The Botanist Newcastle in Newcastle upon Tyne

Great atmosphere, but service very slow. No point using the QR code app on the table. At least 30 minutes wait - much quicker to queue at the bar....

Awesome place! Enjoyed the entire experience. Definitely recommend!

Sent burger back without touching it. Girl serving asked how I knew burger was bad without trying it ( rustlers burger > botanist) £16.75 for the privilege …Got a kebab to replace it which was distinctly average also. 2 friends were also bitterly disappointed.

I went to the Botanist with my friends for my friends Kristólfur Gimli 50th birthday party. First of all the food was great but my friend Valur was not happy with our seating. He wanted us to be seated upstairs but not possible. But the atmosphere, food and drinks were great!

Visited here as staying overnight in Newcastle whilst visiting our son Myself and husband both had the chicken kebabs which were really good. My son had the small steak which he said was very tasty but portion size quite small Overall the food is very good but you pay for the venue and the name Lovely to say we have visited the Botanist and to be fair the food was good but there are just as good venues with much cheaper prices

Fabulous for Cocktails & View's of Newcastle. A great menu has everything from nibbles to main meals.

Beautiful place to go, it is expensive but it’s beautiful. I would 100% recommend. They have a roof terrace where you can overlook monument. Staff are friendly and super chill and the restaurant itself is quite nice will say though that you have to walk up three flights of stairs to get into the restaurant itself

Beautiful restaurant, music was a bit too loud! Food was a bit bland particularly the kebabs and wings

Ordered a berry colada and there was 3 dead flys within the drink, asked for the drink to be remade, just to get the second drink also having bugs in the drink :(

Perfect Atmosphere on Valentine's Day.

Went for Valentine’s day and we were served by Scarlett and she was so lovely. She noticed we didn’t have our drinks while we were eating g our started and got them straight away!

Really nice place Great service, lots of choice. Drinks are relatively expensive but your paying for flamboyant drinks so it's not that bad.

2x Hanging Kebabs 1x hummus starter 2 x pints and a service charge =£55 about the going rate for dining out in Newcastle now even if you went to the pop up crap in Eldon Square food everywhere is So overpriced. Food was tasty and plentiful still not sure about the hummus being served in a Troul, just put it in a bowl.

Food lovely. Staff really helpful and friendly. Viwes from the window seat fabulous.

A really great venue right in the centre of Newcastle. Friendly staff, good selection of food and drink and the set up and design is pretty awesome.

Food was tasty . Only problem was the price and size of the portions. Overpriced Burger and a few chips . Wife's hanging chicken kebab again small for what you received

We had a great lunch here today. Joe was great, really friendly and helpful. Food was delicious. Good choice of menu and drinks.

We went to the Botanist, last night for food and drinks. The service was good, attentive and friendly and the cocktails delish! Sadly the food was very poor. We opted for the Beef Sunday roast. The meat was a rump cut and was dry, hard to cut and very chewy, we left most of it. Such a shame as the veggies were tasty. It was luke warm and the impression we got was the chef had left and a server was neuking it in the microwave. We shared a dessert and sticky toffee pudding which was barely warm. The botanist is renowned for good food but sadly we won’t be back for eats, as it’s over priced for the quality we got. Such a disappointment.

Lovely venue if it's for food or just a drink. Service can be a bit slow especially during busy periods

Seemed understaffed tonight. Waited quite a while to be seated & had to go find someone. Once seated waited a good 15 mins for 2 drinks. When food came they gave me the wrong type of chips & forgot the onion rings. The steak was lovely & cooked perfectly. Overall a little disappointed but, won't stop me going again.

I have visited The Botanist before for a few beers (not the best selection hence the 4 stars.. better beer selection would o made it a 5 star). But not for food until a meet up with my sister for a late lunch n av gotta say the food (whilst yes it was expensive) was absolutely tremendous so much so I went for a bottle of Red wine which complimented the steak (which was cooked medium rare n just the way I like it) perfectly. Will I return? If the chance arises.. yes

I loved the central location in Newcastle's city center and the building itself is amazing. Inside, there's a stunning glass ceiling that makes you feel like you're in a giant, chic birdcage. The vibe and atmosphere are fantastic, and the service is friendly and attentive. However, the food was disappointing—bland and mediocre overall. I would have loved a bit more vegetarian options as well. The only highlight for me was the hot cookie dough dessert, which I had never tried before and absolutely loved, addictive. Come here for the unique ambiance and vibes, but not for a memorable culinary experience.

