Based on 1.602 opinions finded in 2 websites
Based on 1.602 opinions finded in 2 websites
Opinions
I have a crush on the landlady, never had someone handle my transaction so well
Jason Coates . 2024-09-09
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I love a 3.50 Carlsberg Also free pool on Mondays ;)
Bryn Coates-Cook . 2024-09-08
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Cheap and cheerful pub, from looking at the reviews I think people need to wrap their heads around prices in 2024 😂😭
SouthW Selectas . 2024-09-08
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Went into pub Wednesday afternoon with two disabled mates two of us with walking sticks and went to main bar. Barmaid talking with customer at side bar and continued talking after several minutes she said you need to come to this bar as tills not working in main bar. We said why don't you come to us as we are disabled she refused and carried on talking with male at side bar. We all left without service and went to another pub who served us bringing our drinks to out table Think some training in customer service is required.
Adrian Redler . 2024-09-06
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Gina and team, (Ethan, Jess and Bryn) are amazing at their jobs. Super professional and really helpful if you want to be difficult and make loads of changes with the food menu! Absolute 5 * service. Love this pub.
Emma Vincent . 2024-08-28
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Found the manager to be very unprofessional. I waited a good 5 minutes at the middle of the bar, Before a kind customer informed me that they will only serve you from the end of the bar. Whilst eating my meal I couldn't help but over hear the manager discussing another customer in a rude manner. Very disappointing to saqa1y the least.
INTERNAL INTELLIGENTSIA . 2024-08-22
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Had a great time! Lovely staff and positive atmosphere! It was really busy but the food came out in good time and it was really tasty!
Ethan S . 2024-08-18
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I come here every day to use the fruit machines! Best machines around ! Always sparkly and clean with flashing lights as someone on the spectrum it keeps me very entertained! Even when I lose all my money I always leave with a smile on mu face .. due to the top tier service of all the team!
dan w . 2024-08-11
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I had a real good time here at the brunel very reasonable prices and really good atmosphere lots of sport and great service
Thomas C . 2024-08-11
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Good food rapid service but the best bit was the staff the barman was excellent with a quick wit and good banter.
David Palmer . 2024-08-06
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Been here quite often but this time food was not good at all. Not sure if a different chief. I had scampi because young bar tender was not sure of the type of fish. I said is it Cod he said its fish 🤦♀️🤣. I gave up and decided scampi. The last few times have been nice but this time the scampi looked awful but tasted better than it looked but still not good. Chips were like they were warned up and dry from the day before. Won't be going there for food for a very long time. The owner replied with a comment, just saying..... we are disappointed with the negative review, what a joke. They never apologise or do something about it.
Janette McAfee . 2024-08-04
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Shocking service, told one hour wait for food, it was nearer 2 hours. No apology from staff. Asked bar staff for a complementary soft drink for the long wait and got shoot down straight away. When the food did eventually arrive it was very sub standard and not worth the wait or the price. We will definitely not be returning and I advise the management of this establishment to pull there thumb out there backsides and start addressing the issues that they have..
whitty172016 . 2024-08-04
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Great service from the staff, food portions smaller than I wanted but I think this is more of a company thing than a pub set thing
Bryn Coates-Cook . 2024-08-02
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Came in for some lunch and was pleasantly surprised by the daily deals! Staff were warm, friendly and attentive :) Food is what you expect, cheap and cheerful type :) Will be coming back again (also Carlsberg for 3.39 ain't bad nowadays)
Big F. News . 2024-08-02
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Ethan, Paris, Jess and Bryn were amazing at their job. Super professional!! Absolute 5 * service.
Demi-Marie King . 2024-08-02
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Really friendly staff, food served quickly and nice garden.
Caryna Tulip . 2024-08-02
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Lovely place for a quick bite to eat with the children. Very friendly staff (especially Jess) food was hot and on time. Pub clean and the garden is a little sun trap. Would recommend for relaxed stop.
