Tesoro Lounge in South Gloucestershire

They used to be brill for breakfast but I would say the quality has dropped significantly

Always a good place to go! Food is good and it's not too crowded at times.

Great atmosphere. Food excellent. Staff friendly.

Great food. Top service from Kelly! That latte art was something else!!!

Great food and service from Kelly.

We only had desserts on this occasion but all was delicious 😋 lovely atmosphere and surroundings. Definitely go back again.

Had an amazing mocha that Kelly made me, she created a beautiful design on top and when I asked her how she made it, she made another drink to show me. She said she had previously worked at a coffee shop and that's where she got her experience. Her creativity with her designs are amazing let alone her great service, I wish I got a photo of the design!

Very disappointed! Sunday early evening and more staff than customers and we ordered food and it was very poor quality! Attempt to get the attention of the staff but they were more interested in their own mobiles .. No check back! No welcome! And I'm afraid it's a "Not to return" Place for us ..

Unfortunately the food was luke warm. No check by waiting staff. Disappointing.

Nice food, lovely staff and very helpful.

Expensive for very average food and atmosphere.

Excellent service, great atmosphere

First visit,excellent all round

What can I say but excellent service by Kelly she made my sisters 40th very special by Decorating the table and also drinks on arrival which was a lovely touch. Kelly went above and beyond to day my sister was very overwhelmed thank you so much Kelly for your hard work we will be coming again⭐️⭐️⭐️⭐️⭐️

Staff really friendly but food awful and definitely not value for money, bottle of mediocre prosecco £30.50

Rapid app ordering! Coconut milk lates!

We always enjoy visiting here. Staff always friendly and helpful, they always know to put table raisers on which is a nice touch. Due to table layout and how busy it can get, it can be awkward getting to the ground floor toilets at the back. They aren't labelled as disabled but a few grab rails in the toilets would make it easier

Can’t understand why anyone would eat here. Overpriced, poor quality food. Breakfast and a coffee is about £20! Avoid! Breakfast at the Swan or Shelley’s is a much better breakfast at half the price.

We all (group of four) had a good meal here. We used the QR code on the table to order and pay. The food came quickly and all of us liked what we ordered. I had bang bang cauliflower and my wife had bang bang chicken. Drinks were reasonably priced too.

Really good food, nice atmosphere, good service, nice and quick owing to ordering and paying on your phone. Kids meals were generous for the price, can't complain at all;

Food is nice and the environment is cozy❤️

Was unable to order breakfast muffin so ordered a bacon and egg sandwich on brown. Waitress brought white bread, said that there wasn’t any brown bread. I told her that I really wanted a muffin but couldn’t order it and she said that they were out of muffins and brown bread but that some were being delivered the next day. I said that wasn’t much good to me. What could she say. !!

Great food, quick service and well priced for lunch.

Only had coffee, which was good, a bit more expensive than other cafés hence the 4 stars

First visit good service helpful staff nice and clean well cooked food

The staff here are really friendly and the service is fast. As a bonus it's dog friendly and overall a great place for coffee and brunch.

Nice and chilled on a Sunday. Great service, nice atmosphere and generally a nice place to hangout regardless of who you are!

Had a disappointing burger, £14 for small burger & few chips, won't be coming back, tried burgers all over & this is near the bottom 😑

The Bang bang chicken is banging.

1st time in this establishment Very impressed. Atmosphere was good Appeals to all ages Feels like a mini Wetherspoons Recommended

As with all the Lounges, extensive menu with excellent food cooked to a consistent high standard and friendly efficient staff. Only missing star due to issues with using Google Pay on the ordering app almost always fails for me at Lounges so have to use card details.

Simply the best in Thornbury , nice atmosphere, good food, very good drink, Moretti beer 🍺 😋 👌 Thanks to all the people working in the tesoro lounge they are exquisite 👌

We were 6 adults and 3 children for Sunday lunch. There was a menu for everyone, including: gluten free, Vegan and Kids. Our meals all got the thumbs up, Smashed Avocado brunch always a safe favourite, Shakshuka poached eggs in spicy sauce, the gluten free smashed burger was highly praised, there were no disappointments. Very child friendly. Comfortable chintzy soft furnishings evoke 50's atmosphere. Relaxed vibe. Happily recommend for breakfast/brunch/lunch with or without kids.

Thank you for a lovely meal. Kelly was amazing, checked everything was good and we had everything we needed. Great service .

