The Cranberry Farm, Cranbrook in East Devon

Very dark and staff not helpful

Been coming here since it first opened and love the flat iron steaks, especially lately on a Monday with 1/3rd of food prices! However this Monday the deal had finished as the rude staff member informed me and another customer beside me, so we paid full price for what was to be the worst steak I've had there, normally at least a 7/10 but this was a 3/10 chewy, under cooked and tasteless. Perhaps it was chefs night off? We wont be rushing back!

Great food, lovely atmosphere and a big outdoors area

We quite often visit the Cranberry Farm, with being local to the area. However, after todays events my family and I wont be visiting again. My 3 year old child has a various range of allergies including dairy, all nuts and sesame. With his choice already being limited he opted for the Suasage and Mash, but with the mash of course having dairy in he said he would like chips as a replacement, a simple request from a young boy who doesnt really have a fair concept on why he cant have certain foods. From the moment we walked in, no one asked us about any allergies, and when we went to order at the bar, my partner said about the allergies, with the bar lady not making any notes. Once we asked to replace mash with chips we got told it's a new policy that you cant swap any items. Now, if things were said in the right tone and different manner I'd of happily paid for an extra chips and told them not to bring out the mash, even if I think that's a little excessive, it could of easily resolved the issue. Due to the total disregard and lack of reasoning with the matter we decided to leave, what could of been a £50 or £60 bill for the 3 of us in a near empty restaurant, we happily decided to eat lunch elsewhere. Such a stupid, stupid rule, especially when allergies are a more common occurrence nowadays. Probably best you get with the times and treat customers in a more concerning manner.

Very nice atmosphere, friendly staff. Little bit pricy, but food and drinks generally very good.

Good meals at a very fair price. Service very good. A good pub in the middle of the growing town of Cranbrook. There are plenty of very nice outdoor seating areas. Large car park. Overall a very good experience.

We hosted our baby shower at Cranberry Farm and it was absolutely fantastic. Craig and the team were so organised and everything ran smoothly. Food was all delivered on time and was absolutely delicious. We had a lovely space around the side of the bar which we could decorate. We come to the Cranberry Farm pretty often and the food and service is always exceptional. Thank you!

Excellent service! Food tastes quite good too.

The curry came out near cold unfortunately! There was also a group of people with very LOUD children running around out of control even though the parents were sat there ignoring the fact , which was unfair to us and another group!! It’s not a crèche! This wasn’t the best lunch date for us as he don’t get to see our family often. We’ve had children but never was they out of control in a public place!!

Lunch with my sister her husband and mine. We like it here because it’s great to sit outside if the weather allows and in winter the log fire is burning. Food is just ok but lovely purpose built oldie worldy pub and restaurant. Big shout out though to Stewie who I sssume is the manager as he is consistently very welcoming and efficient. He goes the extra mile and though we don’t go here that often he welcomes us like old friends. Sorts any hiccups immediately with no fuss. Well done Stewie! You’re a diamond!

Went to The Cranberry Farm for Sunday lunch following a family recommendation, and really glad we did. Relaxed atmosphere, good food, friendly and attentive staff (particularly Izzy and Craig) and dog friendly too. Perfect!

Having booked in for Sunday dinner I arrived and went to the bar only to be completely ignored by both members of the bar staff. This went on for some time Everyone around me was served and greated, even those who arrived long after. I counted at least six occasions before I was finally approached as there was no one else at the bar to serve. When I politely mentioned this the staff, they said "We didn't see you". "Do you want serving or not"?  This was delivered with a heavy dose of attitude and a sarcastic smile. I said "No I don't think I do anymore". I don't think it's a great way to treat your customers, perhaps a more customer centric approach would help?

Enjoyed a lovely relaxed Sunday lunch with the family, including our dog! Food was good, and the extra gravy and yorkshire puddings went down well. Played some of the board games available to borrow and everyone left full and happy. All the staff were welcoming and attentive, particularly Issy and Craig. We will be back.

We had Sunday roast. The food was fab The service was fantastic. The staff especially Conner were so attentive

The food in this place is so bloody awful. We are regular locals and quite often go for a few pints and end up deciding to eat rather than go home. 1 time out of 10 the food is ok but the rest of the time it's shocking. It's overpriced, inconsistent and poor. This time I paid £7.45 for a prawn cocktail which as you can see was half a glass of limp lettuce with a few tiny prawns. The bread was hard and had a big lump.of butter on one slice. I had a roast a few weeks ago and the beef was like an old shoe. I filled in the email contact form to complain and they didn't even bother to reply. The bar staff are lovely! It used to have food bands playing and things going on but that seems to have died a death. Stuart, and the bar staff are the only saving grace. The drinks are overpriced, the cocktails are awful, unfortunately there isn't anywhere else for us to go locally. The kitchen needs to drastically improve, and be CONSISTENT!

