The Burlington Hotel in North Norfolk

I have been receiving consecutive parking tickets this week yet I paid for parking. (4 parking tickets to be precise). Quite traumatising because now i have to spend my precious time appealing 4 tickets. The parking arrangements are awful and for that, I'm never going back there. I asked each day as I paid whether my parking payment has registered and they assured me I wasn't gonna get any tickets and now boom!

A very very dirty hotel room, staff were lovely couldn't have been kinda dining room very nice but the room was absolutely disgusting.

A bit old-fashioned and partly in need of renovation. Nice staff and good breakfast

Large hotel across the road from the Pier entrance. It still has much of its original grandeur but is a little tired. The rooms are much the same. That said, the hotel and staff were keen to keep standards as high as possible. There was always friendly service available and each night of my stay there was live entertainment in the bar. The Buffet Breakfast had a good variety of food and drinks and was fine. Parking is difficult but the hotel has its own relatively small car park at the rear at an extra charge. I thought the Burlington was very good value for money and I enjoyed my stay. I would have no reservations in book again.

With a coach party and given a room at the back with the fire escape a grimy view and little natural light. The housekeeping need to get their act together. As expected the bathroom was really dirty. Hard to reach areas had not been cleaned ever so needs to be addressed. The whole of the hotel was grimy with chipped paintwork everywhere. Others have mentioned the food and bars so I’ll leave that. Paid for a packed lunch. Crisps not as stated on the package. No chocolate bar and no juice. A snack biscuit and water with ox flavoured crisps substituted. I should have known and gone to Smiths. Overall it has spoiled my otherwise nice break in Eastbourne and surrounding area.

Would not recommend this hotel as booked for 2 nights and they cancelled the room and then tried to refuse a refund. But as soon as I said I would get a solicitor they refunded the funds. So I drove 70 miles and then no room and they don’t have the decency to even phone and inform the customer. WOULD NOT RECOMMEND. There is lots of better hotels in the area.

Stayed as part of a coach package. Food good value with a reasonable choice in the evening.Excellent breakfasts.Dining staff very helpful. Bath needed cleaning before use but room was fine. It's value for money. Good position by the pier.

Great location on sea front shame about room view I got also windows didn't lock room clean but bit dated an pai ted grey felt like I was in a cell bathroom could do with over all an corridors could do with been brighter paint as grey corridors very squeaky floor boards bar ok only larger an cider on draft rest in fridges breakfast self service which ok nice frontage wifi on house too

Excellent location on seafront and close to Town Centre amenities and restaurants Typical Old Fashioned English Seaside Resort Hotel Good value for money, room only stay for a September weekend 2 night stay Room spacious and comfortable with clean facilities and linen and towels General areas a little worn at the edges, but functional. If you want better quality, you will be needing to pay more for it!!

I stayed in this hotel for two days from July 18-20, 2024, and I paid $12 for parking. The employee did not give me a card to put on the car’s dashboard. My car was photographed in the parking lots. I received two tickets for $172. When I contacted the hotel management, they told me that it was the employee’s mistake, and we will try to cancel the violation for you, and after several attempts. They were not able to cancel the two violations, and the car rental office withdrew the value of the two violations from my visa. I am still asking the hotel to return the amount, and it has not responded to me.

Plus point, I stayed in a room facing the seafront. However, the interior of the building appeared to be shabby and unloved. The building could do with extensive refurbishment. I managed to get sleep on my second night because it was so hot. I think the rooms should have air conditioning installed. I thought the breakfast menu was rather limited, which could do with more choices on the menu. Eating breakfast in the dining room was stifling. Again, this room would benefit from air conditioning.

Clean room . Very uncomf comfortable bed so hard. I had to wait untill Morning which was fair enough as there's only the security on so I have to wait in the mornin no sleep very disappointed.

The shower scorching hot I turned it right down still scorching hot told staff said they would sort it out but no one looked at it , room was ok clean could do with a touch up dents in the bathroom. Door and the lock on bathroom hanging off few bit of wood around the room and bathroom need some attention

Can’t fault the location and the hotel staff were good enough. But you can’t avoid the fact that the hotel is in a shocking state. It need a complete refurb. My room was dusty and dirty. There was damp, the windows wouldn’t shut and the curtains were in tatters. Thankfully the bed linen was clean otherwise I would have slept in my car.

