Based on 1.614 opinions finded in 3 websites
Based on 1.614 opinions finded in 3 websites
Opinions
Great Sunday lunch service excellent very much improved in the last visit really up there game, Last visit not as many choices of meats was finding book pass 3.00 and staff disappearing break I would imagine but not being backed up none of that this time .
Mrs N Samson . 2024-11-07
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2 couples went on a busy Saturday evening. Service very good and food , autumn menu, excellent. I had the venison, well done and tasty.
Alan . 2024-11-06
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Fantastic Sunday meal with my daughter and her partner. Easy to book a table and even asks if you require a dog frinedlytable. I had (in my opinion) the best sunday dinner, and highly recommend.
Angela George . 2024-11-04
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This is a nice pub with a great atmosphere and menu.
Candace Morris . 2024-11-03
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Had a lovely birthday lunch at The Barley Bow, staff were super friendly, helpful and attentive without being overbearing. The menu options were broad enough to met everyone’s tastes and the food was delicious
ellafant . 2024-11-02
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I really enjoy this pub. And tonight, I ordered amazing vegan food and it was delicious! Thank you to Grace, who served us with patience, a smile and exceptional warmth. A lovely evening whilst we hid away from the fireworks with our doggo.
Beena Bhanu . 2024-10-31
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The food was really good and the service was excellent. I would definitely recommend The Barley Mow Pub. Thank you to the Staff.
101sonnys . 2024-10-20
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Omg ,what a beautiful pub /bistro let me start with the staff brilliant kind understanding and know what there doing , when we walked we was grated by the gm of pub well persended gentlemen named Barry kind well hearted and knew what the customer requested we were shown to our table even though we hadden booked and it was packed.the food menu was vast for a Sunday so we had Sunday roast well unexpectedly it turned up about 6 minutes later .the vegetables were excellent cooked perfectly he chicken perfectly and unlike most pubs that I have been in over the years the roast potatoes were so cooked so well .I don't have a dog but from what I see they welcome dogs like there part of the family , just across the road are miles of woods and open ground for those who like hiking. Without a doubt this pub is in my top 5 of a must , beautiful, if you go your gonna miss out on great food great view and outstanding staff well done you for making us fell so cared for and Barry outstanding management.
philip cooper . 2024-10-20
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Taken out for evening meal, midweek, plenty of room. Great food, nice relaxed atmosphere, all round good vibe & experience. Cool but good quality. Well looked after by our waiter. I expect it'll be busier end of week & weekends.
Dominic Wall . 2024-10-10
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We hadn't visited the Barley Mow for over a year and an impromptu visit without booking. Made very welcome, with a lovely table. Amazing meal. Food was delicious, prompt and professional service, and lovely staff all round. Will make sure we make more regular visits. Thank you.
Cook200469 . 2024-10-10
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Fantastic Sunday roast. Kind and attentive staff pistachio soufflé is the best we’ve had (long story but we’ve actually had a lot of them)
Heather Walker . 2024-09-15
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Excellent food and the service from Sanj was 5 star
Jo Ball . 2024-09-15
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Good ambience and friendly staff. Quick lunch was very enjoyable.
Patrick Hope . 2024-09-13
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Lovely place to eat with a lovely service and environment especially SANJ , she was lovely and kind , really smiley and made us feel special ❤️
Brah Crew warzone . 2024-09-08
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Very good quality local pub. A casual atmosphere with a decent level of cooking. My wife and I both had a steak and it was good.
Lourdesdaisy . 2024-09-01
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Mixed reviews from us, ideally 2.5 stars. My partner had the risotto, which she enjoyed. Our boy had the burger which was also good. I had the lamb Sunday roast. The lamb itself was tasty. However, they were out of roast potatoes... so I had to have roasted 'new' potatoes, which were a gritty... Also, there was nowhere near enough gravy. The cheesecake received a positive review from the boy. I wanted to order sticky toffee pudding, but it had also sold out... (4pm ish) so I had the crumble. It was good, but not enough ice-cream came with it, so it was a bit dry. In addition, I ordered a half pint of cider and received a pint. The waiter agreed with me that I should only pay for a half pint... then billed me for a pint, which I paid for out of his tip (no tip) I would try the Barley Mow once more, but they would need to do better...
