Based on 430 opinions finded in 1 websites
Based on 430 opinions finded in 1 websites
Opinions
Called on way back from seeing family, had a great meal, staff excellent food delicious would recommend to anyone. 5 stars.
chestnut6547 . 2024-08-26
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We visited the Hatfield Chase as a family for an evening meal for a birthday celebration. The food was lovely and plentiful with lots of choice on the menu, the atmosphere was great and nothing was too much trouble. The waitress who served us was great, she interacted lovely with our 2 grandchildren. We will be back very soon
dew132018 . 2024-08-21
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Booked a table online due to introduction of new menu. When we arrived we told to sit anywhere! My partner ordered me a large glass of wine to be told they had no wine glasses only half or full pint pots! I ended up having my wine in 2 prosecco glasses. The lady who served us was very unhelpful!! We didn't stay for food as the experience was spoilt!!
Meander47672733942 . 2024-06-09
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This is our local ‘go to’ place for food. Lovely atmosphere and the food is always excellent. Great menu choices guest beers on offer and good social media presence too for events and info. Staff are friendly and efficient the restaurant is always clean and tidy. Can highly recommend. P.s please bring back the Eton mess onnthe menu* drools*
Nicola W . 2024-05-23
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Not bad not good steak very tough sauce tasteless but nice atmosphere dogs welcome staff friendly hopefully it was a bad day but as we are staying at a nearby campsite and going home tomorrow will not be able to sample on any other night. Expensive for experience
Gwen T . 2024-05-20
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Held a birthday party here, the staff were amazing, making sure glasses and plates were always cleared off the table and bought out the cake when we asked and the buffet was incredible! We had the gold buffet and the food was amazing, came out piping hot and was delicious! Will definitely be having another party here!
alicebS7509AN . 2024-03-31
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Really clean and spacious pub with plenty of comfy booths to choose from with big comfy cushions. Staff were all friendly and the food was very tasty especially the what I call ‘proper’ chips! Had a friendly vibe and tv with the sport on. Good way to spend a Tuesday evening.
Roanna_48 . 2024-02-21
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Food is good , menu has downgraded from what it was before and is very simple now BUT as nice as it is for atmosphere and food the beer is terribly flat and most importantly every single time I return the men behind the bar are quite possibly the rudest people I've met in a pub/restaurant the way you get looked at by them makes you feel as if you've done something wrong making an order or asking a question.
KyleHN . 2024-01-13
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Cheesey mushrooms were lovely atmosphere was friendly great place for anyone for food n drink. Bar staff very friendly. Good food good drink good atmosphere wat more can u ask for
gemma l . 2023-12-06
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Half decent food, atmosphere was good though and a nice clean pub. Beautiful coffee though :) Only thing I didn’t like was the blonde waitress I think she was called Lindsey who stank of booze and talked to much. I thought her chewing my ear off took longer than the feed to be cooked. Wouldn’t mind but I don’t drink myself so smelling it on someone else is not for me.
O8162CQjulies . 2023-11-28
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The food here was delicious and all of the staff were very friendly, felt welcome and would come here again.
Mia O . 2023-10-31
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Wouldn’t recommend if you’re taking children or elderly relatives. Fair enough it was Saturday early evening but when your sat eating your meal and there’s a large group of very loud foul mouthed people and then you’ve got families with young children,,it’s a no
Julie S . 2023-10-29
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When we arrived we was greeted by really nice welcoming faces at the bar by Rachel and Amy we was seated quickly. We ordered the food and the food was delicious and very nice, and they ammended my order for me as I wanted to change my eggs but all together really great experience was had now I’m going to order there choclate fudge cake so definitely get yourself down there
W4705AElaurenb . 2023-10-13
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Found the staff very rude & they didn’t come over to ask if everything was ok with the food and kept giving my daughter dirty looks, an unpleasant experience
Mary H . 2023-10-12
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I called yesterday for lunch with a friend and my old teacher I’ll keep it simple, great food, great value and polite caring staff who took every opportunity to make our visit enjoyable. We will be back.
