The Exchange in Test Valley

My niece celebrated her 40th birthday here on Sunday. Everything was first class, lovely staff and great venue. Live music added to such a special gathering.

Thank you so much for a wonderful day, staff were fantastic! I had my baby shower here, on a Sunday afternoon! The staff couldn’t do enough for us and the food was fantastic. Everyone that came were impressed with The Exchange.

Both our food orders were not what we ordered and drinks arrived after we had finished our food. Service charge added automatically despite a lack of service -outside chairs wet on arrival and no offer to dry, expected to go to bar to order, one napkin for 2 of us, no condiments on table or offered. When we complained to the manager about the delayed drinks, she told us it was because she had 2 new members of staff. We pointed out that other customers who had arrived after us had had their drinks. The manager then said our drink order had been mislaid. The manager's attitude gave no confidence that our complaints would be addressed. Our first and last visit here.

Went to the exchange today with some friends, it was around £13 for an English breakfast, we all got one, the food was tough, tasteless and nearly cold, just absolutely not worth the money. Really disappointing. Should spend less money on making the place look fancy and more on cooking nice food. Won’t be going back.

I highly recommend The Exchange for private hire for parties. I arranged a surprise party at The Exchange and it was fantastic. The venue itself is beautiful, tasteful decor, well stocked bar, good size dance floor and seating areas. The manager, Naomi was really helpful throughout the process - from booking to making sure everything ran smoothly on the night. There was clear communication and regular check-ins to clarify and confirm plans. Naomi was able to second guess all of our needs on the night which was really helpful. Staff were great. Thanks so much to Naomi and the staff!

Back of The Exchange is comfortable if you are eating, rather than just coffeeing. The brunches are quite good and the service is friendly and efficient.

If you like undrinkable coffee and the worst full English you have ever eaten, then this is the place for you! The hours, possibly, days old mushroom would have made a great new sole for my shoe! Fried eggs (asked for poached) were possibly the rubberiest thing I have attempted to eat. Cold bacon and over cooked sausage topped off with chewy dry cold toast! Partners cold breakfast wasn't appreciated either. We did have a chuckle with another couple on the way out about how truly awful the food was! The family between us was also busy returning food as we left! On the plus side, lovely friendly staff. Clearly very let down by a hopeless chef!

Went here for post Xmas 'Do' for group of volunteers. Service was non existent, the buffet (which was nearly all unhealthy fried fast food type) was just placed near where we were sat (at separate tables, not even altogether!!?!), without staff really informing all of us. Had to go up to the bar to get our drinks, no table service, no interaction with us by staff at all. Upon leaving, no acknowledgement by staff. For the price paid, overall diabolical, we will not be returning.

Our first visit, esp as Josies was full. The service good, food excellent and better than Josies. Only one problem….the front door needs fixing so it closes easily rather than stay open and freeze the customers… definitely will return!

We started to use the Exchange as Josies always full and to be honest would not go back to Josies. We have only ever been for breakfast but the staff are lovely and the food is better than at Josies. Never disappoints. Not too sure why more people don't use it. Never had to wait and always piping hot and you don't feel hemmed in. Great find would recommend. Come here a couple of times a month.

Took my children and nephews to lunch with Santa today! It was lovely! Food was outstanding, quick service. Staff went above and beyond, especially for my daughter when she got a little upset as her sister got an older present from Santa and she likes to have the same. They made the effort to make her lunchtime more magical. My family had such a lovely time. They had glitter tattoos and reindeer food making for the children to help keep them occupied! Overall such a lovely experience for such an amazing price! Will definitely be booking again. Thank you again for such a wonderful visit and making my daughter so happy! You all done such an amazing job you should be so proud! 😊

Came here for brunch because Josie’s was full. Staff took ages to take our order. When the stack of pancakes came out it was so disappointing- tiny serving size of three pancakes the size of scotch pancakes. They were very average. The other breakfasts were also small portions and very average. Shame the food wasn’t great as it’s nicely decorated inside but I wouldn’t come again.

