Based on 3.318 opinions finded in 2 websites
Based on 3.318 opinions finded in 2 websites
Nº 1295 in 1872 in Brighton and Hove
Nº 46 of 70 American in Brighton and Hove
Opinions
Good atmosphere, good food and fast service. Nice decorations!
Alberto Tobarra . 2025-01-01
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We had an early dinner in one of the igloos on New Year's Eve. It was well insulated with a heater so we were comfortable even when the wind was really rough. There were lots of food options for both of us as there are 7 kitchens on site and, even though we ordered from different places, the food arrived quickly and at the same time. We really enjoyed our visit and would happily go back next time we're in Brighton.
Selena Chambers . 2025-01-01
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Went in NYE for their disco party. Was so much fun, that had live entertainment and a DJ until late and it was a great atmosphere. All the staff were great and looked like they were really enjoying being there too.
Scott Gillson . 2025-01-01
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Food is super, but the hall is very noisy. Service is very good 👍
S. Sledgeman (Sledgeman) . 2025-01-01
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Fantastic food and service. Igloo was great fun 🤩
Anna . 2024-12-31
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Really quick service from excellent staff serving great food.
Chris Charnley . 2024-12-29
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Food was amazing, service was quick and easy and the atmosphere was lovely a relaxing with a great festive feel
Hannah Ivy . 2024-12-28
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Stopped for lunch on Boxing Day. Shelter Hall was really festive and inviting. The food was good, service was great, a really enjoyable experience so will definitely go back next time we’re in Brighton.
Jacky . 2024-12-27
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Group party booking, great service, good and evening.
Christina Lavinia . 2024-12-27
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Booked an igloo. Fantastic choice of food. Brilliant service. And all dishes were delicious
David Sayers . 2024-12-24
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The Pale Ale from long Man was fantastic !
Stephen Lees . 2024-12-23
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For our staff Christmas party, we wanted something a little more relaxed and flexible with food choices. I asked for a large booking with Shelter Hall, and the response time was fantastic. We managed to get a table for 30 in December, and everyone got to eat what they felt like. We used the voucher system which was perfect as our head office preloaded for purchases on the night. The venue was very festive and welcoming- I cannot wait to come back again soon!
Anniston Quinn . 2024-12-22
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Loved the igloo. So pretty and such amazing food choices!!
Melissa Elliott . 2024-12-22
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Second visit. Really great. Food is amazing. Service is great. Will certainly return.
Chris Birch . 2024-12-19
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This venue is an absolute blinder of a place. We went there for a Christmas party and were blown away with how wonderfully it was decorated and the food. Whoever decorated inside should be given a pay rise, and the Christmas treas was simply beautiful! Special thanks needs to go to a lovely young woman called Morgan who went above and beyond looking after us - thank you.
Ian Ogborn . 2024-12-17
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Just fast food, delicious but a little overpriced. Great venue.
Jonathan Dunn . 2024-12-17
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Been twice in the last week and each time I've been amazed by Morgan's service and fab attitude! What a gem they are, please let them know.
Rebecca McCallum . 2024-12-17
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Very welcoming, food served quickly, and wonderful decoration. Staff friendly. Thank you good experience.
Wendy Robinson . 2024-12-17
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Really amazing experience, very Christmasy and so good for a family, being able to eat at different restaurants it's perfect.
Emma peck . 2024-12-16
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Legends! 10/10 we were really looked after by the whole team, thank you! Merry Christmas! Also great beer! ;)
Rebecca Harman . 2024-12-16
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Food from each vender was very bland. Felt like there was no love whatsoever. Lego style flavourless food, very disappointing. Staff and atmosphere were great tho. Go here if you don’t care about how food tastes :)
Joseph W . 2024-12-15
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Great experience from booking to finishing dessert,
Darren Green . 2024-12-15
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Great atmosphere and the food was yet again on point
Nathan Ward . 2024-12-15
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Where to start. It all started on Our Wedding Anniversary 12/12/2024 morning walking by Shelter Hall My Queen 👑 loved the festive Igloos with decorations ( pic down below )outside and said it would be nice to celebrate our anniversary there, soooooooo I love my wife Mel very much and wanted to make her wish come true. Speaking to the Manager Skye ( I hope it spelt right) we realised it was not that straight forward, it was super busy that night for a unplanned special meal. Skye made it happen, My Queen had her wish and so we went in the evening for our wedding anniversary meal and it was perfect, thanks to our waitress Morgan making us feel special and at home with the perfect balance of wit, charm and spot on service. Top place to eat and drink. Fantastic waitress Morgan. Great food Great service Oh before I forget... The Igloo experience is done very well. We had a Bluetooth speaker so you can hear your own music. Plus ordering everything with there online app, pretty neat stuff and very efficient, customise your food and drink according to your preference. 10/10 star ⭐⭐⭐⭐⭐
Tim & Mel. Travel and more. . 2024-12-14
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Excellent venue for our work Christmas party! We had the Skylark bar which was perfect for our party size, great food to order (no buffet waste) and lovely staff.
