The Cycle Hub in Newcastle upon Tyne

My husband(!) and I had our wedding lunch here 31st October 2024. What a delightful time we had! As we were catering for 30 people, we used outside caterers (can recommend Community Catering) and The Hub made sure there was enough space for them to set out food lovely. The bar selection was great for our needs and they even ensured there was a small cocktail menu available at our request (pina coladas are delicious!). Jill and Heather took care of our every need when arranging the event (and during) and I think were even more excited than me! They made the space absolutely beautiful for us. Many of our guests had not been before and were very impressed and will certainly be back again soon as customers. The other staff in attendance on the day were great too, happy, friendly and polite. It is a fabulous little hidden gem of a location which is perfect for a walk (or cycle!) along the Quayside or the Ouseburn, with beautiful views along the river Tyne with backdrop of the bridges. Although we were unable to use their food at our event, we have eaten here before and it has always been delicious. It is worth noting too that they use as many local suppliers and small business as possible which in my view is really worth celebrating. Keep an eye on their drinks menu as it changes with the season which is a lovely little touch too. On a cold day, you can still sit outside to enjoy the view too as they even have some blankets that you can borrow to keep the chill off. Thanks again, from the new Mr and Mrs Burnett.

Went for our son’s birthday party, have never been there before but what a smashing place. Lots of space to sit, stand and just talk and drink. Good range of both alcoholic and non alcoholic drinks for the little ones. There is also a lovely lit terrace which looks down to the bridges and has blankets to use to wrap yourself in on a chilly night. The staff were great, pleasant and friendly. We were impressed by the whole set up. Didn’t have any food here because alternative catering had been arranged but were informed that it is very good. At the end of the night staff were also very tolerant of the tardiness of us leaving. Would recommend for a casual do or night out.

Not the right place to go if you want to grab a quick coffee. If there’s more than two people in the queue you’re better off going elsewhere. Painfully slow service! Far better head to Northern Rye 2 mins walk from here & much busier cafe but at least you don’t have to negotiate with disinterested youths or lose interest & walk out!

Location is fabulous, not had a coffee yet(update) great coffee friendly staff 👌

A really good night celebrating a friends 70th birthday.

Thanks to Alan in the bike repair shop for great service. On our way for a cycling holiday and had brake issues which Alan sorted immediately with no fuss 👍👍👍

I had just arrived in Newcastle via ferry from Amsterdam and stopped at the Cycle Hub to ask for directions to a storage facility for my bike and gear. Without a moment's hesitation Alan offered take care of my things while I walked into the nearby city center. He even let me use his WC to change into city clothes. What an amazing introduction to Newcastle and the UK!! Thanks Alan (sp) . Much appreciated!

I needed a specific part for my bike that i couldn't find online, contacted the workshop at The cycle hub and they gave me it for free. Very friendly staff, great atmosphere, highly recommend.

Had lunch here yesterday. The food was average at best and the staff miserable. It’s such a shame as it has got fantastic views down the quayside. While the sandwiches were poor the cakes are great.

Cakes are back to being very tasty

Pop in for cuppa sometimes if down quayside nice seating area looking onto river tyne. Park right next to cycle hub so really handy.

I’ve been here previously for drinks which has been ok but recently went for food and it is an absolute ripoff. Paid £4.80 for a cheese savoury sandwich and had the smallest amount of cheese savoury! Why be stingy with the filling when charging customers a fiver? Should have gone to Greggs.

Not the cheapest for a bite but great river location and views. Plenty of seating in and out

We ordered a cheese and chutney panini, and it took around 25 minutes to arrive. When it finally arrived it was absolutely disgusting and borderline inedible. We sent it back for a refund and the staff dealt with it well. Drinks were nice- but totally avoid the food.

Nice meeting place for cyclists. I could inflate my tires with a good pump. Enjoy your meal indoors! Good initiative!

