Based on 1.838 opinions finded in 2 websites
Based on 1.838 opinions finded in 2 websites
Nº 1019 in 1517 in Southwark
Nº 153 of 221 Other cuisines in Southwark
Opinions
Security very bad and unapproachable. What are there dress code Who wears tracksuits to work as security and hoodies. Rude and do not allow you time to finish your drink. Bar closed 10:30pm, how much money did you lose for 30 mins. Everyone kicked out by 10.55pm and told to get out. I recommend if you employ thugs, you replace them asap and get a professional company who wants to act in a professional manner. Not good when we hire a section and spend over £1.5k and get treated like trash but doorman who have no customer service skills. But on the positive, the food was amazing anf the slider were brilliant. Cheese burgers were tasty. We won’t return for Xmas party if you have the same security company there.
Steve Rose . 2024-12-20
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Moody staff and incoherent covid-style ordering system.
nick w . 2024-12-20
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Held a 60 person + work event here during a busy Christmas period, fantastically organised and seamlessly run. Whole team was great (George, Varsha, Gerti, Shubby, Riddhi )but thanks George especially.
ROQS . 2024-12-18
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I had the pleasure of having my staff christmas party this year at BBK, the service was fantastic and communication from Kyleen was prompt. They made us feel welcomed and festive, the food was great and the venue is always a laugh. Highly recommend and the staff all go out of their way to make sure you everyone is happy, even the chef himself asked how everything was. Will 100% be returning !
Herbie Fontaine . 2024-12-16
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Won’t let you order at the bar so you have to order via QR code, then the app defaults to adding a tip
Fraser Burrell . 2024-12-01
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Came for the first time in BBk great location with a wonderful server name, riddhi was very polite and humble assisted very well throughout the drinks and food with her charming smile.
Akshay Sankhe . 2024-11-29
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I recently had an amazing experience at BBK. The atmosphere was vibrant and welcoming, making it the perfect spot for a night out. The service was impeccable; the staff was attentive and friendly, ensuring we had everything we needed. The food—absolutely delicious! Each dish was beautifully presented and bursting with flavor. The drinks were equally impressive, with a great selection that perfectly complemented our meal. Overall, it was a fantastic dining experience that I would highly recommend!
udip gupta . 2024-11-12
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This is for the bar only - I will start off by saying that it is a great location (biased as it’s like 5 mins from my work and clients in most directions) and it is always free (like by 50% capacity) when everywhere else is packed and we fail to get a squeeze in! Which is how we ended up here on multiple occasions 😅 If you’ve ever been to LV, imagine the staff there but instead of passive aggressive they’re just aggressive (and way more sweaty) - acting like they’re above you though, that impression was spot on! Oh and we saw multiple bar staff give themselves a 15% tip without asking, not exactly discretionary if the payer never had the discretion to it especially after experiencing the opposite of what can be called service. You know as a kid when you had just woken up for school and mum is already in a fowl mood and starts taking it out on you for no reason - you could have done absolutely nothing yet because it’s been 3 seconds since you existed that day - because something else completely unrelated to you had her upset 😂 Well, it’s how they train staff here apparently - through leadership by example clearly because one of the guys who rolled his eyes and stormed off sat down to do some important stuff on a laptop and we overheard the staff behind the bar talk about how he’s stressed and how hard it must be to be a manager, yikes!!
Vanessa Nguyen . 2024-11-09
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Nice place, good, large terrace, but inside is very cozy, actually I prefer it. The offering is very nice but what's great is the staff, extremely kind, smiley all the time, caring and really going for the extra mile. Thank you for having us! See you soon
Stefano Petrazzoli . 2024-11-08
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Had an incredible experience at BBK! The fish and chips were absolutely delicious—perfectly crispy and full of flavor. The service was outstanding, with the staff being not only attentive but genuinely friendly, making us feel right at home. The added bonus of kids eating for free was just the cherry on top and such a thoughtful touch for families. It’s rare to find a place that combines great food, welcoming service, and family-friendly perks all in one. Highly recommend bbk' s for a delightful meal out!
