Based on 135 opinions finded in 1 websites
Based on 135 opinions finded in 1 websites
Nº 248 in 354 in Craven
Nº 88 of 112 Other cuisines in Craven
Opinions
Great service in a dog friendly bijou cafe. Hubby had a sausage and egg sandwich and I had the most delicious cheese mushroom and salsa Verde toastie. The coffee was great. We will definitely return when in Skipton
Linda D . 2024-10-07
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As I don't drive these days, I don't often get to Skipton , but when I do, this place is an absolute must. The smoked ham cheese and egg savoury pancakes were to die for, washed down with an excellent latte. 10/10
Stephen Ormerod . 2024-09-30
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Had the pancakes with sausage and bacon and also another with bacon and egg. Wonderfully delicious. Partner had the mushroom, spinach, cheese, onion and salsa verde. Lovely and filling. Even crisps were tasty. All were washed down with tasty coffees and teas. All reasonably priced. Definitely worth a visit
Chip M . 2024-08-17
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On entering the cafe the staff seemed very disinterested in our presence, with no offer of showing us to a table. We asked for a table for two and were curtly directed to a vacant table. It was a while before we were given a menu, and even longer before anyone came to take our order. The staff were very blunt and it almost seemed as if they wished they weren't there. We ordered juice and pancake stacks, these took around 40 minutes to arrive. The pancakes were very stodgy, smelled of dough and were accompanied by 3 very large blobs of squirty cream, not at all enjoyable.The table next to us had ordered toasties/wraps. Their meals arrived separately with one of them almost finishing before the other arrived. All in all not a good experience, the food was poor and the staff need a personality transplant, they don't even communicate with each other, never mind the customers. I'm afraid I'll not be visiting again.
lynn b . 2024-08-14
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Such a lovely atmosphere and can cater for various food allergies, vegans, vegetarians etc. My friend is vegan and the staff at the Flip Side were very helpful and catered for his needs explaining everything very well. Overall very impressed and had a lovely time. Will deffo be paying them another visit. Couldn’t ask for anymore. Would recommend to anyone!
liv S . 2024-07-28
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Visited for coffees with granddaughter who'd been before and liked the strange bubble drinks. Service very slow, toasted teacakes took forever and were hardly toasted due to some confusion about how they were to be toasted! Only reason it gets 2 stars is that granddaughter loved the drink - this should apparently come with an extra large straw to suck up the bubbles but they'd run out so gave her a teaspoon. Oh and the table leg fell off!
David R . 2024-07-24
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Despite the website saying it was open.. It was closed 2 very disappointed grandchildren. Suggest checking before going
MargaretNut . 2024-07-16
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Visited for some lunch with my mum and daughter, staff initially friendly coffee/drinks arrived quickly and were good. The food however was pretty poor, I had the breakfast crepe which consisted of badly reheated sausage and a fried egg which could have been used as frisby it was old and rubbery. My mother’s vegetarian crepe was inedible and she left 3/4 of it greasy and flavourless. My daughter’s American pancakes were the only acceptable food we had. There also seemed to be some tension between the staff. When paying I said the food was just ok no further questions were asked they seemed happy for us to leave. Don’t waste your money here plenty of other cafes in Skipton.
Charlie19999 . 2024-03-05
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Really friendly, lovely and welcoming place to relax and enjoy drinks and food. Our dog was also well looked after! Absolute winner all round.
MaryJane198 . 2024-02-03
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Tasty food clean place the staff been truly lovely decent respectful truly plesent easy to get on with good cookes do all they can to make sure the customers are truly happy
Rocky H . 2024-02-01
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Love this place! The food and drinks are gorgeous . I had a sweet crepe, which was delicious, and my daughter had one with strawberry’s and Nutella on a gluten free crepe, both were generous portions. The menu had lots of choice, and will try something savoury next time! The staff are all lovely and such a good spot to call in for a coffee or bite to eat. The coffee is also really good, highly recommend a visit! We took our young doggy with us and we will all be returning soon.
debra c . 2024-01-25
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will never be returning. all the staff had a disgusted look on there faces when someone was to walk in. we sat down and i think she was the manager her name was hayley snapped at one of the girls telling them to come take our order this just shocked us completely didn't feel comfortable at all after our order had come it was all wrong and the food was cold and soggy and the drinks weren't much better. could do with being more friendly and better staff or management skills.
john s . 2024-01-20
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Whenever I come to Skipton I make a point of eating here. The savoury pancakes are made with Buckwheat perfect for gluten free diets ( not me) but also with a low glycemic index so diabetic friendly (me in recent times) I had my favourite, a smoked ham egg and cheddar cheese crepe with extra cheese. It was as always superb. Washed down with a refreshing pot of tea , all for £ 10.80 with very friendly and helpful service thrown in . I cannot recommend this cafe highly enough . 10/10.
