Based on 3.184 opinions finded in 2 websites
Based on 3.184 opinions finded in 2 websites
Nº 1006 in 1872 in Brighton and Hove
Nº 31 of 70 American in Brighton and Hove
Opinions
My fav place to brunch 😋 😍 Great food. Friendly service and a great atmosphere. They play great music too!
Shelley Langridge . 2024-09-23
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Came down with the family for a day off, and ended up at the breakfast club for lunch. We had an absolutely fantastic time, with great tunes, great service and brilliant pancakes - would highly recommend!
Jack Mullan . 2024-09-22
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Always a friendly welcome here and the food is good! I took one star off as the coffee was quite bitter, this time I think it was maybe a bit burnt. Good music and atmosphere. It does get busy so book to avoid disappointment.
Heather Milne . 2024-09-22
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Absolutely disappointed. It's really annoying to pay 14 pounds for per person smashed avocado on dry bread (not even sourdough and very very not fresh) and one meaningless pouch egg on top that arrives 20 minutes later. No taste. This is not a portion of a breakfast and is not worth the money. Also, the orange juice that comes in a glass full of ice is not worth the money because there was no orange juice in it, just full ice. It doesn't make sense for a coffee to cost 4.50 It's just an illusion. It shouldn't be that easy to exploit people's feelings of having breakfast in the morning. Anyway it was a really bad day.
Nejdet Ataş . 2024-09-21
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Friendly service, the food was filling and tasty
Adam T . 2024-09-19
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Pancakes are amazing! I enjoyed them
Maame Arkowaa . 2024-09-18
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Stop by for breakfast, and its quite good. The coffee is great but the pancakes and french toast are quite standard. The ambience is very nice and all the waiters are amazingly friendly.
Lala Nabila . 2024-09-17
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This was our first time coming here and we ordered a tap water, latte, veggie breakfast roll and avocado + extras on sourdough. The total came to 31.50 - tiny portions that didn’t reflect the price as both of us left quite hungry. £10 for some avocado and cheese in a small roll did feel a little insulting, especially as it tasted quite oily. My sourdough for £14 was only one slice of bread! When it came to paying the receipt was put upside down on the table and at the same time, the waitress handed over the card machine which we felt a little obliged to tap straight away. Only after paying did we get a chance to look at the receipt where we were charged a £3.50 service fee. We normally tip at restaurants, especially smaller/independent places but we didn’t feel the service deserved anything as the waiters weren’t very friendly/welcoming and we had to remind them we wanted tap water after they forgot to give it to us originally. In the end, we got up to get the tap water ourselves - which would’ve been okay if they’d told us to do so originally and didn’t expect a service fee for! Generally very disappointed which is sad because the menu looked lovely and the inside was quite nice.
Abi Knight . 2024-09-16
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Won’t go again as dojo app was wrong. Trash service if can’t get basic things like that correct. Update: it's actually somewhat incorrect. You can control the queue times on Dojo, as it's a service you have subscribed to. If the staff can't manage the app correctly, I would suggest removing the virtual queueing system and stick to a more standard system if it is too complex.
Thomas Coward . 2024-09-16
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Good atmosphere, good food but very expensive for what it is and the portion sizes. Took 40 mins for food to Come out and bread was a bit tough too. But good coffee and still yummy.
Angela Whiffin Bonilla . 2024-09-15
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Great breakfast. Recomended to book table online. We did not and had to wait fore more than hour.
Fjóla Stefánsdóttir . 2024-09-15
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Really solid diner style breakfast
Philipp Benedic . 2024-09-11
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Great experience at The Breakfast Club with big portion tasty food. Music was just a bit too loud but otherwise they are my kind of songs.
Jessica Cheong . 2024-09-03
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Everything was fantastic. Apart from the homeless using the toilets. Staff are lovely food was great. There are no signs on the toilets, whilst waiting to use a baby changing toilet that I was waiting for just under 15 minutes, people come and go to use the toilets but homeless use toilets to wash them selves or use taps to drink water. Obviously I witnessed this waiting for the one toilet that had baby changing facilities (no signs) as they left the door open while drinking water and washing them selves. Gave up waiting for baby change facilities and put my daughter on the floor under the stairs. Please note I have nothing against the homeless and completely understand why they are needing to use the toilets. However having a 9 month old baby that needed her nappy changing, makes you feel a tad angry.