Jeffrey King . 2024-10-31
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Good food , waiter was great , pleasant experience
Hector ! . 2024-10-31
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Extremely pleased with the service
Madeleine Benard . 2024-10-31
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1st time experience, great pub for watching sport
Jammer James . 2024-10-26
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QR Code only, bar staff not interested in taking orders. No option for pizza, which is advertised heavily... Drinks extremely overpriced and convoluted process to remove service charge. Game's gone.
Daniel Porto . 2024-10-26
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We went for dinner and were shocked to see a mouse running around the restaurant. We immediately informed our waitress, who casually asked if it was a mouse or a rat, mentioning that it’s common due to their proximity to the train station. The staff seemed unbothered, almost as if they were completely used to this. Friendly staff but unfortunately we will never go back and would not recommend it.
Lucia Giaquinta . 2024-10-25
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Service takes ages. Wouldn’t recommend
Sam O'Brien . 2024-10-19
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Honestly, it's a good casual atmosphere for drinks and meeting friends or after-work drinks, but what let it down was that I paid for one round of drinks and got charged twice. I showed the manager several times, and everyone at the table agreed we only got one round. When I asked the manager why I was charged twice, he thought I was lying and didn't believe me, even after checking their system, which clearly showed two identical charges for the same round at the same time. After several attempts, they eventually refunded my money, but without compensation or empathy. Just watch out.
Jaimal Patel . 2024-10-17
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Ordered drinks via the QR code at table as instructed by the big sign at the 'closed' bar. Waited over 40mins for our drinks, even after prompting staff 5 times who promised they were coming... drinks finally came and glasses and cups dirty. Not the most busiest venue so not sure why the delay. Not impressed.
A V . 2024-10-12
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The service even when not that busy is so slow. The app takes ages but the bar isn’t much better. The people bringing drinks don’t seem to mind where on the table they put it if there’s a bigger table. The atmosphere is nice but the heaters need improving especially as we move to the colder months. Toilets aren’t great, so very clean and are outside, almost temporary looking. Never eaten there but they do pizzas.
Katy Flaherty . 2024-10-08
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Terrace in the evening was exceptionally lively, full, loud music and noisy! But fun. Exceptional pizzas, I also highly recommend the cutlets first course. Service was rather disorganised and slow, lots of young waiters with no experience, but polite and overall correct.
STEVEN HIND . 2024-10-02
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Stumbled in out of the rain for a quiet drink not realising it was primarily food as the look is more of a craft bar. Ended up having dinner and was pleasantly surprised by a decent menu and two well executed dishes at a decent price. Bar looked to have a good range of beers on. All in all a bit of an understated gem this place.
Richard Gianella . 2024-10-01
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I had the pleasure of being served by Varsha during my recent visit to BBK and I couldn't have asked for a better experience. She was incredibly attentive, friendly, and made sure we felt welcomed right from the start.
HASHIQUE CHOLAKKAL ALIHASKAR . 2024-09-26
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Love this place,had a lovely sunday lunch and nice cocktails.
Me,Me,Me. . 2024-09-23
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Approx. 10 of us met up with an old work friend and was seated outside together. Scanning for food and drink was easy and quick, with no awkward bill splitting. The drinks were made well and the food was tasty, we shared pizza etc. Very nice atmosphere and would go back again.
Sammy . 2024-09-08
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Great buzzy place with a mixed crowd of office workers, students and tourists. Not the cheapest or quickest service but a decent hang out place with a large covered outside space and indoor dining area.
Ranj Singh . 2024-09-08
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A lovely night in Bermondsey. Jay was a fantastic host.
C Ev . 2024-09-06
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Excellent service from Jay, fantastic night
Elizabeth Wilson . 2024-09-06
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Nice service, drinks, and prices. The outdoor area is very large and has a big TV. Faye, our server was great, and took the time to chat with us.
