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3.8

Based on 239 opinions finded in 4 websites

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Nº 323 in 477 in West Berkshire

Nº 83 of 121 British in West Berkshire

CUSTOMERS TALK ABOUT DISHES WITH..sausagebatteredcurryfishcookedfriedcodchicken

comment_iconOpinions

Very good food whole family enjoyed their dinner

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Mark Gavin . 2024-10-13

MORE AT Google

food was fab, tasted brilliant and fast delivery

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Helen . 2024-09-23

MORE AT Just Eat

Food has no flavour what so ever and the price was a lot for something that didn’t satisfy me or my family.

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Enzo . 2024-09-20

MORE AT Google

Small portion for the price, didn’t read the note attached ref the sauce.

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Jonny . 2024-09-17

MORE AT Just Eat

Really lovely cod and chips this evening. I almost never eat the batter, but I cleared my plate. Nice friendly staff, will definitely be back!!

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Patricia Cozens . 2024-09-09

MORE AT Google

Absolutely appalled my the lack of care. Tonight, after being accused of ordering something different. They had to cook a large plain sausage. Which when I bit into it, Was stone cold! This has clearly been fried straight from the freezer. With no care if the food is thoroughly cooked through. So I returned and explained the sausage is still raw and I’ve just eaten a bite. No apology other than ‘you saw me cook it fresh’ I received another sausage and my now cold portion of chips back. After a very poor ‘I’m sorry, but you did see me cook it fresh. I don’t know what happened’ I left. I then finally sat down to eat, only to bite into yet another raw sausage. Again stone cold, straight from the freezer. The attitude from the 1st lady who served me, who genuinely accused me of ordering something different. Combined with the concerning lack of care. This establishment needs to reconsider its training on customer service. Also how to thoroughly cook food and serve in to the public! Avoid!!!

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J C . 2024-09-07

MORE AT Google

Nice food but one can of drink short lol good job I'm not thirsty

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mark . 2024-09-06

MORE AT Just Eat

Went as a treat.. rubber soggy haddock batter. 2 pieces stuck together. Put me off fish and chips forever.. minus stars given yet so well presented in rope handled carrier bag.. deeply annoyed. We were so looking forward to this.. my review has been very tamed down

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Vacation51615752898 . 2024-08-19

MORE AT TripAdvisor

Ordered my usual Fish and chips, can’t beat the quality or the price. Quality food and effort from the staff. Best chip shop in Thatcham. Highly recommend!

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SA 94 . 2024-08-16

MORE AT Google

Chips was undercooked items left out of order The woman was too busy chatting and rushing orders out the door

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Ethan Parkinson . 2024-08-16

MORE AT Google

Very nice, a lot better than last time.. keep up the good work.👍👍

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Richard . 2024-08-04

MORE AT Just Eat

Food was alright, same as normal. Unfortunately we were looking forward to the fudge cake but received something entirely different without communication, left disappointed.

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Jennifer . 2024-08-01

MORE AT Just Eat

Me and my partner decided to treat ourselves to some chips and a battered sausage, the old fashioned way of going in to order. We had no issues with any queue in front of us, ordered a small chips, medium chips with a battered sausage and was told it would be a 10 minute wait. 25-30 minutes later we finally got our order, it appeared deliveroo/just eat orders were more important than customers standing in front of them. 25-30 minute wait is what you expect from ordering on a food delivery app. Chips weren’t the greatest and the battered sausage was alright. Won’t be rushing back for a walk in service

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Dave Watson . 2024-07-30

MORE AT Google

Food is great. Would highly recommend !

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jackie . 2024-07-24

MORE AT Just Eat

Whilst it tasted quite good they don't know how to prepare a kebab, no cabbage even though I ordered it and they simply laid half a pitta bread in a tray and piled a very meagre portion on top.

