Based on 3.376 opinions finded in 2 websites
Based on 3.376 opinions finded in 2 websites
Nº 185 in 421 in Elmbridge
Nº 29 of 72 Other cuisines in Elmbridge
Opinions
Amazing Sunday roasts. Comfortably better than anything, even more pricey, in cobham or local area. My go to if I want to take family for a great meal at lunch or dinner any day of the week. Fish and chips are stand out too.
Mark “Mambo” . 2024-11-20
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The atmosphere is great, food was delicious and the staff were friendly and attentive
Katie Thompson . 2024-11-18
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Friendly pub with good food and a decent range of drinks.
David Burns . 2024-11-17
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First ever visit. Everything about this place is first class! Awesome staff and food in a fantastic serting
Simon Tolson . 2024-11-16
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Seabass was amazing best I’ve had. Sticky toffee pudding was also very good
Macey Griffith . 2024-11-16
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Great friendly delicious food very welcoming
Jonathon Webb . 2024-11-10
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Tasty food, lovely staff, relaxed atmosphere, good + clean facilities and plenty of car park space. It is on the pricier side.
D Sha . 2024-11-10
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Lovely staff best roast on the planet highly recommend
Jiraporn Hayward . 2024-11-10
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Lovely Sunday lunch and everything you’d expect from a country pub. Lovely attentive team and a great experience all round - we look forward to popping back soon. Thank you!
Jamie Coronna . 2024-11-10
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Can’t recommend this place highly enough, the service is excellent and you can tell they are super passionate and knowledgeable about food, not your traditional gastro pub. The food is incredible, especially for a fussy nutritionist and gf person like myself. They even had natural wines on the menu which is a huge win! Really special place and beautiful atmosphere. A regular spot for me.
Naked Eating . 2024-11-09
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Amazing experience and our waitresses Barbie & Stephanie was so lovely
Emily Bell . 2024-11-09
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Great food and superb service, especially from Stephanie.
Steven Wright . 2024-11-09
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Had a wonderful lunch time at the Black Swan. The food was very nice and great value and we were very warmly looked after by the staff, most notably the delightful Stephanie who was joyful and helpful throughout the afternoon. Thank you all at the Black Swan.
R P . 2024-11-09
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We had a wonderful family meal to celebrate my mother-in-law coming to stay with us and it was a perfect evening
Neil Rycraft . 2024-11-09
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First class in every respect. Stephanie and Barbie looked after us perfectly. We highly reccommend…
Phil Bell . 2024-11-09
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Great place .Great service. Thank you Stephanie for your service
Matache Gabriel . 2024-11-07
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Amazing place, amazing staff. Barbie was most welcoming
anmaree scarborough . 2024-11-02
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Me and my son had a beautiful welcome to this wonderful pub. All the members of staff were warm and welcoming especially one member of staff called Diana who was polite and respectful and made the experience here great I would highly recommend this place.
Ucmma Ziggy . 2024-11-02
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Amazing experience everyone is so welcoming and the food is great
Christopher Wing . 2024-11-02
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An amazing place. We came to the American Werewolf in London evening and we had a drink in the Slaughtered Lamb. The food was amazing, the best three course meal I think I've ever had. Highly recommend it and we'll definitely come again.
Deborah Hiscock . 2024-10-31
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Great food, service and cosy atmosphere
kiana carron . 2024-10-28
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The food was absolutely delicious. The team is very nice and attentive. Highly recommend
Anastasia Gladkikh . 2024-10-28
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Went to a party there, food was good service was excellent. Thanks for a great time.
Robert Hudson . 2024-10-28
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We chose this pub because they have great vegan options. Also they have good cocktails and an extensive wine and beer list if you have a designated driver. Vegans and non vegans all enjoy the food here and clean plates all round. Booking is highly recommended. Plenty of parking as well.
Dosaprincess . 2024-10-25
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Went in for a quiet drink; got loudly barked at by a dog; left immediately.
Paul Hubbard . 2024-10-21
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I recently enjoyed a Sunday roast at The black swan, and it was an exceptional experience. From the moment we walked in, the warm, inviting atmosphere set the stage for a perfect afternoon. The roast itself was a masterpiece. I opted for the beef, which was perfectly cooked—tender and full of flavor. The Yorkshire pudding was light and fluffy, a delightful complement to the rich gravy that accompanied the dish. The seasonal vegetables were fresh and cooked to perfection, adding a vibrant touch to the plate. Service was attentive without being intrusive, and our server was knowledgeable about the menu, offering excellent recommendations. The selection of local ales to pair with the meal was an added bonus. Overall, The black swan delivered a top-notch Sunday roast experience that I can’t recommend highly enough. I’ll definitely be returning for another round!
