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3.9

Based on 374 opinions finded in 2 websites

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Nº 173 in 281 in South Bucks

Nº 37 of 62 British in South Bucks

CUSTOMERS TALK ABOUT DISHES WITH..chocolatefisholdsteakbeautifulsoupcheesechickensalmonpuddingcodcookedlobstersaladmeat

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We went to this restaurant for lunch with some friends. The place is beautiful, with a pleasant atmosphere and excellent service. However, the price-quality ratio of the food is not balanced. The dishes are good, but nothing outstanding, especially considering the high prices. You're paying more for the ambiance than for the quality of the food.

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Mónica Sánchez . 2024-10-12

MORE AT Google

High class restaurant, shame the food was standard fare and very overpriced. Staff very good. No toilets for disabled.

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Anne G . 2024-10-06

MORE AT TripAdvisor

‘From the moment we stepped into the Astor Grill we were made to feel very welcome and nothing was too much trouble. The food was outstanding and we were able to enjoy it without feeling rushed. Even reading part of the history of the Astor’s in the Cliveden book on display during our meal. The whole experience culminated in the presentation of a birthday card and tasty treat to my sister who was celebrating her 75th birthday. As we left large umbrellas were provided to keep us dry on return to our car. A special thank you to the excellent staff.

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Jill B . 2024-09-26

MORE AT TripAdvisor

The Astor Grill at Cliveden was the perfect place to celebrate Mums 90th birthday. The food was great, the service was excellent and the setting was superb. 3 generations enjoyed the occasion. Thank you all

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Pauline D . 2024-09-19

MORE AT TripAdvisor

Absolutely terrible. We dressed up for nothing. The food was so bad and the place had cobwebs and dust everywhere. We paid our bill and went home hungry.

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Brit456sdh . 2024-09-15

MORE AT TripAdvisor

My friend and I went for lunch. Both our meals were from the small plate menu and my mushrooms on toast was incredible, I won’t hesitate to have it again. Service was impeccable and the staff very friendly. As we were leaving the rain poured down so we stayed a little longer and had a lovey conversation with Davey. We will definitely return.

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caroline931 . 2024-09-10

MORE AT TripAdvisor

Great little restaurant. Loved all the touches that remind you that this used to be the stables for this great house. Food came out quickly. Service was relaxed but attentive. We got got bites and drinks and it was perfect.

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Tina Houseworth . 2024-09-08

MORE AT Google

We had exceptional service at the Astor Bar and Grill and were incredibly well catered for in spite of the fact that one of our party (of 9 people) had a peanut allergy, two others were lactose free, and we had two very small children with us. The Restaurant Manager Francisco was incredibly friendly and attentive and treated us all so well! The food was equally excellent - the steak, chateaubriand, miso cod, satay burger and cauliflower cheese bites were firm favourites and the quality of the children's meals were also excellent. We had the pleasure of dining here four times during the course of our stay at Cliveden and got to know the team at the restaurant really well. Yana was a delight to talk to and was very kind to both my son and daughter. Marc, Harvey and Davey were also wonderfully friendly and delivered impeccable service. The team at the Astor Grill turned an amazing break into an unforgettable one! We will definitely be back for another holiday at Clievden, and look forward to seeing all the team at the Astor Grill again.

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Sarah K . 2024-08-27

MORE AT TripAdvisor

Absolutely amazing experience! The food is delicious, with a varied menu that kept me struggling to pick even after 4(!) meals here. The team are exceptional though - so warm, welcoming, attentive, passionate and good humoured. In particular, their interaction with our children (particularly Sasha) made our trip, and resulted in us visiting so many times over such a short period. I’d like to wholeheartedly thank the entire team - particularly Francisco, Yana, Mark, Davey and Harvey. You gave us a very special few days, that will never be forgotten! We’re a 3 hour drive away, but due to the fantastic experience at the Astor Grill, we’re already planning a return!!

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Alexis K . 2024-08-26

MORE AT TripAdvisor

Absolutely amazing experience! The food is delicious, with a varied menu that kept me struggling to pick even after 4(!) meals here. The team are exceptional though - so warm, welcoming, attentive, passionate and good humoured. In particular, their interaction with our children (particularly Sasha) made our trip, and resulted in us visiting so many times over such a short period. I’d like to wholeheartedly thank the entire team - particularly Francisco, Yana, Mark, Davey and Harvey. You gave us a very special few days, that will never be forgotten! We’re a 3 hour drive away, but due to the fantastic experience at the Astor Grill, we’re already planning a return!!

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Alexis Kingsbury . 2024-08-26

MORE AT Google

Amongst more than 500 hotels around the globe, and more than 2000 restaurants that I have dined into, this restaurant was by far the worst dining experience I have had A gentleman with a tie (didn’t even ask for his name), that has been serving us (a group of 7 guests), with complete unprofessional and rude behavior During the middle of having our meals have asked him for fries (just fries), his answer approx. was: You must wait, cause their are other orders need to be served and when done, we can bring you the fries 😃😃 For 55 minutes waiting and then served the fires….. cold!! No apologies….no sorry….no humbleness…zero humility Needless to mention, rest of the guests food was just moderate I regret, I lost my time doing it!