SCW49A . 2023-10-11
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We had a lovely lunch today. Staff were very good. Efficient and professional. Food was lovely. Reasonably priced. We will return.
JLANEEngland . 2023-08-24
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I have come here most weeks for around two years now the food here is never bad one of their best meals is the pork roast but there are many other good options.
Katy G . 2023-08-20
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Visited the play area with grandchildren Very welcoming good facilities Staff very friendly and helpful Had a lunch and drinks while children played Very relaxing and enjoyable
john b . 2023-08-10
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Very poor/disappointed with the food, I ordered Gammon with salad no veg. I was brought a gammon and a bowl of iceberg lettuce. When I asked where the rest of the salad was (cucumber tomatoes salad leaves etc) I was told they had run put so I paid £12 for an average tasting gammon nd a bowl of iceberg lettuce.
482catem . 2023-07-02
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Was very disappointed. Gluten free menu very small & wen ordered the only item that sounded nice to eat they didn’t have it in. Interior looks nice. Live in area & wont be returning.
Amy T . 2023-06-06
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I met a friend for lunch and enjoyed a great value meal today, who can complain at those prices. The service was excellent my thanks to the gentleman who looked after our every need. Will return.
SCW49A . 2023-04-18
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After having a bad experience at this venue in October we were a bit apprehensive about visiting again however I am pleased to say things have improved dramatically food was good service was excellent and quick well done Hatfield Chase 👍👍👍
Curious590971 . 2023-03-26
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Well what can I say but "thank you so much for a perfect family birthday meal for my mums 81st birthday".I was allowed to go in the afternoon and set the tables up,I was supplied with freshly ironed table cloths,nothing was to much trouble,the food was outstanding.
kdobson80 . 2023-03-08
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Drink prices are high but its to be expected now, the atmosphere has transformed under new management, the food has improved a great deal too.
Joshthecritic . 2023-03-04
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My partner and myself called for lunch here on Saturday afternoon, 4th February. The place seemed very nice and we found a table. The food order was ok but the girl taking the order was not fully focused on taking the order and kept getting distracted. The food came and was very good. The two girls taking food out were very busy but I felt one was a little abrupt at times. The gents toilets stank and I'm sorry to say that there were dried bogies wiped on the wall above the urinals. Would I go again, probably but not anytime soon.
John G . 2023-02-05
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Very nice food, great prices and friendly staff. Definitely recommend! :-) we visit often and are never disappointed. We will continue to visit!
carrieh765 . 2023-01-22
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Called into the Chace last Friday for supper... the service at the bar was good, staff very pleasant. The Chace has been a bit hit and miss in the past for real ales but they had 2 on - I had the Leeds Brewery dark...
Peter W . 2023-01-16
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Popped in a few times now as other pubs close by arnt really Guinness pubs and to be fair, a bit grotty. The place is often busy and the staff are generally good. Charlie i feel has taken a shine to me and is always...
W169MNwayneb . 2022-12-29
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Had our Christmas get together here this year. Pre booked and ordered from the Christmas fayre menu. The table was set out beautifully with Christmas hats, crackers and festive decorations. The food was delicious. There was 7 of us and everyone thoroughly enjoyed their meal....
Jayne056 . 2022-12-08
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Lovely meal with the family. We we served by Amy and Jay who couldn’t do enough to ensure we had everything we needed. Food was delicious. Would recommend and will definitely be returning.
Helen J . 2022-11-13
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Lots of things unavailable which meant 3 of us couldn't have what we wanted. No ribeye steak and the sirloin was very poor. Unevenly cooked and very bland. My linguine was nice but wanted sea bass and they didn't have any. Mixed grill was unavailable...
Susie W . 2022-11-13
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Really nice food, great customer service and nice atmosphere. The drinks selection was also very good with the two pints
Travel45049697081 . 2022-11-06
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We arrived at 6pm to be told that have the menu was unavailable I.e no duck only one curry left when the order came it was wrong the service was poor something you would expect in a transport cafe overall no a good experience won’t...
