Based on 986 opinions finded in 2 websites
Opinions
Found this place by accident and really glad we did. Really well run joint, the staff are super and made us feel very comfortable, nothing was too much. The food was first rate, it came out hot and fast despite it being busy. This spot is gonna be a regular for us now.
Jackisbackwithblack . 2024-10-21
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Excellent food and exceptional value for money The service was first class, I was surprised when the waitress asked me if I wanted extra milk with my latte (which I always do) but don’t like to ask for it so I steal my partners!. Staff were attentive but not overbearing like some places I would highly recommend
Relax42994747337 . 2024-10-19
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Nice pub and staff. Terrible roast, everything was from frozen or reheated
Mairead McNamara . 2024-10-13
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We had lunch at The Cross Keys last week when visiting Penrith. Great food, service, and atmosphere. I had the flat bread pizza and it was outstanding. Our server was very kind. This pub has a great atmosphere with seating inside and outside. Great selection of food and drinks on the menu. We really enjoyed our visit. Thank you!!
Michael Mack . 2024-10-07
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Excellent meal on Saturday night. Fish & chips excellent, tandoori flatbread & salad very tasty, desserts filling. All just at the end of our road.
Stuart Wiltshire . 2024-09-23
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Very average really , it was busy so service not the best , food was ok cooked well but Luke warm Drinks great , atmosphere good but just something missing I can’t quite put my finger on it
Jasperv B . 2024-09-23
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Staff were helpful allowing us to pre-order over the phone (as we were going to miss cut off time for ordering when we arrived). We were told food would be ready for our arrival but waited 25 mins for food to come once we arrived. (I can understand if this is to avoid cooking for no-shows but then don’t say it’ll be ready for when we arrive). Chicken, Bacon and Leek Pie and Moving Mountains Cheeseburger were very good; sirloin steak was over cooked and regular cheeseburger was watery (but also dry!) Nice staff and dog friendly.
Natalie Montezuma-Allen . 2024-09-12
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We ate here as this was the only pub within the area we were staying. We had a Sunday roast which came with a steak instead of your average thin slices of beef. It came with beetroot which was unusual and we had asked for mash but were told they had no mash but roast potatoes which were awful. It wasnt the best Sunday roast we have had but the flavours were there. The tables were sticky and the pub only opened at 3pm but only served food from 5-8pm which was poor. Overall we wont be returning unfortunately.
avidtraveller . 2024-09-12
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Nice cosy pub with food that was decent enough. Staff very friendly, dogs welcome and gluten free options available which was appreciated.
Rory Baker . 2024-08-28
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Really disappointed with the Sunday lunch Very small portions and next to no taste. The beef was like bacon rashers and over cooked The gravy was very watery and I actually waited for them to bring the veg out as I assumed it was separate to the meat but then found 2 bits of Broccoli and 2 carrot slices hidden under my Yorkshire pudding. I expected more as I had heard good reports but don’t think I would recommend or return ☹️
Chris Lamb . 2024-08-26
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Great little stop off on the way to Scotland tasty food at a reasonable price and speedy service
Phil Hornby . 2024-08-09
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What an amazing find, we stayed as an inexpensive stop over on our way back from Skye to Cambridge. It was dog friendly, food was great, cocktails so good, the room was clean and cosy and the people so so friendly we will be back for a long weekend of good food, comfy room and great service.
Mostly sunny . 2024-08-03
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Great gluten free menu and the food was delicious! Lovely pub
michelle pank . 2024-07-31
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Absolutely Lovely Food, Amazing Staff, Thoroughly Enjoyed Our Meal And Desserts, Wish I Didn't Live 2hrs Away As This Would Be My Local
Stacey Dee . 2024-07-25
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Very friendly and helpful staff. Three course Sunday roast with three meats available as well as other options. Traditional offering - sadly no stuffing with the chicken! perfectly acceptable but nothing to shout home about.