Used to be our regular pub for food but no more. Customer service is at best mixed & food & drinks are way over priced. Ordered the halloumi and potato salad - was tasteless. Freezing cold potatoes & v oily salad dressing.

Stuart was great!! We love him. We attended the quiz and he did a great job at being the quiz master

Amazing food and amazing service, Ebony and all the staff are so good and made our meal with them a great experience. Thank you all.

£18 for a Sunday roast with 3 potatoes some cabbage, peas a Yorkshire and I price of meat so dry it’s inedible! Ment to be served pink 😳

Had the roast beef today. Was awful. On the menu it says served pink. It was overcooked so much I couldn't cut it, I asked for some fresh meat and was then served more overcooked meat. The potatoes were rock hard and most of the table left their potatoes. Veg and Yorkshire was great but meat and potatoes were so disappointing! Not what you expect for almost £18!!

Two of us had roast chicken dinner and both were served with two chicken legs, this is a first, unusual, as you would expect breast and perhaps a leg but not two legs on your plate, as our booking was from 2pm perhaps they were using up the remaining chicken. The potatoes and parsnips were awful and appeared to be have been made many hours before serving and were dry, I guess we wont be having roast dinner there again. In summary, not very good, Id give the roast dinner a miss, 2 / 10

Ha the fish and chips after work one afternoon. Very nice 👌

Stuart is amazing and the atmosphere is brilliant. Food fantastic always a warm welcome.

Great venue went to the music festival,great artists and venue very busy shows how popular it is there. Will definitely go there again even when there isn't a concert.

Shockingly bad. As someone with gluten/lactose intolerances and an allergy to red onion, I was shocked when told by staff that there could be onion in every item on the menu and they’re not allowed to “advise” anyone. We went to The Cat & Fiddle just a few miles away where they were very well informed and we enjoyed a nice roast dinner with no stress. Next time will go straight there.

Stu’s great fun and makes everyone feel welcome.

Nice pub bit expensive not a lot of choice of larger great staff

Popped in for a cold drink while waiting for family member club night, Yes very good atmosphere Great size pub with nucks and crannies everywhere

Yet another amazing roast dinner at Cranberry farm. The best roast dinner you could ask for. Lovely lunch time celebrating Father’s Day. Highly recommend a visit. Very attentive staff, amazing food, lovely relaxed atmosphere. We will see you very soon and of course recommend to everyone we know to visit.

How can a place that was such a great place to go for so many years, go so downhill so fast. We used to be regulars, though with recent changes we no longer are; such a shame.

As we live local, we thought we would treat Dad for Father's day, but disappointed. Sat waiting for a member of staff to take our order, starter came, but hadn't received our drinks by then. The food was basic, a lot bought in, nothing homemade, small portions, and the curry bland. Eventually received the bill, and the deposit was not taken off. Not a good experience at all, staff very laid back.

Great beer, as always. Food is always delivered to a high standard and tastes very good. What more could you want?

Don't forget your card as they do not accept cash.

An impromptu Sunday lunch. Never visited before but will definitely again!! The food was lovely, although not much choice of GF dishes (but wondering because it was a Sunday menu), but the GF double cheeseburger and chips was amazing. Service was friendly and professional. Will be back again.

Visited the other Friday evening, efficient serving and wonderful food! Will be going back again soon.

This should be really great as it is the only pub in Cranbrook. It isn’t. Customer service is sadly lacking. I was with a group today (not my first visit) and quite frankly I felt we were an intrusion. In addition to my group, there was another big group, plus 3/4 couples all waiting to gain entry at 11.30. They eventually opened just before 11.45. So then the bar was rammed and there was a huge wait to be served. The table we were sitting at was dirty and we had to ask for it to be cleaned. This is just such simple basic stuff, but really didn’t feel at all welcome.