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Loay El-Raghy . 2024-08-19

MORE AT Google

Whilst the terrace at The Astor Grill, Cliveden, is a nice environment to enjoy dinner on a Summer evening, disappointingly the food was not so good. The salmon carpaccio starter that I had, although relatively tasty, was lost in the serving dish and couldn’t have been much smaller. As for the fish and chips that I had for my main course, the fish itself was a rather odd, rectangular shape, again a very small portion, and whilst the chips were good, the mushy peas were dry and lacked flavour. My two American guests had the soup and mezze respectively as starters and both had the pasta main. Again, they were not particularly impressed. Overall the food really was disappointing, particularly given the reputation that Cliveden has as a hotel and spa. Service was friendly however but at the end of day the mediocre meal was a disappointment.

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RSSUK . 2024-08-07

MORE AT TripAdvisor

We had lunch on the terrace at The Astor Grill for my father's 87th birthday and we all had a wonderful time, the atmosphere was relaxed and we were made to feel very welcome by all the staff. The terrace had sufficient shade for a warm day. The food was delicious and beautifully presented. Would recommend!

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Michelle G . 2024-08-06

MORE AT TripAdvisor

Food and ambiance was Incredible and Mark and Olanna made the evening incredibly special for our family.

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Colby Hanks Baer . 2024-08-05

MORE AT Google

I drove all the way from north London for lunch , we had a nice walk and then went for lunch. The food was good , the champagne was cold and bubbly. The staff very courteous and friendly. The problem was that I was told to get inside the hotel you have to pay 10 pounds ! This is unheard of anywhere in the world. I stayed in luxury hotels in Europe and usa and never heard that

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Rita Gadelrab . 2024-07-26

MORE AT Google

As it was my husband's birthday, prior to lunch in the Astor Grill, we sat in the Cliveden Hotel lounge overlooking the parterre with a glass of champagne. Not only was the sun shining, but it was warm enough to sit outside in the courtyard of the Astor Grill. The food was up to its usual standard and beautifully presented. The staff were attentive and we weren't made to feel rushed. The meal ended with a surprise birthday dessert for my husbandwhich, again, was beautifully presented. I couldn't have wished for a more enjoyable and relaxing lunch.

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Doreen W . 2024-07-26

MORE AT TripAdvisor

Waited 25 minutes, no service so we left.

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Alvin Navarro . 2024-07-19

MORE AT Google

Great food with excellent service and atmosphere, nicely tucked away in Cliveden House this small restaurant boasts a great menu selection perfect for a cozy night out. The mood was really charming and we loved the intimate setting.

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Jean-Marc Abi Rizk . 2024-06-13

MORE AT Google

Beautiful setting, great food and service and dog friendly 👍🏻

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Jo Wilson . 2024-05-20

MORE AT Google

Booked on the fork app but got there and were not acknowledged promptly . Had to wait a while , underwhelmed by the food apart from a portion of truffle fries and Arancini. 2 glasses of champagne @ 48 …. Ouch plonk Will not be returning, afternoon tea at the main restaurant is much better 😋

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Suzette Dias . 2024-05-04

MORE AT Google

We went to The Astor Grill to celebrate our daughter’s birthday. The venue is great but the food was not. One starter of calamari was cold. The burgers were overcooked and tasteless. Two of our party ordered Sticky Toffee pudding and that was cold. The waiter by accident spilled a cranberry juice cocktail over one of guest's white top. No effort was made by the team to make our daughter’s birthday special. All in all a huge disappointment for what was an expensive meal. I don’t recommend going there.

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Vanessa C . 2024-04-25

MORE AT TripAdvisor

Very average! Went for my birthday - the pluses were the staff and the Beef Wellington The rest of the food / drink very overpriced! I had fish and chips - 31 pounds - the fish was about the size of the scallop with more batter that was so. Crispy it went flying when cutting into it! Staff did apologise and did credit one of the fish and chips but really poor Estella 9 pounds for a bottle!! Wouldn’t recommend other than we had just had a spa day at Cliveden which was brilliant

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Mark P . 2024-02-29

MORE AT TripAdvisor

Incredible place. We love walking our dog at Cliveden and this restaurant is super dog friendly so perfect for a post walk lunch. The food is always excellent (fish and chips is wow!) and even the dog gets her own menu and place with a blanket at the table. The service is excellent and the food keeps us coming back. Well done Astor Grill! Shout out to Davey the Waiter, thoughtful and attentive, thank you 🙏

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Gemma Tate . 2024-02-26

MORE AT Google

We parked right outside Cliveden so it was a short walk to The Astor Grill we were greeted and escorted to the champagne reception room with canapés and then to our table Christmas dinner was superb especially the roast potatoes beautiful turkey with stuffing and apricot accompanied by carrots and a loverly Yorkshire. We had a great band which I loved that really made a difference. The french guy was fantastic very attentive excellent service and the guy with the hair bun. The mince pies were the best I've ever eaten and just the right size. The crackers were great! Would definitely come back at Christmas. All the staff were brilliant. Would definitely recommend you try this at least once.