Martin Fitzpatrick . 2024-08-31
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Excellent food, amazing service. Went there for dinner, then lunch then next day.
Keisha Fyffe . 2024-08-30
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Nice pub. Well kept ale. Outside seating with views of the green. Limited parking. DO NOT TAKE CASH!
Jeff Prescott . 2024-08-28
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The menu is more extensive than most pubs. The current summer menu had many fish and seafood dishes.
Sanjoy Dey . 2024-08-25
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I thought the Souffles were lovely but your Bouibaise was very disappointing and did not in any way match the menu description. The ingredients did not warrant such a huge price tag. Some of the other meals my friends had looked good I guess I picked the wrong thing.
MrBaz2014 . 2024-08-25
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Another excellent evening at The Barley Mow. Two of us had trout which was superb and the third had sea bream which was excellent. 3 different starters, my husband loves the fish soup and i had the soufflé which is always amazing. And of course well looked after by Clive, so professional and with a great sense of humour. And we had a £10 off voucher, always love a voucher!
Anne Main . 2024-08-23
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Friendly gastropub with both a pub area and separate restaurant towards the back. Lovely atmosphere, attentive service and excellent menu. We happened to go on the Wednesday which is steak night, two steak dinners entitling you to a bottle of wine, the house red being free but two others were offered at reduced price.
richardb552016 . 2024-08-22
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I only go here now because other friends find it convenient. To me the fodd has really gone downhill since the takeover. The only thing I have really enjoyed in the recent past was the haddock and now they've taken that of the menu. I was going to just have nothing or perhaps a desert but to be sociable I ordered a burger. Bad mistake . The poorest quality burger and chips I have had in anywhere that calls itself a gastro pub. The only positives are the staff who are very pleasant and obliging
John G . 2024-08-11
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Very attentive staff, great tasting food and all round a pleasure to eat there, especially with our 50%off mains offer.
Eileen Webb . 2024-08-10
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We had a lovely experience and just stopped off on the way home. Service, atmosphere and food was excellent and exactly what we were looking for. Great little green space out the back for our kids to run around too. Thank you!
M S . 2024-08-05
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Lovely food and very friendly staff.
RH . 2024-08-03
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The barley mow is my go-to place for a nice meal when my mum visits. The food is always lovely and the staff are friendly and welcoming. Would 100% recommend - especially their roast on a Sunday!
Lara Ryder . 2024-08-03
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Very nice pub where we stopped on our way to Oxford. The pork and duck were delicious!
odile thomas . 2024-07-20
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I had a very lovely meal here, there is a good amount of food and the staff are very friendly.
Robbie Morrison . 2024-07-16
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The lunch club menu was delicious and incredibly good value. For £18.50 you get two courses and a glass of rose spritz . What a shame then that we were charged £3.50 for a lime and soda. The soda was not even bottled and came from a mixer tap. How can this be justified ? There’s a difference between making a profit and ripping your customers off. We asked the waitress to check the cost as we felt sure there must have been a mistake but we were assured that the more than £10 cost of 3 lime sodas was correct. Very disappointing
A G . 2024-07-15
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We booked online and were greeted with a smiles from the staff. We had a toddler with us and he was soon in his high chair with food ordered for him straight away. We all had fish even though we are not vegetarian. The food and drinks were great and were served by a waiter with a good sense of humour. We enjoyed the meal and surrounding so much we returned the following night to watch the football in the gazebo area. The atmosphere was so friendly with other family groups mingling.The waiting staff were superb. Two young ladies and a young man. All evening they were back and forwards making sure that everyones food and drinks were delivered in good time. They must have walked miles. The management must be praised for the running of the restaurant and the great staff too. I wish we lived near the Barley Mow so we could visit again.
