The Crown Inn Harvester in South Gloucestershire

We often have a mini family reunion at this Harvester, it being central to us all. However, after our latest disappointing visit we wont be coming here again. When we asked for a drinks menu we were told none was available because the prices are currently being 'updated'. We noticed that the main menu now has large price increases on it. A Veggie burger being £17.99p now! The menu items had also shrunk - there were only 2 steaks available and both were overpriced - we ordered the 12oz Ribeye at £23.99p each. One of the salad bowls we were brought was dirty so we had to ask for it to be changed. At the salad bar, there were only 3 dips available - we were told they were out of stock of all others. When the meals came there were things missing from them! We had not been advised of this in advance or offered any substitution. The steaks came without the grilled tomatoes and the burger came without the hash brown. When queried we were told that they were out of them - but no adjustment was made to the price to allow for this or any remedy offered other than being told that there were tomatoes we could get from the salad bar! Overall we feel the whole place has gone downhill badly with staff not offering proper service or customer care. However, one waiter - Umi - did his best to ensure that we were served promptly and with care and courtesy, despite him not being our main waiter. We had summoned his help as our own waitress was nowhere to be seen when we wanted more drinks. He later served us with our desserts too - again our own waitress not being around when needed. He is a credit to you, Harvester and you are very lucky to have him. Sadly, your increased price and poor attitude re missing items, and lowered standards mean that we will not be visiting you again.

Been using this Harvester while visiting Bristol, terrible service, had to go and get a waitress as they forgot we're there! Food had been left under the heat lamps too long, very dry. No lunch set menus now and expensive.

They cancelled my order on Uber eats but charged me !!!

I live locally and always used the Harvester for a social drink or a birthday meal for the kids etc recently a group of 10 for a 12th birthday. I recently got charged £170 for driving into your car park. I got out of my car read the signs got back in and drove off. On this occasion I didn't eat at your restaurant. In order to use the shops and restaurants around we need somewhere to park. As part of that local hub I would expect I could park in your car park. At some point someone from Harvester thought it would be a good Idea to let a money grabbing parking firm on their site. As a result I will never spend any money with your brand again. Im sure you do not care but It will make a difference somewhere to your company and to someone. Just like the recent TGI Fridays chain you will need the support of your regulars. Its not one visit that makes the difference its the regular visits that add up. Good luck with annoying your locals and customers , there is too much choice out there to be mediocre these days and get away with it.

Had a lovely meal. New menu was good. Food was nicely presented and hot. Deserts was lovely

Amy never stopped not even our waitress just noticed ours hiding in bar n amy running round well done amy

What you would expect from a harvester. Food is fine, nothing special but perfect for a quick meal to fill you up. Our little boy loves the salad bar and it saves him from waiting ages to eat when he's hungry.

Lovely food staff are very helpful and polite

Lovely service provided by Amy, friendly and quick service

Unfortunately it was poor, food was cold, waitress didn't really know what she was doing, no asking how the food was. Very over priced for what you got. I would do 0 stars if i could.

Hazel did a great job and food was excellent

Hazel was the waitress she’s always so lovely

Had a lovely evening at the Harvester in Longwell Green and Hazel was an absolute superstar caring for all the needs on our table. A great way to celebrate a family birthday!

Hazel was an excellent witness today. Thank you very much

We had a meal here. We were served by Hazel and the service was brilliant! We will be back!

Hazel was my waitress. Good service , good food.

Hazel was our waitress. Excellent service!

Hazel was great very helpful and very friendly

Okay so I have been back and actually it has improved massively since I last went. Still not worth going out the way to visit but of your passing it's acceptable

Hazel was very friendly and the food was excellent.

Visited because we had a money off voucher, decor and seating very tired, in need of a refurbishment.

Aimee was a delightful host qas very supportive to my partner with an allergy and was very helpful when making suggestions. Will be back

Lovely place, food was amazing, probably ate too much though. Our server Aimee was lovely and efficient, made our dining experience memorable. Will definitely be returning.

We were here for my dads 70th birthday. Food was great and our server Aimee was amazing! Really happy with everything from start to finish. Now I am full!

Aimed was lovely & helpful, great service

Lovely place to spend time with family, lovely food and lovely atmosphere. The staff specially Amiee has been very helpful and professional

Amy, was an amazing server. Food was great.

Good food at a reasonable price, salad bar is nice, plenty of choice and is well restocked. Friendly service.

Aimee served me and my family she was very polite and patient whilst we ordered are food and drinks she came back and gave us our salad bowls and after she gave us our food she came back to the table and asked if everything was good and if we wanted any more drinks definitely recommend her as a waitress

Hazel was a great server very happy and helpful

Hazel was our server today, very welcoming and warm. Made our visit lovely! Thank you!

