Based on 1.238 opinions finded in 2 websites
Based on 1.238 opinions finded in 2 websites
Nº 163 in 343 in West Oxfordshire
Nº 32 of 103 British in West Oxfordshire
Opinions
Went on a recommendation from the family and in no way did it disappoint.The food was very good, enjoyed by all four of us, and the service staff were a delight. Possibly one of the best Hook Norton Brewery dining pubs.
Peter M . 2025-04-17
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The Fox Inn, located in the heart of Chipping Norton, offers convenient access and a comfortable stay. While the bar area lacks character, the rooms are functional and clean, with comfortable beds and adequate bathrooms. The shower could use some improvement, as it tends to leak. The included breakfast, though tasty, was a bit minimal, and some extras required an additional cost. The bar manager's enthusiasm stood out, but overall service felt a bit inconsistent. A pleasant enough stay, but nothing special.
Dan Kenny . 2025-04-09
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Good pint while waiting for bus 🍺👌👍
Peter Hickman . 2025-04-07
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A great night's sleep, comfy bed, lovely food and real beer. What more could you ask for. Will be back again next time I'm working in the area. Thank you
Mark Thomas . 2025-04-03
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We spent our first Mother’s Day here. The food was incredible, staff were friendly and accommodating to our pushchair. It was a very busy day for them but they still made me feel like a VIP. We had 3 courses, all presented beautifully. I’d highly recommend this as a place to eat.
Tamara Davidson . 2025-03-31
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Great food , lots of gluten free choice , lovely staff and pretty surroundings. Definitely recommended
Gill beenz . 2025-03-24
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Lovely atmosphere, super welcoming hosts and a really good lunch. Visited today, the first time in Chippy for a few years and haven't been in the Fox for nearly 25 years. Had a fabulous lunch -the Philly Steak sandwich and my wife had the Falafel& Beetroot wrap. Both enjoyed. Thanks guys ...
Graham E . 2025-03-11
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Amazing food, lovely staff and beautiful atmosphere. Will definitely be back to try Sunday lunch,
Dawn Pickford . 2025-03-08
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Booked a table online for 4 adults the Monday for Burger Night (Tuesday night). Upon arrival, staff were very attentive and showed us to the table where they were happy for us to wait for the rest of our party. Menus were clear to follow and the select of burgers available was great, there was something for everyone. Food was absolutely delicious, great value for money and I'd possibly go so far as to say the portions were a little bit too big - no room for desserts. One of our party had the burger from the specials board which looked incredible. Staff were lovely and all to happy to help. They were quick to clear away dirty dishes but, we never felt there was any pressure for us to grab the bill and leave the table - something which other establishments seem to push for. The only downsides were the additional charges for the sides (otherwise it would just be a burger on a plate) and, the lack of drinks menus in the dining area. With not being local, we were not sure what drinks were on tap etc and with sitting in the dining area, we were unable to see the bar. A simple list of what drinks are on tap and what soft drinks were available would suffice.
zoesian101 . 2025-03-04
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Wonderful Sunday lunch at The Fox 2nd March for birthday lunch. Great staff and fabulous roast lamb lunch. Highly recommend
Jacquie Gascoigne . 2025-03-03
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The staff were friendly professional and went above and beyond at all times of our stay. The food was excellent and the Sunday lunch exceptional.
angela nicholson . 2025-02-27
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A fantastic roast today in Chipping Norton, served by a very helpful and polite waitress Heidi, and cooked to perfection by Dan. We had both meat and nut roasts, with accompanying cauliflower cheese-everything was delicious, the best roast I have eaten in a long time. Highly recommend. Well done everyone at The Fox.
JM . 2025-02-23
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Sunday roast and outstanding onion soup and red wine at the Fox capped off what had been a perfect weekend in the Cotswolds for us. The staff were lovely, the Chateauneuf du Pape delicious and the food top notch. We’ll be back!
Chris s . 2025-02-17
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Visited the fox with my family this evening on a quiet Sunday night. Lovely atmosphere, waiting staff were very attentive and the food didn’t take too long to arrive. All of our meals were delicious - a really good choice during our stay in Chipping Norton! Highly recommend.