So, my room has clearly had a fresh like of paint, but the windows need something doing too bring them up to date, TV in the room is basic but working, water for the shower is a low flow, staff friendly and sea views are great

WARNING PREVIOUS IMMIGRANT HOTEL So after looking for somewhere to stay in Eastbourne I came across this one. I nearly booked it but then realised it was somewhere I had been familiar before. I was accosted outside this hotel prior... this company own 2 on the seafront that were both given to the "government". staff were uninterested and the then "residents" had made this area of Eastbourne soo unsafe. Frequently they had an intimidating group of them on the beach opposite often riffling through peoples belongings when people were swimming. They had this and their other places full of immigrants for over 2 years..you would had thought they would had at least re-furbished but by the reviews clearly suggest otherwise. Dont stay or support this kind of business that had no respect for locals or tourists for the past few years.

Another good example of a hotel on the seafront.

Had a great time with my family on our 5 day break really helpful staff & polite yes I would recommend 👌

Had breakfast with guests staying here so only saw the dining room reception etc. Breakfast was very disappointing with very little choice. Add in the very limited choices as a celiac and I'd say to avoid the hotel if you are celiac. Examples: no gluten free bread. Contradicting advice from staff as to what was gluten free. Scrambled eggs wasn't gluten free!

Second visit ,had wonderful sea view ,like location for the town

Staff were great hotel needs a lot of work

This place could be amazing. The hotel is old and run down. In dire need of TLC. The owners should really invest in this place. However, the staff were amazing. So friendly and helpful and made the stay better for us. They went out of their way to talk to us at breakfast and were polite throughout. The male receptionist was really nice, he changed my room when I wasn't happy to a much nicer one. I can't fault the staff, and i take my hat off to them for making the best out of what they have to work with. 10/10 for the staff team.. They deserve a raise...

Bathroom flooring very suspect (not level but more concerningly, different vinyl flooring types and not sealed) Windows dont fit well. creaky floors (in the room and above) Comfortable bed though and great view!!!

The hotel has the charm of bygone times, the staff is friendly and helpful, the rooms were clean and the breakfast was good and sufficient.

Awful room falling apart. Broken toilet sink did not drain window frame rotten unable to open glass on carpet clearly not vacuumed stained carpet floorboard into bathroom also broken. Shower leaked so poor pressure and mould around shower screen too. Had to give a star but would give a minus star Breakfast first into room and like others breakfast looked good but tomatoes and scrambled powdered egg was cold. So dropped to beans also cold Staff hung around not engaging with clients The table I was placed at had stained sticky knife!! Health and safety environment nightmare Room overlooked the sea front that was only redemption Paid £67 pounds not worth it

We recently stayed at the Burlington Hotel, Eastbourne for the third time. Each time the staff have been very friendly and helpful. The buffet breakfast is very good, especially the scrambled eggs! and it is in a great location on the seafront and close to the pier.

Wonderful place I truly recommend

The hotel is tired looking and needs renovation. Staff though were excellent and so was the breakfast.

Stayed here for 2 nights , place was initially okay hotel was abit run down. Room had some mould around the window in the room 435 we were staying in. The bar area was nice, good views etc. The main reason for the 1 star is once after we checked out we realised a day later we left at Star Wars themed cushion that we bought for a birthday gift for a friend so I went back to the hotel reception to let them know and they checked the lost property and the cushion was not their , he then informed me saying this means nothing I’ll check with the house keeping team on that floor as this happens alot . The house keeping team keep the stuff that’s left behind and don’t return items to lost property. Interesting how it’s known by the front of house staff that their colleagues steal guests stuff. Definitely wouldn’t stay here again.

Brilliant staff. Especially Nicky. Great rooms, views, location, etc. Hotel can do with a lick of paint as it were. But nothing wrong with it if you're not too fussy or finicky. All clean and tidy and comfy.