A huge thank you to Sean at the cycle hub who helped out massively when it came to my bike! He inflated the tyres, and reattached my handlebars and chain when I was unable to do it myself and did it all with a smile on his face! His knowledge, expertise and professionalism really impressed me and as a beginner, it gave me the confidence to ask for help and continue my cycling journey! I couldn’t recommend and thank Sean and the cycle hub enough! 5 stars ⭐️ ⭐️⭐️⭐️⭐️!

Always great food here and efficient and friendly service. Great location and plenty of seating both inside and out.

I bought two fruit scones for £3.25 each and two coffees. The scones were so dry and old I’m guessing they had been in their stock for at least a month. We ended up feeding them to the pigeons. It’s disgraceful that old scones should be sold for this price. Yes I should have complained but honestly you get so tired of spending your life complaining that I save my anger and energy for something more important than scones. Get your act together Cycle Hub.

Was really busy, but good place nice drinks,

We have had a throughly beautiful morning, with our teenagers and dog, good service, venue, staff, excellent, what a cool place, great vibe, loved it xx

Very busy cafe on riverside. Food choices were limited as they were running out of some menu items but food was decent. Staff were very busy.

We had a bacon and sausage sandwiches with a flat white and latte,hit the spot,both great 👍

What a disappointment, just not as good as a lot of cycling cafés I have visited, the staff need training and if they are being paid then a smile would help, if they are not happy doing what they do change your job. Overall 2 stars, you had a toilet however the seat needs attention.

Great place for local cycling information.

The coffee was good a while ago, unfortunately today it is not so. Thank you, the area is beautiful

It's hard to rate this place really, as we didn't get to try any food or drinks. We have eBikes and had heard there was a solar charger here. So we planned on getting food and drinks and charging up our bikes while we refueled ourselves and enjoyed views of the Tyne. However, the charger wasn't working and the staff on shift didn't know this nor how long it hadn't been working for. I seem to remember he also said he'd never seen anybody use the chargers. So, it appeared to just be a funky looking ornament or statue. Such a shame. It'd be a really useful thing for eBikers and would garner the cafe more passing trade if the chargers worked. As it was, we left without purchasing anything and charged our batteries in a nearby bar. 🤷🏼‍♀️ The adjoining cycle repair workshop looked cool though and stocked some basic accessories and gear. 👍🏼 NB: Even paid charging stations would be useful at this location given that it's on a cycle route, (though SOME pubs often let us charge for free if we're eating and/or drinking there, but still... chargers here would be very useful when in a bind).

Great little tucked away cafe. Also had several bikes fixed and serviced here to which again I have been really impressed. They actually give a hoot, which is a rare find

Great coffee with bacon and mayo sandwich. Located on C2C route

At family funeral, place put on a hospitable venue for us. Would certainly visit again under different circs.

We went there after being at the victorian tunnel and whislt the food was lovely. The service was awful. We could not decide what we wanted and the guy was losing his rag over it. There were no drinks advertised so I panicked and asked for a fentimans as I saw a bottle on the wall. We sat on the only table that did not have a sign on saying closed at 2.30. We assumed all other tables were booked for a party. A staff member came over at 230 and took away our plates and told us we had till 2.45 due to a party.... luckily we were finished food but not drinks but we felt rushed so left and so did everyone else. The atmoshere and service was awful it felt like we were not supposed to be there and rushed. Dont get me wrong the food was soo good but the service was awful. Next time you have an event on maybe dont open for public or at least make that clear for customers..

We went there after being at the victorian tunnel and whislt the food was lovely. The service was awful. We could not decide what we wanted and the guy was losing his rag over it. There were no drinks advertised so I panicked and asked for a fentimans as I saw a bottle on the wall. We sat on the only table that did not have a sign on saying closed at 2.30. We assumed all other tables were booked for a party. A staff member came over at 230 and took away our plates and told us we had till 2.45 due to a party.... luckily we were finished food but not drinks but we felt rushed so left and so did everyone else. The atmoshere and service was awful it felt like we were not supposed to be there and rushed. Dont get me wrong the food was soo good but the service was awful. Next time you have an event on maybe dont open for public or at least make that clear for customers.. We were also charged £30 for what we had which was a rip off.

