Based on 403 opinions finded in 1 websites
Opinions
Myself and 13 others of our walking group booked for lunch after our walk yesterday. I hadn't been in the Cross Keys for some time but I shall certainly go there more often. We were very well looked after and felt very welcome. We were seated on one long table which was ideal for our usual chatter. The food was excellent and great value for money, especially the autumn set menu - 2 courses for £12. Thank you for looking after us so well.
John L . 2024-11-07
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Ordered pizzas, probably the worst pizza we ever had. Cheap base , made up with additional topping which didn't improve things.
Carol . 2024-10-16
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Our birthdays are days apart so we decided on a quiet Sunday roast with all the trimmings for our joint birthday meal out... our first choice let us down and not surprisingly everywhere else we tried had no room at the inn at 1pm on a Saturday afternoon. Then we happened upon the Cross Keys who offered to serve us the restaurant food, just sat in the bar area, which was quiet, comfortable and cozy. We enjoyed a really good roast dinner with all the trimmings. One had a starter. the other a traditional Sunday dessert (crumble with custard!!!). We enjoyed the food, left pleasantly full and at our own pace. The staff were friendly and professional we were left alone but kept an eye on...so when we did need something.... the service was there and with a smile....will definitely be going back.
Happiness46466681864 . 2024-10-07
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Another amazing Sunday lunch, food superb, staff extremely attentive and all for a very reasonable price. would definitely recommend for the Sunday lunch or any other meal, varied manu to suit all tastes.
helen h . 2024-07-07
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Our first visit for a family Sunday Lunch and we will definitely be returning. The staff were very attentive, food choice excellent and quality of food superb.
helen h . 2024-04-28
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great food ( fish pie ) and superb veg all presented hot , quaint surroundings and helpful staff . will definitely visit again
Roger L . 2024-03-14
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Warm welcome, good service and very tasty food. Good value too. Also very clean. I wish we lived locally as we’d be in there every week. Good variety on menu and interesting. Not typical grub. A really great pub!
Louise M . 2024-03-10
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Very pleasant staff with a good welcome on arrival. Service was perfect and professional. Food was very good if a little on the pricey side (a reflection of our times ?) The set menu was good value and reasonably priced. I chose this restaurant as a midway meeting point for family knowing there would be no parking issues Would certainly go again if in the area.
Julian S . 2024-02-04
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We had food here the day before our wedding and actually had our wedding meal here too. Both meals were absolutely beautiful, the steak was cooked perfectly. All 3 courses of both days I could not fault, staff were kind and went out their way to make sure everything was perfect for our wedding meal. We had the back room, which was secluded to the rest of the pub, it was quiet and intimate which is exactly what we wanted! They opened the pub early enough for us to dress the room and everything was just went to plan effortlessly.
Selina P . 2024-01-28
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i have been meaning to revisit since my last visit in 2020, but due to covid etc i never got around to it , my lunch visit was a joy , excellent food , convivial surroundings and great staff. definitely will revisit very soon . the only downside was the car park and the exit onto the main road
Roger L . 2023-12-16
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The Cross Keys Inn served us an excellent Xmas lunch. The service was attentive, speedy and good humoured. The portions generous and the vegetables fresh and not overcooked. Excellent choice of beers. My only gripe and this is no fault of the pub is that it is an extremely dangerous exit from the car park onto a main road with absolutely no view to the right. It is necessary to pull out “blind” and trust that traffic gives way. That apart it’s full marks to the pub/restaurant and the staff.
EdmundH360 . 2023-12-15
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Friendly welcome and service. Good choice on the menu, we opted for the set menu and were not disappointed. The food was cooked & presented well and the portions were of a good size too. Service was busy not surprising at this time of year but we didn't feel rushed at all. Will definitely return.