Curious590971 . 2022-10-30
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We got 2 mixed grills, they had no flavour, too much grease and the meat tasted cheap, we only live round the corner and haven't been in since ut changed hands and we won't be going in again that's for sure
Bethany K . 2022-10-16
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Been a few times now for Sunday lunch and I can't praise it enough. Tastes delicious, well presented and plentiful. One of the best Sunday lunches I've had, if you do want more you can ask for extra yorkies, roasties and veggies free of charge....
01yelrah . 2022-10-10
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Absolutely brilliant service by Barry and the team - they helped me set up for the party and the food they provided was more than enough to feed the 5000 and wasn’t expensive and was yummy - will defo have more parties here 😊
Bobbi-jo B . 2022-07-31
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We booked for 1.00 pm, the restaurant was fairly quiet but soon filled up with couples and families. We all ordered the roast beef which was delicious and very tender. The plate was well filled but not over done. None of us could manage a...
marilynfJ1180XN . 2022-07-31
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Food was great, staff where friendly and very welcoming. The desserts were the best part especially the millionaire puddle pudding, would definitely revisit.
brydies2022 . 2022-07-10
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Very nice food, decent prices and staff are friendly especially jayne. I really enjoyed the drinks selection and desserts.
Travel45049697081 . 2022-07-10
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Staff very friendly and the food was lovely the function room is perfect for party's and the pub has a great little car park
L3341OGjuliet . 2022-07-09
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Amazing pub. Experience made better by Tegan and Coel. Moretti is cold and food is the best with big menu xxx
helenaw466 . 2022-06-30
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5 of us booked and went on Thursday we had good service and a Fair menu the number of special dishes are now reduced due to the individual dish calorie listing
Kenheming . 2022-06-23
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Visited with my family, outstanding staff and service. amazing family friendly pub. My 3 little ones was catered for brilliantly and and enough entertainment outside to keep the kids busy
X3157OPkerryh . 2022-06-19
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Lovely meal and great service from Sandie who went out of her way to accommodate us (& our 2 dogs)! Very family and dog friendly pub
trudders30 . 2022-06-18
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Sticky table and other surfaces, first in for lunchtime order.. took 40 minutes to arrive burnt! Ladies toilets out of order and had to interrupt a private function to use the loo, embarrassing on my part, and surely annoying on the private function part. First...
66mandyy . 2022-06-11
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Best pub in Hatfield. Fabulous atmosphere, excellent bar staff, jay and Jess are the entertainment factor and Megan and Amy can’t do enough to accommodate. Highly recommend as a pub abs a restaurant
Camper04437722816 . 2022-05-25
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food not good not cooked to asked order, Staff were good, though new from how i remember so has changed but not for the better
J6065FOmiked . 2022-05-18
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Met friend for lunch today. Excellent service even though the place was busy. All the staff were friendly and helpful. I had the burger off the lunchtime specials menu paying extra for cheese and bacon making the price £7 very good value for money. When...
Jayne056 . 2022-05-09
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Had turned up for a meal 1st to be told there's no steak,we picked something else,then had to wait 45 minutes to get it, asked bartender where our meal was they told us it was getting served up now, I think they had forgotten our...
925kevenh . 2022-03-08
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Called in with our family food was good nothing not to like about it Service was great will be back.
Curious590971 . 2022-02-15
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Been here for food and watering over the last few nights. Food was great quality and piping hot. We had to blow it to cool it down. Lively selection of beers and OMG pint of real ale £2.90. Friendly staff made a fuss of our...
paulwibble . 2022-02-15
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The Chase is located in a very good spot and is missing out on a massive opportunity as they aren’t doing enough for the young people of Hatfield, the focus seems to very much on the same group of 10 people who are in there...
Joshthecritic . 2022-01-18
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Looking after 6 residents with profound learning disabilities we unfortunately found ourselves without electric for over 24 hrs due to recent storm. Our residents are very vulnerable and has not been advisable to eat out due to risk of covid infection but today we were...