Tfish . 2024-07-12
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Great location for a working lunch.
Stephen Fry . 2024-07-09
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Very enjoyable pub lunch from the 'Lunch Club' menu with excellent choices - though all three of us went for the crab & risotto starter, followed by the steak frites. The beer that I ordered was a little slow to be delivered (problem with the barrel apparently), but without prompting, they gave me a 'snifter' of one of the other beers to 'keep me going' (and didn't charge for the first pint either). Very impressive customer service! :o)
Mark A . 2024-07-05
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We sit in a dirty table. No one comes to clean , we ignore it and just enjoy it.
Maria Fiorella Brancato . 2024-07-04
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Racist pub won't be bringing my family back here again. Might turn up with a squad though will be interesting to see if we get the same treatment!
Amitoz Dhaliwal . 2024-07-01
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Visited my daughter and often pop by lovely location near Windsor park also
Julie Coleman . 2024-06-28
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Always great food and friendly service. The cheese soufflée to die for
Sammy Wickins . 2024-06-27
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We had a father's day lunch. The food was lovely. The Sunday roast was perfect. The chicken was soft and tasty. The customer service is excellent. We will definitely return again. We had a wonderful afternoon sitting outside in the sun eating our delicious meal.
Julie Erdmann . 2024-06-26
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First class eatery and pub. Helpful staff and highly recommend.
Mark Lancewood . 2024-06-25
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Came to this pub with my husband and children to potentially have dinner. However changed my mind as we did not fancy anything on the menu, so we decided to just finish our drinks. The place was pretty empty. The lady serving asked if we wanted to order, I said we are just going to finish our drinks and leave as we decided to dine elsewhere. She was very rudely saying "well this area is for eating so you have to order food to sit here" I replied back saying we will leave once we have finshed our drinks if thats ok. She again rudely started nodding away to tell another member of staff. As we were leaving the two staff members were watching us leave without any smile or goodbye. We found our experience unwelcoming and very unpleasant. The customer service was terrible and I put it down to my skin colour as nothing else makes sense. I do not recommend this pub for that matter. Senior member of staff need to watch this back on their CCTV. They will notice their behaviour by body language with zero smiles through out the interaction. Please provide standard training to these individuals.
V R-D . 2024-06-24
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Had a lovely lunch with friends
John Edgcumbe . 2024-06-24
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Great food , great ambience with reasonable prices! Booking is necessary as it is quite popular in the area. The menu changes but quality is always there no wonder why it's always busy. Highly recommend it, especially for dining.
Hicran Kurt . 2024-06-20
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We had food whilst watching England in the Euro's.... shame England didn't do as well as The Barley Mow! Quaint little pub with a garden and outside seating. Menu was good and varied and the staff were just great. Definitely worth a visit.
Caron Walsh . 2024-06-20
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Having eaten here often over the years, this particular Sunday lunch was sadly not up to par. Our waiting staff were efficient and very pleasant, as usual, and most of the meals for our party were fine, but the roast was not. The beef itself was good, the Yorkshire also, but what on earth happened with the veg?! To start with there was a large pile of beetroot - on a roast? It wasn’t roasted which would have been almost acceptable, but looked like it came from a jar - most odd. There were lots of tiny matchstick-like parsnips which were rock hard and completely undercooked. The cauliflower cheese was distinctly lacking in any sort of cheese or sauce and was limp. The carrots were like school dinner carrots - tiny, shrivelled and oddly hard considering the outsides were squidgy, no idea how that happened. The cabbage was just about edible but rather wet. The saddest thing was the potatoes - two large, lukewarm, pale and undercooked spuds with no crispy bits. I appreciate getting every element of a roast spot on is tricky, especially on a busy day, but so disappointed with this high priced meal.
Sarah M . 2024-06-17
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Booked last minute.. the staff were friendly and attentive, the food was amazing!! Lovely place.. looked like it lots of history with a sympathetic update..
amanda c . 2024-06-16
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Outstanding food and friendly service, not overly expensive either. Highly recommend the Sunday roast!