JLN666 . 2023-12-15
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Wonderful food, service and staff excellent, the Cross Keys never fails to deliver, we will be back
Yvonne J . 2023-12-14
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Absolutely wonderful, exceptional food, christmas menu, service and environment was lovely and staff were very attentive
Melanie D . 2023-12-02
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We went to the Cross Keys with 6 of our friends to celebrate my wife's birthday, the range of food on offer was excellent, we all had a really good meal and the serving staff were friendly and efficient, a great lunch
steveW7158 . 2023-11-23
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Twelve of us recently enjoyed an evening meal to celebrate a friend's birthday. The atmosphere was lovely and we received excellent service, including one friend's dietary requirements being willingly provided for. The food was really enjoyable, so much so, that I have booked to have the Christmas menu lunch with hubby and a friend the week before Christmas .
nessief . 2023-11-16
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Lovely lunch with friends, great menu, excellent food, great ambience, attentive service, we will be back soon. Thank you
stella k . 2023-10-20
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There was a good choice for Sunday Roast. We all had roast beef, which came with all the trimmings. We were told to ask for more veg if we needed & we did ask for more cauli cheese as it was only a small amount for 4 of us. Surprised to see we had been charged £3.50 for it. Good choice of puds too. We will return, it's a convenient place to meet family & food is good
Rome_at_Easter . 2023-10-16
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Food and service were good, the waitress was really lovely. However we left feeling disappointed which over shadowed our lovely evening - we booked as a large party with 3 kids. My 2 year old changed her mind having the sauce mixed in with her penne pasta, and wanted it separate (she’s 2!), and the waitress kindly changed it. We didn’t expect to get charged the £8 extra for a bowl of kids pasta and sauce, as it was only pasta! I understand if it was any other item that costs a lot more (we wouldn’t have sent it back, we would have eaten it between us if we knew!). The Young Diners menu comes with ice cream, and we only ordered 2 as my niece didn’t fancy it (our choice I know). So really as we paid for 4 kids menu, we saved the restaurant 2 ice creams… sounds pedantic but we felt the owner was! He came over when we queried the bill, and he just said “well we had to throw it away”. I said we appreciate that, but it was only pasta which doesn’t cost loads (and doesn’t amount to £8 worth, despite the sauce on the side). He didn’t accept this, which is fine and his choice, and we paid the bill with it on. I’ve seen some of the manager’s replies on here, and don’t worry we won’t visit again.
von_88xx . 2023-09-25
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Decided to try out the Cross Keys for a lunchtime reunion with cousins from overseas, plus three friends, plus well-behaved dog. The menu was good, with an impressive selection of gluten free options for a Coeliac. Service was prompt, non-intrusive, professional and attentive. Our food was well cooked, tasty and nicely presented - the plaice, chosen by three guests, was particularly delicious. The ambience was very pleasant. A great success all round - thank you!
Witchend1950 . 2023-09-19
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It is so much easier to write a good review than one highlighting problems. In April I came here and had a really good experience. I gave The Cross Keys a five star review. In recent times I have regarded The Cross Keys as a safe pair of hands. On several occassions we have escaped to here for a bit of relief from the stresses of everyday living. The last vist was not a happy experience and I have not returned since. Because I am vegetarian I am often faced with limited choice on a menu. To make things worse I opt for healthy eating low calorie choices. The only thing on the menu I wanted and could eat was a heritage tomato salad. It was not available. It was suggested I could have halloumi cheese instead of mozzarella but that is chewy and not appropriate. The whole experience was unsatisfactory Yesterday I went to the Riverside Inn and had the perfect heritage tomato salad. The Riverside Inn is only ten minutes away fromThe Cross Keys and it was worth the effort. Realistically I may come back to the Cross Keys. It is dog friendly and I have had happy times here. Could do without the fairy lights in the bar. This is an old building with history. Fairy lights do nothing to enhance the atmosphire. My advice is to come here and experience things for your self. I have had good times here.