Neesy1967 . 2021-11-28
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We spent a pleasant Saturday evening in this pub! The staff is always friendly and funny and the food is fresh and well prepared!
paoladijon . 2021-11-06
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Excellent service, fab meal a really relaxed atmosphere, nothing was to much trouble. Will definitely visit again. Superb well done to all your staff.
366617 . 2021-08-08
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Excellent work from Coel, he was very helpful, friendly and changed the TV for us - go F1. Also good work from the cup collector Olivia, keeping the table very clean and the banter high. Excellent team work, keep it up!!!
GLB4798 . 2021-07-29
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Just visited tonight for a family meal the food was lovely and the service by Megan , Coel & Sandy was amazing they couldn’t do enough for us would highly recommend for good food and service x
abbies281 . 2021-06-21
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Just popped in to see if we could get a table because we hadn’t booked and luckily they managed to squeeze us in. The food was nice and the staff were lovely would 100% recommend.
benspencer98 . 2021-06-19
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Having lived in Hatfield most of my life I have never been so appalled at the service and manner of the owner at this venue. He was rude, not helpful and made me and my auntie feel like we should not be there. My auntie...
GazM_2011 . 2021-06-09
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We travelled for 5 hours to finally meet with family after 15months of covid to meet at the Hatfield chace for a meal. For front of house to run smoothly and back of house,there needs to be communication.On Friday 28th of May,it was non existent....
mark m . 2021-05-30
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Called in around 2 on a Friday afternoon in May- during the time when you had to have table service. Upon track n trace checking in we were told that all tables were available and decided to eat outside given the nicer weather and good...
Shimmy192 . 2021-05-29
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Brilliant food and drinks, service was excellent and friendly as always. Particularly Linzi and Jayne.
J2498KVstevej . 2021-05-16
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Lovely service by linzi as always. Always happy and can never do enough . Also Wonderful atmosphere. Thanks again
stevenmJ9183MT . 2021-05-16
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What a great afternoon!!! Such a warm welcome, seating where we wanted it... a few glasses of wine... and then the food....incredible, made it just how we wanted it and adapted what we wanted to what we wanted! I met the head of the kitchen...
E2505LFandreww . 2021-05-11
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Was brilliant to meet up with friends and enjoy excellent food and drink. The service was superb as always. Can highly recommend the hunters chicken. Special thank you to Jess for looking after us and to Wes the best booking clerk! See you again soon.
Jayne056 . 2021-05-10
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Great visit! The Hatfield Chance is a warm welcoming pub that goes above and beyond to make the their customers feel so welcome! I want to thank Lindsey personally for being so friendly and professional when serving customers. I definitely recommend people to try out...
DrewWB95 . 2021-05-08
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Visit was lovely, enjoyed Lindsey was so nice and I really enjoyed my pint, perfect revive as always
E3854ZEmichaelc . 2021-05-08
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Had brilliant service from everyone, Lindsay was supper nice as always! Fast service and always friendly, would definitely recommend :)
BethanyLLister . 2021-05-08
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Massive compliments to Matt and Tara for the amazingly heavenly food it was cooked to perfection. I had the combo sharer and was in absolute heaven. So thankyou Matt and Tara for the heavenly food I will definitely be back again.
gorgeousgizmolou . 2021-05-07
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Had a great Bank Holiday Sunday afternoon catching up with friends. All staff were amazing but thanks to Linsey for excellent service.
Michelle Y . 2021-05-03
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Absolute fantastic layout...Helen and linzi have been Absolutely amazing attending to our every need...couldn't ask for a better service...thanks again to the whole team...we will be back again 👍
lucy13rab . 2021-05-02
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Visited last week with a group of friends and felt so good to be back. Although incredibly busy, the checking in and table service was fantastic. Ordered drinks through the app but our friendly and welcoming server, Anita, couldn't have been more helpful, suggesting drinks and food to try. Food was fantastic and overall the atmosphere was really good, despite all the restrictions to keep us safe.
naomim195 . 2021-05-01
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Visited and sat outside. Was served by a lovely lady called anita who went above and beyond for us. Will definitely be visiting again!
ayesha1301 . 2021-05-01
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Had such a great first meal back after lock down! I’ve got to say me and my family were blown away by the staff, the food and the atmosphere that we received! We all felt safe and secure and had such an amazing time at the Hatfield Chase. The lady that served us was so polite and deserves to know you made our day!
sophiegS4710RB . 2021-04-27
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Excellent food, quick service, helpful staff considering all outdoors. Just a slight issue with the app and starters and main but rectified quickly. Definitely be back.