We hired the exchange for our daughters 18th birthday , we could not have been happier the staff were attentive and nothing was too much trouble. Booking was easy and the buffet food was plentiful with lots of variety . Also the DJ George sourced by the venue was great . All in all i would not hesitate to recommend this venue for bookings 5 star !

A large group of us booked for a friends 40th birthday on Friday evening and we had a great time. The service was very prompt and very friendly, we were asked frequently if we were OK for drinks, and if we would like to order food, which we all did. The tapas came out quickly and was tasty. There was a live singer, who was amazing and he got most of the restaurant up dancing. We all had a great evening and will definitely be returning.

We popped into the Exchance whilst visiting Romsey, the restaurant has a nice atmosphere and all the staff were friendly, the menu is good, i decided on Eggs Benedict, my wife had a small breakfast, the food was hot and well presented. The restaurant was clean, and the service was good, a very enjoyable Brunch.

We visited Romsey today and decided to go in here for a coffee , then decided to have a bite to eat . I had a small breakfast and my hubby had a eggs benedict, it was very nice , staff friendly and helpful .

I wanted to order poached eggs, but when asked i was told the eggs were not free range. I was surprised and upset. I adopt rescue hens and i have seen the state of them, the lucky ones are usually bald of feathers and pale and sickly. I urge them to change supplier to a free range one.

The poached eggs were not very hot and there is a service charge added regardless of table size and we could not see this mentioned anywhere. Disappointed as it is not the cheapest in Romsey.

Thank you so much to the whole team for making my sons 18th birthday lunch so special. We all enjoyed ourselves from age 15 to 82 and were looked after beautifully, we will definitely be back, in fact I think my Auntie has booked to come again on 15th August she enjoyed it so much

Took my family out on Tuesday and enjoyed the children eat for £5 meal. Great value and great staff. Nice to go somewhere that encourages family dining.

Ive been a couple of times and the food has been consistently amazing, this time we had the pancake stack. The service was great and always nice to see the same staff. We also enquired about a party in November where the manager sat with us and went through all our options. We have booked and very excited!

We had a lovely lunch at The Exchange. The food is lovely, lots of choice and the drinks are also good. The staff are really friendly, and the service is outstanding. I highly recommend.

Not one to go out very often being a full time working single parent but went out with friends for what turned out to be one of the worst experiences I’ve had! The young staff out front did their best and I cannot fault them...

The exchange was recommended to us to go out for somewhere nice to go, will not be returning. When we arrived took 15/20 before someone came to get our drinks orders then a further 20/30 minutes for our food order, the place was not particularly...

What a lovely place, we sat outside and watched the world go by. I enjoyed a great pot of tea, while my wife had a Latte. This accompanied our choices of a Bacon &Egg and Bacon & Brie ciabatta’s , both were excellent in presentation,...

So attentive. We had a fantastic birthday celebration, the staff were so great all afternoon 😊our birthday celebrations were so good

I held my partners 30th birthday as a private event at the exchange. The service and staff were incredible, attentive and fun! The venue was perfect and the atmosphere was amazing! Will definitely hold more private functions here!

Greeted by live music coming out the door this place is super funky and fun. Very colourful with lots of seating indoors and out when the weather allows. Good choice of drinks and cocktails on offer at reasonable prices. The live music was fantastic- lots...

We’re local and it was my 50th birthday so thought we try at lunch with family and friends. The restaurant was not busy but we waited a while to be seen. We asked if we could have a child’s portion of a dish to be...

Staff were not at all attentive. Seemed like they couldn't be bothered to serve you. It was not particularly busy but we waited 15 minutes before someone came to our table. We both had a sandwich which was mediocre. It looks good from the outside,...

We recently held our daughters 18th birthday party at The Exchange. Fantastic venue with brilliant staff - can’t recommend it enough!!

Food was ok but atmosphere was terrible. No warm welcome or smiles from the staff. They seemed very uninterested and chatted with themselves behind the bar rather than pay attention to customers. We had to go up and pay for the bill (no plates cleared...

I would eat here again, I would not order coffee the next time. I enjoyed the salmon with mashed potatoes, peas and pea shoots very much, though it lacked seasoning and was very bland, a sprinkle of salt helped. The fish was fresh. The portion...

