Langton's At Cooper's Hill in Runnymede

Booked for 12.30 Sunday 3 November lunch for four of us. The restaurant was very quiet to start with. We sat down at 12.30 and finally got our starters at 1.45. Main course came out at 2.15. Service was slow and we ended up not having a sweet or coffee as a large party of 20+ arrived for a baby shower. The beef was inedible and so we left it. Really poor customer service, no follow up on drinks and the staff just kept walking away. £120 and two and a half hours. Really disappointing service.

Horrible service made us wait an hour or more with just some water. The food arrived but it was undercooked and tasteless. We had to return everything. Utterly disappointing after the spa.

Took them >1.5h to serve us the food, then the food quality was outrageous and the they failed to communicate with us whether they would charge us and how much.

My friends and I had a terrible experience here for lunch. We waited almost an hour, with no interim updates on why food was taking so long, only to receive completely inedible meals. The pasta served was not spaghetti as the menu stated and was so undercooked and so tasteless, it was shocking to experience. Another dish had chewy, undercooked fish served with veggies doused in some oil to compensate for them also being tasteless. Upon us complaining, the server took away the dishes, and then proceeded to ignore us entirely. He did ask if we wanted anything else from the menu and we made it clear that we were looking to leave ASAP. It is only when we stood up to leave the premises that he followed us with a bill for the few items (water, a starter, and a side). We received no attention or consideration from whoever the server claimed to have reported our complaint to. Would not recommend in the slightest.

There was four of us, we booked for afternoon tea, which was fabulous and the price per head, very reasonable, it was so over loaded with cakes. We took some home, will be definitely going back one day soon.

Cannot recommend enough. Booked afternoon tea for 93rd birthday. Lovely selection of cakes and sandwiches. Staff were excellent and very friendly. The atmosphere was very relaxed. Will be booking for an evening meal next. Sylvia Nelson The Young Set Went again for a 94th birthday tea, absolutely amazing. A beautiful location, amazing food and lovely staff. Lily and Tracey worked so hard, very pleasant and helpful. A fabulous day, booking for a meal. In August.

Gorgeous dining room, beautifully fitted out, very grand indeed. The service was very good, with mainly young staff attending to diners. The atmosphere was relaxed and friendly, with the room being moderately busy. Would definitely love to visit again on our next trip down to Englefield Green

Magnificent building and breathtaking views, great hospitality and service, good food and excellent value. Highly recommend.

Family gathering; all enjoyed the meal; food & wine competitively priced. Good service - an enjoyable experience. The location is beautiful; trees & parkland. Magnificent building.

Eaten here several times and had to comment as it has been consistently good. The staff are excellent and attentive, the Sunday lunch was great, roast potatoes almost as good as mine 😉 which is unusual for catering for numbers. Restaurant is a bit more formal than the bar but both have a good atmosphere

Afternoon tea for 8 in fantastic surroundings. The sandwiches, cakes, and scones tasted very nice and fresh. Those with dietary requirements were well catered for. Dylan our waiter went over and above to make sure we were well looked after. It was never too much trouble to keep us topped up with tea and discreetly checking that everything was okay - despite from what I could see, being the only member of waiting staff also attending to requests of coffee and drinks from the bar for other guests. Cool, calm and never looking flustered. Everyone in our party agreed that we would definitely visit Langtons again!

It's our golden wedding anninversary in May, so last August I booked Langton's private dining room for a family celebratory dinner. As our anniversary is fast approaching, I phoned and emailed them several times during the past week but not once did anyone call me back. I finally received an email today informing me that another event had been booked on that night and that they would have to cancel my reservation. I now have just a couple of weeks to find another venue. I think it's disgraceful to treat customers this way and what should be a joyous occasion has now been spoilt. Needless to say, we won't be dining at Langton's again.

I did not realise that this place was part of a retirement village when we booked this, although this did not necessarily detract from the experience. The Menu is not extensive, just a small number of dishes. We came on Easter Monday, so were hoping to get some lamb, only to be advised right from the start, that there would be no lamb available today. So it started with a disappointment. The food took rather long to come out, but when it came it was good, perhaps not excellent, but good. The service on the other hand was excellent, no fault there. Overall experience, neither here nor there.

