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4.0

Based on 652 opinions finded in 1 websites

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Nº 253 in 512 in Aylesbury Vale

Nº 58 of 118 British in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..cookedroundsteakpaychickenroaststeakspotatoeslambpuddingladypiecoffeeoldmustfishcheese
Score
OpinionsNoteTripAdvisor6524.0

comment_iconOpinions

I held the wake following my mothers funeral. I was given one end of the building for my 35- 45 guests and had more space than was needed. The service and food was was excellent. I would definitely recommend the Charter; in fact I am planning to use the venue for a family meet up and family games night this time next year.

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janeeelliston . 2024-10-27

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Harry delivered an excellent outstanding service! He greeted us upon arrival. Took our order and delivered in excellent timing. He was friendly and engaging throughout our whole visit and consistently checking in on us. A really impressive service. We will definaltely be back and hope to be served by Him. again! Thank you Harry your a credit to the charter.

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realistic-jenny . 2024-10-23

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The server couldn't do enough to make us happy. He accepted that the vegan roast was too small for the price and brought another without me asking. He brought everything, including a chopped up burger for our service dog, with a smile. The food came much quicker than expected on a Sunday.

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Felicity A . 2024-09-29

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Wife and I were here with our two sons. We had a 50% off mains voucher to use so only had the mains. I had smothered platter which was basically a mixed grill with some melted cheese on the ham and chicken, quite nice too. Wife had the mixed grill which she liked. Our boys had the 12" pizza which they said was good. The only thing I didn't like was the tropical mocktail, I thought there was coconut in it but it just tasted like Lilt. Decent service and overall very good, would come again.

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mysteryguest2015 . 2024-09-24

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Best service great cocktails I went sunday Lunch. We had the best fish-and-chips amazing service. Kay is the manager looked after us Best review. Definitely would coming back again. Recommend this place. For a nice family lunch. Thanks for all staff 👏

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bob 22 . 2024-09-14

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Not sure I can say I enjoyed my visit. Didn’t really enjoy my food, service was very slow, staff clearly didn’t care that we were unhappy. Very disappointing that I also noticed others tables being dealt with differently to us. Most definitely won’t be returning here.

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MM2601 . 2024-08-07

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Amazing service! We come here for most birthday meals and can honestly say we love it here, we have never had a bad meal. Thanks very much

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Marc H . 2024-07-27

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The server Josh was absolutely brilliant and welcoming. Took really good care of us and made us feel really comfortable and we enjoyed the meal.

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Mithun D . 2024-07-14

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Again came back to meet friends and have food. Food was lovely, drinks were great. Harry R our waiter was super as always. Someone Give that guy a raise. Looking forward to coming back and having another fantastic evening. See you soon

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Sian B . 2024-06-08

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Harry R was a great bartender, very good salesman, convinced me to have more drinks than I should have, so be careful! Very chatty and approachable, and appreciated my doggos!

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Natalie K . 2024-05-08

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Great food and really friendly, helpful staff. Was also really good at checking on allergies. Thanks to Lottie and team for a relaxing and delicious meal.

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Joshua S . 2024-04-27

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lovely food the nachos and cheese and onion pie were delicious…… service was excellent …..friendly and fast service would definitely be back

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marky_watson . 2024-04-22

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Friendly and efficient customer service with a smile! Their facilities are clean, the food delicious and excellent value for money, drinks perfectly chilled as you would expect, menu is diversely brilliant with some real unique choices available too! Thank you will definitely return.

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Liam K . 2024-04-20

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Booked a large group of family and friends (22 of us) for a celebratory afternoon tea. Food was lovely, and so much of it for the price. They were very accommodating, allowing us to set up a few bits of decorations in the area we were allocated half and hour before our booking. Excellent service from all of the staff, one of whom was Harry. Thanks for a lovely afternoon!

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MarleahRH . 2024-04-15

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Superb service great Sunday roast Silvia was fantastic and professional. Very efficient. Perfect parsnips and crunchy yet soft Centre roast potatoes. Very tasty definitely coming back!

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Cornerstone T . 2024-04-14

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Although we arrived at a very busy time we were served when possible. Tamsyn was brilliant and a real credit to the company. She was extremely personable and made us 4 fantastic cocktails - insta worthy! She remembered our round on our next order and was helpful when we then enquired about possibly using the space for study/other gatherings. Thank you for a great - reasonably priced (2 for £10 on cocktails!) evening Customer service done right :)

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Aims1989 . 2024-04-11

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Excellent service - especially from Harry, who made our night. Very friendly and great humour. Would highly recommend!