Paul R . 2024-07-22
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The good bits: Nice looking place. Felt warm and is dog friendly. Great food. Really tasty. The servers were nice too. In that sense I would recommend this place. Good sized portions for adults and kids. We went in for our booking at 2pm and there appeared to be one girl serving on the bar and trying to get people seated. Not her fault at all but we stood for about 15/20 mins just to get to our table. We ordered pretty quickly and waited just over an hour for food to come out. When it arrived it was great but, hangry kids made it a long wait. I'm sure it was probably just understaffed for what was a lovely warm day, so I'm guessing busier than expected which probably slowed everything down.
Stuart G . 2024-07-20
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Great food and service. Meals were lovely and staff extremely welcoming and helpful would definitely recommend.
Rachael Somerville . 2024-06-22
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Lovely food Lovely people 🧡great atmosphere
Andrew Woodhouse . 2024-06-20
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Stopped off on our way south on a recommendation. Food was delicious, cooked to perfection and such a reasonable price. We would drive from Glasgow again just for the steak sandwiches. Staff were really lovely, warm and welcoming. We absolutely recommended you visit this wee gem as soon as you can.
Karen Latta . 2024-06-17
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Love it here food is always fantastic place could do with a little face lift only because some things are worn...but all in all fantastic
Nira Rolley . 2024-06-13
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Excellent food and great customer service
Steve Owly . 2024-06-10
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Great burgers, nice place, great service friendly
David Fleming . 2024-06-09
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Lovely pub friendly & relaxing, great for the dog, nice beer & the best Sunday roast ever!! Highly recommended wish we had found it sooner during our stay in Penrith
drakesa2018 . 2024-06-09
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We met up with friends to do walking after the meal. Waitress was so welcoming. Menu had a great choice of food. I had duck and it was delicious. We decided to call back after the walk to have pudding and a cuppa. Even though it was busy we were well looked after . Can highly recommend
Maria Sturt . 2024-06-09
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It’s hard to serve a bad Cumberland sausage but the meat was tasteless and the skin was surprisingly tough to cut through. The vegetables were also on the hard side of crunchy. The mash was the highlight of the meal. The staff were friendly and rhetorical pub’s easy enough to get to.
Alex Raison . 2024-06-08
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Monday lunch 3/6/24 post Center Parks weekend- prompt service from friendly staff, great pub food and dog friendly! Will visit again.
Jon Fountain . 2024-06-03
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Absolutely fantastic, the prices looked good on the menu, as did the menu choices. When the food arrived, it was absolutely delicious. There was a group of 8 of us ages the speed with which the food came out couldn't have been better. Having enjoyed the food so much, we decided to return for pudding after completing a walk nearby. This time the pub was a lot busier, but the service was still brilliant with the pudding delicious.
Monica Nicholls . 2024-05-30
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Found this pub after a recommendation from the campsite we were staying at over night. Lovely local pub friendly and everyone had a smile. Was busy with lots of tables with reserved signs. Pool table and dart board (the teenager and dad were happy). Service was quick and Rebecca who took our order was so lovely,even managed to sort out the pool table as we had no change. Lovely of her and just showed how far the customer service skills went (which can be rare these days). Food was lovely and even have a dog menu which is nice our dog felt at home. Definitely comming back on our way back from our trip to Scotland.
Lesley P . 2024-05-25
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Great place,good food,reasonably priced. Excellent place to meet up with friends.
Judith Bayley . 2024-05-08
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Super friendly staff who couldn't do more to make your visit a good en, the food was awesome and I'm not saying that lightly it really was spot on, we ordered the salt & pepper chicken and a side of fried, great big portion sizes and reasonably priced! I'll definitely be going back! Well done 😎👊🏻
Jim Cameron . 2024-05-06
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Needed a quick bite on our way over to stay in West Lakes - this little gem popped up on Google search under pub food and dog friendly - did not disappoint such a lovely welcome from the lady on the bar - dog made a fuss of - we had bacon and Brie baguettes with chips came with a lovely salad very well presented and generous portions - 1 wine and pint of cider £31 great value for money - highly recommended - thank you Cross Keys we will be back ❤️🙏❤️
Suzyboo&TonyRodgers . 2024-04-24
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We were booked in at the Cross Keys Inn for Sunday lunch in mid April, we arrived at the pub where there is little to no parking which is okay as the road near is not busy. We walked into the bar area where we were greeted by one of the waitresses and a barman who were friendly enough. We sat upstairs in the barn-looking area which had nice views and a good atmosphere, not too busy or ram packed. We were told that there was a slight delay on food and would take an extra 20 minutes, however from ordering to my starter arriving was around 35 minutes. Food was good and tasty however drinks were not up to par, the draught fizzy drinks are terrible and not worth the price, almost as bad as drinking cheap pop from Tesco, the lemonade tasted like washing up liquid that had been carbonated and the cola was not the best either as syrup was cheap. I suggest ordering bottles or cans if visiting. Staff are far and few with empty plates sat in front of us for a good while before being cleared. No one asked us during our meal if we were enjoying it Overall, the experience was good but it is lacking that extra something to become a top pub.
