The Terrace Tea Room in Craven

Walking down the side of the shopping centre we saw an A board for the Terrace tea rooms Now eating out can be expensive but their offer of 2 meals for £15 with tea was a great deal 3 sausage chips and 2 eggs Scampi chips and peas Large pot of tea Lots of food cooked well quality sausages tasted like blakemans catering sausages from bookers that are excellent Dippy eggs! Perfect peas. Would recommend to anyone and go back again Friendly efficient staff Love the lady with the sauce sachets in her apron 😃 Support and independent business Ghost singer and Julez

Nice food well priced with good service. Went this week and it appears to have closed down, gutted as it was a great place to eat. Reopen now 👍 back to normal.

Very nice breakfast and afternoon tea on different day. Very clean. Wide selection of food and very helpful, friendly staff

Ordered 2 toasties, portion of chips, pot of tea and a cafetier. One of the toasties had MOULD on the bread. Thinking about it, it did have a strange taste! I complained and I was asked if I wanted a replacement, another toastie. I replied no, because of the mould. The waitress apologised for the mould and asked if there was anything else I wanted instead. I asked for a toasted scone. The waitress refunded the toastie and charged me for the scone. I didn't feel this was right as I'd received mouldy food. The scone should have been complimentary. Also I asked about deducting the chips as they were for my toastie. The waitress said my Mum had had some so no.....I informed her my Mum had had only a handful. She was very reluctant to refund the chips. In the end after an apology which wasn't very forthcoming, a refund for the toastie and chips, I cancelled the scone and felt the whole issue was dreadful. I asked who was in charge and she informed me it was herself. Absolutely dreadful customer service! Won't go there again and wouldn't recommend to anybody!!

My daughter took me here for lunch I ordered pot of tea and chicken wrap with chips with salad We sat outside The pot of tea came without a tea bag my daughter went to the counter expecting a fresh pot of tea and got given a tea bag to put in the teapot A waitress came with my grandsons scone and when I mentioned it she just laughed and said it didn’t surprise her I took the teabag and pot back into the counter and asked for a fresh pot Quite rudely I felt, the older woman said we always put the teabag in after the water I asked for fresh water to put my teabag in Which she did but could tell she wasn’t best pleased The wrap was nice, chips where Luke warm and the shredded lettuce was brown Didn’t feel I could complain On our way out I noticed on most of the tables where peopke had had food the lettuce had been left We didn’t bother with desserts Quite disappointed in the service as no one came round to check everything was okay

Great little eatery. The menu choice is comprehensive. I had the wrap with chicken, bacon & cheese which was absolutely delicious & it came with very tasty chips & a nice salad. My mum had a ham sandwich with salad & she said how tasty the ham was & lovely soft bread. We sat outside (which is technically inside) & it was a lovely spot as you could feel the sun shining in & still watch the world go by.

Dreadful!!!!! Arrived a little later than the rest of my party where somebody had ordered a cappuccino without chocolate on top. The waitress brought it over with the chocolate. I said that I would have it instead. The rest of the drinks then arrived but were luke warm. We sent them back and somebody said to the waitress 'it isn't your day today is it'. The waitress took great offense at this. Attempts were made to placate the situation, resulting in another member of the party asking to see the manager. He immediately asked us all to leave. Actually shouting it out. What a way to run a business!!! Won't be returning!!!!

A World class cafe with proper decent customer service...brilliant...will recommend to all! X

Waited over half a hour for 2 milkshakes, cup of tea and coffee. Never told of any wait times. We asked after 20 mins and the waitress was very rude, pretty much shouted that they were very busy. They seamed to serve others before us, no one in hardly when we got there.

A perfect little spot to warm up. Did mini hot chocolates that the kids said were the best ever... glad we didn't wait at the coffee shop down below, this place was a gem.

ellie made me a beautiful cup of coffee with a lovely bit of coffee art on the top! amazing worker made my experience delightful. could do with some better music though!!!!

Decent cup of tea but the food wasn’t great, didn’t seem worth complaining as nothing was absolutely terrible it was just naff, poor quality and badly presented. We ate, we paid we won’t be going back.

Nice quiet cafe upstairs on the Craven Court. Quite busy considering how quiet it was in town, cakes delicious and serving staff really helpful. We didn’t have meals but everyone happy with teas, hot chocs and cold drinks. Will return.

Came for a full english the other day and they had raised the prices. Wouldnt really mind however the food doesnt match the price theyre asking unfortunately.

Loved it. I've been a few times now, always great.