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Liam S . 2024-04-08

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We were out for dinner with family. We were served by Harry who was amazing throughout the whole service. Very friendly, accommodating and all round nice guy. (Deserves a huge pay rise!) Food was excellent and enjoyed by all. Will definitely be back again.

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David D . 2024-03-29

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Great bite to eat. Excellent attentive staff. Offer online wasn't available but good value anyway. I would recommend for families

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sma6atl . 2024-03-29

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Great service. Harry was lovely, very helpful and efficient. Nothing was too much trouble for him. Would definitely come again.

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Kirsty E . 2024-03-28

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We had a great family meal out and was pleasantly surprised with the quality and quantity of food on our plates. The staff were all really friendly and a big thank you to silivia, lottie and Harry.

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Explorer06721957429 . 2024-03-24

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Amazing service and amazing staff the food is also really nice and the price was not bad for me and my mum and my brother also Harry was absolutely amazing

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bradleyM2050QR . 2024-03-23

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Had a great lunch at The Charter! Layla was the woman whom served me that day and she was incredible. Straight away she was friendly and easy to talk to. Took my order which came out not soon after. Food was great and cannot complain about the price. All in all a great lunch had.

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andrewkS9828XB . 2024-03-19

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Had never been before. Food was good, atmosphere was good. Service was superb, Harry our waiter definitely made our evening better. Give that guy a raise. Will be back in the future.

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Sian B . 2024-03-19

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Came for dinner the other day, served by Layla, she was amazing! Friendly service and looked after us very well, definitely will be back!

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Ro M . 2024-03-19

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It was our Christmas meal last night. The manager was very accommodating, thank you Charlotte. The meal was beautiful and the price was amazing for a 3 course meal £18.99, with Christmas crackers. Thank you for a lovely evening, see you again!

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Amanda W . 2023-11-26

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I went out with a friend this evening and was served by the lovely Harry! He was very friendly and went the extra mile to make sure we were having a good time. Will definitely be returning.

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Hannah2827 . 2023-11-24

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We had a lovely meal at The Charter. Food was lovely. Our waiter was Harry and we found him lovely and very funny. Will definitely be back!

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Louise K . 2023-11-23

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Excellent Sunday lunch. Lovely food and loads of it, seeing by friendly and charming staff. Great value, great service, great food, and so close to home! Harry and his team were brilliant.

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sma6atl . 2023-11-19

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This establishment is a first class meeting point for either just a drink or for food. Bar snacks or a full blown celebratory meal for multiple people can be catered for, also children are welcome. All in all, a well organised venue, but be careful who you pass this recommendation on to, as this is a one off bespoke restaurant / Bar in Aylesbury, you will not be disappointed.

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petersS6322OV . 2023-11-18

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Thank you layla , for fitting the 5 of us in ,having been let down by another establishment, the food was delicious and will make a point of eating here going forward

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Vandykepro1664 . 2023-11-12

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Harry was amazing, made our time here amazing.... lovely food.... amazing service... quick and friendly

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phil c . 2023-11-10

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First time using the place and not disappointed from the moment we walked in the door we was greeted by an amazing young lady Layla what a amazing asset to the place hint to management she is a keeper customer service was amazing from start to finish even her colleagues where amazing and as for the food very good standard of grub recommended to try we will definitely be back to sample more and hopefully receive the same service so thanks to Layla and the rest of team 😀

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GezzerD2869KY . 2023-10-28

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Food and service great, Harry was fantastic, friendly and professional. Fab experience, will book again soon.

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Stephanie M . 2023-10-18

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Great service yet again from Kevin, drinks brought to the table without asking. Thank you Kevin. A credit to the team.

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craigwiltshire2016 . 2023-10-15

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Great service thank you so much! Food was lovely too. Tasmin was so helpful, sat me in a lovely quiet spot. Thank you

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nikkiparkyn . 2023-09-23

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Just visited The Charter in Aylesbury. Excellent food and our server Josh was lovely. My Wife's dinner arrived with mash instead of chips but it was dealt with without any fuss. Thoroughly recommended.