Andy Milan . 2024-10-21
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Yet again, another amazing experience at the Black Swan. Never disappointed after a lovely meal here.
Jude Burton . 2024-10-20
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Lovely roast diner and nice cocktails. Great atmosphere and good service. Will be back again to try different food and cannot wait for the summer to seat outside.
stephaniea76 . 2024-10-20
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Super yummy food and attentive friendly service, we will be back for sure 👍
D W . 2024-10-20
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A nice pub but if you just want a drink there is limited space inside when they are serving food especially on the weekend.
Jason Brimmell . 2024-10-19
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A lovely welcome - the staff were very helpful, service excellent and were kindly informative about the pub’s history! We enjoyed good local Surrey Hills beer and all food was very tasty, desserts too. A perfect lunch
Sue Green . 2024-10-19
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The best place in the area! Fantastic food and great service Highly recommend
Svata Ludvik . 2024-10-15
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Wonderful pub, so big that I almost got lost coming back from the toilet. Food was exceptional, service very good. They have parking too which is great!
Natalia . 2024-10-15
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A must visit if you are out in the country
Sarah Martin . 2024-10-15
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We booked a table for 6 to celebrate my dad’s birthday and the staff were so friendly and welcoming. As it was the winter, the fire was on which added to the overall vibe. A traditional English pub with delicious food and a large variety of beverages. I have to say, it’s also the best Bloody Mary I’ve had! We will be back again soon.
speters1410 . 2024-10-13
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I'd just like to thank Barbie and her team for everything they did for my Mum's surprise 80th party. They all went above and beyond to make sure it all went of well. Everyone enjoyed the buffet food and the chocolate brownies were a success. No doubt we'll be back there again soon for there excellent hospitality. THANK YOU ALL again for a great afternoon. X Woody
matthew w . 2024-10-13
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Nice pub, the garden furniture needs a good rub down and refurb though.
Ben Miles . 2024-10-10
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Delicious Sunday Roast Lovely atmosphere Helpful & friendly staff Spacious Resturant Would come back for another visit
bettydisco . 2024-10-07
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Delicious food and amazing customer service, alongside a lovely atmosphere - especially the garden. Highly recommend a visit.
Jeremy Burnett . 2024-10-06
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Were there for the launching of the book written by my brother. The service was excellent, food very good. We will take this experience back to Holland. Dogs are welcome a big plus for next time. Thank you
Mandy Cleophas . 2024-09-29
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Asked what be the £19 Pie came with, told ‘nothing’ so ordered chips (the only potato you could order)and leeks as sides. Pie came with mash and cabbage. Complained as I would not have spent £10 on two extra sides. I had to say that I wouldn’t pay for them. The mash which came with the pie was in a very hot ramakin but the mash was stone cold. Had to complain. Obvs done in a microwave. Apologetic waitress (who the manager blamed saying ‘she’s new)’, but not even offered a free drink or anything to correct / make up for their mistakes. Very poor for £100+ meal for two. Amos was awful, very echoey room which meant I genuinely couldn’t hear my other half or waiter talking. Decor is tired with random shelf fixtures on walls and over doors. Shame. Won’t be coming back.
smaxxxxxxx . 2024-09-29
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Barbara was an amazing hostess we had a lovely lunch!
Molly May . 2024-09-23
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Hired part of the venue for a birthday party. Food was amazing and all the staff worked so hard to make sure all our guests were looked after. Barbara, the manageress is the best host and her team has gone above and beyond to make everyone feel welcome.
Akile Halil . 2024-09-22
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I had an email saying it was Oktoberfest from 21st Sept - Bavarian beers and dishes. When we arrived the staff didn't know what I was talking about. I showed them my email. Manager said it was marketing and not them. My husband ordered a cheeseburger which had no mention of being vegetarian accept (vg) in brackets which he didn't see. Assumed a cheeseburger was a cheeseburger. If you wikipedia cheeseburger it is very clearly a meat patty not veggie. This is the 2nd time the food and emails have not matched. Very disappointed.