Hilary P . 2023-09-16
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Absolutely love this pub. The food is always great quality and beautifully cooked. The service is exceptional, the surroundings lovely and relaxing, and there is always something different on the menu. I also love that there is always a separate menu of fresh fish specials on as well. It is great to find a menu with some imagination and flair, as well as offering traditional favourites. The ingredients are always great quality and they really know how to cook here! This is my favourite place to eat… always a joy !
Foodiejem . 2023-09-02
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Dont be fooled by the demure exterior of this village pub, when it comes to good honest pub food it services it up in spades. Highlights - the Brixham dressed crab and the ludicrously delicious ice cream sundaes. Lovely surroundings inside, no pressure to vacate...
fluffymonkey . 2023-07-01
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A weekday lunch with friends. The Pub is very pleasant (though exiting the carpark isn’t) and the staff are exceptional, charming and helpful. The food is OK – it’s ‘posh’ pub grub and, to my mind, a little on the expensive side. Though we enjoyed...
Bob M . 2023-06-23
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Booked a table for a Saturday lunch for a family get together. There was eleven of us in our party. Table position was fab, doors to the new lovey outside seating area we're open, letting in the lovely sunshine. Service was fantastic, food selection is...
Julie L . 2023-06-13
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My husband and I cycled to the pub for Sunday lunch on 11 June 2023. We arrived an hour early and asked if we could bring forward our reservation. The staff were extremely friendly and accommodated our request without fuss or inconvenience. The Sunday roast...
Joanne M . 2023-06-11
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Having been here before we thought we’d give it another chance after our first time the service was not what we would have expected. The food here is excellent and it’s such a shame that the staff make you feel uncomfortable and put pressure on...
Lynda B . 2023-05-09
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Good good and very nice decor. Polite staff. However the did not have a toilet for the disabled. I did point this out at the time.
Getaway43299 . 2023-04-24
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A lovely find in a lovely village .Usually go to another restaurant in the village but decided on a change and what a good move. Very welcoming and nice decor. Food was really lovely and hot, 2 courses for £16 .Drinks a tad expensive .Have...
pollie456 . 2023-04-20
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Excellent food (all fish was fresh), very reasonably priced for the quality and friendly staff who were happy to help with everything. Would highly recommend for a high quality Castro pub meal for a good price.
Cate B . 2023-04-08
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Excellent, reasonably priced food served by very friendly staff who are good at their job. The food was very fresh (including the fish) and all the meals were great. Perfect place to go for high end food at a great price. Would highly recommend.
Angus B . 2023-04-08
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Delicious 3 course Sunday lunch with friendly service at just the right pace. We were a party of 8 friends and this was a perfect venue for a catch up as tables are in alcoves which allow conversation to be heard without shouting! Roast beef...
DroitwichBear . 2023-04-02
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Had a lovely meal here. Menu is great menu if you’re allergic to gluten as lots marked gluten free. Would definitely return.
Birmingham838 . 2023-03-27
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We went on a Friday evening so they were quite busy,however the staff were very friendly and efficient. Food was excellent and well presented ,lovely atmosphere and very relaxing. We will definitely be going again
David R . 2023-03-25
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Our first visit….food was great, a good selection of fish dishes on the specials menu..good choice of wine, staff were very attentive and welcoming…especially Laura who served us. We’ll be back!
SS662014 . 2023-03-25
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A very nice place great service but I would a liked a better menu to choose from The food was okay but needed to be more exciting
richandangie . 2023-03-21
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We visited the pub for Sunday Lunch, a great choice of food on the menu. We received excellent service throughout our visit, the staff made us feel very welcome. The food we had was lovely, we had the two course meal and that was plenty....