Paul D . 2024-06-10
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Lovely place, great food and lovely staff. Nice outdoor areas too! Recommend highly.
Victor Prince . 2024-06-05
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Used to eat here quite a lot but on Bank holiday Monday I have now changed my mind food was cold service very poor waited over 40 minutes for the mains , wasn’t even if the place was busy more staff than customers very poor show Raymond Blanc would be extremly unhappy such a shame as it used to have such high standards, maybe its under new management .!!!
Gilda Pierre . 2024-05-29
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I came here with my girlfriend for Sunday roast and had a lovely experience. The staff were super friendly and helpful. The service was excellent, despite the lunch rush. Would absolutely recommend for anyone who is looking for somewhere nice to have have a meal or drinks. Would not recommend to uni students though as the price point is quite high.
George Wright . 2024-05-26
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Three of us enjoyed the Spring lunch menu. Good selection. We all had the smoked mackerel pate (with delicious rhubarb chutney), then two chose the pork loin and one the steak fries. This was followed by a creme caramel and a pannacotta. We found the meal excellent and good value. Very pleasant, welcoming and efficient service. Will certainly visit again soon.
LizMike K . 2024-05-23
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Worth checking it out. Nice staff! Polite folks, good atmosphere
Aram . 2024-05-15
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So, not just once but several times I have been served by Ben at the bar. Brillant service and very kind. Was once feeling really unwell and lethargic and he was great, even though it was painfully busy at the bar.
Matthew Bradshaw . 2024-05-05
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We had a very good lunch. Just wish you hadn't taken some dishes off the menu eg Snails etc. Over the last 2 years the menu has reduced and become less interesting.
Terry Bradstreet . 2024-04-25
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There were 12 of us that went to the Barley mow for lunch and we weren’t disappointed. I always worry if pubs can accommodate large groups but the service was fantastic and the food was great. It all came at the same time, no long waits and hot! The staff couldn’t have been more helpful. Would 100% recommend.
Danielle Clark . 2024-04-20
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Lamb roulade is lovely - as is pork ribeye
Charles Dodd . 2024-04-10
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Had a lovely meal with my family. Very friendly service and food was absolutely delicious. Lovely ambience as well. Portions were a perfect size for normal healthy appetites with none wasted. Will definitely return soon.
Chris Roberts (chrisjrob) . 2024-04-04
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Never been to Windsor, but I would recommend visiting the Barley Mow if you do. The service was friendly and efficient and the food was delicious. As a vegetarian finding Sunday Roasts that are decent is hard enough let alone one I love. Thank you for a great experience fab way to enjoy a meal on my birthday
Reena Vekeria . 2024-03-30
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Great spot to enjoy some food and drinks with friends and family. We came for lunch, with a young one and the staff were attentive enough to offer a high chair before we even managed to ask for one. The food was amazing, we had the two fish dishes. The trout was the standout but the stone bass with mussels was a close second. The interior is lovely and this place will be heaving in the summer, no doubt so make sure you book a table.
Pras M . 2024-03-25
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Very good food, perfect portion sizes and incredibly good service time. Although you can see kitchen from seat, very good ambience.
Leon Thorpe . 2024-03-24
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Might be a nice place if the staff weren’t openly racist…
Pete . 2024-03-21
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We took my mother in law for a meal today. Booking was easy. Our dog was welcome. All 4 of us had really delicious meals. The service was excellent and the ambience welcoming and cosy. We will definitely be returning.
L Roberts . 2024-03-17
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My sausages and mash were the worst dinner I had. The gravy was just water, and the sausages were very dry and chewy. I had to swallow it with my drink. On a positive note, my bloody Mary was excellent. Rest of the family enjoyed their meals and drinks.