Lovely friendly atmosphere Food excellent we live in Thornbury so visit regularly so always enjoy opportunity to visit staff very friendly recommend to anyone

Tesoro lounge is the best place in Thornbury , if you like good atmosphere there is the right place , nice light , nice beers 🍻 Moretti is my favourite 😍 , there is the Cowboy Burger 🍔 that is just Amazing , I live in Thornbury from 2014 and Tesoro lounge is just different from other places is special , The Head chef " Diego " is the Best !! He like is job and the food is always amazing 👏🤩 The guys on the bar are friendly and well organised , the idea of a big jag of water in the bar for help your self is definitely the best (cold fresh water)👍 . Thanks guys I will come back soon ✔️

As someone who uses an electric wheelchair it was nice to see staff try and accommodate my need's by using table feet so the table can be raised to allow me to get my legs under the table rather than eating to the table side on, asking if a spoon would be easier to eat with, asking if I would like chairs removed to allow more space, all these little things add up to an exceptional experience, food was great and we will be back

Went in around 9.30pm, nice and quiet so you can have a conversation without having to shout lol, I ordered a hot chocolate with skimmed milk and it was yummy. Great atmosphere I love the lighted candles.

Best plant based burger that I’ve ever had out.

We had a lovely lunch here this week.We ordered food via the app and it is well set up and easy to select your options, just not very personal. The food (I had the Buddha bowl) was well presented and tasted good. Service at the table was pleasant and quick and the whole place had a relaxed atmosphere. Mid range prices (£15 ish mains) and a varied menu with plenty of choices.

Great stop for quick lunch. Had the soup and panini deal which was lovely. The staff were so helpful when I changed my mind about my order 5* for them

We had a lovely lunch here this week. I’m unsure about ordering food via the app but it’s well set up and easy to select your options, just not very personal. The food (I had the Buddha bowl) was well presented and tasted good. Service at the table was pleasant and the whole place had a relaxed atmosphere. Mid range prices (£15 ish mains).

Awful. Food is poor. Yate and Bedminster Lounges are good, so surprised by Thornbury’s poor food. Cocktails are ok, but food is well below standard. Maybe I went on a bad day.

Great tapas, nice friendly buzz, kind enough to store our bikes. A lovely birthday meal with something for everyone.

Friendly staff, quirky decor. Fab food

This place is lovely!! Amazing service, friendly servers and gorgeous food - I recommend the tapas!!! Definitely visit

I've visited twice in the past week and have been disappointed both times.

Great place for full English. Breakfast was massive and all ingredients were excellent. Service was efficient and friendly. Highly recommend this place.

Great service. Great food. Great atmosphere.

Best burger I’ve had in the UK ! Honestly I live in London now but will come back only for this till here. And for some surfing nearby, as well.

We have been here a few times now. We have always found the food and drinks to be really nice. There is a great atmosphere in the place, not too loud. The staff are always friendly, and that includes to our children and dogs. A big shout out to Ruby who is always especially friendly and helpful - a lovely young lady. I have witnessed other customers being rude, and she deals with it with maturity beyond her young years. The outside seating is a great addition.

Lively place on an Easter Monday afternoon!

Excellent lunch - food great, service superb - not suprising it was busy!! But I still consider my feedback realistic!

Great cakes and coffee. I liked the chaotic interior decor they'd gone for too.

Excellent service, amazingly friendly staff, and the food was great

Love the decor,lovely food, good service. Family friendly,a bit noisy when we dined.

A very pleasant atmosphere and a wide range of ages amongst the customer's. We ordered from the bar and each time the food and drinks arrived promptly. The food and drinks menu has something for everyone and the meals that both my wife and me had were very good, tasty and hot. Most of all I would say the ambience was the most outstanding feature, very warm and comfortable.

Fantastic Sunday brunch with friends, made even better with wonderful chatty service by staff all the way from Madeira! Food was great, music not intrusive! atmosphere was calm and relaxing, did not have to shout across the table to be heard. A nice way to start the end of the week. Easy to see why the place is full more than similar venues in Thornbury. Reservations online recommended. Will be back very soon.