Graham Lay . 2024-09-02
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Nice to be fare but a little overrated and priced
Dean Barham . 2024-09-01
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This is what you call a breakfast
Rodney Bos (King) . 2024-08-31
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Very slow. About 25 mins between ordering and getting food.
Steve Steele . 2024-08-30
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The food was pretty good, but for the price I think there are much better spots in the area. The service was lovely, but food and coffee was overpriced for what you get.
Sarah Marze . 2024-08-29
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Omg it was amazing The food was so good, really filling Just genuinely really good atmosphere And fixed my hangover
T . 2024-08-29
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It was lovely, the big stack nearly defeated me and I’m writing this while still here. It tasted lovely and the speed of delivery and service was lovely . I’m only visiting but I will definitely come again
Phoenix . 2024-08-29
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This place gets very busy so book ahead. Lovely staff super friendly. Menu pretty much what you expect for a good brunch venue. Good feel to the place
Max Reed . 2024-08-26
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Such a nice spot! Serviced by John who was so friendly. Really nice relaxed atmosphere with great music and delicious food. Would book before going as waiting time for walk-ins was approx 1hr.
Rose N . 2024-08-26
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Gorgeous food. Well worth booking a table. Helpful friendly staff.
Phil Dutton . 2024-08-25
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My recent outing to the establishment provided me with a plethora of sensations. Let me take you back to when i first arrived. After a whimsical walk through the town of brighton, i stumbled upon a breakfast cafe. “PERFECT!” I thought as my belly grumbled with joy. Upon entering the doorway i was hit with what i can only describe as a punch in the face full of smells. Its took me back to a time in my life full of pain and discomfort. The smell of iron was so strong that if i closed my eyes i could hear the clinking of gym equipment in the vicinity. The smell of the basement toilet was something that cannot be laughed about. As i walked further down the steps it was as if i was entering a medieval street (a time where excrement was regularly thrown into the streets as plumbing wasn’t around). On returning to my table i looked down and was winked at by a piece of chorizo that had moulded itself into the floor, cheeky fella. I then asked to be moved outside where i was yet again pleased to see that the cleaning had not been done. The table looked like the interior wall of a local bin. Thankfully i had to wait 30 minutes for my meal to arrive so it allowed me to really soak up the scenes. The food was quite nice once it decided to come although the egg had clearly been sat in boiling water for half an hour so was tough as old boots. Even though the hygiene was atrocious and the food took as long to arrive as paint takes to dry, i didn't actually have an awful time however that was most likely due to my friends keeping me in high spirits. Overall i would rate my experience “poor-average” and would give it a flaccid 3/10. Probably wouldn't visit again however if every other restaurant in brighton was closed for the day, i might pop my head in.
Keziah G . 2024-08-16
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Lovely spot in Brighton, gorgeous decor, cool music that goes with the look. Lovely food - massive portions and the staff cool and friendly. We had an Irish guy who was so friendly and seemed to really love his job which added to the ambience and vibe. Highly recommend.
Julie F . 2024-08-15
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Food was great with fantastic service from Claire - will definitely return!
Joe Reynolds . 2024-08-14
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Every time I visit Brighton I always go thier for my breakfast stuff great food an service
Marshall Hall . 2024-08-14
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Expensive and 40-minute wait for breakfast, several frustrated delivery drivers / take out customers obviously waiting a long time outside too. When it arrived it was o.k. Frustrated with "optional" 15% service charge: a) FIFTEEN PERCENT? This isn't america, and as for optional, the card reader was presented with it already added... had better in other cafes around Brighton...
simon wood . 2024-08-14
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Had a delightful time at The Breakfast Club, served by the lovely Rachel. Service was excellent, food came quickly and was delicious. Had an all round great time.
Kayleigh Mulqueen . 2024-08-11
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Enjoyed the All Day Breakfast & our waitress Rachel was lovely.