StephenOrmerod60 . 2023-11-18
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This is a very cute café with delicious, reasonably priced, homemade pancakes and crêpes! My go to is nutella and strawberry crêpe with cream! Lacking accessibility as it’s a very small shop, front step is flat and 2 tables at front before stairs to other tables at back where bathroom is.
O7014SGamy . 2023-11-14
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Poor experience at this cafe, the whole place was a bit grubby, dirty pots on the stairs and it smelt really greasy, they were frying crepes but there wasn’t an extractor fan - it was awful. We were seat at a table just as you walk through the door, it was really sticky to touch, the waitress saw me saying how sticky it was and said I can try to clean it but I don’t think it will help, the varnish has gone funny on it (why wouldn’t you remove it or at least cover it with a tablecloth), she did give it a very quick wipe but it didn’t make a difference. She then brought us our pots of tea, my mug was filthy and badly stained, I asked for it to be changed, she did change it but even the fresh one wasn’t brilliant. The cake then arrived - very dry, did not taste homemade. I would not recommend
Wanderer256361 . 2023-11-04
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The cheesy leeks is delicious! Also tried a milkshake this time and it was wonderful, looking forward to returning and trying more on the menu, would recommend booking because they are always very busy.
R7822EIheatherc . 2023-09-24
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The things on the table; like salt pots, sugar bowls and vase were really dirty. Even the plastic flower was looking worse for wear! The table was sticky (& I think the menus were too) We made sure we used sanitizer even before just having a drink.
Rob C . 2023-09-03
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Was very hungry and just wanted something quick in passing so asked for a takeaway Ham & Cheese toastie. Was handed to me wrapped in very thin paper and was too hot to carry. Literally just looked like someone had thrown some bread and a few bits into a toasting machine with no care or attention. And charged me £5.95 for the privilege. Poor all round.
Tarndy . 2023-08-19
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Great place for sweet & savoury crepes & snacks. They even gave me scrambled egg rather than fried in my ham & cheese savoury option. My husband had the breakfast crepe. Both delicious. Highly recommended.
lollypops98 . 2023-08-14
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Walking along the Leeds & Liverpool Canal, my partner and I sought a refreshment stop in the Skipton Canal Basin. Bizarrely, the cafes and coffee houses all closed at 3pm ?!? We ventured into the town and chanced on this delightful cafe; and what a lucky find !! A huge pot of tea and generous slices of delicious cakes, served by friendly and attentive staff !! What's not to like ???
eborguy . 2023-08-12
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Visited before when the last owner was here so had high hopes. Had a very average experience this time. My meal was the little shop bought pancakes, I was expecting crepes. Possibly my mistake, but it wasn't very warm and arrived five minutes before my daughter's meal. Then subjected to an argument between the owner and one of her staff members, who had been late for work. Not the best atmosphere.
TheHappyCamper2015 . 2023-08-12
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Great place, especially when its raining outside. Not very busy, staff were good. "Not another Costa" as my mum said. MELTED NUTELLA and MINI DIPPING CRÊPES, tea and mango bubble tea were great and came fast. Only bad things were that there weren't any napkins for when I got Nutella all over my mouth from the spoon. Also wasn't too keen on the music, but that's just me. Overall, great place and am planning to go back another time, definitely recommend😃😃
Molly K . 2023-07-31
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Really lovely atmosphere and service. Young girl took our order. Really mature and polite. Food was great. Little bit more sausage on the Brekkie Crepe would be good.
LeaLeaMer . 2023-07-20
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Didn’t eat here so can’t comment on the food. Ordered 2 drinks. A strawberry milkshake and a popping fruit bobas. Both quite expensive. The milkshake was fine. I watched them make the fruit bobas. It mango juice from a rubicon carton. I like the rubicon drinks but when this arrived it was very watered down and hardly any boba in it. Really not worth the money. Very disappointing.