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teresat753 . 2023-12-26

MORE AT TripAdvisor

Very disappointing. The staff were far too casual. The food is average…. £97 for basically a chicken Kiev on a waffle and 2 glasses of wine. You get blown away by the surroundings of the main house but I wouldn’t rush back for the food or the service….. all just average.

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Rachel Wakefield . 2023-12-24

MORE AT Google

Naresh, Luca and the team always make us feel so at home. With the exception of one minor issue (that was quickly rectified), our Christmas Eve lunch was perfect. Thank you.

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Richard Hancock . 2023-12-24

MORE AT Google

Fantastic Birthday treat! Staff were excellent, friendly and welcoming. Relatively simple menu but great food. Be prepared to pay for the experience. Drinks somewhat overpriced!!

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Cosmopolitan647042 . 2023-11-27

MORE AT TripAdvisor

Very disappointing and terrible value While the staff were friendly and helpful and the venue wasn’t too bad though not warranting the prices charged here. The fish and chips at £ 26 per portion were so greasy that the paper they were served on pretty much disintegrated from the excess fat. After fighting through the thick batter there was a tiny sliver of fish in the middle. We have had much better from local high street take always at a fraction of the price. The chateaubriand was reasonably pleasant, which was reassuring since it cost £85 for 2, though really, for the money, this was nothing special. The dessert was a farce. I was really looking forward to a caramelised banana, as described in the banana split but instead got a plain banana that had been but in half and scorched on the flat side. No sign of any caramelisation at all, just burnt. The ice cream was cheap shop bought vegan version and very lack lustre with some cheap glacé cherries on top. It couldn’t have been much worse. Shame that the food was such a let down here and we were very disappointed considering the high prices. We were even overcharged for an already overpriced cocktail, £28 instead of £24. I would highly recommend going elsewhere and avoiding here.

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Mike Mikes . 2023-11-01

MORE AT Google

Great meal after a long dog walk around Cliveden House. The food is always very good and reasonably priced and dogs are welcome

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karen Ramos . 2023-10-27

MORE AT Google

We had a wonderful lunch with our good friends who were visiting from Australia. The menu was varied, the food delicious and the service exemplary. We were even treated to a delicious shared desert with was complimentary and was accompanied by a hand written card from the staff, thanking us and wishing us well. It’s those little extra things that mean so much and make us want to return. Thank you, Mike and Rachel

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Rachel S . 2023-10-15

MORE AT TripAdvisor

We had a astor burger and spaghetti tomato sauce. My burger had a bad taste and gave me trouble later. The spaghetti was al-dente but tomato sauce tasted like supermarket. The plaiting and bill was as expected. The people working there was very friendly.

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Rene Hegge . 2023-08-31

MORE AT Google

The Astir Grill restaurant was very poor the food was very expensive and bland pasta had no taste at all the burger was hard there was a fight in the kitchen with very bad language used. Offered 25% discount.

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kmastersjune . 2023-08-20

MORE AT TripAdvisor

We enjoyed a lovely family dinner at the Astor Grill. The food was excellent and the staff could not have been more helpful and friendly. I would thoroughly recommend Cliveden to anyone who has yet to visit.

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Giles S . 2023-08-18

MORE AT TripAdvisor

Our food was served cold and raw, chips were microwaved and soggy. This is supposed to be fine dining and the complete lack of silver service was embarrassing!!! Not worth the high price tag!! Steer clear!!!

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Gary M . 2023-08-08

MORE AT TripAdvisor

The food was served rare, cold inside and red in the middle of the fish we were served. They did replace the food but insisted there was nothing wrong with the fish, really. Also, this is supposed to be fine dining and the waiting staff had no skills and were not taught the etiquette of table service and how to hold more than 1 plate at a time!!! Very disappointing service!!!

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Gary Marshall . 2023-08-06

MORE AT Google

Amazing location, great food and great service. It was our daughter's third birthday and Luca and the other staff were great...they even wrote happy third birthday on a plate for her. The Beef Wellington was amazing and better than at the Savoy Grill in my experience... Overall they made it a lovely meal for a special occasion and I would highly recommend it.

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roried2021 . 2023-07-19

MORE AT TripAdvisor

We had a wonderful meal to celebrate a special occasion. The ambience and service were both excellent and the beef wellington, in particular, was exceptional (absolutely delicious) although we all enjoyed our various main courses and desserts. Our shared plate flatbread starters were nothing special and we would not really recommend them. We did think that the wine and beer was much too expensive and also the choice was much too limited and this is the reason for not giving five stars. The cheapest wine was £50.00 (and unfortunately not to our taste so we paid more - nearly £70.00 a bottle) and the bottles of beer were from £9.00 to £12.00. For this reason only, we probably won't come back, as we do enjoy a glass or two of wine with our meal (especially food of this standard) and we felt that the wine prices were just unacceptable, particularly based on the quality of the wine but also in comparison to the food prices.