SusieJ42 . 2023-03-19
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Lovely food, great beer. Extensive menu with fresh fish dishes and sandwiches as well as steaks. Staff friendly and efficient, all very reasonably priced. My husband had the whitebait and the tartare sauce was homemade. I had toasted ciabatta with prawns and crayfish. I would...
merrylj2023 . 2023-03-17
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Excellent car park at the rear meant no issues with the car. Seated quickly by the staff Decoration of the restaurant was very good. Ordered salmon and whitebait for start Ordered scamp and faggots for mainChocolate tart for dessert All the plates were cleaned as...
whitey1962 . 2023-03-16
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Visited here for the first time. Hugely disappointing. Menu read really well (we’re ex publicans) but food was not at all great. My starter duo of duck was basically duck pate with two of the smallest pieces of duck breast I’ve ever seen. Partners calimari...
L9909ZPpennym . 2023-03-03
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Family Sunday lunch at the Cross Keys Inn. Six of us in total. We've been in the week a few times and had a really enjoyable lunch and this was not exception. Roast beef with all the trimmings cooked to perfection , roast chicken and...
JohnT654 . 2023-02-12
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A warm welcome to match the very pleasant surroundings waits for you here. The food whether it is a lunchtime bar snack, or a dinner in their restaurant - it is the same high standard. Their lunchtime snacks, in particular the home made soup and...
Maggie180857 . 2023-01-28
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Just had another wonderful meal at this lovely country pub. They really know how to cook here. The menu is great, and changes with the seasons. I love the fact that every day they have fresh fish specials on, even on a Sunday. The service...
Foodiejem . 2023-01-20
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Our first visit here since change of ownership. The welcoming and service was great - very friendly and attentive staff. The restaurant has been refurbished to a high standard and it has a homely atmosphere. The negatives: Portion size of vegetables & selection was poor...
Ann B . 2022-12-13
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Our first visit to Cross keys since the refurbishment & new ownership. Cannot fault the service & the food was excellent, great price for quality produce. Definitely plan to rebook in the future.
Maxine B . 2022-11-05
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A lovely venue with a sensible menu with choices for most tastes. Server greeted at bar and shown to table with appropriate lighting. Drinks ordered and provided quickly whilst menu perused. There is a competent fixed price menu and a more adventurous main which can...
SussexBoy24 . 2022-10-23
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A mid-week dinner with friends. We ate from the Summer set menu. The portions were generous and the food was good. I had the smoked salmon starter, which was much more generous than I expected. The others had the pate which was, apparently, good as...
Bob M . 2022-09-22
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the food was incredible and brilliant service defo going back staff where friendly sunday roast was the best
lindacK1426QQ . 2022-09-17
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Gosh they know how to cook here ! It is wonderful to find somewhere local that actually does daily real fresh fish specials. The Dover sole was absolutely divine. My starter of trio of shredded duck bites with hoisin sauce was so moist and tasty,...
Foodiejem . 2022-08-13
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The pub is a little unprepossessing from outside (especially compared to other more “swanky” pubs in Ombersely) but as soon as we stepped inside it won us over with nice decor and really friendly welcoming staff. The menu is interesting and varied and the food...
555DavidS555 . 2022-08-03
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Although we are local we haven't visited the Keys for many years. From our arrival with lovely friendly and informative staff the evening was excellent. The pub has been very well refurbished. We all has two fish courses, the food was superb and beautifully presented....
Annette H . 2022-07-29
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Just before we left I heard a group behind us saying it was really good food. The folks at the table next to us had also expressed their satisfaction. This makes it a really easy review to write because we felt exactly the same. This...
Jomsomet . 2022-07-10
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Had an excellent lunch at the Cross Keys. The staff were really efficient and friendly, and the portions of the (very nice) food plentiful. Also easy to find out what options were gluten free (one guest is a coeliac). The surroundings were smart and tasteful,...
WessexDiner . 2022-07-03
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Booked a table for 4 on a Friday night. We arrived early but wasn't an issue as our table was ready. The pub was very busy too which is always a great sign. Shown to our table & drinks ordered. The servers were excellent &...
suki_meg . 2022-05-20
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We came for dinner and had a very good experience. My partner had carrot and ginger soup. I had a taste and the flavours were balanced very well. I had a delicious risotto with perfectly cooked young asparagus which was delicious. We shared a really...