KAWraith . 2021-04-27
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Had and amazing time with lovely food. The service was brilliant Megan and Jess where fantastic and so lovely and welcoming. Sat in the back with the dogs and had a lovely time. Looking forward to coming back on Friday. Thanks again Amy and Georgina
D7892EDamyr . 2021-04-26
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Had an amazing experience taking my family out for the first time since lockdown... staff was clearly busy but still had amazing customer service from them.. I will definitely be rebooking here
samkE5516EP . 2021-04-24
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Great service this afternoon thanks Sue, your a star serving us when we struggled with the app, really enjoyed the food
pen1974 . 2021-04-24
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I visited the pub this weekend with my family and it was great to see the beer garden full after lockdown! The staff were clearly busy and getting used to the new ‘normal’ but they were fab! Attentive and great customer service. After a year of uncertainty it’s great to see our local pub back open. Can’t wait to return for my next booking in a weeks time. Keep up the great work! ❤️
895siob . 2021-04-19
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I've been going in this pub for 30+ years and I have sadly come to the point where I will not return again whilst the current management are in place.We visited yesterday for the 1st time post lockdown looking forwards to the beer, company and sitting in the sun. Unfortunately one of the first interactions was a member of the team moaning about how busy it is, and that they wished people would stay at home! Next, in terms of considering the comfort and safety of the customers, nothing other than spread the tables out had been done. The covered terrace where we had been sat was like a wind tunnel and absolutely freezing. Given we weren't the only customers to experience this, and ironically, over 20 other tables out in the beer garden in the sun, I didn't consider it an unreasonable request to switch tables..Having approached the managers and asked politely to move it was greeted by poor excuses, no viable justification other than "we don't manage the table bookings".. Utter rubbish, groups of regulars were coming and going at will and sitting wherever they pleased. When challenged, the manager (Neil) became defensive and border line abusive, very much rude and not conducive of a customer centric service technician.I made it very clear that this was unacceptable and that I would not return. I've posted on their Facebook and hoped for a response from the owners of the chain, but nothing as yet.. #classicinnsDownright rude and such a shame as this used to be a great place to go.
kevingS4337XE . 2021-04-17
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moved into the area out for teafrom walking in made to feel very welcomegood atmosphere menu had plenty of choicesandie our lovely waitress very helpfula lovely mealwill definitely be back pie was beaut friend had burger and no complaints can recommend
D L . 2020-10-02
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Great quality pub food at reasonable price, one of the best places to eat in Hatfield. Very taste burger and beef pie
Tim C . 2020-09-21
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Phoned up to book without a problem as usual and went along for Sunday lunch on 30th August. Very impressed with the covid 19 precautions which made us feel totally safe. Plenty of hand sanitiser, clear signage and everything very well spaced out for easy social distancing. Tables etc were being cleaned with antibac and ordering via app was available if preferred. The best covid 19 organised venue we've visited so far.We both had turkey sunday lunch and as always it was delicious. A lovely selection of vegetables but couldn't resist ordering extra pigs in blankets and cauliflower cheese to share as they are scrummy.Staff were friendly and attentive asking if we'd like any extra roasties, yorkies or gravy and asking if we were happy with everything. All in all a great sunday lunch in a relaxed, safe environment.
Pam R . 2020-09-11
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Booking system terrible. Tried a number of times to book in, either can’t get through to anyone or when you do you’re told to come down and a table will be available soon as they’re not taking bookings. Lots of empty tables when you turn up to be told, “head office answer the phone, if you haven’t booked you can’t have a table.” Many free socially distanced tables both outside and in (There were about 6/30 tables occupied when we went - pub looked pretty much empty). Told - no you can’t have a table. Total waste of time.We’re locals and won’t be returning. Management need to take more control over their pub, they could have made a fortune over lockdown.