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Sightseer42997400464 . 2023-07-17

MORE AT TripAdvisor

I like the atmosphere so much, friendly staff

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NEXXT. SA . 2023-07-11

MORE AT Google

Food is average but overpriced for what you get. Service is so so slow. 50 mins from order to service. Not one to repeat for us.

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PG . 2023-06-30

MORE AT Google

Went to the Astor Grill for lunch. We had a fantastic time ….. staff were attentive but not intrusive. Food was excellent and it was lovely to be surprised with a ‘birthday plate’ Cant wait for another opportunity to visit.

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Quest34835832026 . 2023-06-28

MORE AT TripAdvisor

This is supposed to be a top-notch eatery, at least to judge by the prices. My wife ordered two starters, soup and carpaccio, and I the chicken and bacon waffles main dish. My wife's starters arrived together and she'd long finished them when I lost patience and went in search of my meal. It had clearly been left to languish under hot lamps, and it arrived charred and dried out. The waffles tasted like dead tree bark, and the meats were little better. Any server with an ounce of sense would have served the soup to my wife as a "starter", then the carpaccio and waffles as our respective "mains". Although my wife's starters were tasty, in no way was our experience worth £70. Lazy, autopilot service, and a big disappointment overall.

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Phil McNicol . 2023-06-20

MORE AT Google

Fantastic Sunday lunch at the Astor Grill. A great menu with lots of options and the staff really attentive. The restaurant is very pretty, lovely place to enjoy the sunshine, we will definitely be back.

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SamanthaWindsor . 2023-06-12

MORE AT TripAdvisor

Absolutely wonderful lunch at this stunning venue. Steak was some of the best we have ever had. Perfect service. Well done to everyone, we will be back.

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Roland h . 2023-06-11

MORE AT TripAdvisor

We went to the Astor Grill to celebrate my partner's birthday. The food was excellent and beautifully presented - we couldn't have wished for better. The staff were pleasant and attentive without being intrusive. The ambience was relaxed and unhurried even though it was very busy. The little birthday gift and card at the end of the meal together with walk in the beautifully kept gardens, made the experience perfect.

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Escape22898190627 . 2023-06-05

MORE AT TripAdvisor

We booked our 19th anniversary dinner in the Astro grill having been to Cliveden for our 10th anniversary in the main house. Was a really positive guest experience with super attentive waiting staff providing us with an excellent special occasion dining event. The anniversary card and chocolate desert from the team was a lovely and delightful surprise that helped to deliver the enhanced dining experience that you would expect at Cliveden. The intimacy of the Astro grill "inside" is well worth choosing and we'll be back again next year for our 20th anniversary. Really great service is difficult to find in the UK compared to other places around the world at times but the team at the Astor grill were a credit to the house and estate. Top tip - the Glass Slipper cocktails were awesome!

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glyn m . 2023-05-07

MORE AT TripAdvisor

Food was amazing and ambience was lovely. Service very friendly but a bit slow and had to look around of r extra drinks!

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Robert Els . 2023-05-07

MORE AT Google

A nice casual restaurant that complements the main dining room of the hotel. They serve relaxed dishes like a burger. The food is good but not as you would expect from the main dining room. It's located in a nicely decorated stables. They also have seating outside. Overall, 4 stars is appropriate and with some extra touches to the meals, it can be an excellent place to eat.

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nuric . 2023-05-05

MORE AT Google

Great food and the service was very good.

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Liam Homer . 2023-04-26

MORE AT Google

We were very disappointed with our whole experience at Astor grill. We booked our table in advance for Easter, and was not told about the Easter set menu. We were looking forward to eat off the a la carte menu, and it was disappointing to be offered such a poor set menu for £90. The quality of the food wasn’t reflected in the price. One of our guest was vegetarian, and was served roasted cauliflower for his main course. That is not acceptable for a £90 course set menu. I also ordered a soup for starters but again it wasn’t reflected in the price. The desserts served were tiny portions. The reason we chose to eat at the Astor grill was to have a more relaxed meal, however had we known that there was an Easter menu for £90 we would have chosen to eat at the main restaurant which had a much better menu for £100, that was more reflective of the price. We go to cliveden house every Easter and have was disappointed with the quality this time. The staff were relatively polite but were not fully accommodating. We even asked to eat the food from the main restaurant, but we’re told no. This is not something we expected from a hotel of this standard.

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Anthony VIjaykumar . 2023-04-10

MORE AT Google

Steep prices. £50 per head. No alcohol. No desert. Food ok.

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Alex M . 2023-04-09

MORE AT Google

Great location and lovely food. Service is brilliant!