Raveydavey1982 . 2025-02-16
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Just had dinner at The Fox whilst visiting the Cotswolds. Absolutely beautiful food reasonably priced, friendly staff and lovely atmosphere. Would definitely recommend.
Kirsty Pine . 2025-02-07
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Stayed here the other weekend, on one of the coldest days of the year. No heating in the room and TV not working. Staff came to try and sort the radiator, then brought in a heater from the bar. Telly wasn't going to work that weekend. No milk for the tea, then saw a little notice saying you had to ask for it from the bar. Staff were helpful and friendly though and the breakfast was very good.
Mark Burningham . 2025-01-27
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Had a lovely evening with my family in this pub tonight… food was amazing, waiting staff were attentive and understanding and all in all and enjoyable evening!
Explorer09744724723 . 2025-01-25
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Lovely place. Sophie the morning manager was so lovely and helpful, every pub needs someone like her Food was excellent
Roving61103146536 . 2025-01-19
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Very romantic getaway for a night or two. Rooms are extremely cosy! Friendly staff - perhaps too friendly 😄 If you go to the loo and leave your man at the table, a nice girl called Sophie will leave her post at the bar to sit with him while you're gone! Amazing 🙂😊
Becky Kirkton . 2025-01-19
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Finally a few days away with my wife after a hectic December running pubs and restaurants. Had an amazing time! The location, the service and food all matched each other, it was so fantastic! From the check-in by Lauren (room 7), to the final breakfast and check-out, just great. We will be booking again. Thank you Team The Fox! ❤️
LARS DE WIJNGAERT . 2025-01-19
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Brilliant pub B&B, excellent room, pub, food and location, it's the place to come to in Chipping Norton
Pawel Obszynski . 2025-01-17
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Food was fantastic and staff were very kind and polite, the place is a warm Cotswolds welcome and not expensive either perfect if you visit chipping Norton area!
Emily . 2025-01-16
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We reserved the parlour to use as a meeting room for three days and experienced absolutely wonderful attentive friendly service. Delicious food too. Wouldn't hesitate to recommend this place!
Clare Day . 2025-01-15
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Booked for lunch on New Year's day. Warm greeting from bar staff and the landlord Ben as we arrived, and despite the venue being very busy already, we were immediately shown to our table without delay. The service was very pleasant, friendly, attentive and prompt, not only from Ben but also from our lovely waitress, Taryn. Menu was pleasingly diverse, main portions very generous. Not overly expensive either. A very nice place - we'll be back!
Crispin Zeeman . 2025-01-01
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My partner and I came for a very spontaneous trip to the Cotswolds and were looking for somewhere to eat. Luckily, when I searched for “dinner” near me on google maps, The Fox was the first place to pop up! We tried our last minute luck and popped in to see if they had a table for two. Although they were busy, and clearly catering for various Christmas Parties, they accommodated us and put us in a cozy corner. Despite this, the staff continuously checked up on us, and the service was extremely fast. We had the beer batterer fish and chips, which comes with tartar sauce, mushy peas (of course) and curry sauce. This is the first place that I have actually enjoyed the curry sauce that comes with fish & chips! It was so, so good. I recommend highly if you are in the mood for fish! The staff were all so friendly and helpful! If you are around in Chipping Norton, make sure to visit.