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255geoffg . 2023-09-16

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Fabulous service and food. My son loved the kids small steak. All reasonably priced. Waitress Amber was very kind, efficient and professional, Josh behind the bar was great with my son (aged 5) Kevin the manager was also lovely! Definitely coming back! Thank you all 😊

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Relax826097 . 2023-09-16

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Lovely reception from Tasmin, we wanted to redeem some points but had no idea how to.... helped us navigate to the right place and how to exchange our points for 2 mains. Very helpful & professional. Excellent all road service. Thoroughly enjoyed our vist, thanks Tasmin ⭐️⭐️⭐️⭐️⭐️

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Claire W . 2023-09-07

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The Charter is in a convenient location with easy parking. Food and service were excellent when we went.

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Pepy06 . 2023-09-06

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Food was ok,not terrible but was very reasonably priced.Our server Amber was brilliant though! All the staff were very nice

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Excursion28952434707 . 2023-09-01

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Such a great meal, Josh was bubbly, informative and so joyful! We will definitely be back!! Food was of a good quality, warm and delicious

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Chelsea U . 2023-08-31

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Always a great experience, good food, good service. Very attentive, well done to Charlotte and her team.

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craigwiltshire2016 . 2023-08-28

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We had a lovely lunch here, Harry was very attentive and looked after our table very well. Big shout out to the roly-poly. #Delish

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Andy C . 2023-08-28

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Friendly staff, warm cosy atmosphere great for family meals. I've never had a bad experience here and I've been with my little one, my partner, a big family group and groups of friends. The food is lovely and well priced.

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Nomad31829127845 . 2023-08-26

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Terrible service. Waited 30 minutes before anyone took our drinks order so we ordered our food at the same time rather than have to wait an hour. When it arrived the Fish and Chips were both brown and over cooked. The Sausages and Mash arrived...

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Frank C . 2023-08-18

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The food was amazing and the server Harry was so nice and funny and really made the experience great.

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ellie l . 2023-08-11

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Good food at a good price. Had the smothered platter and it was really nice along side some cheap drinks with the 2 for £10 on cocktails we really couldn’t go wrong. Was served by Harry and Rhys who made sure both to check up...

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Tfp123 . 2023-08-01

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Sylvia was lovely and service was incredible and couldn’t recommend enough will defo coming back food was great

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billycZ2194GJ . 2023-07-31

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Enjoyed a fabulous family meal today at the Charter, Sunday roast with unlimited roast potatoes for only an extra £1 , food was delicious. It was quite busy but our waitress Sylvia was very attentive and extremely helpful with a stroppy 2 year old in...

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X8059MBjanb . 2023-07-30

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The staff at The Charter Aylesbury are just the best. We visit every few weeks and they are always so attentive and the food is very good value and taste. A pleasure to spend a few hours. Thank you

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324carylm . 2023-07-23

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very nice and comfortable pleasant and helpful staff Sunday dinner very nice and good value for money nice family pub will return

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M8271DPdavidw . 2023-07-16

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We love this restaurant. Good value for money, fresh food. Prompt, efficient and friendly service. The music's not too loud for conversations to happen. A varied menu for all tastes. Friendly, entertaining staff. Could do with a bit of tlc on the decor.

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CHRISTMAS2021 . 2023-07-15

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We had an absolutely fantastic dinner. Our server Josh was just the most kindest thought full person we have come across. He went out of his way to accommodate us. Would 100% come here again and would recommend it. Thank you for a lovely dinner.

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Sarah R . 2023-07-15

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Amazing service really lovely staff and great food. Drinks were refreshing and hit the right spot. Amazing

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Leo W . 2023-06-17

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Relaxed lunch out, in contemporary and attractive decor, nicely cool on an extremely hot day. Beautifully clean. Lovely food. Very friendly and attentive waiter, Josh. Fair price. Would go again, and would recommend. 4yr and 8yr old would recommend too!!

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Zoe C . 2023-06-11

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Great night with the family at the Charter. Good food right price. Service was fast friendly and helpful. Charlotte was so helpful and friendly. Great night had by all.

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1Goldstar . 2023-06-01

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We were a party of 13 ladies celebrating a retirement with one of the girls. Although we had ore ordered our food we arrived to be told some of our selection were not available. We were somewhat disappointed however our waiter JOSH turned our dissatisfaction...

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Roz P . 2023-05-31

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The food was amazing and I would highly recommend the top of pies. The staff worked very well as a team to the point where the kitchen staff brought out the food and even cleaned the tables up after the customers had left.

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H7132CHvanessap . 2023-04-29

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Excellent service from Silvia Very courteous and helpfull Food was great , will be back , thankyou all

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John E . 2023-04-29

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Good service,good food ,value for money , good chose of menu,friendly staff ,(Steve) Try Sunday Roast xxx

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Denise H . 2023-04-24

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birth day lunch all the meals were good service was quick and staff were pleasant we have been quite a few times now and haven't had a bad meal yet.

