Based on 2.247 opinions finded in 2 websites
Based on 2.247 opinions finded in 2 websites
Nº 980 in 2148 in Bristol, City of
Nº 77 of 241 British in Bristol, City of
Opinions
Great food. Good place. Poor service.
Josh Smith . 2024-10-18
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Nice selection of beers, even though it's a tad pricy
Adrian-Cristian Nicolaescu . 2024-10-09
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Pub to have a quiet drink, until the drunk on duty arrives and they have to call the police. good anecdote
Mad Out . 2024-10-08
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Very trendy establishment and notable for having lucrative trending artists play in their outdoor garden. The building has a very Bristol feel, with multiple levels of seating in a confined area it has a real old timey pub vibe. Prices are fairly expensive but is somewhat expected in the centre of town.
Connor Andrews . 2024-09-27
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Quick drinks stop and glad we did. Really nice pub over several levels. Quirky old building with great character. Staff really friendly & great drinks including a lovely frothy creamy latte. Definitely worth a stop
Barbs25 . 2024-09-25
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Only called in for a pint, good selection. Fascinating old place, very traditional, wood floor etc. Lovely pub atmosphere, reckon it's always busy!
Andrew Caunt . 2024-09-24
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Waitress was extremely rude and had a horrendous attitude. Told us veggie food was vegan and was hostile with her service. Huge shame as we were so excited for our roasts and birthday celebrations. Shame the meat portions were not great and our pre-order was wrong.
Emma Mehta . 2024-09-02
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I visited Bristol with some friends and The Christmas Steps was recommended to us. Nice choice of food - although I was disappointed there was no torte left by the time I came to order dessert. Staff friendly, service quick and efficient. Nice choice of wines as well. I may not get back to Bristol again but would recommend this place. In a quaint spot as well. Quite small in a way but that is not a bad thing.
Bernadette G . 2024-08-26
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wonderful pub with a quirky nook and cranny style bar. Lovley little gem with some local cask ales and fun characters to talk to.
jackson m . 2024-08-25
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There was not a lot going on when we went to the Christmas steps. Maybe my opinion is biased by the fact I am not as mobile as I once was. In general, it was just a big staircase. Maybe at sometimes of the year, it is decorated, but even the few stores etc, we’re closed.
Cathy H . 2024-08-14
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This is one of the loveliest pubs I've visited in a long time. The food was incredible—the vegan hamburger, mac & cheese, and croquettes were absolutely delicious. The drinks were crafted to perfection, and the service made us feel like VIPs. And the music? Absolutely fantastic.
Sabrina Dufour . 2024-08-10
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One of the most lovely pubs I have been to in a long time. Food was incredible (vegan hamburger, mac & cheese and croquettes were absolutely delicious ), drinks made to perfection and service had us feeling like a VIP 😉 Did I mention the music? Soooo good.
Stay35629996750 . 2024-08-09
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Really good Sunday roast. Lush beers on tap and really nice staff
Jacqueline Condell . 2024-08-08
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Looks like a nice pub but the drinks were way too expensive for me. Staff were nice.
M . 2024-07-29
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Interesting pub this one. Quirky and good beer.
Gareth Hainsworth . 2024-07-27
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Definitely one of my favourites in Bristol. Its quirky, tiered levels, low level light and high ceilings make it a great place for either a quiet (out of season), or a vibrant evening beer.
Tim Furlong . 2024-07-23
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It's more a place than venu, and if you are in Bristol it's well worth a visit for the lovely pubs and market.
C G Ellison . 2024-07-14
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Cute stairway surrounded by many good shops and eateries.
Just Me . 2024-07-09
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Sadly, lots of empty units and shops there. Indicative of the economy I suppose
Ged M . 2024-07-04
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We enjoyed a delicious sunday roast here last weekend. We were last minute and they managed to squeeze us in. Cauli cheese was a delight, would definitely recommend and return!
emma thomas . 2024-06-25
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Amazing Sunday roast. Second time we have been and it seems to only gets better
Patrick Byrne . 2024-06-23
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First night in Bristol and staying nearby. Old pub with a good range of beers. Service was friendly and the barman helpful and knowledgable. Smallish menu but enough to choose from and our food was tasty and freshly prepared.
Val T . 2024-06-11
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Had a couple of pints here, very pretty place, lots of outside seating and great selection of beers
Alice Bowden . 2024-06-10
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I loved this enchanting little bakery. everything was a work of Art and delicious!! tes leacha cake was the best I've ever had!!!