Hilary P . 2022-04-28
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Four of us had a delicious meal. the menu is very varied, providing for a variety of tastes and the portions are generous. The staff are all very pleasant and helpful and there is a good atmosphere in the pub. We had a very enjoyable...
Ihaterugby . 2022-04-25
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Booked Sunday lunch after a walk. Nice to see a few options available apart from the roast, but we both chose the roast anyway! The roast beef was cooked beautifully pink, very tender and plenty of it. Husband had some of the pork as well...
Snaptravel-767 . 2022-03-07
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Stopped by for a Sunday roast with a few friends, under new ownership the place is unrecognisable, fabulous decor throughout and food to match! Staff are really helpful and as mentioned the food was fantastic and cooked to perfection. The place is a real credit...
X6511LGdavidb . 2022-03-01
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Cracking welcome when we arrived, great menu options for all budgets, cosy, quality and great food. Will be back !!!
Anon379 . 2022-02-12
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Quite simply outstanding. This ranges from Customer service, location and most certainly the quality food. Will be booking again . Photo is Pan Roasted Partridge breast on minted peas and black pudding starter.
Gav149 . 2022-02-06
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We always loved the King's Arms and were a bit worried when booking online the booking came up as the Cross Keys . The King's Arms has moved its food operation down the road to the Cross Keys As excellent as ever. good service ,...
littleliz999 . 2022-01-15
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I’m always a little reticent to venture out for Sunday lunch as disappointment so often awaits, but our whole party were thrilled with our recent lunch here. The staff were fabulous, friendly and attentive during a very busy session, looking after us and the dogs...
thekipper66 . 2021-12-14
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Under new management, lovely country pub which has been tastefully renovated by the new management. Serving excellent food in a lovely setting. Well worth a visit.
714RuthB . 2021-12-08
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Went to kings arms for lunch in new home at cross keys today .what started out as very promising with friendly staff and lovely starters soon took a turn for the worse Stone cold food sent back to be microwaved and reappeared not much better...
MSully73 . 2021-11-28
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.my husband and I met my sister and brother in law here for lunch The lunch was excellent and the service was too
traceykC6657HS . 2021-09-12
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Lunchtime food is very good, very pleasant surroundings. still building up a business so it was quiet when we went. Hope they make a go of the place, kitchen and eating areas nice and clean will visit again
Roger L . 2020-10-11
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Enjoy popping in for a drink but it’s the first time we have dined here since the Cross Keys reopened. Superb lunch. Highly recommend Sunday lunch. Looking forward to sampling the rest of the menu.
SWSRWR9 . 2020-10-04
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Just eaten fish and chips from the take away menu. Absolutely delicious, cooked to perfection. Well done for providing this take away menu during these difficult times 👏
368alaynem . 2020-04-24
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We had our first take away meals yesterday and it was superb Our host Nic has arranged a super menu of main course and dessert that you order between 10am & 12 noon on Thursday, Friday & Saturday and collect from the car park the same evening at a pre arranged time. Superb quality and excellent quantity. Heartily recommended
conwayh665 . 2020-04-24
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My wife and I had a lovely dinner in the restaurant. The menu was varied with really nice choices. Both of us enjoyed the meal coupled with friendly service and pleasant environment. We definitely will go back and recommend it.
smithace . 2020-03-15
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Called in on the off chance on the way home and was able to get a table easily, not many people were eating but maybe because they are worried about COVID-19, if not I'm not sure why more people weren't there. We had the haddock and chips, fish was very fresh and the batter crispy and the chips were crunchy and delicious and also very hot! Good service and great food - what more do you want?
