Based on 11 opinions finded in 1 websites

Based on 11 opinions finded in 1 websites
Opinions
I have visited this establishment on a couple of occasions and both times the staff has been very friendly, coming to the table to take the order, but the food has been very slow to arrive and was of a poor standard, not hot (just tepid). The staff didn't come to check if everything was OK and when I commented on the food I was told "well if you had let us know we would have done something about it"> Come on Guys, how about you check with your customers if everything is OK and then act on it if not. I will not go back.
Heather S . 2016-04-25
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Me encantó el servicio y la comida, no puedo entender porqué se ha recibido algunas críticas negativas, utilizamos varias veces y nunca me ha decepcionado. Como el tema.
Simon E . 2015-09-02
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Sabroso, caliente se sirve comida rápida y eficientemente. El menú es variado y más interesante que a menudo encontramos
Reviewer . 2014-12-13
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Parece prometedor cuando sube las escaleras ... pero qué decepción. Es realmente una cantina y mugrienta lleno de pensionistas. He tenido mejores cenas del colegio! En verdad, ¡no lo hagas!
M-L0 . 2014-07-16
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escondido en un rincón acogedor en Worcester, podría ser una pequeña joya. Pero en realidad es cansado, sucio, mala comida y un servicio pobre. No te molestes.
M-L0 . 2013-11-07
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The Art House Cafe has been upgraded and now under new management and it now offers a theatre / pre show service so before booking a table for 4 I decided to give it a preview and went in for lunch. The decor is greatly improved and the food was very good although a little pricey. The wine is very expensive. £22.00 for a cheap bottle of Chilean Red, £7.50 for a large glass and the service was pretty dreadful. We were left hanging about at the door until we decided to take a seat and I had to go up to the bar to find out what service they provided. It is table service but the waitress had no idea how to serve a table, she forgot to bring us cutlery, didn't know what the specials were and was more interested in chatting to her colleague behind the bar. So we won't be booking a pre show table there and if management want this to be a success and compete with other local outlets they need to train their staff and review their prices.
thedonnellys . 2013-10-25
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Used to love this place but it is now tatty and grubby. The service is slow to non existent . I walked out last time because food never appeared. This time I thought give a second go only to watch others leave because food did not appear - could be because the 'chef' was chatting at the bar. Come on buck your ideas up ! There are 2 alternatives at the foot of your stairs!
Kathryn G . 2013-05-26
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We had been here 2 years ago and really liked the food and the atmosphere. This visit was just the opposite! Asked for a glass of Sauvignon Blanc, was told they had no white or rose at all, as the order had not arrived. I wish we had left at that point - but we ordered food. The baked potato was ok, not great, but the so-called butchers' Cumberland sausages were skinny little things out of a packet or tin. The food took ages to arrive and we heard other customers being told that their choice from the menu was not available. The staff were not at all interested in serving the customers and the only response to our disappointment was " I don't eat meat so I don't know about the sausages"! We won't be going back!
Fiona B . 2013-05-16
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Stopped in here for lunch when I was in Worcester with my partner. We had walked past the chalkboard downstairs and thought the menu and prices looked very reasonable so gave it a go. Walking in we were immediately struck by the relaxed atmosphere and cafe feeling (small tables and bohemian decor). The staff were really friendly and the food proved to be well prepared and carefully put together. We had a Niçoise salad which had the tuna as a tuna steak and a great selection of different salad items included. Both the tuna steak and the steak (beef) that my partner had were well cooked. We did have a bit of an issue paying at the end as the member of staff didn't yet know the price of food on the menu and undercharged us (we put him right because he'd undercharged us so significantly). The tables were also a bit sticky, reminiscent of nightclub floors - unfortunate but most likely a result of the fact that in the evenings we understand from the staff that it becomes the main bar for the theatre next door. Sticky tables aside, this was a lovely find for a simple but tasty lunch and I would certainly go there again if I find myself back in Worcester.
Ammiria . 2013-05-14
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Nice food at reasonable prices. Shame some of the staff seemed to be more interested in talking to each other than serving the customers.
michaelmorris . 2013-03-22
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The Art House Cafe, next door to Huntingdon Hall in Worcester is a great little cafe. With a good selection of drinks, even alcoholic, and tea and coffee, we were pleasantly surprised that Chai Latte was on the menu, my companion's favourite drink! We ordered 2 sandwiches (other, more substantial meals, were available), BBQ Breaded Chicken and Cheddar and Chicken and Salsa, both on Ciabatta bread. They were very nice and tasty. We also ordered fries to share, maybe it would be a nice touch to include the fries with the meal. At £6.50 for a sandwich, it isn't cheap, but the quality was very good. Total bill £18.90, for 2 sanwiches, fries and a tea and a soft drink. A very good lunch venue in Worcester. Will definitely go back and sample other sandwiches and for shoppers, it is a must try!
sherlock641 . 2013-01-30
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128 Opinions
We had a birthday party at no 35 and it was the perfect venue. Really well made drinks and cocktails, great food and the service was excellent; nothing was too much trouble Highly recommend for popping in for a drink too
515 Opinions
I went to the cafe zest and I asked for some ice as I was having a coke and it was not in a cooler. I was told by a very unpleasant cashier that they didn't store ice. After quite some time of adding up the items in the till, she charged me for beer instead. £2.80 for a lukewarm drink a d £6.60 for a panini not warm enough. I was not even given cutlery. No wonder the place has hardly any customers. The lift and one of the escalators were not working and some of the shelves on the ground floor were empty. Shame of a place. It used to be a great Department Store. I will not go again.
224 Opinions
The customer service is terrible. I've experienced rude and sarcastic staff on multiple occasions, which makes the whole experience frustrating. While the food is decent, it's definitely overpriced for what you get.
97 Opinions
Just been there for a tray of dried up chicken meat cost of £8.50 which was totally inedible,disgusting food stay away thrown straight in the bin.will definitely not be going there again