Lilli . 2024-12-21
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Nowadays it is very difficult to find a restaurant that offers excellent quality food, ladies and gentlemen, I have already found one, a cozy atmosphere and excellent service by a friendly staff, you do not have to worry about parking your car, there is ample parking, I will return there soon, thank you all
Mazen Tabesh . 2024-12-17
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Edited, years later. People seem to rave about The Fox, perhaps that points out that Chippy being a relatively small town doesn't have that many pubs, so competition isn't huge. I'll leave my review at 4 stars - and it's just the pub and food I'm reviewing, I live in the town, so I've never stayed there. We've had friends visit who have and they liked it. If I could score it to 3 and half stars, I would. It's a decent pub, but it's not going to knock your socks off in terms of food quality, service or decor. As with my old review, I suspect they ruined it with the modern decor - it really is a bit on the cheap side. Is it the best pub in Chippy? Loaded question because people have different expectations. It's comfy, a bit trendy, dog friendly and overall, always a likeable experience, but you probably won't be raving about it after. We have a handful of pubs here, thankfully, all managed to make it through the toughest times, yet still face tough times. It's well worth a visit - just make sure you book if you want food and do enquire whether you will be seated in the restaurant or the bar, as it gets VERY busy - I recommend the restaurant for a larger gathering and a full on meal, you many need to book weeks in advance at busier times. My old review below. ================== I'd go along with Ben Greshon in terms of the inside being sadly 'modernised' almost beyond redemption. However, it's a lovely pub - dog friendly. Great staff, welcoming. Back on the modernisation, the odd thing is, some of the decor harks back to old times in a cheesy way. It's almost like a modern build trying to be an old pub, even though it actually is an old pub.
Matthew . 2024-12-15
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This was a Christmas meet up with friends. We stayed overnight in a very comfortable room and enjoyed an excellent breakfast. The purpose of the visit was a dinner with friends and The Fox delivered a first class Christmas Dinner from their seasonal menu. It was clear that other diners were also enjoying their own selections, often from the specials board. This is a proper pub in the middle of town (owned by Hook Norton), which is well run by an engaging and most helpful team.
JW150852 . 2024-12-11
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Great pub, awesome Hook Norton beers.
Eric Phillips . 2024-12-10
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Didn’t stay here but had a evening meal it was burger night which was great definitely worth eating there
Ronan Clifford . 2024-12-09
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I had dinner with 5 other ladies.The food was lovely well cooked and presentation well nothing was too much for the staff .Had both dinner and breakfast.
Denise Sherwin . 2024-12-08
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Lovely little pub and friendly staff too 😁
LADY P . 2024-12-04
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Great food & great service. Very accommodating to our child too. Also props for serving tartare sauce & curry sauce with the fish and chips - as nature intended!
Nathan Weetman . 2024-11-29
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Great food and drink, a perfect place to relaax and unwind.
Paul Hughes . 2024-11-28
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Second time staying and 3rd time having dinner. Was as good as it always has been, staff friendly and food very good. We stayed this time and room was clean and comfortable with nice little touches on room, we had breakfast also which was good with lots of choice. We will definitely be back again.
xx_Shelley_xx . 2024-11-11
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Good food and great real beer selection to drink and enjoy
Paul . 2024-11-09
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Fantastic night. Would stay again.
George Maciak . 2024-11-04
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Popped in for lunch today - food was really good, service was efficient, friendly and made to feel welcome. Nicely done interior too with a good atmosphere.
David A . 2024-11-02
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Inside & out the pub is lovely with friendly staff. The food was okay, pub grub standard but found the price a little steep for what we had. We decided not to have food here on our second day & had a drink instead, which was lovely.
Thomas L . 2024-10-29
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Absolutely outstanding. Me and my partner both had the duo roast dinners and they were beyond belief . Could not recommend more, the mojito cocktails are also very nice. Staff friendly. 5 out of 5 stars. Will definitely come back if ever visit the cotswolds again
Yazmin . 2024-10-27
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I was with my wife, daughter and 1year old grandson. We had an excellent meal. Very good food and excellent service. Reasonably priced. Downed with well kept Hook Norton beer. Added attraction, it was dog friendly for 2 dogs. We most certainly will go again when in Chipping Norton. Roy
egeriast1 . 2024-10-19
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We were in Chipping Norton with some friends and they suggested The Fox to eat. We were all together so went along with it. The atmosphere was really lovely and the staff are very welcoming and welcoming. The menu quite restricted, not much to choose from. The food was pub grub but at a cost that should have delivered quite a bit more than it did, I don't mean the portions, more about the way it was cooked. Food quality one step above Weatherspoon's but price wise nearly three times. Stuff was over cooked and a bit tough and dry, this was not just my food. When in a group not easy to say anything but afterwards a couple of people spoke out in the group. It was a shame as the food left me disappointed, fortunately the company and service was really great.