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bongo219 . 2024-07-20

MORE AT TripAdvisor

Doner meat is fantastic, chips are good quality although expensive for the portion size. Fish is okay but the batter went soft & stuck to the paper. The best value imo is the donner wrap meal.

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Tom . 2024-07-06

MORE AT Google

fantastic food, always quick delivery too. Can't go wrong.

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James . 2024-07-06

MORE AT Just Eat

It was all lovely. Very tasty. Thank you.

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Stuart . 2024-07-06

MORE AT Just Eat

When the shop re opened it was great really nice, I can't say that now the quality is poor I have experienced uncooked fish and a disgusting fry it, I will be using a much nicer shop in Thatcham

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julie chaplin . 2024-07-04

MORE AT Google

Driver had no change £9 out of pocket

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Isla . 2024-06-30

MORE AT Just Eat

Had thr battered sausage supper, vary good, friendly staff, short wait. Couldn't ask for more really.

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Allan Mckendrick . 2024-06-30

MORE AT Google

Brilliant and so happy it’s comes to tadley defo be getting again

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Matt . 2024-06-26

MORE AT Just Eat

The mushy peas were warm not hot

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Rachel . 2024-06-04

MORE AT Just Eat

Very good value for money. Thanks for the great service

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Swami Aviary . 2024-05-28

MORE AT Google

I looked at the reviews and thought I must give this place a try. I wasn’t sure what I fancied. There was nothing on display to gauge what the final product would look like. Had to wait 10 mins for food to be cooked as they said they cooked to order fresh. Chips tasted bland, dried up and tasted like they had been reheated and were covered with black bits. Oil didn’t taste fresh. Fish looked nice but tasted undercooked and rubbery. Staff seemed grumpy and I asked for children’s menu and was handed a flyer like I should know better. Having to dodge all the black bits in my hard crusty chips was not enjoyable. I shall not be revisiting.

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Nikki Mace . 2024-05-24

MORE AT Google

Because the portions are so big , I ordered 2 kids fish and chips , even that a far size , chips are perfect and the fish is lovely and fresh , also you get a sachet of vinager, salt and mayo included :)

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Michelle . 2024-05-19

MORE AT Just Eat

I ordered cod and chips, small, to go. Waited about 10 minutes before the cod and chips appeared and was wrapped in traditional paper. A member of staff appeared from out back during the wait in full hair net and snood which gave me reassurance that the shop was clean. However, on getting the fish home, the Cod itself was OK but the batter was very soggy with nothing crisp about it at all. I removed the batter completely and ate the Cod on it’s own.. It was a Thursday night so maybe custom was slow with the fish left standing? Price, about £9.50

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Simon Dean . 2024-05-17

MORE AT Google

Not bad tasting chips but absolutely pitiful portion size, £3 for a small chips, appreciate they are a business and need to make money,but give a good serving of chips for that at least!

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Gav Nutty . 2024-05-16

MORE AT Google

Very good. Hot chips. Chicken burger was proper chicken.

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Beth . 2024-05-09

MORE AT Just Eat

Nice experience with the staff ,kind and friendly. Excellent food for the price that I payed. See you soon!

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Razvan Pruteanu . 2024-04-18

MORE AT Google

Good quality both of us enjoyed it

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Andy . 2024-04-12

MORE AT Just Eat

Arrived early, food was delicious. Only gripe is that I ordered chocolate fudge brownie Ben and jerries, and they sent hagan dasz. Quite disappointed because my girlfriend is very picky and it was specifically listed as Ben and jerries.

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Jay . 2024-04-08

MORE AT Just Eat

Great fish and chips - very tasty.

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Helen Milroy . 2024-03-29

MORE AT Google

Terrible service ordered at 6.50pm said it be 45mins to an hour got to 8.30pm called up to ask were our food was, They came up with different excuses and contradicted themselves said it will be to us at 9pm!! The women I spoke to on the phone said she will refund me which I have not received!!! As I paid by card which If I would of had the cash I would of just gone some were eles and not waited for this delivery....but I had already paid for the order, when it finally arrived at 9.10pm food was cold and they forgot my husband cod so all he had for dinner was cold chips!!! Kids were all tired and didn't want thier cold food what a waste of £37!!!! Absolute joke will never order from this place ever again they say they will refund you and they don't!!! AVOID!!!