Absolutely brilliant place, they didn’t even blink when we popped in (7 kids, 9 adults!) for coffee on Monday. They were smiley, professional, welcoming. I highly recommend it for fabulous looking cakes and a wide variety of hot and cold drinks.

Starting out on our tour from Newcastle to Edinburgh I was having trouble with my panniers. The mechanic from the bike shop solved my problem for me and we were able to sit for a while and enjoy the great Cafe knowing that the rest of our trip would be trouble free. Newcastle is lucky to have such a welcoming spot to cycle out to.

An absolutely outstanding service from the cycle hub team at our recent fundraising event. The team were just brilliant, warm,, welcoming and friendly, nothing was too much trouble. I would have no hesitation in recommending this venue and we will be back. We didn't have food from the menu but everyone enjoyed the cakes. Thank you so much!

Located right on the quayside. Excellent place to have a nice cup of your choice, a good selection of pastries, and a nice view of the River Tyne. Large parking lot right next to it.

I've been here a few times. The food is very nice if you're not after a restaurant style meal. I highly recommend the bacon sarnie. Staff are great, and there's great views of the quayside from the outside seating. This is a very popular cyclist stop, which is also good for repairs during a bike ride

Try not to inconvenience the staff too much by asking for a coffee. Waited 5 minutes for person in kitchen who was stacking shelves then feel like the worst person in the world when I said “excuse me”. He grunted, made the coffee then left the card machine while he went back to stacking shelves. God forbid I had to then “excuse me” once more for a spoon to stir my coffee. All delivered with grunts and animosity. And the coffees not great either.

Great coffee, we will be back....

Staff are friendly. Cafe is clean. Price reasonable.

Nice place for a cup of your favourite & a good selection of pastries. Nice view of the Tyne.

The staff are very friendly but the food is terrible and a complete rip off. They tried to help as much as possible but... we asked for a BLT and there was no bacon so we asked if we could have Tuna mayo sandwich without sweetcorn, they said yes, then the lady in charge of the kitchen said no sorry they can't, we said OK anyway so we're getting 3 Tuna and sweetcorn sandwiches at this point, on brown bread. At a cost of £4.50 each. When they came they consists of 2 slices of bog standard brown bread with a really sloppy pre-made Tuna and sweetcorn mix in a bag, not on a plate, The sandwich wasn't even cut in half and no salad or crisps or anything. The mayo was dripping out the bottom it was so runny. My wife sent it back before touching it they gave her a soft cream cheese bagel as a replacement. I ate mine and my son ate half of his. The bread was the biggest issue, for £4.50 you would expect better bread and presentation. Sorry can't reply to your message so will edit mine. In the picture is shown the Tuna and sweetcorn sandwich, this is on the menu hence ordering it. We asked what the bread options were and we were told white or brown, we assumed nice bread, we asked for brown and got this served in a bag, not cut, we were told the filling was a pre mixed bought one hence sweetcorn was already in it. Regarding not knowing what it is? I looked on-line at your menu and if you look you will see you have a tuna and sweetcorn sandwich on the menu, it comes in a nice tray, with lettuce and has a nice seeded bread bun in the picture. If I had actually seen a picture of that before I ordered there is no way I would have accepted any of the sandwiches you served us yesterday.

Beautiful views up the river, but the service is incredibly slow

£7.50 for bacon sandwich and a coffee!!!

A friendly atmosphere with freshly cooked lunchtime snacks.

Nice coffee with view of the Tyne. Bacon roll

A pleasant spot to stop off if cycling or walking along Newcastle Quayside. Friendly service, great cakes and nice sandwiches and light bites. Indoor and outdoor seating, and they don't mind if you want to use the loos without getting anything. You can also hire bikes here if you want to do a local day ride to Tynemouth or elsewhere.