Bobbie-jo C . 2024-08-02
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Me and my partner came in here today from a long walk in the 29 degrees weather unfortunately my partner passed out due to exhaustion, The waiters and manager came and assisted instantly and were very comforting and very reassuring they brought my partner a glass of water with ice in and made sure she was okay. After that happened we ordered our drinks and food which came within 15 minutes of ordering and was amazing. Thank you on behalf of me and my partner for your caring hospitality. Scott & Kasey
Scott Pugh . 2024-07-29
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We got really sick eating here. Was on the toilet for days afterwards. I imagine the kitchen is disgusting 🤢 🤮
Andy B . 2024-07-25
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Food was really nice, they do some amazing deals. Curry Wednesday with a pint! Great atmosphere, Jess the waiter is amazing and very helpful. Great atmosphere and a great pub.
Trixmaser Gaming . 2024-07-24
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Always a lush time in the Brunel. My fav local pub x
Karen Parkes . 2024-07-16
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Great place to eat and watch the footy 👌 👍
Aaron Dart . 2024-07-12
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(Sizzling plates) Unfortunately as my partner was finishing he noticed a lot of black underneath his food we were told it was carbon but does looks like a lot of burnt food has been on it. This must be normal for them as they didn’t seem bothered at all. You can use two methods to clean cast iron a good scrub: salt or a stiff brush.
Olivia Mead . 2024-07-11
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I came for Lunch a few weeks ago. Really enjoyed the food and service!
Kelsey Speed . 2024-07-05
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always a lovely visit! great food and drinks, great service from Ethan and very friendly experiences with Gina :) glad this place is my local!!
anna eliz13 . 2024-06-30
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Had a great day on Sunday for Father's Day and Football! Service was amazing, and the staff were super friendly! The food came out quickly and was yummy. Dad even got a free pint for father's day. Great pub. Thank you for a great evening.
The Scrubetts . 2024-06-18
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Lisa is a brilliant member of bar staff ! She was so accommodating! We can’t wait to come back ! Hope the other staff live up to her standards
Jamie Davis-Dunn . 2024-06-17
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Staff are nice, fairly priced but sadly this place has no idea how to run a kitchen, very very slow to bring food to you, expect to wait for an hour plus, in fairness the staff do try and it's a good place for a drink, but you are better off going anywhere else for food. We have been coming here for years and are used to very slow service but ninety minutes of waiting this time is the final nail in the coffin and we will never return.
bullets 76 . 2024-06-16
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Gone Down Hill Needs a Good Clean Everything from the Menus to the doors are sticky and very off putting Needs a refit and paint job Both myself and my fiancee had steak and it was barely edible it was that tough Will not be returning
Gene Gill . 2024-06-13
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Very poor service waited 40mins for desserts to arrive couple of them were just ice cream,
marilyn bridges . 2024-06-11
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Great pub with helpful staff, always the place to go for food and the football. Can’t fault it!
George Lovell . 2024-06-08
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We visited for lunch on the 6th June. When ordering with bar man we asked if we could change a couple of items on our meals and pay the upgrade, we both had the crispy chicken sandwich and I wanted to upgrade my fries to salt and pepper ones and my friend wanted to change the nacho cheese sauce to normal slices unfortunately the bar man said no and gave no reason for this either, even when we said we would pay the extra for this. We were then informed that they had no onions rings so we would get extra chips which we did not, and the man in front of us was informed that there was also no sausages, he asked for bacon instead but was told very rudely he would get extra chips instead. Once the food arrived the sandwich was very plain and also had no red onion in as described in the menu. As a hospitality worker I am aware of the changes and substitutes you can make to meals and that the staff could at least give us a reason rather than being rude. I will not be returning due to this, which is a shame as I have been coming here for years.
