The Cross Keys Inn in Herefordshire, County of - Phone Number, Reservations, Reviews

During the bleak months of winter, we took a break from it all for a weekend at The Keys. Stunning quintessential British pub, first class food and service. Friendly, uncomplicated and relaxed. we had been before for food when in the area and chose to stay this time. It's a must when in the area .... We enjoyed walks from the pub and have already re booked for summer. It sfull of warmth, charm and character ...

Very disappointing. Definitely would not recommend. Arrived at 5.45pm to be told to wait in the bar as the bathroom had not yet been cleaned. Charged £3.30 for a pint of lime and lemonade. Got to the room and found a separate toilet which was freezing. Bath was in the same room as the bed. No shower curtain or screen to protect the carpet. Had to ask for towels which were then left outside my room on the floor. Then had to ask for a cup and spoon to sort out a drink. On the website, it advertises hairdryers as being provided. I was told this was not the case by a woman who didnt seem to be very interested in rectifying their error. I asked for use of an iron and ironing board. These were available but they were attached to the wall and extremely difficult to get them free from their cradles. The hot water took a while to come through and the water pressure was poor. My evening meal was the saving grace. The food was extremely good, but I was placed at the far end of the restaurant extension, which was really cold, Everyone else was placed near the open fire. Ordering breakfast became a pantomime. I saw on a board in my room re ordering breakfast but no-one mentioned to me how it worked when I arrived, so I rang down to find out more. Apparently, I needed to have ordered breakfast by 7pm that evening, despite not knowing this. Apparently, they have issues with breakfast orders if people book through Booking.com, so why not ask people when they arrive? The time was 7,40pm and I was told they would try and find a menu so I could order, but this needed to be done by 8pm. The breakfast the following morning didnt get served until 8am, which is way too late on a weekday for people on business. The food was lovely, but the room was really cold and I had to eat with my coat on. The heating ion my room didnt really come on in the morning so I had to sit in my room waiting for breakfast, again with my coat on. On coming back into the room after breakfast, I closed the door and there was a thud. A piece of stone had fallen outside my room, luckily I wasnt injured. An awful experience. Be aware this place just isnt organised and cannot even get the basics right.

Fantastic repeat visit Love this place, great family feel Full off rustic charm and incredible ambience . Fantastic food fish and chips is one of our favourites… Beautiful brisket and amazing steaks And a perfect pavlova… Definitely be back again 😊

A lively ambience with locals and their dogs congregating round the bar and a roaring wood burner did bode well for our evening. The staff were all efficient ,polite and friendly. Decor is tired-peeling wallpaper, burnt carpet and grubby loos. Food was on the pricey side for the setting and the quality. My fillet steak with pepper sauce, “triple cooked”chips, onion ring and roast tomato was over £30-chips were not crisp, sauce was good and steak was average. Others in our party had fish and chips (“nothing special “ )and a beetroot falafel burger which elicited no remarks. Sticky toffee pudding was described as expensive for portion size (£7.95) and “quite nice”. I wouldn’t rush back. Better places around here for less cost.

Saturday afternoon I called in for a few pints 'best Guinness in the area' and to watch the rugby. I ended up having fillet steak stroganoff and it was excellent. Lots of tender steak, beautiful creamy sauce and hand cut chips instead of rice. Delicious.

Visited for a lunch. Had the most friendly welcome and the staff were fabulous. However the food was a bit lacking. The chips were very soggy, the chicken salty and the chef didn’t look very clean at all. Inside and the garden was really quite grubby.

Family of 4 adults went for lunch, never eaten there before and would definitely go back. The food was outstanding and I had the best burger I’ve ever had!

Outstanding. Delicious food, cosy atmosphere and friendly staff. Had a fabulous evening here. Highly recommend the Cross Keys for dinner.

Called in on our way to a Forest Holiday. Wow the food was amazing, all four of us loved it. We were made to feel so welcome as was our old Labrador. It was so good we booked to come for lunch again the next day and it was just as good. Cannot recommend enough, menu is delicious , well worth a visit and cannot wait to return.