Really good looking place and good food presentation, this really caught our eyes, so we decided to try it. The service was really good and attentive, however, when it came to taste, 🤮, we both had Eggs Benedict or Bendict as they call it there....

Had breakfast here on our first morning staying locally and returned twice before the end of our break. My husband had the small full English on each visit. As he has egg allergy he always says “no eggs” but many places object to swapping the...

Dropped in here for Sunday breakfast. Atmosphere was great, breakfast good quality and staff were really good. What more can you ask for?

I've been here twice now for brunch with visiting family and friends and both times the food has been awful. I was so embarrassed that I had brought my family there. The breakfasts are so basic I can't believe the manager is happy to serve...

Waiting time for one coffee one tea and two hot chocolates 30 mins , food well below average, should have realised really when you can’t even spell properly on your menu how poor the food quantity would be !!!!

We hosted my girlfriend's graduation party at The Exchange and it was so much fun, the staff were exceptional and even though it was a busy Friday night they couldn't do enough for us; so helpful, fun, and kind. Everyone behind the bar are first...

Dropped in on a Saturday mid day and had the cooked breakfast. Asked for hot plates, which is a particular need.of.mine (keeps the food hot!) and when breakfast arrived, they were piping hot. Staff were friendly and cheerful and happy to do the customers bidding....

I went here for dinner for my friends Birthday the other day. It was a lovely atmosphere with a singer for entertainment. The staff were lovely and friendly and helpful. The menus had a good choice of tapas and the food was nice. I would...

Came here today as a last treat of the year after missing most of christmas due to being unwell, been before and i could not fault one thing but to be honest i wish i hadnt wasted my time or money. On arrival our booking...

I've been on various occasions since opened after the pandemic & it was as shown in photos still being viewed fabulous food & cocktails BUT: I understand this has changed hands & just had drinks yesterday lunchtime as menus did & do not reflect what...

Me and a friend came for hot chocolate and cake, just what we needed on a winters day. The 2 ladies serving us were wonderful, had such a nice time will definitely be back soon!

I booked to have my friends baby shower at the exchange just under a week a go and it couldn’t have gone better! We booked out the whole top area and had another area for our sharing platters.. the food was so good and when...

I literally cannot thank Naomi and the team at the exchange enough for allowing us to hold my mums 60th Birthday party at the Exchange .The booking of the party was made very easy with Naomi and no matter what I requested nothing was too...

Had my engagement party there and the night was perfect. The staff when above and beyond to make sure everything was perfect, they kept checking that everyone was ok and asking if there was anymore they could do. The food was amazing and so was...

I had a 70th Birthday party in the Exchange on Friday 7th October, Naomi was very helpful from start to finish , her staff were excellent with serving drinks to 80 guests throughout the evening, the cocktails were a big hit, there was a singer...

I had my baby shower at The Exchange on Sunday 2nd October and the whole day was perfect! They supplied afternoon tea for 14 people and it was so delicious. Great range of variety of sandwiches, cakes and pastries etc. The staff couldn’t do enough...

I ordered a fry up. The toast was badly burnt. The waitress came out saying “scones anyone” I replied I ordered a fry up politely. She replied “that’s a no then”. I was a bit shocked.

Went for brunch 24 Sept with my 82 year old dad. When we arrived no one came to seat us, so we found our own table. We waited 10 minutes before anyone cleared the table. We then had to ask for menus, the first ones...

We visited on Wednesday last week, all 3 staff were lovely. Coffee was perfect and beautiful setting in the centre of Romsey town.

Great evening out last Thursday, cocktails were fab and when I asked about the food the young lady asked the supervisor who came over from behind the bar and explained everything we needed to know. We have booked for next month !!

Went in for breakfast this morning, not busy and 5 waiting staff in view. Given menus then just left whilst waiting staff chatted round coffee machine. In the end we had to call one of them over as totally oblivious to needs of their customers....

Didn’t have the first 2 drinks that I tried to order from the menu available and then after a long wait the drinks arrived and 5 minutes later the waitress came out to ask if it was ok if we could pay the bill now....