Terri Wolfe . 2024-06-09
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Christmas steps, tread soft Off we go to reach the now Drinks, tonic, too dry
John Waterfield . 2024-06-02
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Horrible food and service. We waited 45 minutes for our Sunday roast only for it to arrive overcooked. Eating the beef was like chewing on cardboard. When we requested for our 2 portions of beef to be replaced, they only brought 1. The waiter then told us “it’s free beef!” Expecting us to be grateful for serving us cardboard with gravy. I wouldn’t serve this to my dog.
Rodrique Chng . 2024-06-02
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Came here for a quick drink with friends, ordered a gin and tonic and it cost £11.20! Outrageous prices but not as outrageous as the fact it was served in a pint glass!
Coastal22590008350 . 2024-06-01
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Nice grub in buzzy old urban boozer very close to city centre. Ideal for pre evening entertainment and good selection of beer (and wine according to my companions)
Sean Geraghty . 2024-05-29
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It is lovely here - very cosy in winter.
Laura . 2024-05-17
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Great place to spend an evening with friends. This pub works with the Bristol beer factory with good ales and ciders. They offer pub grub and evening meals along with cafe and desserts. Friendly staff and good customer service with outdoor seating in summer. The pub is always busy and people play games. If you're planning to stay please book a table
William prritchard . 2024-04-27
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Lovely pub in a nice area in Bristol that you might not normally find!
David B . 2024-04-27
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Popped in here briefly before getting the bus from the bus station. Good selection of beer and a friendly atmosphere.
Rob G . 2024-04-20
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A bit of an MC Escher painting of a pub with all the different levels and stairs. Super old and cosy and brilliant. Perfect in the winter in a little cosy nook with a mulled wine. Only the small area right at the very front is wheelchair accessible as the building is so old. All the outdoor seating is accessible.
Lupin . 2024-04-05
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A lovely, traditional pub. Great selection of beer, particularly impressed to see Kaleidoscope 0% on draught.
Charlotte (Charlando93) . 2024-04-04
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Very busy and nowhere to sit on a rainy Saturday afternoon
Michael Smith . 2024-04-03
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Amazing Sunday lunch!! Wish I could have it every week!
Jo R . 2024-04-02
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Very cool place and awesome atmosphere with lovely staff 🤗🔥
Semih Emre Özcan . 2024-03-30
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Really chilled, beautiful, real pub, good selection of beers and ciders. Hidden gem
S . 2024-03-28
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We went for a Sunday roast and the food was outstanding - some of the best roast potatoes I’ve had for a long time, and the meat was perfectly tender. The side vegetables tasted wonderful too. Sadly, the service was disappointing. We were left feeling like they would have rather not been serving us - even when they did come and check in on us, it was like they didn’t actually want to. And one of our mains arrived more than 10 minutes after everyone else’s. Finally to top it all off, the bill at the end was wrong and we had to ask for an item to be removed. If the service had been better this would have been a perfect review.
Benjamin Oakham . 2024-03-18
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Great pub over three levels going up steps. Only had drinks. Good atmosphere and chilled place to be. Interesting shops nearby. Steep steps all the way up street. Not suitable for wheelchair users or disabled people.
Mark Barras . 2024-03-17
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Beware they won't keep you a table! Booked a table using their online portal for a Sunday Roast on 3rd March for a group who, including myself, would have been dining here for the first time. Turned up to find that, despite getting confirmation on the web window and having put a payment in as a deposit for their no-show policy, they had not recorded or kept my booking, or ever sent a confirmation email. I was disappointed to find the restaurant unsympathetic to the problem they’d caused for my group and offered no resolution to this, with little prospect of getting a walk in Sunday Roast elsewhere. Incidentally they explained we had not been the first to arrive that Sunday with the same complaint and were therefore clearly aware there had been an issue which they made no effort to rectify. Have the cheek to pre-emptively charge me for a now show, yet there’s no means by which I can charge for a ‘no-show’ of my confirmed booked table?
Callum Watson . 2024-03-16
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Booked a table using their online portal for a Sunday Roast on 3rd March for a group who, including myself, would have been dining here for the first time. Turned up to find that, despite getting confirmation on the web window and having put a payment in as a deposit for their no-show policy, they had not recorded or kept my booking, or ever sent a confirmation email. Disappointed to find the restaurant unsympathetic to the problem they’d caused for my group and offered no resolution to this, with little prospect of getting a walk in Sunday Roast elsewhere. Incidentally they explained we had not been the first to arrive that Sunday with the same complaint and were therefore clearly aware there had been an issue which they made no effort to rectify. Have the cheek to pre-emptively charge me for a now show, yet there’s no means by which I can charge for a ‘no-show’ of my confirmed booked table?