TH1955 . 2020-03-13
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Since the pub reopened in December 2019 we have eaten here on a number of occasions and have found the food to be good quality. Unfortunately our latest visit for a family meal was a real disappointment. We all ordered the beef sunday lunch but the portions were small with quite a bit of fat on the two thin pieces of meat served to each person - also some of the vegetables were undercooked. At £18 a head the meal was not value for money. The same meal when the pub opened was entirely different with large portions and based on this we made several recommendations to friends to visit.We raised our concerns with the staff and whilst they were apologetic , making "all the right noises" their attitude was not customer orientated and whilst we didnt ask for a gesture of goodwill there was none forthcoming. We were told that the matter would be raised with the managenment but what does that achieve after the event.Hopefully this was just a blip because it would be sad to see that the earlier high standard of food and service has gone.
Mann28 . 2020-03-10
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Lovely old pub serving excellent quality food. Friendly atmosphere and good service. Very reasonable prices,the set menu was good value for money. Well worth a visit.
gatatriper . 2020-03-09
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The food was very good but would have preferred larger portions. I had a special Hake which came with kale and butter beans, delicious but not enough. My husband had the lamb and for the cost he expected quite slot of lamb not 6/7 pieces.
deniset170 . 2020-03-02
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Really enjoyed lunch today at this Pub. Really friendly staff, and great quality beer and food. The pea risotto hit the spot and the Special Halibut was excellent. Highly recommended.
309davek . 2020-02-26
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Hubby and I dropped in on the offchance. Plenty of parking at rear of pub. Greeted with a welcoming smile. Had a table by the fire; nice and cosy. Table service by lovely friendly and helpful staff. Limited veggie options but what we chose was fabulous and first class. Prices at top end for pub food but it's more top end restaurant food, than pub grub and we are happy to pay a little more for great quality. Great pint of HPA too, always a bonus for Hubby! May have found best pub chips for miles. So lovely to see this little gem up and running again. They deserve to do really well producing food of such an excellent standard.
MrCandme . 2020-02-21
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Every now and then you find a gem of a place. Fantastic team , welcoming place, super comfy and food that deserves to be in any top 10. We were recommended to come here and it delivered. 2 prawn cocktail starters (done exceptionally well) , followed by a simply blow out lasagne. How to explain it probably doesn't do it justice. But I'd say de constructed is probably a good start. Not a molten, hot as the sun, as expected, but fresh lasagne pasta with goats cheese, aubergines and goats cheese. This is seriously good !! We will be back . Thanks all. You've restored my faith in veggie food in pubs. And the best chips !!!Loved it
SunSeekerwithkids . 2020-02-21
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Visited again to try under the new management and absolutely delighted with the food and service. Good choice for the veggie with us and excellent fish choices - it was a Friday. Impressed to be shown a wine list for a glass of wine but the beer choice is really good as well.
MartinJ662 . 2020-01-25
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Came here early afternoon lovely welcome , Sam was fabulous as where all the other staff. Food was lovely . Would I return here absolutely couldn’t fault a thing . Had a lovely afternoon with my family thank you cross keys for a nice afternoon . Hope to be returning soon .
juliehB1817MP . 2020-01-25
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I'm a Vegan, so was pleased to be advised on booking that there would be three vegan options available. However, when we arrived there was only one. This was a very pleasant Pea Risotto; lovely but I've only been offered & eaten Pea Risotto each time we have eaten there. I realise that if I book 45mins before arriving, then I haven't really given them the chance to offer other options but even a nice green salad is an easy to prepare option.
Ann S . 2020-01-19
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The table was for four and the meals came quite quickly.