Callum Laws . 2024-09-05
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Lovely picante cocktail, great food and friendly service. Thank you :)
Jo Harrison . 2024-09-05
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Faye was top notch, top quality service!!
Jonathan Bryson . 2024-09-02
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Faye and Gerti 10/10 service would come again!
Lanzara Ievan . 2024-09-02
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Overpriced pints (min. £7.20) with a more than a 45-minute wait due to their table service preference. Rude service too.
Tim Verheijdt . 2024-09-01
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50mins into Liverpool v Man Utd and still not received a single pint which you can only order through their QR code, which also doesn’t work. Also, no food on a Sunday in their pizza yard during a super Sunday? Best part of my day was watching Casemiro for Utd!!
Joel Norcross . 2024-09-01
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Went for a surprise meet up for a friend and everything was great! The place was beautiful and the best part was the pizza, so good! Would recommend 100%
Pat Mallo Leiva . 2024-08-31
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Faye was fantastic, a brilliant host. We need more people like her in the industry. Would 100% come back!!
A . 2024-08-31
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Faye was so lovely, always making sure we were okay, and being an incredible waitress for our needs and discounts
TotallyToniful . 2024-08-31
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Excellent pint and fantastic service from Faye!
Matthew Hodder . 2024-08-31
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Great vibe, amazing pizzas (specially the truffle one) and beer. 10/10, will definitely come back!
Lola Rodriguez . 2024-08-31
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Had the best pizza last night here with our friends celebrating a party! Great service.
Ian Hind . 2024-08-31
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Faye was a great host and waitress
Alex Maiorca . 2024-08-31
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Great bar with fantastic service. Faye was a fantastic server
Billy Walford . 2024-08-31
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We had a great afternoon watching the footie, made even better by the fantastic service provided by Faye! She went above and beyond!!
Louie Butler . 2024-08-31
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Had a lovely time here for my friends birthday, Faye was literal perfection can’t recommend enough
Katy Lacy Scott . 2024-08-26
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We had a great time here! Kiara was a great host - thank you so much!
Roo Boo . 2024-08-24
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Mia and Faye were so lovely and we felt very well looked after. Thank you!
Sarah Nour . 2024-08-23
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Thank you for a great time and great food. Thank you Faye and Mia
Sherps Si . 2024-08-22
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Waited 55 min for a pizza which it was for my 2 daughter Unacceptable. Not even get an apology from the waiter which was keep saying only “ pizza will be ready in 2 min”.
Andrea Marsella . 2024-08-21
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5 out of 5 for Faye. Looked after us so well.
Manish Dave . 2024-08-20
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This place always has a great vibe! However food and drinks do take longer to arrive then they should but hey until then enjoy those vibes!
Sumeet- Ambre . 2024-08-20
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Had an amazing time with my friends great atmosphere and fantastic service.
Grace Ascherl . 2024-08-19
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Great food, location has something iconic and reflects the flair of London. Service was good, but like everywhere, good staff is hard to find... you have to see the "work" too, tables were simply not cleared or cleaned at the end.
Martin Behling . 2024-08-17
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Faye is a bloody legend, never been looked after so well. Give her a raise! Service 10/10.
Oneman Solitaire . 2024-08-17
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Fayes service was amazing she helped us with all our needs and made sure to check on us regularly. We had a great time.
ella moulding . 2024-08-16
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Faye was outstanding! I held a leaving drinks at BBK and she looked after us diligently all night. Highly recommend BBK for a casual post-work gathering.
Emily Chen . 2024-08-16
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Faye was epic, as were the pizzas. We had a vegan with us, they messed up the order at first but recovered asap and with a smile. Happy days!
Nick Grace . 2024-08-16
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faye is the absolute best !!!! just reach out to her and you have a great night !!! also if you in a big group . she is your girl
Ekine Tonye . 2024-08-15
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Nice vibe sitting outside, easy QR code to order table service and a lovely team - shoutout to Faye for looking after us! I would avoid the pizza as the base was like cardboard with flavourless tomato sauce. Cheese was deec though, but cheese is never wrong.