Cream tea £5 goog value. Background music awful.

I’ve visited this cafe a few times and every single time we have gone they have managed to get something wrong on a small order, I’d understand if it was busy but the times we’ve gone it never was, plus the food is expensive for what it is so you’d expect the service to be great - it’s such a shame as it’s situated in such a lovely area. The customer service isn’t a great experience either, they forgot to give the marmalade with the toast and gave it 15 minutes after, so the toast was stone cold. I had to ask to get it replaced and they said they’d “see if they could do that”, plus we ended up receiving our drinks after we’d all finished our food, despite ordering it all at the same time. Some of the staff were lovely, but others weren’t. Just unfortunate as I love the outside area and where it’s situated and I’ve tried to give the place the benefit of the doubt by visiting multiple times as I thought it may have just been an off day. Will not be going back.

The largest portions I've ever experienced! How do some folk put it all away! 😂

Oh dear what a negative experience we had in this place- again. We visited this cafe some years ago & had lunch . Turned out to be pretty dire & I wrote a review that reflected this & received a quite frankly offensive reply! We love Skipton & as we were in the town again recently we thought we'd take another look at the Terrace cafe( we fancied a scone & couldn't find anywhere else serving them). We assumed after a number of years the place would either have new owners or improved or both. Ordered 2 Americanos & 2 scones. The coffee was fairly vile & we couldn't finish it. That was nothing compared to the scones. They may have been delicious when fresh but goodness knows how old they were. When will cafes realise that ( obviously) scones need to be made daily, they are simply not edible the next day or thereafter. What made it worse is that they were very expensive- £3.40 for an inedible scone. We would have been more than happy to pay that for a fresh one. Certainly will not be visiting this place in future.

Visited 20 Sept and again 25 Sept. On both occasions we had a meal and drinks. Either omelette or wraps with chips and salad. Both were served in a timely manner, served hot, well cooked and presented and tasted delicious. The waitresses were helpfull and pleasant. We sat on the balcony on 20th which was very pleasant just watching the world go by and on 25th we sat inside. Both experiences were enjoyable. Would recomend and return.

My wife and I was visiting Skipton, I was on Business talks for an hour or so, my wife decided to have a small breakfast, she paid immediately on ordering and also gave a small tip at the counter. The breakfast she told me was very nice and she had no complaints till upon leaving through the main entrance a middle aged lady confronted my wife asking "Excuse me, have you paid" now my wife is 69 and got very embarrassed by this, and said "Yes of course, I paid when ordered even leaving you a small tip before eating," now it is not made simple by the fact you can pay before eating or after so the staff will not know who has paid or not "but" asking a pensioner in front of customers "have you paid" is embarrassing so she will not return, thank you

Great cakes and coffee. Brilliant location

Pleasant clean cafe, with choice of inside or out seating. Fair price.

Lovely big tea rooms with many tables. Enjoyed sitting on the 'balconey' however the jacket with prawns wasn't very nice, as it was a microwave one and only partially cooked and instead of nice sweet small prawns they were huge and not very nice, and no butter on the jacket- I'm afraid, however the side salad was nice and fresh! Staff lovely and good swift service. Would go again but wouldn't have a jacket potato!!!

A large cafe with seating both inside and out. Food is average. Jacket potatoes, sandwiches et cetera nothing fancy. Decent portions. Staff were friendly. Toilets were upstairs. Only one cubicle was working so there was a large queue unfortunately.

The food is ok but what isn't ok is waiting over 90 minutes for your food and not even get a sorry. We won't be returning.

A cheery scene in a bustling shopping complex on a fine summer's day

This is perfect for a snack or just a cup of coffee and cake.

Very good service and good value meals

We called in for drinks .. Lovely place, helpful Staff, and pleasant surroundings. Loved it.

The food and atmosphere are both excellent, and the traditional English breakfast was terrific!

Always our first port of call when we are in Skipton on our way to the West coast. Reading some recent reviews I was worried about the service and food But I'm pleased to say the service and food was as good as it always is. On our first visit I couldn't pass the big breakfast and to say it's a good plateful is no exaggeration, My wife chose a cheese jacket potato and was not disappointed. Our second visit later in the week for the market gave me chance to try the giant Yorkshire with sausage and mash. A real belly filler . The staff as always were friendly and service was quick. Rest assured we will be back .