Callum W . 2024-03-16
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Perfect spot for a cosy night out. Playlist is always great, good drinks selection & the outdoor space in the summer is 👌
Hannah Coton . 2024-03-14
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It is a lovely traditional pub with medieval vibes, good honest food, and a lovely selection of beers, wines, and spirits. (Ghosts, too, I imagine, haha)
Jonny Lindos . 2024-03-12
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Had a table for 8 booked last night (Saturday). No mention on the menus , so confused if it was table service or order at the bar. While deciding, we were told at least 50% of the menu was unavailable. Ordering at the bar doesn't really work for large groups, especially when its 3 deep at the bar. All the tables seen to have been pre booked for food, so lots of 'drinkers' just standing everywhere. Booked the table for 7.30, food didn't turn up until nearly 9. We were offered a round of drinks as an apology. The food was delicious when it did arrive. The pub is on 2 levels so it would be very easy to have one level for table service for food and one level unreserved for drinkers only. Won't be rushing to return.
172jackiea . 2024-03-10
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One of my favourite pubs in Bristol. Great for a drink after work, and food is always great-their roast dinner is top notch!
Meg Pope . 2024-02-19
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Lovely pub but marred by one very unfriendly member of staff
Ajay . 2024-02-18
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Came in just to have a couple of drinks. No where to sit as all tables reserved. One table then left so sat there and was told we have to move in 20 mins. Wife 7 months pregnant so not brilliant experience. Would not class this as a pub anymore and don’t come if you just want a drink as no where to sit (which isn’t reserved). Lovely place inside though and fine selections of beers.
Ben Davis . 2024-02-04
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Such a great old pub . Whether your a local or new to the city, this is history with such character to make a great night
Richard Sergeant . 2024-02-04
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Such a cozy pub, great outdoor area and friendly service!
Lizzie McCrossan . 2024-02-03
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Yesterday I was waiting my friend so I though I could try some local beers and cider. I also ordered fish and chips (haddock). The bar staff were very friendly and helpful and in midday there was plenty space for seating, around six a clock it got really busy inside and outside area. Lovely garden area for smoking and having a chilled drink. There is also sitting area just next to entrance. They have good choice of meals and desserts and the have vegan and vegetarian options too. The toilets are located upstairs. And it’s just next to Christmas steps and close to city Center. Lovely experience as usual.
Indra dos Santos Martinez . 2024-01-26
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Visited this “pub” with two male friends for a pint a few days ago. Unimpressed. There were a group of students sat upstairs on their laptops, they did not appear to be drinkers. We had to return a pint of Fortitude as it was undrinkable. The keg beer was pricey at £6.80 a pint. We also had to ask for the pint of bitter to be topped up as the glass wasn’t full, just a minor grumble.. why was the bitter served in old style glasses with handles 🤔. They also do not accept cash only card payments. We shan’t be back.
PjNReN . 2024-01-20
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Nice pub that I go to quite regularly. I would give it 5 stars, but they have this silly system where absolutely all of their tables can be reserved online. So, there's never anywhere to sit. You shouldn't allow tables to be reserved, unless they've also pre-ordered food. It's crazy to walk into a pub, and literally every table has a little sign on it saying "reserved"
Mobile37210603076 . 2024-01-17
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Excellent Sunday Lunch. I would thoroughly recommend it.
Phil Cossey . 2024-01-08
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Really busy pub. Nice and traditional
Stacey Hughes . 2023-12-31
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Lucky like local old school pub. Nothing pretentious just a lucky atmosphere, a good range of drinks including local beers and mulled wine and cider in winter. Good service. Cocktails were great too. Recommended as a good place for a drink when you should be shopping.
Timmmeh . 2023-12-28
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Usually really pleased with this place but had Sunday roast today. Reservation was 5.45pm. After a lovely main course we asked to order desert and we were told the kitchen closed at 6pm. Why have a reservation time if you can’t offer a full service?! At least tell the customer when they sit down that the kitchen closes before you finish your meal. Crazy! We would have stayed late in to the night for a few drinks but were so annoyed at the stupidity we just paid the bill and went home. And to make things worse we had to explain why not telling us when we sat down was a problem in order to receive a vague apology. Obviously there would be an expectation that we can order desert after a main which the staff did not understand.