Eugene C . 2024-10-14
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We stayed here for 3 nights, the room itself was lovely and clean however we had a lot of problems with noise. Directly outside the room was the beer garden, next door was the kitchen and you could hear the people in the rooms above showering/walking around.
Charlotte Wilks . 2024-10-13
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I dealt with Lauren who I found to be delightful....nothing too much trouble! Room was excellent, clean and smart. We had dinner and breakfast and both were lovely ...well cooked and tasty. Top place to stay and eat!
Al freeman . 2024-10-12
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Probably an off night.. Gonna try again soon.. Too bad, The menu looked decent.. others also share the location so that’s not necessarily the Bees Knees… See you again soon..
ROBERT CLAYTONHORNE . 2024-10-11
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Fantastic pub (much bigger than it looks), really friendly staff and absolutely delicious food. Add some decent beer in and it’s honestly great!
J T . 2024-10-11
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Had a nights stay at The Fox in Chipping Norton. Just happened to be Burger 🍔 Night . Excellent ! So was breakfast . Staff/ Manager, Ben, very helpful. Lovely bar with character and great atmosphere.
Emma Hewett . 2024-10-09
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Food at The Fox was wonderful would certainly recommend, a wee bit of a delay but was worth it, good vegetarian options, the Sunday nut roast was the best I've tasted.
aileen s . 2024-09-10
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We stayed over the hotel part of the pub and also had dinner. The food and staff were really good, the accommodation was pretty average for the price.
AMN . 2024-09-02
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I called in prior to 6pm and had a pint which was good, I then went for a wander around the village and returned at 6 30pm. Ordered my drink at the table and food and waited 20 minutes. I went up to the bar to find out where my drinks were and my food only to be told there were no pies left. Why put pies on as a special and then run out of them. The place was quiet and asked where my drinks were. Got a blank look. Typical young girl wokes,big lips eyelashes white teeth more interested in their phones then serving . Left and found my food elsewhere. First and last time going there. No leaders or guidance .
John C . 2024-08-21
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Had a good meal while staying for the weekend. Breakfast was very good. Staff are really friendly and helpful. Good selection of local beers too
RichGriffy . 2024-08-19
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Excellent service All 3 of us enjoyed our meals 😋
Michelle Judson . 2024-08-13
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All very good, The staff were very helpful and polite. The food was really good. So much choice. All piping hot. Really good. The location was good too. The room was lovely, for what you wanted. All good definitely go back xx
Carole Jennings . 2024-08-13
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Great character, great full English breakfast, great friendly staff. Very handy, just off the high street with it's own car park round the back.
Michael Spiers . 2024-08-13
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Lovely staff, super pet friendly. Amazing food.
Dave “Bulldog” Ellis . 2024-08-11
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Absolutely Brilliant, Highly recommend, food, rooms and service were just the best !!! All staff were just amazing, words can't express how I feel. Thank you so much for everything
Liam Walsh . 2024-08-09
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We stayed here for one night and also ate Dinner. Nice clean rooms with ample space and clean comfy beds. Good food and nice staff
Paul Denton . 2024-08-08
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Smallest portion of peas ever, fish raw and cold inside, service slow
Allan Royle . 2024-08-05
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A charming pub with nice rooms.. a very old building, so not big rooms. Fine though. Great staff, very friendly and helpful. The restaurant food was exceptional! A very nice stay.
Martin Curtis . 2024-07-31
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Lovely family lunch. Service was slow due to volume of guests arriving for lunch. Sunday roasts and the other food items were beautifully presented and were delicious. Hook Norton real ales as well. Perfect. Thank you, will certainly visit again.
Wayne G . 2024-07-29
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We were a large mixed aged, party dining on Friday night (1 to 80 years old) and we had a lovely evening. Ben and his team did an amazing job looking after us and we all thoroughly enjoyed the food and drink even the doggies got spoilt with lots of treats, thank you.
Nicola_Bateman . 2024-07-28
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What a fabulous find, lovely pub with great food in the middle of a buzzy little town. Very generous portions, great staff and a good selection of drinks, with lots of free parking.
caf40 . 2024-07-28
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We stopped here for a drink and an evening meal on our way back from visiting Lego Land with our grandchildren. The staff were very friendly and helpful finding us a spare table for our meal. The food was delicious. We will be visiting again!