For a cycle hub my friend had stopped there to fix a tyre. Staff refused him to use the track pump as it was for workshop. Not a good advert for cyclists

Good coffee I didn’t have food but what I saw didn’t really impress me.

Great cakes and coffee, but had run out of hot food on Monday at 2pm which was a shame. Great vibes and felt safe leaving the bike outside for a few mins while ordering

Great tea and coffee lovely place for a stop

Nice coffee and cake, nice spot to sit outside if the weathers good.

Nice place to rest after long quiey side walk

Great stop off when leaving/entering the City on your bike

Located along the Tyne quayside heading out of the city towards Ouseburn, I stopped for a well earned cuppa whilst participating in the Shaun on the Tyne sculpture trail in August 2023. The café is, as the name would suggest, geared up for the cyclists many of whom where meeting here to fuel up before, during, or after there ride outs. It was notable that many often stopped here and were known by name to staff. The staff were helpful and friendly as were the lovely patrons, of whom some advised they were regulars not of the cycling kind. They serve hot and cold drinks, snacks, cakes, scones, hot and cold sandwiches. There's also a cycle workshop onsite for all cycling maintenance needs. Seating is available indoors and outdoors, there's a convenient kiosk on the roadside for takeaway, a cycle ride through. Plenty of cycle racks and a pay car park. Toilets are located inside that were well kept and clean. The views were definitely my cup of tea especially with the fishing fleet moored alongside. As luck would have it the worst of the days rain fell whilst having my Earl Grey, and I was able to don my waterproofs before venturing out again! If you're in the vicinity do pop in and see what you think. I would have no hesitation going back.

Love this place food is very good … except the nachos..

Great cafe. I am gluten, sugar and dairy free. I contacted the cafe before going and they were really helpful in catering to my diet. Also had my dog with me and they are happy for dogs to be inside. She was even offered her own bacon! Great place.

Nice stop over on a bike ride 👍

Had a great time! Great for a wedding venue

Absolutely delightful place, the staff are always friendly and approachable, and the place is clean and well-kept.

An absolute fabulous place. I have used it on bike rides, but on this occasion, I took my twin Grandsons on a Shaun the Sheep adventure. One of them is wheelchair bound/tube fed, but this didn't prevent us from visiting the HUB - the staff ensured he was able to be enjoy the visit. It was a well worth visit from Liverpool once again. Highly recommend.

Interessante Mischung aus Fahrrad Werkstatt und Café. Etwas rustikal aber gemütlich eingerichtet, gute Auswahl an Getränken und Snacks. Toller Blick über den Tyne-Fluss und bei Sonnenschein eine schöne Terrasse.

Great place to meet on a nice day.

First time here really pleasant friendly staff and you can also get your bike serviced

I hired the Cycle Hub for my 40th birthday party. Jill was great helping me organise things, I got a reduction in hire fee as I booked early. Atlas and Angelina worked the party and were lovely hosts. The venue hss twinkly lights up so it didn't take much decorating. I'd definitely recomend the Cycle Hub for private events. Excellent choice of lager/ale/wines and gluten free lager/ale. Also had food during the day which was tasty, I had nachos.

Lovely place to relax by the river, and if you cycle there, you can have your bike serviced at there onsite workshop 👍

Nice cafe on route 72 food options a bit limited but still good cycle cafe

Came here on my bike on the shaun the sheep trail. Didn't even know that this place was here

Great atmosphere and a lot of cyclists of all trades passing by. Mechanic in the shop super helpful. Love the place.