Ranjit Bhambra . 2024-03-06
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Lovely place! Good food. Dogs allowed in the bar area
Georgia Christodoulopoulou . 2024-03-01
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My husband and I went for lunch with a virgin experience voucher , had a choice of 3 starters, mains and desserts. Staff were so attentive and friendly Food was delicious and will definitely come back
Karen Gunn . 2024-02-27
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There were five of us dining on a Sunday. The three roast beef dinners were amazing, lovely thick slices of beef that was perfectly cooked, great to ask for extra potatoes and yorkshires if needed. The duck with blackberry was apparently lovely, and also the beefburgers and fries. Plates and food was nice and hot, the service was great, very prompt and very pleasant staff. Overall a very nice experience, we will return soon.
jackie marks . 2024-02-26
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A cosy, welcoming establishment, serving excellent food. Our waiter Clive deserves a special mention for his polite friendly manner and above all else for his understated yet clearly extensive appreciation of the finer points of the available menu, Underlisted preference options do not adequately cover the delicious menu items that we chose. Go see Clive, listen to his advice!
Kevin Birch . 2024-02-21
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1st time having dinner today at The Barley Mow. Really enjoyed it. Food was great, staff were excellent. They ran out of the veggie roast option, however found an alternative we were happy with. The manager, Mikil went out of his way to ensure we were happy with our choice. Jade, the main server, the best service ever! She couldnt be more apologetic that the veggie option was out of stock, check with us a few times if all okay. Thank you for a really lovely meal, will be there again soon. Nish
Nishal Tankaria . 2024-02-18
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Have been to several of the brasseries in this group & they're all great. Met a friend here for lunch & he was really impressed. Waited on by Clive who really went the extra mile & the young lady at the bar (didn't get her name!) who greeted me when I arrived was charming. Food delicious as always!
Penelope Rickman . 2024-02-16
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I’ve been here many times, always a great atmosphere, always professional staff. The food is very reasonable for the quality. They always have a good selection of cask ales. This is one of my go to’s when I go out to dinner with my young son.
brett sullivan . 2024-02-15
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Food was ok but service was slow and potatoes were hard so was sent back which left one person eating. Waiter only paid us any attention after food complaint. Shame as looked forward to this.
Ai-Linh Tran . 2024-02-07
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Lovely pub, great food, service could have been better.
leonardo maria de paolis . 2024-02-03
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Brilliant. Lovely atmosphere, great service and amazing food. Can’t recommend highly enough.
Stuart Maxwell . 2024-02-02
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Superb food on an impulse first visit. Well looked after.
Tony Crouch . 2024-01-30
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Minnie was amazing, great drinks and great service
Alexander Ryan-Neary . 2024-01-29
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All good! First time here despite it being almost around the corner for us. Decided to come after colleague thoroughly recommended it! Well, I need to thank her! Food is absolutely divine. We had: Starters: Fish soup - tasted like mackerel or sardines. I’m a fan although my son and husband aren’t because it’s too fishy for them. It’s yummy for me! Baked chestnut mushrooms - delish Muscat Pumpkin risotto - warm your cockles! Mains: Steak - cooked to perfection as requested (although they don’t cook rare just medium rare onwards) Sea bass - divine!! Duck leg, dauphinoise potatoes - potatoes are divine. Duck leg is slow-cooked whip means it was a bit just so-so. But that’s just me. But still delicious! I would also recommend the apple and ginger mocktail as it’s super refreshing. Cost - quite standard for gastropub. It is worth what you pay for. Location - great for locals and you’ll need a car. Nothing really interesting around it. You can bring your dog in to the pub bit. Saw a few. If you have allergies it might not be for you. There is outside seating as well. Service - gentleman in charge looked a bit cold but he sorted us out with the bill and was lovely if you speak to him. So don’t be put off. It was also super busy. All the other youthful staff are much more engaging and professional than a lot of others in other establishment (like the Oatlands Chaser we went to a few nights ago) so well done to the team!! 🙌 Do I recommend? Yes - and I would come back again especially if on the way to or back from Saville Gardens/Windsor Park.