Enjoyed a lovely Sunday lunch at the Cross Keys. Warm welcome, attentive staff and the meals were really excellent. We look forward to returning.

Called in for a quick drink and we had such a welcoming reception ! What a great little pub - it's so nice to see a traditional pub doing so well !

I’ve never had such a delicious bowl of soup - home made celeriac and truffle. Also great ale, lovely welcome. If you’re out walking, it’s a lovely spot to visit but really, I’d make a special journey just for the soup!

Excellent food, dog friendly, nice staff and a proper pub atmosphere. Better than expected given its somewhat limited online presence (we could only view half the menu on the Facebook page, so it was a nice surprise to find a good choice of dishes). Recommended, and will certainly visit again when in the area

Great staff, great beer, great place! We will be going back alot in the winter to enjoy sitting by the fire!

Pros... Lovely bar and waiting staff Table service which was excellent Great selection of beers, lagers & spirits Cons... Food not up to scratch and so pricey. Everything was dry and overcooked Hair in the Calamari Head Chef swearing in the kitchen numerous times. Head Chef turning up his music to a ridiculous level whilst cleaning down, and screaming/singing.

We had a lovely evening, the food was amazing and well worth the money!! Staff were really friendly and welcoming would definitely recommend visiting

Booked for Sunday lunch which is advisable these days, as noticed people popping in on the off chance and not getting a table. We had a lovely lunch, the service was excellent the food was lovely. The pub in inside is decorated lovely and has a nice relaxing feeling about it. We have visited here before but only ever sat out side and had a sandwich which we couldn't fault. Really enjoyed our visit and shall be returning. The staff were all very friendly and helpful.

Table booked at 7pm , welcome was nice , staff were lovely . Menu was limited and a few things we wanted were not available , mac an cheese , beef stroganoff , potted pork had 1 left . Seems odd for an early Saturday booking. Pricey and the singing chef doesn't make up for that . Disappointed.

We were warmly welcomed having dropped in on the off chance we could get a meal. We had travelled from a funeral in the Midlands back to our home in South Wales. The food and drinks we ordered came quickly were well presented and tasted beautiful, the fish was clearly fresh. The establishment was very clean, busy and all the staff friendly and efficient. The Cross Keys is a very old building with plenty of atmosphere well patronage by locals, tourists and passers by. We had. Visited years before and found it very welcoming with good food and after a period when it was closed and we did not use that route we were keen to return when we saw it open again.

From outside not necessarily representative of the delights inside. Food fantastic. Service excellent. Decor inside welcoming. Has delightful conservatory & lovely garden with play area. Dog friendly.

It’s be a long time since we’ve been to the cross keys, so we booked a table, upon arrival the pubs seemed busy, but not hectic busy, the lady seated us and took our drinks order. She then returned and took the main order. For starters I had the brisket Bon Bon, and it was cooked to perfection. I then had the fish and chips, good home cooked chips and the fish wasn’t over cooked either. To summarise, the staff were great, the food was great the atmosphere was chill and the drinks were on point…. We will be back.

Lovely Inn nestled in a very picturesque part of Herefordshire. Was a little hard to find originally as the postcode given by booking .com took us to the wrong place but that's not the fault of the Inn. Very traditional looking Inn with plenty of space in the car park and very lovely staff to welcome us in as we were a little late due to traffic. Room is beautiful with part exposed brick and really adds to the rustic look that is ongoing throughout the pub. The room was a very nice size with a very comfy bed that gave a very good night's sleep. We ordered the breakfast for the morning and it was very good in quality and quantity. The singing chef also adds to the atmosphere and is actually a very good singer (not sure if he knew we could hear him). Would recommend and will be returning again.

It was just an impromptu visit to a pub while we were in the village during our holiday. After having awesome tasty food and lovely ambience with warm friendly service, anyone would wonder how did we come across such a little gem of a pub in the middle of a small village in Herefordshire. If you are in the village or passing by, highly recommend this pub for hearty food. We will visit again for sure. Our little one was cranky with food, even though kitchen closed, they took our request and made a sandwich with salad for the little one and made him happy too. Note: We are vegetarian family, but we had a great number of choices to choose from in the menu.