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Amandeep Sibia . 2023-03-29

MORE AT Google

Food was delicious. The staff were attentive and really helpful, even the guy who was clearly off duty but happily took us to the restaurant we were looking for. They made my birthday extra special, see photo. And now the waiter knows that treacle tart is "the Harry Potter special" 😉

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Lea Nebbett . 2023-03-10

MORE AT Google

Had always thought a Niçoise salad included tuna or at least anchovies. To charge £15 for a Niçoise salad and then an extra £11 for tuna is frankly overpriced and a little cheeky. The bill for two salads, a juice, a small and not well baked dessert (@£12) and three coffees at just under £100 is poor value and prices have gone up considerably over inflation since we last visited in 2022. A lovely venue but won’t be returning at these prices.

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Sheila Treadaway . 2023-03-02

MORE AT Google

This is lovely if a trifle on the pricey side. Also, the bench seats can be a bit tricky to slide onto, along and off. The horses that used to live here when the Grill was the stables must have been very spoiled.

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Amelie Smith . 2023-02-16

MORE AT Google

Very enjoyable meal. Warm and comfortable atmosphere. Very welcoming to both us and are dog.

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Adds Wood . 2023-01-13

MORE AT Google

Our first visit (Sept 28th)… apologies for the tardiness of my review! What to say other than ‘wow!’ and “thank you”… when you learned it was our anniversary all of the staff were kind enough to write and present us with a beautiful card with such kind words… this topped off what was a really lovely evening with super food and excellent (red) wine and champagne! The setting is lovely and actually quite romantic (considering it’s actually converted from an old stables… not somewhere that one might immediately call ‘romantic’… but it was). We were celebrating 36 years of ‘togetherness’ and even now I simply cannot think of somewhere we would rather have been that evening/night. Cliveden is simply marvellous - a beautiful setting where ladies & gentlemen (or two gentlemen in our case) were treated like we were two gentlemen. First class food, served at a suitable pace, and accompanied by great wine choices and really pleasant conversations with the team members as well. We’ve had a hectic couple of months but we definitely will be back soon (early in the new year)… and just writing that energises me to get a table booked soon! Thank you again for the wonderful evening! Warmest wishes, A&S

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Anthony Howlett . 2022-12-19

MORE AT Google

Overpriced and under served. One to be avoided. It may be associated with the hotel but felt like a national trust cafeteria charging 5 x the price. Better avoided

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Derek Morrison . 2022-11-26

MORE AT Google

Very Average, very overpriced. Ordered the Meze, approx £26. They actually served jarred peppers with cheese in as part of the meze similar to the ones you can buy from Tesco. I only wish I had taken a photo as it beggars belief. Steak was again over priced and served on top of a grease proof piece of paper and the Bernaise sauce lacked flavour, it was missing vinegar and tarragon, may as well call it egg sauce. Such a shame as the setting is amazing but would have been better to have eaten elsewhere and just enjoy the views from the bar. On the plus side the staff were excellent and very accommodating.

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Tom c . 2022-11-18

MORE AT Google

The only fancy restaurant the concierge recommended. Go somewhere else if you can. No bad not good expensive and under staff.

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Mikael k. . 2022-08-29

MORE AT Google

Generous rating because the food was good. Friendly service but patchy with long waits. Some elements a little basic and the overall quite expensive. Nonetheless, if you have plenty of time a decent place to relax, enjoy gentle music and fabulous walks around it’s recommended.

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S D . 2022-08-26

MORE AT Google

Staff are very attentive and are always smiling. The setting is nice. However the food is below average and poor value for money. Please read these negative reviews and amend your cooking to align with your high prices. £20-£30 per dish means serving plates of food that are above average.

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RogerP . 2022-08-25

MORE AT Google

Great venue, especially at sunset/ golden hour. Staff were friendly and right level of polite and casual . However, I can't get over the price for bottle of Peroni; £10!! Also, advise agaisnt wearing stilettos,the heel will get trashed in the gravel!

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Kate Webb . 2022-08-25

MORE AT Google

Me and the wife loved it very nice service and food. Prices were palatable also

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mickser tyndall . 2022-05-24

MORE AT Google

Extremely overpriced. The salmon carpaccio was 3 teaspoons sized and bland. Asparagus slightly better but no taste of truffle. The cod and peanut sauce also super bland and barely any coriander in a coriander salad. The only thing that was ok was the burger and service. Shame as it’s a lovely place in such a grand establishment.

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Wen . 2022-05-14

MORE AT Google

A magical venue. Below average food. Bland starter salad. Found a long hair in the main course. Battered fish was like eating cotton wool. So disappointing.

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Teresa Doherty . 2021-12-04

MORE AT Google

Staff 5 star. Food seriously average.

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Cvf . 2021-08-20

MORE AT Google

Beautiful location. Very good service.