Lindsay W . 2023-07-17
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hadn’t got chance to check out flip side since the new owner arrived ,and i most definitely regret not going sooner !! good food,friendly staff ,hygienic ,good atmosphere.
rebecca j . 2023-07-09
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very happy with my service at The Flip Side cafe, Staff where very friendly and it seems to be a lovely work environment .food was a delicious,multiple options to to suit people’s needs , it was very hygienic and well priced .would recommend to others to pay a visit !
mary w . 2023-06-10
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Heard about the new owner and it didn't dissapoint! Staff were super lovely and attentitive, my boyfriend is celiac and when we asked for a gluten free pancake they even asked if he was celiac!
Kirsty T . 2023-06-09
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Great as always, clean, friendly staff, fresh and tasty food, child friendly, good atmosphere aswell
Emma S . 2023-06-09
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The staff were all so friendly, the crepes in which we chose were presented beautifully and tasted delicious.I would definitely recommend!
Emma H . 2023-06-01
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Super friendly staff, the food was so fresh and tasty, good value too! Drinks looked amazing aswell!
R7822EIheatherc . 2023-05-27
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Came in today and the food was great tasted amazing and presented really well, staff were all very friendly and helpful.
Mollie S . 2023-05-27
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the food was excellent and nicely presented, staff were very welcoming and friendly, fab service i’m very impressed , great quality too!!!
laylaraeg . 2023-05-27
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Went in to try GF pancakes as had come highly recommended. There was initially a really strange, foisty smell in there which I tried to ignore. Ordered GF crepes. They tasted weird, stodgy, thick and undercooked. I tried to eat most of it but my...
IckleMissSunshine . 2023-05-19
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Nicely decorated. Staff very pleasant. Didn't eat but the food looked good. Nice selection of cold drinks - 4 of us all had different and all were good. We were on holiday so the drinks we selected were not maybe what we would normally have...
colinfV9872BM . 2023-05-18
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Family of four. Kids very happy with their milkshakes and crepes. Adults happy with paninis. Friendly staff. Great little cafe, would come back.
Geek_Squad15 . 2023-05-08
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I recently visited the flip side for lunch with my two daughters I was extremely disappointed in the whole experience the service was awful as the staff came across very rude and miserable I would not recommend in the slightest. When my crepe arrived at...
Sue H . 2023-04-24
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I recently visited the flip side in Skipton as it had to been recommended however I was dissapointed as to what I saw, multiple waitress ignored our table as where to focused on there phones, our food was served cold and was overpriced.
Isabella A . 2023-04-11
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Delicious and Pet Friendly. Crepe came with delightful dressing and salad. Really tasty and coffee was excellent. Will call again
gav s . 2023-04-07
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A lovely little cafe. We had American pancake stack and cheesy leek crepe. The food was great with good portions. The service was quick. An overall great experience.
Sasharipley123 . 2023-04-04
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Had a GF Lemon and Sugar crepe and it was made with fresh produce and was delicious. The staff were excellent and very knowledgeable about my gluten intolerance and what I could have on the menu.
D3273Vnskemgnfodk . 2023-03-20
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I visited at lunch and I was very discussed about the experience the staff were extremely rude andI was very offended by a young brown hair staff as I felt very disrespect by some comments she made about me and my family. I will NEVER...
Shaz1479914 . 2023-03-17
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i came here with two of my friends , the food was excellent and staff were so friendly! i would definitely love to go again everything was spot on and great service.
laylaraeg . 2023-03-16
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The food was delicious and the waiting staff were extremely helpful and polite , overall would definitely recommend.
Departure796183 . 2023-03-16
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Very pleasant dog friendly cafe on the main street in Skipton. Had an excellent coffee and must say the pancakes looked good. Staff really friendly
ian_dempster . 2023-03-15
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Visited today and both food and service were excellent. I will certainly be returning soon. Highly recommend.
louise m . 2023-03-04
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I brought my 2 kids here after being recommended by a friend and it was lovely! The lady who served us also cooked my youngest a pancake to try as she'd never had one before, such a sweet guesture!
R7822EIheatherc . 2023-02-25
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Pros Nice cappuccino and biscuit. Food was hot. Pancake with leek and cheese filling was okay but I think it needed more leek or some aubergine or some pepper. It was a bit basic. Cons Waited almost 30 minutes. Table was wobbly. Table not cleaned...
Matthew8642 . 2023-02-25
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The flip side is just around the end of the main high street so can easily be missed. Its quite a low key entrance. Once inside the menu offers a range of either savoury or sweet crepes along with toasted sandwiches. We chose a couple...
