The Blue Lagoon in Bristol, City of - Phone Number, Reservations, Reviews

Really nice crowd for a BandiAoke. Good music with lots of customers engaged. A good place.

Always a good time! The atmosphere was buzzing and they are quick serving at the bar so you aren’t waiting too long! Outside area is also very good

Myself and a friend decided to have a hot beverage at The Blue Lagoon this morning. I had always often driven past, and as parking was available, parked outside and headed to our destination intended on Gloucester Road. On returning back to the car, before dropping off my mate and heading home, I asked my friend if he wanted a hot drink, and as I hadn't eaten anything prior to heading out the house earlier, I was extremely hungry. We ordered, my mate a laté, with oat milk, and as he wanted a large drink, he enquired on the size. The individual serving us, presented us with the cup he would use. My friend agreed and I ordered a cappuccino, also with oat milk and a eggs benidict. The total came to over £15. (Btw, we were at the bar, near the entrance ordering). (Can I state that good customer service is, asking if we've been before, ask if we'd like to see the menu, and confirm the order). You Never Get A Second Chance With A First Impression! We were given one pint glass with a wooden spoon, and cutlery, tightly wrapped in a serviette inside. The wooden spoon had a number on it 141. I thought the person serving us mentioned something about a table, but didn't hear clearly, I looked around to see if there were numbers on the table, but no, so returned to the bar to enquire on the table. I was informed that I could choose any table. We made our way to the very back, and sat on the benches, facing the bar. On observation my friend mentioned that he had previously visited the establishment and noticed the decor was different. On a brief cat-scann it appeared to be open, lively, though only 4 people outside, and one other couple inside, and had the look of a urban student vibe. On closer inspection it was quite grubby, or shall I say shabby, and in our opinion agreed that the presentation could do with a fresh lick of paint, and priority attention to house keeping, meaning cleaning. The windows, from where we sat, was/is a great focal point to people watch, and a good spot to really watch the world go by. The double doors was opened, essentially needed, as the day's temperatures and breeze was fantastic. Unfortunately, the windows we're not clean, both inside or out and had hand and finger prints everywhere. There was a hole in the ceiling that we noticed and not sticking out, but clearly visible had two black pipes with cob webs and dust around it. The air conditioners were not switched on, but looked old. Unsure if what was overhead of us, possibly a speaker, but this had a lot of stains, possibly water, or drinks mark's. The table was sticky, and there was a glass left on the table, possibly by a previous customer. Our beverages were served, this could of been presented on a tray, as the drinks were spilt on the table, even with a saucer. The, (shall we call him waiter), did not clean the small amounts of spillage on the table. My friend mentioned to the waiter that on his last visit the hot beverages were served with two biscuits. Apparently this was not the case, due to the cost of living. Which was the waiters reply. My friend noticed that his beverage was lukewarm, as was mine. We called the waiter over, informed him of this and the waiter offered to make a new cup for each of us. (He did not look happy about this, but tried to compose himself). My meal was served, again, not on a tray. The waiter also had another plate with a sandwich and salad in the other hand, this was for the other customer inside I'm guessing. Before leaving I asked the waiter why the eggs benidict was served with two pieces of ham. He informed me that it came with ham. (How strange) He checked the menu on a nearby table, still holdingthe other customer's order, and returned informing me that eggs royale was the vegetation option. (Possibly this was my fault as I've never been served eggs benidict with meat before).. Anyway, rather than return the meal I removed the ham. Before leaving the waiter asked if I wanted any condiments. The actual words was, 'did I want any salt, or pepper'. I replied yes, but noticed while eating no condiments was given to me. Our beverages was served, hotter than the previous drinks. The staff were seen chatting at the bar throughout looking busy. We noticed that no tables were wiped, no house keeping, cleaning was carried out. I would say that there was at least 3/4 or possibly more, staff on shift or onsite. While I ate, we both noticed the flies inside, no zappers were evident as a few were clearly seen and at one point I noticed the staff watching as we swotted them. Lol... I'm a non-smoker, and would of preferred smokers to be in a designated area, as the second hand, passive smoke, was not the best while eating, wafting in. While getting in the car we noticed that the signage advertised cocktail hours, student discounts, which would seem appealing as it looked cheap and cheerful.