I have stayed twice at this hotel and I’ve had very different experiences both times. The “buffet” breakfast was completely different from 2022 ,as it wasn’t a buffet. I had to wait 10 minutes for somebody to bring me a very small English breakfast as before this arrived, there was just granola and cornflakes.No more fresh bread and all the many things I came back for in 2024. The bathrooms need serious TLC and the floors are very loud but the sea view is worth it .The staff are lovely as before. I was just dissatisfied with the breakfast but everything else was good for the price I paid per night .

Great place to stay, probably the best in Eastbourne that I have stayed. The rooms are excellent, I booked through Groupon and we had a very large seafront room, with 3 windows overlooking the carpet gardens and pier. It had a large comfortable bed, a sofa a brilliant large surround sound TV. A dressing table with tea and coffee, bottled water and biscuits. It even had a coffee machine, with lots of pods, along with a kettle. It had extra pillows which weren't needed and a iron and ironing board and a very powerful hairdryer. The bathroom was amazing with a separate shower and bath, really large bathroom and was very warm with a heated towel rail. It was a very inviting room. The staff were very friendly and helpful and efficient. The reception staff booked us in quickly and when we left we were able to leave our luggage in the luggage room. The breakfast was amazing and the staff in the restaurant are so helpful and friendly to. The breakfast was buffet style, with plenty of tea and coffee and juices, good choice of cereals. The cooked breakfast was the best I have had in hotel, all cooked well, the eggs, mushrooms, bacon, hash browns, baked beans, plum tomatoes and the sausages were so tasty and seasoned. Couldn't fault it. They never ran out of anything and it was very busy. It's situated right on the seafront, right near the pier and you only have to walk down Terminus road, which is just down the side of the hotel and you are right in the middle of the shops. Only just down the road from the bus stop and only 20 minutes walk to the station. Would definitely recommend it to anyone and I would definitely book again. Looking for a week at Easter. Lovely building Grade II listed.

Appalling!!! Whole hotel needs upgrading. From meals to room. Chaos on arrival. Wrong rooms and wrong keys given out. It takes more to run a hotel than friendly staff. And there's more negative comments but I don't have time. Be very aware if booking this hotel. No disabled entry that I could see back or from. The MOST disappointing Christmas I've ever had !!!!! 😠 😤

The building should have been condemned many years ago. The windows are rotten with holes in the frames, missing metalwork and black mould. I genuinely think the windows are a serious health and safety hazard in that hotel. If you have a seaview room then perhaps the view will compensate for that. But if you have a "standard room" aka a room for poor(er) people, then you won't be able to sleep because the courtyard/the back of the building belongs to the town's pigeons. They live, eat and defecate on the parapets all over the place and they're super noisy throughout the night. The layer of dirt and dust on the carpets both in communal and private areas could suggest that they have never been hoovered since the place was erected. There are 2 tiny lifts in the building(too small for 2 average sized people with 2 small bags) which are definitely not fit for purpose. How do they get away with charging their guests what they do???? I'm terrified to even think what must be going on in their kitchens 😱

The hotel is lovely staff and very pleasant, unfortunately the heating in some of the rooms was not working, which made the rather cold and damp

Rooms are a bit dated, but great value for money.

A 3 star hotel with a 5 star staff. The paint is peeling but so what? The breakfast was awesome. The atmosphere was really friendly. I would definitely stay there again. My 9yr old said it was perfect.

Discusting!! Can't believe you can show guests into these rooms. I know price was very reasonable and didn't expect 5 star but surely they should be clean The dust in my bathroom was about 1inch thick. Bath and sink not clean with chips out of bath. Glad I only stayed 1 night as it was close to wedding venue. Definitely won't be back. Such a shame as beautiful building.

Tired old hotel, seriously in need of renovating. The lift is slower than a geriatric snail, the woodwork and walls all need repainting and the carpet is filthy. A double bed was small and uncomfortable but to be fair the room was clean and the shower hot.

