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4,15

Based on 470 opinions finded in 2 websites

4.2Ambience4.7Cuisine4.2Price4.2Service
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Nº 813 in 1604 in Newcastle upon Tyne

Nº 69 of 151 British in Newcastle upon Tyne

CUSTOMERS TALK ABOUT DISHES WITH..soupscoffeesandwich

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Bit expensive but lovely to eat at

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Nicola Halton . 2024-09-09

MORE AT Google

The improvement at Pret is noticeable - I had good coffee and a delicious, fresh wrap. Nice service too.

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Dora Frankel . 2024-08-12

MORE AT Google

Good selections of food high quality lovely for eating light amazing pastery

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undogubul gaming . 2024-07-08

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Friendly staff. Prompt service. But the music is always ridiculously loud. Even when I have asked in the past, it has been refused.

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Geordiesteph . 2024-06-12

MORE AT TripAdvisor

very exspensive shop clean would not use regularly prices to high for me

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Edward Hughes . 2024-06-03

MORE AT Google

Love to go here for choc bar and brownie Well I used to

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North east Bus photos . 2024-05-17

MORE AT Google

Expensive food and drinks, lack of sitting areas as many visitors had to leave. The fact you have to clear up your own rubbish for the price you pay. You should be waited on.

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Ryu Hassan . 2024-01-24

MORE AT Google

Tasty sandwiches, not cheap but tasty! Nice enough coffee. Friendly counter staff.

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Stephen Psallidas . 2023-12-27

MORE AT Google

Best soup I've ever had. Quality

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David Hardie . 2023-12-27

MORE AT Google

The food is yum, everything is good. I came everytime i go to train station. However I need to make a complaint about the charity contactless machine at the counter. It should not be placed there, I was charged a few times just because my phone is next to it. I know its a charity and out of good will but I felt like I was being scammed. I hope the shop can do something about it.

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Choco Fong . 2023-12-19

MORE AT Google

such friendly and fast service, eating in facilities are a little dated and the whole place could probably do with a refurb however can’t fault the service and products

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Grace Ranson . 2023-11-06

MORE AT Google

Astonishing hot coco and excellent staff members in Pret Newcastle. Would love to know when the Christmas menu is available soon as it’s our favourite time of year with the wife. Well done Pret!

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Abigail . 2023-10-31

MORE AT Google

One of the nicest groups of staff I’ve ever encountered in a coffee shop, they’re always smiling and helpful, even when it’s crazily busy, or even just before close. Not sure what I’d do without them, their hot drinks are holding up my degree. And a special thanks to Julie and Alex for always remembering my order, even when I can’t!

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Aleks Frost . 2023-10-25

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Πολύς κόσμος και δεν βρίσκεις θέση, ουρά στο ταμείο και οι σούπες μπερδεμένες

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κωστας Λουμπας . 2023-10-11

MORE AT Google

The ladies at the till today were very amiable. I couldn’t read their name tags but they were in between 15-16. My drinks were also pretty spot on :)

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Dani S . 2023-10-04

MORE AT Google

Service is always good. And a guy named Alex is always friendly. He should be getting a pay rise for his customer service alone. Good work go guys.

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simon huddleson . 2023-06-21

MORE AT Google

Friendly staff and good coffee 👌

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Mas . 2023-05-09

MORE AT Google

Fast service, better coffee and brewing than any other franchise or chain in the area and great staff!

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christopher kenchington . 2023-03-29

MORE AT Google

Lovely food but difficult to find a seat at lunchtime

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John King . 2023-03-01

MORE AT Google

Friendly staff the place was nippin clean Your always assured a warm welcome no matter how busy this cafe is.

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Michael Hoy . 2023-02-28

MORE AT Google

Thank you cute Alex for making my day extra special xx

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Dan Habarta . 2023-02-22

MORE AT Google

It feels like the service standard has gone down alot. Catering mainly for the student market.

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Lorraine Jukes . 2023-02-20

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I love ❤️ this place wish there was more in area ie metro .durham

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Jill Chin . 2023-02-13

MORE AT Google

Staff are lovely food is amazing wish they would get the second one back in Newcastle

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Lindsay Graham . 2023-02-12

MORE AT Google

I went in today and was served by Heidi, so lovely and smiley and the service as quick as always! Made my day :)

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Ileniya W . 2023-02-07

MORE AT TripAdvisor

Ik had een wrap en mijn man een broodje tonijn. Eten is altijd superlekker en vers bereid. Leuke prijs.

