The falcon in South Bucks

Popped in for a Sunday lunchtime drink. Lovely festive atmosphere. Beer was good. Pleasant back ground music.... Not too loud. Could have a conversation without shouting. Service good. Will come back.

Absolutely rude owners and staff who clearly only wanted your money . Warm beer short pints all served with no smile and no thanks.

Perfect for an overnight stop. A very pleasant small pub with rooms, excellent beer and what looked like good food (we didn't eat there (or anywhere) having had a large lunch). The room was clean and airy and the bathroom and shower were good. Very good place to stay at a reasonable price if breaking up a journey. Handy for Heathrow as well

Lovely little pub with a beautiful garden enjoyed the food very tasty. Staff were friendly too will definitely be back 😄

We have been eating in the other two pubs in Denham for many years and decided to give the falcon a go as we had never been in, let’s just say we won’t be going back!! The young lad behind the bar was friendly and welcoming although the inside of the place is like a transport cafe with no atmosphere at all. Menu was very limited but we decided to give it a try. Food was ok but the service was terrible, the young lady who served us was rude and not someone I would want facing customers if I owned the Pub. The bill came to £170 for four pub meals which included a 10%service charge, way too much for some soup and ham egg and chips! Do yourself a favour and walk on by…….

Great little find. Stayed for two nights in the garden room. Spacious room, great hot powerful showers. We had a really warm welcome from staff and locals alike. Didn’t eat a meal at pub but did have some amazing chips as a snack. Couple of points: only two hangers in wardrobe. Complimentary breakfast could be ‘padded out’ a bit more. Maybe some yoghurts and biscuits…? Place is ideal for any concerts at Wembley. Denham station to Wembley was easy.

Sorry to say that the Cottage Pie I had here for lunch yesterday was disappointing. Bland and watery and most surprisingly not served with any vegetables. Would have at least expected a small portion of carrots or peas, but no, it was just presented on its own in a dish on an empty plate with a small jug of extra gravy. This was not necessary anyway as it was already quite sloppy. Very poor for £13.50! Having said that the rest of our party enjoyed their food so it looks like I may have just been unlucky.

Just had a great lunch. Beautiful food.Lovely lady serving us. Cheesey chips to die for! Very comfortable surroundings.

What a stunning place, beautiful location in this stunning village, so quiet lovely rooms and wonderful staff 10/10

Our second stay at this wonderfully authentic pub. It doesn’t style itself to be ‘gastro’, but the food is great with a good choice, the service is second to none and the rooms comfortable, spacious and well cared for. Oh yes, and the Ale is well looked after. This is a pub we hope never changes owners.

Stayed at the falcon with my family . Rooms a bit lacklustre . But the food and service excellent. The Waitress was so helpful would stay again. It would only take a minimum amount of work to turn the rooms into something really attractive .

My friends and I came for drinks and the staff were so nice! Shauna in particular was so lovely and friendly. Would definitely come again just for shauna!

We stayed at the Falcon while doing the London Loop walk. The staff were really friendly. A couple of drinks and great fish and chips before going up to the room. We had the Dickens room. Olde world features but really comfy bed and all you would expect and more. Tea and coffee making facilities and juice cereal and fruit in the room for light breakfast. Cooked breakfast was option but this was enough for us. All this in a delightful village setting. Would thoroughly recommend the Falcon.

I have not been our a great deal since the pandemic began so it was nice to have a very positive and relaxed experience at the Falcon. They should be commended on their efforts to put safety measures in place. I can see a review further down has made a negative comment about being made to hand sanitise upon coming in when they had already done so - but I saw this as a positive sign that this establishment is taking pains to keep customers safe, please keep it up! Staff were friendly and we had a very enjoyable, well made lunch.

Visiting the area for the first time. Appreciating the COVID-19 rules but we’re berated as soon as we enter the pub. Having reassured the landlady we had just sanitised our hands, she wasn’t accepting and basically excused us of not doing so. New customers entering our pub for the first time should welcomed, not excused of lying. Very disappointing. Proceeded to go to another pub in the village and spend with them. Given the pub trade is struggling, it’s surprising that landlords/ ladys aren’t trying to promote themselves

Service was great, they were so kind! Definitely recommend, great food my fav was risotto and scampi’s

Myself and a friend took advantage of the 25% off food offer in October and we weren't disappointed. We sat in the lovely beer garden out back, which when it got darker, was lit up with lovely lights. The food was delicious. I had the fish pie and my friend had the toad in the hole. Great drinks to wash it down. Covid measures in place, so all good. The one thing which could be improved is another light in the pathway at the side as it is quite dark and the light only comes on halfway through, at which point one might have already tripped over. The bill was reasonable and I was pleased to hear from the bar girl/waitress that the service charge is passed on to the staff. We were happy to pay for the great table service and that goes for drinks only too.