Sarah V Bleach . 2024-08-15
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Honestly the service from Faye was fantastic! She couldn’t do enough! She was always checking that we were having a good time and went above and beyond. We’ll be back for sure.
Amadi Tagoe . 2024-08-15
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Big and vibrant outdoor seating. Staff incredibly kind especially Faye who was so accommodating to my friend and me. Great for an after work drink!
Amber Black . 2024-08-14
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Perfect for a post work pint, but make sure to get there early if it’s a sunny day. Faye was incredible and brought our drinks out super quick and was so lovely! Shay also made our night. Highly recommend!!🫶🏼
Lily Hollowell . 2024-08-14
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Great service & great food options. Wide options both for non vegetarian & vegetarian customers
Myra M K (MM) . 2024-08-12
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Overpriced dingy canteen that calls itself a restaurant. The decor is passable if you are in a school canteen short of funding. Food and drinks look and taste like they're from the early 2000s clubbing era at a cheap club in a student area. It's highway robbery charging so much for a subpar dining experience.
Ann A . 2024-08-11
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Great place! Watched the Olympics here
Summer Warrington . 2024-08-10
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Very cutesy place with really nice customer service
Anna Vosper . 2024-08-10
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The cocktails here are average but good selection and good selection of beers on tap. The food was good. The burger was very tasty. However it was priced £16.50 and I was charged £18.22. I asked the server what was the reason for the price difference and she couldn’t tell me. She then said it was including VAT. But everything else priced on the menu was including VAT. Anyway left very confused by this all.
Rakhee Parmar . 2024-08-10
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Blanie tonight provided some amazing service also very good drinks at the bar
Yonke Ndwandwe . 2024-08-10
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Went last weekend and had a lovely time, great atmosphere, service and loved the food. Will definitely be coming back soon.
Bailey Arnold-Lee . 2024-08-10
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Faye was absolutely amazing and was so nice, made sure we were ok throughout the night. Fantastic service
Robyn Nolan . 2024-08-09
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Absolutely amazing time, the Sunday brunch was amazing, our server was shay who was very attentive and didn’t make us feel forgotten about.
Tina Marshall . 2024-08-09
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Had a wonderful night as always, but tonight exceeded every other evening. Faye was incredible, and overall service was quick and attentive.
Gabby . 2024-08-09
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Loved it here, hosts were so nice and great vibes x
James F . 2024-08-08
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Had a great evening of drinks and pizza in a group of 8. Faye and Leah were brilliant hosts 👍👍
Chris Hellings . 2024-08-08
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Faye is a boss that knows what's going on. Highest of praise!
James Young . 2024-08-08
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I came with a group of friends and was superbly looked after by Faye! An absolute breath of fresh air, brilliantly attentive and made sure we had a great time.
Jade Clarke . 2024-08-08
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Lovely atmosphere / vibe, server Faye was especially good in providing kind, prompt and compassionate service
Vaughan Davies . 2024-08-08
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We had a great evening and Shay was a very attentive server.
Sara Sweeney . 2024-08-08
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Had the best meal and cocktails were delightful. Special thanks to Alex who was super knowledgeable and helpful
Luke Marr . 2024-08-08
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Came here with my mum and sister and we had an amazing time. We had pizzas (the spicy one, the rustic, and the parma one) and they were really tasty!!! The service was fast and the staff were friendly and attentive. We’ll be back for sure😊
Valeria Mas Orts . 2024-08-08
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Great service from Faye. Food was amazing and it came out quickly. The atmosphere was fantastic I definitely recommend stopping by.
Coled _ . 2024-08-08
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Went in on a whim and absolutely fell in love with the atmosphere. The staff was so friendly our server was ethan and he was delightful. 12/10 would come back to Europe just for this restaurant.
Aidan Ortiz . 2024-08-08
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Shay was an awsome server 10/10 service
Danny Elsey . 2024-08-08
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Quick lunch and few drinks. Very good location. Good for watching the sports.