Ben S . 2024-04-21
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Sunday dinner was adequate however the lemonade tasted like dish soap. I asked to have it changed and when they brought the other one back it was just extra fizzy dish soap. Service isn’t the best. Waitress looked at our empty plates multiple times and just walked away. There were also a delay for food. Pretty place to be in but services aren’t the best.
Amelia southall08 . 2024-04-21
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A lovely local pub with great food and a friendly atmosphere. The pub is a bit small so can get very busy at times
Mike Evans . 2024-04-17
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food was good, atmosphere is OK, a bit expensive and choice of beers is way too limited for a pub (only lager and bitter from the taps)
Paolo Tomasi . 2024-04-03
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We were passing through but we stopped for something to eat, it was super full, we ate very well, it's a shame the service, given the amount of work, couldn't satisfy all the customers, but it's a nice place, the beers are good
Marcello Stasi . 2024-04-03
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Lovely family & dog friendly pub. Food was amazing. Highly recommend
Gemma Davey . 2024-04-01
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Nice food reasonable prices. Dined in the upstairs restaurant lovely views.
Susan Osborne . 2024-03-18
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Very friendly staff and lunch was just perfect for what we were looking for. Good value for money.
Suzanne Miller . 2024-03-15
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Great evening out at the cross keys, food and service were brilliant. Lovely atmosphere, felt well looked after.
Marc Simons . 2024-03-10
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Lovely pub, nice food and great service.
Daniel Witherstone . 2024-02-18
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Best roasts in North Lakes. 10/10 great service and location.
Anna-Maria . 2024-02-12
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First impression was a messy car park, the pud was nicer and looked well maintained outside and in. 2 kids 4 adults and it allowed dogs. The food was good as were the dinks and service. Slightly expensive for what it was. Just a bit ordinary.
Gary England . 2024-01-26
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Lovely warm friendly pub.great pint of madre too
John Higginson . 2024-01-26
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Lovely pub, lovely staff, lovely food
James Odell . 2024-01-14
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By far, one of the worst Sunday dinners I’ve ever had! God knows where the beef came from it was vile! Everything was frozen and deep fat fried! Frozen and microwaved veg! Was massively disappointed!
Jason Rey . 2024-01-10
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Lovely early New Year's Eve meal for 9. The food, staff and atmosphere was great. Thank you
Julia Stephenson . 2023-12-31
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Excellent meal and good service. 6 of us had a variety of dishes and all were delicious.
Jane Isbister . 2023-12-24
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Great food and very friendly and helpful staff.
Mark . 2023-12-10
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Went at 1.30 with a group of friends. Good menu with the Chefs special being festive hotdogs and chips. The hotdog sausage was wrapped in bacon with stuffing, brie and cranberry. It came in a toasted brioche bun. Very filling.
hayley chapman . 2023-12-01
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Used to be one of the best pubs for food in the area, Returned recently and very disappointed, Burnt pie and soggy reheated chips and paid nearly £17 for the privelage
G Mac . 2023-11-27
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Great staff and unusual location. Bit of a walk from the town centre to get here but glad we did. Hoffmeister on draft l.
Gordon Stevenson . 2023-11-24
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Lovely pub, welcome dogs and the food was very nice.
