The Crown in Worcester

Not good! Went for a late lunch at the weekend. Sticky overflowing tables, sticky floor, dirty toilets. So many problems again (we've been a few times, it's rapidly going downhill.) Long delays ordering then waiting for drinks and meals. Getting served at the bar is an ongoing problem. With no proper queuing system...it's a nightmare free for all, after 15mins+ this causes understandable customer tension/ staff stress. It's not nice! Today's incredibly rude barman liked to serve his mates/ or really loud pushy blokes. He got shouty with a small family trying to order food (that had run out) and when they didn't understand he refused to serve them for being rude (they weren't!) cancelled their order and walked away leaving them bewildered at the bar. Interesting that he didn't do that with the large group of worse for wear, sweary, revellers on a pub crawl, pushing infront of young families and the elderly locals. It's a lovely old building in a good central location but the kitchen and staff are over stretched with regular staff, food and drink shortages (really how can you run out of the basics?) Needs sorting out at a higher management level to give the genuinely nice frontline staff a fighting chance! (Except for the rude barman who should be removed and retrained asap.) I'd swerve this bar until it's been overhauled. There are plenty of other local food and drink options (including a cracking, well run Weatherspoons a few miles away.) Taxi!

It is a great place to meet and watch the world go by, and the coffee is very good .

Only went to the bar ,fast friendly staff and good inexpensive drinks.

The hotel was really good . Unfortunately in the bar was poor . Bar staff would just walk off when people needed serving . Had the steak pudding to eat . Couldn't cut it because it was too though. Not good at all

We had a lovely meal and extremely prompt service . A nice place to go x

Food was good value it was we presented well staff were helpful The place was clean there was a good choice of real ales to chose from with clear information about each real ale I chose evil elf it had a nice taste Tables were clearered in a timely fashion

Wetherspoons Cask Quality real ales. Best prices in town, accept CAMRA discount vouchers

The Crown far exceeded my expectations! Great service, dedicated staff and is in a perfect location for those wishing to have a central base within Worcester.

Reasonable priced accommodation in the centre of Worcester. Rooms clean and tidy and very quiet. Full access to Wetherspoons for evening meal and breakfast, so that was very handy. No onsite parking, but cheap rates with shopping centre across the road. Staff very friendly, don’t have any issues. Phone reception is terrible, but there is access to WiFi.

Good Wetherspoons in heart of Worcester. Quick service and good value food. Christmas dinner is very nice. Try the Wetherspoon app.

Had a few bad experiences but the service is good here most of the time Staff are all friendly Food is hit and miss

The meal deal is very good value -

Love this hotel so quiet and so friendly staff

Good was well priced, and so were the drinks

Had nights out in the crown many times in worcester, cheap drinks, decent bar staff and in central worcester. But, where has the disco gone on Friday and Saturday nights

Spoons.. standard. In my home town and is oftenna starting point for night out. Partial covered outside seating ingrown passage. Wifi and most phone signal not so good at the back of the pub. Last few times I've been in, it has been way quicker to order at the bar than use the app. Good value for money and a selection. Both for food and drink. Right in the centre of town.

Super accommodation at a great price. We had the feature room, great size, comfy bed and loved the nods to Elgar including the carpet 😀

Clean and not to busy. Very quick service.

Was good food, but the restaurant was very cold

Great food, happy friendly service Lovely old building..

Food was ok but not as good as some other wetherspoons I've been in.

Only went for a drink here, but enjoyed the atmosphere. Got a bit feisty on the table next to us with some girlie's having one too many it seemed, however another bottle and they were all lovey dovey :-)

Probably the worse disabled toilet in any Wetherspoon pub I'm used. Coffee area not maintained always running out but no checks.

Really poor, ordered online, got food but 10 mins later still no drinks,had to chase twice. Got drinks after finished food, whats point of ordering online. Not even an apology

Waited at the bar for over 10 minutes, it was busy, but not enough staff at the bar where I was and staff not watching the bar to see who was next and I had to shout up in the end. So ordered on the app for my next drink, which said 1 minute wait for drinks, table number wasn't accepted, so put table next to me, after 15 minutes went to find out where my drinks were, was told it's not here so must be on it's way, after another 5 minutes staff member came to me to tell me my drink wasn't available and asked me to choose something else, when it's busy it's ridiculous

Enjoy staying here at The Crown, staff are helpful and rooms clean. Good selection tea tray too.

