The Dispensary Coffee House in Newcastle upon Tyne

Visited The Dispensary today, arrived a little early for our booking. Jess was very hospitable and very attentive! Lush team member

Fantastic find! Went looking for a decent breakfast and we happened to find the best in Newcastle! Wonderful service from a polite and friendly Canadian girl and the breakfast meals were excellent. The Eggs Benny and the Smashed Avocado were amazing. Thanks for everything. See you all next time!

Lovely place, good atmosphere, cosy and rustic interior. Food arrived very fast and waitress was very pleasant. The food is always great here. They have a lot of great options available for vegans and people with various dietary requirements. I don’t really go for the coffees which come in the beaker and scientific dispenser but it is a good place. They are also Halal which is a great bonus !!!! I will be coming back here.

Absolutely delicious! The best brunch I have ever had and I have had plenty of brunches. The drinks were very cool and reasonably priced considering the cinematics. Food was delicious can’t fault it. The workers were all very friendly and looked after you (in particular the lady with the pink hair sorry I didn’t get your name). Definitely recommend this place. Parking can be found about a 5-8 min walk away (paid) but definitely worth it.

Used to be much nicer but they’ve decided to put the prices up and give less which I don’t understand, the turkey rashers come looking all shrivelled up and the portion of beans they give is ridiculous to say and they charge u extra if you want to add anything on even tho id have already removed 2-3 things off the breakfast.

Service is good, food is not for everyone! There's only two savory things on the menu, the rest is large dessert dishes. No bacon or sausages. The special drink is a candy floss hot chocolate, if that doesn't sound like your thing, maybe give it a miss!

Food was delicious, service outstanding.

The food is excellent and the atmosphere is cosy though admittedly a bit crowded. Expect not to find a space at peak time if you don't book the day before. The price is a bit high, but it is worth it and the syringes are a cool gimmick. Overall recommended.

Full English breakfast and coffee is £18 !

Service great, breakfast delicious.

Fun novel way to enjoy your coffee. Didn't have any food, but the pancakes looked nice. The staff were nice too.

Great place with brilliant food. Will go again

What a great little find! Great service and amazing food. Lots of tasty vegan options and the staff were lovely

To do if you pass through Newcastle 🙂! For their English breakfast of course, but the rest of the menu is also worth discovering 😉!!

4 of us came here for breakfast. Service was really quick, efficient and friendly. Really good coffee. The food itself was bang average, presented well for instagram, with a few science gimmicks, like a less refined version of The Alchemist. Pancakes are enormous, like food challenge proportions, enough to share between two and be full. Tasted OK, but tooth-achingly sweet. Would have liked to see a bit more variety. Chicken and waffles was fine, and surprisingly filling for what looked like a modest portion. Even considering the industrial style decor, the place is a bit grubby and sticky, and could do with a really good scrub. Visibly greasy laminated menus, dirty windows, a tramp sleeping outside, and empty cans all over. Some of that not their fault but all contributes to the experience. Expensive for what it is. 70 quid for breakfast, not sure I'd hurry back, not great value.

We were really looking forward to eating here. However the whole place felt a bit grubby. The food was ok. The chicken was very nice with its cornflake crumb coating but the waffles that came with it were so sweet that I had to leave them. The pancakes were nice but far too much on the plate. They could half it and it would probably still be too much. The coffee was very nice. Staff were nice and accommodating. But would I go back? No. Our breakfast was £67 and I felt a bit ripped off if I'm being honest.

Beautiful sweet pancakes for the daughter's bday. Steak and eggs could've done with a bit more seasoning for some more flavour, holllendaise sauce definitely recommended. Service was very friendly and engaging

Oh my god, if you have not been here for food, you need to change that right now!! I went for my birthday and got the apple ans cinnamon pancake stack. It was so big i had to take half of it home. The pancakes were so good. I also had a special birthday treat of a cloud 9 hot chocolate. The service was absolutely incredible. Friendly staff and couldnt do enough for us. Will definitely be back!