I had a cream tea as part of a group of 6. Good points: easy to find. Parking was not a problem. Food was pleasant. Teas were nice to drink. MIXED: One of the cups was dirty. Staff spotted the dirty cup and replaced it, however, with a mismatched cup rather than a new cup and saucer. Poor attention to detail. POOR: Two of the party choose the same tea and were brought a pot to share. No in itself a problem as although their pot would finish before the others a new pot could be brought when the staff checked on how the meal was progressing. Except no-one asked us how we were enjoying the tea and whether we wished for more tea. It's the only time I have not been asked if I wanted more sandwiches or tea. We had 2 vegetarians booked and two standard. We were given 1 vegetarian and 3 standard. We were able to get this fixed but it was indicative of poor attention to detail and attention to customers. At the start of the meal, we were asked if we'd like to start with some water. As we walked out we were jumped on and asked to pay for the water. I've no objection to paying for water but it having booked 6 teas and paid in advance it would have been nice if we'd been told the water was extra. On summary, not a disaster, food and drink was ok but service was indifferent and non-existent after food was brought to the table. It just didn't feel like a special occasion and certainly not to be repeated, there are many better locations.

Lovely lunch here on special menu deal. Surprisingly not very busy. Magnificent surroundings with food and service to match. Definitely going back

I booked an afternoon tea for my mum as a birthday treat at Langton’s. The place is stunning and the views are incredible. We struggled to find a place to park but eventually found somewhere, we were a couple minutes early but got seated straight away. However, it took about 10 minutes for someone to come over and offer us tea. The tea and the food arrived soon after that - I booked about a month in advance and requested vegetarian sandwiches, but when the food arrived it contained salmon and cream cheese, it was rectified quickly. This was as far as the service went. No one came over to check if we would like any drinks or a tea refill (we only got about a cup and a half of tea each from the pot). After finishing our tea and food we put our napkins on the table to signal we were finished and hoped someone would come over to check if everything was okay and see if we needed anything else. After being sat for a further 30 minutes with no service, I got up to find someone and ask for the bill, which took another 10 minutes to arrive. I’m unsure if we were unlucky and came on a day they were short staffed as the tables that were vacated still had glasses and cutlery on them waiting to be cleared the whole time we were sat there. There were other groups dining and it seemed they had no issues with staff coming over to check if they were okay or to offer anything further - perhaps because they were spending more money? The week before my reservation, I had to confirm our attendance and pay a deposit and then confirm my reservation again a few days later - the service received is no reflection of this. To summarise, lovely food/grounds but poor service. I’ll be choosing a different location next time.

Afternoon tea disappointing. Barely half a sandwich per person and not enough for each person to try each type of filling. Poor selection of cake, seemed like left overs.

Enjoyed an Afternoon Tea with Trish, delicious food and impeccable customer service from Anjuma & Annalisa. Thoroughly recommend Langton's for an enjoyable dining experience.

AFTERNOON TEA Came here with my mum after seeing the good reviews but what was not mentioned is that it’s held in a retirement village. Not necessarily an issue but did feel out of place and not as comfortable as would have liked.

Afternoon teas need a few basics to be good, it's certainly not rocket science. The important elements for me are plenty of tea, a good choice of teas, tasty sandwiches, a good scone served warm and some delicious cakes. It's always nice to be offered extra sandwiches and it's an absolute must to be kept refilled on the tea front. The afternoon tea at Langtons missed the mark. No offer of extra sandwiches, which to be honest were quite average, we had to ask for tea to be replenished, the cakes were decidedly average, they definitely were not homemade(tiny flat dry fruit cake, macaron, soggy clementine tart and a chocolate mini roll/yule log) there was also a tasteless posset of indeterminate flavour(maybe lemon) on the positive side the scones were absolutely delicious,the waiters were both very friendly and the surroundings were beautiful.

Excellent its a retirement home area but the restaurant is open to everybody.