O3138CNdianah . 2020-01-17
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Having previously worked for for previous owners and having now moved on
946ashleyd . 2020-01-15
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Just returned from the pub. This is a pub that we have used many times over the years as we live in Ombersley. We did find the menu a little limited compared to the last owners but everyone does things differently and the quality of the food served was very good. However, I did have to ask them to go and clean the ladies toilets as the appeared not to have been cleaned for some time. The male front of house explained that one of the toilets had screw problems with the seat that left debris over the toilet. Find it hard to believe how a screw problem would produce hair and urine and the other toilet was a over site as he had cleaned the the toilets himself that morning. I would ask the new owner to look very closely at this as the floor in the toilet was filthy with a lot of debris on the floor. If this is what the standard of front of house is on public display people will wonder what the kitchen area is like that is not accessible to the public. The young waitress who served our table was very friendly and attentive. We were disappointed to receive the bill at the end off the meal to discover we had been charged for drinks we did not have. We were refunded for these as we had already paid the bill before we realised we had been over charged. I’m not sure we will return with the issues we experienced. Mistakes can be made but uncleanliness In a food establishment is not acceptable.
taraadams2811 . 2020-01-10
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Mid-week lunch only a few days after the re-opening. Staff were engaging, polite and the food was served quickly. Most enjoyable meal, will return.
mondaylunchtime . 2020-01-10
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Our first visit to this newly refurbished/new ownership country pub. Very friendly welcome and can’t say enough about the Sunday lunch. We all had a different meat and all were cooked to perfection. Very generous portion and great tasting. We live locally and eat out regularly and can honestly say this was the beat Sunday lunch we’ve had in a long time.
291traceym . 2020-01-05
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Newly renovated and reopened, by FAR the BEST food and service in the village. Elliot is particularly customer focused and has trained all the staff extremely well. Food was perfect and presently well. Service was very good but discreet.
Timothyjdoyle . 2020-01-04
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Me and my wife called in on the off chance the new owners had started serving food. I was not disappointed. The menu is varied and caters for all tastes. I opted for the “Boston short rib 22oz with sautéed asparagus and Triple cooked chips” It was cooked to perfection and was a high quality piece of meat. My wife went for the Goan Curry and absolutely loved it. We will be returning soon to celebrate our anniversary but without the car as the wife spotted the “bubble bath” - the selection of champagnes on offer - fully recommended.
ENG1Worcester . 2019-12-30
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Had lunch here last week as it reopened, lovely food, lovely staff, and a really good atmosphere. what more do you want.
L9549IHjackiew . 2019-12-21
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Very good service and food with excellent real ales and good wine. Staff very attentive and delight in helping. Super to have such a good inn reopening again In Ombersley.
conwayh665 . 2019-12-19
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Visited The Cross Keys today with my husband. Really lovely atmosphere, tasteful decor, delicious food and very friendly, helpful staff. Especially Sam and Elliot who made our visit special. Definitely will visit again.
auntymojo . 2019-12-19
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Best Food in Ombersley by far. Taken over and refurbed to a very high standard. Great great food and service. We will be back
J7708COkevinL . 2019-12-10
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The Cross Keys is now open again after it's refurb and new ownership. We ate on their first night open (Saturday) and are glad we went as I think it will get very busy very soon. They are starting slowly so only 4 tables were available but more being introduced today (Sunday). The staff very very attentive and their was a good mix of people in the bar area enjoying the beers.
TH1955 . 2019-12-08
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We loved this pub especially as we could get great food and the dog could accompany us in the bar area. So we were very disappointed today to find it has now closed and is looking for new tenants.
mjharris36 . 2019-08-22
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A Friday night and we were surprised to be the only ‘booked’ table, although a few others were eating. We’ve been a few times before and always had good food, but this was sadly not great. The starters were rather bland (Calamari and also Brie) and the pate on the rather wet side (more of a parfait). The mains were really salty for some reason - the burgers had over-seasoned chips and smoked bacon which didn’t help. The steak pie was also a little too salty. We spoke to the manager(?) and staff about this, who promised to look into it. Can’t fault the service at all..... but a bad experience with the food.
Herefordnomads . 2019-05-11
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10 of us went for Sunday Lunch after watching the rugby. Due to a parking problem at the statuim we where 1 hour late we did inform them . The staff were so friendly and welcoming when we arrived. We were seated in a smaller room with another table already there. We all ordered starters which were all delicious . All but one of us had Sunday lunch and let me say omg the portion size was amazing. It all looked and tasted fantastic. We all struggled to finish it. The staff where so happy to provide extra gravy.
beverley b . 2019-04-29
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Beautiful venue - never disappointed with the food or the service. We are regulars here and often visit, however our last visit was exceptional.