The botanist is a great venue for drinks and food. It upmarket and they have spent time making the venue look great. There is often live music in the evenings. Great place give it a visit.

Wouldn't return for another meal, but I would certainly consider coming back for drinks. Despite how busy it was the staff were always friendly and helpful.

In the past I have reviewed this location to be 4-5 star. However, our experience on 29th November was terrible and unacceptable. Food was mediocre, service was good around the bar area, but the person in charge of restaurant front desk was rude, negative and effectively spoilt the evening. the lady who served us was ok, but they were all unnecessarily stiff about where to offer seating for guests. Although Turkey hanging kebabs were advertised in a pre-arrival marketing email, the item was not available for order unless you were ordering festive menu. Shame, as other restaurants like Zizzi for example has hanging kebabs in their menu. Over all, the experience was off-putting, and we will think twice before returning here. There is enough choice around Newcastle to be bothered with the rude supervisor.

1st visit to this place for a xmas party meal, we collectively pre-ordered our meals. We anticipated our food coming relatively quickly once we were sat. We waited atleast an hour for our starters, which there was only a small amount of the party getting. After roughly 45 minutes wait, the party leader asked for an update on the main course, 10 minutes went by and we failed to get an answer, so she asked again and got the same response, after waiting anither 15-20 minutes on top of that, the mains eventually turned up. The food was really nice. However the service was sub-par at best unfortunately. Definitely room for improvement.

Very disappointed, despite being a frequent visitor, particularly for Sunday lunch. Went to today for live music and roast and no live music. Nothing on website to advise and in-fact when I asked at the bar the guy didn’t have a clue, I had to ask him to go ask someone, which was an inconvenience for him. Minimal staff interaction or genuine customer service. I’d say most didn’t want to be there or interact with customers, which is such a shame. Asked to speak to manager to give feedback who was super defensive and interjected every time I gave some feedback. Resulted in a generic ‘sorry about that’ and a flat 20% refund without asking me what would make it right. When I asked why no live music was told only on Saturdays in January. Suggested maybe it would be good to put that on the website and was told that’s a ‘head office’ thing. Overall really disappointed, and despite the 20% refund I’m still leaving unhappy as it’s not just about the discount but the overall way it’s handled. There is more here that could be said but I’ve tried to limit it to this.

First time eating at The Botanist and it did not disappoint, we will definitely be back.

We visited for my boyfriends birthday meal, they went above and beyond to make it an amazing experience! I'd mentioned in the special request that it was his birthday and asked if we could have a window seat, not only did we have a window seat but they'd left a birthday message for him on the table! The food was incredible as always (the kebabs are amazing) and the service we received from all staff, in particular from our server Joe, was outstanding! Will definitely visit again!

Lovely atmosphere with the best of welcomes.. we didn't have food just drinks Service was excellent

Spent New Year’s Eve at The Botanist in Newcastle, and it was amazing! Live music, dancing, and great drinks – the vibe was unreal. The place looked stunning, and the crowd made it even better. Such a fun way to kick off the new year!

pretty poor - food is very overpriced and naff. Place is nicely decorated and staff friendly enough.

Loved it. Went for a group dinner with colleagues from work. Pretty crowded though. But very cosy, and quite good service.

Good food is a great location staff are excellent.

The food is horrible, bad service and expensive.

Great food and excellent service

came here for christmas night out. We pre ordered our meals weeks prior. We waited 15 mins for a table that was already booked. Genuinely waited about 1 hour 45 mins for food, understand that there was a lot of meals but considering we pre ordered, we assumed this would be a lot better. on top of this, drinks as simple as a bottle of coke took 10-15 mins to arrive. Food was very mid, definitely not worth the extortionate prices. Overall, very poor experience. wouldn’t return or recommend.

Festive hanging kebab cold veg served with it really hot. Waited ages.

It was absolutely amazing. The hanging kebab was bomb and the dessert smashed! Great service as well, indulged our preferences and gave us tips on nice places to take pictures. Had starter, main meal and dessert plus wine and water for a steal.

Very nice restaurant, really a hidden gem in the center. Unfortunately we couldn't go straight away as it is very popular so always make a reservation! The music is very loud, making it difficult to hear each other

Great ambience, great cocktails. Friendly staff

Lovely cocktails in a gorgeous setting. Live piano singer made the vibe and atmosphere very indulgent. Loved it!