If you don't have time to wipe down the sticky tables and replace or clean the sticky menus then what does that say about the kitchen. I did not order food but it's a good place for value and cheap drinks. A very busy popular place probably for that reason.

Great pub with central location, love the app to order food and drinks, brought to the table quickly, I like to order before I have finished previous drink so next one is at the table ready, no wait. Food is standard pub grub but good deals means good value

Had a night away with some friends. Couldn't find fault with the rooms, spacious, well equipped and clean. Hotel staff very pleasant and nothing was too much trouble for them. Pub is vast but kept clean, bar staff efficient even with the number of customers we were quickly served at the bar. Didn't have too long await for our meals.

Busy place but food n drink spot on

Worcester now only had one Wetherspoons following the sad closure of The Postal Order. Further for me to walk but worth it. The meal I had was excellent, made more attractive as it was " Managers Special" The food was excellently cooked and delivered promptly. My only gripe was that "Managers specials"could not be ordered on the app. so I had to queue for ages to be served at the bar. Not enough staff.

Always come in after training on a Sunday. Always out of hot chocolate! And never get to use the app in certain areas because of the lack of WiFi and data signal

Absolutely disgraceful service here. We visited to get a quick meal before heading to the theatre, before ordering we asked how long the food wait was and were informed that there was only one order on the board currently so it would be less than 10 minutes - this would have been perfect. We placed an order for drinks before quickly deciding what food we wanted so it would all be ordered together. Both meals came with drinks but the barman put the drinks through separately and so charged us extra for drinks. When questioned he had such a bad attitude saying its how the till worked and that as we ordered the food after it was just how it was. We said that he could have offered us the second drink with the meal but we just got no other response than that's just how it is. We sat down and found that our drinks were flat so had to go back to the bar to get them replaced. After 10 minutes a member of staff approached the table to say that one of the curry's that we'd ordered had ran out (it was 6.20pm and curry night, so shocking they'd ran out). My friend asked if the tikka massala was available instead but hadn't committed to the change, the staff member said they'd go and find out and come back. Well, no-one came back at all so we assumed they'd changed the order. After 30 minutes of waiting from the original order there was still no sign of food and we had five minutes before having to leave for the theatre. We had no other choice but to ask for a refund on the order. The duty manager didn't seem fazed by it at all, even as it was explained that the original barman's attitude was incredibly poor and customer service in general was severely lacking. I know with Spoons you expect cheap and easy but this was a complete shambles.

A typical wetherspoons pub with good food and beer at reasonable prices, friendly staff and a great atmosphere.

A good pub, well located in Worcester with a nice friendly atmosphere. Bangers and mash definitely wasn't the best I've tried.

We stayed for one night Tuesday - Wednesday the room was not the worst for size or cleanliness, however the issues with the windows , and noise is the main problem, from people making noise, shouting from the pub below, to the high street, and uni students, people having domestics, and endless deliveries, throughout the night, banging shouting, so I hope it was a one off but terrible experience, staff want interested when checking out, so all best hope you have a better experience.

(Review resubmitted due to images not uploading) Yet another visit to a different Wetherspoons branch - no 106. A nice Wetherspoons pub, however as it is now the only one left in Worcester, after The Postal Order in Foregate St closed down, it is a rather busy pub! A bit of a mistake by Wetherspoons to be honest to leave a large City Centre such as Worcester with only one branch. It is a long thin pub with a beer garden to the rear and an additional seating area upstairs, which I didn't know until I visited the Gents. Managed to find a dirty table towards the back of the pub, which was eventually cleared. Had to order at the Bar, as the EE mobile network signal is non-existent inside the pub, therefore the Wetherspoons app would not work, not even when I managed to connect to the Pub WiFi. However as I had to order at the bar, when I returned, the table was occupied. A common issue when ordering at the bar. Ordered a Vegetarian Breakfast and a Pint of Titanic Black Ice beer, which was on offer at £1.29 a pint. Unfortunately service was quite slow, Had to chase up my order with a member of staff after a while, which then seemed to be forgotten about. Had to then chase up again, only to be advised it was a half hour wait for food! This was not advised when I ordered. Breakfast arrived after half an hour and was lukewarm. Although I appeared to have received an extra piece of toast! Not a bad pub, however Worcester really does need a second branch! As I've been finding elsewhere, cutting back to only one branch in a large area is a bit of a stupid mistake by the Wetherspoons Senior Management. Some areas have a Wetherspoons pub that is just too small/busy just for one pub in the area. Worth a visit if in the area (and if you can find a table!), however some improvement could be made overall. Edit: Returned in the evening (5:30pm) to see if service was any better. Pub was still busy and drinks arrived through in good time. However, the food order was a bit slow at arriving, around 24 minutes this time. It is a shame as this isn't a bad pub, it is just let down by slow food service. Had the 'new' 10" Crunchy Chicken and Smoked Chipotle Wrap, Chips and a Guinness.