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Anneke Buné . 2022-12-03

MORE AT Google

staff are all very nice and i never have any problems. been coming here for ages using subscription and it’s more than worth it. only thing i’d say is they often run out of certain drink options but that’s to be expected later on in the day.

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Marsha Tinkler . 2022-10-21

MORE AT Google

Always great coffee but fixtures and fittings in need of some TLC now.

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Barry Turner . 2022-10-03

MORE AT Google

Nice little coffee shop with friendly staff.

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Peter Bodefjord . 2022-09-13

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قهوه جيده وجلسات جميله وخدمه حلوه

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Mahmod Alenzi . 2022-09-10

MORE AT Google

I love Pret. I really do. I think the quality of drinks and food served is excellent as is the variety of products available. However, this is let down by their continued use of disposable paper and plastic cups for their sitting in experience. Contradicts their sustainability and green credentials. The Newcastle branch is a bit of soulless experience if you're sitting inside. I understand that there are limitations if there are no windows in the area so no natural light but the staff aren't particularly the most welcoming either (perhaps they were distracted and having an off day..who knows). Thoughts are... great if you're coming with your own portable to takeaway and enjoy their excellent offerings elsewhere but don't sit in if you care about the environment or want that comfortable, welcoming feel; not the Newcastle branch anyway. Updated this two months on because they still choose to use disposable cups for eat/drink in orders and I sent a query to Pret about this and was fobbed off with a "thanks for your thoughts and feedback to the store". No update, no change. Just disappointment and more waste to landfill.

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Sarah Pegington-Chow . 2022-09-05

MORE AT Google

Cancelled my order when I got there. Should have put me out. Sorry but won't use this business again

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bry oak . 2022-08-26

MORE AT Google

Had a light breakfast and a coffee. Nice friendly atmosphere, liked the banter between the regulars and the staff.

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Philip “Pipster” Usher . 2022-08-25

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ساندويش الفلافل والحلوم لذيذ - كورسان الشوكولا لذيذ

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Moon 7 . 2022-08-14

MORE AT Google

Consistent standard of decent coffee... Using the subscription really makes this good value for money.

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lindsey gelson . 2022-07-25

MORE AT Google

Unfortunately the avocado of my sandwich was rotten, so of course the taste was awful. :( I was so disappointed. Surely I'll never order food from you again.

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Emanuela C. . 2022-07-24

MORE AT Google

Best spot for Grab&GOs on the high street

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armand gap . 2022-07-19

MORE AT Google

I like the Pesto Pasta Salad Box it was delicious, convenient place especially when you work near the city and the place is clean to sit down, it does get busy especially lunch time, but love this place and the food.

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Newcastle Asbestos Removals Rd . 2022-06-14

MORE AT Google

Yeah, coffee was good, but when did pret turn into an internet café? Plenty of single people occupying big tables and not buying much but Plenty of paperwork and laptops spread all over😡

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Phill Law . 2022-06-11

MORE AT Google

They didn’t send my mac and cheese

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Hyperion P . 2022-05-25

MORE AT Google

Nice place to grab a coffee. Coffee is always great n service is good.

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win task . 2022-05-01

MORE AT Google

Great place, good staff and very good food

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Maxwell Imogene . 2022-03-31

MORE AT Google

Delicious food and friendly staff

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Dixon Abigail . 2022-03-18

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I love the coffee & the employees are so friendly :)

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Luisa H. . 2022-03-02

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A Nice Boy called Isaac in Newcastle was very Kind to me, and Helped me a lot, very nice Staff.......

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Anna Wiltshire . 2022-02-18

MORE AT Google

Good fresh food and great manager and staff. Very friendly.

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IAN HALL . 2022-01-22

MORE AT Google

Great. Very friendly staff. Always a pleasure to visit. The place is clean, well maintained and the service efficient. Heidi is a superstar - very welcoming and serves every cup with a smile.

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Jamie Carrahar . 2022-01-08

MORE AT Google

This particular branch is insanely busy compared to what it used to be. You get served very promptly but then havd to wait an age for a hot drink. Although I don't have any issues with the food or drinks, it's not worth the wait

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Richard Stevenson . 2021-12-09

MORE AT Google

Overcrowded and not enough seating.

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Lynne Legge . 2021-11-15

MORE AT Google

Wow - Saturday afternoons are busy Service is quite chaotic- but you’ve got no chance of missing your order - they shout loudly 😂

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Frank . 2021-11-06

MORE AT TripAdvisor

A very good shop. Nice staff. Great and fresh food. I really love it. مقهى رائع جداً وسندوتشات طازجة وصحية ولذيذة كذلك. مزدحم دائما خاصة في الصباح والظهيرة. أحب هذا المكان ولكني مستغرب من عدم شهرته مثل كوستا وستاربكس.