Emma Kane . 2024-12-13
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Loved it so much I have already planned another trip
Jack MacDonald . 2024-12-13
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We loved having our private party in the cosy igloo. Staff were friendly. Outstanding warm and friendly service from Morgan in particular. A real asset to Shelter Hall.
susan . 2024-12-11
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Fantastic food from 3 little pigs and kolkati
Catherine Fauvel . 2024-12-11
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I booked the outdoor igloo and it was an amazing experience. Staff were friendly, food was good, price wasn’t too bad. Would definitely recommend.
Jordan Cummins . 2024-12-10
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Food was great! We took our daughter to the Santa grotto yesterday and all the staff were so helpful and really lovely. A very Christmassy atmosphere. We ate after downstairs and all the food was incredible, we ended up ordering something from each of the different kitchens! Highly recommend
Rachel Clarke . 2024-12-09
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Fabulous atmosphere with live jazz and an excellent food. Being on keto diet I thought it may be difficult to find anything in here. And how delightful it has been. I've ordered chicken kebab with salad instead of flat bread, it came with a delicious Greek salad, what a treat, and I was totally on track with my diet. Really appreciated thank you so much. Totally recommended.
Urszula Cook . 2024-12-09
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We loved the friendly welcome from Morgan, the easy process for ordering and how dog friendly it was. We booked for the outside igloo and we loved how cosy they felt and the use of our own speaker. All of the food was amazing, it was good to be able to order from different places to suit the group and all the people serving were friendly. Would definitely recommend to others and hope to revisit next time we are in Brighton.
Debbie Smith . 2024-12-09
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Really lovely but because the weather was awful we couldn’t enjoy the igloo experience that we had booked
ali townsend . 2024-12-08
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Food amazing, staff serving drinks and food absolutely amazing
David Ellis . 2024-12-08
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I only had a coffee from the milk bar, but it was excellent. Staff were very friendly and warm, just what i needed on a cold rainy day
Yorick Brown . 2024-12-08
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Staff were fabulous, place looked amazing and food was delicious!
Justine Terry . 2024-12-07
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It was lovely but got cold as the evening got later as heater in igloo seemed not to work that well. Also a long trip to the loos. Staff lovely but food a bit cold as along way to get it to us
Helen Hunter . 2024-12-06
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Lovely food although a bit disappointed with the service charge at the end as there’s not exactly an option to get it yourself so just included it in the price
Alison Worsfold . 2024-12-05
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Everyone got exactly what they wanted to eat and had a great time. Would recommend for families!
Heather Wiegner . 2024-12-04
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Very impressed with how quick our order was delivered to our table. The food was superb too!
Jose Alberto Castano . 2024-12-02
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5⭐️ Experience all round. The Skylark bar was perfectly suited for our family get together. Smart, modern, clean & classy presentation. The staff were truly friendly, we even had them join in, in the celebrations. Helpful & accommodating of all requests bought to them. They found a way to make it happen. The service is incredibly fast & efficient, met with a vast variety of quality food, suited for all our difficult eaters 😏. Thank you Shelter Hall & staff for assisting in the facilitating of the best day & experiences we could of asked for.
Nik . 2024-12-02
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10/10 Great experience visiting Santa Grotto 🎄🎅🏼, Food was amazing the same as the service
Anaelisa Arriaga . 2024-12-02
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The igloo experience was amazing. The staff were friendly and helpful. Food was tasty but I feel the taco portion was lacking a little for an adult. We had to order extra food as we were still hungry!
rebecca scott . 2024-12-02
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Fast service and great food and drink
David Holland . 2024-12-01
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Loved this place. The food was delicious - and some really yum vegan options (more are always welcome) - the Greek place could do with some.
Moshana Khan . 2024-12-01
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Great place. Lovely selection of food. Christmas decorations are beautiful
Andrea Schofield . 2024-12-01
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Can’t fault the food, everything we had was very nice. Just a shame about the service and wait times for the food. There was 7 of us on the table and not one of us where eating at the same time as all food was coming out at very different times. I ordered 3 things from 3 vendors and had to wait around 15 mins for each dish to come out one after the other. Concept of this place is good but just needs better management with the food orders coming out at the same time as everyone else on the table.
George Dengate . 2024-12-01
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First time at Shelter Hall and it won’t be our last! Food was great and they made our golden retriever very welcome. Win, win!
dawn odell . 2024-11-30
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Nice festive feel. Igloos with week for a change of scenery. Service variable but usually great.