Tracy Weller . 2024-09-22
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I came for a lunch with my friend and on arrival I was stunned by the beautiful garden. Inside the staff were friendly and the food was delicious! I will definitely be coming back as there were so many tasty options on the menu… can’t wait to try a different dish next time!
Laura Tate . 2024-09-21
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Had a lovely lunch out at The Black Swan. Fantastic staff, food and atmosphere. Can’t wait to come back and try the rest of the menu!
Sophie Moore . 2024-09-21
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Great location in a prosperous part of Surrey. A lovely old building at the junction of two serpentine country lanes. Nicely renovated in a typical Greene King style Good choice of locally brewed ales. The prices reflect the area. And there is a sneaky "discretionary" service charge. I asked the staff the meaning of the word 'discretionary'. They didn't know. Food was mediocre, although the service was attentive. Overpriced.
John Stedman (The Language Secret) . 2024-09-18
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Fantastic evening dinner . Amazing burgers, lovely staff and reasonable prices. Nothing bad to say. Thank you for a lovely evening.
Anil Aphale . 2024-09-14
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Really stunning pub, shame we didn’t find it earlier on in the summer as the garden/patio are looked really lovely! Food was just beautiful, perfect timings, lovely gap between courses, knowledgeable staff in the restaurant and the bar area. Highly recommend the pulled mushroom crumpet and the monkfish and king prawn curry, the price was reflective of the quality of the meal. We will most definitely return. Thank you Black Swan you really have nailed it.
Gemma Brown . 2024-09-14
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Relaxed atmosphere, friendly staff, great food, sat for a very long afternoon.
sarah crossley . 2024-09-14
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Really lovely evening meeting up with friends. Delicious steak, great service from Rachel, polite, friendly and on it!
wendy kratt . 2024-09-13
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Nice place to chill and have a beer 🍻
Patrick Neumann . 2024-09-12
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Brilliant lunch Delicious and very generous Thank you
Sally Fokes . 2024-09-08
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My friend stumbled across this place as it was mid way between us both and I’m so glad she did! We had the most delicious meal- all of it was excellent but the bread is the best I’ve had in years and made on-site. Whilst there are many gastro pubs about these days, this one actually delivers good quality food and fresh ingredients (unlike a lot of the others!). The staff are friendly, it’s well presented and it’s simply not getting the footfall it deserves because of the roadworks. I will happily come here again and recommend anyone visiting Wisley to eat here after!
Carly Smith . 2024-09-03
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Very nice pub . Great food and everything was delicious. They even blessed us with a free prosecco each for our 60ths! Thank you 😊
Mirella Lepore (Mirelbel) . 2024-09-03
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Visited Monday evening so a bit quiet, but food and service both great. First time visit but will be back, worth a drive in the car!
Louise Posso . 2024-09-03
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Lovely pub, our second visit, delicious roast, sophie our waitress was so helpful and friendly!
maddy gallagher . 2024-09-01
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Very good pint of Shere Drop and good food as well.
Chris Hopper . 2024-09-01
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The Black Swan was featured as The Slaughtered Lamb in the classic American Werewolf in London movie!
Nigel Harrison . 2024-08-29
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A beautiful meal, thank you to all staff
Sarah Sidey . 2024-08-26
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First off, we have been here before for a Sunday roast and it’s incredible!!! Beautiful food and service from all staff. Last night we had our wedding reception at the Black Swan after getting married abroad. Barbara was AMAZING! Of course the only day forecasted to rain was yesterday, but she said it’s fine we can accommodate, our reception started inside with welcome drinks then moved outside to the garden area. It was amazing, food was beautiful everyone complimented the pub, food, staff, the DJ absolutely everything! Could not fault one thing - amazing venue for lunch in the sunshine in the summer, or a cosy dinner in the winter or to host events!
Hannah Webb . 2024-08-25
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Had a lovely day over at the Black Swan. Reunion with 5 lady friends. On arrival Nathain & team really looked after us. We really made him work hard as we needed lots of help recommendations, toilets etc. the food was very tasty & appetising, pleasing to the eye. Sat us in a lovely position in the garden as had 2 little puppies with us. Will certainly be meeting here in future each month looking forward to sitting inside in the Autumn. Thank you Nathain, Diana & Oghan a few of the team that helped us out. We were not in a hurry it was very busy but never felt rushed at all.
