The Dukeries Tea Room in Bassetlaw

The food here is absolutely amazing!! They change the menu every week which is great 😊 best place to go for a nice meal. Nats the landlady is amazing too so friendly and accommodating 😊 allows dogs here too so they don’t have to be left at home 😊 staff are fantastic too 😊

Perfect as always, food and service first class.

Hi everyone most of you will probs know me but worked at the hideaway for a few months now and couldn’t say how much I love it as a job great venue and great customer love ever bit of my job and it’s a great environment to be in and also the manger is great and thanks to everyone that comes in 😀

Went for sunday dinner. But they dont do dinners anymore No one was in the pub. Looks a little tired in my opinion

Ruined birthday meal! Went for a Sunday lunch to celebrate a friends birthday after hearing the kitchen had been updated and the pubs owners posting pictures of their food online. My order of ‘Roast Beef served pink’. What did we get? A piece of beef that couldn’t even be cut due to how tough it was. We joked it would be easier to eat a flip flop. One of our guests needed to be hit of the back due to not being able to chew the meat and nearly chocked. We had to complain and 3 meals of beef had to be sent back. We replaced with gammon. Well; I couldn’t wait to tuck in to this! Well that would have to wait as the meat was completely raw! We checked and the gammon was still like rubber. They had literally put the meat in their cooker and only the top piece had cooked. Again we complained and this is where you could see the lack of customer service. We were told that they would only charge us children’s prices for our meals. These were the meals that we couldn’t eat!! We refused to pay for the inedible meals and their response was ‘if you don’t pay for the food you will be blacklisted’ when asked what it meant we were told ‘you won’t be able to book a table and eat here again’ Our response; oh dear, we won’t be able to come back and eat more of this raw food Not at any point did management try and rectify our experience. Absolutely awful and to finish I watched a staff member speaking about us to a couple sitting at the bar