Called in for a quick sandwich on a brief stop off in Skipton. I ordered a toasted tuna and cheese sandwich - which at £9.75 I thought was on the pricey side. But still, I didn’t have much time so ordered it and waited. And waited. And waited. After 40 minutes I went in to ask where it was. The girl behind the counter went to check in the kitchen and I was told they were just doing it now. After another 10 minutes it turned up, warm around the edges and stone cold in the middle, so much so that the cheese hadn’t even melted. Clearly they’d forgotten about it and tried to rush it. Sorry but for the thick end of £10 for two bits of bread, some tuna and some cheese I’d have at least expected it to have been cooked. I went back to the counter and got a refund. For those prices, just not good enough!

A lovely cafe with loads of outdoor seating in the arcade in Skipton.

Mum and I stopped here for lunch on Friday 7th June 2024. I had steak pie with chips, beans and gravy and mum had what was described as hot beef baguette with caramelised onion chutney and chips .with drinks this cost £26.50. No one asked if our food was ok but I made a point of going to the serving area and quietly informing the 2 staff that were there that mum had left all her meal as the beef was inedible, dry and tasted funny. I explained that I had tried a piece and agreed . I had to spit mine out into a napkin. Even the tasteless gravy couldn’t make it edible . Surprisingly the best they could do was both say , “oh sorry about that “ then ignore me. I was expecting them to at least offer to get mum a different meal, say that they would check it out, let the manager or chef know or even offer a complimentary dessert or some other kind of action as a good will gesture. Nothing . So I’ve resorted to leaving a poor review and warning friend and family to find somewhere else to eat . This used to be a great place to eat but sadly their standards of food and service have dropped .

A sit-down for a coffee and chat,you can have more but for myself and a friend just a chat in pleasant surroundings.

Lovely tea room in beautiful surroundings. Great tea !

Sadly I have to log my dissatifaction after eating my second mushy and over cooked jacket potato with cheese. The inside of the spud was brown and the contents was unfit to eat. I was given my cold drink for free as compensation, which was kind, but I would rather have enjoyed my lunch!

Excellent service. Excellent staff. Great location. Good choice on menu. Good food. Great coffee. WiFi. Highly recommended.

Really great place for a light bite. Spotlessly clean and excellent service. Staff are really friendly and couldn't do enough.

Good friendly staff but food was a bit bland and expensive.

Goid place, prices initially a bit pricey, but....wait till you get your food. Very generous portions 👍😋😋

As we walked in and sat down we was asked if we wanted food we’d have to order quickly as they was scheduling maintenance in the kitchen and workers was waiting. So we quickly glanced and ordered. We had a h and cheese toastie with salad and the chicken and bacon wrap with chips with A cloudy lemonade and latte. Total order came to £25.05 not sure how but we didn’t exactly have a great deal of time to look at prices. There was nothing necessarily wrong with the food but at the same time nothing special. Average cafe food, I imagine people come for the cake not necessarily the hot food. Standard cup of coffee and small glass of lemonade. Nice area to eat and clean. No issues with the staff as they were all polite. Just for us a little on the pricey side for the food we received.

Had better. The scone was very dry. BLT was ok, but used cheap sliced bread, the mega breakfast had overcooked sausages and tinned tomatoes, which we weren't informed about, and the juices made the hash browns soggy. I think the quality of ingredients could be improved. Nice location, dogs were allowed, but service was a little cold.

Worst experience I have ever endured in a café. After recieving our food, my partner asked a member of staff for a plate for the dog to eat off of. The staff member agreed and gave her a plate. During our meal, another member of staff, stopped us eating and rather embarrassed us in front of the shop floor. She stated that the dog eating off the plate was not ok. She kept repeating "that's not ok." In a raised tone. She talked down to us in an awful tone, totally disrespecting us infront of all the other customers. Totally spoilt our meal, my daughter couldn't finish her meal because of how mortified she was, because of how the way we were disrespected. My partner said that another member of staff gave us the plate that we said specifically said was for the dog. She didn't seem interested in explaining to other staff that it wasn't allowed, she was more interested in belittling us in front of others. As we were leaving we were accompanied by amounts of stares that made us feel like we had done something wrong when it was a clear miscommunication that could been handled so much easier. I have travelled across the UK and frequented many bars and cafés and never have I ever experienced impertinence like this before. It put us in quite the unhappy mood for the rest of our day out in Skipton. It says dogs are welcome but it feels like people are not. Definitely will not be visiting again. Unfortunately, I can not give this place no stars, but if I could I definitely would.

Food was average. Coffee had a weird after taste.

Food always very good. With it being cold on the terrace, on this occasion we sat inside opposite where the tills are. It was quite noisy due to cutlery being thrown into a bin presumably for washing and loud conversations from staff stood about that area. Don't think they were aware of how much noise they were making ! Won't put us off coming back, but we will be sure not to sit there again.