Hi. Stunning grounds. My mother and I wanted to drop in for coffee/lunch and check out the menu for lunch 18 December. And also ask some questions about the development. The signage clearly states open to the public. Yet the concierge was unnecessarily intimidating, reminding this was a private estate. So is Canary Wharf!!! And insisted on seeing if we had reservations. At 2 pm on Monday guests should be able to drop in, without ridiculous inquisition. Really off putting and I supect the same has happened with other potential guests. I quizzed him as to if we could see the Langton before making a reservation. And he reluctantly gave us permission to drive up to the venue but insisted we come straight back. On reflection utterly rude. By the time I drove up, my mother no longer wanted to dine. Can someone have a word with the chap upfront. He is in effect the establishments first impression.

Afternoon tea booked for 4 at 13:45. We sat down in the restaurant and we received friendly greeting by the waitress. Would you like water for the table ? “Tap water” no offer of bottled water still or sparkling.. when booking I advised of a pistachio & cashew allergy the waitress confirmed this with us when we sat down and we let the waitress know we have epi-pens on us. Afternoon tea arrived and all looked well until we realised we have a pistachio macaroon right in the middle of everything. We confirmed with the chef that this was a pistachio macaroon so I then asked for the manager. The waitress who had served us from the start came over / manager??? And she apologised and offered to get us compensation ?? I have no clue why compensation was mentioned at all. then went into the kitchen. She came back out and proceeded to tell us the macaroon was almond based and it’s a grey area.. A GREY AREA !!! YOU SERVED PISTACHIO UP TO SOMEONE WHO HAS AN ALLERGY SPECIFICALLY TO PISTACHIO.. nothing grey about that at all just incompetent staff who have no idea how serious this could have been had we not noticed and investigated. There attitude towards this and us in general was nothing short of embarrassing. We paid for our drinks and left very unhappy with the service and lack of attention towards this matter. Grey area ?? SHAMBLES!!!

Just popped in for coffee, so beautiful and glorious surroundings. Coffee came with a shortbread biscuit which was a nice surprise. Lovely to wander the grounds. All very relaxing. Menus looked good!

Surprisingly on arrival it wasn't intimidating at all. Throughout, the staff couldn't have been more accommodating & cheerful. Clientele were at the time in the senior category & the atmos was friendly and genuine. The afternoon tea & prosecco were splendid, with an array of tea blends on offer. The selection of baked scones arrrived warm & were absolutely delicious. A doggy box/bag was provided for take homes without issue. Simply couldn't do justice to the compliment of cakes on display. Finished the occasion with another glass of chilled prosecco on the glorious veranda overlooking the neat & well tended grounds.

We had a gluten free afternoon tea here with my family for my birthday. The staff were brilliant & 1st class service all afternoon. The only hiccup was that there were no changing facilities for my 7 week old granddaughter, so a changing mat on the floor of the disabled toilet had to do. Everything else was perfect.

Two weeks in advance, we excitedly reserved an afternoon tea experience through the enticing promotion we spotted on "Facebook." This offer included unlimited prosecco, setting the stage for a delightful outing. Our anticipation was palpable as we arrived at the venue, but unfortunately, our experience took a disheartening turn. Upon arrival, the reception provided only partial directions regarding the location of our booked afternoon tea. However, our hopes were quickly dashed as our initial interactions unfolded. The staff member managing the check-in process guided us to a seating area and presented us with a Sunday menu, a stark contrast to what we had pre-booked – the afternoon tea experience. Our attempt to clarify this discrepancy was met with a suggestion to change tables, as the initial one designated for us apparently suited the Sunday Roast crowd. Adding to our dismay, as we settled in, it became apparent that the tablecloth and serviettes were noticeably dirty, marred by large gravy stains. This further underscored the lack of attention to detail and cleanliness. Despite relocating, our situation remained unclear. Another staff member, seemingly uncertain about their role within the establishment, informed us that no reservation had been made for the afternoon tea we had booked. This response left us perplexed and frustrated. Our attempts to rectify the situation were met with an astonishing lack of professionalism and empathy. Our complaint about the inconvenient £20 taxi fare we had incurred fell on deaf ears, met only with rudeness and indifference from the waiter. The staff member made no effort to investigate or provide a suitable resolution for the predicament. Rather, they nonchalantly dismissed the issue, suggesting that such occurrences were simply a part of the process. Faced with limited options, we reluctantly chose to settle for the afternoon lunch at the hotel. This decision required us to relocate our seating for the sixth time, highlighting the disarray in the service we had encountered. The overall experience felt disjointed, exacerbating our disappointment. Adding insult to injury, the staff offered us a small drink, despite our earlier expectation of enjoying the unlimited prosecco that was an integral part of our pre-booked arrangement. The lack of concern exhibited by the staff members in addressing the chaotic situation was glaring, leaving us feeling like mere spectators in a disorganized circus. On our departure, the waiter made a passing comment that next time we should ensure to double-check the accuracy of our booking details. This remark, however, seemed misplaced, as we had directly contacted Langton's at Cooper's Hill to make the reservation, ensuring accuracy on our part. In conclusion, our much-anticipated afternoon tea with unlimited prosecco turned into an exasperating ordeal marked by confused service, lack of accountability, and a blatant disregard for our pre-arranged reservation. The experience fell far short of our expectations, tarnishing what should have been a memorable outing. The state of the tablecloth and serviettes, marred by unsightly gravy stains, further highlighted the lack of attention to cleanliness and detail, compounding our disappointment.

