The Fold in Bexley

Food was nice Limited Parking Overall a nice visit

I would like to say that the service I received was excellent. I am unsure her name, but the barista with the strawberry blonde her who was on the till at 2pm (ish), was very attentive and took the time to look after me. However, an incident occurred that led to a customer complaint and the team leader to come out to deal with it. The team leader herself, handled the situation poorly I felt with the barista and team leader loudly arguing in the coffee shop, leading to the barista being asked to leave by the team leader and an overall bad feeling in the coffee shop. The Sidcup branch needs to seriously consider their management. The coffee is nice.

Food always first class service brilliant staff very friendly and helpful

I arrived to cafe to have a catch up with my friend to get some lunch. Being seated was fine however tables very close together and felt they just try to cram as many as they can in. Arrived here at 12:30 for lunch got seated within 2 minute's which was fine - we looked at the menu briefly however we knew what we wanted so quickly shut the menus so they knew we was ready to order, as we was chatting we was questioning while we hadn't been asked what we wanted as it had been 30 mins by this point and not one person asked us for drinks or what we wanted to order. We said we would wait another 10 minutes however as chatting away it was then another 20 minutes and still no waiter had come over. We noticed a table of 6 had been sat down and waiter had asked them before us. Having looked around and making it obvious we was waiting still no waiter. Other tables had food and plates on them still and other tables waiting to be asked still. We eventually got up and walked out after waiting 45 minutes in total to been waited on - as we was standing up to grab our belongings the waiter come over and asked if we was okay - we said no waited an our to be seen and now you come over so just walked off and left ! terrible service !!!!!!!!!!!!!! Not alot to choose from either so better going elsewhere !!

I have a gluten intolerance. Spoke to Carl waiter/ barman. He was very helpful. I had a lovely meal. Great service. Only negative the deco is a bit dated/ shabby. Toilets need a good scrub.