Ellie Coe . 2024-08-11
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Had a lovely breakfast. Our waitress, Rachel, was very friendly and happy to help 😁
Lisa Orr . 2024-08-11
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I love this place!! Everybody is so friendly and welcoming and the food is so good (great vegan options). Claire in particular was very personable and helpful! :D
Paige Sophie . 2024-08-11
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One of my all time favourite places to brunch in Brighton! Amazing food and lovely upbeat atmosphere 🥰 and we're always taken care of by the staff. Particular shout-out to Rach for being an absolute legend on my most recent visit! They were so welcoming and helpful, made our trip a real delight!
Mattie Pugh . 2024-08-11
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We had a great brunch there today! The food was delicious and the cosy atmosphere was made for a great meal. Rachel served us and she was exceptional—attentive and friendly. Her service truly elevated the experience. I’ll certainly be back for more!
mahsa tarang . 2024-08-11
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Great breakfast and fantastic service (thanks Rachel!), kids loved the pancake balls and so did we
dave turner . 2024-08-11
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Ordered some pancakes & coffee - had to wait an incredibly long time, the coffee was cold and the pancakes had a label in them that I ended up chewing... Not worth the time or money. Disgusting. Avoid.
Salty Dorito . 2024-08-10
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This is a fabulous place for breakfast brunch. Only 3 for service as it was slow. But our waiter was great. Friendly and helpful. Really lovely food. Pancake meal. Thick. Warm. Bacon, scrambled eggs ,sausage. All well cooked and good portion size. Great coffee too. Nice atmosphere really buzzy.
Richard Palmer . 2024-08-08
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Food itself wasn’t bad - although they got the order wrong. But the service was painfully slow - and this was a fairly empty Wednesday morning. Based on the service wouldn’t return
Bogotarocks . 2024-08-07
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Great Food, Lovely Environment and Fantastic Staff. Made very welcome and would definitely recommend!
Emma Cunningham . 2024-08-03
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Amazing food and lovely Bloody Mary!
Nigel Moore . 2024-08-01
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Very hard working staff and the food was delicious!
Angie Shoqair . 2024-08-01
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Friendly staff, very accommodating. The place has a great vibe. It was really busy on a Monday morning so I'm sure at the weekend it's even more hectic. The music is a little too loud and with all the people it's hard to have a conversation. The wait for our food was a little on the long side at 35 minutes but it was decent quality so no big deal. The menu is cool and varied with some delights like the French bread with chocolate dip. The fried breakfast 'full monty' is okay. Although for the size of the portions (1 sausage, 2 tiny strips of burnt to a crisp bacon and 1 hash brown) it's bit on the expensive side at £16.95. I love that the beans were homemade and not just from a can.
Adam . 2024-07-30
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A really nice and courteous service. We had a great breakfast and would love to come back. Unreservedly recommended.
Ho Koch . 2024-07-30
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Great breakfast, make sure you have a reservation!
Jake . 2024-07-23
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I had a lovely time with my family there! The best breakfast I have ever had
Armoured Phoenix . 2024-07-23
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Been here many times but this time wasn't as great. The home style potatoes weren't as crispy as they once were and were over salted. The atmosphere was chaotic and it took me 10 mins just to be able to order. I get it's a Sunday and everyone is trying to go out for breakfast but with 2 extra members of staff and a good more amount of care in the food department, this place can really improve to what it once was.
Tom Misson . 2024-07-21
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The food was good. The the Full Monty is well overpriced (personal opinion)
Gerard . 2024-07-21
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El desayuno más caro y más lento de mi vida … más de una hora entre la espera en la calle y el ponernos el desayuno, unos 90€ total para 4 personas. El desayuno muy normal y regular
Maigna1202 . 2024-07-21
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Arrived and were told fully booked so book via QR code.. Did so only to be brought upstairs to an empty restaurant.. Which stayed so throughout our visit. We asked if we could be downstairs but the manager, who seemed very grumpy said.. Fully booked, yet we booked?? Breakfast arrived luke warm and waiter didn't seem like he wanted to be here. Plenty of better offers near by. Stay clear
Tracy Robinson . 2024-07-20
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Amazing freshly made pancakes, perfect bacon and beautiful maple syrup, will return!
Heather Ward . 2024-07-19
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Had a great brunch and catch up with a friend, and to top it off our waitress Rachel was amazing. Thank you
S Van . 2024-07-19
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Lovely breakfast/ brunch spot. Great atmosphere and staff were tentative and helpful and considerate of allergies. Recommend and would visit again.
