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4.0

Based on 3.433 opinions finded in 2 websites

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Nº 1294 in 1872 in Brighton and Hove

Nº 47 of 70 American in Brighton and Hove

CUSTOMERS TALK ABOUT DISHES WITH..meatmustfishpattycookedpaycoffeepizzacrabricechickensteakoxcoolbeautifulmexican

comment_iconOpinions

Fantastic place to eat & drink, so many choices. Was here with friends last Saturday night & the booked an igloo for us, my only gripe is that it needs to be clearly marked where Shelter Hall is as my friend who made the reservation struggled to fine the place & we ended up going in the restaurant to determine exactly where it is! Also I found the stairwell going down to the place is a little dark especially at night, more lights are definitely needed as a security measure as I did struggle going down the stairs & I feel that potential accidents can happen.

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Michelle Alexandra Cotton . 2025-01-30

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Delicious and so much choice! Love the domes outside with the fleecy furs too!

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Wayne Pigeon-Coote . 2025-01-27

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Friendly service and nice food. Drinks expensive and really slow to arrive. All n all, a nice afternoon.

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Suzie Cornick . 2025-01-26

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Love the concept and my Mexican food was amazing

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Alanie Sleep . 2025-01-26

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We booked an igloo and it was lovely

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Daryl Buzugbe . 2025-01-26

MORE AT Google

Amazing place to chill and have a few drinks. Staff were amazing food was OK but it's probably me being fussy.

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T P . 2025-01-26

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Chicken wings I ordered from Coq were very poor, as were sauces. kebab from 3 pigs was way too salty, calamari was perfect. Other foods were good. Drinks were a little slow but served well by friendly staff. Nice place to spend an evening.

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Wayne Turner . 2025-01-25

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I had a pizza and it was ok, service really good and I enjoyed it seeing the sea 😊

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Tudor Buzaianu . 2025-01-25

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Food and atmosphere was amazing

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Sher Khan . 2025-01-25

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Lovely place to eat, the pizza was amazing!

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Jackie King . 2025-01-24

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Visited for a new year's party that was mis-sold as having something to do with disco but was really just a random collection of songs sung by 2 perfectly decent artists. Had a great time even though the bar was rammed. The event seemed well organised just not as expected. Enjoyed the food and would be back if there wasn't a perpetual queue outside every time I pass by.

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Sarah Macdonald . 2025-01-22

MORE AT Google

We only had tea but staff great

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Dave Jeferies . 2025-01-21

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We enjoyed some food and a few drinks in one of their pods overlooking the seafront. Food and drinks were great and speedy friendly service.

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Toby Stanton . 2025-01-21

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Service charge is secretly added on after you agreed the amount on the app. Also why do all the review buttons not work unless you press 5* ??

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Andy Shepherd . 2025-01-21

MORE AT Google

So easy to order great service Lovely atmosphere

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Sam Porter . 2025-01-20

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Very good service!!! 🥰🥰🥰 The pizza was excellent🤤🤤🤤!!! We will definitely come back to enjoy it again. Congratulations on the establishment 👏🏻👏🏻👏🏻

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Laila Souto . 2025-01-19

MORE AT Google

We love its cross-generational appeal

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Peter Vos . 2025-01-19

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Igloo booked. Difficult group voucher arrangement, which just didn’t work well at all for the group. Nice food. Service sketchy. One of us didn't receive her order and had to go inside to chase it up. By then, everyone else had finished their food. Igloo could have been warmer. We had to keep our coats on.

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Bri Mouse . 2025-01-19

MORE AT Google

Lots of food choices. Ordered food arrived quickly and was delicious. Serving staff were really friendly. Very nice lunch time

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Colin Nicholls . 2025-01-16

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Really great to sit “ outside” in a cosy igloo for celebrating a friends winter birthday . Normally we’re huddled indoors somewhere but to feel we were outside and virtually on the beach at Brighton on a sunny but cold winters day was fantastic. With views of Palace (Brighton) pier and the West pier it couldn’t have been better. The process to order food on the app was so easy and all the food was excellent. The server was really helpful and cheerful which made the whole experience one we want to repeat!