Steve Booth . 2024-07-25
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Decent English Pub Food. Most pubs have gone down the road of fancy menus, at least the Fox has stayed a little more traditional. Nice place, good food at a reasonable price.
True Traveller . 2024-07-25
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Older style accommodation with fantastic staff and a great chef.
Mike B . 2024-07-23
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Great stay in The Fox. Room was comfortable & food was exceptional. Dan the chef went above and beyond for us at breakfast
Chris Whitlock . 2024-07-21
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Fabulous 1 night stay at The Fox. Lovely pub/ resturant in Chipping Norton,approximately 20 -25 minutes away from Broughton in the Water and all other villages in the Cotswolds area. Our stay was fabulous. All the staff were friendly,helpful and welcoming. Lovely relaxed atmosphere, great room and fabulous freshly cooked breakfast. We would highly recommend this as a place to stay to explore the Cotswolds. They have got everything just right here. Well done to the staff and owners. We will be back.
Jane Christmas . 2024-07-19
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Excellent pub selling superb Hook Norton real ale.
Gregm Lewis . 2024-07-17
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My father and I enjoyed a Sunday Roast at The Fox and both staff and food were fantastic. The welcome was warm, our waitress was attentive and not overbearing… the roast was scrumptious and Pops enjoyed a pint of Hook Norton lager. Thank you. 🤩
Nadine Edmonds . 2024-07-15
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Great pub and hotel. Staff were great.
Robert Eames . 2024-06-12
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Wonderful and well managed hotel in Chipping Norton. We had a lovely quaint room overlooking the main high street. Exceptionally good staff here - Luke welcomed us and quickly checked us in very efficiently and professionally. He explained everything and gave us some all the info we asked for. Very pleasant and efficient service and he even personally took us to our room to ensure we were settled in properly. The bar and restaurant serve very good food and wine and was priced very reasonably. We have a great breakfast the following morning which Lauren ensured was a very enjoyable experience and great way to start the day. She is a charming and caring member of The Fox who you can tell genuinely cares and looks after her guests. My wife and I had a very good stay here and really cannot fault any aspect of it. The staff here are extremely good and its worth staying here just for the care you receive from them.
Alex Gibbs . 2024-06-10
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Popped in for food only as we were staying somewhere else I wish we stayed there very friendly staff and great food
Ian Douglass . 2024-06-07
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Very pleasant atmosphere good food and service
Lorraine Fenton . 2024-06-05
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Beautiful set in the heart of chipping Norton, the fox has well mannered staff, delicious drinks and comfortable surroundings. Toilets clean and not overcrowded by dozens of cubicals, air dryer. Seating consists of a restaurant, snug, meeting room and some bar seats. Thoroughly enjoyed my day at pride on the 1st of June as I was able to grab a break from the sun and relax with an ice cold cider. Staff were wonderful and I can't fault the pub itself. Can't comment on the food as I didn't have any but the smells coming from the kitchen were 👌🏻
Natalie “BrandyBoomBoom” Metcalfe . 2024-06-03
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Very friendly and accommodating staff - good varied menu and food enjoyed by all of our 6 diners
Rob Page . 2024-06-02
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Best roast dinner. Super friendly service and dog friendly too 🙂
Katie Lea . 2024-05-31
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Nice pub, good food, big carpark
Murry Lee . 2024-05-23
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In the centre of Chipping Norton, my favorite local. The food is amazing, the team are always really friendly and the prices very reasonable in comparison to some of the other pubs.
Patrick Doyle . 2024-05-22
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My wife and I stayed on a Sunday night, and had the most amazing room. very clean, comfy bed, great shower, and some nice little touched like the bottle of beer.. We had the Sunday roast, I had lamb and my wife had Vegetarian, and both were superb, and the breakfast next day was perfect as well. We found all the staff to be lovely, and would have no hesitation about staying again
Martin Eva . 2024-05-21
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Great pub to stay for my holiday. Clean rooms, great food, and great service.