Went here with a friend who recommended it and had been wanting to come for a while as the photos of the food looked amazing. The service was great and staff are very friendly, however the food is very substandard for the price you pay. I ordered a chai latte and orange juice to drink which were both really nice, and the waffles and chicken for food. Unfortunately it feels like the waffles and chicken was something I could have cooked at home and would have tasted better, waffles were quite small with not much syrup and the chicken was quite dry. It came with some honey buffalo sauce in a syringe style thing, which was hot and difficult to push out. Later in the day I started to feel off and didn't have much of an appetite so didn't eat anything else all day. Needless to say that night I felt so ill and had food poisoning. This is the main reason I wanted to leave a review as I have never experienced food poisoning anywhere else before. Would not recommend eating here.

One of the best spots for breakfast in NC

Food is good, dripping coffee thingy, also waffle and chicken, very well made. Issue is the delivery service, the staff seems have no idea what they are doing about their published opening times: multiple times the restaurant are open, 45 mins after 8 in the morning, rejected orders with no reasons, then close up shops on Ubereat and whatever platform they advertise themselves on. 5 days a week there's like 1 day they get their mind right about when to bloody open!

One of the best breakfasts I have had. Perfectly presented, good quantity, very tasty. My kids can’t get up after their mini breakfast, pancakes and hot chocolates (candy floss looks so cool and was devoured in seconds)

Great food, helpful friendly staff

Went one hour thirty minutes before closing but was told no takeouts. Very disappointed as they had hardly any people inside. They were still accepting orders on JustEat however.

food was never delivered and offered no help. Absolute Rubbish! Just said its not our problem.

Lovely food & great service :-) love the drip iced coffees - really tasty & something a bit different!

Food and service is absolutely fantastic here! Whenever we're in Newcastle we book a table for breakfast, it's a standard part of our trip here now! The girls are smiley and polite, even had a lovely little chat with one of them (didn't catch her name unfortunately, but she had gorgeous red hair!) before we left last time. The only observation I've made which could be improved are two bathroom stalls are needlessly gendered, as they aren't full bathrooms with multiple stalls but a good-sized room with a toilet, sink, etc. with only the female toilets having a baby changing station - which is a little ironic as we were directly sat across from a dad with his baby the last time we were there. Not very inclusive! ;)

Poor customer service from the girl in red hair. She is rude and ignorant and sat me down and proceeded to ignore me and serve others that came in after me. The other girl with I think Canadian accent also had a stinking attitude. This is a lovely place and the food is quality but these girls really disappointed me I am really shocked at the service received. I will consider whether I will come back. No apology was given for the poor customer service

Shoutout Ciara made the experience great 10/10

coffee tasted burnt, weak and didn’t give me energy 😴

Delicious food and arrived lovely and warm. I mentioned it was my birthday and they kindly put on a note wishing me the best and a little birthday candle which I put on top of my pancakes. Definitely want to try again and even dine at their establishment 🥰

Fathers day treat.First time visiting.Pancakes wow factor,slightly disappointed with the taste apart from the biscoff sauce ones.One dish returned as bacon cold,waitress very helpful and gave another dish that was piping hot. Service was excellent very friendly,would return,but not frequently as expensive for pancakes that feel have been mass produced and re-heated.

Came here for a Birthday Brunch... was amazing!!... staff were soo friendly and couldn't do anymore to help Food was absolutely gorgeous!! Gave me extra chill flakes and shiracha sauce... very reasonable pricing definitely will come again. 😁😁highly recommend ❤️❤️❤️

Excellent food at one of the best breakfast/brunch cafés in Newcastle. I had the build your own English while my wife had the steak and eggs with a side of avocado. The food is consistently great quality, as is the service. Great venue and nice choice of music! The only suggestion I could make to improve would be to include a steak knife when serving steak, and cook the steak a little less but these are minor issues. We've eaten several times before and will 100% be back. Good value at £36 for two meals, extras and two coffees. Thank you.