Great food, and plenty of it, though service a bit hit and miss!

Excellent restaurant open to the public inside Coopers Hill retirement Village. Friendly service and freshly cooked food from a well-balanced menu.

booked Afternoon Tea as a birthday treat for my mum based on previous reviews. Was not disappointed at all! so glad we now know about this lovely restaurant. Great setting, lovely food and helpful and friendly staff. A very pleasant way to spend a sunny Saturday afternoon. Definitely going to be going back to experience an evening meal.

He family and I came for Sunday lunch ! Lovely food and friendly staff. Would come again 😊 options for vegetarian too !

Lovely setting and very impressive. Our bank holiday Sunday lunch was delicious and would love to get hold of the recipe for the cauliflower soup. Thank you to the team at Coopers Hill you made us feel very welcome.

Just been to Langtons for the wake after my aunt’s funeral. I am not one usually to leave reviews but the restaurant was absolutely first class. The food was good, plentiful and catered for specific dietary needs. The service by the staff was first class, and well managed. Nothing was too much trouble and the setting is Beautiful I am told by my cousins that it was very reasonable, and it was extremely well done. You did my aunt proud.

What a fantastic Venue. The restaurant overlooks sweeping lawns down to a walled garden that overlooks Windsor Castle nice for a stroll after dinner. We were made very welcome on arrival and show to the plush bar where we were promptly served not to expensive drink and a very good range. We were given the menu at our seats in the bar and our order was taken which is a lovely touch. When the starters were nearly ready we were shown to our table in the dining room. The food was exquisite and the service was brilliant, the atmosphere was a bit subdued as it was virtually empty on a Friday night which was a shame as more people need to visit this fabulous restaurant.

We had a lovely Sunday lunch here. The staff were great and the food was very good as well. Some great walks around the grounds and brilliant views across to Heathrow airport.

A lovely afternoon tea in a wonderful setting and great staff. Scones were very good.

A lovely afternoon was a bonus for our afternoon tea at Langtons. Such a friendly and helpful team. I must mention Marion our waitress who was so helpful and always checking we had enough tea. She also discussed with us the Sunday Dinner menu for another day , which we are now keen to try. My husband said they were the best sandwiches he had had. Personally preferred the freshly baked ,still warm scones with clotted cream and jam. Definitely will return again to savour the magnificent views also.

From entering into the gates of this very upmarket development to arriving at the grand old building we felt special. The staff were helpful and friendly, giving us a brief history of the building and making us feel totally at ease. The dining room is amazing, tasteful decorated and comfortable The food the food…..we’ve eaten at a few Michelin starred restaurants in our time I feel they could pick up tips from this chef. Amazing. We had the Venison with an assortment of sides, the attention to detail wasn’t just a work of art on our plates, the flavours and style of cooking was very well executed. We’ll done Langdons we’ll be back very soon

It’s very difficult to find. I would have expected there to be detailed instructions about this in their confirmation email. Finding the overflow car park was impossible so I parked in a residents’ area. Something I would prefer not to do. Quite a few people had just parked in non designated places so I’m obviously not the only one who had trouble. This seems to be the kind of place for people who want to go somewhere that looks good but don’t really care about what they eat. Very nice dining area and good staff. Because of the time of year, we had to have the ‘festive’ menu. I had crispy Camembert with a nice little salad. My main course of turkey with all the trimmings was well presented but served on a cold plate so it was luke warm at best and the gravy was congealed by the end. The turkey was from a preformed breast roll, two small slices. It was £28 for 2 courses and £32 for 3, not extravagant but overpriced for what it was. The person who collected our plates seemed to think the fact that they were empty was a good sign. I was just hungry and did not want to wait for it to be put in a microwave.