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A A . 2021-10-21

MORE AT Google

Seriously good coffee! And nice membership😍 Lots of respect for the staff! Really busy all the time with people who mostly get coffee for free. They stay calm, even when no one comes to pick up their coffee, which they called out several times. Gonna support them for the months that I’m here!

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Luna Risiglione . 2021-10-07

MORE AT Google

I visit regularly on a morning commute to get a latte and the service is okay. The staff are cheery and there is not really a long time to wait.

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Helen Watson . 2021-09-12

MORE AT Google

Lovely place for a catch up with friends or even by yourself..I love their latte, their falafel wrap, croissant...n I tried their chocolate n almond cookies which were delish!

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Sarah Asif . 2021-09-11

MORE AT Google

Good fresh produce, hot and cold, very good salad options, excellent drinks and pastries, helpful friendly staff

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Dave Adams . 2021-08-17

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أكل وسندويشات برِت محضرة يوميا و طازجة لديهم قهوة عضوية، وخيارات متنوعة من القهوة والمأكولات للنباتيين.

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Qamar . 2021-08-10

MORE AT Google

Great place to go for a cuppa and they are really lovely staff

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Ivy S . 2021-07-21

MORE AT Google

Staff always AMAZINGLY HELPFUL. Even during busy periods staff will take the time to answer questions or assist with anything you need. Fab place....

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Darren Gray . 2021-07-10

MORE AT Google

We wanted a filter coffee on a Saturday afternoon after walking around the shops and discovered that this branch closes at 4pm! On a Saturday! What on earth!? All the other coffee shops on that street close at 6pm. What is going on? I think this needs looking at, even 4:30 or 5pm would be far better.

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Jennifer . 2021-06-06

MORE AT Google

One of the finest, friendliest and efficienct prets in the country. The staff are awesome. The food and drink well prepared and tasty. Coffee especially good.

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Watson & Marsh . 2021-05-18

MORE AT TripAdvisor

It's a pret , so service is great as usual

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Harry Ardern . 2021-04-11

MORE AT Google

Great store with professional and friendly staff. Definitely will visit again.

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Adnan Alsadah . 2021-04-02

MORE AT Google

Outstanding customer service and fast and friendly my favourite coffee shop

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Sarah Bond . 2021-01-01

MORE AT Google

Great service and quality food like any other.

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Nôno Pengue . 2020-12-04

MORE AT Google

The most lovely, decent and hard working staff at this Pret - most days the queue is a mile long because of the new subscription offer but they are always cheery and my Americano is always perfect.

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Bon . 2020-11-07

MORE AT TripAdvisor

Nice and relaxed atmosphere if a little pricey.

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Colin Wright . 2020-11-01

MORE AT Google

This is another fine example of Pret A Manger. There was a long queue to get in because they were restricting the number of customers allowed in the store at any one moment as part their social distancing measures. the staff were polite and helpful.

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Sava Heron . 2020-10-28

MORE AT Google

Love this pret, always treated so nice by all the staff! Every time I’ve came in Heidi has given exceptional customer service, as someone who worked in the hospitality businesses I know how stressful and exhausting it can be, which is why I’m so amazed at how Heidi stays so enthusiastic and friendly all the way through her shift!

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680eleanora . 2020-10-22

MORE AT TripAdvisor

Pricey l, any frap or milkshake is unbelievable tho

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James Hedley . 2020-10-06

MORE AT Google

This has to be the friendliness pret in the country, great staff and awesome coffee

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Skipper of Keble Voyager . 2020-10-02

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Really Polite and Happy staff, great selection of food and fast service! The Chocolate Frape is my favourite; i do recommend everyone who likes chocolate to try this as there is no taste of coffee.

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Leo . 2020-09-23

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Heide - one of the females working there - one of the most lovely and bubbly staff members ive ever met. Brilliant service and so polite.

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Daniel Richardson . 2020-09-17

MORE AT Google

Nice coffe, nice juice, good food.

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hemmat elmasry . 2020-03-07

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Toilet was dirty and 3.99 for a sandwich 3.80 for caramel frappe without cream topping but breaker has lid with domed top for cream. Was disappointed. There was a lot of spilt food and drink on floor and only one member of staff on floor and she was trying to serve everyone. Won't go again.