Stopped here for Sunday lunch with friends after visiting symonds yat. Lovely freshly cooked dinner plenty of veg, lovely beef, extra gravy if needed. Very friendly staff, beautiful dessert (chocolate melting pudding). Thank you for a lovely afternoon.

Just got home from a lovely Sunday lunch. We ate here this afternoon with friends. 5 adult Sunday dinners and 1 child. The food was excellent and so was the service. The lady front of house ( maybe the owner ) gave excellent service, very...

We came here due to the reviews and I am sorry to say it was not great. We sat outside and the outdoor area needs a serious make over. There were cigarette butts all over the floor which does not look good. We ordered the...

Had the great pleasure of staying overnight for a wedding.. A proper pub, excellent dinner and breakfast.. + free fashion advice .. thank you everybody

Excellent food lovely open fire staff very welcoming. Fish and chips were excellent Steak was cooked as we asked the sweets had a good variety altogether it was a good place to eat

We've been coming here on and off for the last 12 years on and off - through the good times and the bad. We're back to the good times! The last few meals we have had here have been amazing but we had our first...

Pub lovely, drinks good, staff fine. Food has been good before. Brisket and potato and horseradish mash very very tasty. But after twenty mouthfuls with no palate relief or refresh - no vegetables at all - it was just too much. Plus the chef must...

Friendly upbeat evening of simple, decent food accompanied by some terrible singing. Good portions and reasonably priced. Satisfied my son's and I.

Our large family were looking for a place we could come to for an evening meal on Sunday with children, not an easy thing to do in Herefordshire apparently as most places close on Sunday evenings! When we rang the cross keys they said they...

A wonderful little stop over on route to South Wales. Could not fault anything, the staff were so lovely and helpful. The room was so quaint and the whole place had so much character. We took a walk around the village on a beautiful afternoon...

Gorgeous country pub with delicious food . Lovely open fire and rustic wooden beams. Warm and welcoming. Tasty food and the service was excellent too .Great for a special occasion and really good value for money. Could become my local quite easily 👍

Just had the most amazing Sunday lunch. Our son said it was the best he has ever had! The staff are so friendly and welcoming as well as the fab wood burners that are much needed on a cold grey wet day. Thank you Scott...

Cold evening , it has two wood burners not lite ,no atmosphere cold and very uninviting Staff friendly. As for the food it was poor expensive for a pub

Cosy pub with a good selection of Beers, Lagers and Ciders. We had walked the dog and called in for dinner without booking but they managed to squeeze us in. A couple of pints and a fillet steak cooked to perfection with chips and the...

It was fine as a typical pub but waaaaay overpriced to stay! By a noisy busy road and not sound insulated at all. Felt ripped off re the accomodation which soured the stay there! Had it been half the price it would have been ok.

We had a great visit here. We had booked a table for two and took our dog. The staff were great from the off. As soon as we walked in the staff welcomed us and showed us to our table. Funnily the lady got my...

We dined as a meal for two. They accomodated us earlier than planned which was kind, however the 90s techno music behind the bar was so loud, I could not hear my partner speak over dinner (this was at 6pm with regular diners), hence I...

Food arrived fast and was very enjoyable. I went for a Calamri starter and a steak sandwich. I would say reasonably priced also

Good ambience, very friendly and helpful staff. Not a vast menu but good selection of traditional pub food, well presented and very tasty

We had dinner here on Saturday evening. Food was great, plenty of it, service was attentive and the pub had a good atmosphere. Definitely recommend the place.

We had an excellent meal in the restaurant . The food was really well presented. The staff were efficient and very pleasant..

Amazing food. Which was well presented and tasted great. Good selection of drinks from the bar. The staff were warm and welcoming. We had our 9 month old granddaughter with us ( who was very well behaved) they spoke to her both on arrival and...

Great food well presented, and is open on a Monday evening. Good value for money and we'll situated in the Wye valley.

Had a lovely meal here tonight, to celebrate my birthday. The staff and food was amazing. Thank you, we will be back very soon.