Louise B . 2024-08-25
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My family and I came here to celebrate our son’s birthday and it was spectacular! The service was amazing and the food was great 👍 overall I would rate it 5 stars 🌟 and am definitely coming back here again!
Giampiero Martignoni . 2024-08-25
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Great service from Jude and Barbie!!
J Tan . 2024-08-24
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Great food and service. Jude and Barbie was very friendly and accomodating!
Chris Widjaja . 2024-08-24
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Amazing place superb menu and very friendly and helpful staff totally recommend the building is very quirky and the outside gardens and seating areas are wonderful
Bish63 . 2024-08-23
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We arrived on the spur of the moment today for lunch as it was sunny and we fancied sitting outside. We didn't have a reservation but were warmly welcomed by Sophie who showed us to a great table which had comfortable seating and a view over the garden. We ordered a main course, drinks and dessert and were very impressed not just with the food but with the ability of Sophie and Jade to have remembered all the options on the menus. To us the secret of a good experience is not just the food but the ambience. All the staff we met were unfailingly helpful and all were smiling - this makes a huge difference! Thank you Barbara, Rachel, Sophie and Jade, plus all the unseen staff behind the scenes. We will certainly be back.
PaulandSue_11 . 2024-08-23
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Great pub, friendly service and amazing beer garden!
Sam Attard . 2024-08-23
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Jude was really nice. Told me about the specials. I had a good meal while using the WiFi to work.
Christian Dickson . 2024-08-23
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Such a great pub in a fantastic location. We have visited couple of weeks ago and both food and service were first class. Barbara and team were amazing and I have experienced some great true hospitality at Balck Swan. Highly recommended. We will be back soon.
Farid Boroomandfar . 2024-08-22
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Always a wonderful experience! Barbie and her team are super friendly, helpful & knowledgeable. The venue is incredible, has amazing outside areas and an elegant interior. Food is always excellent, I usually have the burger except on Sundays when it has to be the roast beef!
James K . 2024-08-22
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Second visit & was as perfect as the first visit. Beautiful ambience & atmosphere strike you from the minute you pull into the car park. Super friendly, helpful staff at every level, service fab & food was amazing. Encouraged to try things out of my usual comfort zone & was not disappointed, thanks for the encouragement! Would highly recommend & we’ll be back again soon.
Philippa B . 2024-08-22
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After hearing about this place, finally got to visit. Had a really lovely experience, family roast dinner was really good & the staff are so nice, friendly, & professional. Guy called Nath! Was really great on our arrival, he looked after us with Jude, nath made sure he came to check on us a few times even when we were in the garden. Really happy team that worked well under pressure. . Very knowledgable about drinks too.I have already booked again for next week to bring friends.
Louise . 2024-08-22
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Excellent pub in great location 👍
Scott Thomas Smith . 2024-08-21
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We were greeted by Barbara, who in a professional welcoming manner dealt with us and took us through to our table. What and absolutely stunning venue, Charles and Chloe took over the baton and provided us with attentive warm service throughout our experience. The venue is two hours from our home, however I would visit again without hesitation. The food we had, delicious, a feast for the eyes and stomach... The Black Swan is the kind of place you see other meals and you wished you had ordered that, however you have your own and it's simply great..you have to try the Black Swan.. you really deserve to
Ian Dey . 2024-08-19
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We hadn’t seen my husbands parents for a long time as they live in the Lake District. So we wanted to spoil them over the weekend they were with us and chose the black swan to have lunch on Sunday because we’ve had such a great time here in the past. What a disappointment. It started well and the owner moved our indoor table booking to outside when my in laws asked if we could which we appreciated. We sat down at 1.40 and ordered 3 appetisers and main course each and drinks The appetisers came in a normal time frame ( around 2pm) and were fine. Then what followed was an incredibly long wait. Two tables of four came in after us and had finished their main meals and left before we even got ours. Our waitress did say that our food wouldn’t be long and was coming soon. For a Sunday, it was no where near as busy as I’ve seen it in the past with plenty of empty tables. I’ve been there when every table is full and had much better service. I got up to query where our food was at 2.55 as my in- laws are elderly and were getting fed up of waiting like we were. What was really condescending and rude was the owner who proceeded to tell me that the reason