The Firebox Cafe in Richmondshire

A real hidden gem, and without doubt the best place to eat in Hawes! Really friendly and helpful service from the young guy behind the counter. Fast service with good food.

Great lunches are served here, the food is good and it’s quieter than up in the town. Service is excellent and friendly. Would definitely stop here again

Tucked away near the museum just on the edge of Hawes. Quirky bike shop and cafe. Great little place- they served a lovely GF bacon sandwich and fruit cake (with cheese, just as it should be!!). I'll be back

What an amazing find ,wonderful home made cakes , beautifully made coffee and a delightful young man taking the food order . Definitely a hidden gem and well with a visit . Many Thanks . Sat 28 October.

2nd visit to this lovely cafe which pays homage to the cyclist. Easy to overlook as it’s tucked away in the former railway station. It’s a little gem, full of character and serving lovely food. I had roast pepper and sweet potato soup with a Wensleydale cheese and chutney cob. Delicious and only cost £7.50. Dog friendly too.

Great coffee and a very nice cake Inside lots of bike stuff ! Staff were really friendly and helpful . They recommended a visit to a nearby mill when I mentioned I was disappointed the Rope works had closed . The mill was great so thank you !

We have had lunch here a few times. The experience is always excellent with tasty food, excellent coffee and friendly, efficient service.

We had lunch here and decided on a giant teacake and cup of tea. The tea came in a mug that clearly hadn't been washed properly as it had mouth drip marks down it and a ring round the top of the mug where the previous users drink had been. I waited a few mins to exchange but the girls were working in the back so decided just to pour it into a clean mug on the top. Our teacakes came 10 mins later, absolutely cremated on the tops, I would guess they had set on fire before being served. Bearing in mind COVID, we were pretty disgusted. Sort yourselves out.

Stopped off for late morning barm cake with sausage/egg and bacon or just egg. Food and coffee was very good and the atmosphere and staff friendly. It was a very wet week when we stayed locally and the place was busy either for take away or dine in. Not a big place and our party of 6 took up 3 tables, overall inside maybe 10 tables, includes couch in ordering area but when its dry there is some seating outside. Overall very enjoyable and would go again. You can access the cafe via the National Park Centre or direct through cafe entrance.

Our experience was a hodgepodge of good and bad, hence the average review…it is a quirky little spot in a bike shop, which has a lot of Tour de Yorkshire memorabilia up on the walls, which is lovely. A fairly limited menu, which again is a positive in my book - as when out exploring one does not need too much choice. However the service was not the Yorkshire warmth I have come to expect, the quality of the ingredients was not superb and the service was slow. For a location that is always busy when I have passed through - the expectation is for crowds to be anticipated, and as a minimum to staff according to the number of tables available.

We arrived soaking wet during a heavy rainfall and after I enquired regarding the availability of a table was answered by a petite dark haired woman (a member of staff who needs customer focused training), who informed me in an extremely curt and abrupt manner that, “if you notice I am about to clear and clean that table.” I hadn’t noticed and as she didn’t have any cleaning materials in her hand at the time was rather confused, up but we waited patiently whilst she eventually cleared and cleaned. Later the same member of staff came to take our order, again in a curt manner. When she returned with an incorrect order her reaction was that it was our fault that she had confused the order and she flounced off without a word of apology. Another member of staff delivered our tea cakes and then our coffees arrived and were again delivered by the original member of staff with what I can only describe as a reluctant and irritated manner. Maybe we were treated like this as the norm for that particular member of staff, maybe she had an ‘off day’ or was it because we were ignorant southerners who did not understand the ordering/paying system? Why the original member of staff bothers to work in the cafe is bizarre if she dislikes visitors and/or waiting at table? Maybe a job working behind the scenes would be more suitable for her? Whatever the reason for her manner it left a nasty taste in our mouths!

Was too early for lunch but they were serving breakfast still. Had a lovely breakfast full English. Was not busy as only customer

been twice last time interaction with female owner I wished I had of walked out rude isnt the word cafe is not cleaned at all or the soup mugs only ever visit the wensleydale pantry 20 years and never an issue Most places in the area still wear masks not this place ! Clearly cleanliness is an issue as place is filthy windows skirting boards etc

Called in for tea and toasted teacakes after visiting Museum. Although very busy food arrived in reasonable time and was delicious. Very friendly staff

Stopped for cake and coffee on a bike ride & sat outside with the company of 3 huge & handsome chickens! The coffee & walnut cake was good and the poppyseed & orange very good.