Lauren Mayer . 2024-07-18
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Lively breakfast spot friendly staff. Slightly disappointed with a hard muffin bottom!
Sophie Casson . 2024-07-17
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Barely acceptable service (completely ignored following arrival of drinks), average food for above average prices, poor quality coffee. Unacceptable waiting time for food, 35-40 minutes. Uber eats, Deliveroo orders appear prioritised over in house customers. Had to chase our order. Plenty of excellent competition nearby more deserving of our custom.
David L . 2024-07-14
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Absolutely amazing. Literally everyone is so nice there and very welcoming. I went with my friends and had such a lovely time thanks to the beautiful staff. And the food was delicious. It's my new go-to. I love eating breakfast in the afternoons.
razan sindi . 2024-07-13
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They really do make the best pancakes 😋😋😋 would have left photos but they were too delicious to think about anything else except eating them immediately! Staff super lovely, very attentive and friendly but also left us be to enjoy our food 10/5 stars!
Alex Stone . 2024-07-13
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I wasn't too impressed there. It's a very hectic place. You have to wait in line before you are seated. It then took quite a long time for the service to come so that we could order. The prices are higher than in other restaurants. But the breakfast was good.
Jakub Korec . 2024-07-10
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Got served by Rachel today and she was really lovely and attentive! Thank you :)
Angie Ebele . 2024-07-08
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Rachel was absolutely amazing. So sweet and kindhearted! Love the service they provided! Lovely!!!
Jessica Ward . 2024-07-06
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We always have a fab time at the breakfast club, this time was no different! Apart from the lovely Rachel making my day by giving me a birthday mimosa!! I loved it! The food delightful as always and all came out so quickly (helping with my friends hangovers) Thank you Rachel!
jessie peck . 2024-07-06
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had an amazing time here for breakfast. rachel m who served us was lovely and very attentive. really went out of their way to make sure we had a great experience x
Paige Dalton . 2024-07-06
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Such a great vibe with amazing food and service!! Rachel M was lovely and really looked after us 💗
Emma Kennett . 2024-07-06
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The scrambled eggs toast was good but the pancake chocolate balls was greasy :(
Salma Radwan . 2024-07-05
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Not sure what this hype is about the breakfast club in Brighton. Mediocre breakfast at best. Service was a little slow to my taste.
Nuthin' But Flava . 2024-07-02
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if you’re craving a delicious breakfast then this is the spot!
ThaRager . 2024-06-27
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I enjoyed having breakfast here. The staff were very nice and friendly
Kevin Moore . 2024-06-24
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I just came here and the food was amazing the service was mwah the people are so kind and fun I recommend coming here.its a nice atmosphere.it seems like the people love it here maybe I could work here some day !IM DEFINITELY COMING AGAIN ITS JUST DELIGHTFUL🙂🙂
Lucia Rusnakova . 2024-06-24
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Nice place for an early morning breakfast. Friendly, helpful service.
Esther . 2024-06-21
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Came in for breakfast but ended up having brunch instead. We ordered our food at 10:45 and only received it at 11:30. Honestly such a long wait for our food it was ridiculous. Even the wait for our juice and smoothie was more than 15 mins ? I noticed it was the same for everyone else in the restaurant also. After 11:30 i could see mine and everyone else’s food being served. I mean such a big delay for not that great service. I wouldn’t say it’s the cleanest place either. In the middle of eating, the waitress came over to ask if everything was okay with the food, as a spider made its way down from the light fixture and almost making its way into my food. She completely ignored this fact and walked away when we said the food was good, when she clearly saw what happened. Honestly disappointing and have received better service in Gatwick Breakfast Club. Again food is good, but definitely not worth all the waiting and below par service.
Hannah Brisola . 2024-06-21
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Poped in to The Brighton Breakfast Club. Lovely food Friendly staff Will be back soon
Natalie Shields . 2024-06-19
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Very good food, need to improved the service a little bit. Great place, highly recommended
shlomi S . 2024-06-13
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Food was great, staff were friendly even though rushed off their feet. Inside was very loud and warm, so we chose to sit outside.