Jones Jones . 2024-06-07
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Both Lisa and Gina were so lovely and hospitable, great pub quiz and fab vibe
Libby Smith . 2024-06-05
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Poor customer service, I been there few times specially Sunday mornings, The staff at the till Tom, he says he is the duty manger. doesn’t want the customers there? specially he doesn’t want the customers if you are not English? Very rude, no smile, shocking to see duty manager behalf like this.
Selva Vijay . 2024-05-12
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Brilliant staff and willing to help when needed
Gavin . 2024-05-10
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Both food and staff are amazing. The staff are so friendly and amazing. The food taste proper too !
The Bristol Vaper . 2024-05-09
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We used to eat quite regularly at the Brunel as it’s our local pub/restaurant but recently the food quality has massively gone downhill. We ate at the Hungry horse in Brislington last week and the food was amazing! The quality, the quantity and it was well presented. Ordered food from the Brunel, waited over 45 minutes for our food to come out in poor condition. We asked for a medium rare steak, it came out well done and had grease or burnt fat all over it. We could scrape it off with a knife. No gravy with the Yorkshire pudding wrap. The mushrooms were burnt and the plate contained no garlic butter drizzle. We enquired about our food, and the woman serving seemed as though she could not care and when we asked to speak to the manager claimed she was the manager. She then offered a refund to us. We explained that we used to eat here all the time, but recently we have had : uncooked (pink) chicken, egg shell, and a fly in our food. Very disappointing, I’m not sure if there was a change in chef but something has changed. We now go to the hungry horse in Brislington instead. I have also attached a photo of their version of the garlic bread and mushroom starter.
Chloe Leonard . 2024-05-08
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Rather grubby pub. The main positive are the TV screens with sport. The range of beers isn't great. Service was friendly, but slow. Could be so much better!
Sam Pibworth . 2024-05-07
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Paris, kacey, and Beth were amazing
Rebecca Saddler . 2024-05-05
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It's great that they have a few nice vegan options
Roberto Rivera . 2024-05-02
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Lovely pub very well priced. Myself and my children had some lovely food here Recommended.
Cornish chippy. . 2024-04-14
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Paris is a very good and happy member of staff
kerry wilson . 2024-04-13
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Excellent and swift swift serves
Emma Poll . 2024-03-31
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Gina and staff are great food is go as always
philip potts . 2024-03-31
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Paris had great communication and assisted us very well on our visit @ the Brunel
Caitlin George . 2024-03-31
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The food is typical of hungry horse, cheap and cheerful, don’t expect anything too special! The main restaurant area looks reasonably nice, but unfortunately we were put on the only table free, which was near the bar, it was a bit hard having two lots of music to listen to at the same time! The service was good and the girl who served us was very polite and helpful. If I were to go again, I would make sure I was seated away from the bar, but that’s just a personal preference.
Paul Scoplin . 2024-03-24
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Service with a smile, very friendly and welcoming 👌🏻
Leia Lovell . 2024-03-23
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Went with a few friends on a whim and I will definitely be going back! The atmosphere was fantastic and staff beyond helpful and friendly! Food was fantastic especially for the price I don’t have a bad thing to say! Would recommend this place to all family and friends and plan to make this the new place for family and friend get togethers. I’m picky about cleanliness too and couldn’t rate it enough.
Rosie N . 2024-03-19
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Beth is polite, efficient, and friendly. A credit to greene king
Anthony Clifford . 2024-03-18
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Good times, good atmosphere and very friendly staff, made the night more enjoyable night
Brandon Jones . 2024-03-17
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We come here often now as the food is always delicious and staff are pleasant. They always go above and beyond for everyone
Sarah G . 2024-03-16
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Came here with my partner the food was tasty the staff were welcoming friendly and polite.
Tina Jones . 2024-03-16
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Leisa was really polite and very helpful.
Nick . 2024-03-15
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Great atmosphere, good food, only one thing they are understaffed !
Ross lewis . 2024-03-15
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My local pub, the team is lush, Kaz made me feel really welcomed, sorted out any issue e.g wifi and they were up for a good laugh whilst serving drinks.