Neal Newman . 2024-08-08
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Had a great time here! Everyone was charming and smiley- barely waited at all after ordering. Will be back soon for more catch ups with friends!
Gabriella Rosenau . 2024-08-08
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First food stop in London! Pizza was amazing and service was very quick and efficient. Lea was super friendly!
Amelia Dykhuis . 2024-08-08
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Had the pork chop and couldn’t wait to eat it before taking the picture! Smelled epic! Tasted even better than I could have dreamed. Staff were friendly and couldn’t be more helpful!
Lea Foulon . 2024-08-06
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Had a last minute hen do booking and the staff took care of us all day with their speedy service. The food was beautiful and cocktails were made to perfection, I highly recommend coming here for big or small events with such lovely staff and atmosphere :)
leyla mace . 2024-08-06
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Great atmosphere, lovely staff. Paul was very approachable.
Kriti Singh . 2024-08-05
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Came in to watch Olympics, great place, staff friendly and couldnt have been better! Beer was cold and well priced for central!
Gerti Elezi . 2024-08-05
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Amazing service and atmosphere!
Annabel VM . 2024-08-05
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INCREDIBLE!!! Not had food that good in a long time! Fast friendly service and great atmosphere. 10/10 will be back!
Shay Jhurry . 2024-08-05
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Popped in after a show with a few friends, lovely friendly atmosphere, the pizza was very tasty and service quick
Julie McGregor . 2024-08-03
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took our money, food never came - we chased after 30 minutes and they hadn’t got any evidence of taking our order??! had to pay the service charge as well - AVOID
George Martin . 2024-08-03
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Ordered food. Never came. Confusing ordering process. Thumbs down.
John Hutchings . 2024-08-03
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Lovely bar with a great variety of drinks available, the margaritas, which I often find to be too salty, were perfect! We also ordered pizza, which was well cooked and very tasty. Great atmosphere and I loved the lighting, made the whole experience feel more special. The staff were all extremely helpful and made you feel very comfortable. 100% would recommend coming if you are in the area 👍🏻
Grace Jones-Devitt . 2024-08-02
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Passed by on a sunny day and was happily surprised by the size of the garden. Good beer, Salt jute was right up my ally. The bartender Owen was very accommodating with a water bowl for our dog. Watched the Olympics on the huge screen out the back. A great local find
Ray McCool . 2024-08-02
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Ordered drinks and had to chase twice. Finally turned up after 15 minutes. 12.5% automatic service charge for drinks even though the label on the table clearly says this would apply for food.
Phil Drew . 2024-08-01
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Literally utter rubbish. Dirty glass, complained and got back… the same dirty glass TWICE! staff is rude as never seen before and will patronise you like no other.Never again.
Beatriz Garrido . 2024-08-01
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Love the place for a bite to eat or a drink, always had good service but it can get very busy!
Evelyne Letawe . 2024-08-01
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Food is very expensive and not good. Great place to watch football but not to eat
Paloma “palo” De Palacios . 2024-07-31
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A great place to watch the football, especially the Euros/World Cup
Milo Tzortzi . 2024-07-23
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Friendly staff, a decent sized pub with plenty of standing and seating space. Gets busy with a post work crowd but not over full like the pubs nearer Southwark station. They don't serve food and the beer range is pretty standard but well served (excellent pint of Guinness!).
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Manager and staff superb. We go here for drinks and usually sit by the window, the staff remember what drinks we have even though it is packed on a Sunday. The roasts look amazing and the puds. Nice to feel welcome when we just go for drinks. Everyone is well looked after and they ensure everyone leaves with a smile.
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I ordered a croissant at 8 am, but I didn't have breakfast I asked them to warm it up. I waited 7 minutes not only to be named Alex, but they didn't even warm my croissant
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Went in for Sunday lunch and it didn't disappoint - good quality food with friendly service.
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Didn't try food but Guinness was spot on & service from Elain was excellent 😊