The Britannia in Broxbourne

Highly recommend this pub for lunch, so accommodating of my request to be seated at a round table. We had a lovely pre birthday celebration and get together with friends, as the service & food were excellent. A big thankyou to all staff.

Manager and staff are just rude. No empathy for ordering wrong drink. Didn’t want to know as ordered off the app. Why put qr codes on tables to order if you’re not happy if a customer orders off the app. Food came and one meal missing and lady didn’t apologise or anything. Instead assumed I hadn’t ordered it. Obviously staff just want to stand and chat rather than serve customers their meal. Ordered a chicken salad Chicken burger Cheese burger plus doubled up but this was the meal not delivered and when I asked about it the lady at the counter was rude about it and didn’t even apologise for the error. The burger was so over cooked I ended up giving it to the dog. It’s not the first time I’m this has happened and the way staff are to none regular customers makes me want to just go to the vine who are much nicer to customers. Maybe the busy period affected staffs moral who knows.

Great sized beer garden and decent pint. The food is pretty good nothing amazing but a good standard of pub grub

Great location varied menu on offer friendly staff and reasonable prices very popular can be very busy at times

Disappointing that the ale choice is very limited, if you don't like AK Mild then not worth a visit. This could be a fantastic little pub with a good choice of ales but instead is stuck with standard fizzy lagers and nothing else. McMullens should do better.