Graham Lawrence . 2023-11-19
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Sat upstairs with a great view across fields. Service was excellent and food very good. Able to provide gluten free options
Andrew Leslie . 2023-11-08
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Really cosy pub with great food. Staff are really friendly.
Liam . 2023-11-06
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Service was good but food wasn’t great. We ordered fish and chips, fish was alright but not great and chips were a bit soggy. The worst thing was that the place smell like urine, we sat at a table where smell was not as strong but it put us off.
Jessica Lamela . 2023-09-16
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Good basic pub meal no complaints
elaine cheyne . 2023-09-16
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Lovely staff, great selection of beers. The food in general was ok but nothing special.
Chris Marsh . 2023-09-15
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Had a lovely roast beef dinner, service was really friendly and helpful
Andy Jackson . 2023-09-10
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Absolutely lovely place. Great food. Good prices, definitely worth a visit.
tony saint . 2023-09-01
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The food was really excellent here, both main (Sunday lunch) and dessert. The main was served quickly, as were the drinks, and we quickly polished off our dinner. These are not oversized portions, but they are of real quality throughout (every component of the meal was delicious). It did surprisingly take a while for dessert to arrive after such a rapid delivery of main, but they had received a few new guests in the meantime. One thing to be wary of when looking for this establishment... There is another Cross Keys Inn (without "The" in the name) about 17 miles away. Don't head towards the wrong one like we did :D
MesonW . 2023-08-27
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Brilliant venue with lovely food Definitely recommend
Samuel Strauss . 2023-08-21
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Food is absolutely amazing!!! Staff friendly and welcoming, definitely worth a visit.
Mandy Williams-Vance . 2023-08-15
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Super schönes pub mit unglaublich leckerem Essen. Die Fleischgerichte sind mega gut, perfekt gekocht. Die Burger sind noch besser: die besten Pommes weit und breit, die besten Burger buns in ganz England und auch alles zwischen den buns schmeckt hervorragend.
Danilo Gasdzik . 2023-08-11
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One out of our four meals was cold, one had an added hair. Service was poor; completely forgot our starters, brought our mains then starters 30 min after finishing which I returned. Bill adjusted accordingly. Very unimpressed. Will not return.
Michelle Sidhom . 2023-08-11
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Un pub molto carino, il personale cordialissimo ci ha fatto sentire accolti e a nostro agio. Il sunday roast era ottimo e la birra buona. Abbiamo pagato il giusto. Un posto consigliato.
elena . 2023-07-31
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A great dog friendly pub serving good honest food. It's just like it should be, not rushed. Chilled service. It's a pub, not a fast food joint. Simple Sunday lunch. Pickled eggs and standard bar snacks. Dart board Pool table, great outdoors area, ample carparking, friendly staff.
Richard Amos (Rowan Gardens) . 2023-07-30
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Food was beautiful but service by the young waitress was poor. Mains were excellent value for money however the puddings were slightly pricey for the size at £7
scott campbell . 2023-07-23
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1st time here, I had a burger and a pint. Proper pub, nice outdoors. Hawkshead Mosaic was awesome; added bonus of some live music from late night fiasco🤩
DrBrighton . 2023-07-22
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Modern, warm environment. Country feel, food was nice and in good sized portions! Will be returning.
Josh Mcgowan - McGowan Realm . 2023-07-14
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Plenty choice. Belting burger. Smashing nachos. Good service
Kate Jackson . 2023-07-12
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went on a school trip and food and service was all brilliant. good atmosphere.
Jake.russ81 . 2023-07-04
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Attended on Wednesday evening, had a lovely meal with my friend. Has especially good service by Ellie and Tia who were welcoming and polite. Would recommend.
Joel Crackles . 2023-06-30
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Sunday roast beef. Plates hot. Food warm. Beef lovely. Roast potatoes from frozen as they were dry inside with a batter like coating. Not cool. Roasters are the best part of Sunday lunch, so that really let the meal down. Lovely staff though.
La Maison de Chien . 2023-06-22
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Highly recommended particularly appreciated the service from Freddie Eleanor and Joseph.