Rebecca Donnelly . 2023-12-17
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Lovely cute pub with good food and nice staff. We had a Christmas meal there and all went great.
Barry Percival . 2023-12-17
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Although I probably visited at the worst time (given the number of Christmas work parties being catered for) this was a lovely establishment. There are several different areas, two bars, a wood fire, and the best part was that they had two choices for gluten free+alcohol free beer (Arbor wish you were beer and clear head)
Ella McKenzie . 2023-12-17
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Booked a table of 13 for Christmas dinner way back in October so was pretty shocked to discover my tables had been split up and shoved right next to the front door in the pub (which I was not told about before hand). Appreciate it’s a busy time of year but we had no table service whatsoever and had to order all our drinks at a heaving bar! It was so busy we had general bar goers perching on the end of our table while we ate. Had to ask twice for our food to arrive and when it did the mains were cold. Had to get desserts to go as they took too long. So disappointed as had heard such good things about this place. When you’re a table that’s bringing in >£500 not really good enough.
Josie . 2023-12-10
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Table of 12 for Christmas dinner tables split up & right next to front door. No table service & food cold. Disappointing.
phinea2017 . 2023-12-10
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Everything is perfect about this place, except the size of the portion of chips.... The chips themselves are really great but.... Beer, staff, architecture, decor, ambiance, setting, location - perfect. Just the chip portion size
Simon Maddison . 2023-12-05
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Good booze and plenty of staff behind the bar
Jon Payne . 2023-12-04
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Great pub serving great food and drink. Some outdoor space with heaters for when it's cold. It's not the most accessible as lots of steps (as the name suggests), but if you can get a table on the ground floor or outside, it's fine. Staff were really helpful and the food came quickly. The food was delicious, we had possibly the best beef sandwich and the goats cheese and beetroot salad we have ever had! 100% recommend. We will definitely be back
Joseph Cooke . 2023-11-28
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Really nice, cosy little pub set over multiple levels with a good selection of beers and nice atmosphere. Also has a beer garden, accessible via the top floor.
Benjamin Harvey . 2023-11-27
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Nice historical pub in the centre of Bristol. The interior decor is very old style and warm. They have an outside seating area, there are quite a very different areas to the pub. Came here for a roast on Sunday and It was really tasty. Everything was super tasty, especially the red cabbage and Yorkshire pudding. Will definitely come again.
Dominic Bromley . 2023-11-22
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Good beer, good people, would recommend
McAuley 23 . 2023-11-22
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We used to go here all the time, however turned up on Sunday for a drink with some friends visiting Bristol (wanted to show the best city bits) half the tables were reserved for hour or two later. We were not allowed to have a drink at the table that was booked for two hours later as “it was already layed out”. So the problem was that the cutlery and napkins would have to be put back after an hour. This was quite embarrassing on staff and pubs account so we left.
Faya Tyagay . 2023-11-20
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Love this place. Always busy and always has a proper friendly pub feel to it. One of my go-to places in Bristol for a pint.
Aragorn Szostak . 2023-11-14
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Popular pub. Good place to meet friends.
Sue . 2023-11-11
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Popped in this cosy little pub whilst on a quiet night out. But was cosy comfortable and not packed you couldn't have a conversation would definitely pay this place another visit
Steven Little . 2023-11-06
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Fantastic bar, lovely food also served
Amanda Slicer . 2023-11-03
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Really delicious home cooked food. Service was quick and atmosphere relaxed. Quiet enough to hold conversations but with gentle background music to add atmosphere. Dark interior lit by candles to add to the cosy feel of the place. Would definitely recommend eating here
awhite106 . 2023-10-26
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We had some food here a few weeks ago and it was excellent! Fantastic pub
Joshua Watson . 2023-10-12
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Quirky little pub , with an amazing selection of drinks . Another special one to tick off ❤️
Daniel Crowther . 2023-10-11
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Excellent pub. Excellent beers and Atmos.!!
DevonRed Macca . 2023-10-08
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Sunday roast was very good except the Cauliflower cheese (as a side dish) which was watery. Staff were excellent and shared in some humour.
Jeremy Sperring . 2023-10-03
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What a lovely place to be! Amazing food, lovely interior, kind staff, hilarious locks on the toilet door. I had the crisp potato pieces and beetroot salad with goats cheese, so yummy! Looking forward to coming back here😊
Emily Julia Kuipers . 2023-09-30
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A wonderful spot to spend a few hours browsing shops and refuelling with coffee and cake.