Everything is beautiful 😍 The setting, the atmosphere, the drinks and the food!!! A Newcastle must-see ❤️❤️❤️ Very high level 😍

Whilst attending a Christmas get-together, my party and I arrived early and were told by front of house staff that our table would be delayed by 15 minutes due to the prior guests. Once seated, our server was amazing and couldn't be faulted. We each had a hanging kebab and were not disappointed. Unfortunately, we were asked to leave our table another 15 minutes early to accommodate incoming guests despite many tables being vacant, meaning our 90-minute slot was cut to a rushed 60 minute dining experience.

Booked Christmas meal for 6. Three of the reordered meals where seabass on parmesan new potatoes, these arrived without the potatoes. When we pointed this out we eventually received a bowl each of potatoes. We had finished our fish by the time these arrived and they were the ordinary potatoes that were being served with the other meals. The waitress then gave us a bottle of wine as recompense, we did not want any more to drink and two of the diners affected were not drinking wine, this was clearly just their standard response. We complained about this and they did eventually deduct an amount from the bill. However, insult was really added to injury when another waitress quite curtly asked us to vacate our table as it was only booked until 8. When we told her that it was booked until 9 she told us that we were wrong, (a quick check of the booking on a phone proved we were not). Very disappointed, given the not insignificant price we paid. Will not be back.

20 quid for a botanist burger the size of a starter, I want be coming back here in a hurry !!!

Work team Christmas meal last week, very disappointed. We pre ordered from a set menu, as we were quite a large group (15 or so) the food arrived and most of it was wrong. None of the steaks were cooked to our liking (after pre ordering days before), it appeared they had been pre cooked and left, meaning none of them were rare/medium rare. Chips were hard and not fully cooked. Starters were all over the place, giving a group of 5 people the sharer starter for 2. Staff very blunt with colleagues when anything was said about the food. Very poor and not what we expected but still had a good night afterwards. Unfortunately, we will look elsewhere for our work events.

Such a lovely location for drinks, always looks gorgeous lit up on a night and it’s truly so magical inside! Love siting on the balcony in the sunshine having a nice cocktail with friends

Had great meal last night with my wife fantastic food and great service

We had a large group and went for the set menu for £40 a head for the Christmas menu I thought it would be something special. The best part was the family sharing starters, these were some of the same on the standard menu. The mains were the Christmas hanging kebab. Cold, dry and dull. It was not enjoyable whatsoever, if you want a roast just go on the Sunday. That is way better. The dessert was sticky toffee pudding, This was neither here nor there. The venue was obnoxiously loud, we waited 20 minutes to be seated at our table for 8pm because the venue was overbooked. I've been to this venue twice in the last fortnight once mid week where it was not even a quarter as busy as it was on a weekend and service time for a lime soda was still 25 minutes + Im definitely not rushing back here anytime soon

We came here for a work's evening out. The food was very good and the restaurant has a lovely atmosphere. Chicken katsu curry was good.

Overpriced but nice to look at.

We were really impressed. A great menu, attentive service, fab drink selection and brilliant atmosphere with live music.

Rude staff! Arrived early for a drink, I was told you can sit anywhere. We made our way to the empty top floor. We just sat down enjoying our drink and we were told sorry we have to move downstairs as they are using the tables for diners. Ok off we go. We sit downstairs in the half empty room, another member of staff asked us to move again. This table is for diners. At this point I’m getting annoyed. I ask hey if I can stay until you need the table, the bar area is busy there is no seats. No no no a manger sends us packing! Cheers for spoiling a quiet drink. Oh and the tables were both still empty when we left! Use your common sense people. We won’t be back

After entering, we marveled at the beautiful bar, the tree above it and the very high ceiling topped with light garlands that gave the feeling of a starry sky. We went upstairs and spent some time in the outdoor area of ​​the establishment overlooking Newcastle's night center with its beautifully lit Christmas market. We had our favorite IPU and enjoyed the night rush. I highly recommend ❤️

Been a long time since I’ve visited the botanist after being a former employee and really glad to hear it’s still doing so well. Great food and drinks and excellent service from Scarlett, will make another visit much sooner!

Great atmosphere and service but the food was disappointing. Chips and pitta were overcooked. £110 for four adults on shared starter and a poor main. Not again.