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Jane Moloney . 2021-07-18

MORE AT Google

What an lovely enjoyable day out for lunch . Staff were 5 star , really nice polite friendly and helpful and still smiled even though it was 31 degrees. Izzy was so nice and gave us great service , thank you. Your tacos shouldn't be on your main menu though , very tasty but small with nothing else. The chef and the staff made today. Will definitely be back

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Katie Elderfield . 2021-07-18

MORE AT Google

The setting of this place is beautiful but sadly very much let down by terrible food. Ordered satay chicken skewers sadly the chicken had the smallest amount of satay dripped over the 3 stick thin chicken pieces that you get for £15 I mean if this was excellent the price would be fine , the Asian slaw that came with it was bland the dressing tasted very weak , also had breads & hummus which was fine. It is what it is. Mains chipotle chicken taco 3 very small tacos with very little filling and very minimal flavour I mean for £22 it should be so much better! Also had a burger which was again nothing special. Have definitely had better for half the price beef was definitely over cooked which made the meat dry. The chips were the best thing out of the whole meal! Hats of to whoever is doing the chips light fluffy with a crunch, super! All in all should be so much better for the price, sadly we will not be returning. And did mention to the staff member when leaving it was nothing worth coming back to.

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Han6777 . 2021-05-15

MORE AT TripAdvisor

If OJ Simpson was a restaurant, he'd be the Astor Grill; terrible but somehow getting away with it

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Josh Laird . 2021-05-08

MORE AT Google

We came here for lunch in the week as we are local and NT members and we love the grounds.I was warned by a family member prior to our visit that service would be slow, but we weren’t in a rush, so weren’t too bothered that it took around 30 minutes for our starter of bread and olives to arrive. The focaccia was rock solid and obvious been baked at least a few days before - not in the morning, as it should have been. The hummus had a skin over it where it had obviously been put in a bowl and left out uncovered as it had a skin forming over it. We ordered satay chicken which came with an Asian salad. There were 3 satay sticks which were barely warm and had been fried and reheated that they were so hard my new filling nearly fell out. The salad was clearly and dressed made hours before and looked like it had been scraped out of the food waste bin. £15 for 3 skewers of chicken!!!! I wouldn’t mind if they had been freshly marinated and grilled to order, but these are frozen ones that have been bought from the Chinese supermarket! Disgraceful! I sent the food straight back and asked to bring out main course - the waitress was kind and I felt embarrassed for her having to be serving this kind of food. We had a burger and steak for main which were okay. £30 for a steak which had limp undressed rocket on the side.... We left £65 worse off after a steak and a burger and a bottle of fizzy water.I’m all for supporting restaurants in these tough times, but there is just no excuse for this kind of food to be served, especially not in somewhere like this. It is not hard or expensive to make fresh focaccia every morning and it’s not hard to marinate and grill some chicken and order some fresh salad leaves in. I would never eat here again or stay at the hotel for fear that this is what Cliveden see as acceptable standards.

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rljames . 2021-04-29

MORE AT TripAdvisor

Excellent meal at the Astor Grill. We had Starters Salmon carpaccio and Thai salad and they were both delicious. Mains were fantastic too: lamb grill, cod roast and the burger. The chips were amazing. Service is the best! Attentive, polite and professional. Felt safe due to continuous cleaning and all measures put in place. Lovely meal to start getting back to normal life. Thank you.

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Manal Spencer . 2021-04-14

MORE AT Google

We visited Cliveden for our wedding anniversary meal during August 2020- we booked lunch as the main restaurant had not yet re-opened. Some of the reviews on here had made me apprehensive about the experience but we needn't have worried- we had a lovely meal and were made to feel very welcome. The venue was felt very Covid-19 secure and the service was friendly and efficient. The menu was a little limited, owing to the coronavirus situation, but the dishes were excellent and the menu was the same as that shown on the website. After lunch we enjoyed a walk round the grounds and down to the river.I'm looking forward to visiting again when the restaurant is open again.

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springfield_ann . 2020-12-23

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Loved the fact that we sat in the booth which previously housed Astor family’s horses. There were many original features and the menu was great with healthy options as well.

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too84 . 2020-10-24

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Having ordered starters and mains, we were a little overwhelmed to have received all dishes at at same time so that there was little room to navigate around the table and eat in a relaxed manner. The Burrata dish was nice (but there’s not much cooking involved in plonking down an imported block of Burrata) and chopping up a few tomatoes on the plate.The hot wings were flavoured and cooked well. The burger was burnt on the outside and pink on the inside... pretty much lacked any flavour. The baked Cod was absolutely bland and didn’t particularly go well with the aubergine. I’ve never disliked Cod as much as I did this time. We cut this visit short (avoiding dessert) and got out of there as soon as possible. Whoever it is cooking, they are clearly in need of some culinary training.

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721markm . 2020-10-24

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Horrible piece of tuna, riddled with sinew. Not fit for a cat ! Mentioning it to the waiting staff was met with a shrug, no offer to take it off the bill

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Tim W . 2020-10-23

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Visited for a quick lunch whilst visiting the grounds. The restaurant sits just beneath the grand clock tower of the house in a beautifully converted stables, The renovation of the stables is respectfully done with lots of originally features, including the stalls which now house chesterfield style sofas. We were given the option to eat inside or outside, with it being a heat wave we chose to eat on the cobbled courtyard outside, the waiters on duty were friendly yet professional and the food on offer is simplistic but suits it’s setting, I was told though they are running a reduced menu as to normal.