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Jackie “Jax” Shann . 2020-02-12

MORE AT Google

There was a good choice of food, and everything my friend and I had was lovely and tasted fresh. It was rather busy but we were served quickly and efficiently by very friendly staff. The only issue: hygiene! It was a battle to get a table, and when we did, it was filthy. Moving on to the toilets - also disgusting! There were two toilets, and both managed to be so filthy that I couldn’t bring myself to use them. The staff were clearly all extremely busy serving customers, but I really didn’t enjoy the lack of cleanliness.

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AnnabelleWoods . 2020-02-02

MORE AT TripAdvisor

Good quality. And they give to the homeless

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Iain Hardie . 2019-12-24

MORE AT Google

Mint hot chocolate a little too sweet, but really tasty! Food always lovely, experience made fab by Heidi who ALWAYS wears a smile on her face. A credit to Pret

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aliciamU5291CR . 2019-12-11

MORE AT TripAdvisor

Their newly introduced Turmeric Latte with Coconut Rice is AMAZING! Everyone should give it go! Deeply soothing drink! Most of the drinks are fairly priced as compared to other high street coffee shops!

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FARUKH ZAMAN . 2019-12-05

MORE AT Google

Food is beautiful and they cater for all tastes Staff are Excellent and always very Helpful, The different soups are wonderful and taste lovely

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BillyWizz923 . 2019-11-19

MORE AT TripAdvisor

Staff are Always polite and shop very clean excellent place for Coffees and Sandwiches but the Soups that they make are beautiful and tasty , love Pret A Manger Food.

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Neil Shepherd . 2019-11-19

MORE AT Google

Nice food in reasonable prices. The vegan choices are ok, especially the porridge!

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Babis Giannios . 2019-11-11

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Always busy mid afternoon as it’s popular here for the large student population in the area. Food always freshly prepared on site. Coffee is very good here. Service is 2nd to none.

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David Mackenzie . 2019-11-05

MORE AT Google

Always have a coffee and croissant and it's cheap

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Jackie Billard . 2019-10-31

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This pret is really nice, lots of choice of wraps and sandwiches. The hot chocolate was perfect and the staff were pleasant. The only downside is that it’s always busy and there isn’t much seating area.

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maddisonjames6 . 2019-10-23

MORE AT TripAdvisor

Always good filter coffee at 99p in comfortable surroundings

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Ernie Shorton . 2019-10-19

MORE AT Google

Wow the team work hard! Good coffee

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Katherine Vero . 2019-09-27

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Enjoyed a well earned cuppa & sandwich in the sunshine thanks to the outdoor seating! Food & drink good.

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Ruth Lorimer . 2019-09-21

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Busy, busy, busy due to the Great North Run. Great atmosphere under pressure. Thanks lovely staff!

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Tina Mundy . 2019-09-08

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Porridge delicious. Or on the counter breakfast sandwich for 1.99 bargain!

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Cheese Cone . 2019-09-06

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Very busy however staff efficient but prices a little on the high side

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Robert Wilkinson . 2019-08-09

MORE AT Google

A reasonably priced coffee shop

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Pauline Woodhouse . 2019-08-05

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Fantastic service, fab pastries and pies especially the one with pecan 😋i love falafel and hallomi wrap they make, you’ll never love wrap in any other place except the one they make.

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Amjad A . 2019-08-02

MORE AT Google

A cut above many fast food outlets.

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Marian Smith . 2019-07-09

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I’ve taken a macarroni cheese, an salmon wrap and a coke for lunch. It was too much food, but all delicious. I spent 11 pounds - coke 1 wrap 4 macorroni around 6.

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gabrielatoscano . 2019-07-03

MORE AT TripAdvisor

Not much seating as all outdoor kit was still inside

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Peter Heaton . 2019-06-29

MORE AT Google

Ok not the best one I have been in but ok for a quick snack. Staff was friendly and helpful. Usual expensive prices for a chain

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Keith R . 2019-06-18

MORE AT TripAdvisor

Inadequate and badly maintained toilets, with recurring faults that are not rectified. Dirty tables. Very expensive for what it offers as regards atmosphere and facilities. Limited access to napkins etc.

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Mr Me . 2019-06-11

MORE AT Google

Matcha latte is the best choice here :-) when I am in Newcastle I always have to buy one

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Roman Šinágl . 2019-06-10

MORE AT Google

Visited the Northumberland Street 8n Newcastle outlet..quite busy mid morning..place clean and tidy inside. Nice variety and display of eats..however..outside tables were cluttered with finished trays and drinks etc..no bin nearby to dispose of cups etc..staff friendly

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Robert Barrass . 2019-05-24

MORE AT Google

Love this shop, great staff, excellent staff

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Richy Ryan . 2019-05-23

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