In Feb 2015, I booked a double room and paid £20 deposit. Regrettably we were unable to visit and I was obliged to cancel the booking in good time. The hotel would not refund the deposit however but said that they would hold it against a future possible booking. I do of course have a receipt. I had it in mind that we may reinstate the booking for this summer, but this has not been possible. I wrote to the hotel some two months ago and requested a full refund to which they have not replied. I now fully accept that my £20 is probably lost, but feel that any future potential customers of the Burlington should be aware of these facts.

Bright and clean. Good place to stay. I would recommend this B&B.; Right on the sea front. Good breakfast

Stayed for 3 nights in Room 21 (Suite). Excellent bedroom with sitting room attached. Clean and very nice with sea views. Food OK but needs a little more imagination perhaps. Staff very friendly and helpful. Will stay again.

Pasamos un día en Sheringham hoy para visitar a la familia. Ciudad estaba lleno y todos los bares de la ciudad estaban ocupados debido a medio plazo en fin de semana y un festival en la ciudad. Quería comer. Recordaba el Burlington. registramos su página web y los llamamos para reservar una mesa. Mesa reservada para quince minutos ... Fantástico. Una joya escondida para comida!!! Precio para un curso es un poco caro para comer el domingo pero los dos y tres opciones de campo mucho mejor relación calidad-precio. Los propietarios tienen una enorme edificio para mantener y yo espero que sobrevivir ya que la comida era genial. La historia de este lugar es genial. de hecho se construyó como otras dependencias de servicio al Grand Hotel ahora derribada (años) en Sheringham. Esplendor marchito que vienen a la mente de una vez pasados

Como habíamos reservado en línea para unas vacaciones de tres noches más tarde en el año, pensamos que sería una buena idea » caso la dependencia común » antes de que nos fuimos. Nos sorprendió gratamente la refinada y luminosa decoración, un contraste con el más exterior de agrio. Todas las habitaciones estaban impecablemente limpias y el personal es luminoso y acogedor. El menú era tradicional y elegimos fish and chips y bistec sobresaliente y estos eran cocinado a la perfección. Aunque el tamaño de los platos principales fueron más que adecuadas que teníamos que probar el glaceado con mermelada y omelette al pudding de pan con mantequilla con crema pastelera recién hecho, que era precioso. Esperamos que nuestra escapada de 3 noches, me apuesto algo los desayunos son estupendos.

Los dos nos tomamos un bistec pastel. La comida estaba bien presentada y pastel y hortalizas idealmente preparado brécol y repollo al dente inusual para un restaurante I nuestra vista. Después de dos bocados toda la comida estaba fría! El plato de verduras que podrían haber sido sacado de una nevera y el tazón con el pastel de carne, servido caliente, refrigerados en segundos. Mientras nos comimos la comida la experiencia fue arruinado, ya todo estaba fría. No nos alojamos en el hotel llamado en para el almuerzo.

Hemos pasado el hotel antes, pero nunca he considerado ir, hasta que vi otras críticas. Estábamos en Sheringham un sábado muy caliente en la semana del Carnaval, así que estábamos buscando un sitio para comer donde no necesita un machete para llegar a través de las multitudes y decidimos probar el Burlington.

Fuimos a Domingo almuerzo con la familia en este hotel, y si vas y conseguir una de las mesas con vistas al mar, se sentirá impulsado a superar la vista en cualquier lugar! La comida era buena y el precio muy buena calidad y el personal era muy amable y muy atento.

Teníamos un largo paseo de Sheringham a Weybourne y volver y regresamos en Sheringham a las 01.30 pm 20/10/13. Intentamos tomar el almuerzo en el hotel en 1,35 pm. dijo barman que era demasiado tarde. Sólo una mesa ocupada en el comedor. ¿Cómo puede un lugar como este estos días? Encontramos buena comida y bienvenidos en las dos salvamento sólo por el paseo marítimo.

Me he alojado en el Burlington varias veces en mis visitas volver al Reino Unido. Alojarse en el Burlington es un maravilloso viaje por carril de memoria, y deberíamos estar muy agradecidos a Steve para llevar el lugar volver a la vida. Para aquellos de nosotros que recordar todo abandonados y bajo amenaza de demolición, es tan bueno para experimentar el lugar con respirado vida nueva. Steve es la vida y el alma del lugar con su alegre personalidad y hechizos le llevan reír, y todo el personal es muy agradable y servicial. Las habitaciones son muy limpias y la comida es de primera clase. Los desayunos se va todo el día! no puede haber muchos hoteles con una ubicación más estratégica en el paseo marítimo de la Burlington. Este lugar irradia calidez y buena comodidad a la antigua usanza. Si no has estado allí sin embargo, recomiendo encarecidamente que hacerlo.