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finefoodwinedine . 2020-08-25

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We went to Cliveden House for lunch and to walk through the flower gardens and then in the adjoining National Park.Lunch was the Astor Grill and was so disappointing I'm prompted to write a review.• The menu was very, very average. Unimaginative and boring; quite old fashioned. Look it up before you go if you plan to eat there. See if you can find an appealing appetiser/small plate. Mains were not much better. You expect a fabulous menu at this type of establishment.• The outdoor dining area is a great, square, concrete box. Austere, not luxury. No sense of a period setting. We moved inside it was so bad.• The straw for the poor camel: We ordered something for the dog to eat while we ate. We wanted a sausage, but not available. The server offered chicken with some rice. This was served cool and chopped up. Great. They charged me GBP22!! I still feel so taken advantage of, a day later. I'm really angry. Was it treated as a main meal? We didn't order a main meal. We didn't discuss a main meal. What a cheek. Give this place a big swerve.

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clareagogo . 2020-08-17

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Maybe I should have researched this a bit better to avoid the disappointment. However I had booked this as the final meal at the end of our short post lockdown break as a special treat. I had checked the menu online and seen some nice dishes and assumed that I was booking a Cliveden brand experience. We changed into smart clothes and I even bought a new top. I needn't have bothered! When we arrived outside the hotel we were directed to a converted building - presumably the old stables - to one side of the hotel. It felt like a National Trust cafe rather than a smart restaurant - the name Astor Grill is very misleading. The menu was not the same as the one online and was more a burger and chips based menu. Fine if that is what you are expecting but not somewhere I would choose for a special occasion. The food was okay but I would never come back here. We tried to switch to afternoon tea in the hotel but there were not any spaces - it was a shame that they could not have accommodated us to avoid the disappointment. Bit of a 'first world problem' I know but we were hoping to end our first short break in ages in style! By the way if you are visiting the hotel make sure you use the much smaller and hard to spot entrance rather than the main National Trust entrance.

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LAW64 . 2020-08-14

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Great place with decent kitchen that can accommodate vegans too. Will bw comming back.

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George Skylark . 2020-07-23

MORE AT Google

The Astor Grill was quite a disappointment for dinner at the Cliveden House. The food, a fly found in the salad, the cod was extremely salty (three of us ordered the cod). The service was very professional and staff were polite.

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sattyl2016 . 2020-07-22

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Service was excellent and we had steaks which were as good as we have ever had. Wasn’t too keen so the crab starter. Lovely glass of Malbec.

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paul k . 2020-03-06

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Ate late lunch yesterday , service very friendly , attentive and the staff new exactly hour long to leave between courses before serving next I shared a charcuterie platter which was beautifully served and tasted delicious My main course was lemon sole, also deliciousThe meal was substantial and well worth the priceWill return soonThank you

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nantigerri . 2020-02-29

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We thought we would go for my daughters birthday, I cannot fault the service however the food...was Very very average. £20for fish and chips of soggy batter and not freshly fried chips is a little steep. We enjoyed the Dining experience and had a nice evening.£200 for burgers and fish and chips, hmmmmmm

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HennaV61 . 2020-01-18

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Amazing service, friendly staff... Special food, highly recommended

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Iván Roli . 2020-01-17

MORE AT Google

Absolutely amazing service, the staff were so attentive and were readily able to help with everything we needed! To top that, the food was delicious and for the portion size and quality it’s great value! Would highly recommend!

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AshleyBradshaw . 2020-01-11

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The Astor Grill is a very cosy and casual place where you can come in wearing your boots and not be afraid to leave mud on the floor. Dogs are welcomed and kids as well as it has a nice family feel. The food is nothing special yet very delicious, it seems like they dont want to over do it so they kept it simple, delicious and properly done. The service is friendly yet not over the top.

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Ambuyimx . 2020-01-08

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Really love eating here every time I visit Cliveden. The service is less stuffy and the food is equally amazing but less over the top. Perfect for tasty, filling food with a bit of indulgence but more pocket friendly and casual. You don’t need to dress up to go here but booking a table ahead is advised during the busy times. Their steak and seafood dishes are particularly good and amazing bread, made on site. Good selection - though not extensive - of wines. Big booth seats, so you feel like your experience is a little more private!