Lovely place to eat, hadn't been to a harvest in what feels a lifetime. I wish the salad was it it used to be and the rolls now don't seem to be where they should be! Hopefully it was just a one time thing.

Hazel was our waitress today was such wonderful service deffo recommend this harvs again thank you for a great ecperience

Popped in for lunch and hazel was great 😊

Hazel served us and was lovely will be returning

Served by Hazel, fantastic service and her recommendations for desert. 29/08/24 - served by Hazel, great service and recommendations. Will come back again.

Just wanted to leave a lovely review about Hazel she was our server today, she is so friendly and had an amazing service with her.

Hazel was amazing so nice and friendly

I always book because this place is so popular. Best Harvester in Bristol.

Me and partner came here with family for meal I phone to book a table the staff was very helpful and very polite on the phone to me. When we came to order our food our waitress was very friendly and helpful too. And we all very enjoyed our meals. Specially the salad and the main meal and it's very good value for money I would highly recommend here and I would definitely come back

Emma was very polite and the service was fantastic. Definitely be returning soon.

Great food and service from Emma was great

Hazel was the waitress it was excellent service.

Very nice and good was great service was good and very fast service

Aimee was an amazing waitress- thank you so much for your service and friendly hospitality. My son did struggle today with certain texture of foods (autistic) and was on the verge of a wobbly moment. Aimee was an absolute star in not only being able to lighten the mood- but made my son feel really at ease. She is an asset to harvester. Thank you Aimee. We will be back.

Got put on small table for 4 people, no room to put plates, felt very squished. Dirty fries don't order hardly any pulled pork on them waste of money, skewers 4 bits of chicken with blacked pepper things rubbish meal for high price to pay. Won't return.

Came here for tea our waitress was amy very friendly,helpful made us feel at ease food was delicious and the pudding was even better

Went with my family, I’m sorry I hate to say it but it was a little on the poor side when it came down to portions. There were hardly any chips on any of our plates! My son had a child’s meal and he literally had around 10 chips! I chose Tex Mex chips with my meal and there was so much sauce on the top. Lots of guacamole and salsa and no chips! I think the large amount of guacamole was to conceal the fact that there was hardly any chips in the bowl. Such a shame as normally I love the Harvester and they are generally good with their portions. I’m sorry but it was very overpriced. If you are going to be that tight you should be charging alot less. You can eat in another pub for half of this price and a better portion. I shall be going there next time! Also I witnessed a customer at the salad bar using one pair of tongs for every item that he put on his plate, so yes no good if you have an allergy. The staff didn’t seem bothered at all about being on it. The staff that served seemed polite, that was the main positive, so well done to the waitresses.

Not been to the harvester in ages, but must say Aimee was very helpful , had a laugh and the food was lovely

Our server Aimee was excellent.

Aimee was a great server and was very helpful. Definitely come back

Lovely food, Aimee was helpful and very pleasant very good customer service

Visited the harvester recently. Found the meals to be overpriced and nothing special at all. They clearly are very understaffed and the young waitresses who work there perhaps need a little training on how to deal with customers. No smiles, no friendliness, almost arguing with customers when customers comment that their hot drink is cold. Also now waiting for a parking fine because apparently I should have entered my registration details on the system on arrival. Perhaps members of staff could mention this to customers upon entering the premises. Unfortunately, I will not be returning to this establishment as when I eat out, I do it as a special treat and unfortunately there was nothing special about this visit at all.

Hazel was very helpful and friendly. 5 stars

Amazing service at the harvester, always very fast and attentive, will 100% be returning

Visited 9th August for early dinner. Husband had garlic mushrooms, steak, I ordered the mushrooms also, gammon steak well done. Mushrooms passable, steak ok, gammon not well done, very chewy, snotty egg, hard Luke warm chips. Explained the issues and asked for replacement as inedible. Waitresses apologetic and took back to the kitchen. After 20 minutes returned with new meal. This time the gammon was a brown colour, not like gammon at all, cut into it to find it was raw in places. Was offered free dessert, said no thanks, just wanted to leave. Paid for steak meal and left wished I hadn't now, as the whole experience was not pleasant. Would not revisit nor would I recommend.

Aimee gave great service very friendly

Hazel made us welcome, great waitress will definitely come again.

Crazy closing times, was told by staff 9pm on a week night? What close so early

Hazel was the waitress, fast service and very kind. Food was amazing

Lovely family meal out. Hazel was our waitress and looked after us really well

Hazel was our waitress, very good service

Great service, quick and very friendly Perfect for the school holidays!