Despite the restrictions posed by covid-19 about having to wear a maks when not sitting at the table, we had a great time. The service was lovely - Sasha and her team made us feel very welcome, served us promptly and all creddt to the chef - the food was lovely. We will certainly visit again!

Our lunch at The Falcon, was one of the best meals we have had this summer. I had the pan-fried sea-bass which could be served in any of the best restaurants. It was beautifully cooked, a must try for any new visitors. The pork belly was mouth watering, served with a delicious caramelised barbeque sauce. The bubble and squeak was yummy and the ham and chips, was comfort food at its best. The service from both the waiters could not have been more attentive.Well done the Chefs and all at The Falcon. If you have still to try the new set up, I would encourage you to book. If you like good food and drink, no better place.

This place is terrible never will I step foot in this shabby dump again, the lady behind the bar was so rude towards me & my partner, we entered the pub & asked if the garden was busy as of the COVID 19 situation many pubs are full outside at the moment to which she replied I don’t know I haven’t been in the garden for ages with a rude sarcastic attitude which means if they don’t know how many people are in the garden they are not controlling how many people are entering the pub during these times! We left the pub without buying anything as did not feel welcome & went onto the coach & horses in Harefield to which was a much better choice with polite staff & amazing views. I have gave this a 1 star as no option for zero stars. If your reading this do your self a favour & don’t go here unless you want a bad day out!! & if your the owner reading this look at your reviews they are do something about it or give the pub to someone that knows what they are doing.

Booked this for a weekend away on my wife's birthday, Good room and great fish and chips on Friday night.

The food was okay although a little overpriced (£9.80 for a jacket potato). The lady who works there was friendly and welcoming but the older gentleman (who we believe is the owner) was rude, obnoxious and appallingly behaved. We’ve given it three stars because the woman was nice and the food was okay. But wouldn’t go back and wouldn’t recommend it. There are nicer places to eat in the area.

We had a two night stay at the Falcon and found it a really nice and comfortable place. Our room was very clean and well appointed. We didn't at the Falcon so cant say anything about the food, we choice to have breakfast in our room with the items provided (cereals and fruit) All in all a nice place to stay.

We had Sunday lunch there today (3 people). The baked potato was fine (one cannot go wrong with a baked potato and cheese). My husband, however, was not particulary happy with his burger as he could taste that is was made from a frozen one. Each time we had been eating at this lovely pub before the food was good and the burgers were freshly made (that is how they tasted anyway). Also, the food had always been inexpensive, was fair - not overpriced "Denham" prices for food like other pubs in Denham Village have. All of a sudden (when?) the prices have gone up (to match the two other pubs?) to being too expensive and the food is not what it was anymore (new chef?). Too expensive in general and for what you get. We paid almost £48 for 3 mineral waters, 2 burgers (came with fries and a salad garnish) and a baked potato with cheese and a little bit of salad! They also started to put a service charge of 10% on top of the bill which came to nearly £48 as mentioned! Far too expensive now. What a pity as it is a nice pub.We felt it was a rip-off hence only 2*. But to be fair I want to mention the young waitress in particular and the older gentleman who both served us: they were very friendly!The Falcon must have lost a lot of customers due to those bad changes.Should we go there again it will only be for a drink.

Took my family here for Sunday dinner , absolutely vile!!! My mum had roast pork which looked like it had came straight out a packet.. I ordered a sirloin steak rare which came out well done.. Should of known as the place was empty on a Sunday which is hard to believe but now I know why, because the food is terrible.. £102 down the drain.. please avoid

Visited on a Sunday and alarm bells should have gone off as the place was empty. Ordered drinks from a guy who wasn’t very friendly, and took an age to find a drink from the fridge, with us doing an imitation of Bernie the Bolt from the Golden Shot - “Left. Down. No right..” etc. Ordered chips (on their own) and a cottage pie. The chips came up and had a hair on them, the cottage pie had mince in it that looked like it had been unravelled from a ball of wool. I took one mouthful and it was tasteless, but seeing the state of the mince was enough to put me off. Both meals were left on the table and we left. 20 quid down the drain. Went down to Greggs at Beaconsfield Services for something edible. Not impressed and definitely won’t be back.