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Stephen D . 2023-04-18

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Came here yesterday (13th) for a family catch up and meal and everything was lovely. We were served by JoJo the team leader there and by the end of it,we felt like she was a family friend that had known us for years,not just for...

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Q9809WXsus . 2023-04-14

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We booked a table for Mothers Day and walked out after still waiting over 1 hour and 40 mins for the main course to arrive. I won’t be going back!

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Rich2209 . 2023-03-19

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Lovely food not very expensive and polite and accommodating staff the drinks weren't great though weren't the worst cokes were rather flat

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daz games is th... i . 2023-03-15

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Came here with the family for a roast. Fabulous service, very nice food. Unbelievably reasonable as well. Ryan M was a perfect host. We need more people like this in the pubs. Try it out and you won’t regret it 😁

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76tracyc . 2023-03-05

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Had a lovey meal with the family. Very helpful when advising about my child’s allergies. Would visit again

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AimeePD2000 . 2023-03-02

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The service and the food quality is exceptionally poor. Had visited many years ago and decided to try again however a lot has changed, which is unfortunate.

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Sidetracked . 2023-02-06

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Very knowledgeable and friendly staff. Food tasted amazing. Definitely recommend to friends and family. Even did decaf tea :) Thanks to the Charter for a great experience.

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HayleyGrind . 2023-02-02

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I visited this establishment the Monday just gone. I met up with friends for lunch. Having never been here before I was so blown away with the service and quality of food that I will highly recommend to anyone. I had the chicken pie and...

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Hebvvvvvv1452 . 2023-01-25

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Attended with some friends for food and drinks, it was a really good experience. Greeted at the door by a nice smile. Seated and food was good and prompt. Staff seemed knowledgeable and very friendly. Not a bank breaker either. Lots of family groups, seemed...

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1Goldstar . 2023-01-25

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We always go to the charter, the place is lovely and food is so yummy. Daniel and Terry the chefs are brilliant. It's not to expensive either.

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Tracypurple . 2023-01-25

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Great friendly service very good josh was helpful friendly and made us feel very welcome would visit again very soon we’ll done

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JULIE R . 2022-12-29

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Brought my parents for a Christmas lunch and everything was great we had a lovely meal all food was excellent and our waitress was very friendly and efficient. We come here often and always excellent.

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Elie978 . 2022-12-14

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Come in here for work all the time and have a great laugh with staff as well as good beer. It’s greaaaaat

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E5647UZdanh . 2022-11-19

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Came for a birthday meal having eaten here a few years ago, sucha dissapointment. we were a party of 8 , started off ok, one main meal came out wrong and was rectified quickly, then it all went downhill rapidly, we waited 40 minutes after...

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supersal4 . 2022-10-21

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We've been here a few times and always been fantastic. Food is very tasty and team very friendly. Our server tonight was Silvia, she was attentive and nothing was too much trouble. Definitely recommend this place.

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silviah867 . 2022-10-04

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Great food great service from all the team and Silvia H who was our server. Will recommend to a friend

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681shakeys . 2022-10-03

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Lunchtime: No large bottles of sparkling water. No small bottles of sparkling water. No potato dippers. No fish and chips, only haddock and chips which I had to pay extra for!! Haddock was greasy. The chips didn't taste freshly cooked, must have sat at the...

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Susan M . 2022-09-28

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Em really well cooked burger and chips for lunch. Two mains for 9.49 lunch during the week. Great service as well. What’s not to like ?

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lovettbob . 2022-09-26

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We popped in for a drink and decided to order some nachos - or as on the menu "loaded nachos" Couldn't have been further from the truth... absolutely shocking and would not eat here... The beer was fine, but not hard on tap ? Sad...

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UP618998 . 2022-09-23

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Came in last night, had chicken and rib combo and partner had smothered platter, both dishes cooked fantastically. Server Ryan who has served us before so friendly and helpful just all Round great experience again.

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Fred G . 2022-09-15

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We struggled to find somewhere to take the children for dinner after school, with reasonable prices. This place is reasonably priced, you can get 2 main meals for £9.49 from a select menu, with sides and puddings for £2.49 each from the same menu, but...

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Katie R . 2022-09-07

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Staff are lovely and so bubbly! Went in for Sunday lunch and our waitress Tamsin was super helpful and smiley - my kids are shy, but she made them giggle a lot. Food came out quickly and it was delicious. We will definitely be back!