for the delay was because ‘they cook it from scratch’ and proceeded to very forcefully dismiss me and tell me that our food was coming out in 3 minutes. Unlike two of her junior staff who were obviously embarrassed at the delay and both apologised to us. But no apology firm the owner. Ou meals didn’t come in three minutes. We finally got them at 3.10 three of which were over cooked. my mother in law mentioned to the waitress that we should get a discount off our bill. The waitress said we would need to talk to the manager. My Seabass looked like it had been deep fried from frozen and the chorizo, potatoes, spinach and fish were swimming in grease. I left most of it. The cheese burger was dry and chips over cooked and my father in laws fish and chips were over done. Our time with my in laws was ruined and it was such a disappointment after we’d talked the place up . Even when we were leaving my mother in law was conversing with the owner in french and expressing her disappointment and she also got fed the line that ‘everything gets cooked from scratch’ and that’s why everything was late for us. But not others it would seem. Has the owner been genuinely apologetic like her staff, had she tried to make us feel better by offering a discount or some drinks or dessert, or even bothered to come up to us and ask us how our meals were ( which no one did) it would have helped us feel better about the experience. My father in law wouldn’t let us pay the £145 bill I think because he saw how bad we felt about it. But he refused to pay the service charge and made it clear it wasn’t personal to our waitress Holly who was friendly enough. We are not unreasonable people and understand that if your ticket gets stuck behind a table of 8 these things sometimes happen. What isn’t acceptable is doing nothing about it and assuming your customers will be naive or stupid enough to believe it’s because ‘everything is cooked from scratch’. Very disappointing. Not just the delay but the quality of food when it did finally arrive, we didn’t see the point in even raising that with the owners attitude. We will not be visiting again nor will we bring friends and family like we’ve always done in the past.
Trish De Souza . 2024-08-19
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didnt have food but great service and atmosphere,staff very polite.
Graham Nash . 2024-08-18
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It was a very busy hot afternoon and the waiter worked hard to ensure we were kept informed of when we could order the pub was clean the food is excellent. The staff are excellent
Susan Samuel . 2024-08-18
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Best Vegan Wellington roast and sticky toffee pudding we have had
Subhanu Saxena . 2024-08-18
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An absolutely gorgeous pub with delicious food. We sat in the garden and had tasty Bloody Marys alongside absolutely scrumptious food. We were served by Chloe and Charles and they were both so friendly and extremely welcoming! Would definitely recommend this for a Sunday lunch - great veggie options too.
Rhiannon Tripp . 2024-08-18
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We were are table if 7, but sat at a table for six, with a squashed chair added at one end, which was odd when there was an unoccupied table for the length of our visit that was larger? Our food and drink order was taken after a fairly long wait, but we were in no hurry so wasn’t a big problem. The drinks came fairly promptly, the food did take some time and, unfortunately for one member of our party, their meal had been forgotten to be ordered by the waitress with the kitchen, the waitress didn’t even notice we had to point it out, so just as everyone else was finishing their meal, there’s arrived, with no apology. No check back was given during our meal to see if everything was satisfactory, which it wasn’t. We had a few steak meals and none of the meat had been cooked as requested. One was almost raw and so tough, the others over cooked a leathery. One meal had an extra sauce requested (anchovy hollandaise), which was also forgotten, when it came, it was wrong, a Béarnaise sauce with 3 anchovies draped over the top was delivered, very odd and not pleasant. We thought we’d have better luck with desserts, but this was just as disappointing … we ordered two peach and almond Melba ice creams, one with almonds and one without and two brownies. The brownies were stale and dry, not enjoyable. The Melba’s were delivered and the waiter clearly said “this one has nuts, this one is without”, which was a lie as neither had nuts. I did get up and query at this point as nothing we’d had, had been right. I was then informed by the waiter (that had bought the puddings) that the kitchen had run out of almonds, so neither had nuts. Why say one did then? And why was I not told this at the point of ordering as I wouldn’t have had that dessert if I’d known. It was a birthday meal for my daughter and no one wanted to spoil the occasion by complaining and as the staff didn’t do check backs and were not very visible, the opportunity to raise the issues that we experienced wasn't forthcoming. A service charge is automatically added to your bill and for the more premium prices for food and drink, it was a huge disappointment. Paying over £5 for one glass of orange and lemonade mix was a little steep. Would not recommend or return.
Sarah Knock . 2024-08-18
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A large pub with a very local feel. Friendly, attentive staff with great customer service.