AndyR3250 . 2023-02-14
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Best crepes I have ever had. Hayley and the team are very welcoming. Would highly recommend to anyone.
sambZ3143BK . 2023-01-29
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really delicious food and a warm welcome . the toasties are to die for. can't fault anything . Will definitely be returning
leonH2152JY . 2022-12-13
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We are frequent visitors to skipton and always try to eat at The Flip Side as we’re usually huge fans! This changed on a visit in early December. The usually gorgeous savoury crepe menu had massively reduced, myself and 3 family members had the cheese...
LeedslassieLeeds . 2022-12-12
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When I say these were the best pancakes me and my boyfriend had I mean it! Hayley and team are incredibly welcoming and made our visit even more amazing. I would highly recommend if you are near Skipton. For detail I had the Nutella pancakes...
GeorgiaS1025 . 2022-11-14
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We heard good things about this cafe and now we can vouch for it too! Everything fresh and tasty, friendly staff too, will return thanks!
R7822EIheatherc . 2022-11-14
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Stumbled across this little gem on a day trip from Liverpool and I have to say I would gladly travel again just to come here. The service is excellent and the food is the nicest I've had in a long time
DaisyDee30 . 2022-11-14
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Hate to leave a bad review but hoping this is constructive. Was really keen to try this place as pancakes are somewhat novelty to eat out and was just what I was in the mood for. Unfortunately the vegan breakfast crepe I had was really...
heather2910 . 2022-10-16
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Really enjoyed a family meal here, great for kids and plenty of options too. We'd definitely return even without the kids!
R7822EIheatherc . 2022-09-07
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This cafe used to have lots of tasty fresh vegetarian options. New menu has significantly reduced savoury options and lots of unhealthy sweet options. Crepes were heavy and overdone with no side salad. Disappointing.
Trek44852699841 . 2022-08-31
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Wow, what a waste of time and money. Ordered 2 bubble teas which didn't taste of anything and cost £7 which is a lot for me. Not off to a good start as the (very young) staff got 3 people's orders wrong while we waited....
carolbW65PL . 2022-08-12
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Had some time today with my youngest to grab some lunch and feed him his! A great friendly safe place for mums to go and enjoy a treat while feeding etc Staff were fabulous, super friendly and approachable and the chef guy was super friendly...
E1125FBrosel . 2022-07-29
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Lovely atmosphere, amazing staff who were attentive and friendly. Delicious crepes and summer drinks perfect for a really hot day like today! Definitely coming back soon. :)
Q9792VChelenm . 2022-07-24
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Waited far too long for two crepes which were burnt and unpleasant. Could not eat mine and had to send back was still charged £1 would have preferred getting it for free considering the waiting time & the taste. Poorly set up. Gave us one...
Anon4789098765 . 2022-07-04
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popped in for a quick snack today . had the eggs florentine , absolutely perfect, can't fault it ... Will be returning . the staff are very welcoming and the prices are reasonable
leonH2152JY . 2022-06-30
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Visited today with my husband and son around lunchtime. I had the savoury veggie all day beakfast crepe, it was delicious and very filling! Hubby chose the biscoff crepe and son chose a traditional lemon and sugar. Both enjoyed their sweet crepes. Friendly table service,...
louisehJ7544JF . 2022-06-25
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This was our second visit, we tried the savoury crepes the first time, so we had to come back and try the sweet ones. Both were delicious! The kids even said it was better than McDonalds. 😋
michaeltP3194FE . 2022-05-08
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Great food, reasonably priced, cute interior, even had vegan/GF alternatives! Friendly customer service, especially the owner. Seriously recommend.
YorkshirereviewerM . 2022-02-24
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We visit for lunch and had galettes with cheese ham and egg, while the kids had just ham and cheese. The food was freshly cooked and very tasty and welcome after a brisk walk around the market. Would recommend.
Jenkhumphries . 2022-02-23
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What a find! Two adults and a 6 year old after feeling pretty weary this place isn’t “modern” but my gosh it doesn’t need to be because the warm friendly service, superb choice and execution of food is phenomenal. Our son chose a vanilla milkshake...
mrsmawbey . 2022-02-22
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Absolutely loved my vegan crepe and coffee. Lovely friendly service - what more could you want? I’ll be back as soon as possible!