601jot . 2020-08-26
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Everything was in place because of COVID-19. Went with family and friends and sat outside as it was a lovely warm evening.Staff was friendly and helpful.Limited menu but thats in most places at the moment.The food was lovely. Will definitely visit again.
Emma L . 2020-08-21
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Visited for a friends belated birthday lunch. The food was very nice, plenty of it and delivered by pleasant friendly staff. There could have been more choice for non-meat eaters as this was limited. Dessert was delicious however with only two desserts on the menu and a choice of icecream, it was not really alot to choose from.Alot of hand sanitizer stations positioned throughout and one way entry and exit, which were clearly marked.I would definitely visit again and can highly recommend.
LMarshmum1 . 2020-08-19
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Table booked over a week ago. Got washed and changed looking forward to a nice meal. Only live round the corner and haven’t been for ages. Now I know why!Went in at 7pm to be told no steak no fish. Ok . So very limited menu. Shall we have lamb shank or pie?....choice of chicken or beef. 2 lamb shanks please. No lamb shank. Pie then . NO pies! Gave up then and went home, took a curry out of the freezer. Can’t believe in this day and age there was nothing left at 7pm. Last visit for us and definitely won’t recommend to anyone.
907LG . 2020-08-19
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Went in with a friend for a belated birthday lunch, timed it for the Eat Out offer because why not?!I had the beetroot and vegan cheese tart and my friend had scampi, the food was really good, plenty on the plate too! We had dessert, and enjoyed it but I was a bit disappointed as I’d seen the online menu showing Eton Mess sundae then found it wasn’t on the menu given out on the day? Unsure as to why, as both menu’s appeared the same other than this? I appreciate the menu is reduced, but I do feel it should match up. As a non-meat eater there were two options for mains, so felt a bit like I’d stepped back 5 years too. Overall we enjoyed it, and felt safe and everything looked very clean. Plenty of sanitisers and clearly marked entry and exit points. I would recommend, and will visit again. I would have given 5 stars if the menu had been better.
karenbB7936JL . 2020-08-18
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Visited with family all agreed the food was absolutely appalling, it was reasonably cheap but not even worth the money, we had a serious complaint with the waiting staff, one of the younger waitresses was so incredibly rude when we questioned why our meals weren’t served as described on the menu, we then asked her to send over her manager as she replied ‘are you really going to complain over two little things missing’ The lady that came to speak to us seemed to think it was funny... never been to a restaurant so poor.
M2896CKemmas . 2020-08-02
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enjoyable and covid aware lunch, would go again. plenty of parking space, varied menu selection including vegetarian choice.
andy m . 2020-07-15
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Was in the area out with mum, thought I'd show her the chace , great pub amazing surroundings, Ace staff. And food to die for
mikedE5428WQ . 2020-02-27
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Lovely meal as usual for our valentines meal! 3 course set meal was beaut - a great selection to choose from for £13.99. Amazing choice of gins and mixers (dealbreaker!)Wendy can't do enough for you when you visit even when she is rushed off her feet. Always got banter and a smile. Glad it is our local
emilywalker1995 . 2020-02-15
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I don’t like to give bad reviews but my experience today deserves one. My starter of glazed ribs was not good at all. Secondly, lobster & seafood sandwich was definitely off. Manager said it smelled a bit fishy, he said that they have a FOUR day window for food once it has been defrosted. This maybe the case for certain foods but definitely not seafood which is a maximum of TWO days. I feel sorry for my friend who took me out for lunch today as we had been for lunch quite a few times there . Only consolation for my friend was he wasn’t charged for the food that was inedible. We certainly will not be visiting again.