We requested a table that was tucked away as had our small dog with us. Very cosy corner table reserved and we were impressed with our meal and friendly staff. Both had the pork belly which was so succulent and tasty. Refreshingly the wine was...

Lovely pub and the food was very nice. We both had the steak with the best blue cheese sauce which I would highly recommend. Lady at the bar who first greeted us was fab also.

We have a holiday home at Symonds Yat and have been looking for somewhere nice to eat in the area after being let down by various recommended places around here. Most places in this area seem to have the same boring, poorly cooked menus ....

We were a party of ten. I had the chorizo scotch egg for starter, perfectly cooked with a nice runny yolk and really tasty. I had the rump steak with blue cheese sauce as a main , again cooked to perfection. Other members of the party had the Monkfish, Thai curry and burgers. Everybody agreed the quality of the food was top drawer. If I had any slight complaint it would be the sauce was a bit watery, but that would be being very picky. I would recommend the Cross Keys to anybody looking for a really good meal in a nice setting.

I'm guessing by coming on a Bank Holiday Monday it had been really busy. The Inn had been recommended by lots of people. Sadly we waited an hour for salads and my Greek Salad as a main was really small for the price paid. I...

We had a lovely extended family lunch at this great pub. Delicious food, wonderful beer and a warm friendly welcome.

Lovely country pub, easy to find and park, friendly staff, room was characterful, small, but clean and comfortable, could've done with a bin and the TV had no signal but as we weren't there long we weren't bothered, all tea, coffee condiments were great including...

What a wonderful evening we had! Lovely atmosphere, great staff and simply delicious food! The menu delightful! Really high quality cooking and fine dining in a lovely cosy traditional pub! We commented that a recent Michelin star restaurant we had been to wasn’t a patch...

We went for lunch at @crosskeys_goodrich_ today. We had chicken parfait and Tomatoe & Basil soup to start. We had mains of pressed belly pork and chicken ballotine, both with seasonal vegetables, veg puree, rosemary &thyme roast potatoes, yourshire pudding and real gravy! The food...

Very beautiful food along with the super service, we just loved everything and will come back again gladly, one not to be missed!

After a trip to Goodrich Castle for my father's birthday we were looking forward to a Sunday Roast. Unfortunately we took a call at 11:30 to say the place we had booked couldn't accommodate us due to Covid staff absences. In a fix we called...

Visited with family for Sunday lunch,5 altogether. Found the food passable, but meagre portions. Would say overpriced for the quantity. Two slices of beef, 2 roast potatoes, 1 small carrot, 2 mange tout,a tablespoon of swede and a Yorkshire pudding. Beef rubbery, the tarte tartin...

First visit to the Cross Keys under its current owners. We booked for Sunday lunch. What a pleasant surprise! We had the mushrooms and calamari to start. The calamari was light and perfectly cooked unlike the usual overcooked rubbery fare provided by most restaurants and...

Visited on a Friday night, the pub was busy but the service was amazing, the staff were really attentive and welcoming. The chicken Kiev was delicious and the presentation was beautiful. For dessert we had the chocolate fondant, which was amazing! Would definitely recommend a...

Had a lunch here. It was a bit hard finding a nice place to sit. The back garden was too noisy, the lounge too dark so we ate in the conservatory - which looked a very DIY structure. Took a while to be served. Cook...

We had the most amazing meal at the Cross Keys Inn, Goodrich, last night. The starters were presented beautifully, and for main we had the sharing Chateaubriand which was cooked to perfection. My partner had dessert which looked and tasted delicious. The service was second...

Myself and four friends came to eat on a Monday evening, lovely country pub environment with very friendly and attentive staff. Brilliant food and everyone said they will be back and recommend to other friends.

Just returned from having Sunday lunch with friends. Lovely food, with great attention to presentation and more importantly flavour! Very professional and attentive staff as well. It's dog friendly in the large bar and conservatory with a pleasant garden outside. Lovely old pub, that's worth...

Although we had booked Sunday lunch, a table had not been reserved for us, so were allocated a table in the "conservatory" - which, as it was raining, leaked right over one of us. The meal was OK - nothing special, but there was plenty...