Great coffee and the orange and poppy seed cake was very tasty. Husband had the giant tea cake and he said it was delicious. Had a good laugh with the owner when the young lad helping, was screwing up a plastic milk bottle only for the top to fly off and hit me. A great place and we will be going back for another coffee before we leave Hawes.

My partner has been talking about this place for ages after visiting it on a motorbike ride some time ago. We had an afternoon out visiting the waterfall and managed to call in before the café closed. We both had a decaf cappuccino and shared the large teacake. I have to say all the talk of how wonderful the coffee was from my partner was very much proven correct. The teacake was lovely and fresh and had enough butter to really enjoy such a simple delicious food. The café was clean and the staff very friendly. Will definitely return and I know partner is already planning his motorbike ride to be able to sample their cooked breakfast.

The coffee here is fantastic, there's a proper Italian coffee machine. Top notch. We liked it that much, we went most mornings for our coffee, even indulging in cake. On our last morning we had a cooked breakfast before heading home, delicious. It is next to the tourist board and the museum. Tables inside and out. Lovely and clean. I will miss our daily coffee here. When we go back to Hawes again, this is one place, we will definitely head for. A cut above other coffee shops.

Great coffee and flapjack and managed to get seated on the big red leather sofa. Very friendly staff and the food menu looked great. Would visit again next time I'm in Hawes.

Lovely place for a quiet brunch in Hawes. Off the main drag so seemed overlooked which is a shame as it was very good indeed. Clearly cycling focused but even on the other kind of bikes we were made most welcome. Highly recommend the Tiffin!

The food and drinks were lovely as was the Fantastic and friendly service. Would definitely go there again and recommend.

Absolutely awful We were stood in the car park debating where to eat, I was trying to encourage my autistic child to face his anxiety following covid and venture into town, I did say to him come on there will be better cafes in town....

This is a great place to visit and the food is quality. Situated in the back of the bike shop so don’t be afraid to go in. They were really busy today but still managed to keep on top of orders. The staff were lovely...

Called in for a quick coffee Andy sat outside in the ‘platform’ next to an decommissioned steam train. Service was prompt, friendly and very welcoming. Well worth a visit

Food good and coffee great (one of the best) but nearly 40mins wait for 4 relatively simple meals Staff friendly.

We visited the cafe twice on a 2 night stay at the nearby caravan site. The coffee is some of the best we have tasted in ages, freshly ground and brewed in the cafe. Comfortable seating and warm welcome, dogs allowed inside too. Food was...

This is a great little cafe. We were immediately made to feel welcome by the owner and service was fast and efficient. Food was tasty and tea always tastes best from a mug! Much calmer place to eat than on the main street and the...

Called in here before visiting Dales Museum. Had driven from Malham so just wanted a hot drink and share a piece of cake with my friend. Waitress was a bit sharp at the counter. Felt she was a bit tired/ didn’t want to be there....

Called in and had an ice cream with a cup of coffee and were made to feel very welcome, the locals call in here so it has to be good! It’s attached to the museum which is also well worth a visit

I enjoyed a flavoursome double espresso which was served at just the right temperature. In addition to vegan chocolate brownies there were vegan options on the menu such as sausage butty, vegan burger and a ploughmans lunch comprising of hummus, roast veg, pickled onion and...

We just loved this place, fantastic from start to finish. Couldn’t have been more helpful to accommodate our needs. The food was great, locally sourced and delicious and the service was friendly and attentive. And the cakes! Wow! As well as fantastic coffee what more...

Had lunch here while visiting the Dales country museum. We Had a tuna melt and a brie and bacon pannini. Good food and nice tea. Worth a visit.

A nice coffee shop with good food and snacks which is very handy for the Dales museum. Friendly and obliging staff.

Good food and friendly service. Perfect after a long bike ride. Good gluten free options too. Also a decent bike shop and bike hire.

next to the dales museum. It is a cycle shop with cafe. Only had mugs of tea, but they were a proper mug of tea. A little small cafe but worth a visit.

Stumbled across this by accident, but worth seeking out. Coffee is divine along with cakes, explore the train in the station, a little slice of history ( and it's free). Popular with cyclists, who sat comfortably in the designated train carriage. They hire out bikes too!

Loved the coffee and cake in the warm pleasant surroundings. Situated in the old station building the cafe is also a bike shop.