M2730QNjulier . 2020-02-11
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This is only the 2nd time we have visited Hatfield Chase . The first time we popped in for midweek lunch with our dog . The staff couldn’t have made us more welcome . Today we thought we would try Sunday lunch . It was perfect . Lovely friendly enthusiastic staff , great food & great atmosphere .
fayham . 2020-02-09
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Had dinner here for 3..!! First hurdle was a senior member of staff refusing to serve one of my guests with a beer, even though I ordered it, thinking she was too young and was 19. The young lady serving our food did not know much about the food..!! I had it confirmed that basically all the veg was frozen and the chips were oven chips, yuk..!! Some of the food was fair, the rest was poor but still at a price..!! I started with a Bruschetta with mushrooms and cheese, the cheese was liquified and poured over the rest..?????? We all decided not to have a desert as we all had had enough by this time..!! Never again..!!
Hodroyd . 2020-01-29
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Good value for money, 2 course £9.99, 3 course £12.99 - £2 supplement for steak. Steak cooked as requested, Lamb shank good size. Would be 5 but veg far too crispy for us Yorkshire lasses! Staff Wendy and Megan were super, friendly and efficient. We'll be back.
A345XSjulieg . 2020-01-16
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Had a wonderful birthday meal here, food is very good and the service is excellent thanks to Sandy and Wendy
598theresae . 2020-01-15
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Excellent Sunday lunch today. I had roast beef and my husband had lamb shank. Both meals cooked to perfection. Would highly recommend. The staff are brilliant especially the kitchen staff. Will definately be back again soon.
Jayne056 . 2020-01-12
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Not happy with the rude owner. I've been coming to chace for 45 years. And never been spoken to that. Over the last few years we don't go as much as we use to. But we came many times after school and threw school hoildays and Sunday in the summer. We have always been served a jug of juice for the kids. With no problem. By friendly staff. Who were very kind had helped us with the drinks as it's always alot of money we spend in the pub as there's alot of us. But this rude man said no we don't do jugs of juice. Which they have always done in the past. He was arguing with me that he didn't do it. The food wasn't very good either my burger was brunt and one of the kids burger was burnt too chicken was over cooked. In total wasn't very nice experience. Don't know if I'd go again mite wate and see if someone else takes over.
Eileen G . 2020-01-05
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This was my first visit to the Hatfield Chace for a meal with my family. I chose to book the Hatfield Chace following recommendations from my family and I was not disappointed I was made to feel incredibly welcome and thought the level of service was excellent. Every member of staff was friendly and smiling and made my Christmas Day very special. Thanks in particular to Wendy who went above and beyond to ensure our meal was one to remember and I will now be returning on a regular basis. I’d also like to thank Neil & Jayne for their warm welcome and hospitality. Special mention also to the unseen heroes in the kitchen who delivered an amazing meal. Well done all, you were fantastic!!!!
davwend12 . 2019-12-27
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1066 Opinions
Went for a carvery with all my family it was really nice very polite staff the food was really nice and the gravy was banging will definitely be back.
679 Opinions
called here for a Friday afternoon lunch a very nice and relaxed atmosphere the staff are very friendly and polite the food was very nice and reasonably priced I can highly recommend this place
134 Opinions
Had an amazing Mother’s Day meal with my family (5 adults plus 2 children) today. We received a warm welcome on arrival and were shown to our table which was beautifully decorated. Service throughout was really good, the food was superb and nothing was too much trouble for the staff. We enjoyed starters of soup, fish cakes, cheese parcels and garlic mushrooms followed by sea bass, chicken and pork with plenty of tasty vegetables (broccoli cauliflower carrots roast and mashed potatoes plus parsnips) to accompany our main courses. The desserts included chocolate mousse, Prosecco roulade and ice cream for the little ones. There were drinks to suit everyone too. All in all we had a superb meal in gorgeous surroundings served by the wonderful staff at the Bullrush Bistro. I would absolutely recommend this restaurant!!
5 Opinions
Nice friendly service. Free toilet for customers. A bacon meal deal was 3 pounds and includes a free coffee or tea. Free WiFi if you use the BT town centre WiFi.
723 Opinions
Went in and was asked to leave no explanation was given by a very rude bar staff member ill take my business elsewhere do not go to this pub they are rude and vile