The Coffee Shop in Eastleigh

I arrived just before 11.30 and fancied an early light lunch / snack. There were no menus on tables. After long wait in fairly short queue, I asked if they were serving sandwich’s or similar. She said not until midday. Seeing a breakfast menu I said, ok I’ll order something off of here. To which she said they stopped doing breakfast at 11.30. So the only thing on offer was cake. Madness. Been here before, always slow service and overpriced. Far better places you could go in the area.

Average wait these days of 30mins but we aren’t really bothered by that, I’d rather wait than have food rushed or pre prepped. Didnt have a problem with hygiene Just generally really poor value for money Side salad v weak, hardly any beans on potato (less than quarter of a tin) and extremely expensive Also hate high chairs with no tray! Wouldn’t return there are much better places around

We stopped by on a whim for a spot of lunch and expected a queue as it's peak lunchtime on a Saturday. The queue was actually better than expected, however there were hardly any free tables and all the ones that were free had piles of dirty plates, cups etc on them... That's fine, my hubby placed the order of a baked potato and fish and chips... We kept waiting for food to arrive however like similar reviews on here we ended up waiting 40 minutes before deciding to get a refund and leave. Whilst the staff were apologetic and offered us a free cake slice to take home it seems like this is a recurring issue. My husband tried to discreetly flag down a member of staff away from the queue of people no one payed any attention so instead he had to wait through the queue of people all over again, by which time the people behind him had heard and also decided to go elsewhere for lunch.... On general observations there was 1 poor staff member making all the trips between the kitchen and customer trying to serve all the food and although apologetic to anyone who had made complaints about the wait time looked rather lost at times and ended up having to make trips back to the kitchen as she couldn't find the correct table for the food.... Also slightly concerned about the hygiene standards as there was an employee clearing tables and wiping them down and when asked by a customer for some salt/pepper he gave them shakers from another table but not before wiping them over with the same cloth he was using for the tables etc....

It is at least 4 ,months since our last visit, and nothing has changed, we could see our meals had been put on the serving hatch , and they were left there for 13 minutes before being brought to our nearby table, for what you get it is still overpriced, the wife’s cheese macaroni was dry with hardly any sauce , my steak and ale pie meal left a lot to be desired. Gardening wise, the business is first class, but with regards to the restaurant, improvement to the quality of the food is necessary , management need to take note of these reviews.

I had lunch here one Sunday. It's a nice cafe / restaurant with lots of seating. I had to wait ages to be served. It seems that the person who serves you then goes off to make the drinks each time. This caused long delays. Perhaps drinks orders could be passed to others whilst one person mans the till? I then had to wait ages for my food. I had roast turkey. This was £15, so more than I'd expect to pay at such a restaurant, although there was a good amount of food, including lots of veg. There was also a delay between the kitchen ringing the bell for the food to be taken to the tables. I was impressed by the variety of dishes on the menu which ranged from light bites to main meals. I realise that I went at a busy time, but the process could have been more efficient. I'd say it's a decent cafe / restaurant if this could be sorted out.

Went to the cafe to treat my daughter to a cooked breakfast. Placed our order at 10.46. Coffees were served immediately. Food arrived 50 minutes later. The waitress who served our food was apologetic for the delay. The eggs were congealed and the tomato and beans were barely warm. The rest of the food was either hot or ok. This delay was totally unacceptable and we weren't the only ones having to wait. Would not recommend.

We decided to eat her instead of going to a local pub, how wrong we were to do that. It took 45 minutes from ordering to get served, 4 lunches and drinks totalling over £51.00. After 30 minutes I asked when we would get to eat and I was told " you are on the list" well whoopydee. Communication was appalling, we were bought cutlery which I returned as it was stained. Food finally arrived after 45 minutes and on sight it was overpriced for what we got, e.g. a filled bun with very small chicken fillet, bit of coleslaw for £9.99. Were were going to order puddings separately but given the wait time and cost we went to the local pub after all and had a Pint and a Pudding...which arrived within 10 minutes.

We came to Hilliers food Hall for a pre- mother's day lunch today. There were 5 of us and the bill came to £94.09. 3 of us chose fish and chips and all 3 portions were completely over- cooked. 2 of us had coffee cake for dessert. The cake was edible, but very dry. We all ate our lunch having paid a large sum of money so felt it would be inappropriate not to eat it. At the end of the meal I did thank the waiting staff for all their effort as they were polite, friendly and professional, but clearly the food Hall is trying to mass produce orders which then equates to a detriment to the quality of the food which is then served. When this garden centre was owned by Rosebourne (up until Wednesday of last week) the food quality was excellent. Such a difference experience now sadly. I would not recommend this restaurant to anyone. It is very expensive to be served with poor quality, over-cooked food. However, the waiting staff cannot be faulted.

I visited hilliers today with my friend who is in a wheel chair. We wanted to have a cup of tea and a cake in the cafe. The cafe was not wheel chair accessible. When I went in and asked if there was any other way into the cafe I got a head shake from a member of staff. Not even any words. Not even a sorry, no. This was extremely rude and unprofessional. This left my friend feeling humiliated and upset. Not just because the member of staff was rude but that I couldn’t get her into the cafe. There was a ramp but the threshold was too high. We won’t be returning. Not having wheelchair access for disabled people is discrimination.

After reading reviews saying that food was disgusting at Mulberry & Thyme, I must say our Freshly Cooked Breakfasts was excellent. We had 5 different breakfasts. Each was exactly as described, hot, good portions, and all arrived at our table at the same time by friendly staff. Will definitely recommend.