Great place to eat.,clean and tidy food very good and value for money.

We had a lovely brunch at The Terrace on Sunday morning, 17th March. We were looked after by a lovely young lady called Gabby. She was very efficient and smiley. Nothing was too much trouble. She’s a great asset to your business.

The food was nice, I don't think it lives up to the pricing however. Definitely on the high side. Really nice place to go though, the market is great. Left a little disappointed with the service too, a smile goes a long way is all I'm saying.

It was like a trip back in time, waitress service. We had a cappuccino and a cafetiere with slices of Bakewell tart. Whoever iced the tart had been very heavy handed which made it too sweet. Very busy when we went on Wednesday. Reasonable prices.

Lovely place to eat tasty food good portions for prices. Nice staff.

The food is very good you will be full when you come out. So just give it a try.if you order the jacket potato look out they are big.

Brie and bacon baguette was excellent, chips tasty and service was good too, little bit of a wait but worth it

Good food and extremely friendly staff. Nice location with lift access if necessary.

Nice . Huge portions. Bit expensive for a cafe.always busy.popular with locals and tourists.all made fresh to order.not clear if table or counter service bought out wrong side dish.

Staff were polite and friendly, the food was of a good standard, the environment was pleasant and welcoming.

Great service and friendly staff, gluten free aswell.

Nice pleasant tea room in craven court skipton.

My wife and I had Lunch in this cafe and the food was great, I will be definitely going back for lunch next time I'm in Skipton.

Very nice cafe. The location is amazing. Lots of nice independent shops in Craven Court. The menu here is extensive. Something for everyone! I went for a jacket potato with cheese and a side salad. The potato was a little on the firm side for me. There is a lift to the mezzanine level.

Always a friendly place to visit.

Very nice yummy food Nice tea very nice service very friendly scrumptiously delicious food

Lovely place to sit:outside, inside kind of place. Didn’t eat, but hubby says tea was great and I had one of the best iced coffees I’ve ever had. Lady the took my order was friendly and had a great sense of humour. I left with a smile on my face :-)

The terrace is a lovely cafe. The staff are polite and helpful. The food is amazing with a wide variety of cakes, which are just amazing. Would definitely recommend 👍🏼

Shane or Shaun was a fantastic waiter . Heidi and David ( we had omelette and chips)

Eten was ok, afruiming tafel gebeurde pas nadat onze drank werd geserveerd.

To be fair, it was one of the few places open on Boxing Day and the staff were working there backsides off but unfortunately I can’t give it too much more in terms of positivity. Cappuccino was…well coffee, the decaf that we ordered wasn’t decaf, Scrambled eggs were fine but that’s about the end of it. Tea cake and scone were heated and ok…I think the least that is said the better. 3 stars for the staff working on Boxing Day

I love that place is very nice and warm environment and the workers there is very friendly and polite I order 2 coffee's and chocolate cake delicious.

Lovely food, perfect poached eggs with runny yolks and firm whites, generous portions and beautiful setting 😁

Good wholesome food and great service. A must visit!

Fantastic food, great service. Will definitely be back to try other items on the menu. Can totally recommend 👌

Met friends for coffee, went back for lunch

Shrimp were very undercooked in the prawn marie rose sandwich.

We always have dinner at the Tearoom when ever we are in Skipton. Foods very good and the staff are very welcoming.

A full breakfast to die for. Great service and staff.

Birthday Lunch today, excellent waitress service, thanks for taking photo,s

Lovely friendly staff. Defo would recommend a visit

God food, friendly staff, very reasonably priced, very clean

Nice fentimans lemonad and pot of tea

Excellent service and quality food .

Lovely little place and breakfast was Awesome my first real breakfast in 10 yrs as I live in Canada now

Clean and tidy, friendly staff, bang average food.

Hot chocolate with Baileys. Superb taste that's different . First time I've ever experienced that. Would highly recommend.

Excellent service and friendly staff. I had the small breakfast with a pot of tea-absolutely lovely. Will definitely be visiting again!

Friendly and efficient staff. We had the wraps for lunch, they were served with salad and chips. They were both delicious. Definitely worth a return visit.

Coffee, hot chocolate , slice of cake and scone with cream & jam - £14.39 .Coffee - luke warm ( did send it back and a fresh one came with an apology).Hot chocolate - luke warm .Slice of Victoria sandwich cake - claggy , dense and far too sweet.Fruit scone - hard and dry Sandwiches , jackets and salads looked lovely though so may return to try these.Nice setting and friendly staff .