614astonl . 2024-03-15
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I came here for a business lunch and the food was great and the staff were very friendly
ali elsayeh . 2024-03-15
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Excellent pub for famillies with a relaxing atmosphere , The staff were very friendly and the prices and portion sizes were very reasonable , Just moved to the area and will deffo be back!! Thank you guys 😊
The One . 2024-03-15
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Lovely experience here, looked after very well by the amazing Gina. Can't wait to go back!!!
Jack Brown . 2024-03-15
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Friendly staff. Giving 5* all round. Not even a free pint!!!
Bryn Jones . 2024-03-15
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very unorganised, slow & didnt know what they were doing. Waited over an 1 & a half for bad food. Upset 4 year old. First to order last to get.
Pete N . 2024-03-11
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Came for a family hen do and it’s the first time here and it was great, very welcoming place and I’m sure I will return as it’s quite local. Kaz helped serve us and I can’t praise her enough
Jade H . 2024-03-09
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Good atmosphere, good food, good prices, very polite and welcoming staff. Would highly recommend for a family meal or with friends.
Jim C . 2024-03-09
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Came here for a family hen do and the service was impeciable, made me feel very welcome and special shout out to Kaz and she is great and a good laugh
JadeBristol2020 . 2024-03-09
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Great time, kaz was a good laugh and very welcoming. Good place to be, it’s my local and I will for sure be coming back again soon
Katie R . 2024-03-09
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Kaz and the front of house today was very bubbly and chatty to us today. The environment was very welcoming, loving the vibe today for the Liverpool match😁😁
292rossl . 2024-03-07
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Ethan was super friendly. Great service all round!
El Cranko . 2024-03-07
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Called in for a cheap meal before going on hols. Great value for money ,fish and chips and the gravy chicken burger. Both were lovely and plenty of food,nice helpful staff. We would call again .
Terry P . 2024-03-05
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Why are they charging 50 pence extra on each bottle of red wine The drink’s menu says the bottles ofGIOTTO. MERLOT IS. £12.49. The pub is charging £12.99 we purchased x2 bottles paying an exta £1 I thought if the menu’s say a certain price they should honour it But the till says no
Carole D . 2024-03-04
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Amazing service, Lisa was an awesome host 👏
Jason O'Neill . 2024-03-02
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Amazing establishment, great atmosphere and delicious food! Stunning for a family meal, would definitely reccommend
Eve N . 2024-02-29
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Fantastic establishment and would definitely reccommend! Food was outstanding and the service was amazing, thank you so much
SISTER STUDIO DESIGN LTD . 2024-02-29
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Gabby is the best bar staff out of the lot.
Alan Pearce . 2024-02-28
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Great experience gabbys one of the politest staff members I spoke to very easy to talk to
Kay Kudehinbu . 2024-02-28
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We popped in after work for a few drinks. When the bar staff couldn’t see my first choice of drink in the fridge, Gina told us to take a seat and she would check if they had any for me. Next thing I know she’s at my table with my favourite bottle! We didn’t eat on this occasion, we have before though and no complaints from us. Such a friendly atmosphere with welcoming staff.
Jodie W . 2024-02-24
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Great meal again, I can't recommend the Gravy one enough, First class service, staff really helpful and work very hard.
Paul Bray . 2024-02-23
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Living in the area I never used to visit the Brunel. After a few visits this is my number one pub. With friendly staff, cheap prices and all the sport shown this is definitely one if not the best pub in Bristol!
Jonathan H . 2024-02-23
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Waited over 1 hr an 20 minutes for main's and wasn't very busy.
Justin herbert . 2024-02-22
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On arrival the carpark is at an an ample size and easy access to the main building itself, staff are very friendly and prompt with meal timekeeping.. Meals were absolutely gorgeous, meat was succulent and cooked perfectly along with the rest of the plate! Desserts were on point and a good size portion too! 5⭐️ and compliments to the chef!