Jack Boswell . 2024-06-10
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Amazing service, we booked the wrong day, however they were very accommodating, Sara was super amazing and very friendly especially with our daughter! Food was amazing and fresh! Kid friendly too.
Natasha Collins-Fordham . 2024-06-09
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We waited for AN HOUR to get our breakfast. The place was not full either. The food was OK. Stodgy bread for the toast though. Maybe they had problems that day, but we weren't advised of any problems.
Sheena . 2024-06-04
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Brunch with a mate after a tennis session- so was hungry. Service from the waiters/waitresses was brilliant, the food was well cooked and tasted good. Only slight negative was it took about 30 minutes to come out, but they were busy. Would come again!
Ajones . 2024-06-04
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Very friendly staff, great food and decently priced. Dog friendly as well
Rohit Ambekar . 2024-06-03
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Must visit and must try and very expensive. This restaurant has been on our list for Brighton and it didn’t disappoint. Couldn’t reserve the table, but got a table in 15mins. We have tried Pancakes with Berries and maple syrup and fried chicken rancheros. The strange combination worked really well. Coffee for some reason was served lukewarm and amber juice is very well made.
Pavan Kumar Nallam . 2024-05-31
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Very disappointed at the service we got at the restaurant today. We ordered a simple breakfast, and waited for more than 30 mins. The restaurant wasn’t crowded at all with I would 30% of the tables were occupied. The waiter was very rude. The waiter knew they had some delays in the kitchen, and she didn’t have the tendency to politely update us. We felt as if the waiter was avoiding to be available, she was avoiding any eye contact, we aren’t able to talk to her. All waiters kept running around the floor doing nothing and made it very difficult to talk to anyone one of them. I would never come back to this place again. Very bad service and atmosphere. Stay away. They aren’t worth a penny. They need to educate their workers on how to treat their customers.
Fahad Jan . 2024-05-29
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Visited the Breakfast Club for lunch on Friday: the food was good, but the experience was disappointing. The restaurant was fairly empty yet our dishes took almost an hour to arrive. We would have appreciated if we were notified of the wait upon ordering if it was to be expected, or given an update if the order had been missed or forgotten, or provided an estimate of the wait time after the order was checked on. Unfortunately none of the above transpired except for a “sorry for the wait” right at the end.
ONG LORRAINE . 2024-05-27
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Peter and the rest of the staff were absolutely amazing!!! The vibe and atmosphere of this restaurant was awesome. The food was very very good and they have gluten free and vegan/ vegetarian options. Would highly recommend checking out this spot during your stay in Brighton!!!
Rachael Ridings . 2024-05-26
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(RUDE STAFF MEMBER ) I was extremely disappointed by the way my partner and I were treated by the staff at The Breakfast Club in Brighton. When we asked for a table, we were dismissed rudely by a certain member of staff, who single-handedly brought the reputation of the brand down to the ground in one encounter. The unprofessional behavior of the staff member left a lasting negative impression on us, and we left feeling disrespected and undervalued as customers. This experience has definitely made me think twice about returning to The Breakfast Club in the future.
Mark berry . 2024-05-26
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We sat outside in the sun, and that might have helped how nice we found it! Either way, this is an excellent breakfast place in Brighton with a small but very tasty selection of food. I particularly enjoyed the huevos ranchero with chorizo, though there's vegan and vegetarian options. Not as many Vegan, but again, the menu isn't huge. Just good enough for a lazy Sunday morning. Special mention to the freshly pressed orange juice, all very reasonably priced.
Marit von Stedingk . 2024-05-15
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I had a great time at the breakfast club, the food is always spot on and the staff are just lovely. The coffee is absolutely delicious, I had a Bloody Mary and it was hands down the best I’ve ever had. There’s lots of options for veggies and vegans which is always appreciated!