Went to my local village and thought with my family would be nice to have a drink first in the falcon! As we entered with my son and daughter-in-law and baby in a pram. Was stopped By the owner Who said you can’t bring that in here!! Was told there is family room down stairs which was dark and no atmosphere!! But was happy to have a group of young drunk lads shouting in the garden instead of a pram.. great family pub not!!!!! I suggest also he should work on his people skills!! Even his lovely staff where embarrassed by his behaviour!

It should have put us off having the staff smoking (including the chef) outside and the fact that we were the only ones in there. The garden is in desperate need of refurbishment, I do feel this is being done while we were there. Food very poor to average

Old generation barman with bigoted views, won't be returning to this pub. Needs to move up to 21st century outlook. Went for a drink with friends, couldn't believe how blatant with prejudice comments.

Having visited Denham many times before and enjoyed the many wonderful restaurants & pubs in the area we thought we'd try The Falcon, I was very surprised & taken back by the blonde lady's rude uninviting manner. I presume was the landlady, we will not be back, food was average. Place was dark & shabby.

Difficult to judge a small village pub late on a weekday lunchtime, but this seems like a place that's doing it's job perfectly well but not exceptionally. The atmosphere was friendly and the drinkers/diners already there when I called in seemed to be having a good time. The service is friendly and welcoming. The pub has a reasonable amount of space inside, split into three separate rooms, two at the front and one at the rear. Then there's a quite big garden area at the rear, part of which is covered. There's a good selection of real ales and multi-national branded lagers. Given that there are three pubs close together in this quaint and very up market Buckinghamshire village, competition is everything, so I'm guessing that being the first of the pubs on the way into the village from the main road will give the Falcon an advantage. Overall, a nice pub.

Just popped in for a Sunday lunchtime drink, this was my second visit. Very friendly staff & landlord possibly? Dog friendly, reasonably priced drinks. Very well kept cosy pub, you don’t get many like that anymore. The food looked very nice. Wish we could have stayed longer!

Dull and uninviting. Not a good atmosphere and not somewhere one would wish to spend time. Would recommend anywhere else in Denham

Fantastic visit with very friendly staff and atmosphere. Food and rooms fabulous - very relaxed. Well worth a visit!

Was on a little pub crawl of Denham Village this weekend and this was the last pub we went to. Lovely inside and very friendly staff but was a lot more for two drinks in here compared to the other pubs in Denham Village.

This was the first pub during our denham pub crawl. Not a lot of British pubby atmosphere, friendly woman behind the counter and some locals drinking. We thought the lack of atmosfeer and ambiance was just due to fact that we were in a little town. This wasn't the case we saw once we went to other pubs. This pub is particularly good for talking and maybe couples with children as it is more quiet than some other pubs. Not bad though

We were a large group looking for somewhere to have lunch, one of our group went in to ask for a menu that we could look at and the woman there was very rude and said no as they only had 5 menus...? We weren't allowed to see a menu so we left and went to the GREEN MAN down the road, a brilliant place

What a lovely pub. Friendly bar man. Tasty Chilli con carne. We went in as there was a parking spot right outside. Lucky happenstance. Would visit again to try the dinner menu that looked appetising.

Leído unas cuantas críticas negativas, pero nos pareció que el Falcon un fantástico lugar para alojarse, nos alojamos

Me encontré con un amigo en este gran pueblo tranquilo. Domingo almuerzo fue excelente. Tuve la pierna de cordero, y llegó con toda la guarnición.

Visita a mediodía. No había nada de ambiente. Lugar estaba vacío. Nos hustled a nuestra mesa antes teníamos tiempo para respirar. No es como si fueran ocupados.

Went to this local pub after a works meal at the local Italian restaurant around the corner for a few drinks, only to be told that we where being too loud and disturbing the locals. As there was five of us spending £30 a round compared to a couple spending £50 at most for a mediocre looking burger and a bottle of wine we took out our selves to the greenman pub around the corner, which was more friendly and hospitable to our party. Won't be going again.