We waited 40 minutes before any body took our order only after I had to go up and ask Then our meat and Yorkshire pudding came 48 min after asking did the veg came we had eaten the meat as it was going cold spoilt the experience my Grandaughter birthday no apology given straight there with the bill ?? I phoned later to speak with manger just said I know it was not good send us a email 😡😡😡😡 would not advise any one to use this place

A bit pricey but food was lovely

It's good, the atmosphere is good, it's original. But the service is a bit slow, don't be in a hurry. We stayed for more than 2 hours to eat 1 dish and a dessert, and that was at the beginning of everything, that there were not many people

Although the surroundings, service and staff were good; sorry to say the food was mediocre at best for the price. The kebabs look impressive but really had very little meat on them. The fries and pitta with the kebabs were bland and the pitta was very hard. My sea bass was ok ( skin not crispy) but the roasted new potatoes were under cooked and barely warm. An expensive mistake choosing to eat here.

Pre booked a table, waited for table to be cleaned, which was very efficient. But this was the only efficient thing of my visit. Waited 20mins then found a staff member and asked for a colleague to take our order, a member of staff came over, who was abrupt and I felt put out as we requested to be served. We then waited a further 15mins and no drinks had arrived, so unfortunately we walked out, informing the desk to cancel our order and explained our frustration. There was tables to the side of us and behind all either canceling order's or speaking about never going back. We have ate at the botanist many times, on busier Saturdays and on match days the service we received was diabolical, and we.will not be returning.

Great food, great people, great vibe

Great bar. fantastic atmosphere. huge range of cocktails and drinks

Sunderland was excellent but not happy at the Newcastle Botanist! I would have complained normally but I was with 6 other guests, 1 of which has a son who is a manager of A Botanist elsewhere. I had Katsu chicken which was way overdone ! This should never be served that way.

It's a really nice place with good food and great staff I will be back again when I visit Newcastle again

Just had the best experience at The Botanist Bottomless Brunch! From start to finish, the service was top-notch. The staff were attentive and friendly, ensuring our drinks flowed. The quality of food and cocktails was absolutely brilliant. The best bottomless brunch in Newcastle, hands down! Thank you for the best afternoon Botanist!

The Botanist in Newcastle is an absolute gem! The ambiance is incredible—cozy yet lively, with beautiful decor that creates such a unique vibe. Though we were here just for drinks, we loved every bit of it. The rooftop views were fantastic, giving us a perfect backdrop for a memorable evening. The staff was friendly and attentive, adding to the overall experience. Highly recommend The Botanist as the perfect spot for a night out or special occasion—can’t wait to visit again!

Sophie was pretty damn good with the Old Fashioned cocktail. Fantastic service!

We went for a girls lunch .staff were lovely.joe was there to check we had everything we needed.food and drinks were really nice

Have just visited the Botanist and have walked out after waiting 20 minutes to be served at the bar. I joined a queue and proceeded to wait, as I watched 2 gentleman walk in and to the bar. After a long wait the barmaid proceeded to serve the two gentlemen! I was so shocked I angry i proceeded to leave to which she pulled a face and said "they were there before you" , they WERENT as I had waited that long i made a point of taking note as to who had arrived in the time I was waiting. The attitude of this girl was deplorable and I won't be returning!

Sunny Caribbean temperatures, fantastic bars and restaurants friendly people. Before the last ice age this city was actually on the equator. Although of course there was no city here at that time. That only happened when William the Conqueror‘s son came and built the castle. Since then we’ve managed to fight off the Scots and the English & kept our identity as the Geordie nation. If you haven’t experienced Newcastle then you don’t know what you’re missing. Party on dudes.

Absolutely love the botanist. Well worth the money once in a while. The kebabs were spot on and the starters were lovely. 10/10 All round

Started off as a lovely experience, a beautiful location, busy and the food was lovely, as was the cocktail I had. When the food arrived it was also really lovely but the service wasn’t the best, it seemed very rushed and then we could hear staff laughing in supposedly the kitchen area? When I finished my drink I put it towards the end of the table but no one collected the glass or asked if I would like another drink. We also didn’t have anyone check back to see that the food was good (no complaints on the food, it was lovely. However, had there been an issue it was hard to catch staff). Finally, I caught some staff to bring some water but calling out felt embarrassing and rude. I have to reiterate the food and cocktails were lovely but the service just didn’t seem up to standard for the environment.

I absolutely love this place,the atmosphere is amazing, and the combination of great music and incredible food makes it a standout experience❤️

Food was lovely, cocktails were so nice and the service from Patrick was great! Lovely night for my mother's birthday, thank you!