Beautiful place. The usual afternoon tea with good service until the end when being the only people in the restaurant, we appeared to have been abandoned

I can only liken Langtons to Fawlty Towers. The service was appalling. We complained to the waiter who promised to give us his personal attention. What a joke, he never came back. Other staff were walking around doing nothing, like they were in a trance. The manageress was very apologetic saying she had been away for two weeks and things had slipped but she would get it back in order so please give Langtons another chance. The food was below average. Although we were given a small discount we will not be returning. Such a shame as the building and surrounding grounds are beautiful. VERY disappointing.

What a beautiful place to visit. I have visited with my family a couple of months back and once again the food didn’t disappoint! This time I went for the roast beef. It was perfectly cooked and extremely tasty. My husband said it was one of the best roasts he had ever had and I would agree. Starters and desserts were delicious and presentation was beautiful. Sadly 5 stars would of been awarded but service slightly let the side down. Staff seemed to be very slow and inexperienced. Not very attentive and gathered around chatting while I was trying to get their attention for some drinks. I would definitely be coming again just for the food but hope the service improves in the meantime.

This is a lovely restaurant. The food we had was excellent, beautifully presented and great quality. The service was also superb from the 2 attentive and competent waitresses. What really amazed me was how reasonable the prices were for what we were getting both in the quality of the restaurant and quality of the food. A truly excellent dining experience.

Excellent afternoon tea with my family. Special mention for Ethan (staff) who was very polite and accomodating for my kids especially.

What a lovely gem of a place, the afternoon tea was delicious and the staff were so helpful and friendly, they even bought out a birthday surprise, will definitely be going back again 😁 highly recommend a visit x

Ate here tonight with my partner having read the reviews on here. Food was outstanding, everything was perfectly cooked, fresh and tasty, can't fault one thing. The service on the other hand left a lot to be desired. The food was plonked on the table and the waiter had disappeared without a word. Dirty plates were left on the table, we had to ask for them to be cleared. Such a shame as this could be a top restaurant, but we won't be back and maybe that's why the restaurant was empty!

Words fail me to truly describe the terrible service we received this evening. The main course was plonked in front of us with no courtesy, the empty plates then left in front of us for over 20 minutes until I asked for them to be removed!. My duck was tough, the meat was not allowed to rest. We got up to pay our bill. No apology. We were not offered water or in fact asked anything or spoken to all night. Will not be recommending or going back.

We had afternoon tea the food and staff were Excellent. The best experience of eating out we have had for a long time, thank you

Joined friends for Sunday lunch. We’ve been a few times now. Food is good but inconsistent portion sizes. Food is good value but wine is over-priced.

This is an absolute gem of a place, this was my second visit, I previously came for afternoon tea which was so good that I had to come back to sample the dinner menu and see the view from the grounds. Setting is stunning, decor is fabulous and the dining room feels opulent without being stuffy. The staff are very attentive and all our order was correct, the young lady was knowledgeable about the menu too. Now into the food, simply WOW! Decent choices and beautiful fresh ingredients cooked perfectly. I recently ate at a 2 Michelin star restaurant in Marlow and this was easily my favourite meal out of the two for a fraction of the price. I will certainly be returning. I had tried to book for Father’s Day but unsurprisingly it was fully booked. Also we never felt rushed.