Heather S . 2021-11-08
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Went in for a couple of take away lattes. The place seems to rely on very young teenage girls who had a rabbit in headlights attitude to customer service.
Viewlander . 2021-09-18
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Visited for the first time on 9/8 and directly made time for a second visit today. Can’t recommend highly enough. Here you will find the most delicious crepes - my favourite was the banana with caramel sauce - heaven on a plate - very reasonably...
littlebear7170 . 2021-08-16
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Whilst on holiday in Skipton we popped into the Flip Side for a breakfast. Everything is served in a Crepe (hence the name of the cafe!), and you can either have sweet or savoury. My partner had the Chorizo and pepper crepe and I had...
Deckardjxz . 2021-07-25
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Very nice breakfast, nice light crepes, one full English and one full veggie, with coffee. Would definitely recommend.
MarkH6461 . 2021-06-22
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Lovely gluten free food in a relaxed atmosphere, the smoked salmon and cream cheese was particularly good. I want to try garlic mushrooms next
Travel67910712883 . 2021-06-14
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Delicious food and friendly staff. Came here as a treat with family and felt very welcome and safe. Not many tables but were spaced apart and staff were very quick to clean up. I was reassured by the cleaning efforts I saw. Highly recommend.
NorthStarHC . 2020-10-10
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The egg was grossly underdone The sausage was mushy and salty The cheese was oily and clumpy. I was really disappointed and it was so not worth the £20 it cost! Waste of money!! On the plus side the capachino was delicious and table service...
J4d3e282 . 2020-10-04
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This is exactly the kind of place I love to find when I finally get a mid-week day off work. As soon as I saw the shop I knew I'd have to try it! Me and my wife both had the full English breakfast crepe...
279damiane . 2020-10-02
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Visited with my lovely friend for a good old catch up, the staff were very friendly and found us a table straight away, very conscious of all the COVID rules, took our order and the food came very quickly and was delicious, the coffee was...
elelovestotravel . 2020-08-19
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Called in here after a lovely walk along the canal. It was well organised with socially distanced tables, hand sanitiser at the entrance and a place to record your details for track and trace. The staff were welcoming and were efficient at cleaning tables and...
Mudge15 . 2020-08-09
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We were in Skipton for a day trip & was looking for something different than the normal coffee house & having a sweet tooth we decided to try The Flip Side Crepes, we were seated at a table in the window, there is a good...
PottersOne . 2020-07-26
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Our daughter has very recently turned four and shares my love for Crepes. We adore flipside and all of their staff are welcoming. Now they are open again we will be returning for a socially distant purchase!
Ammeg88 . 2020-06-29
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friendly staff and amazing food! They have vegetarian and gluten free options too which is v important for me :)
heathermartin1 . 2020-03-12
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Absolutely delicious. Different kinds of crepes :eg with eggs and with chocolate and even a full vegetarian English breakfast in a crepe. Recommended
Essam-Shabana . 2020-03-08
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The Flip Side is a great place! Quite tiny inside so it gets busy, I’m not surprised we had the most delicious crepes on a damp day in February. Warm welcome and cosy inside, a proper pot of tea for two and mugs - excellent....
Doodmum . 2020-02-23
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Just found this lovely café today - if you are gluten free its heaven on earth and something different to usual offerings - lots and lots of choice for fillings in Breton style Galettes and also sweet GF crepes too. The coffee was also amazing...
helenp632015 . 2019-11-08
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I came across this place almost by accident whilst exploring Skipton on foot and thought it was a superb little place. The range of crepes is superb and includes both sweet and savoury varieties which all look and sound fantastic. My veggie breakfast one was...
profjoypc . 2019-10-19
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I called in here for lunch/brunch when I was in Skipton for the puppet festival, ordered the vegan breakfast crepe and was not disappointed! It was full of mushrooms, spinach and potato with a smoky tomato sauce. The place was very busy so I had...
Jill W . 2019-10-09
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We have been here twice now, both times we have been greeted by lovely staff and a welcoming atmosphere. The crepes are the best around with a lovely menu letting us create our own to the way we like it! We will be back again...
KarenBoucher . 2019-10-09
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Well....not that hidden, but a gem nonetheless. Really excellent coffee - there is a lot of dross around - and very imaginative crepes. In fact you might not think you like crepes.....think again!