The irony of this review is that I was literally in Bristol to write reviews of bars & restaurants for a US publication. Unfortunately, my experience was tainted by the fact that my jacket (with sunglasses & personal belongings) was stolen during a 10-minute period of me going to the bathroom & dance floor. I admit the staff was empathetic, but they were unable or unwilling to use the security cameras to verify or investigate the theft. I was simply provided with a response of: “Sorry”. What is the point of having security cameras, if not for investigating a crime committed against one of their patrons? They took my information (but apparently based on the manager response-did not keep it or notify the management! ) offered to get back to me in the morning, which was obviously too late to have any effect on the crime. I know I was at fault for leaving my jacket behind, but I must warn anyone that frequents this bar that theft is a serious problem. Be careful and don’t repeat my mistake at this establishment.

Best place on Gloucester Road. Ali and his team are always very Obliging and friendly. I recommend so many people there . The best thing is once they know your name they always address you by your name. Food is always good and any issues are solved promptly. Love Ali Laura and the team

Decent bar, not so sure about the strange looking bouncer who thinks he is airport security

Great venue and staff, helpful, Great venue for live music !

Always a good shout for a quick pint while waiting for the bus.

Kudos to the barman today who was a hero and kindly made two Virgin Bloody Mary’s this morning despite them not being on the menu. He could have easily stuck to the listed drinks but was very kind in taking the time to be flexible and whip these up. Thank you!

Really like this place, great early for a coffee/breakfast/beer and then livens up later at night. Bouncers are friendly and do their job when needed. Service could be better but it's hard to smile when you are probably hungover!

Incredibly rude bouncers on the saturday night I visited. Showed one my ID and they demanded my wallet, I asked if it was because they needed to check my card for my name to match and if so did they want my card, they then responded only if I was going to give them my pin, the other bouncer then shouted in my face "give him your wallet now" I asked if this was a joke, neither responded and they gave my id back and and told me to go in. I've worked in hospitality and I understand the concept of banter, but this was just straight up rude, did not come across as a joke and unnecessary. The bouncers should still be required to treat people with respect and professionalism.

Had an evening meal and a breakfast at the Blue Lagoon. Both meals were fantastic.

I found the Blue Lagoon open today on New Years day 2024, a total surprise yet very welcome as no where else was open considering the day! I took to having a Bacon & Egg sandwich on Sour Dough with a Latte and cold drink! As always the staff are friendly and accommodating, as well as it being a fantastic music venue that hosts Lives Musicians of all Genres. Happy New Year everyone! from Misty Drew

Drinks standard bristol price. Music there is good for getting drunk and singing along to as usually have cover bands

Ordered a Stella Artois pint which came absolutely flat. I asked my mates to try it and they agreed with me. When I went to take it back, they just "repoured it onto another glass" very dissappointed with the pint quality. Should probably change the carbonating gas more often.

I love their eggs bendicted and the little plates. It has a great atmosphere and the staff are lovely.

This place was a Plan B for a Sunday roast and it didn't disappoint. There was a wait but all staff were friendly and the roast definitely in the better half I've tried. The pork belly was proper melt in the mouth stuff, the cauliflower cheese nice and creamy, the carrots/parsnips seasoned/glazed well, the gravy delicious. If I were to pick holes, the Yorkshire pud could've been a little doughier and perhaps the cabbage/leek could've had a bit more zhuzh, but that's just me, having tried many a roast in Brizzle. Pleasant ambiance for a Sunday and having a cheeky gander at the general menu, there's enough here to tempt us back in future.