I was invited to Afternoon tea yesterday and thoroughly enjoyed the experience. The scones in particular are well worth a mention they were delicious,so light yet with a lovely crisp exterior. However I and some others present had great difficulty in finding the location. Would it be possible to put signage on both sides of the drive as if you are alone in a car as I was with a sign low down on the left it is not visible to the driver. Also amongst your lovely pictures a photo of the gates from the outside would solve the problem. It would avoid many trips up and down Coopers Hill Lane.

beautiful place lunch was very good, little disappointed in prawn cocktale starter to much tomatoes in it, far from creative. but would go back.

A great meal, excellent value for money and friendly happy staff too. Definitely becoming a family favourite place to visit

I booked a table for five of us to have a Boxing Day lunch at 1.45pm. On arrival, I was very surprised to learn that this was to be a buffet-style meal, as at no time were we informed of this & the menu card also made no mention of it. I felt the cost of £35 a head to be rather over-priced & because of Covid I thought buffet-style meals had been discouraged. Being the last sitting of the day for lunch, the "hot" dishes were of course luke-warm. The cold option on offer was limited as some dishes had not been replaced so late in the day. The advertised turkey & cranberry pie had no cranberries in it, & the so-called bubble & squeak was mixed potato & carrot, alongside which were a whole sprouts & kale mixture. .....only the whole carrots & parsnips were acceptable. The advertised sherry trifle also appeared to contain no hint of sherry. Despite a very jolly French waiter bringing our water & wine, I felt very let down by Langton's considering the excellent reviews by other diners. I'm posting this review on here after Langton's failure to respond to my personal email.

Family Christmas dinner delayed a year by a pandemic! It was so good for us all to be together again in such a relaxed atmosphere.Fabulous venue, staff wonderful and food amazing. Cocktails weren't bad either:-) Thanks to everyone working on Friday - you made it a really great evening (and the doggy bag for my daughter - who couldn't make it through illness - was well received.) Merry Christmas and Happy New Year to you all - see you in 2022.

Delicious food and a lovely presentation. Staff was very helpful and attentive. Really enjoyed our meal there.

Food was some of the best I've ever eaten and the service was impeccable, could not ask for more. Not to mention the building is beautiful.

Was very quiet when we visited due to staff shortages but food was really great look forward to visiting again when it's busier and ambience will be better

Wonderful restaurant.e Excellent service and food so tasty and original

Absolutely lovely restaurant with impeccable service and delicious food. One would've never guessed the location but it is stunning and so peaceful. We were a party of 6 including 2 kids and the staff was amazingly attentive and catered to everything really well. Whatever we ordered from the menu was delectable and super quality. We can't wait to be back again!

The most beautiful and tranquil place to be, an exceptional restaurant with unbeatable service, the lunch was one of the best I have had for many years. Top quality foods and wonderful desserts. What a joy to be in such an environment. Thank you very much for a great day. Andrew Kirton.

Such incredible food! We just got back from a day out and had lunch at Langton's. Everything was great, the salmon, the roast, the halibut and the crumble. The palace is nice and tranquil, close to the magna charta and Windsor. Will definitely go back again!

Been here several times and I don't even live close! Every time I leave with a full tummy and a smile on my face. The food here is incredible and there is so much to choose from. Such good value for money and never disappoints. If you love classic food with a modern twist and good service then this is the place for you. Every portion is prepared with great care and seasoned well as expected from a good restaurant. You are shown to your table and offered drinks and if you haven’t been before they explain the menu to you. The service is friendly and uncomplicated. The main course was exquisite and the dessert to die for. We will definitely be back.

Delicious meal here with friends. I recommend the fish and chips. Quite possibly THE best chips any of us have ever had. Beautiful location too and I hadn't realised there's a pool and spa. Will definitely book a spa day there soon. Well done Langtons!

Crispy chicken and fresh vegetables! Marvelous!

We came to Langton's for a festive afternoon tea just before Christmas and we were so impressed! The staff were very friendly and attentive (one of them even came to tell us when her shift had ended and who would be looking after us from that point on) and the food was incredible. We were well and truly stuffed and couldn't believe how much food there was. The restaurant is beautifully decorated and it was a truly luxurious experience.

Came for a festive afternoon tea and it was AMAZING! Food was delicious and plentiful (had to take some of the cakes home!). The staff were friendly and attentive throughout our afternoon. Will definitely be returning again soon!

Really lovely restaurant. Very nice food and the staff were really friendly.