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Skoods R . 2025-01-16

MORE AT Google

The Indian chicken wrap tray was great, nice beers on tap too. Nothing wrong with the atmosphere but it was a Tuesday night, so very quiet.

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Irvworth . 2025-01-15

MORE AT Google

I’ve dined at Shelter Hall multiple times and the service has always been amazing! Side note: I have recently started getting Rudi’s Burgers veggie halloumi burger and would highly recommend it.

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Surena Chande . 2025-01-13

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I went here with my 10yr old granddaughter and it was a lovely end to a perfect day. We sat on the balcony watching the sun go down and the staff were lovely. Thanks for a great experience x

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Jane Robinson . 2025-01-12

MORE AT Google

Lovely big place to have some food or drinks, you mainly don’t need a table reservation but will be handy to have one. They have some beautiful igloos outside facing the beach. This place is like big food market with some counter, you order food and pay first then they deliver to you table if you give the table number, you can pay with card or cash, food was ok .. coffee was excellent .. the views from the balcony are stunning.

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Ljubica Banic . 2025-01-09

MORE AT Google

Lovely big place to have some food or drinks, you mainly don’t need a table reservation but will be handy to have one. They have some beautiful igloos outside facing the beach. This place is like big food market with some counter, you order food and pay first then they deliver to you table if you give the table number, you can pay with card or cash, food was ok .. coffee was excellent .. the views from the balcony are stunning.

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Ljubica B . 2025-01-09

MORE AT TripAdvisor

Really enjoyed the chicken kebabs from the 3 Little Pigs

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Tony Dmytriw . 2025-01-05

MORE AT Google

Very nice evening, special shout-out to the Australian dude and the lovely folks who brought a second heater to the igloo.

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Piotr Szota . 2025-01-05

MORE AT Google

Great atmosphere, great night!!

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Justin Stacey . 2025-01-05

MORE AT Google

Have visited a number of times now and always look forward to going back. Great variety of cuisines/kitchens to pick from, excellent value and always delicious. Never had a bad meal here. Staff attentive and never have to wait long. Highly recommend.

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jojomojo22 . 2025-01-05

MORE AT TripAdvisor

We went for New Years Eve party, it was great fun, Billie Gold was brilliant, would definitely go back next year if she is singing. We only had drinks, which arrived quickly and were good. Welcome drink was a nice touch. It could only have been better if the DJ had played Auld Lang syne after the countdown.

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Natasha Russell . 2025-01-04

MORE AT Google

Always excellent food and lovely service. It’s usually busy with a lively crowd. Some of the best value food in Brighton.

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Rebecca Pearson-Close . 2025-01-04

MORE AT Google

Wonderful service and food and drinks in an igloo outside for New Year’s Eve

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Rebecca Talbot . 2025-01-03

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Great lunch with friends. One issue and one issue only, which brings what would be 5 star to 4 star. All orders are via an app, and, as usual with such ordering, the app asks that you pay a service, before you have recieved service. I find this totally unacceptable. There is an inbuilt threat that you won't receive good service unless you do, and I refuse to pay service before I've received service. However the real issue is after my food and drinks I went to try to pay some tip and, for a cashless place (and in 2025, who carries cash?) they only accepted cash tips, with no capacity to take a card one. Whoever runs this place needs to sort this out (and owes the tip jar a tenner on my behalf, as their choice of set up shorted their staff!) Don't be so presumptius and offensive before ordering, and let me tip your staff on card after ordering. Please. Food and service were great. Bit spenny but that comes with the location. Would definitely be 5 stars if they hadn't done the above.

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George . 2025-01-02

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Went in NYE for their disco party. Was so much fun, that had live entertainment and a DJ until late and it was a great atmosphere. All the staff were great and looked like they were really enjoying being there too.

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Scott Gillson . 2025-01-01

MORE AT Google

Good atmosphere, good food and fast service. Nice decorations!

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Alberto Tobarra . 2025-01-01

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Food is super, but the hall is very noisy. Service is very good 👍

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S. Sledgeman (Sledgeman) . 2025-01-01

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We had an early dinner in one of the igloos on New Year's Eve. It was well insulated with a heater so we were comfortable even when the wind was really rough. There were lots of food options for both of us as there are 7 kitchens on site and, even though we ordered from different places, the food arrived quickly and at the same time. We really enjoyed our visit and would happily go back next time we're in Brighton.