Hazel was our waitress & she was superb throughout ! Thoroughly enjoyed our meal today, will return !

Hazel - waitress, great service, friendly.

hazel was our waitress and she was amazing ! she is such a nice person💖

Booked ahead. Very busy. Excellent steak and trimmings. Friendly staff. Harvester group.

Brilliant service from Hazel. Will visit again.

Came to the crown instead of our usual havester (snuff mill) which is superb. Greeting was poor to start with. With the greeter demanding any vouchers we were using. When I finally did understand what they were demanding, I was made to feel stupid when I asked did they want to scan them. We were using the kids eat for a £1. Our server was lovely but the food was dreadful. The salad was OK but the bread rolls that the kids love were stale and inedible. Our mains were bad. I had the dirty burger which again stale bun and over cooked burger. Upgraded the chips to dirty fries....soggy, drenched in luke warm cheese with tiny sprinkle of bacon and onions. Poor The kids burgers were stale over cooked. Soggy chips. The cheesy garlic bread looked like it had been cooked by the sun. Sent this back immediately for it to never materialise again. Had this removed from the bill at the end. My wife had the bbq burger which funnily was OK. All in all terrible experience.

Very nice food and staff were fantastic.

Hazel was our waitress and was really lovely and helpful!!

Hazel was our waitress today, she was really lovely and very welcoming

Amy served us really lovely lady and food was lush!

Aimee was amaxing. 5* service and so so friendly. Thank you so much.

The food is always good and we are normally served by Leah who is a credit to the establishment. She is always so helpful and kind, she always makes sure we have everything we need and we never have to wait long to order or for our bill. She always put me and my family at ease, due to her cheerful nature. I travel from another city to visit this restaurant regularly due to the great food and service I always receive. The whole team are lovely including Hazel, who is also helpful, friendly and kind.

I'm not usually one to complain, but this food was absolutely awful. The chips were soggy, and the burger was just gross. No other words for it. We were sat next to another couple complaining about the food, and we took it with a pinch of salt, but when ours came, we really understood why they were so unhappy. We gave back a full plate of untouched food, and we weren't even asked for a reason why. We waited over half an hour for our plates to be cleared. Then, when they were eventually cleared, we were told we had to leave because they needed the table back. The staff also huddled around, very clearly talking about the fact that we hadn't left yet. Rightly so, I wasn't leaving when I had a full drink left. I wouldn't recommend this place due to the unprofessional staff who like to huddle in corners and very clearly talk about customers and storm passed us to clean table when we did leave without a word.

Lovely member of staff, always friendly and helpful. Hazel welcomes children and goes out of her way to make sure we have everything we need. Thank you 😀

Hazel was the waitress, was lovely food and lovely service!

Georgie was a good waitress and food was fantastic

Aimee is amazing! Great with my son! i will 100% recommend to come back with her serving us! Thankyou Aimee

Amiee was great - brilliant service! Very happy with how we was hosted by her

Hazel the waitress was amazing 🥰

Our server Kelly made our dining experience 10/10. So lovely & helpful 😊 We'll definitely be back.. oh the food was fantastic too! Medium Rare Steak.. spot on 👌 Ribs were good also 👍 Thank you

Hazel was the waitress. Very happy with the service and food.

Hazel was our waitress absolutely fab! Thank you!

Lovely staff , moved us to a different table on request, food was amazing

Aimee our server was very quick helpful friendly and always on hand brilliant service

Aimee was amazing but the venue was far too hot, need to put the air con on

Our server today was Aimee she was so friendly and my son loved interacting with her.

Hazel was amazing with us today, couldn’t fault her very polite and the food was amazing!!😁

We had the delight of having Hazel as our waitress tonight! She was amazing, very speedy and made sure we had everything we needed!! Thanks so much Hazel!!

We had a lovely meal at this Harvester. Hazel was very accommodating and managed to get us in on a busily booked evening. Food was yummy and service was great!

Hazel our waitress was lovely and very attentive! Didn’t have to wait long for our food during summer holidays so that was amazing!

Hazel was out waitress, amazing service. Lovely meal.

Hazel the waitress was great. Very friendly and great service

Hazel was our waitress today, lovely lady very pleasant.

Lovely quiet atmosphere, able to chat, no loud music.

Very nice atmosphere. Food came very quickly and was dry and overcooked. But others may like their food cooked thoroughly. Staff very friendly.

Hazel was very helpful and friendly! Lovely food, will be visiting again :)

Typical harvister, staff great, food was as expected, the place is a bit grim though, very dark and dated.