Pancakes and French toast were absolutely amazing and delicious, definitely recommend. Strawberry frappe disappointed me, because it was really watery and the taste of strawberry was not good. Waiters were nice and friendly (even asked us if we want our water decanter to be refilled).

Really great food with amazing service. Very accommodating staff with a top online response service. Would defo recommend.

Student atmosphere and rightly so for its location. Unfortunately had undercooked chicken with waffles while fully refunded definitely puts a negative on the experience.

Very nice breakfast but on the pricey side especially for breakfast. Nice treat every so often. Book a table in advance

Rude lady server, saying that three people couldn't h seated even though ther was a table of four, said only two when we asked about taking food out she said we couldn't even though there was a sign that clearly said you can.

Food and drinks worth the money.

Friendly staff, around university so parking is less. Great, fresh food

Service was with a smile, warm and friendly. Food was amazing and prices were what you would expect. Definitely going back!!

Breakfast this morning. Restaurant wasn’t too busy. Sat down by a server, had to wait a while to get served. Asked for chicken Benedict to be told they are out of chicken! Would have been great to have been told this when we were sat down. I heard this happen at tables around me afterwards and yet no member of staff thought it would be worth them telling eachother about it. Ordered full English instead. Requested poached eggs. No kidding, these were boiled eggs. The worst “poached” eggs I’ve seen. Didn’t eat them as they were so over cooked. Chicken sausages are of incredibly poor quality, a tasteless, dry paste. Look like frozen walls sausages. Have been here twice before in the past and been nice but will not return after this disaster of a meal and experience. Wife’s pancakes were lovely. But some thought and care needs to be put in to communication and attention to detail. Waitresses kept apologising for delays as so busy. There were no more than 10 tables full. Very disappointed. At £30 for the meal I expect better. No apology or offer to remove eggs or sausage from the bill either.

Very very nice staffs, visited a few times as the atmosphere in the cafe is very sweet and lovely. However the pancakes gets drier everytime I get it😂 and I would say the 'The Cloud Nine'(Pic 1) drink is a little bit toooo sweet especially with my pancakes, So I say the price didn't match with the taste, but the pancakes and drinks are fun to interact with before eating.

Very delicious food! They've got a 10% student discount. Would 100% recommend

Served by Kye, very friendly, attentive and very good at his job. Had a breakfast and chicken benedict. Both excellent.

Food was amazing, pancakes are very filling but so worth the calories lol, chicken and waffles were perfection! Kye was amazing as always! Will be back :)

Wow! So I glad I found this place. Its just what I was looking for. Nice vibe and amazing food. The pancakes and the French bread was the best I've ever had.

Great food. Lovely atmosphere. Friendly, kind staff. Excellent customer service.

Very tasty halal food, beautifully presented, polite staff. Had an amazing time 🌟

I went to the cafe yesterday. For students, we can show our ID and get 10% discount! Very nice pancake! For the chicken and waffles, the chicken is very nice and juicy but not being a good combination with the fried chicken. Totally, not bad… it’s good! So, I recommend pancakes that are very puffy and reasonable with the price! The staff is nice.

It was our first visit and everything was great. The staff were very friendly 👍🏻❤️

The nicest service I have ever had. Everyone seems genuinely happy to be there. Food was fast and delicious. No complaints

The staff were nice. There’s a few theatrics with some menu choices which make it good for social media. The Chicken Benedict was £12. The eggs were well cooked. It was £5 more expensive than I thought it was worth, basic and bland.

Called in by chance and was really glad we did... Had a great tasting and good value breakfast in a quirky setting... The food was hot too, which isn't always yhe case in popular places. Will definately be back when the opportunity allows and heartily recommend for anyone looking for an enjoyable breakfast with a broad menu... Coffee was really good as well...!