Servicio muy bueno y la comida. Calamares tarta especial, caseros, gambas, salmón, nombre todo que sirvieron fue genial.

Les puedo decir que me vaya a la manera falcon demasiado, la comida es muy barata y el personal es muy amable. Era servida por el gerente de jengibre ayer que no podía hacer lo suficiente para nosotros! Volveremos!

Had a very pleasant visit here for lunch after our initial choices did not open until the evening. The food was delicious and the staff very pleasant. What more can one ask.

Encontramos este buscando un lugar agradable para alojarse cerca de Heathrow mientras esperan una persona a regresar. Encargado muy amable y dos bastante bien aburrimiento en un pub atmosférica. En el menú Opciones razonables: Te desafío a que tener el Chocolate Pot para el postre. Yo lo hice, simplemente! Denham en sí es grandioso: mencionado en el Libro del Juicio Final y tiene algunos bellos edificios. Muy buena estancia en general.

Large garden with Motown DJ playing on the Sunday afternoon. Clean, friendly and would definitely recommend.

The Falcon is situated in the very pretty village of Denham, the village is worth a visit on its own. We went for Sunday roast and found all the staff to be friendly and very helpful. The food was good, maybe a bit expensive for what it was, but we enjoyed it.. The big bonus here was on the day we went there was a live jazz band playing in the garden.....fantastic, a great way to spend a sunny afternoon. Look on their website for other entertaining afternoons, such as a soul and Northern soul DJ.

Was impressed by this place, very helpful for a wedding that had an early curfew by allowing them to have last orders here after their venue had to finish.Beer is good and it looks like the locals use it which is encouraging for a boutique village.Nice beer garden and pleasant bar

We were a bit concerned that the pub was pretty empty. The menu was limited but that's not necessarily a bad thing if the food is cooked freshly. I had ham hock terrine which was actually really nice. There seems to be a bit of a fashion to dress everything in pea shoots, but could be worse. One of our party had a starter of camembert which was nice but came with a pot of limp onions, a nice baked garlic would have been better. The beef roast was actually very nice. Wine good. Sevice by a young blond lad was excellent, he actually cared about the service he was giving. Yes, think we will go back.

Walked in and it was a bit quiet for a Friday night, but most people were outside on the green. Sat down for a meal and had a lovely time - especially the black pudding scotch egg and the 3 fishes that I had. Washed down with some real ale. Spoke to the Chef who was proud of what he had produced and I hope they get more visitors as the meals are definitely worth it

I wouldn't bother if I were you... Found the landlord to be very rude. He seemed to be friendly to some people and not to others. He's obviously picky about who he wants in his pub and doesn't seem to care who he offends. My girlfriend and me went in to watch a football match - THAT WAS ADVERTISED OUTSIDE ON THE BOARD - we live local so thought it might be nice to just pop in there to watch it - when it started I asked if he could turn the TV up so we could hear the commentary - he refused. To cut a long story short - we drank up and left after being made to feel very unwelcome. Not a nice bloke.

Gosh, what a chilly reception. I've never been ignored quite so effectively in a pub. When the barmaid deigned to acknowledge my presence in her pub, she proceeded serve me in a manner which left me in no doubt that she was doing me a huge favour. We left after one drink.

Just stayed for one night,we were attending a good friends birthday party in the Green Man pub 150yds away.Wonderful attic room in the Falcon overlooking the village green,soooooo comfortable bed.Had a couple of pints of DOOMBAR before walking down the road.lovely little traditional bar with well kept beer and good selection of wine.Unfortunately we never had a meal but heard good things about that too.We would definitely stay here again,maybe longer next time.

A great Pub, restaurant & Small hotel In the delightful village Of Denham, close to Heathrow. We normally call in for a meal & sometimes also a stopover the night before flying out of Heathrow. Always good company and a great meal that just got better ... the food was fabulous. Highly recommend.

The menu was changing the next day so not everything was available as advertised but the waitress apologised. The food was excellent - well cooked & nicely presented. A lovely place proud of its history and nice to relax in

Weve visited the Falcon many times. It's always welcoming, the food is fresh & has a great choice of menu. The staff are great & give you a warm welcome when you arrive. Definitely worth a visit, looking forward to going back again soon!

