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restaurant_img
2.3

56 Opinions

location-iconSt. Margarets Road, Cheltenham GL50 4DU England
Other cuisines
outdoor_seating_253268takeaway_253268delivery_253268

Just wanted to share my experience in Cheltenham high street Starbucks today. I used to be a regular customer and spent many a lunchtime there. After not visiting for a few months I popped in and the customer service I witnessed was very poor, 3 kids throwing cloths at each other, pinching a phone and teasing the guy they were going to put it in the oven etc. I took my coffee upstairs and noticed how grubby the stairs looked and how standards have dropped. The other lady who I got to know previously ( can't remember her name, think it begins with K) came upstairs to clear the cup's and we had a lovely chat as she remembered me. She is a real asset to your company but unfortunately due to the behaviour of the ' kids' working in there now I won't be visiting again

restaurant_img
3.3

342 Opinions

location-iconHatherley Lane
Other cuisines
outdoor_seating_208489takeaway_208489delivery_208489

The cafe staff are always very helpful and lovely. I bring my kids every week and they love it. Shop floor is always well stocked and staff are helpful

restaurant_img
3.4

377 Opinions

location-icon72 High Street
Other cuisines
outdoor_seating_234818takeaway_234818delivery_234818

Good atmosphere and great social atmosphere

restaurant_img
3.4

16 Opinions

location-icon32-48 Promenade
Other cuisines
outdoor_seating_204109takeaway_204109delivery_204109

Great to break from the Christmas shopping in this cafe. Staff very friendly and tea came with pot of hot water. May be traditional but often overlooked nowadays. Appreciated.

restaurant_img
3.5

1583 Opinions

location-iconUnit 1 Promenade
Other cuisines
outdoor_seating_222876takeaway_222876delivery_222876

I have ordered mobile way rather than my friends however, inside were busy. Staff seems like so overwhelmed. There was not good welcome or smile on their face. You can tell like they cursing people secretly once you walked from the door inside. Rather than my previous experience wasn't good on this time. I just came for birthday drinks that starbucks offers. No one even mentioned. However drinks taste was okay.