The food was so good, service was unbelievably fast and the plating is super imaginative and fun

Really quick service and food was great.

Cool concept for a cafe. Portion sizes are however far too big, but you can never go wrong with that. If you’re not after a food challenge don’t go for the full size as it’s MASSIVE.

Never knew of the place until my friend took me for breakfast... Lovely place, lovely staff... Lovely food... Fully recommend..

Second visit after a mediocre first and this was worse. We were seated and then it took ages for anyone to take our order. They had us all crammed in one area and when I asked to move they said no. Server was lovely I have to give him that very friendly and attentive once we eventually ordered. I ordered the special - Black Forest pancakes. They were supposed to be chocolate chip pancakes, cherries, chocolate sauce & ice cream. I got plain pancakes no chocolate chips, no chocolate sauce, just a sort of gloopsy cherry mix which was very sour and a scoop of ice cream with crushed meringue. Nothing at all like what they advertised on their socials. My partner thought his pancakes were basic and very dry. For £12 for a stack of pancakes I expect pretty darn good for that price. Majorly disappointed. We won’t be back. Toilets were also a complete mess and the sheet had just been signed to say they were fine!

Amazing breakfast thank you pancakes are amazing

Overall pretty satisfied for the savoury food! I tried the full English and it was great all the ingredients of meat where of good quality. The taste was excellent with scrambled eggs being cooked perfectly. We tried chicken waffles which where also very nice with great crispy batter and seasoning. The coffee they use is good and was served perfectly to accompany the meals. The best thing about making the full fry up you can add additional items at only £1 each after 6 which are included! We had to send the pancakes back sadly they looked better then they tasted! They was very dry and the ice cream tasted cheap! This may have been a one off and they took it straight off the bill. Overall service was ok could been a bit more attentive but I would recommend it the menu is pretty broad and priced very well. The meats are all halal. 4****

Food was lively but rather overpriced

Amazing coffee. The food is fresh and the homemade bread was unreal. Staff are lovely. Place is accessible. Top knotch.

It was far from good the second I stepped through the door to be honest. I was surprising a friend that had booked into the Dispensary with an ex colleague, who I hadn't seen for over a year, and I was told to leave even though I was there for a quick coffee. Not only that the cafe was empty. They were clearly not considering individuals circumstances in any way, and instead, i was bluntly told to leave. There was more than enough room for us. Definitely will not return.

Tried a few times to get in here, I was really looking forward to the full english after checking out the site and the hype. Won't be back thanks, the food was very disappointing for the price.

Food (especially Pancakes and their French Toast) is incredible. Staff are friendly and very accommodating. Would suggest booking a table because this is a very busy little hotspot. Service was fast from being seated all the way through to the food being brought out. Next time I'm in Newcastle I'll definitely be returning.

Visited this place after the Instagram features, But this place lacks simplicity that you expect in a cafe. booking via calls unavailable, and had to go through a website through their Instagram page. The location is well suited, outside St. James metro but other than the hype the food is moderately average. Portion sizes are average, but seemed lesser for the prices. The pancakes and french toast are their specialty, but simply felt like a stack of soft flatbreads smothered with syrups. They could have been softer, more fluffier, nothing more than an average diner pancake stack with a tiny scoop of vanilla ice cream on top. The fried chicken Benedict is a thin slice of focaccia with poached eggs and hollandaise. The fried chicken was chewy and the eggs definitely not well done. The food looks great and definitely Instagram worthy, and their specials keep changing but the taste ,portion and quality fails to impress. Liked as a one time thing but definitely not a regular place to go ;) presentation : 5/5 Taste : 3/5 Staff and service : 4/5 Booking and ease of availability: 3/5 Quantity: 2/5

Some really nice gimmicks in here, from the titration coffee to the syringe-d hot sauce! As good as any brunch joint in the town, but being in the student business park, you get a slightly more chic clientele with generally better prices and portions.