I work with young adults with learning difficulties I took a young guy here for food and his first beer the food was great but the staff were fantastic from the bouncers to the bar staff really made an effort him made him feel special. Thank you very much.

One of the best place visited recently. Best cocktail and food as well

Good for music and drinks but you seriously need to sort out the toilets, they were disgusting at 8.30pm!!! It was like a flood in there and stuff all over the floor. To the point we left and went somewhere else! They were as bad last tkme we visited too. Shame as it good for a drink and a little dance!

Food was very tasty, we had the nachos and fish tacos. However my friend and I felt horrible afterwards and were sick the day after. Be careful eating here :(

Have breakfast here at least twice a month! Never let us down, alsways gourmet food and great coffee. Staff are amazing

Good venue but it’s a shame the security that represent them let them down. Spent the best part of 2 hours being harassed by one of the doormen. At first seemed friendly, but gradually became super persistent in trying to get a phone number off my friend who was significantly younger looking than him. He then kept asking for her social media handles and kept flashing a Snapchat code at her. Kept coming over to our table. We alerted another member of security and he was fantastic, he grabbed the manager and we explained what happened and she told us he would be moved inside. The staff handled the situation brilliantly, but for the actions of this particular doorman, I would not return which is a shame as I did enjoy this venue!

The Blue Lagoon has a slightly dodgy reputation among Bristolians. But in this Tripadvisor’s experience it offered a pleasantly shady spot to sit on its front terrace the August lunchtime I visited, a good cold Stella and an ok burger and chips. Friendly service.

Great place for friends meeting and live music 🎶

Came here to watch a live band. Really great atmosphere and reasonable prices. Bar staff very friendly too. The highlight of my trip to Bristol.

The full English is fantastic, very well presented and delicious. Fast and friendly service with great atmosphere!

Had a great night. Very friendly.

Didn't think Thursday night would be quite so busy. Staff were great really friendly and so polite ,freshly cooked lamb kebab.so nice i could of ate another one you get 5⭐️⭐️⭐️⭐️⭐️ from us and definitely will be back

Nice outside space which gets the sun, had the loaded fries and some neck oil, nice lunch, would be great if they did some more craft beers on tap👍

We had a great time at the Blue Lagoon celebrating a 21st birthday. The service and food were great

drinks are expensive but it’s a wicked bar so it gets a pass

Always an comfortable environment

Great Bar quick service and they have live music

Friendly service and great food!

The bread was a bit soggy on my smoked salmon amd scrambled egg on toast today but I still liked it, the service was excellent as always and the drink was very nice, sorry about mentioning that soggyness and I'm not blaming the chef or anyone else but sometimes I wonder how staff in these places are gonna know if they've got something wrong, its the first time I've noticed this issue here and if it is an issue at all I'm sure it can get sorted, no hard feelings I hope also I do understand people might just not mind having it like this.

Weds nights are fab for open mic live music.

Good live music venue with a nice selection of beers. Well worth a visit.

Popped in for the Sunday roast - absolutely sensational. Simon was interactive friendly and very easy going. One of the best roast dinners I've had in a while. Will definitely be back.

Went in today for the pop up Sunday roast - 😊 very happy the whole meal was cooked to perfection. Option of three sizes and wow I had the two meat option with chicken and beef and it was plenty! Service amazing great prices and great staff, the new cook in the kitchen is amazing, great conversationalist and epic cook Thank you. .

Had the most delicious roast Sunday dinner. Pork belly, yorkshires, a selection of vegetables that were beautifully flavoured. Service was fast and the food was hot. Highly recommended!

The burger was ok but too much pepper, nothing especial

Came in for breakfast today, I was a bit let down at first because the food was just taking a while and we werent really sure why as it wasn't too busy. The waitstaff at least were very accomodating and tried to update us whenever possible, they even offered us a free drink while we waited which we declined because we were saving room! When the food finally arrived it was tasty, and the atmosphere was nice, loved the latino music at this place! We will be back, next time in the evening to try some cocktails.