Popped in for a brew and cake ( was yummy) and had a great chat to the guy serving. He was brilliant with my 12 year old. Very very informative, showed him the bike and has convinced me to save up for an E bike !!! It was brilliant. Well worth a visit

Called in during the afternoon on a coach trip round the Yorkshire Dales. The cafe is full of bicycles, some hanging off the walls. My partner & I opted for the orange & poppy seed cake & flat white coffee. Both were delicious The young man behind the counter who was very pleasant informed us that all the cakes were home made. Well worth a visit when in Hawes.

A cafe in the middle of a bike shop. Tea and coffee very good. Had the ginger cake most enjoyable really taste the ginger. Staff good. Will go again.

We were really looking forward to our lunch here again. Ordered 2 Ploughman’s and checked with the young lady ar the till that it was local made bread as my husband can’t eat some bread products ( allergy to preservative Calcium Propionate) When our meal arrived our bread rolls were just baked white dinner rolls - the sort Aldi sell part baked He can’t have those.. I explained the problem and the waitress was not happy, actually quite rude, but agreed to change it and asked my husband if he wanted a brown or white roll. He said brown. She brought his Ploughmand back with a large white roll which had the top crust flaking off as if it had been in a freezer a while. My roll was undercooked and still hot which wasn’t pleasant with a Ploughman’s. We both felt very uncomfortable after this incident so We ate and left. Last visit here.

Stood around for 5 minutes waiting to be seated/greeted. Left without speaking to anybody - strange way to run a customer facing business. Can’t comment on the food and drink unfortunately

So simple: Coffee and Cake please; but so often underwhelming; not here: superb homemade lemon cake, flapjack and banana coffee cake and Roost coffee - thank you!

Excellent coffees and very friendly staff. Though had to rein myself in and not buy and cycling kit/gear!

Excellent double espresso, my yardstick. And a good selection of reading material. Very popular as it's next to the Park Visitor Centre.

Found this cycling café after a mechanical during a cycling to trip to the Dales. Bike was fixed and like new in no time. They have a great selection of bikes to hire, staff very friendly and helpful and the food and drink is to die for. Check out the chocolate brownie. Look forward to another visit.

Thanks to all at the Firebox Cafe. Big portions and friendly, speedy service. After the hills we had done, and the ones we were yet to do, it really hit the spot. Chorley CC

I only discovered this cafe the morning of my bike ride. A snapped gear cable had me limping in for lunch. The connected bike hire and workshop fixed it while I enjoyed a fine jacket potato and superb coffee. It’s a lovely atmosphere (obviously, particularly if you like bikes!), smashing people and very friendly service. Thanks a million. You are my new stop-off in Hawes and I’d highly recommend you.

Just what was needed after a walk. A lovely bowl of comfort food , beautifully cooked , veg just right. Very good menu of sandwiches , paninis and salads. Everyone very welcoming and friendly. Great advice re a local attraction too. Super little cafe with good pay and display parking next to it. Looking forward to another visit soon.

Called in after a long walk, very cosy & with a good choice of food & cakes. Excellent coffee & staff very chatty. Highly recommended!

Went in for quick lunch snack. Had veggie sausage sandwich. A really nice sausage one of the tastiest I have had recently. Not a dried up cardboard log but a juicy tasty treat.

Very friendly, lovely and warm cafe, a cosy refuse from a grey day, great coffee and hot chocolate, good choice of snacks, gluten free choice available, excellent home-made cakes, interesting decor, clean, relaxing, and a comfy sofa.

Really enjoyed our tea and cake here. Soya milk available, a clean and tidy cafe, (if quirky amongst the cycle items on sale), a view of a train, reasonable prices for great home made cake and quick service. Will definitely return.

My two kids and I enjoyed lunch here today during our short visit to Hawes. My son wanted to have look in the bike shop so it was very conveniently located! It was dog friendly too which was a bonus. Nice relaxed atmosphere. Lovely coffee and food. The cakes looked very tempting but we resisted!

I don't quite know what this place is meant to be...

Found this by chance today and as a Vegan who gets fed up with jacket potato with baked beans for lunch out, was delighted to have not only choice (indicated on the menu) but a very knowledgable chef who appeared to know the ingredients of her bought in products.

This café is handy if you are visiting the Daleside Museum or parking in the car park there. It has an entrance direct from the museum and also one from the old platform. It is one of the old station buildings and it's part of a cycle shop.