Phil Warrener . 2024-08-17
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Top place, massive shout outs to James on the bar. Great chat and fast service. Would recommend!
Luc Ram . 2024-08-13
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Served by James at the bar, lovely service, very personable and chatty
Megan Jarvis . 2024-08-12
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A big thank you to Mia,what a fantastic waitress today for my friends birthday today,everything was just perfect 😍
Joanna Carter . 2024-08-12
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Overpriced for a such a simple menu and drinks . Not worth it visiting again . Stay away
Metin Eyubov . 2024-08-12
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Beautiful pub with a lovely garden. James at the bar was really friendly and made us some delicious drinks! Thank you!
Octavia S . 2024-08-11
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James at the bar was a top bloke. Breakfast car meets on Sunday morning (2nd Sunday of every month) are the terrific.
Will Bennett . 2024-08-11
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Delightful meal, relaxing surroundings
Steve H . 2024-08-09
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Amazing gastro pub. Lots of parking, beautiful outside dinning area and the inside is modern with a comfortable atmosphere, including a fire place. Staff are friendly and helpful. Food is incredible! Have visited on a number of occasions and the food never disappoints. They are very helpful with advising on dietary requirements. Would highly recommend
zahrine hassan . 2024-08-04
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Unfortunately we booked for a quiet Sunday lunch and there’s was very loud music playing. The live band was just the other side of the hedge from us and we couldn’t hear each other’s conversation. The band was very good but we couldn’t wait to get out of there
jane white . 2024-08-04
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Had a lovely afternoon drink here in their beautiful garden today. We didn't eat but the food looked amazing, especially the chicken Kiev! Really good 0% alcohol beer too - the Estrella Galicia! 🍻
Linda H . 2024-08-03
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James from the bar, such a lovely and helpful guy. All the best
Andrei Ionescu . 2024-08-03
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We visited this establishment a couple of years ago and thought it was excellent in all respects, so couldn't wait to return despite it being some distance to travel. We finally returned for a birthday treat on Sunday 21 July, and what a disappointment! The service was terrible. We waited an hour and a half for food, growing very bored. When it arrived (after complaining twice) it was mediocre at best - although to be fair the roast meats were very good quality and plentiful, but everything else was pretty ordinary. It spoilt our excellent memory of our previous visit and left us disillusioned. We won't be returning.
Lynette Sofras . 2024-08-01
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Went for a quick lunch (with my dog). I/we had the best club sandwich I've had in years: if a pub can get the small modest things like this perfect it's a very positive sign for everything else on the menu.
James Graham . 2024-08-01
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Lovely to be able to sit outside. Staff very good, but delivery was slow. Food good. Knickerbocker glory exceptional!!
Brenda Winscott . 2024-07-29
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Fun fact: Here's the place where were filmed a few shots from "An American Werewolf in London" (A John Landis film). #TheSlaughteredLamb ❤️
Nicolás Mujica . 2024-07-21
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Dear Babara, Thank you very much for having the European Championship final with you in a very beautiful place We were allowed to follow the beer garden and spend the night in the parking lot.
Joachim Mertens . 2024-07-15
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Known as the mucky duck. We arrived on Sunday. Not knowing if we would be able to eat. Upon arrival, the weather decided to have a fit. Greeted by this lady (with an accent) she was so friendly. We decided to sit outside under the porch next to an outside heater which was perfect. Ordered, yep you guessed it a Beef / Chicken roast. Perfect. We sat outside, under the heater watching the monsoon. Delivery of food was outstanding. Also a big thanks to a young guy with blonde hair who poured us our water. He was so professional, humble in his approach, and what a nice guy. All in all, a good day.
Duncan . 2024-07-10
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Nice looking atmospheric pub with friendly staff but sadly all dishes we had were distinctly average food… sadly we won’t be returning to eat.
Gareth Conyers . 2024-07-09
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Went for Sunday lunch, 4 of us and the dog, seated in the cosy heated outdoor patio. No sooner had I sat down from ordering the food at the bar (which you only have to do if sat outside) it all appeared in front of us! Our mouths all fell open at the speed of this order, literally minutes even though it was really busy. The quality and portion size is out of this world and the best part is the price, so reasonable- huge plates of delicious home cooked food, friendly staff, lovely atmosphere and dog friendly- what more could you ask for 😍
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