KaranDavidMortimer . 2019-04-26
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Loved this place for ages. Great food, sad to hear Sophie has gone as she was always so attentive to me and my mum! Service has seemed to go down hill in the last month.
. 2019-04-05
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We have been infrequent visitors to the Cross Keys over the years, but in December 2018 we went for my brthday and On Sat 30 Mar 2019 we went for my wife's birthday. In December the service was slow but just about ok. On Saturday, I am sorry to say that the service was woeful. We got there at 6:20 having booked a table in the restaurant. We ordered mains (after quite a wait and me going up to the bar to order in the end) and ended up eating just before 8! Other tables seemed to be similarly afflicted by delays. There were empty tables in the restuarant so I don't think they were particularly overrun although it was fairly busy in there. There was a conspicuous lack of waiting staff. The food itself was good but the very slow service did put a bit of a damper on the evening. Shame as we do like the place.
MandTHolli . 2019-04-01
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Attractive menu with various tempting dishes. Great presentation and tasty food. Well looked after by attentive staff.
PoldusA . 2019-03-06
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We ate here last week and as we pulled up in the car park and saw the broken fencing, I suspected it had lost its "smartness"!!! This was further confirmed as we walked past the conservatory and saw the peeling paintwork, and then we entered to greasy carpets and the fake fires.
Bluemel . 2019-02-25
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25 Opinions
The person manning the entrance insisted we wear bands on wrists (plasticised, non-recyclable) which indicated payment of the garden entrance fee which would allow seating in the garden area. Having reserved a table inside, sunny weather tempted us into the garden. No tables were reserved in the garden area. Staff stated they were unable to move an umbrella to provide shade over a table large enough to accommodate the 5 of us. This request was made by 2 very elderly members of the group. We moved to the reserved table inside the tearoom which allowed dogs at tables. Our expectation of a healthy lunch with salads gathered from the wonderful kitchen garden was dashed. Salad leaves came from plastic bags, quiches were supermarket produced and almost nothing locally sourced. Mediocre, bought-in food assembled on site. When asking for water at the table, a glass urn was pointed out to us. “Glasses” were the single use plastic type. 2 of the party, sitting at opposite ends of the table, ordered the same type of tea. One pot between the 2 was provided. When the meals arrived, the waitress stood at the end of the table, announced the contents of the plates and expected to pass them to the person seated next to her for distribution down the table. A second waitress attempted a similar act with the cutlery (wrapped in a serviette) but then did walk around the table and put it in the appropriate place. The attitude of the supervisory staff was high handed. The younger members, although pleasant, were clearly untrained. Although something of a fuss was made about the displaying of the entrance wrist bands if the garden area of the tearoom was to be used, (can only be clearly displayed on a handbag strap or wrist), several customers not displaying bands were seated in the lovely sunny garden. The gardens were simply beautiful.
1388 Opinions
Took a group of 50, all meals pre-ordered, took over an hour even with 2 of my party helping. Food was OK.
513 Opinions
Lovely little pub, super friendly staff, sport on the telly and a great chef. Pie night is our fav!
492 Opinions
Early evening meal with 4 friends . We opted for the 2 courses for £10 deal! We tried the 3 options available and each were lovely. Well cooked and presented. Huge choice of dessert - all delicious. Service was friendly and warm - even though as the only person working, she had a lot on her plate! With drinks - it cost £16 per person. The main menu was also good value. A couple of us would have preferred to see a couple of salad option on the menu so that’s what would have made it 5* However absolutely worth a visit.
1174 Opinions
Our regular! Soooo good. 2 specials were delicious, cottage pie and beef brisket. Service efficient and friendly as usual. 15/10!