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mikiferris . 2020-01-01

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We have dined at Cliveden several times over the years to celebrate special occasions. I emailed during the week prior to our visit asking if there was a dress code in the restaurant/ bar I received a reply but it did not mention that the hotel was actually going to be closed for a private function on the day of our visit. So when we arrived we couldn’t have pre dinner drinks and had to go to our table in the Astor Grill straight away.Starters were fine although you would expect an English charcuterie board to have British meats not European. Mains were good, deserts were great apart from the sticky date pudding which was cold and dry. A second one came and was crispy on the outside dry inside and both were far from sticky.But the best bit was our trip home when about 15 minutes after leaving we had to pull over on the motorway so I could be very sick. As I have an allergy to shell fish I would suggest that your storage is either not very good and the Lobster on the menu was in contact with other products or that it came into contact with my meal during cooking / serving. So all in all a very unpleasant end to what we were expecting to be a fantastic evening.I emailed Cliveden the following day to advise them of the previous nights events and felt totally fobbed off. When I replied to their response the email I received back came over as very condescending which has left us feeling very unwelcome and highly unlikely to return.

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andy s . 2019-12-12

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What a fabulous long, lazy lunch. Perfect food, Attentive service, how have I not found this place before. Great menu, nothing too much trouble. Will be back without a doubt.

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jackim . 2019-12-10

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Visited the Grill for lunch. Food was great and the staff were a friendly and helpful bunch. Highly recommend the butter pudding (can't recall the exact name), was amazing on a cold rainy day.

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deiadreno . 2019-12-05

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We went a few weeks ago and had a lovely meal to the point where we returned as a party of 6 to celebrate a birthday. Sadly on this occasion we left extremely underwhelmed to the point where I wouldn't return.We ordered a couple of sharing boards and then 6 rib eye steaks. The starters never arrived, the first thing we saw were the steaks.The steaks were over done, the triple cooked chips barely made it past the first cooking to the point where I sent mine back. Someone else did the same, the others just made do. By the time you've missed off starters and started sending all your meals back you might as well give up and go home. No one likes to complain particularly on a birthday celebration.They very generously didn't charge us for the starters we never received. The young lady serving us was friendly, everyone else seemed to view us as a bit of an inconvenience. The restaurant wasn't packed out and we had booked arriving on time.No one came to ask how the food was during the meal even when I had sent the first set of chips back. I rounded the bill down by a token £3.50 by way of protest (there's a 12.5% service charge automatically included) and even then no one from the senior service team came to offer an apology. As we left no one said goodbye.Our first visit with different front of house staff was superb. This one was very poor to the point where we won't be returning.

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Henry901 . 2019-12-01

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By far the only bad experience of the Hotel itself. We went to have lunch and asked for 2 Grilled lobsters with fries. Both of them half raw half cooked. Probably frozen and sadly it took almost one hour just to bring it. We asked for another one but the waiting AGAIN was just ridiculous, so we left. The manager thoughtfully tried to help us as he could but he cant cook, that's the kitchen job. 2stars for the restaurant, 5 stars for the front of the house Staff including the Host/manager

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Jonas Wolf . 2019-10-22

MORE AT Google

We have been here for lunch as the meal was partially included in the Spa Day. We had arancini, a sharing platter, sole and hake. As a dessert the sticky date pudding. Very professional staff, delicious food and a pleasant experience. By reading other reviews, it is true that the waiting time has room for improvements. However, we were not in a rush, so we did not mind too much.

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Vieri Nucci . 2019-10-22

MORE AT Google

Superb rib eye steak in a quirky setting.

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Henry901 . 2019-10-20

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I took a friend for a special lunch and was looking foward to dining at the Astor Grill.

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Songbird1954 . 2019-10-11

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Just got back from celebrating a double birthday for my mother and brother in law and have a mixed view of the nice meal we had. The location is, stunning! Absolutely stunning! We will be going back, just not to the Grill. The restaurant itself is absolutely lovely and the booths are so cosy and comfortable and actually quite private. The food menu was sadly quite limited for thrills. There was a selection, but nothing really exciting or what you have not seen before, none of us were impressed, which would be okay, but given the prices it really should have been a lot better. The plant pot starter was quite cute, but after that it was fairly basic. Then there was the service, which was friendly but slow and inefficient. Drinks took awhile to come and we had to repeatedly ask for a little mayonnaise! The desserts had great potential, sticky toffee, banoffee cheesecake, how could it go wrong? Sadly, very small portions, again for the price and nothing special flavour wise. Overall we had a lovely time and would perhaps go back for drinks. If they were a little bit more reasonable on price I would happily have given 4 stars, but for the price you were paying for the location, not the food.

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charlesgrey89 . 2019-10-06

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We have been there with our young kids and had a lovely time. The staff was helpful and nice with the kids. The atmosphere and interior design is pleasant. Food was good (had the lamb burger) and local lager was good. Wide selection of wines. The estates around is gorgeous. Only minor annoyance was that a staff jumped at us while parking outside asking to reverse the car because apparently the manager wants all the cars parked back to back. That was a bit weird, but for the rest the Astor Grill was great. We will definitely be back.

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seecar2015 . 2019-10-05

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We had a quiet meal at the Astor Grill, it was clean, warm and great food. All the staff were very helpful and friendly.

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Julian_246877 . 2019-09-27

MORE AT TripAdvisor

Wonderful and friendly service, you've got to try the lamb burger!

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Nathaniel Marshall . 2019-09-09

MORE AT Google

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