Vee Browse . 2024-01-27
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Great food, good service. They don’t accept cash which is a let down
Frank Kealey (Frankly Yoga) . 2024-01-25
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My wife and I dined at the Barley Mow on a Fruday evening. Parking was a bit of a challenge around the green however we were pleasantly surprised by the warm welcome, decor and atmosphere. The food was very good and the service faultless so all in all we had a great evening out. Having Tribute beer from the St Austell brewery on draft was an unexpected bonus.
David Smith . 2024-01-25
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Excellent meal, beautifully presented. Waiter (beard and pony tail) you were great, knowledgeable, friendly and efficient. Will definately come back. I had tenderloin Pork which melted in my mouth. Very yummy.
Rita Robinson . 2024-01-25
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This is food at its best, a traditional pub in a beautiful historic setting. The only downside is no cash.
Jim hobbs . 2024-01-23
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Great menu, professional and friendly staff. That why we return again and again.
Paul Whiteside . 2024-01-20
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Had a voucher for 3 courses and choice of food was good. Souffle & Crab bites were excellent and the lamb main was delicious. Service was very good despite the pub being quite busy. They were doing 50% off mains, which is a very good deal.
Sue CJ . 2024-01-19
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Fantastic atmosphere, party of 6, went for dinner, first meal in England in over 7 years, I miss the English pub. No reservation but told wait was 30 mins, seated in less than 10, menu was great, only trouble is that they has ran out of pies and sausages, ended up going with the duck with chorizo cassolet, was delicious. great selection of ales which I miss. Service was prompt and professional. Look forward to going back next time I'm home in UK.
Andrew Reed . 2024-01-09
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My first visit on Friday evening with my husband and I can’t believe that we’ve not visited before now, being local. Everything was exceptional, food, service etc. I was really pleasantly surprised with the extra attention to detail. I think we were looked after by Clive? He was an absolutely lovely man and we will definitely be returning soon. Thank you
Tracey Powell . 2024-01-09
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My first visit to the Barley Mow and I will certainly be coming back. I visited with a group of 7 friends, and, although we made varied choices, none of us was disappointed. The food was perfectly cooked and beautifully presented. The service was absolutely first rate!
Maureen Smith . 2024-01-05
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We fell for the half price main deal, only to find that it was a cheat, as it wasn't available until a day later, despite signing for it. When we asked the young manager about this, he we dismissive in a way that was rude, and we noticed that one of the bar staff obviously thought this too. He also served us tiny saucer plates for a meal we wanted to share, and was gain brusquely dismissive of our surprise at this. This was no welcoming pub, and we will never go there again despite living quite nearby.
Alaric Wyatt . 2024-01-01
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I had an amazing lunch here, food was delicious and service was exceptional. We would especially like to thank the staff who made our lunch extra enjoyable. I was sat in the bar area and served by Lizzie - she was fantastic. Every question I had she answered and made the effort to go find out if she didn’t know. She was very attentive and friendly and made the whole day! Also Adam was very helpful and kind, and came over to check my meal was okay and everyone was happy. They quickly responded to any issue and did everything possible to make my meal amazing! Thank you!
Sinead Neary . 2023-12-31
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Typical pub with an elevated menu and atmosphere.
Nóra Nógrádi . 2023-12-26
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Visited The Barley Mow on Saturday evening, table booked for 5pm. Not busy when we arrived but it filled up quickly. Couldn't fault the service and the food was excellent for a chain pub. The trout was delicious, the lamb perfectly cooked and seasoned and my kids loved the burgers - not huge but thick, nice and pink and didn't fall apart which was a hit with my youngest. Really, absolutely nothing I can criticise. Very good all round.
Phil Brittain . 2023-12-16
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Absolutely one of the best cooked meals I've eaten and I've eaten a fair few! Delicious ingredients cooked and presented perfectly. Very impressed. Thankyou chef! I'll be back!
D O . 2023-12-14
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Food was excellent and the service
Albert Garrett . 2023-12-12
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The food itself was lovely but when asked what condiments we would like to accompany our 10 chicken and beef roasts the server refused us mint and cranberry sauce as no one was having lamb or turkey. I asked again, they checked with the chef and we were again refused any mint or cranberry sauce. A disappointing policy to refuse a cheap condiment to a table of 12, especially when the roasts are priced at the higher end.