Absolutely fabulous- requested a quiet table for dad as hard of hearing. Family meal for 6 and all looked after very well

Visiting the Cranberry Farm is always a treat! Stu, Teresa, Saoirse, Conner and the entire team go above and beyond to ensure a warm welcome from the moment you step through the door. Everyone shows a hospitality that knows no bounds, and they effortlessly make you feel right at home. We often bring along our furry friend when it's a bit quieter, knowing that he can get treats at the door, a thoughtful touch from the pub, that speaks volumes about their attention to detail. The pub's vintage decor adds to its charm, creating a cozy atmosphere that invites lingering conversations and relaxed moments. And let's not forget about the food—it's hearty, delicious, and hits all the right spots. Plus, the extensive drink selection ensures there's something for everyone's taste. We simply love our visits to this pub.

We came up for a quiet drink and lunch

Always a friendly welcome from Stuart and the team! Relaxed atmosphere - Also our dog loves the gravy bones 😃

The waitress, Teresa, was amazing. She was really welcoming and helpful - to us and all the other diners.

Lovely atmosphere, and amazing workers who are always friendly and welcoming

We always book in here for big family gatherings but the last couple of times it has not been as great, and tonight was hugely disappointing. Limited menu choices - especially for gluten free. Party of 12 came at 7.30pm. Food served at 8.30pm (not a problem, big party). Flatbreads were overcooked and service was pretty poor and unfriendly. Dessert chalkboard put on table after dinner offering coffee and a trio of puddings. Went to order - told we couldnt have coffee because they had turned the machine off! It was 9pm! Pretty poor when you know you have a booking of 12 in at 7.30pm. No check-ins for more drinks as we had always previously has, despite restaurant being relatively empty! Nightmare trying to get staff attention - too busy huddled together chatting to each other. Cannelloni was absolutely tiny dish with a sprinkling of salad on side for £14! Unfortunately, now time to find a different place to eat for our future family get togethers!

Lovely atmosphere and great service,

No table tab, order and pay for your food and drinks each time you went to the bar. Food was of reasonable quality.

Great pub grub in a converted farm building with vaulted ceilings, and various nooks and crannies for kids to explore. Our multi-generation group of six had booked a table, but the restaurant was not busy for table service on the Tuesday evening after Easter. A Head Office inspired change of approach means that you now order at the bar (both food and drinks) - quite a memory feat with six different orders, but no big issue. The choices on the menu meet all tastes, and the needs of all age groups, and the food was delivered with no undue delays. All agreed that the food was tasty and well cooked/presented. Prices are in line with those of competitors. Adjustments to the menu (e. g. custard instead of ice cream) were accepted happily, and the service was very good throughout the evening. Suitable for a romantic evening, a family meal, or a business/social occasion.

Roast was disappointing, all a bit tepid and service was very slow. Expensive and all in all underwhelming

The children’s meals were terrible for the price. A tiny portion of macaroni cheese with a huge side salad, how many children would eat salad with salad dressing?? Spicy chicken strips were so overcooked there was barely any chicken left in them. Roast pork with pork chops which were tough and 1 and a 1/2 potatoes?!? Awful

I'm lucky to live within walking distance of this fantastic pub! Great food, lovely service and some fantastic deals on food.

Great local pub, food is always gr6

Very friendly staff. Engaging in service and customer experience. I did a request -all needs met and discrete. Food was explained well Arrived hot and very tasty. The ginger sponge and custard is a must and hit the spot on a cold and sleety day. Great experience all round. Looking forward to revisit

Very enjoyable visit for a snack and beer. Friendly staff, hot food and cold beer, who could ask for anymore?

Nice place, friendly staff. Bit slow service, but it was Mother's Day, so it was maybe busier than usual. Roasts a little on the pricey side, good portion of meat, small portion of veg.

Nice pub and friendly staff but don’t have the club sandwich. It was very bland and the bread was horrible.

Great food choices, lovely spacious atmosphere, plenty of room between tables, ideal for everyone, attentive staff.

Excellent customer service, delicious Roast dinner, good portions with unlimited gravy and Yorkshire Puddings!! I would highly recommend 😊

Lovely place, building has a nice old feeling to it, with the Milk Churn, Pitch Fork etc, I really wish I took some photos as it was a lovely evening 👩‍❤️‍💋‍👨

Not a good experience. I chose the Fish and Chips. The chips were very good, but sadly the Fish was far from fresh. My friend chose Macaroni Cheese, which looked a bit dry. That evening we both were unwell, this lasted for 24 hours. Will not be going again!

A beautiful meal, the whole evening was superb in every respect, extremely well presented food topped with a table service by Fiona which was outstanding,thank you 😃👍

Good food, fish Friday, really good value for money. Good table service from Saoirse.