We ate here twice and the food was really good. Much better than typical pub grub. Probably the best rib eye steak we had ever had and we're fussy!

Great lunch here, chips are amazing!! Really good variety on the menu. Great selection of real ales and ciders! Will be back 100%

Came for a meal here as it seemed to be the only place in the local area serving food on a Monday evening. Dog friendly inside and out. The burgers looked tasty. I was disappointed with my sea bass. When I have eaten a sea...

Called in here 'on spec' on the way home from a camping trip, for Sunday lunch. The staff were friendly and accommodating, explaining they didn't have any tables inside (we hadn't booked), but were happy to serve us out in the marquee, which is where...

We visited The Cross Keys at around 2.30pm on a Wednesday lunchtime whilst on holiday. My husband and I had a burger meal each and were pleasantly surprised at the quality of the meal. The chips were delicious and plentiful. The burgers were beautifully presented...

We had heard that the steaks here were excellent and I have to say everything we heard was correct. They were done exactly as we wanted, tasted superb - and steak knives were brilliant! We also had the duck salad starter, which we found very...

After reading the reviews we were super excited to enjoy a Sunday lunch after visiting the castle in Goodrich. However we were very disappointed. I’m not sure if it was the timing of our booking (3pm when Sunday lunch is severed 12-4pm) but it felt...

After a lot of recommendations, we came here for a birthday meal. I wish we hadn't. The starters were OK.. Duck salad and arrancini, but the main was a let down. I had sea bass with saffron risotto and hubby had steak. The fish was...

The food excellent fine ales great staff - very popular pub and do book up as it gets busy - loved our visit and will go back again ✅✅ thoroughly recommend it ! Andy & Gill Royal Wootton Bassett

Delicious food and great service we live nearby and love this place so much. Dog friendly and have a nice outside area for everyone

While on holidays visiting friends in Symonds Yat, a lovely warm welcome was given to us & our dog from this friendly & very efficient team in this gorgeous inn. Great Guinness. Fans & water for our dog during the heatwave were very welcome. The...

Went here on our way back home from a trip to South Wales. Having read the reviews we were very hopeful. However although we received a friendly welcome, after that we were not asked about the food and it took some time to get the...

Fantastic welcome and outstanding Sunday lunch!. The staff here made us feel really welcome. We hadn’t booked so we’re lucky to get a table. The roast beef Sunday dinner was so good!! Gravy to die for!!

Family trip to Herefordshire, with lunch at the Cross Keys. Very friendly staff, Covid compliant good beers, great food. The mashed Swede was fantastic. Would recomend

First out out indoor meal since I can't remember, but oh wow it was worth the wait! The whole setting was covid safe, but it felt normal. The service was really friendly, punctual and helpful. The FOOD, was scrumptious. My wife had the 10oz Rump...

Visited the restaurant with my Partner and was amazing, when we walked in the staff were friendly and polite, sat us down by a fire place shame it wasn't lit, came back within a couple minutes and asked what drinks we would like to order,...

We were greeted with a warm welcome, the food and service were both excellent (the Thai curry was exceptiona!)! I would highly recommend.

What a great place to meet for lunch in the garden. Busy but warm and friendly service. We had a ploughmams and a thai veg curry. Both were delicious. So nice to have good home prepared food and for my first out of lockdown pub...

Went here this evening , unfortunately didn’t have the best experience. When ordering my food I asked for a plain burger and for it to be very well done as I’m pregnant. When it arrived it was not plain and very pink. I asked for...

Whilst on holiday we decided to try the Cross Keys based on Trip Advisor reviews - we were not disappointed.Easy to find, really lovely village pub feeling and friendly staff. The food was so nice, all freshly cooked, piping hot, presented well, good size portions and really tasty.I can highly recommend the burger, stroganoff, fish & chips and gammon. The sticky toffee sundae was the tastiest I've had - please try it. We liked the pub and the food so much we went twice.