Jasmine Rutter . 2024-05-12
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Shocking and appalling, arrogant and obnoxious. Arrived this morning, was told to install a queue waiting application on my phone, while looking upon a restaurant which appeared to be only moderately full… yet every available space was reserved, for customers nowhere to be seen. The town was still quiet, neighbouring restaurants were still empty and I was told to go away and I would be called within around 30 minutes if a table became available as there was a waiting list ( no customers in sight) I’m sorry but this is absolutely unacceptable and no place that offered such poor service deserves my money. I was very happy to take my business elsewhere and i recommend people do the same. I already managed to persuade another couple not to wait, while I was leaving. It is quite simple, if you do not have a table, tell your customers, then inform them of the waiting time… no need for stupid waiting apps.. life is to short to waste on queue apps like that, you cannot replace good human service with inconvenient apps.
craig blackstock . 2024-05-11
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Absolute rubbish. Slow service, very expensive and when our breakfast finally arrived it was cold. We were offered water which also never arrived. Just don't bother.
Rob Hardisty . 2024-05-09
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Meal was absolutely to my taste as a lover of sweet/ salty combos. Very friendly atmosphere and many options I'd love to go back and try, if only I lived closer!
Jessica Goddard . 2024-05-08
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Formidable manifiquo.. wonderful egg's super friendly staff and great service 👍
ARTFULL DODGER . 2024-05-07
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I love the Breakfast Club but this visit wasn't as lovely as usual. The restaurant is quite dark, we stayed at a booth at the back. And it took us over an hour to get food... Food seemed smaller portions than previous visits. Tasty anyway. I think there was some problem with the kitchen which made the whole hen do brunch quite disappointing. Nevertheless, 10/10 for the staff for their brilliant and understanding customer service. The Irish guy deserves the employee award - thank you very much for sorting things out and the huge discount to compensate for the wait.
Tânia Teixeira . 2024-05-05
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A nice place to have breakfast and brunch in English and American style. It also has an interesting selection of sandwiches, pancakes and various drinks. I tried break #1, good, well made and the eggs were cooked just right. Compliments!
Francesco Meneghini . 2024-05-04
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One of the best experiences I've had! I stuffer with food anxiety and I received absolutely no judgement from any of the staff! The atmosphere was perfect and the food tasted amazing!
jenanne02 . 2024-05-03
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Delicious food. We visited Brighton on the weekend so as expected we did have to wait a bit to get a table, but it was really handy as you scan a QR code and then enter the queue for table online. We then went for a walk around Brighton and got a notification to let us know the table was ready. We probably had to wait around 20/30 minutes for a table at peak brunch time which wasn't bad at all and the food is well worth the wait - the pancakes were absolutely delicious. It may be quieter if you're visiting on a weekday but I'm not sure. They were dog friendly and the staff we're super nice, very accommodating for anything we asked for and the menu is very fairly price for the quality. I highly recommend if you're looking for some good food in Brighton.
Sophie Connolly . 2024-04-30
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Honestly my favourite food place in Brighton so far! Their pancakes are incredible, all the staff were absolutely lovely and the overall vibe of the place was super nice. It's definitely not cheap, but the food is so good I can't even complain about the prices, and the portions are quite big so you're always full afterwords! I don't think there's a single bad thing I can say
Jamie Cribbon . 2024-04-27
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We went the other morning for breakfast before going to work. The room is very large and well looked after. Welcoming staff who, even without a reservation, managed to seat us without problems. We tried two toasts with eggs, salmon and bacon, cappuccino and orange juice. All very good and generous portions. Advised!
Davide Ambrosini . 2024-04-27
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Had the best Gluten free pancakes I’ve ever had. There’s loads to choose from and the staff are very friendly and helpful.
Lily Stonehill . 2024-04-24
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Got my late brunch, it's satisfying. .nothing U can't complaint, it looks fair portions for my eyes but it's not for my Indonesian stomach. Unfortunately, I found that leave again, I think it was the coriander. I just don't like it. The place is easyyy to find the yellooow restaurant, and found the toilet was clean ! I do really appreciate that..keep it up 💪🏽
Matahari Sun . 2024-04-17
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Good food but small portions for the price. Breakfasts were cooked well and were not greasy. Very tasty. Sarah was our waitress and she was brilliant.
Ayisha Purton . 2024-04-13
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Fantastic place with great atmosphere, really attentive and switched on staff and delicious food. They did a cracking job for us given 3 out of 4 of us had allergies to contend with. Thank you.
Oliver Fryer . 2024-04-12
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Such a lovely meal! Eggs Benedict was top notch.