The food was really nice specily the jam custard pancakes the brakfeast was good I actuly only went for the pancakes I got a kid size pancake becuse the large was to big service has improved ok price is fare it's a casual place mainly students but a guess all are welcome

Kye was an amazing host, so at tentative and lovely:) food was delicious would deffo return:)

Turned up at 9:55 am to be turned away as they don’t take walk in customers, bookings only. There were only the staff present. Not a single customer!

Really good candy floss hot chocolate and strawberry and Nutella pancakes. The pancake portion was huge and could easily have fed two. Brilliant service from Kai (sorry if I spelt it wrong!) who was friendly, helpful and working super hard.

We ate it for two consecutive days and the food was very, very delicious The decorations are simple and functional and the atmosphere is refreshing We ordered Benedict with sauce only, without the bread toppings. The first day it was slightly burnt, but the second day it was good without any burnt. So you can alert them that what you like is burnt. We ordered pancakes with Nutella French toast with Nutella We ordered the English breakfast and you choose the ingredients yourself. We liked that they have chicken sausage, but it tastes normal 🙂 The staff is nice and the service is very, very fast We ordered hot chocolate, which was very, very delicious We ordered the hot white chocolate, which was good The tea is excellent. If you like it with milk, ask if they heat the milk We ordered the Hot White Mocha with good chocolate

I ordered the poached eggs on avocado toast. The breakfast came out quicker than the coffees and was cold. Didn't enjoy the cold breakfast and the service was just ok. Wouldn't go back based on my experience.

Really great food and service. Great vegan options for breakfast

Best pancake in town, I came here twice and loved it each time. However, one time in the weekend I wanted to go but forgot that I have to book a table beforehand as it gets busy during brunch town. As a science student, I love their concept of using the syringes and burettes in their food presentation.

Great coffee and incredibly friendly staff. We’ll definitely return 😊😊

Staff were very rude and as we were eating the waitress brought the card machine and asked to pay and leave. Food was average and I ordered full english and the focaccia toast was dripping of oil!! Definitely not worth your money

We have a great food with the fair price the pancake really lovely. The server is quite nice enough.

Been here 3 times now, the pancakes are to die for honestly the best I’ve ever tried. Only issue is the huge portion sizes and wish there was an option to have half the amount for a bit cheaper as struggled to eat 4 pancakes with the toppings too. But the food and drinks are amazing and the staff are always so lovely and friendly 😊

1. Couldn't fulfill dietary requirement 2. New chef refused to swap waffles for french toast which was always an available option for the past 2 years. 3. Ordered a pot of tea, asked for hot water refill but was told that they have to charge me as a new pot even though it's just hot water, not new tea bags 4. Requested for bill, waited 10 minutes, then someone came over and told us to leave by 5-10minutes cause someone was waiting for the table. But we've been waiting for the bill😐

Been here many times and have never had a issue here food is always incredible but yesterdays visit was such a let down I ordered the cinnamon & apple pancakes the menu states it is served with sliced apple on the top of pancakes, biscuit crumble, cinnamon, and apple sauce and my pancakes only arrived with the ice cream and maple syrup and little pieces of apple nothing what it looks like on social media. This is such a let down as normally this place is amazing. On the other hand staff are friendly and coffee is good. I have uploaded photos of what it should of looked like and the dish I received

This place is amazing. I don't generally have a sweet tooth, but OMG the French toast served with Nutella, strawberries and ice cream is out of this world. Loved their coffee too. Also I would like to mention the staff. They are super nice and very efficient.

The staff look like very busy, but low efficiency. Some stuff called the phone when customer needs to have a order.