The Cross Keys is just off the Goodrich Cross exit of the A40 a few miles down the road from Symonds Yat and we searched it out for lunch on a fine weather August day after finding Symonds Yat, and its pubs, teaming with humanity to the extent that we couldn’t even park. Good period stone building and a large grassed garden area with lots of bench tables and a large kiddies play area at the far end which is very pleasant on a fine weather day, but you do get the traffic noise from the A40.There are three hand pumps on the bar, but only one was in operation for these post Covid lockdown reopening days but the local ale that was on was a well kept pintDecent pub grub menu and we shared a couple of starters and the Thai curry that was on. Very good quality food and good service levels from the staff. All in all a solid enough village pub.

Had a lovely meal here - fillet steak is the best we have had! Country pub, friendly with good food Would highly recommend

After reading many reviews I was looking forward to a fab lunch today, BUT I have been left feeling slightly let down. This was my first visit to this country pub, the staff were very,very helpful and the service was really good in fact cant fault them. I had a starter of duck on watercress salad, omg it was delicious. I then had the belly pork which again was lovely, so tasty. So I had high hopes for a mouth watering desert, I had seen photos on reviews which gave me saliva dancing around my mouth thinking it was going to have a party, but how wrong I was. I choose chocolate brownie, it came on a plate looking delicious, but the brownie was hard, cold and very dry and extremely past its best. My daughter had the same and unfortunately it was no better infact she actually left some which is un-heard of. My husband and son had sticky toffee and that was the same. I was so looking forward to a lovely pud this was a bit disappointing, and at these prices even with the government scheme it was a shame to end the meal like this. We did mention it to the waitress as we all had left some and she said she would mention it !!!!!!!!

Great food and a varied real ale selection made it the perfect evening watering hole for our weeks holiday. The staff are very friendly and attentive and nothing is too much trouble.

During our cycling trip we had dinner here the staff were very friendly good beer very nice food. There was a 5 of those we all had fish and chips and chocolate pudding.

We visited Cross Keys Inn for a Sunday Roast after a river cruise at Symonds Yat.The Sunday roast they provided was quite simply the best I've ever had. I had All the meats whilst my partner had the chicken; we both thought the same. The meat was tender and full of tastes & the accompaniments went with it perfectly. Despite the pub being quiet, service was great & well deserving of a tip. Despite being quite full after the main, we couldn't say no to a dessert & decided on the brownie. Can safely say we did not regret our decision.We will definitely be back if we return to the area & would highly recommend a visit.

Visited here with our friends, the hosts were friendly and attentive. The food was amazing, pudding was so nice, would recommend this place in a heartbeat

Just finished a fantastic meal at the crosskeys in goodrich, during lockdown, first meal out as a family, perfect hosts, we feel totally safe, well spaced out, very clean and the food is fantastic. 10 out of 10

Fabulous meal tonight. Four of us and couldn't fault it. First meal out and Cross Keys and staff certainly made it a great experience. Felt safe but not clinical. Well done all.

We have been twice and both times it was superb. Fabulous batter, great steaks, cosy atmosphere and friendly, efficient service. We will be back, thank you 🤗

So many tables packed into the restaurant area that you had to squeeze past people to get to your table and once you were there it was difficult to move at all. Food was very disappointing. Beef was overcooked as was the lamb. Yorkshire puddings were stone cold. Very few poor quality vegetables which were also cold. Plastic table cloths and had to ask for cutlery for dessert and were then given just a spoon each. Our impression was the staff were inexperienced and out of their depth from the kitchen right through to the dining room. Not good value money and would definitely not recommend it.

Stopped off here on the way to visit relatives in Herefordshire. The accomodation is very comfortable and the food was excellent. Would recommend!

Arrived to a very warm welcome and cozy fire. The steak was absolutely out of this world. It was probably the best steak I have ever had and easily beats the steakhouse chains. The chips were hand cut and just like mum used to make - amazing amazing amazing. The chocolate brownie for desert was just out of the oven and was exactly like it should be, warm, gooey and chocolatey. It’s an amazing pub and definitely worth a visit. If you like amazing home cooked food then this is definitely the place for you.

stumbled across this great pub whilst visiting Goodrich castle. Stayed for food had an amazing rump steak cooked beautifully, friends had a pie and fish all amazing. Highly recommend ... followed by an awesome brownie . thanks guys will be back whenever in the area.