Wow beautiful place, food lovely. Service amazing from Pat .. what a wonderful way to spend your birthday 🥰 Thanks Pat!

Absolutely lovely and kind service. Pat was incredible. Very friendly, funny and attentive. Can Absolutely recommend.

Served by Pat this evening. Excelent food, service and location, thanks alot. Always recommend if you go to Newcastle. Best virgin colada ❤️

Food and service amazing. Great value lunch menu

Really good environment and food. Love it

I was really disappointed with my recent visit to The Botanist in Newcastle. First, we had to wait 25 minutes at the bar just to get three drinks. Then, once we were seated, it took another 15 minutes before anyone came to take our order. When the food finally arrived, it was far from fresh—sweaty and lackluster. For £20 per kebab skewer, the portions were small, and the quality wasn’t up to standard. To make matters worse, when I asked for the service charge to be removed due to the long delays throughout the evening, the waitress was unnecessarily sassy about it. For the price we paid, the experience was underwhelming, and the poor service only made it worse. Wouldn’t recommend it based on this visit.

Lovely building and great service the food looked good and everyone was very friendly

Went in yesterday afternoon, and left after 20 minutes standing at the bar waiting to be served....one server on a Sunday afternoon is ridiculous. Never again.

2+ hours waiting for food order, after waiting, food was incorrect, not all dishes turned up, multiple people left without meals for another hour, drinks came about 45-60mins after ordering, sometimes longer, staff were unable to provide updates and often left the table for over an hour without updating. Food was either cold or dry on arrival, would have a better kebab with pre-cooked chicken and raw pepper from Aldi, sauce was literally just oil in a dish… ewww, however, one saving grace, when we asked for ketchup or mayo as a device to have the ability to swallow the food, at least the sauces came out in buckets (maybe they knew the food was shite)

We went to the Botanist the other day and Emily was serving us. Nothing was a bother, despite having had to cater to my uncommon chilli allergy. She was super helpful and very friendly. She made our day!

Beautiful venue with great lighting, rooftop and cool foliage (including an indoor tree!) Unfortunately the mixologist seemed rather overwhelmed and was trying to make too many drinks frantically at the same time, and even broke a glass as a result. It was nice that there was live music, but sadly it wasn't very good and made us want to leave to another venue.

I love this place!! Great drinks and atmosphere. Good food, though a tad overpriced. It's always on my visit list when I am in town!

Great bar, roof top terrace is fantastic.

Amazing experience. Booked a table so got seated on the balcony away from all the crowded bar with such a good view, could see the live music. Got our food so quick. Food was so good. A very nice burger, tasted alot more fresh than other restaurants visited in newcastle. (i get mine plain with cheese which is why it looks the way it does) 😭

Whilst the food is great, it arrived before our drinks which took over 40 minutes despite ordering the same cocktails for cocktail week. They didn’t offer any discount so at the end I asked for the service charge to be removed which they did but at a chain like this staff should know that it was unacceptable on a Thursday night which wasn’t that busy. Been a few times now and service has been slow clearly understaffed - sort it out!

Busy time and slow service as a result.

Came in for a few drinks. Rip off drink prices for pints. Then Tried the happy hour 2 for £15 on signature cocktails just to be told after they were made the one signature cocktail I ordered wasn’t in the deal.

I like the place but waiting ages to be served on Saturday

Wonderful decor great service fantastic cocktail week cocktail really rich with a spirit id never had bwcodd would take the lift if you dont love stairs

The web site is misleading. It says its dog friendly, so I booked a tsble for three. On arrival, I was told dogs weren't allowed in the restruant. I had to find a table in the bar. As it was a Monday, there were tables free, but only one low level table with seats high enough to eat comfortably. They need to change their website to reflect reality. Had I known, I would have booked somewhere else. The 4 stars are for the excellent service and food, which was enjoyed by all.

excellent place. amazing atmosphere. the only negative was that the barman shouted very loud every time the cocktails were ready in order for the waiter comes. that was really disturbing. otherwise the place was very beautiful

Really great food and atmosphere , had amazing view down grey street, not bad price wise too

Lovely but extremely expensive when the majority of your £10 drinks are 90% ice. I attended a birthday there and the food that was provided was lovely. Again let down by the fact they provided no serving utensils so people literally took to taking handfuls of chips when they could have supplied tongs. There was also nothing to scoop the dips onto your plate with.

Abbie was amazing! She was a wonderful server with great recommendations, great service all round. Thank you!!