This former coaching inn is a great spot for lunch! It's a Wetherspoons restaurant and has a nice seating area outside on the street. I went in spontaneously. It was very busy but I found the staff to be friendly and helpful. A staff member kindly directed me to the allergen screen. All the allergens for everything on the menu are detailed on a touch screen mounted on the wall. Ordering at the bar was easy and the prices represented excellent value for money. Despite the busy lunchtime rush, I didn't have to wait long for my food. My lunch was piping hot and delicious. I recommend this restaurant and would eat here again.

Great service as to be expected in this long and narrow Spoons. Beer garden to the rear, hotel across the courtyard.

Fabulous pub, extremely busy but it was a Saturday lunchtime when we visited, so we did have to wait for our food to come out. The meal was hot and tasty, and the staff were friendly. Excellent value for money.

Absolutely disgraceful service here. We visited to get a quick meal before heading to the theatre, before ordering we asked how long the food wait was and were informed that there was only one order on the board currently so it would be less than 10 minutes - this would have been perfect. We placed an order for drinks before quickly deciding what food we wanted so it would all be ordered together. Both meals came with drinks but the barman put the drinks through separately and so charged us extra for drinks. When questioned he had such a bad attitude saying its how the till worked and that as we ordered the food after it was just how it was. We said that he could have offered us the second drink with the meal but we just got no other response than that's just how it is. We sat down and found that our drinks were flat so had to go back to the bar to get them replaced. After 10 minutes a member of staff approached the table to say that one of the curry's that we'd ordered had ran out (it was 6.20pm and curry night, so shocking they'd ran out). My friend asked if the tikka massala was available instead but hadn't committed to the change, the staff member said they'd go and find out and come back. Well, no-one came back at all so we assumed they'd changed the order. After 30 minutes of waiting from the original order there was still no sign of food and we had five minutes before having to leave for the theatre. We had no other choice but to ask for a refund on the order. The duty manager didn't seem fazed by it at all, even as it was explained that the original barman's attitude was incredibly poor and customer service in general was severely lacking. I know with Spoons you expect cheap and easy but this was a complete shambles.

The usual Wetherspoons establishment.... You get what you pay for. Very pleasant sat outside in the sunshine though. A busker made it a very enjoyable experience.

Excellent atmosphere good selection of beers Well worth a visit Highly recommended

We went out hear and brought ower dog with us sat out side my boyfriend went to pay for food . And then we get told the dog can’t site out side we will have to leave so you can imagine how annoying that was and boyfriend went asked for a refund then they said fine eat your food go . It’s disgusting service avoid at all cost

The food was to a standard you'd expect from wehterspions. And those who know my reveiws know I'm a big fan of seeking old jd out. Sadly this one failed to impress me. In fact possibly the least favoured of the ones I've been to yet. It was Saturday lunchtime. However I would expect some level of consistency so not much of an excuse. Firstly I understand the need to maximise profitability but downstairs it is just ridiculas how close together the tables were. To the point of one table having to move in order to let another table be seated. Once seating had been found upstairs it was down to ordering. I wanted a meal with a drink. So I ordered orange juice and lemonade. Out of stock. Ok so Pepsi max cherry out of stock. Raspberry lemonade. Cans only eventually got down to normal pint of Pepsi I understand saturday lunchtime but to run out of fundamentals like that seems a bit bizarre. So to the food. After a much longer wait than is normal out came the food. No general complaints but on the all day breakfast the eggs were broken and over cooked. But the steak fish and chips and beef madras all went down well. So food not too bad toilets not best but again it was busy. Bar was soaked and u think that could have been cleaned a lot quicker it not bad. And I'd give it another chance but not my favourite like bewdlys george hotel

Booked for a last minute stay in Worcester and very impressed. Room was great quality and excellent value for money. Staff were very helpful and always available. Food on-site is Wetherspoons normal menu. No parking, but discounted rates are available through the shopping centre carpark (who were also very helpful!)