I spoke with Naomi a few months prior to enquire about hiring out The beautiful Exchange for my 30th birthday, she made it so easy and straight forward and no ask was to much. Her team put on a fantastic array of cocktails, charcuterie and...

Recently visited here for my sisters birthday, we came to the exchange for some cocktails and the bartender knew how to make our favourite cocktail the French Martini. It was one of the best French martini we've had in the UK and not very often...

Had breakfast with my sister and brother-in-law. Lovely staff but little touches not quite right. I got one small portion of spread for 2 pieces of toast. Not even real butter. No sugar brought with the drinks and the cream was not brought with the...

I recently had my wedding reception at The Exchange in Romsey. Naomi and her team were great! The chef put together a special three course menu and evening sharing boards for us, which were absolutely delicious! Me and my now Husband are foodies, so the...

Beautiful relaxed atmosphere. Attentive staff - nothing too much trouble. Catered easily for our group of 20 - all ages. The perfect location to wrap up a weekend of hen-do celebrations!

Visited the Exchange during lunch time and the place was pretty empty. Got our orders taken relatively quickly, but the food didn't arrive quickly. A lot of the meals on the menu weren't available due to ingredients (trout and chicken) were not available. Also we...

We went to our friends hen do last night and we all had the most fantastic time. Naomi was extremely accommodating and allowed us to put some decor in the restaurant. Everything was seamless from start to finish. We all had the sharing boards which...

Great food, drinks and service. Went with friends and the staff were very friendly and attentive. Tapas was amazing and cocktails were even better. Highly recommend!

We had a private party at the exchange on a Saturday night. The food and service was outstanding. We were able to book our own Dj they allowed him to arrive early to set up and made sure he had everything he needed. Through out...

I went to the Exchange with a friend, to a fairly empty restaurant. The restaurant itself was nice, and the staff friendly. However, the bottle of wine was plonked on the table with the cap on - no tasting or pouring. And it was also...

Thank you so much to Naomi and team for making my significant birthday party such a great night. Everyone loved the location and the venue itself. They also raved about how delicious and well presented the food was. Naomi, you are such a kind and...

I visited the exchange along with 20 friends for my birthday and had THE BEST NIGHT!! The food boards where amazing and perfect sizing, the service for drinks was quick and could not be faulted! The staff where lovely, fun and made the night enjoyable!...

Wow what a fab place for food and drinks! Spot on - customer service on point!! A must place to visit! Cocktails!

Had a lovely tapas meal for a friends birthday. Great service and delicious food. Awesome cocktails!! Will return!!

Rocked up with a baby- they sat us in a seat that meant we couldn’t have the pram alongside. Asked for a high chair 3 times before someone finally fetched one. Service was chaotic- no one seemed to know whether anyone had taken anyones order...

We had my husbands surprise 30th at the exchange for approx 40 people and it was fantastic. Naomi and the team were brilliant from the beginning of the planning to the evening itself, providing great food, atmosphere and service all evening. We would highly recommend!

I booked The Exchange for a party on Saturday night... about 50 of us in total... we had so much fun. Great atmosphere, lovely Charcuterie boards and drinks... plus the service was excellent. Would definitely recommend, and many of our party who hadn't been before...

A sharing plate here was just the right way to enjoy the sunshine in the outdoor seating area. The plate contained a rich selection of fruit, meats, cheese, chutney, olives and more. There was plenty for the two of us as a late lunch. Staff...

Okay food, okay service, okay restaurant. I am not wowed by this restaurant. It looks a bit outdated and the food is okay. Again not wowed but ok. I am not rushing back.

We had such a super night with a group of 30 friends. Communication before, during and after the event was excellent. There was plenty of delicious food on the selection of sharing platters and we all loved the variety of tasty cocktails available. The live...

I emailed to book a table for two on Saturday at 7pm on the Monday before, to be told in the reply, that they were sorry, but they were fully booked. So I phoned the restaurant and asked if I could book a table for...

A wonderful night out at The Exchange Romsey The Exchange was Buzzing with atmosphere. Not knowing when we booked we opened the door to live music which was great, which made us stay a bit longer. The Exchange has an amazing choice of food.. Breakfast,...