Denham is very local to us and we had always been a fan of the falcon but standard s had slipped. I was receiving facebook messages saying there was a new chef so we decided to give it a go. They definitely have a new approach to their food with the amuse bouche to start and the new fancy menu that includes the pub favourites like burger and fish and chips and then soft shell crab and lobster cannelloni. It was all very tasty and well presented . service was prompt and friendly . shame it was so quiet there as its really changed and is a great place to go. Would give the other places in denham a run for their money given a chance !

Small but quaint ENGLISH pub. Like having a pint at home in your living room! Lovely atmosphere. Sit and have a drink by the fire, maybe a meal, watch the TV or just chat. We just went in for a drink (as we had done a couple of times before) but ended up eating as the food looked so good, and we were NOT disappointed!

After a lovely walk in Denham country park we ventured into Denham Village for a spot of lunch. Whilst standing outside The swan & greenman trying to decide what we were actually looking for food wise a couple walking their dog told us to carry on walking round the corner and try out the Falcon. To be honest we have never ventured round the corner and didn't know the Falcon even existed!A quaint little pub over looking the village green.We were greated with a friendly warm welcome by staff and the customers at the bar! The menu had plenty of choice from mains, sandwiches and mini bites and specials, something for everyone, even gluten free options! The garlic mushrooms on toast with a poached egg on top were to die for and my steak was heaven. The service was great and the atmosphere was extremely friendly. They had three ales and I choose the Timothy Taylor, great pint! The landlady told us they also do bed & breakfast and that they open from early morning for tea/coffee, we will definitely make this our stopping point in future. We thank the dog walkers for their recommendation and the Falcon for a lovely experience.

Throughly enjoyed our visit to The Falcon after recommended by a couple who lived in the village for most of their lives. Situated in a beautiful English village and cant admire enough the picturesque Autumn experience I had. The food was superb and the staff were very friendly. We will return again soon x

On the small green on Denham village. Real beer, quaint old pub, beer garden. Parking is tight, on street, no car park. Food is very good, but a tad expensive for a pub. Motorbike friendly.

They have a new chef, food was amazing and couldnt fault it on price or ingredients. Hubby is a trained chef and loved every mouthful.

Called in en route home from Kew, lovely sunny evening, so we sat in the courtyard garden. Staff were so lovely and helpful, right amount of interaction. Very welcoming, nothing too much trouble even though meant going back and forwards for sauces etc.We only had sandwiches (which came with some of the best chips either of us have eaten! ) but my friend needed gluten free. No problem, she was offered two gluten free rolls which were really good. My toasted cheese was just what I needed.Menu was varied but good real pub food, we wished we were hungrier! Traditional, unspoilt pub, good choice of drinks including draught beers. One to remember when coming back via M40 as worth the detour.

What a shame nice beer and not too much modern fixtures,but spoilt by rude landlord,even the staff seemed scared and almost apologetic for him.Message for the landlord you are in the wrong business, go do something else!

Met with friends for a convenient Sunday lunch. Nice pub in lovely village....got to put on a lovely Sunday roast......er.....no.Pint of pretty well-kept Landlord was the saving grace, but only roast on the menu was pork belly......didn't mind as it's a favourite, however, not what I was served. Two precut slices of some sort of catering pack pork, served with mange-tout, mushrooms(!) and three of those frozen croquettes that I last saw in a school canteen twenty plus years ago. Fish and chips for the kids and wives seemed ok (thus the three stars).....but average at best. No kids menu either and we were the only people eating at 1:30pm on a Sunday......which I think probably says it all. Just not what I was expecting.

Then try places like these. Way more character than a hotel chain and good value. Food alright too. Bathroom could do with a bit of a refresh and slightly more choice of real ale wouldn't go amiss, but I'm being picky.Would definitely come back!

Most obnoxious rude Landlord. Such a shame Used to use it regularly in the past Bar staff are fine.Would never venture back there . Would recommend all of the other pubs in the village except the Falcon.

I went to this restaurant with several business colleagues and found it a very charming village pub, and the staff were very friendly and engaged in some light-hearted banter. The food was very tasty (although some would say the portions aren't very large, but it suited my needs as I prefer well cooked flavoursome food to traditional belly buster pub grub) and the surroundings very cosy.

Just what you would hope for in a pub lunch. A varied but not over large menu offering standard pub fare done well. The dining area is cosy, comfortable and stylishly decorated. The service is friendly.

Definately the best pub in Denham Village. Great, well kept, beer and a warm welcome and homely atmosphere.