Jef Crow . 2024-11-30
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Nicely decorated, nice staff, quick service. We enjoyed pretty much most of our food besides the chicken tacos that tasted like soap, I’ve still given a 5 stars for the food though as the rest of it was lovely!
Kiera Taylor-Peckham . 2024-11-27
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Amazing view and delicious cocktails i recommend it to everyone Also good time to go for xmass time that do beautiful Side Effects for pictures
Meral Optimum . 2024-11-26
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I had lunch here twice during a short break in Brighton. I loved the concept of the independent restaurants and bars under the same roof and the ordering process was easy and prompt. The small plates were great value for money and the food was tasty. I loved the cocktails ! The Hall’s position on the sea front makes the whole experience extra special.
Fiona Johnston . 2024-11-26
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Lots of kitchens to pick from - something for all. Excellent staff.
John . 2024-11-25
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Staff were very friendly and accommodating.
Helena Doherty . 2024-11-25
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Just wanted to say that our dashing waiter in the blue t shirt was fantastic, best service we have had in ages, couldn't fault
J J . 2024-11-24
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Great Selection of food and drink, service prompt after ordering via the app. Food was top quality. Venue is fantastic, especially the sea views
Andy Gale . 2024-11-23
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Really interesting place to eat, very friendly staff and amazing food. Would recommend booking a table before you go!
Thomas Mortland . 2024-11-23
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Amazing place that took us by surprise! So much so we came back the following day. Easy access that allows dogs, easy ordering at the table with table service. Excellent views of Brighton sea front. Lovely staff very helpful! Thanks for having us!
Megan Porter . 2024-11-22
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Special shout out to all the staff there on Thursday night (21 November) they were exceptional and made the night so perfect!
Chloe McCloskey . 2024-11-22
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Overpriced and terrible communication from the venue. I ordered a child's meal for my son from a mexican there and it was very spicy. Mentioned it politely to the staff at the kitchen and they just said ok and walked off
A R . 2024-11-22
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Stumbled upon this place while visiting Brighton. Really lovely. Great atmosphere, setting, food, facilities (we came with two babies). Feels a lot like Seven Dials market in London. Highly recommend!
Anna . 2024-11-21
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Perfect as always. Tried the igloo this time, wonderful experience.
Lynn Hoare . 2024-11-21
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An absolutely delightful place to catch a. Bite to eat!!
Barb J . 2024-11-20
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We had a great time in the igloo, was nice and warm, can play your own music and service was really good. We had the Mexican option and both enjoyed our food. Was the festive afternoon we were after
Lauren Mansfield . 2024-11-20
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Great variety of vendors, although service a little slow on a Saturday
Lauren . 2024-11-19
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The servers weren’t very welcoming😔 wanted to ask for water but had to go downstairs just to find someone, perhaps they’re just too busy. Weren’t asked how our food was or anything. My butter chicken seemed to be 2 batches of the curry. One side there were beautifully cooked diced chicken which was delicious but the other side was flakey bits that was heavily salty in contrast the to other side. Usually I leave shelter hall with a thumbs up but on Saturday it was a bit average!
Grace He . 2024-11-18
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We really enjoyed our evening in the pod. Food and service both great. The host who looked after us was excellent.
Kris Granger . 2024-11-18
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A Khebab with dinner '3 Little Pigs BBQ'. Good pork grilled meat with spices and sauce
Michaēl P. . 2024-11-17
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Teníamos muchas ganas de ir al Shelter Hall, pero personalmente, me decepcionó. Era un sábado por la noche y muy ruidoso, pero esto es de esperar. No hay mucho que absorber el sonido que puede hacer difícil escuchar la conversación. Estoy libre de gluten y fuimos a cinco de las cocinas antes de encontrar algo que pudiera comer. Incluso entonces, originalmente me rechazaron antes de que alguien mencionara que podía comer una comida sin pan. El curry que tenía estaba absolutamente delicioso. Nuestra reserva fue de 90 minutos y nos recordaron amablemente que nos fuéramos. Estoy seguro de que a mucha gente le encantaría aquí, pero no volvería a ir por la razón anterior.
Sheree W . 2024-11-17
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Lush food. Super, quick service!
Michael Mason . 2024-11-16
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Lovely place very dog friendly, great views and brilliant service x
Tracey . 2024-11-16
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Great place and great food Coqfighter Nashville burger was incredible 👍🏻
Shawn Cherriman . 2024-11-15
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Food was fantastic! I would never have thought a simple chicken burger could taste so good and the house fries were the best fries I have ever tasted. All four of us sat there saying "this is so good!" The venue was fairly empty as we were having an early dinner, and the size of the place felt a bit cold atmosphere wise. Will try again at a busier time when more of a buzz!