Fun place for a few drinks, they do Blue Moon as well

Waited over 1h for a breakfast when the pub wasn't even busy. 2 of us went to the bar and the person working there completely ignored us. We were the only ones waiting, he saw us and wasn't doing much else, he just acted like we didn't exist. Ended up leaving, defo don't go for food/in the day. So much more went wrong too. In response to the reply below. It wasnt just a long wait, it was a shambles. Staff actually came and asked one individual if he still wanted his food. Was almost laughable. And we were served a coca cola that was orange with no flavour. There were 2 staff members at the bar one was on the phone for part of it. The OTHER one actively ignored us and then went to serve someone before us, so that's been twisted.

Came in for lunch today and was pleasently surprised the food was delicious especially the shepards pie. Staff were really attentive and looked after us.

Went here for breakfast... Waited 1 hour, and had our meals served after other people who ordered 10 minutes after us. Loud music at 11am whilst trying to eat the breakfast. Maybe ok for a drink but food 👎 Sorry

Looking tired and drab could do with a make over

Visited The Blue Lagoon today for a not cheap Sunday Lunch .. the vegetables were extremely hard also I think the tiny slivers of beef were a poor show .. roast potatoes looked and tasted like yesterdays potato wedges, My partners chicken breast was barely chewable.. to top it off we ordered a home cooked scotch egg to start which arrived with our roast dinner all I got was a sorry bout that!!! Good job we never ordered our dessert (in which we never stayed for £8.90 for a sticky toffee ludicrous .. ) if the rest of our food was the standard to go by…

So this is my first time here and I was really impressed. Came in the morning and we had breakfast on nice tables with soft ambient music and the staff were very friendly and rushed off their feet as it was busy at 10am. My breakfast was lovely and my work mate loved his eggs Benedict! Seen from the reviews it's a good place to come for live music and drinks so will definitely be returning sometime soon 💯👍🏻

Busy and very expensive drinks atmosphere great

Worst place I've ever been. Owner is a horrible man.

Nice breakfast, but next time can I have all the mushroom

Nice venue, good breakfast/ food... music drinks etc very friendly staff-

DO NOT GO FOR BREAKFAST Waited 45 minutes for coffee 1 hour and 15 minutes for breakfast- the menu said sourdough bread and poached eggs received white toast with fried egg, floors were sticky and the whole place stank of beer All in all pretty bad would NOT recommend

We had a really bad experience on Fri 12th Aug at The Blue Lagoon and it spoilt the whole night for us. My partner was subjected to a very heavy handed security handbag search. This happened after the point of entry and her handbag was rifled through by bullish security staff wearing no gloves and more importantly had no respect. When my partner complained about their behaviour she was set upon by two other security staff who hurled abuse at her. The manageress then offered us the minimal lip service and said she would review the security policy. To top it all off we then witnessed three security staff eject a young defenceless student by throwing over the payment to the extent that his head hit a parked car. After witnessing this and experiencing the very unnecessary security behaviour we do not intend to ever go to the Blue Lagoon again. We wil also never recommend the Blue Lagoon to any one who's simply looking for an enjoyable night out on the Gloucester Road. Shame on you Blue Lagoon and your bullish security staff.

Recently visited Bristol and was told to go here. Could not recommend against it enough. The female bar tender who seemed to be the manager (think I heard someone call her Laura) was extremely rude to every customer I heard her speak to. She was extremely off putting & I recommend her against bar tending.

So I ordered my food with my friends in fact I ordered before one of them I had to wait ages for my food and all my friends had finished by the time mine had arrived which is actually really awkward if you think about it because it meant they all had to watch me eat I was highly disappointed with this service I shall never be returning

Great bar some awesome music on a Thursday evening had a really nice bluer moon Belgian beer blue moon

Just held a gig there and the whole place were up and dancing. Great time and good vibes.

Great tunes (live band), good bar service, helpful staff - door staff even got us same extra chairs to seat our party.