My husband and I have just han a delicious savoury afternoon tea. The table was laid with lovely white tablecloths ,flowers etc. The food comes on miniature garden benches, so cute. The food was so fresh and tasty, so much of it too that we have taken half home for tea later . Thank you to the great team, professional friendly and attentive.

Four of us had the Mother Day Set Menu - two courses for £20. Well I have not tasted food like it in a long time it was absolutely delicious. A lot of thought had gone into this meal and I do hope they start doing Sunday lunches - you won't beat the food. My companions had the roast pork meal and I had the vegetarian meal which was a hazelnut and mushroom layer - delicious - I was not disappointed. The puddings were to die for - very different and definitely not boring. You do get an awful lot of food so go hungry. The service was excellent. Well worth the money. It is a very clean place so go and judge for yourselves.

Not going there again, dirty crockery waiting to long in the queue. Just not good dirty kitchen floor seen from the cafe

we visited your Botley restaurant today (19/12/21) around 1400 (2pm) We were in the queue and ABSOLUTELY DISGUSTED AND APPALLED. To see your ‘chefs’ eating whilst preparing and cooking food and at least 3 times lick their fingers and put their fingers in mouths and DID NOT wash hands at all whilst the. Continuing to prepare food bare handed without washing and whilst eating over the food. Obviously this was shocking and digusting to see. I approached the kitchen area from the outside as its an open kitchen The chefs basically looked at me without any care so the manager on duty spoke to me and I explained how appalled and digusted i was by this. The female’chef’ micha/misha came storming out and was instantly aggressive and rude and open admitted to ‘tasting’ the food . Of which i said so you’re happy be putting fingers in your mouth and not wash them and all she said is she is Allowed to taste food. We all KNOW that if it was tasting food this should be done with appropriate cutlery and hands should be washed especially if putting hands it fingers in mouth i stated to her that its a serious breach of food hygiene she just said “F*ck this” and walked off. Your manager even told her to calm down. As you can and should feel this is unacceptable and disgusting behaviour .

Went for coffee this morning. Great value. Lots of people eating fantastic looking food. All staff friendly not just those in restaurant. Very impressed. Will go again and eat next time.

As a group of 4 from different household we asked to eat outside (undercover) but nothing was too much trouble for the friendly and helpful staff. As we arrived the table was laid beautifully and then the food, promptly delivered, was superbly presented, very fresh and all tasted yummy. The warm Christmas scones were particularly delicious and I should have asked for the recipe! Thank you so much for a wonderful start to Christmas. We wish the staff a very Happy Christmas. Highly recommended.

It was lovely to find a cafe open where you did not have to book or queue, the place has social distancing in place and the staff were very friendly ,we had cake and coffee mine was orange and chocolate and my husband was chocolate and mint they were both delicious.

We popped in for lunch to break up the working day. New process since lockdown means that everyone has to sign up for their loyalty card in order to capture details for the track and trace! Cunning! This of course meant it took an age...

Stopped here for a spot of lunch. Wife's salad was ok but my sandwich was overpriced for what it was. Normal shop type bread and all for £6.99. Small portion of chips for £ 3. Would choose Haskins anytime over this place.

It being a wet and windy day on the 18th December we decided to visit Hilliers to buy our Christmas tree and have their Christmas lunch.We arrived and went to see the trees which were standing straight and tall which made viewing easy.We picked our...

Stopped by here for a coffee break while driving to a meeting. The filter coffee was excellent. The Victoria sponge was good but a little overpriced.

Shockingly poor. My advice is stay clear of this place. Over priced and poor quality, this was a second chance visit. There wont be a third.

Booked the tea with a friend who had been the week before and loved it, went on the afternoon of 20th November and what a good experience from the outset. We received a very warm greeting on arrival and were shown to a well decorated...

Stopped off here for a coffee break whilst driving, what a little gem. Food lovely, excellent service and what a clever idea having the menu on a board at the entrance saves time and queues. We had team and cakes but the lunch menu looked...

We held our sons 1st birthday tea party here and it was outstanding!! We had afternoon tea for all the adults they let us decorate, have the room for the day, the food was delicious and the service was out of this world!! Special mention...

I come to this cafe occassionally as it is nearish to me. It is spacious with nice decor and clean. However some of the staff are a bit miserable and never seem to know how to make a babychino. There is one good staff member...

This place is trash. The menu is terrible and the food taste like ass. I recommend this place is you want to catch botchalisem

The food is ridiculously over priced and in short, poor. Poor is a compliment actually. Nouse levels are unbearable, like eating plastic food in a kids play pen. Tried it for a second time in an attempt to see if the first was a one...

Utterly shocking, menu printed incorrectly, couldn't put an egg on my daughters plate even though they put them on other dishes because it went against the menu! Rubbish

Terrible food, dried up piece of bacon , egg was like a bullet toast was cold. My husband’s was just as bad. It took 45 minutes to arrive , all the time sat there the noise level was so loud as it echoed through the...

Just back from a delicious afternoon tea to celebrate my 50th birthday. Everything was perfect from start to finish. The staff were extremely attentive and helpful. One staff member even took photos of us all enjoying our afternoon tea! The food was beautifully presented on...

Ate here yesterday a party of 5 of us. We ordered as a 2-2 and a 1. The last order placed was the first to table. 3 of us had finished our meals before 2 of them got theirs. Staff were friendly and apologetic but...