Zoe Young . 2023-12-10
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The seating was comfortable, the staff were friendly and respectful and the food excellent and not over priced.
Marian Eldridge . 2023-12-09
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My friend and I meet occasionally for lunch, somewhere half way between us. After many mistakes, we were delighted to find the Barley Mow! A good menu with some original dishes, including vegetarian, not too expensive, lovely staff, all in a charming setting. We will definitely be back.
Penny St Lawrence . 2023-12-09
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Amazing experience...fabulousness food..Great service..our waiter was very attentive, pleasant with a sense of humour..(Mr ginger fuzzy beard ) keep on smiling 😃 thanks again folks
Ken Moore . 2023-12-07
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Lovely atmosphere and food and the service was excellent. My first visit to The Barley Mow this week but I am already looking for dates to return with my partner. A previously undiscovered gem but one I will return to many times hopefully.
Christos Michaelides . 2023-11-24
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Had a lovely meal here with a friend. Our waiter, Clive, was not just personable, but knowledgeable and very attentive. I can thoroughly recommend the Stonebass fillet - it was gorgeous. Will definitely return.
Lady P . 2023-11-21
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A cosy spot to spend your Sunday afternoon and have their delicious beef roast 😋.
G Z . 2023-11-20
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Was given a Xmas present to dine here with 3 courses and prosecco. From start to finish, the service was fantastic! Staff seem genuinely happy to work here. The food was delicious! Definitely recommend this lovely little place.
Dawn Winter . 2023-11-18
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Nice, clean pub with decent beer. Comfy seating and friendly bar staff...
Andrew tomlinson . 2023-11-18
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Recommend the boeff bourguinon. Very tender melt in your mouth.
Kanny Dua . 2023-11-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Reading the reviews, this restaurant is really like no others I have been to. While the food is well presented, salivating to look at (state of art) it is cooked to perfection and delicious; the staff have professional approach and are polite, unfortunately, this is where it ends. We have been visiting this restaurant for few years now (it has become our tradition) to celebrate 3 birthdays in a group. This October was no exception. We had an amazing time until we had a dispute with the management. What we have experienced has completely spoiled our mood and if I am honest, left a bitter aftertaste. Regretfully, that was our last visit, as I have never seen in any other place I have been to (I am a foodie and I have travelled the world) the treatment we have received here. There is no appreciation for loyal customers, lack of understanding, no room for negotiation, lack of empathy and if you have a problem, tough, it is your problem as the management team is happy to take your money (without prior notice - we have been overcharged by £230) and hide behind their policy. Be warned, if you are a group of more than 6 people, they require 48 hours notice in case of cancellation, otherwise you are going to be fully changed for the meal nobody is there to eat! We have been honest and provided the reasons for lack of attendance of 4 people with 3 hour prior notice, however they do not find (deeply disappointing as none of there could have been predicted or anticipated ) death in the family, being in A&E and sickness a valid reason for not having a meal. A real shame😳
734 Opinions
Poor, nothing more than average. Visited midweek, and impressed with both the reasonably priced set lunch menu and the accompanying service. Living locally, decided to visit on a Sunday, which was a complete contrast to our midweek experience. Portions was small, namely, the scallop starter and roast pork main. However, what was most disappointing is that both the pork and beef roast (albeit beef reasonably sized) was cold. Convinced the Yorkshire puddings are merely placed on plates by FoH staff without being reheated prior to being served. Appreciate commercial kitchens can be short of room at times, particularly on a Sunday- however, this is not an excuse for cold food, especially considering the presence of large Rational oven in the kitchen. Both bar staff were remarkably hospitable and leaps and bounds better than their esteemed colleagues in the kitchen.
230 Opinions
Fabulous lunch. Cote de boeuf not on the menu but owners got in especially. Cooked to perfection. Service is always friendly and welcoming. A really wonderful experience guaranteed every time.
119 Opinions