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Stephanie . 2024-03-29

MORE AT Google

The customer service was amazing, and the food just as amazing. The delivery was also on time and the food was still pipping hot. Would 100% recommend.

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jas bhullar . 2024-03-28

MORE AT Google

I order fish and chips for delivery it was so good and hot thank you guys

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Alix . 2024-03-28

MORE AT Google

Put fliers through our whole street and phoned up to say they won't accept a delivery order after taking the money and accepting the order in the first place

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Exemplar Anubis . 2024-03-28

MORE AT Google

Food was hot, despite the distance. Very tasty

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Peter . 2024-03-12

MORE AT Just Eat

The food was late and cold, all because the driver could not find my address. The driver called so I gave him directions and still could not find me. I then called twice back to find out what’s going on. Eventually I had my food which was not as nice as the last time a member of my family ordered from best fry. I have not contacted the best fry and probably never order from there again. Very disappointed…

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Richard . 2024-02-17

MORE AT Just Eat

Fantastic food! Totally worth the money. Thank you 😊

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Karen . 2024-02-11

MORE AT Just Eat

Food is massively over priced and the chips were made from battered and bruised potatoes I wouldn't eat there again if you paid me to

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Aj “Red Dragon” May . 2024-01-22

MORE AT Google

Cancels orders 50% of the time. Small portions and rude customer service

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Gary . 2024-01-21

MORE AT Just Eat

Accepts orders via uber eats and just eat and only delivers a out 10% of the time .. always canceling… poor service

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Gary Taylor . 2024-01-18

MORE AT Google

Had to wait along time chips old not fresh and way over priced

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Simon Dixon . 2024-01-16

MORE AT Google

Great food, great portions, arrived hot! Definitely ordering again

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Amelia . 2024-01-11

MORE AT Just Eat

Fish was great but batter not crispy.

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Jennifer Hamling-Hills . 2024-01-09

MORE AT Google

Good service, good food, what more do we need 👍

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Roy Leese . 2024-01-05

MORE AT Google

Lovely hot food. Very tasty. Speedy delivery.

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Kate . 2024-01-05

MORE AT Just Eat

First class food, service and delivery as always from these guys!

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James . 2024-01-03

MORE AT Just Eat

Half of the food did not turn up the fish didn’t come

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Anita . 2024-01-01

MORE AT Just Eat

Good chips and not overly greasy and quick service. Also chips here aren't done in animal fat so their vegan friendly fyi!!

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Gemma Pope . 2023-12-29

MORE AT Google

Very good food. Arrived on time and very hot and fresh. Would order again.

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alice . 2023-12-24

MORE AT Just Eat

Ordering was easy, delivery was actually earlier than expected, and the food was very good. I'm a happy customer, its also worth mentioning it was delivered on the 22nd of December, so they were most likely busy. Impressive work!

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Chris East . 2023-12-22

MORE AT Google

Worst chips ever. Tasted like they were a week old. Went straight in the bin

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Lyn Westbury . 2023-12-22

MORE AT Google

Lovely food, delivered on time and hot. Thank you.

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Kate . 2023-12-20

MORE AT Just Eat

Great food, friendly driver, delivered quickly.

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Gemma . 2023-12-18

MORE AT Just Eat

Never used before, very nice, fish is a bit expensive, but other prices seem really good

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Tracy . 2023-12-12

MORE AT Just Eat

Lovely and fresh. Still hot, definitely order again.

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Rachel . 2023-12-04

MORE AT Just Eat

Chips were lovely! So fresh and crispy even after delivery. Bubble tea was delish too.