Dave Cheetham . 2024-11-15
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We had such a great meal here! Everything we had was so delicious, and there was lovely ambiance with all the fairy lights, we will definitely be going back. Oh, and the chips from coqfighter were the best my dad has ever had!
Caroline Cheetham . 2024-11-15
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Great food. Good service. Lovely atmosphere. We come here as a company every time we are all in Brighton. We love it here
Bianca Dell . 2024-11-15
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What a brilliant evening we had! We had dinner in an igloo and it was magical! Lived that we were give a speaker so we could play our own music. The food was exceptional and the service top notch. Great atmosphere, easy ordering and a great way to celebrate a big birthday (loved the birthday lucky dip too!).
Jane Byatt colantuono . 2024-11-14
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A menudo vamos a la sala de refugio. La comida es generalmente buena, pero por primera vez probamos Saltio. Nunca más. Esperamos 40 minutos para nuestra comida y el personal de Saltio acababa de perder nuestro pedido. Decir que no les importaba una mierda es una exageración masiva. Realmente no estaban interesados en absoluto en el hecho de que estábamos esperando. Pensé que el personal era la persona más ruda e incompetente que he conocido en Brighton. Una total pérdida de tiempo. Afortunadamente el gerente de turno nos reembolsó y nos consiguió una gran comida de Three Little Pigs que recomendaría. Come aquí bajo tu propio riesgo, pero definitivamente evita Saltio.
Wuffa . 2024-11-14
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beautiful and cozy place, has a wonderful view of the sunset!
jane araujo . 2024-11-14
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Rally enjoyed the choice and service was great
Kate Atkinson . 2024-11-13
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Great place for a variety of food choices. Lovely view across to the sea.
Rik Patel . 2024-11-13
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Fantastic service and food. Really love the atmosphere in there!
Munure I . 2024-11-12
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Our sever Morgan was so sweet and attentive. Had the best time!
Emily Chipperfield . 2024-11-11
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Had a blast in the outdoor igloo, food was delivered super quick and was delish. Has a heater and speaker that we could play our own music on. Staff super friendly. Possibly need a separate queue for those who have booked an igloo, but other than that we all had a fab few hours.
Lyn Saunders . 2024-11-11
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Superb! Really lovely evening, great food and loved having our own ‘private dining’ experience, in the beautiful igloo. Thank you ☺️
Colette Langton . 2024-11-11
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Morgan was a gorgeous host xoxo
fmp storage . 2024-11-11
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Came here for work food and drinks, Morgan made sure we had everything we needed, nothing was too much, exemplar customer service definitely will be coming back!
Mia Musker . 2024-11-11
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So amazing had such a lovely time! Morgan was so great will come again.
Prosodic Music . 2024-11-11
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Morgan was fantastic. Great service, great food. Loved it!
Tim King . 2024-11-11
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Morgan served our massive table with ease and with a lovely smile! Thanks for a great experience
Lucy Cole . 2024-11-11
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Morgan's service was amazing! I would recommend Shelter Hall to anyone
Simon Jones . 2024-11-11
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Great place, great atmosphere, great service. Defo coming again. Big thanks to Morgan for recommending it!!!
Nathan Hardy . 2024-11-11
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Had a lovely time at shelter hall, Morgan was a fantastic
Adam . 2024-11-11
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Lovely place! Great service and very cool vibe
Craig Brown . 2024-11-10
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Great idea. Several kitchens to choose from so you mix and match with your friends/family and the hall has a great communal vibe
Gez Fotheringham . 2024-11-10
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Ordered pizza and burgers with my mates, food came really quick, nice atmosphere, lovely send off for my mate whos off to australia, cmon the super seagulls - lloyd (wise man)
George . 2024-11-10
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Food was overpriced, burnt and fairly tasteless, long wait in the cold even though we had a reservation. drinks were okay.
Simon Walker . 2024-11-10
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Lots of seating available to sit inside and out. Easy to access the menu online and have everything delivered to your table. We had cocktails and burgers with a side of halloumi chips. Really tasty and would definitely return when I'm in Brighton again. In total it cost £44.
Natalie . 2024-11-09
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Had a fantastic time, managed to sit in one of the new winter igloos and it was lovely. Staff were 10/10, kind, funny and very polite. Made our evening feel very special and one we won’t forget. Food from rudi’s burgers and beastie boys pizza was delicious and cooked to perfection.
Murray Ager . 2024-11-09
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A nice food court with a nice selection of different dishes and drinks. Good food at reasonable prices. Theoretically, everything can be ordered from the table via the app - it didn't work for me, the app has problems (on the iPhone). Better: go for a walk, choose your food and order and pay straight away at the counter. Food court atmosphere, the music was a bit too loud for my taste.
Peter Sedlacek . 2024-11-09
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Diwali night, great atmosphere, slightly chilly but good vibes and good choices
Chelsea Spencer . 2024-11-09
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