After suffering a very much below standard meal at the Green man whilst on business I decided to give The Falcon a try. How thankful I am! What a contrast to the unfriendly Green Man. The whole dining experience was excellent, from a welcoming and informative waitress to a pleasant and convivial Landlord, and even off duty staff eating here, I and my colleague could not have been made more welcome or valued. Ah the food ? Yes the Sea Bass was good, very good and puddings superb, so good I had to order another ! I will certainly return here on my next visit, I thoroughly recommend The Falcon.

We called in at this beautiful, elegant place after booking at the awful Denham Grove down the road. The welcome was pleasant, prices reasonable, decor lovely . Sadly wasn't staying but will in future.

By chance came upon The Falcon Pub Sunday when coming the other way into Denham on the Village Rd, very good choice too,friendly service good food reasonably priced

Stopped for lunch prior to walk around beautiful English village. "Greeted" by landlady whose attitude seemed abrupt, however, we quickly realised that was her humour! With the cider "empty" and the chosen ale "off" we were offered what was available and great taste too. Choose the fish and chips with mushy peas - excellent. Our lady showed us through to the rear garden, passed a clean and empty lounge area. Would return as attractive property, good food and well priced. Much more relaxing and uncrowded than The Green Man and The Swan which are nearby and certainly cheaper. Will definitely return and thanks to both Landlady and Chef.

The pub has just undergone a refreshing of the interior. It looks lovely. This is a small, friendly place with indoor as well as outdoor space for dining or just drinking. Located adjacent to the Denham Village Green, the view is lovely as well.

The traditional character remains at The Falcon and the food is, as ever, excellent both in quality and price. Compare this to The Green Man - long wait for (still) less than perfect delivery and The Swan (crickey they're expensive) - which is primarily a gastropub and The Falcon becomes a default choice. Add in the live music, falconry displays, Morris Men and the general ambiance that they've deliver so effortlessly and you'd be daft to anywhere else. The waiting time for food is conveniently short, the beer excellent, and the wine palatable (though it's a limited cellar by comparison to The Swan). , though we could afford the Swan or Da Remo's if we wanted the additional flair. If you like curries but don't mind waiting for more complex dishes then The Fat Cow on the edge of the village provides an antidote to village cuisine. Having tried them all, as locals (10 minute walk there - can be considerably longer walking back), this is the pub we go to for 90% of our meals out, and drop into for a chat with friends. You are assured of warm welcome and pleasant memories. Check their website for special events and their B&B facility.

Stayed 2 nights. Rooms clean, good sized and quiet. Beats a big hotel any time in my book. Can't fault the staff. Maybe some people attract rudeness from staff? Food and drink priced as expected for this part of UK.

We recently visited the Falcon which is an cute country pub having previously dined there in December 2012 and had really good food and service. Alas, that experience was not to be repeated. We were greeted kindly - but unfortunately there were no arrangements for children (no children's menu or high chairs - which was a shame, since we had 3 of them with us!). We basically wanted fish and chips, which was on a special early dining deal of £6. The wait for the food was about 30 mins, and I wasn't aware of any other diners putting in orders. When the meals arrived, they were really small and lacking the peas advertised on the main menu. When I queried this, I was told that the meals were small and lacking peas because they were part of the early evening 'deal'. WHAT DEAL??? I wanted to explain to the management (but actually couldn't be bothered, since I had come out for a nice meal, not a contretemps), that a 'deal' is when you are offering the usual item for a reduced rate, or similar, not when you are offering half the food for just over half the money. I'd rather have paid the full price and had an edible, reasonably sized portion….. Anyway, back to the food… where the fish, which was allegedly hand cooked in beer batter, was leaving a yellowy tinge on the plate. The batter was really unpalatable and vaguely spicy. The plate had bizarrely been sprinkled with something. Paprika? We nibbled instead at the dry fish inside the weird batter. The chips tasted as though they had been cooked in fishy oil which urgently needed changing. Apart from the lack of a 'deal' the most laughable part of the evening came when I was asked by a member of staff if everything had been OK. So I said, "no - the batter was really quite unpleasant and we couldn't eat it". To which the response was, 'that's £22.45, please". Now, that, my friends, is customer service. Well, at least I hadn't wasted a fortune in this joint, back to which I will not be rushing. There's plenty more fish in the sea!