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Selena Chambers . 2025-01-01

MORE AT Google

Fantastic food and service. Igloo was great fun 🤩

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Anna . 2024-12-31

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Really quick service from excellent staff serving great food.

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Chris Charnley . 2024-12-29

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Food was amazing, service was quick and easy and the atmosphere was lovely a relaxing with a great festive feel

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Hannah Ivy . 2024-12-28

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Group party booking, great service, good and evening.

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Christina Lavinia . 2024-12-27

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Stopped for lunch on Boxing Day. Shelter Hall was really festive and inviting. The food was good, service was great, a really enjoyable experience so will definitely go back next time we’re in Brighton.

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Jacky . 2024-12-27

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We booked an Igloo that I would definitely recommend, they included pretty Xmas decorations, heaters, sheepskin throws and Bluetooth speakers! I am so pleased we chose to ignore the ‘avoid Saltico review’ as our experience was the exact opposite. We ordered the Chicken tacos and tortillas that came served with guacamole and dips which were so tasty, fresh and plentiful, couldn’t fault it. Our servers were also so friendly, helpful and efficient I don’t think we waited more than 10 minutes for our food to arrive. Definitely would order Saltico on our next visit.

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marinaBrighton . 2024-12-26

MORE AT TripAdvisor

Booked an igloo. Fantastic choice of food. Brilliant service. And all dishes were delicious

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David Sayers . 2024-12-24

MORE AT Google

The Pale Ale from long Man was fantastic !

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Stephen Lees . 2024-12-23

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Loved the igloo. So pretty and such amazing food choices!!

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Melissa Elliott . 2024-12-22

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For our staff Christmas party, we wanted something a little more relaxed and flexible with food choices. I asked for a large booking with Shelter Hall, and the response time was fantastic. We managed to get a table for 30 in December, and everyone got to eat what they felt like. We used the voucher system which was perfect as our head office preloaded for purchases on the night. The venue was very festive and welcoming- I cannot wait to come back again soon!

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Anniston Quinn . 2024-12-22

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Second visit. Really great. Food is amazing. Service is great. Will certainly return.

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Chris Birch . 2024-12-19

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Been twice in the last week and each time I've been amazed by Morgan's service and fab attitude! What a gem they are, please let them know.

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Rebecca McCallum . 2024-12-17

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Just fast food, delicious but a little overpriced. Great venue.

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Jonathan Dunn . 2024-12-17

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This venue is an absolute blinder of a place. We went there for a Christmas party and were blown away with how wonderfully it was decorated and the food. Whoever decorated inside should be given a pay rise, and the Christmas treas was simply beautiful! Special thanks needs to go to a lovely young woman called Morgan who went above and beyond looking after us - thank you.

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Ian Ogborn . 2024-12-17

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Very welcoming, food served quickly, and wonderful decoration. Staff friendly. Thank you good experience.

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Wendy Robinson . 2024-12-17

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Legends! 10/10 we were really looked after by the whole team, thank you! Merry Christmas! Also great beer! ;)

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Rebecca Harman . 2024-12-16

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Really amazing experience, very Christmasy and so good for a family, being able to eat at different restaurants it's perfect.

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Emma peck . 2024-12-16

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Food from each vender was very bland. Felt like there was no love whatsoever. Lego style flavourless food, very disappointing. Staff and atmosphere were great tho. Go here if you don’t care about how food tastes :)

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Joseph W . 2024-12-15

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Great experience from booking to finishing dessert,

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Darren Green . 2024-12-15

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Great atmosphere and the food was yet again on point

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Nathan Ward . 2024-12-15

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Where to start. It all started on Our Wedding Anniversary 12/12/2024 morning walking by Shelter Hall My Queen 👑 loved the festive Igloos with decorations ( pic down below )outside and said it would be nice to celebrate our anniversary there, soooooooo I love my wife Mel very much and wanted to make her wish come true. Speaking to the Manager Skye ( I hope it spelt right) we realised it was not that straight forward, it was super busy that night for a unplanned special meal. Skye made it happen, My Queen had her wish and so we went in the evening for our wedding anniversary meal and it was perfect, thanks to our waitress Morgan making us feel special and at home with the perfect balance of wit, charm and spot on service. Top place to eat and drink. Fantastic waitress Morgan. Great food Great service Oh before I forget... The Igloo experience is done very well. We had a Bluetooth speaker so you can hear your own music. Plus ordering everything with there online app, pretty neat stuff and very efficient, customise your food and drink according to your preference. 10/10 star ⭐⭐⭐⭐⭐

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Tim & Mel. Travel and more. . 2024-12-14

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Excellent venue for our work Christmas party! We had the Skylark bar which was perfect for our party size, great food to order (no buffet waste) and lovely staff.