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Laura . 2023-12-03

MORE AT Just Eat

Nice meal Fish was small ( for what what was meant to be large ) but nicely cooked

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Steve . 2023-12-01

MORE AT Just Eat

Chips were awful dry and like the dredges of the fryer not really chips, and the fish was nearly all batter what little bit of fish was really dry and over cooked not pleasant

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Wendy . 2023-11-30

MORE AT Just Eat

Very good service and food was delicious.

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lovepreet dhaliwal . 2023-11-07

MORE AT Google

Absolutely awful portion sizes, 1 large cod, 1 medium (couldn’t tell the difference see photos) 2 medium chips split by 3 people (hardly any chips, see photo) … £38 worth of food … complete let down

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Tim L . 2023-11-06

MORE AT TripAdvisor

We ordered portions(10) to be delivered. Time and price agreed, the delivry was on time, food excellent, and service from the delivery man excellent. Had visited the shop previously, found them very helpful, and very pleasant. Will be doing business with them again. Very well done,

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John B . 2023-11-05

MORE AT TripAdvisor

Food good hot but missing an item and also chips with curry sauce didn’t come as per picture so husband couldn’t have any of those recommend you change the picture or serve separately.

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Sarah . 2023-11-04

MORE AT Just Eat

Driver did a good job of coming to my office with the food, past security gate and guard, thanks!

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alex . 2023-10-30

MORE AT Just Eat

White cabbage on a kebab!? You decide! Ordered from here a few times and there’s just no consistency. Doner meat is nice though.

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Adam . 2023-10-27

MORE AT Just Eat

Pretty tasty, lovely chips 5 stars all the way.

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matthew . 2023-10-27

MORE AT Just Eat

Fresh ,hot on delivery, quality meal

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Holly . 2023-10-25

MORE AT Just Eat

5th time I have used them in the past 6 months. The food isn't bad BUT, it is always warm... NEVER hot. I only live around the corner from the shop and am constantly disappointed. I try every month or so, in the hope it has improved...but oh no. It's not even quick service so you would expect it to be hot surely. Last they'll see of me !!

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Adi T . 2023-10-24

MORE AT TripAdvisor

Very disappointed. Received a flyer through the door, ordered online, they cancelled my order so u called and asked why, they said it’s £30 minimum for delivery plus charge. So for small families there’s no point.

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Starla Rose . 2023-10-23

MORE AT Google

Unfortunately the pie was nearly all gravy very little meat content

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IAN . 2023-10-21

MORE AT Just Eat

First time ordering amazing food will be ordering again

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James . 2023-10-13

MORE AT Just Eat

First time using, so didnt know what to expect - pleasantly surprised! Lovely light batter on the fish, chips not overcooked, both not greasy (obviously had a little time in drier, unusual nowadays)....all delicious, good bit of fish too! Scampi was HUGE and mushy peas lovely. Will defo be using again.

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James . 2023-10-12

MORE AT Just Eat

Very late delivery, food was cold and not very nice. Even though I phoned and they said food had left and we would be getting a free tub of ice cream, and we know the food hadn't left when they said it had as the driver miraculously had the ice cream with him too!!! I couldn't even feed my child the food as it was cold, the beans had chillies mixed in with them but didn't say that on the menu.

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emma . 2023-09-22

MORE AT Just Eat

First time ordering from the restaurant, and it went above expectations! Pricing is fair for portion size and food quality. Will definitely be ordering again!

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Kyle . 2023-09-21

MORE AT Just Eat

The curry sauce. Tasted like purfume

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Nadia . 2023-09-18

MORE AT Just Eat

Really nice, sausage was amazing, chip portion huge but on the cold side. Chicken burger was piping hot and thoroughly enjoyed

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rebecca . 2023-09-17

MORE AT Just Eat

Great stuff, Food piping hot, friendly staff, 10/10

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James . 2023-09-16

MORE AT Just Eat

Really enjoyed the fish and chips, and spam fritters yum.