Justin Francis . 2024-02-21
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5/5, great service and nice place especially for GK. Gina the manager was by herself but not a complaint all throughout the night. Food was brilliant and came out quick and great value. First time here will definitely be back.
Hannah D . 2024-02-21
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Lovely homely pub with polite and helpful staff. Gina was great, as was the waitress who served us but didn’t manage to catch her name. The food was lovely, hot, fresh, and came out quickly. I’ve been here a few times and can highly recommend it, will be back.
159beckt . 2024-02-21
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Good food for the price, nice drinks on tap, friendly staff
Luke Morgan . 2024-02-18
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Had a party of 24 booked at a different pub but was let down on the morning of booking. Popped in to speak to the manager (gina) who thankfully accommodated us even though they were pretty busy. All staff done an amazing job and food...
Jamie anne c . 2024-02-17
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every time I have visited I have always had a good experience and food has always been nice, my only complaint is the furniture, tables rock, some chairs not great and occasionally the booths have been closed off.
Ben Mills . 2024-02-16
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Absolutely phenomenonal service by Gabriella Well done
jay holz . 2024-02-16
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Lovely food, quick service, the lady bringing our food out really did go above and beyond. I felt stressed because the kids were hungry and moody but she did her very best to keep us all happy, I think her name was Paris. Will be...
Sammy B . 2024-02-16
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Staff member Beth is very polite and friendly
dan watts . 2024-02-16
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We have been working across the road all week and.Lisa was amazing great service always smiling and very helpfull Place is very understaffed but lisa has been working extra hard
Stuart Tolhurst . 2024-02-15
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Just want to thank Leisa for putting up with us and basically running this pub on her own time to promote her I think hungry horse.
TOLLYS Decorating & Handyman Services . 2024-02-15
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The landlady is the best brummy I ever did meet xx
Rebecca Hayward . 2024-02-15
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Excellent service from the barmaid and the food was lovely hats off to chef Dom
Sophie Hayes . 2024-02-15
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Lovely little pub, only downside was that my son behind the bar had to get someone else to make my gin and tonic haha!
Sarah Brook . 2024-02-15
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The bar maid was excellent and had a wonder smile and works hard and always helpful amazing worker and attended to are every need
Kane W . 2024-02-15
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I've been coming here for year's now and its been a much better pub with better food since the new landlady gina has been there. Amazing food great staff and such a friendly place. Would highly recommend:)
Jessica S . 2024-02-15
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Great pub, good atmosphere would go again!
Tom Lloyd . 2024-02-15
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Come to this pub all the time! Staff are super friendly and welcoming! Landlandy is top tier, one of a kind! Brunch has it on lock to be fair! 🥰🥰🥰
Sexyboy123456 . 2024-02-14
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Amazing pub well run and the staff are very friendly and helpful with any requests would recommend to anyone and everyone
Leon H . 2024-02-14
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One of my favourite local pubs! Always warm and welcoming, and Ethan behind bar is always super helpful and up for a laugh :) Also dog very dog friendly! My dog is always offered a sausage when we come 🐶
Macy Kingman . 2024-02-13
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Had my nephews Birthday celebrations here last week - 18 guests all having meals - we all enjoyed our lovely hot meals and the atmosphere was really great. Very busy Friday night but excellent friendly service made it a wonderful evening for everyone and my nephew really enjoyed his birthday that was made special by the friendly staff and great atmosphere coupled with the wonderful service - well done to Gina, the chefs for cooking great food and the friendly and hard working bar staff - a great evening had by all.
Chris Saunders . 2024-02-05
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Had my nephews Birthday celebrations here last week - 18 guests all having meals - we all enjoyed our lovely hot meals and the atmosphere was really great. Very busy Friday night but excellent friendly service made it a wonderful evening for everyone and my...
Compass41644062069 . 2024-02-05
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1st visit !! busy evening but served surprisingly quickly, staff very polite , food was really good value
Joan Hinge . 2024-02-03
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