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Emma Kane . 2024-12-13

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Loved it so much I have already planned another trip

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Jack MacDonald . 2024-12-13

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Fantastic food from 3 little pigs and kolkati

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Catherine Fauvel . 2024-12-11

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We loved having our private party in the cosy igloo. Staff were friendly. Outstanding warm and friendly service from Morgan in particular. A real asset to Shelter Hall.

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susan . 2024-12-11

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I booked the outdoor igloo and it was an amazing experience. Staff were friendly, food was good, price wasn’t too bad. Would definitely recommend.

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Jordan Cummins . 2024-12-10

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We loved the friendly welcome from Morgan, the easy process for ordering and how dog friendly it was. We booked for the outside igloo and we loved how cosy they felt and the use of our own speaker. All of the food was amazing, it was good to be able to order from different places to suit the group and all the people serving were friendly. Would definitely recommend to others and hope to revisit next time we are in Brighton.

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Debbie Smith . 2024-12-09

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Fabulous atmosphere with live jazz and an excellent food. Being on keto diet I thought it may be difficult to find anything in here. And how delightful it has been. I've ordered chicken kebab with salad instead of flat bread, it came with a delicious Greek salad, what a treat, and I was totally on track with my diet. Really appreciated thank you so much. Totally recommended.

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Urszula Cook . 2024-12-09

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Food was great! We took our daughter to the Santa grotto yesterday and all the staff were so helpful and really lovely. A very Christmassy atmosphere. We ate after downstairs and all the food was incredible, we ended up ordering something from each of the different kitchens! Highly recommend

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Rachel Clarke . 2024-12-09

MORE AT Google

Food amazing, staff serving drinks and food absolutely amazing

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David Ellis . 2024-12-08

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Really lovely but because the weather was awful we couldn’t enjoy the igloo experience that we had booked

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ali townsend . 2024-12-08

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I only had a coffee from the milk bar, but it was excellent. Staff were very friendly and warm, just what i needed on a cold rainy day

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Yorick Brown . 2024-12-08

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We went to Shelter Hall last night for a work party. There was a mix up in terms of bookings (totally on us) and the team here were utterly brilliant. They went out of their way to help and found us an incredible space! The food was delicious, the drinks were fast and the place looked beautiful with Christmas decorations.

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brightbing . 2024-12-07

MORE AT TripAdvisor

Staff were fabulous, place looked amazing and food was delicious!

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Justine Terry . 2024-12-07

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It was lovely but got cold as the evening got later as heater in igloo seemed not to work that well. Also a long trip to the loos. Staff lovely but food a bit cold as along way to get it to us

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Helen Hunter . 2024-12-06

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Lovely food although a bit disappointed with the service charge at the end as there’s not exactly an option to get it yourself so just included it in the price

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Alison Worsfold . 2024-12-05

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Everyone got exactly what they wanted to eat and had a great time. Would recommend for families!

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Heather Wiegner . 2024-12-04

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The igloo experience was amazing. The staff were friendly and helpful. Food was tasty but I feel the taco portion was lacking a little for an adult. We had to order extra food as we were still hungry!

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rebecca scott . 2024-12-02

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5⭐️ Experience all round. The Skylark bar was perfectly suited for our family get together. Smart, modern, clean & classy presentation. The staff were truly friendly, we even had them join in, in the celebrations. Helpful & accommodating of all requests bought to them. They found a way to make it happen. The service is incredibly fast & efficient, met with a vast variety of quality food, suited for all our difficult eaters 😏. Thank you Shelter Hall & staff for assisting in the facilitating of the best day & experiences we could of asked for.

