The Butterfly Box in Cheltenham

Surly staff who don’t accept Starbucks app for payment and free shots 🤷🏻‍♀️🤷🏻‍♀️🤷🏻‍♀️ . Franchise or not, there are certain expectations from a Starbucks coffee shop and this one let the brand down

Service is invariably lacking! Usually down to training or lack of it. This time problem using the card machine until someone with greater knowledge stepped in.

anna was wonderful on the bar and so attentive. someone give her a raise bc i will come back if more people are like her 🤭🤭

What is going on with Asda George click and collect at the moment!! No one answers the phone been trying all morning. Still my order was supposed to be ready yesterday and still nothing and no status updates!! Sort it out not impressed

Missing 4 out of 7 items, and spilt half the drinks we did receive