730Dill . 2019-09-25
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We really enjoyed our generously-filled garlic mushroom crepes. Finding a place that provides such a choice of gluten-free food was a real bonus. This also seemed like excellent value, so following up with a dessert flavoured one was probably not necessary. You do have to remember that the crepes are cooked individually, so a little patience may be necessary. We were impressed and pleased with the service on a market day in town, though.
DanDeLion2014 . 2019-09-18
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I thought this was a normal cafe re cakes & hot drinks. But was pleasantly surprised on looking at the menu it sold crepes! ... A wide selection of flavours on the menu . We decided on 1 maple syrup & 1 gold syrup & 2 americano's. Perfectly cooked crepes, nice & hot. Just enough for lunch. Was lovely to try something out of the ordinary. A well maintained toilet at the back of the cafe is always a bonus on a day out in a new town
Lisa R . 2019-09-13
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Really nice pancakes. Lovely little place. The young girl serving drinks needs to smile a bit. Would recommend and we will try come back before we go home
Babyeor . 2019-09-09
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The first time we visited the flip side in Skipton,will definitely be returning.I have a sweet tooth but decided to have the veggie breakfast pancake,delicious,will have another one but also the sweet ones look gorgeous so will have to go back to try a sweet one.Willgo there every time we are in Skipton
Lynn W . 2019-09-06
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Discovered this eatery by accident and visited with my teenage granddaughter. Savoury and sweet crepes were available and was looking forward to one of each. Unfortunately we were both well filled with our savoury crepe. Will go back soon for our sweet one. Enjoyed it very much.
Jennifer R . 2019-08-18
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Flip Side have fantastic, authentic crepes and galettes with a really good choice of sweet and savoury fillings. I love the new tuna mayo cheese one and salmon and cream cheese is another favourite. All cooked fresh to order so be prepared to wait when it's busy.
nicolehutchinson . 2019-08-18
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Stopped this morning for breakfast with our 2 children (9 & 12) and we were impressed. Generously portioned and with yummy fillings, delicious coffee and iced chocolate and very nice clean surroundings. Thank you and we’ll be back!
HJW0811 . 2019-08-17
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This was my 4th visit recently and the high standard was upheld once again. We usually get the Nutella crepe with ice cream and did so again. The crepe was thick and delicious, the Nutella was....Nutella and the dollup of ice cream on top was well melted when it arrived.
ianm448 . 2019-08-07
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Didn’t even know what is crepes before 😁 My Fiancée suggested this place to try it And I have to tell You,it was fantastic!!!!! Seventh Heaven 👌.Excellent 💯‼️‼️ I want more 😆 Thank You 🙏
guccsi81 . 2019-07-30
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We called in by chance one day and sampled the most delicious crepes which were freshly made to order .The menu was such a refreshing change from the usual average lunch time choices and expensive sandwich type things which you can easily make yourself.
176av . 2019-07-04
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My daughter suggested we visit this cute cafe in Skipton, as she noticed they offer vegan options (she can’t eat dairy). So far we’ve tried vegan pancakes and drinks, as well as “normal” coffees and milkshakes. My husband and I visited for lunch this week and both had the Spanish Omelette crepe. So tasty The quality of the food and drink is excellent and great value for money. The staff are friendly and efficient and the location is perfect; right on the high street. I’ve walked past this place so many times thinking I should try it. I’m so glad I did!
Sara M . 2019-06-12
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Best ever galette outside France - a savoury buckwheat crepe, which is gluten free - brought back happy memories of holidays in Brittany. Had to finish with a proper iced cofee.
880susannahh . 2019-05-14
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553 Opinions
We had a lovely couple of nights in this charming pub/hotel. Our room was comfy, spotlessly clean and warm. The food in the restaurant was excellent both breakfasts and dinners. The staff friendly and the place had a lovely cosy friendly feel. Would definitely return and recommend.
1341 Opinions
Excellent as always. Booked before as come annually and have for past 10yr with our little lads and grandparents. Stunning food , lovely welcome and brilliant staff ! Our favourite place highly recommend
44 Opinions
Always pop in here when in Skipton. Clean, decent foods, pleasant staff. Yesterday however female server couldnt give a hoot. Long unkept hair, hand either on hip, in pocket or arms crossed. Looked at everyone like we were all dirt. Spoke appallingly. I waited in line, then she said 'back in a minute' and vanished. 5 mins later came nack and simply said 'yeah?'. Good grief, shockingly bad. Is this the era of a Mike Ashley owned business?