Came in late this morning with my partner for a coffee and brunch and couldn’t have asked for more! Helpful and attentive staff, brilliant coffee and the brunch was delicious - eggs Benedict and mushrooms on toast. Will definitely be back with friends and family!...

Came here with my partner for birthday drinks, was lovely service and helpful staff! Will definitely be coming back in the near future :-)

Had the best night celebrating a friends ‘Special’ birthday at the Exchange last night. Food was delicious and the venue was perfect for the party.

Last night we held a party for our friends Birthday. The event was managed and organised really efficiently. The food was really good (sharing boards) and plenty of food for everyone. We were allocated our own server so we could order drinks from the table...

We had a great evening here as a table of 9 friends. There was so much food on our platter’s and all of it was delicious. Most of the table were meat eaters but I’m a vegetarian and I felt happy with the selection available...

I had the best birthday at the exchange in romsey. The staff were amazing and so friendly, our food was fantastic, I’d recommend the sharing board! Huge variety of cocktails. We can’t wait to come back and visit and try the roast tapas on a...

Such a nice atmosphere, very relaxed. Had a Tapas platter - gorgeous., and excellent wine. The staff are lovely and very attentive.

We managed to get a table with Santa on Christmas Eve , we had the best breakfast and our son loved making the reindeer food and having a sparkly tattoo , the staff were lovely and Santa was fab , highly recommend and cannot wait...

My partner and I enjoyed every minute of our New Years Eve here at The Exchange. There was live music, tasty food, nice cocktails and a lovely atmosphere. The staff were very helpful, even making me a cocktail that wasn’t on the menu, keeping us...

Went here to try the new Sunday roast and wasn’t disappointed. Food was fresh and very tasty, the best red cabbage I’ve ever tasted. The tapas style was good and meant you can choose which trimmings you’d like. Lovely relaxing atmosphere for a Sunday roast...

We went with friends and our two boys today for Breakfast with Santa and what a lovely way to start Christmas. My little one is just beginning the magic and this was perfect….we had a lovely large table with pens, colouring & crackers on the...

Fantastic morning with Santa! Felt so welcome as soon as we walked through the door. Santa was amazing! We all had such a great time! Just brilliant!

What an amazing morning. Naomi and her team worked hard and interacted well with the children providing Christmas activities. Lovely Breakfast and Sanra was so good.

Fantastic morning at the Exchange for Breakfast with Santa! Food was delicious. The children made some reindeer food with staff and met Santa, they were given lovely books as presents. Would definitely recommend!

Awful bland food which was totally overpriced and not very nice at all. Music far too loud. Don’t bother eating here if you want taste and substance.

I booked a Christmas party for 20+ people. From start to finish the communication between myself and the venue was fantastic and they were very accomadating. The night came and we all had an absolute blast! A live singer was there to entertain us, there...

I have visited a few times now and every time has been great. If you want a venue with atmosphere and beautiful decor on a weekend then this is the only place in Romsey you will find it. Me and my girlfriends have loved it...

Had a fabulous time at my staff Christmas do at the Exchange. Food and drinks great value and the atmosphere was electric. Great live music along with disco. A great night was had by all.

I popped in for something to eat whilst Christmas shopping… the food was lovely, the staff were super friendly and the overall atmosphere is perfect. I have been in previously for cocktails in the evening but it’s so nice (and unusual) to find somewhere that...

The meal was awful. My wife and I had 6 dishes between us. The Bruschetta tasted plastic. The 'piella' was a rice dish which contained one prawn. The potato dish was shockingly overcooked and therefore inedible. Chorizo was nice and the prawns, even though coming...

Had a wonderful evening at the exchange. Jasmine was our waitress and she was absolutely amazing. She was attentive and polite and made our evening even more enjoyable. Would recommend this place time and time again

Well I'm looking at the other reviews and wondering if I went to the same restaurant.. the highlight of the evening for me was a cheese and ham roll the roll, but I'd still take it back to the petrol station I bought it from.....

My friend and I had a lovely vegetarian lunch here today. Really delicious food and fabulous cocktails. The owner Naomi was really attentive. It will not disappoint 😊