Adam Strauss . 2023-06-12
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food very enjoyable....very well priced excellent value
Paul Hodgson . 2023-06-12
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We first visited about a year ago on holiday and really enjoyed our food and drinks here. This visit was for a family party, which was really enjoyable. Again, the food was excellent, and the team running and serving us were outstanding. Thank you
Christopher Addison . 2023-06-10
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We had a lovely time. Food was good but mostly a shout out to Casey and Liv who went above and beyond for us. They were very friendly and helpful and made the experience that much more enjoyable.
Joshmar15 . 2023-06-08
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Wouldn’t recommend this pub. The food was horrible, they failed to tell me the pudding had nuts in. The service was awful was waiting ages to be served. The atmosphere was horrible. 2 girls sat laughing at a man struggling to eat. I know it weren’t the pubs fault but still ent nice to see
Freya S . 2023-06-04
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Very warm welcome and a great lunch time snack of soup and a fish goujon wrap was great value and really delicious 😋
Alicia Lakes . 2023-06-01
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This place was a great find it was very peaceful. We stayed in a chalet in the grounds of the pub and we had a lovely stay. We recommend the pizzas - very tasty. We had a good breakfast.
Christine Oates . 2023-05-29
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Good venue excellent food friendly staff
Moira Ziemniak . 2023-05-21
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We ate downstairs as had dog with us. Sunday dinner was fairly basic. Mash, sweet potato mash and red cabbage. No other veg. Roasties seemed deep fried. It wasn’t bad. Just nothing special. Wouldn’t go bk. Two flies buzzing round us. Don’t know what other meals like. Saw a burger on way out and looked ok. Staff friendly. Very noisy families in when we were in which may have made atmosphere worse than normally would be.
Louise Robson . 2023-05-07
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Excellent food and service, staff were helpful and friendly.
Rachel . 2023-05-03
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For 13 pounds the best burger in England ;)
Burbi Burbon . 2023-04-30
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Cosy bar, staff canny but a bit slow wouldn't have stayed if was busy,the food looked lovely
david faichen . 2023-04-19
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If I could rate it lower than a 1 then I would. I popped in for a drink (4 of us) we were asked if we booked for food (no). That was the only interaction any staff had with us the whole 10 to 15 minutes we waited for a drink at the bar. A polite, "I'll be with you shortly" might have helped. We ended up just walking out without any acknowledgement. We spend lots of money in lots of different pubs around the country. This was the worst pub experience ever. AVOID
Tom Armstrong . 2023-04-16
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The venue is great, but it was let down completely by the staff. Everything they did, I felt I was really putting them out and at one point thought I was in a 'Karen's Dinner'. This was really disappointing as the food was great.
Andrew Betney . 2023-04-06
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First class food and drink quick service and very friendly staff, highly recommend x
Robert Underwood . 2023-03-25
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Really nice place. Unfortunately they didn't have Lamb Burguers -I was told they were fantastic there- but anyway, it was enjoyable
Marcelo Lamela . 2023-03-08
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Fab food and the beers were ace....
Thomas Carroll . 2023-03-03
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The best Steak and Ale Pie I have ever had.. Must have been over 20 times over the last 5 years and never managed to pick anything from the menu other than the pie. 8 years or so since my first review, the Steak and Ale is still just as good.
Orlando Walters . 2023-02-19
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Friendly staff , pleasant decor , food was good for the price
Tony Lynch . 2023-02-14
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Great local pub with great beers 😊
John Kelly . 2023-01-08
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Great pub, warm, friendly, clean, good grub and family friendly.
Gemma Ratcliffe . 2023-01-02
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Awesome food great staff, loveley enviroment.
Vince Holden . 2022-12-21
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Great eatery, lovely atmosphere, value for your buck.
Vee H . 2022-11-24
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Excellent Sunday dinner, thankyou
simon medhurst . 2022-11-20
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Nice meal in pleasant surroundings. Nice selection of real ales
Jill Jones . 2022-11-15
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Amazing food, excellent service, reasonable prices. The pub was a little quiet however that may be due to the time of year. Thoroughly recommend.
Rhys Burford . 2022-11-05
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