This is a newish pub and part of a local chain. The décor inside is lovely and there is plenty of space to park. They do regular special offers and these are worth waiting for. We had Sunday Roast after 5pm, on a Sunday, for £10 each & on another occasion 33% off total food bill. The food is absolutely fine, nothing special but you get what you expect for 'pub grub' the staff try very hard and are mainly attentive and service is quite fast without being pushy. The bar area is good as long as it is not too busy. Not one for a special night out but certainly visit for a good pub meal at a reasonable, or if on a deal, a good price.

We had a large party (25) but everyone from initial phone call to on the day was incredibly helpful.

Nice Sunday lunch! Recommend no-nut roast for vegans. Quick service and friendly staff. But popular with families so can be very busy, and we made mistake sitting in the bar area which was noisy as surrounded by screaming children, next time if booking ahead we'd ask for quieter spot!

Understaffed, overpriced, and didn't serve coffees

Went here for a drink only. Quite busy, good beer, but didn’t have a coffee when we asked.

All excellent except no prices on wine list.

Nice pub with Badger ales and Guinness. Service was slow due to too few staff. It wouldn't put me off going again.

We had a great meal, food was very well cooked (starters and mains) and the young staff were great. The place was clean and cosy. Unfortunately our experience was spoilt by an older female member of staff in a long cardigan who was unprofessional and spent the entire time being the bar complaining about work issues, this escalated when she shouted across the restaurant to a young male staff member "they're not your manager I am so send them to me" in an aggressive manner. Let the team down. Like a previous diner we also tried lamb kofte on an earlier visit, it was terrible so we picked some simplier dishes that you can't go wrong with and the meal was very good.

A welcoming safe environment for families and dogs. Plenty to choose from and peaceful setting with interesting decor.

We are regulars here but not for much longer as the shocking lack of attention to detail, lack of menu items and wrong items or missing items from meals is disturbing. I had the lamb kofte to start which was missing the dip as they had run out but I was not given the option of something else, burger had Marie Rose sauce and not burger sauce when I complained I was told it was burger sauce which was wrong. The turkey was dry and hard on the edges as if it had been sat under a lamp. Items didn’t come out at the right time and the staff were not professional and very dismissive. It’s a shame this is going down hill fast perhaps a decent chef could turn it around.

Bit disappointed as we maybe were usual that 2 of us wanted the turkey roast dinner but was not a available as several other dishes also unavailable.The meals we did have were ok if very small portions.Waitress was friendly and pleasant as was her male assistant.It is nice inside but because it was early evening I guess no real atmosphere.

Advanced booked a table for a 5pm Sunday roast to be told there’s no roast dinners left, asked about a pie and yeh that was off the menu too.. restaurant was practically empty so not sure who’s eaten all the food but decided to leave and eat elsewhere. Shame

Absolutely terrible experience at the Cranberry Inn last Sunday night for a family get together. After we were seated the hostess informed of us of no less then TEN dishes on the menu that were not actually available. If we had known that on arrival we would have gone elsewhere. We ordered drinks, and when the waitress returned she said they didn't actually have the drinks we wanted either, and she'd bought us something else instead, already opened, as if she had decided we would accept something else. We refused it. We all had to order things we didnt want, as there was hardly anything available. The kofta I ordered was horrible - just rubber, and when my main course arrived the waitress actually had her thumb stuck into the sauce as she laid it in front of me. She warned me it was hot - the curry was hot but the rice was stone cold, and the whole dish tasted of nothing at all. We dont bother with puddding. We've been to this pub before and generally had a good experience, but this was so shoddy. Change of chef maybe? New and badly trained staff? Either way it was a rare night with extended family ruined. We won't bother eating there again.

A newish pub which has an old world atmosphere. Very friendly attentive staff. Excellent food. Dog friendly. A really pleasant experience.

Lovely staff and coffee, had a pear and blueberry crumble which had a great topping. Clean and relaxing interior. 2nd visit had some food, burger and chips, triple cooked chips were amazing, burger was average and overpriced from my perspective. Decaffeinated coffee was good quality and had a reasonable flavour, could have done with being slightly stronger as standard. Went with a friend and sat on some comfortable armchairs, very cozy atmosphere. Staff were lovely and service was very good

Fantastic service even though the restaurant was very busy. The staff went out of their way to ensure that we had a great evening and there was a lovely, family friendly atmosphere in the place. The food was great and the Christmas decor was beautiful. We will definitely be back again soon!