Good pub with plenty of beers and lager to choose from, nice outside seating area, with ample space for smokers, very big inside but had a pleasant vibe with friendly staff. Didn't try any food. Did try a couple of gins. They had a few offerings and were reasonably priced.Toilets where nice and clean.

Lovely place to stay for the night. I got slightly confused before I realised that the upstairs room numbers are separated by the central cobbled passage which divides the hotel. Certain room numbers are on the left side of the cobbled walkway and certain room numbers on the right entrance. Apart from that minor error on my part, my stay was perfect.

It's okay. Better after refurbishment. All local Sainsbury's stores have empty gaps on shelves.

Spend wonderful 2 evenings in this nice pub in Worcester, centrally located right by shops and sights, close by racecourse and the river We loved it, great drinks, value foods and fantastic staff, especially JC our table waiter You can't go wrong here, courteous and professional

I'd been to Worcester many times, under duress, I must stress. Dragged there kicking and screaming by in-laws every time we strayed within ten miles of the place because, you know, we we had to. Worcester is quite well-to-do and the in-laws really weren't. The Hyacinth Bucket principle lives on and I came to loathe the place with a burning passion. Shame really, it's a lovely City. Now, many years post divorce and happily married once again, we ventured to the The Crown as we passed through Worcester on our way to Wales. It was time for a morning feed and two traditional breakfasts had our name on them. The pub at 8am was quiet, clean, welcoming and the staff were genuinely friendly too. It's a Wetherspoons pub and so we knew what was coming and we weren't disappointed. All the usual suspects were on the plate as expected. Two red hot and almost painful to eat hash browns stood guard over tepid bacon and a an almost hot sausage. Warm toast formed a flood barrier protecting the feast from the baked beans that had been microwaved to an acceptable temperature whilst gathering a thin sin on the sauce. That and a couple of coffees set us up for the day and we headed off to Tenby fed and watered. Recommended and Worcester really is a very nice City. Just leave your past behind...

Decent. My friends LOVE it here. Especially the Chicken Tikka Masala! Wonderful prices, a whimsical atmosphere but the food could be a little better.

Tried the Korean chicken this week delicious hope they keep it on the menu.service good as usual even though it was busy food was prompt.well worth the visit again.

We stayed here ,was pleasantly surprised ( as it was a weatherspoons) the room was fab ,very clean very happy will stay Agian when in the area agian, great breakfast Nd cheap drinks

This spoons is by far the worst I've ever been to ... sticky tables, cold food and staff that don't have a clue....

Always bring my elderly aunt and uncle here every month for lunch and a large glass of grant burge shiraz...Nice atmosphere staff usually very good.i regularly pop in on my own most weeks and enjoy it.worth a visit in my opinion.

Came here for a meal and no chips available Friday before bank holiday!

Diabolical. Ordered three meals one came out after 20 minutes and the other 2 40 minutes later. Ordered on the app has to fetch our drinks from off the bar.

Great food , excellent value for money. As with all weatherspoons, shame the service lets the good reputation of weatherspoons down, waited over 25 min for food ,which is a long time compared with most spoons, Food just warm, tables not cleared, additional drinks order a long time In coming we had already drunk ours when it did arrive. Yet pub no busy at all Very disappointing.

Hardest poached eggs , toast cold and barely toasted. Worse presented and cooked wetherspoons breakfast we've ever had sadly. Staff and pub lovely maybe just a bad day in the kitchen.

Myself and my mom had a lovely meal here, fish, chips & mushy peas- not something we would usually get at a Wetherspoons but we fancied a change and it was absolutely beautiful. I will definitely be having the fish and chips again. Very yum (considering it’s not something I would usually eat).

Never been in but keep showing I was

Exactly what you would expect and you get what you pay for

The menu is extensive and the food is very good coming in reasonable portions. The service is awful with no attempt to provide even the most basic level of customer service. It takes ages to get a drink, food takes longer so we didn't bother with dessert. The food arrived in dribs and drabs so there was no sense of eating together. The restaurant insists that you pay upfront and even tries to get a tip on top of the service charge they levy for non existent service. They remove the dishes as soon as they can. I had to stop them taking two we hadn't finished. They even count the cutlery! I won't be risking a second visit.

There seemed to be a shortage of staff, which didn't help. Just a 'free-for-all' at the bar to get served.