We called here for elevenses one morning after going round Skipton Castle. Our visit was only a very brief one and we would like to have stayed longer, as the cafe looked attractive and the staff were friendly. As the name implies, the cafe occupies the upstairs terrace of Skipton's beautifully restored Victorian market hall, now renamed and rebranded as Craven Court. The setting really is magnificent. There's both indoor and outdoor (i.e. terrace) seating, and there's plenty of room for everyone.

Our second visit, we can't fault this cafe,the customer service is excellent ,friendly well mannered staff, the food was really good we both ordered hot baguettes that came with plenty of filling, the chips were good as was the salad not forgetting the coffee ! there's also a terrace which is actually covered and this area is great for bringing your dog, all in all a nice experience.hoping to call in again when we visit

I visited The Terrace Tea Room yesterday and the chilli jacket potatoes were delicious! The setting is so lovely and the staff are sooo friendly as well. We didn’t try any of the cakes but they all looked fab so I’m sure they tasted just as good. The water melon slice on the salad was really good as well! Never thought of putting it with salad before but it went really well together. Will deffo be visiting again soon x

Great sta ff ,food excellent always enjoy lunch there..There's good choice on the menu something for everyone Would highly recommend. P.mulligan.

We visited Skipton on Sunday via a coach trip. We found this cafe straight after alighting from our coach; we were allowed to use the toilet before ordering food/drink, which was much appreciated.Toilets were clean and pristine.Social distancing and covid measures are all adhered to within the establishment,All of the team were professional and attentive, always smiling, and it was great to observe such an efficient and cohesive team. I enjoyed a beautiful copious pot of yorkshire tea. Excellent value for money!We will definately visit this establishment if we were to visit Skipton again :)

Had a lovely late lunch last Friday. Great location on the terrace of a wee shopping centre. The ladies were so friendly the food was scrumptious. Fish & Chips, all day breakfasts and an absolutely gorgeous large Yorkshire pudding stuffed with beef and a great creamy mash . Service, food and setting just great

Went to this cafe for lunch one Wednesday afternoon, the food was very good and so was the service. I would also recommend the strawberry milkshake made with ice cream it is delicious. We would visit again next time in Skipton.

Wonderful pleasant service Great meal Coffee with shot Not expensive Lovely staff Very pleasant Excellent

When we arrived here the lady told us we could grab a seat on the terrace and explained it would be self service out here so we would need to go in to order, fine. Five minutes later she saunters across and asks if she can clean our table - fine, apart from the fact she sprayed myself and my partner with the anti bad spray and flicked crumbs all over me, lovely!! We ordered two bacon sandwiches and 2 coffees, for £17 I was highly disappointed, no butter on the bread, or if there was butter it was minimal! The bacon was awful and so fatty! The bread was brown and you were given no choice in that area... Left really upset we didn’t just nip in to greggs! Thought we would try something different, never again, I’d say avoid if you’re after a nice bacon sandwich that doesn’t break the bank!

I have to admit, I found it very cold sitting outside even though it is still under covering, in fact I wore a woolly hat!Both my ma and I had a latte, she had an almond slice and I had the lemon cake. They were both large slices, but if I'm honest they were nothing special.The best part is where you are, inside a quaint little shopping mall which is perfect for people watching.The staff were nice and the prices were reasonable, not much more to ask for me thinks.

We ended up at the Tea Rooms after being unable to get in anywhere else as it was busy and we hadn’t pre-booked.I had a simple cheese omelette which was very hot, very tasty and plenty of it. The ham sandwich was pretty good, a lot of ham and a decent salad. The red wine was a bit disappointing but I was in a cafe and not as wine bar so what could I expect.The service considering the current situation was very good. All round it was a good early afternoon snack.

Expensive for what it was, although it is in a nice courtyard setting. Went there yesterday, my wife had the 'homemade' steak pie, which turned out to be a mass produced mince meat one. I had the 3 bean vegetarian chilli, which was delicious although short of liquor. However, it grumbled for the next 7 hours until I eventually threw it all up. Won't be returning. Enough said.

We came here on the final day of the Eat out to help out scheme. We actually enjoyed our meal but no names or phone numbers were taken for track and trace and on going to pay we were told the manager had decided Not to do eat out to help out just on that day. Even though they had signed up to the scheme and partaken in it for the rest of the time and advertised it on their Facebook page. We wouldn't have gone here if we had known this.