Caitlin Miller . 2023-09-28
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Excellent place to have a beer! Staff is awesome!
Andrea Cogolato . 2023-09-23
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We were not in the pub in question, on the street where it is. I can't comment on the pub, but on the street or alley I can. One of the few beautiful things about a simple city like Bristol.
vanesa lorenzo . 2023-09-10
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Pleasant pub with outside seating and good beer tucked away near the centre
Nick Hounsome . 2023-09-06
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Great ambience and sensational food! Very nice atmosphere.
Helena Sophie . 2023-09-04
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A wide range is shops available, accessible for wheelchairs with support due to the gradient, beautiful to walk down at night with so the lighting and atmosphere
Tim Ashworth . 2023-08-28
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Lovely pub with a nice selection of rum. Would recommend
Andrew Ward . 2023-08-24
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Lovely old pub but could do with some darker beers and bitters.
Rob Heathcote . 2023-08-20
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First impressions were pretty good having been here many years ago. A nice quirky pub with various areas and plenty of outside space dotted around. The blonde lady behind the bar was very friendly and there was quite a good selection of beers on keg and cask plus ciders of course. It was a cool evening despite it being August so the open door didn’t help the tables nearby as it became necessary to wear coats indoors. The downside was the food. Having ordered sausage and mash with seasonal veg it came along and I thought it was the child’s portion. The definition of seasonal veg was a few shreds of cabbage! It was ok at best and at £14.95 really poor value for money. Another option was the cottage pie at nearly £18 which we avoided, but some came along to people say nearby and again the portions were minuscule. The price vs expectation point was way off kilter here for the food. All in all I liked the pub and most of the staff were friendly so I’d feel bad rating it below 3/5. However the food situation is best avoided and was a real disappointment. I’ve never seen the like even back in the big smoke!
Sean W . 2023-08-13
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Service, drinks and vibes were spot on! Food could be somewhat pricey.
Sejilen Rungassamy . 2023-08-07
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Really good selection of beer and cider. Food looked good too. Drinks decent price for a city centre pub.
Al Watt . 2023-08-01
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Just had a beautifully tasty lunch… the roast beef sandwich! A very special sandwich with succulent meat on sour dough toast with a salad and parsnip chips! Oh and a dipping gravy. So tasty with a couple of pints ! Perfect.
Mary N . 2023-08-01
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Great atmosphere in a medieval (and somewhat hidden) place!
Laurent Claret . 2023-07-29
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Cool pub with lots of character. Good drinks and fast friendly service.
Lisa de Renzy-Martin . 2023-07-29
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A cosy pub in the center of Bristol, tucked at the bottom of The Christmas steps. Great beer and spirit selection, friendly staff. It is very cosy though so expect to have to stand.
Anya Levkouskis . 2023-07-29
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We had a couple of drinks here. Really nice pub in a central location. Lovely atmosphere and it was clean throughout. Great place for a drink in the evening.
Niall Toher . 2023-07-27
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Relaxed atmosphere, friendly staff with a chef who can nail a beef roast. Brilliant.
Nathan . 2023-07-16
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A very pleasant pub with excellent food. The building is a few hundred years old, and the decor is a mix of old and new, but it works really well. There are a few rooms on different levels, but the bottom floor is accessible by wheelchair or pushchair. There's a separate bar on the ground floor. I only popped in for a pint and chips (delicious!), but I'll definitely return.
Monika Lutoslava Chubb . 2023-07-15
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Loved it. Although didn't feel the effect of the double Bombay Sapphire gin 🤨.....was it pure gin???
Jennifer Hay . 2023-07-05
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Enjoyable meal and drinks here recently really good food and a good selection of drinks including a great cloudy 6.8% ipa
Roy Vassie . 2023-07-04
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An atmospheric city centre pub with lots of nooks and crannies, a decent selection of drinks and a small outside area in a courtyard overlooked by office blocks. It’s a historic building and makes the most of the character in the decor. Lots of steps to reach some of the seating and the toilets
Andy Reynolds . 2023-07-01
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If you want to see one of the oldest houses in Bristol, come to this place. The wide walls are made of stone upon stone. The environment is very pleasant. I didn't drink it, but whoever went with me liked the beer 🍻.
Ana Charrua Cordeiro . 2023-06-12
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