We encountered some of the worst service we’d had in ages. We mentioned to one member of staff the coffee machine was broken. He responded with attitude saying “that’s not my problem why are you telling me about that”. Honestly your recruitment really needs to be looked at. The food we had looked nice however it was cold. As we’d encountered such rude staff we just ate it without anything else ruining our visit. If you haven’t got a kitchen manager overseeing the quality of the food no wonder the food is as rubbish as the service

Fantastic staff friendly atmosphere

Had a sirloin steak not the best I've had a lot of grissle, bad choice today. I have had some nice steaks before I think it was a bad cut.

Very interesting museum covering the history of a true aviation pioneer

Great place ,lovely friendly staff ,lovely food,enjoyed 3nights stay would highly recommend

Worst customer service ever at The Crown Worcester this morning

The wifi signal. Is poor , but otherwise great

Decent prices- service is hit and miss, great selection of drinks amd food quality varies... but... cheap. It's a spoons!

This is a weatherspoons pub, and I know they are basic but I have to say, when you want a good pint and a well priced meal, then visit. I have to admit I like them, good honest and well priced fair..😍

Enjoyed a day out in Worcester. Enjoyed my lunch at The Crown, friendly and efficient service. Tables clean and cleared.

Cheap place with cheap beer and food, and the internet has disappeared when you go inside.

Excellent service by bar member Becky. 100% deserves a raise. 10/10 everything. Up Becky. Amazing Tequila Rose shots. If you come to The Crown, get served by Becky. Absolutely brilliant.

Good honest pub food and great price

Very good atmosphere and very good beers.

Had a very comfortable stay in The Crown at Worcester. Very helpful staff and pleasant room.

No table service, when you go to the bar, bar maid literally did not speak, I had to tell her what I wanted, she didn't acknowledge my order, then when the transaction appeared on the card reader, she still didn't speak, young blonde, too busy chatting

Not the best Wetherspoons experience but OK for a fairly cheap Guinness

Always busy but the staff somehow manage to be prompt, friendly and professional. It's a spoons so you know the foods always great and the pints cold.

Busy but is a wetherspoons cheap food nice stuff

Best value pints I have ever seen. Lovely building with multiple rooms. Cheap pub grub. But...£1.89 for a pint is the main draw

Stayed the night, very nice room, clean and tidy, but, I was pretty much in the loft, and the lift wasn't working when I wanted to go to my room 301.🙄

Lots of hidy places to talk food good staff friendly very full on race days

No vegan breakfast items available sadly...

Weatherspoons, it is what it is

In my opinion, the better of the two Wetherspoons in Worcester. Its location does it a favour, though.

Pints are what you can expect from a wetherspoons but the time of service is woeful. waited 35 mins for the cheapest and plainest burger they had. It was not busy the time i was in. I previously have ordered from here before so expected a longish wait time but this is awful

Average Wetherspoons, Diabolical WiFi - regularly drops out meaning an unreliable connection.

Nice Spoons. Large and clean compared to some. Saturday night atmosphere with a mix of people.

Food was fabulous , service great shame about the customers round me. Load foul mouth drunks, didn't care I had my young daughter with me

As always first class. My wife and I had a great hearty breakfast. Good value.

A nice historic public house and hotel, toilets upstairs with accessible on ground floor. Lots of seating out front so good for people watching whilst having a drink. A long ground floor room slightly dark, upstairs is a lot lighter and quieter. My curry was good, wife enjoyed her lasagna but the salad was wet through which put her off. Good service 😎

After an evening of celebrating came breakfast and the choice of the Crown was spot on. A very good , plentiful portion , served quickly and at a great price. The venue was spotlessly clean and the bar service very good. Best place to start the day.

Not much to complain about as it is a bar. Loud sometimes but that's to be expected. Staff are outstanding ! Food is sometimes a little unappealing but still tastes good. It's cheap !! Great place for drinks and a meal. Would reccomend before a night out. Their breakfast is amazing ! 😍

A most unusual old building with an outdoor and indoor outdoor seating area . The inside of the 👑 Crown is unusually long and narrow . A good selection of ales were on sale including Jaipur which is one of my favourites and Villa Maria sauvignon which my wife likes . We were originally just having one drink but after seeing what was on offer we made an afternoon of it . Then we had a light meal . My wife had chicken strips and I had a cheese and tomato panini , both of them were delicious .

Nice big Witherspoon , pub is nice and peaceful in the afternoon but full of loud students in the evening especially at the weekend.