James Russell . 2024-04-02
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The smash burger, was absolutely delicious
Pete Reid . 2024-04-02
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Honestly, this is one of the best places I've stayed. From start to finish, the service, food , beers and location were excellent. Ben at the front of house was so friendly and welcoming, aswell as all of the staff and they made our stay so easy and lovely. Highly recommend this place. 10/10
Rob Hurst . 2024-03-24
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The most wonderful pub, excellent friendly staff with one of the best Roasts in town.
Ciara Mcrystal . 2024-03-24
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If I could rate this lovely pub as 10-stars I would! Had dinner tonight - what a beautiful venue and the food, service, welcome, ambience - all absolutely first rate. Every single member of the team really is a top class professional. In an age when it sometimes seems as if few people in the hospitality industry actually care, this venue is a shining beacon of excellence.
Richard McCann . 2024-03-18
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Visited for an evening meal, we have stayed and ate here previously. Food was really lovely, again, we had starters and mains. Service was really good and the staff were very helpful when I mentioned an allergy I have.
xx_Shelley_xx . 2024-03-11
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I had the burger, excellent. Recommended. Service knowledgeable and attentive.
Steve Hickingy . 2024-03-11
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I took my mum and daughter here today. As always great food and staff, roast lunch is the nicest in town. Will always come back here
angelawD6637IK . 2024-03-10
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Great food, good choice of beer and wine with a nice atmosphere, service was good too.
james awdry . 2024-03-06
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Food was appalling tasteless dry. Who ever made the Bakewell tart ought to go back to cooking school! I was sick when I got home! Just awful definitely would not recommend.🤢👎🏻
Chelle Zirkle . 2024-03-05
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Friendly staff all round,especially Amy,Ryan and Ben. Great food,great atmosphere, we will definitely visit The Fox again then next time we are in the area. Didn't stay in the rooms maybe next time.
Angie Sands . 2024-03-02
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Food was great. Bit on the high price side , but it's Chipping Norton so to be expected I guess , very dog friendly , staff very friendly but service a little slow for a not busy Tuesday lunchtime ....
steve wood . 2024-02-27
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The Fox is such a lovely traditional Coltwolds location. Manager Ben is friendly and never forgets a face and staff are always there to serve. Sunday lunch is absolutely beautiful. The sirloin beef melts in your mouth and the dogs love it too. Value for money, best to book as tables get booked quickly.
Janet TATE . 2024-02-26
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Usually pretty decent. This time, a bunch of people at a nearby table were very loud with constant profanity’s. They were at a Reserved table but move when asked, about 7 feet away. Thee is no need for this in a restaurant. The Waiter to us was excellent though.
gddrill . 2024-02-25
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Who would had thought this beautiful market town nestled in Oxfordshire would be hosting a local business networking event. What a great idea, working in partnership with #BusinessBuzz allowing local businesses and entrepreneurs to meet and discuss all thing bright and beautiful in their hectic work life balance. Great venue, and amazing staff
Ian Kirsop . 2024-02-22
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Great fun venue, especially on DJ and pizza night. The Fox has quite a buzzy fun atmosphere and the pizzas were excellent!
Julie B . 2024-02-04
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Lunchtime Meal for four plus two dogs. Lovely large window table. Water offered for dogs. Food excellent. Special dietary request catered for. Only negative - quite a wait for food.
Jennifer G . 2024-01-19
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Long weekend in the Cotswolds and could not have asked for anything more from The Fox. Great pub , incredible breakfast , great staff and perfect hosts. So helpful and friendly. Thanks very much Ben and your team , including Lennon!! Will be visiting again!!
sid4969 . 2023-12-06
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Really nice friendly pub.Food was excellent. Highly recommend the rice pudding,delicious..great chef, really friendly staff.