The pub has been nice for a while now and i was not a fan tbf… that changed a couple of years ago and found it welcoming and had a nice atmosphere… staff are all lovley… Now over the past few weeks maybe 2 months the clientel a small number i have to say…… have turned the place into a real verbal gutter…. Its awful at times I have seen couples and family groups walk out in disgust F ing and Jeffing at volume is not exceptable Have i brought this to the attention of people yep…… But no change The GM is like lord lucan and i feel for the staff left to deal with this with no line or senior manager…. Hall & Woodhouse please manage this place

Excellent lunch here last week. Well cooked, well presented and very tasty. The staff were excellent! Will come again.

Is a lovely pub, they have restaurant area which looks beautiful but need to book in advance. We sat in the bar area. The atmosphere is really nice, full of friendly locals. The food was good but I personally think it can be improved a bit. The starters were very tasty but barely warm, probably because it took long to get out. I had a double cheeseburger which was good, but I would have preferred for the bun to be warm. It was a bit weird having a piping hot burger with cold bun. Overall I have enjoyed the food and I will return. The bar staff were very friendly and helpful!

Chicken Ceaser Salad... lovely... proper chicken breast, anchovy, crispy bacon.... cold zinfandel..... go.... enjoy x

First time going here and the atmosphere has a really nice and warm feeling. However it was let down by the food- I had the burger with fries and chicken strips, and it was the driest burger I have ever had... the bun was cremated, the burger was dryer then a leather bag, and the chicken strips were just cheap frozen shop bought strips that were also bone dry. It was such a let down for a nice looking place and was not worth the money they were charging. Also, our table asked for a drinks menu after we were seated and we were refused this by the server as apparently half of their drinks weren't available (during Sunday lunchtime?) so we had no idea about price etc 😕

Starters and the service were fine but unfortunately can’t say the same about the main course, all the meals were cold , probably the worst roast I ever had, the beef was well done, not served pink as advertised, the vegetables taste and didn’t look fresh, the burgers were just warm/cold except for the fries, overall, a terrible experience!!

The best BBQ chicken I've tasted in a long time. A gem of a place

Expensive, over priced, ham egg and chips rather uninspired for the price. Sunday roast is probably the high point of the menu. 10 year old daughter ordered an adult (£11.95) Mac & Cheese, when it arrived I questioned if they had brought the Childs portion by mistake! She finished it and was still hungry. Staff are friendly. Coffee is the most reasonably priced drink.

Had a lovely meal for my birthday, food was amazing

Staff just talked to each other, and payed little attention to customers to make there stay comfortable. Food menus does not cater for ceoliacs which is a necessity not a choice like vegan. Music was played but not the original artist. Nice venue but experience could be alot better, my partner said it had know atmosphere, which is a shame but I agreed.

Good place for pub grub and a relaxed drink... However service was a little slow and the gluten free menu is very small especially the desserts.

The menu boasts a variety of classic pub grub, from hearty burgers to flavourful fish and chips. The quality of the food is consistently great, and they offer a fantastic range of drinks, including local craft beers. However, it's worth noting that the prices can be on the higher side.

Great food,great staff and nice atmosphere inside

Our local, regularly visit. Good standard of food and good price. Drinks are above average price so I suppose it evens out. Nice that dogs can sit in a certain area

Great place for food and drink, my meal was very nice and the service was fantastic , definitely recommend

Kirsty and the crew are awesome.

In the area on holiday so never been before. The Good - Staff polite, welcomed on arrival and quickly seated, good selection of food for adults and children, no issues with the food all top quality and cooked fine. The Bad - There is building work going on nearby with road closed sign which is not applicable to the pub but not clear, we ignored the sign to get to the car park but if you don't you'll end up parking down the road. Not the pubs fault but they could have managed the signage better with the builders.

Second time I’ve been to Cranberry Farm and it didn’t disappoint. Went for my anniversary and had a beautiful steak, cooked perfectly. It was such a good night and served by Sophia, who was so warm and friendly. We will be going back before my...

Good for lunch or dinner. Veggie options. Nice barn conversion feel. Takes group bookings and you can order ahead . On a new housing estate just off the main road. Free car park.

Less vegan options than there used to be. Still good food and good service.

Lovely food helpful staff comfortable venu. 33% off food on Mondays

lovely staff, beautiful outdoor setting

Lovely pub, friendly staff, normal pub prices.

As far as local pubs go, this is a good one!! Staff are always smiling, it's got a nice atmosphere for either a few drinks or a proper meal. Drinks are expensive (compared to other local pubs) but the food is delicious and reasonably priced. Being dog-friendly is a big plus, and the pub quiz on a Sunday is well organised.