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hannahZ9721NX . 2022-08-28

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We dropped into the charter at short notice and were looked after so well from the moment we walked in. The food was really good and reasonably priced but the staff were what made the visit. Chloe and Steph were always smiling, happy to help...

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stuartaY3707UK . 2022-08-26

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Visited The Charter for lunch after a busy morning. We didn't have a booking and went in hoping it would be OK. We were greeted by Chloe with a huge smile and friendly welcome and was told no booking wasn't a problem as they were...

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2912Logan . 2022-08-26

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As visiting on a regular basis it's finally time to write a review, the whole of the staff at The Charter Aylesbury are amazing at what they do, never seem to fail food is great, always polite and friendly, one guy in particular Ryan who...

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NeilC2303 . 2022-08-25

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My partner and I visited on a Sunday and had a wonderful Sunday lunch. Staff were excellent and were very efficient, especially a lady called Jamie. A great experience and look forward to returning!

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georgieh741 . 2022-08-24

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Lovely staff as always. Prompt service and good food. Appearance of building is starting to look pretty tired now with window frames looking the worst from outside.

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victoriacK6057PG . 2022-08-17

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Megan was our server. Fabulous smile, looked after from beginning to end. A delight. Food wonderful, would sef visit again

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340reyr . 2022-08-16

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Having read some reviews we were apprehensive but we had booked a table so went in anyway. We were greeted by Steph who was very friendly and showed us to our table. It was a Thursday evening and extremely quiet probably due to being a...

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Esther S . 2022-08-11

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The food was delicious, will definitely come back soon, my husband loves the mixed grill and the rosè wine I’d just so nice and refreshing, I think what made our visit do nice was our waiter, think just name was Ryan, such a nice cheeky...

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korea50 . 2022-08-07

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Had a fantastic experience last night, food was lovely service from staff was amazing, our server Ryan was funny and very helpful. Can’t wait to come back loved it

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Fred G . 2022-08-07

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Had a wonderful family meal. The food was totally awesome. We had a variety of dinners and everybody was exceptionally happy with their choice, even the children. Just delicious. And it wasn't just the food that was fantastic but the service also. Everybody was friendly...

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melleec . 2022-08-06

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Visited in July to celebrate a birthday with family and friends. The food arrived promptly and was delicious. One of the dessert we wanted wasn’t available, but our server Jamie suggested an alternative which was yummy. Excellent service. Would definitely visit again.

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Caitlin B . 2022-08-05

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Came in for drinks with my friend the place was very food led thought would be uncomfortable as just there for drinks but had great service from Tamsin and would now highly recommend for casual drinks and food thank you Tamsin

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W7204HPjamess . 2022-08-04

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The staff are very kind and helpful also have very nice food we are very happy with are order thank you

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OfficialCiko . 2022-07-27

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Fantastic service from Chloe thank you!!! We had a bottle of Prosecco on arrival for us to celebrate our anniversary We met here originally and felt was only right to celebrate here Staff are friendly and offer a great service Recommend a visit

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Nicole B . 2022-07-15

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I think we might have over estimated this place. We visited with a young family and the food was just plain depressing. All deep fried and dodgy coloured, everything was chewy, egg shells in fried eggs. In contrast, our waitress was lovely and the manager...

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smd1210 . 2022-07-01

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Taken to the table promptly on arrival and drinks order taken. No long wait for the drinks and we weren't rushed to order. Little wait for the starters but nothing to complain about and main course was served up swiftly. Service was good, our waitress...

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Kernow56 . 2022-06-26

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British
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Went for a family birthday lunch with my 11 month old. I phoned ahead to double check that they could accommodate a baby in their food options and facilities and was warmly told “yes of course!” When we arrived there was a high chair set up with no safety strap attached (broken as only half was missing) the food was okay, a lovely small portion of roast chicken for him which he loved. However, my issue arose when i needed to change my baby’s nappy. I went into the women’s toilets and there was no baby change facilities so I came out to ask the staff “I wondered if there are any baby chance facilities I could use?” And the man I spoke to replied quite offhandedly and rudely “no it’s a 15th century building what do you expect.” I ended up having to change my son’s nappy on the bathroom floor on a blanket, as the alternative was to walk him back to the car in the rain. I understand that old buildings have less space for baby changing etc, but as I had phoned in advance to double check, it would have been nice to have been pre-warned of this. I also didn’t appreciate being spoken to so rudely by the staff member.