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Nik . 2024-12-02

MORE AT Google

Very impressed with how quick our order was delivered to our table. The food was superb too!

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Jose Alberto Castano . 2024-12-02

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10/10 Great experience visiting Santa Grotto 🎄🎅🏼, Food was amazing the same as the service

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Anaelisa Arriaga . 2024-12-02

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Fast service and great food and drink

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David Holland . 2024-12-01

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Can’t fault the food, everything we had was very nice. Just a shame about the service and wait times for the food. There was 7 of us on the table and not one of us where eating at the same time as all food was coming out at very different times. I ordered 3 things from 3 vendors and had to wait around 15 mins for each dish to come out one after the other. Concept of this place is good but just needs better management with the food orders coming out at the same time as everyone else on the table.

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George Dengate . 2024-12-01

MORE AT Google

Great place. Lovely selection of food. Christmas decorations are beautiful

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Andrea Schofield . 2024-12-01

MORE AT Google

Loved this place. The food was delicious - and some really yum vegan options (more are always welcome) - the Greek place could do with some.

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Moshana Khan . 2024-12-01

MORE AT Google

Nice festive feel. Igloos with week for a change of scenery. Service variable but usually great.

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Jef Crow . 2024-11-30

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First time at Shelter Hall and it won’t be our last! Food was great and they made our golden retriever very welcome. Win, win!

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dawn odell . 2024-11-30

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Nicely decorated, nice staff, quick service. We enjoyed pretty much most of our food besides the chicken tacos that tasted like soap, I’ve still given a 5 stars for the food though as the rest of it was lovely!

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Kiera Taylor-Peckham . 2024-11-27

MORE AT Google

Amazing view and delicious cocktails i recommend it to everyone Also good time to go for xmass time that do beautiful Side Effects for pictures

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Meral Optimum . 2024-11-26

MORE AT Google

I had lunch here twice during a short break in Brighton. I loved the concept of the independent restaurants and bars under the same roof and the ordering process was easy and prompt. The small plates were great value for money and the food was tasty. I loved the cocktails ! The Hall’s position on the sea front makes the whole experience extra special.

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Fiona Johnston . 2024-11-26

MORE AT Google

Lots of kitchens to pick from - something for all. Excellent staff.

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John . 2024-11-25

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Staff were very friendly and accommodating.

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Helena Doherty . 2024-11-25

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Just wanted to say that our dashing waiter in the blue t shirt was fantastic, best service we have had in ages, couldn't fault

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J J . 2024-11-24

MORE AT Google

Great Selection of food and drink, service prompt after ordering via the app. Food was top quality. Venue is fantastic, especially the sea views

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Andy Gale . 2024-11-23

MORE AT Google

Really interesting place to eat, very friendly staff and amazing food. Would recommend booking a table before you go!

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Thomas Mortland . 2024-11-23

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Special shout out to all the staff there on Thursday night (21 November) they were exceptional and made the night so perfect!

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Chloe McCloskey . 2024-11-22

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Amazing place that took us by surprise! So much so we came back the following day. Easy access that allows dogs, easy ordering at the table with table service. Excellent views of Brighton sea front. Lovely staff very helpful! Thanks for having us!

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Megan Porter . 2024-11-22

MORE AT Google

Overpriced and terrible communication from the venue. I ordered a child's meal for my son from a mexican there and it was very spicy. Mentioned it politely to the staff at the kitchen and they just said ok and walked off

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A R . 2024-11-22

MORE AT Google

Perfect as always. Tried the igloo this time, wonderful experience.

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Lynn Hoare . 2024-11-21

MORE AT Google

Stumbled upon this place while visiting Brighton. Really lovely. Great atmosphere, setting, food, facilities (we came with two babies). Feels a lot like Seven Dials market in London. Highly recommend!

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Anna . 2024-11-21

MORE AT Google

An absolutely delightful place to catch a. Bite to eat!!

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Barb J . 2024-11-20

MORE AT Google

We had a great time in the igloo, was nice and warm, can play your own music and service was really good. We had the Mexican option and both enjoyed our food. Was the festive afternoon we were after

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Lauren Mansfield . 2024-11-20

MORE AT Google

Great variety of vendors, although service a little slow on a Saturday

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Lauren . 2024-11-19

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