Great little place with fabulous views of the river. I didn't even know it was there and stumbled upon it by accident. I'll definitely be back to try more of rheir food

Last ate here a couple of years ago and it was fine. We called in for lunch when we were cycling to Tynemouth recently and it's definitely deteriorated. Toasty was greasy and limp, the tea was awful and the sausage roll greasy and over microwaved. Queue to order was dreadfully slow, though the place wasn't busy. Great views up the river though...and I'm sure the bike workshop is very good

Rented two bikes during gig weekend for Sam Fender and it was just perfect! We took the bikes fo St. James! The person helping us was super kind and helpfun! Would definitely rent a bike again when I get back to newcastle

Didn't have food but menu looked good. Wonderful location. Shame about the weather!

Perfect place to stop for a quick coffee mid cycle

Come here for the views. Come here for the loos. But ignore the bored staff on a Friday afternoon.

Cafe is nice, but food is really simple and choice is very limited. Menu offers sandwiches and some cakes. Coffee is not from specialty roasters. I would not recommend to eat here, but it is nice to come and seat next to the river and maybe enjoy ice cream or so.

On our family walk we called in for drinks. Our daughter chose a mint milkshake, but it was very disappointing really. For £4.50 it was basically a glass of flavoured milk, not as described at all. We like this place, but today was a bit of a letdown.

Great place for a bite rest and some coffee

Nice place to visit as a hadrian walker

Great place for cyclists to pop in for a cuppa, to effect repairs or ask advice etc. Reasonably priced food and drinks, lovely terrace by the river. Yeah, good place.

very nice little Caffè. very dog friendly. can't fault it really

I have a confession....I can't ride a bike, no balance and at 59 I'm not that bothered. However I've always seen this place and wanted to come. Bit disappointed as hubby had set his heart on bacon sarnie and there were signs everywhere advertising them but staff said no bacon 🤥 Went for sausage sarnie instead with a cheese scone and 2 teas which cost about £11. Nice cafe inside but sat out as lovely morning and looked down the Tyne

The location on the river is a treat.

Nice place to stop off for refreshments after a walk around the Quayside

Good coffee and cakes, good service

Lovely staff and extremely helpful!

Went in here as we wanted a coffee and must say they are very nice not had food yet but will on the next visit here . Kids had hot chocolate said they were lovely.

A lovely mug of tea and a sit in the springtime sun.

Casual coffee spot with pretty decent food choice (savory food, bagels, cakes, warm food ect) Probably a good value for money (cappuccino around 3.5£) and loads of outdoor seating if the weather is favourable. Definitely would agree with previous comments very recommended for biking stop or quick snack :) Really nice view on the quayside as well.

Great spot for a coffee with or without a bike!

Just notice they have a solar powered charging point for ebikes. 👍🏼

We had a coffee only. Thoroughly enjoyed it.

First class service, replaced brake pads for me this morning even after explaining that I didn't have means of paying on me (will call in at first opportunity to settle bill)

Nice place to sit down and recharge the batteries right on the Riverside.

Canny cafe right on the Tyne, part of the cycle hub. Good coffee, savoury snacks & cakes (inc. vegan options) at what is a reasonable price (these days) Great staff.

Called in for tea and a cheese scone while cycling. Cafe seemed much nicer than my last visit which was several years ago. Service was fairly fast and reasonable prices. Nice day so sat outside surprised by how many other cyclists were calling in although it is definitely a cyclists cafe.

Nice atmosphere. Brilliant food. Brilliant prices for food. Good music volume - not too loud. Nice service. Good size sandwiches.

Great selection of cakes etc. We just had a cake and coffee so can't comment on the rest of the menu. Lovely flapjack and my husband had a brownie which he said was great. Big car park which used to be free but is now still only 40p/hour and can pay by phone. Good spot to walk along the quayside.

Jill and the team hosted my birthday party at the cycle hub and it was brilliant! Jill helped me find catering, DJ etc and the hire of the room was so reasonable. It is such a gorgeous venue and my guests were all very complimentary-the river views were especially appreciated. We were all very well looked after and I would highly recommend this for an event.

Nice place with an awesome view ...

Nice and friendly staff great place for a coffee and a rest