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Heather . 2023-09-16

MORE AT Just Eat

Yummy food, fresh and on time!

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avital . 2023-09-12

MORE AT Just Eat

First time here today for Delivery, not many places deliver out to me as we are just out of range for most places Food arrived scorching hot, was packaged up well and is was very good, best fish and chips i have had in a long time! Had a bubble tea which i was very surprised to see on the menu also which was great Banoffee pie great too Couple that delivered were very friendly, a nice change 10/10 highly recommend Will be my new usual for sure! (providing they dont quickly change there website to exclude my area hehe) Thank you very much

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James A . 2023-09-07

MORE AT TripAdvisor

Good portion size, well cooked and hot. Enjoyed everything.

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Jayne . 2023-09-04

MORE AT Just Eat

Estimated delivery time was 25-35 mins. After the 35 mins I went on the app to see where the order was and it said "order delayed" I then had to call up the store for them to say it's still cooking and would be another 30 mins. In total me and my partner waited over an 75 minutes for the order to arrive and very disappointed with service. Would like to think there would be a way to retrieve some of the money back I paid. Many thanks

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Jay . 2023-09-02

MORE AT Just Eat

Delivery was on the time predicted and piping hot

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linda . 2023-08-21

MORE AT Just Eat

Plaice was very nice, Scampi equally nice unfortunately the chips were a bit bitty and small.

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Ian . 2023-08-10

MORE AT Google

Poor service, missing all sausages for my order and told they couldn’t rectify it till 2pm when the food arrived at 11:50am. The lady who contacted me showed poor customer service and the portion of size of chips for a large was ridiculous. I will never order from them again.

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Rachael . 2023-07-31

MORE AT Just Eat

Food was very tasty, and piping hot.

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Kate . 2023-07-28

MORE AT Just Eat

I order food from here to get to my house at 6:45 but it didn’t arrive until 7:15.. no communication from the restaurant

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Victoria . 2023-07-18

MORE AT Just Eat

Quick delivery, brilliant food- fresh and hot, great portions, the plaice was lovely!! Will definitely order again! Thank you!

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Claire . 2023-06-10

MORE AT Just Eat

Just what we ordered and delivered on time, no complaints at all

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Sarah . 2023-04-20

MORE AT Just Eat

The fish was so soggy as well as over cooked. And the kids chicken nuggets were horrible everything else was okay

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Megan . 2023-04-15

MORE AT Just Eat

Chips too hard! Sausages overcooked

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Angela . 2023-04-04

MORE AT Just Eat

Ridiculously small portions made worse by higher than average prices!

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lee . 2023-02-15

MORE AT Just Eat

Excellent service and lovely hot food.

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Tony . 2023-01-26

MORE AT Just Eat

Good fish and chips. Large cod and regular chips, £8 or so. Maybe a little bland, and maybe the chips weren't freshly fried--shop wasn't busy. But the fish was: I waitedfor it to be fried. Impressively big piece of fish--I ate it all and left most of the chips. Big portion of chips, so a regular chips is all anyone needs.

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Beswetherick . 2023-01-10

MORE AT TripAdvisor

Left food at doorstep and never nocked or belled so food was cold

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Damon . 2023-01-05

MORE AT Just Eat

Just bought a large Cod and chips, it was really good. Well cooked chips, lovely white fish in a light batter freshly cooked. Also really nice service . Had some chips a couple of months ago and it was not as good so hopefully the standard continues

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PmorgNewbury . 2022-11-15

MORE AT TripAdvisor

Food was nice and hot, restaurant provided sauce sachets which was handy. Nice chips!

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Charlotte . 2022-11-10

MORE AT Just Eat

Excellent food and a minor issue sorted very quickly - we will definitely be ordering again.

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Emma . 2022-10-21

MORE AT Just Eat

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