I met with a customer before going to look at a project we are working on in the area, the customer had ordered a meal and a drink before I met him and he was consuming this, I sat down at the table with him but did not order anything to drink, after five minutes the owner came over to our table and asked what I would like to drink, I said that I would not have anything and thanked him for asking, at that point he (the owner) blasted out to me that it was not an office in a very rude manner, taking into account that my customer had already spent around £12 on his meal and drink I felt that this was totally out of order seeing that the place only had two other people in it.

The Falcon used to be one of our favourite eating places, somewhere that we recommended to others and used to host business guests. However, for a variety of reasons, we hadn’t dined there for some time and when we returned recently, we were extremely disappointed.Upon arrival, the greeting from the owner was somewhat curt and immediately made us feel rather less than welcome. As we were passed the menus, we were informed that ‘the ham egg and chips - the eggs haven’t been delivered yet’, no ‘sorry’. Then, when we enquired about the specials board referred to on the menu, we were told ‘there aren’t any today’ again no apology. Forget ‘Mein Host’, to us this seemed more a case of ‘Mein Hostile’Now let’s get one thing clear from the outset. The Falcon may be a pub but the prices charged for its food are as high as very many restaurants. The starters were very small, particularly given the prices, and not very well presented, whilst the soup was served lukewarm.We then had to endure a 40 minute wait between our starter and main courses being served. Several times we were promised ‘your main courses won’t be long’. When ‘won’t be long’ became very long, this was followed by several apologies for the delay from the waitress.When the meals eventually arrived, we were told that the delay was due to the fact that the stuffed chicken breast had to be cooked from scratch. However, at that point, just three out of four meals were brought to the table and we all had to wait another 5 minutes for the sea bass to appear! The burger was OK (difficult for anyone to get that wrong), although it was served in what resembled a cheap supermarket burger bun. The chicken was meant to have been stuffed with cheese and chorizo but the latter was noticeable by its scarcity. The chicken itself was anaemic with no sign of browning, despite the time taken to cook it. The accompaniments were sautéed potatoes (not properly prepared) and a small portion of what appeared to be frozen sweet corn and chopped peppers spread thinly around the plate. The sea bass was a small piece that had broken into two in the process of being completely overcooked. It was served with boiled potatoes and overcooked carrots and parsnips.Meanwhile the table next to us were still waiting for their meals - ordered not long after us. We had finished our meals by the time theirs arrived (again two diners had to wait some time for their companions to receive theirs) and we were staggered to see that they had been waiting that long for fish and chips and a chicken with noodles dish. The lady who had ordered the noodles requested some soy sauce (a fairly typical condiment for noodles) but was told that there wasn’t any!Had the pub/restaurant been busy, the delays might have been more understandable, though still not excusable. However, on the day in question, it was a relatively quiet weekday lunch with only two or three tables occupiedInterestingly enough, both our table and the one next to us had guests with recent experience of dining in the US and both could be heard commenting on the very stark difference in service standards.Rather than repeatedly promising that ‘your food won’t be long’, and then, when that promise was clearly wearing thin, starting to apologise repeatedly for the delay, an offer of a reduction in the bill or a complimentary drink might have been more fitting and helped compensate for the lengthy waits.Some time after our table was cleared, we were finally asked whether we would like a desert. The menu (singular) was delivered with several of the items crossed through. Having again waited some time, in vain, for someone to come and ask for our order, we decided to cut our losses and go to the bar to pay our bill. And that was where insult was added to injury. No enquiry as to whether we were happy, no apology for the lengthy waits, just a request for the best part of £90. That for starter and main (including ‘low’ cost items such as soup of the day and burger and chips) for four people, a pint, a small glass of wine and a couple of soft drinks.Maybe we should have said something. However, it was a special occasion for us, as our daughter had just flown home from university in the states and we didn’t want to spoil it. Furthermore, if the owner and staff can’t spot when their service offering is so dreadfully poor, then perhaps they shouldn’t be in the hospitality business.

Very Friendly and helpful staff with a great atmosphere within. Large bike friendly part-covered beer garden (important in variable weather). Food was good, solid but not magic, quality ingredients but uninspired classic menu, portions medium sized. Good selection of beers and three ask ales. Sheppy cider and local ales a must after a long cycle!

Rooms to small by far over priced food ie £10 for ham egg and chip wouldn't fill a cat as for the beer 2 paints cost the best part off £10 won't go land lord rude but the lady be hind the bar was very nice