Visited here a few years ago and was fantastic. After a visit today I can't say the same. I took my mum this morning as somewhere different. We both ordered pancakes and they were both rather dry, I left half and my mun managed ate more only because she was hungry she said. My mum ordered a tea, I wish I took a photo of it at the time but I was shocked was even a tea bag in it as it looked like water. My mum tried some but said was disgusting. The waiter came over after said was everything okay we said about the tea and they apologised. My mum never even drank the tea in the end and I wish we stood up and said we weren't paying but we wanted to leave. The cup of tea was £4.50 my mum was appalled as she's never paid so much for a tea before. Overall our experience was awful, we were in an out within 25mins. We placed our order and was out within I'd say not even 5mins. We tried this place as people say it's worth the hype and it's most definitely not. We will be sticking to our usual place for breakfast in future.

Best biscoff pancakes in the biz. 10/10 food and service was quick and very friendly. Would highly recommend this place - was fab!

So we decided to visit this place today with the family. We called online to see if we needed to book. The guy said walk ins are allowed we said we are a family of 11 so he said we won't be able to give you a table for that big size buy we can split the tables so we said that was fine. So then we made a visit. Now mind you were are not from this city. So from out hotel made a 30 min drive to this place. As soon as we entered the guy at that was approaching us straightaway looked at my mum which made my mum say to me I don't think we will get a table. So we started talking to tye guy and without going any further we got a straight answer from him saying we don't have a table. So we said we are happy to wait the answer was still a no. Anything we said he basically was not willing to give a table giving excuses of it being fully booked. Despite the fact us mentioning we called before coming. Now whether or not I do feel that this was due to my mother wearing a head scarf and our skin colour. I may be judged for saying this but from the start he was very very rude to us. Very disrespectful. I general go to many good places and review alot of food places. Never have I experienced anything like this before! He was openly rude, disrespectful first on the phone he said we accept walk ins and u may have to wait a little. When we went there the answer was a straight up no. I'm sorry but I'm not having this. I will be taking this further. Through social and every method possible. The date of my visit was 27/08/23 around 10.20am. My mum was right she felt it from the start as soon as she walked in and the way he looked at her. I wouldn't ever give 1* it's a 0

2nd time visiting today, staff were lovely especially the boy serving us (I didn't get his name) pancakes were gorgeous & the portions are great! anything sweet is the dish for me, so this place makes me very happy! lush!

Friday, 11.30... despite having to book a table to get in, still had 40 minutes waiting for a coffee, which was too weak. Giant plates of food which I guess is good for the price, but it's definitely quantity over quality. Sachets of flavourless black pepper, rock solid pancakes, a flat white that was more like a latte, rusty toilets and no bacon or pork products of any kind, which is odd for a breakfast oriented place. The wall behind the counter had a nice unfinished quality to it though.

Came here with a couple of friends for a catch up it was lovely, I had French toast and like in normal places it sickly it wasn’t made me so full

Bad experience, will never come back….

Decorated stylishly, with friendly and helpful staff. Service was very quick - there was a mix up with one of our meals but they were quick to sort it out and get the correct meal out ASAP. Prices are good for what you get and there's also the option to get a half portion which (imo) is a lot more manageable! Orange juice is fresh which is a nice touch.

A very nice restaurant next to the stadium with some unique twists. I particularly love in this restaurant the coffee and how you have a large dispenser where you effectively make your own coffee like a science experiment! Looks amazing and makes the place even more memorable. Staff here and lovely and very attentive and the restaurant is also decorated in a nice way. Highly recommend if you’re in Newcastle.

Amazing food with 10/10 service from our lovley waitress Shannon. Would 100% come again

Went there with my friends, got the English breakfast and the chicken and waffles, the vegan platter, the eggs/chicken Benedict and the hash brown platter. portions are great, price was great, service was great, and the food was splendid

Absolutely delicious coffee and food. I'd heard great things about The Dispensary and they certainly lived up to their reputation.

Food was amazing and the staff were very accommodating! Didn’t book in advance but was still able to get a table! 10/10

Jam and Custard pancakes 🥞 are just amazing.

Not open when Google Maps said it was this morning. Most disappointing.