Daniel Snow . 2024-04-06
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Amazing food and lovely staff thank you ❤️
Ilana Rose . 2024-04-04
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Went here with my little boy for brunch. Food was lovely. So glad we had booked a table as it was very busy. Staff were friendly from initial greeting at the door till the very end. Even though there was only 2 of us we were very kindly given a booth. I think our waiter was called John who was very attentive and kind. Highly recommend.
Lynn Keen . 2024-04-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2648 Opinions
Ate dinner here yesterday and thought it was great. Food was good and not overly expensive; lovely menu; fun environment; and some of the friendliest waiting staff I’ve ever experienced. Don’t be put off by the seafront location, it’s much better than many other such establishments in Brighton in my opinion and well worth a visit.
266 Opinions
I was recommended this pub by a friend and oh boy it did not disappoint. The atmosphere and the ambience was lovely. Great evening spent with friends also the food was incredible .Definitely be returning !
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A friendly lively pub with an interesting range on tap and a great looking food menu. Nice to sit outside and watch the world go by.
1505 Opinions
Firstly I will point out that I have been in here a few times over the years for drinks and previously very much enjoyed it. But last night I paid a visit and it was an absolute joke. The whole visit was just full of disasters. I arrived early for our booking (15 minutes), which I booked well in advance (maybe a month or longer ago) for two people. I was told that they were so busy and therefore we would have to sit on the Terrace. On a cold evening in October. As if we were going to do that. So therefore we squeezed onto a tiny table by the pool table, not really suitable for two people to eat at, but what choice did we have. The pub was busy and there seemed to be a pumpkin carving event on which was an charge extra. As we hadn't booked this 'extra' I can only imagine they gave our table away to someone who was eating and carving, and therefore paying more, and our booking ignored out of greed. I politely questioned if our table had been given away and the guy was addemant it hadn't. Even though we booked so so so long ago, yet there was no suitable table for us. Kind of pointless booking. Once my friend arrived I went down to the bar to order the food. I did the food order in two separate transactions. The first transaction went through, and she gave me a pager for when the food was ready (1x wings). I then paid for the second lot of food (1 x wings and potato tots) and was given a second pager, and the bar girl walked away. I then looked down at the 2nd pager she had given me and noticed it was falling apart and wasn't lit up at all. So I caught the bar lady's attention and asked her to confirm it was working. She looked at it said it was broken (then why did she give it to me!). And then said she would put both the orders on the first pager, and took the broken one off me. Later on when the pager went off I went to collect the food. They tried to give me a tray with a burger and 2 x loaded curly fries. I said that isn't mine and told them what I ordered. They said that for the first lot of wings ordered that there was an order ready the same that no one had collected and therfore they must be ours. And they said that the second lot of wings and tatter tots would be a 2 minute wait. There was no point in me going back upstairs to the pool room as by the time I got there it would be time to come back, being sat so far away, so I stood and waited for the rest of the food. Once I had the food I then returned to my friend and our seats upstairs. I was then followed by the same bar lady that gave me the broken pager, and messed up the order (lady in red dungarees and hair in plaits for halloween). She appeared with the tray i was originally offered with the burger and 2 x curly fries on it. She said these are yours too. We politely said no they aren't. She responded with 'you ordered in two transactions and you also ordered this'. Again I said I didn't not. I told her how much we had paid in the 2 x transactions which added up to the food that I had collected (2 x wings and tatter tots). But at this point it turned really weird. The bar lady got angry and raised her voice and basically shouted at me saying that we did order them, and who's are they if they arnt ours, whilst still shouting. It was so bizarre. Never have I been shouted at that in a hospitality environment before for someone else's error. She then stormed off and that was that. So strange. ( @ the joker I'm sure you can view it on the cctv of the pool room if you wanted to see this bizarre incident) Anyway we ate our wings, which were very tasty and made the most of the rest of our evening. But I won't be rushing back here again anytime soon, which is a shame as Ive always enjoyed it in the past.. Seems their staff need a little customer service training, as we did not appreciate the way we were treated.
2022 Opinions
No32 were great hosts for Birthday drinks with my friends and family on saturday night. The cocktails were incredible and the staff were very accomodating and friendly. Thank you so much to Zoe for being particularly attentive and friendly, we really enjoyed your service. Will definitely be coming back again.