Fair play,went to blue Lagoon this eve,wasn't disappointed,had the mederterrean and meat feast, lovely taste, good selection, staff r very attentive, good cocktails.so people if u r thinking of going there GO. Its all u cud want,nice ambience, good atmosphere,good live music. Don't delay come to day.

English breakfast, 1 Coffee, endroit sympa, souvenirs...

Very friendly woman greeted us and took our order... I ordered the Brisket dirty fries..and wasn't disappointed... It was heaven on a plate... The taste was amazing, absolutely mouthwatering... Highly recommend eating here. We will be back soon.

Food is excellent I highly recommend the nachos , drinks are great , all round an excellent place for a night out or in the afternoon

Disappointed to find out the big light skinned doorman (Donell or Darnell sorry cant remember his name) has been let go! He did really well dealing with numerous incidents stopping lots of troublemakers at the Blue Lagoon. I don't understand why Ali would let him go when he made everyone feel safe in there.

Yeah great staff good food vibrant area

Got kicked out for absolutely nothing whatsoever. Owner and doormen are control freaks

Great Mac & Cheese! Lovely staff and very friendly place x

FANTASTIC !!!!! GREAT CHOICES!!!

Excellent service and good beer selection and great outdoor space to sit! I gave them 4 stars as ghe benches on the wall, in outdoor seating, was just underneath pigeons (read bird poo). Even though there was the usual spiky deterrents the birds still managed to reduce outdoor seating.

This place was absolute joke day light Robbery at its finest the cocktails were 9£ ARE YOU JOKING !!!! The size wasn’t even a pint all foam not happy #sad #lookslikespit

Great food. Reasonably priced. Could feed a family with their sharers easily. Definitely going back.

It was awesome. The staff were super amazing and helpful and went above and beyond job description. I will definitely come back here again.

Always busy live music enough drinks choice for most food too although never there early enough to try

Great music, watched a live band. They did two sets. Huge range of people and ages. Bar staff were fast and polite.

Quality Big Veggie Breakfast and £3 cheaper than The Lounge !

Very busy and difficult to get served, but the cocktails were very nice. Staff were quite blunt and rude to us and each other.

We had an amazing time; the band was rocking. And really good . Nice banter random chats good energy vibes ✨️

Good staff, love the fact that aren’t sad as most of the bar, good place to take a coffee and great chef!!

I had a full English breakfast on Saturday morning. It was one of the best breakfasts I have had. Excellent quality and piping hot, I often find bought breakfasts to be a little to cold for me. The staff were friendly and really helpful.

Can't not find any reason not to like the awesome blue lagoon missed the Sunday roast as sold out however thanks to Laura recommendation the steak was delicious

We went for Sunday Breakfast, but did not stay due to the remnant smells of Saturday night

I imagine some nights here are a blast, however the Saturday night I visited, the space felt too small, with drinks coming to prices that were far too high

Really good Live music in the evenings. Some Cocktails could be more boozy.

Great selection of cocktails. Decent Live Music. Superb door staff. G

Great atmosphere reasonable priced drinks, fantastic night

One of the great music venues on the Gloucester Road.

Been here a few times never can go wrong . A nice place to come and chill though out the week but busy on the weekend. Plus lovely service from all the staff.

Decent bar with good live music

Nice food but had to wait a little too long for it. Friendly staff!

Horrible treatment from the owner, don’t appreciate being yelled at. And drinks tasted off. Beer lines taste like they’ve not been cleaned in years! Won’t be returning!

Great place fun and unique, music was questionable

Great night out .great music bar

It has been the best place I have worked in all of Bristol.

Good sun night venue for seeing a band , having a dance. Good outside space too.helpfull staff

Lovely sitting in the sunshine for a cup of coffee

Great place. They really know how to run a cafe bar. Lots of choice and really friendly service. Almost a must go if you're visiting Bristol.

Live music, cracking atmosphere, great night had by all

Very pleasant couple of hours there.