El almuerzo reservada para una visita familiar y fue una experiencia muy agradable. La ropa de mesa estaba limpia y con un montón de espacio para nosotros 6. La comida estaba caliente y las porciones excelente relación calidad-precio. Todo el personal - recepción, el bar y el comedor - eran amables y nos hizo sentir muy bienvenidos. Sin duda volveremos.

Visited for the fixed price Sunday lunch - 4 adults and 1 child. Good food, good service. It may seem old fashioned but there was no real complaints or niggles on our visit.

We had a three course Sunday lunch today at the Burlington Hotel, Sheringham. As usual we received polite and very good service from our waiter and the meal was nicely presented, very nicely cooked and of good, fresh quality. Nothing from the freezer which sadly we receive elsewhere. Would definitely recommend to others. Bonus is the sea views.

We had my partners Christmas party at the Burlington. First impression was of a very dated hotel and restaurant. The food was very bland and tasteless, prawn cocktail with no flavour at all, turkey and trimmings not much better. Service however was excellent, very quick and attentive.

I have been to the restaurant at the Burlington for Sunday lunch on countless occasions and I am never disappointed. It is extremely good value for money, with wonderful service and tasty food. I'm particularly pleased with the selection of fresh vegetables provided each time. There is a good range of dishes available, including vegetarian options.The ambience is extremely good, as the dining room is freshly painted and airy with Victorian high ceilings. If you're lucky, you can sit by the window and enjoy the sea view.

We had a family meal here (sat in pub section not restaurant), food delicious as usual - had main meals and puddings. Wasn't busy but had great service, staff so friendly and efficient esp the young man. Would definitely recommend. Music in background not to my taste but everything else perfect.

We have just returned from our annual weekend stay at the Burlington. Our family visit every year to remember our Dad "Tich Weston" who came from Sheringham.We stay at The Burlingotn, have our evening meal on the Saturday Night, could be as many as 25 of us. The service has always been excellent, a lovely relaxed and convivial environment to chill and relax. The staff are professional and very customer centred, nothing is to much trouble.Try it you will not be disappointed, we would not go anywhere else.

Excellent food and friendly staff, varied menu something to siut everyone nice size portions

Everything about the hotel. Location, style, decor, service, etc.

The young barman is a little star. We had great service from all quaters. Steve must be a good boss.

We ate in the bar area for our lunch and the food was excellent, even the children's meal was excellent. We all enjoyed our meals and others around us were equally happy with theirs. The service was excellent. Will definately eat in their again when we next visit :)

An early dinner booked at the Burlington started with third rate service. The waitress happily watched us walk into and stand around an empty restaurant 10 minutes after it should have opened and it needed us to return to the reception where she was talking before she showed us to a table. The menus were given to each of us without any explanation of the chefs specials, soup of the day etc. The next time we saw anyone was when a waiter came to take the order and had to be sent away to fill in the variables on the menu, the sweets available etc. We laughed amongst ourselves on the table as the staff seemed to scatter into the kitchen so as not to have to meet the next diners.The high percentage of retired customers was reflected in the way the food was prepared. Although overcooked by modern standards the food was tasty. The sweets were well presented but the strawberry pavlova had commercially produced and very dry meringues with little added except a few fresh strawberries. The fresh fruit salad was mainly apple with what appeared to be some tinned fruit in juice added. At over £4 this was distinctly disappointing. The bread and butter pudding was much the best choice. The service did improve and with the right choice, the food was acceptable. The white wines were over sweet and even the dry white ordered could not be described as fresh tasting.With sea views, the high ceiling and generous proportion of the restaurant reflect its 1890’s design. If you like meat well done, slightly soft vegetables and traditional hot puddings the overall package is at a reasonable cost.