DawnMoore999 . 2023-11-30
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My partner and I had an excellent stay here for 2 nights! The room was lovely and cosy with a very comfy bed and great sized shower. The food was lovely and fresh and breakfast both mornings was fresh to order from the menu with plenty of vegetarian options. Staff were attentive and very knowledgeable of the local area. Special shout out to Aidan who spent some time letting us know about the local area and things to see and do. Excellent stay, lovely staff and we will definitely be back :) And we loved the extra welcome from the local gentleman with the tartan tie ! Many thanks, Ross & Rebecca, Glasgow
Lyonn94 . 2023-11-23
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We stayed here for a few days as a treat for hubs birthday and could not have been happier with our stay. We had a warm welcome and after a drink was shown to our room. It was beautiful, spacious and very clean and fresh. The facilities were brilliant and the extras just added to the treat. The staff are so friendly and cannot do enough to make your stay a good one. We ate here too and both breakfast and evening meals were to a very high standard, delicious and beautifully served. I honestly cannot fault any aspect of our stay here, we thoroughly enjoyed it. We had no issues with parking either. We would happily stay again and I am more than happy to recommend. Thank you so much, you helped to make our break really enjoyable and very comfortable.😊
LizShepherd75 . 2023-11-05
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310 Opinions
This was a nice looking hotel in a lovely area. It is just scraping the 4 stars I have decided to rate it though because there were several points that were disappointing but none of them huge deals to me. However, one of the points should really have been a bigger deal to The Vines because, after booking, my details were clearly compromised somewhere along the line. I had booked via a third party site so it may have been their fault. I received SEVERAL emails and then WhatsApp messages from what was clearly a scam trying to get me to confirm my booking and payment via strange links. I called The Vines directly to confirm the booking and explain that I had received these communications but the lady who answered my call had no interest in the GDPR breach and simply confirmed my booking. To be honest, I couldn't be bothered to school her as to how that could have serious implications for the business. I had managed to get the messages to stop before I called. When we arrived at around 19:30 for our stay, we were informed that no food was being served because they were undergoing renovations. It wasn't the fault of the polite, young man who told us but we felt this should have been communicated prior to our arrival. Fortunately, we weren't that hungry and we did have snacks in our bag. Unfortunately, there wasn't a refrigerator in the room to keep them in despite the room description saying there was. There were many other things missing too- sugar for the tea making facilities, hand towels, TV remote for example. Also, when I booked it said I could bring my dog and this appeared to be at no extra cost. After I had paid for the booking I received a message telling me I had to pay more money on arrival to bring my dog. I wasn't asked to pay this when I got there thankfully. We were placed in an upstairs room and would've preferred a downstairs one since we had our dog with us but there was a decent green area to allow him to eliminate and a footpath opposite the hotel where we could give him a brief leg stretch before we set off the next day. The room was clean and spacious enough too, and the breakfast area was very nice, and our cooked breakfast was also good, and we appreciated it being included in the price. The location was great for us and made it easy to explore pretty Cotswolds villages and towns within a short drive as well as Jeremy Clarkson's pub. There's a lovely big garden centre for browsing in nearby in Burford but, if you're bringing your dog like us, it's not dog friendly sadly. I may consider staying at The Vines again in future, because I'm sure we'll revisit the area but it would depend on the prices.
3308 Opinions
Went for dinner and a few drinks. Both of which were very nice. Would recommend
574 Opinions
Utterly charming village pub completely let down by the hostile attitude of the owner. We pulled up intending to have a beer and some lunch and visit churchills grave 3 mins over the road and were subjected to a screaming session from the owner who had just pulled up and was displeased about the amount of cars in the car park. Turns out the primary school opposite had an early finish and parents had used her car park for collection. We had to enter the pub to register our numberplate anyway, and even after telling her we would be returning for lunch after walking over to the grave site (c. 10 mins total when we later went) she continued screaming that she didnt care and we had to move our car, and followed us into the pub, continuing to shout infront of lunchtime customers, even continuing after her barman explained about the early school leaving. We paid for a beer as the car park was then too full of people to move the car easily, but decided we weren't spending lunch there. Car park was empty before half a pint was finished so we moved to the opposite side of the road and visited the grave site as planned. For a countryside 'community pub', that reception was unacceptable. I understand issues with parking around school time but that is part of being a community, and easily manageable without being aggressive to customers. Rural pub footfall is based on ramblers and walkers visiting and being so close to a national landmark must be a huge benefit to their footfall so I am unsure why, if there was such an issue on a private site, signage or other means couldn't have been used, or communication to the school/parents regarding her wishes