Embarking on a midday sojourn at the illustrious Tesoro Lounge promised a respite from the mundane rhythms of daily life, beckoning with the allure of a culinary oasis amidst the bustling currents of the lunch hour. Yet, alas, my culinary odyssey was met with a series of missteps that left me adrift in a sea of disappointment. As the clock struck noon, I eagerly awaited the unveiling of Tesoro's lunchtime offerings, harboring hopes of a repast that would elevate the mundane to the sublime. Alas, my anticipation was swiftly met with the disheartening revelation of an overcooked chicken dish, its once succulent flesh now rendered dry and lackluster under the unyielding gaze of culinary neglect. Seeking solace in the comforting embrace of cheesy chips, I found myself confronted with a paltry offering that bore scant resemblance to its promised indulgence. Bereft of the promised richness and abundance, the chips languished beneath a meager smattering of cheese, a mere whisper of the decadence they purported to embody. As the shadows of disappointment lengthened, so too did the weight of the price tag attached to this culinary misadventure. The disparity between cost and quality served as a sobering reminder of the fleeting nature of gastronomic satisfaction, leaving me to ponder the true value of such a lackluster repast. In the aftermath of this culinary excursion, I was left to grapple with the lingering taste of regret—a bitter reminder of the missed opportunity to savor the delights of Tesoro Lounge's lunchtime offerings. While the ambiance may have hinted at sophistication and refinement, the reality proved to be a far cry from the promised oasis of culinary excellence. In conclusion, Tesoro Lounge's lunchtime offerings, while promising respite from the rigors of the day, ultimately failed to deliver on their lofty aspirations. With overcooked poultry, lackluster cheesy chips, and a price point that belied their inherent shortcomings, the treasures of Tesoro proved to be naught but fool's gold. Proceed with caution, dear diner, for the sands of disappointment may lie just beneath the surface.

We had a works do, a table for 26 people , it was absolutely no hassle for the fantastic team last night. The food was exceptional. Delivered to our tables quickly, it was hot & without exception delicious! The staff, led by Kelly were professional, friendly & nothing was to much trouble. The atmosphere was relaxed & friendly. Without doubt we will go again!

Great local eaterie, friendly staff and delicious food 😋

Great food, drinks and service. You're able to order at your table via a QR code too which cuts out the queueing.

So I love this restaurant, I often use this location to treat my engineers to breakfast or lunch. The setting is delightful, although it is a big place it feels snug almost cottage like. It is very clean, including the toilets. The food is lovely, I have never been unsatisfied with my order. I often find that food locations either have good food or good coffee, but this place manages to deliver an all round good experience.

Fabulous is the best way I can describe my experience here. Food was delicious and very reasonably priced, staff were fantastic and the atmosphere was just great. It was my first visit and I will definitely be returning

What a lovely place for a catch up with family reall tasty food and very friendly staff.

Very busy. A good atmosphere. Friendly and professional staff. Dog friendly. Excellent food and great coffee.

Visited at 6pm on a Monday evening for a friend's birthday, table of 15. I bought two cocktails - Prosecco & Passion Fruit Martinis for £11.95 (one for me, one for the birthday girl.) Never having had one before it was delicious. We all ordered our food individually at the bar taking advantage of the "buy a main, get a free dessert" offer. The dishes all came out together fairly quickly after ordering. My Nasi Goreng was delicious, just the right amount of warmth and spice. Other diners around the table had Bang Bang Chicken, the Chicken Burger or the Lounge Burger, everyone said the food was lovely. I had Churros for dessert with both chocolate and salted caramel dipping sauces. Dusted with cinnamon and nice & crispy they were very moreish. By 7pm the place was heaving, all tables full. The three or four serving staff were rushed off their feet but they were polite and always had a smile for us, they are a credit to the Lounge. (The kitchen must have been extremely busy too, well done to them.) All in all a good, reasonably priced meal in lovely surroundings. I will definitely return with my family.

Pros Brought Thornbury up to the 21st Century. Good service even when busy. It needs a good staff quota to achieve this though and talking to the staff it had to prove its worth to warrant the right workforce. Know what to expect like all the other restaurants in the chain. Kelly is a fab hostess and has always looked after us as a family of 3. Good menus choice. Cons. A chain. Not cheap. Where is?! Flat breads on the menu need to be revised. Doesn’t work for us. Rustic decor needs a little modernising?

Well worth the visit for eating we had the Malaysian dish and was spicy as it should be,also well behaved dogs are allowed,

A new lounge but following the same formula as the others I have visited. This one only under a year old but recognisable and consistency good.

Nice place to eat ,prices good and good gf menu if needed

ruby treated us really nicely and made sure we had a good time

Went for the Sunday night quiz and food. The food was excellent and the staff freindly. The quiz was great with a good mix if questions.

Great service from the staff. A special shout out for Maia and Kelly. Unfortunately, you didn't have all our choices available on the menu. We have used a few of the lounges and think this one has a nice atmosphere. It's got a cosy feel. The quiz was a nice addition too!

Very poor service, considering we had pre-ordered and food was pretty indifferent when it did finally arrive!

Relaxed dining experience. You can order all via your phone. Friendly prompt service. This lounge allows dogs. Very nice food although the dinner portions can be a bit on the smaller side. You can order and pay from your phone, which is convenient, but you are asked to decide your tip before you have eaten or had any service.

Went with friends who live in the area and had a great night. I was a little typsy and cheeky with the staff, and they were very accommodating, joining in and being lovely. Great atmosphere

Stunning decor, upmarket cafe vibe, slightly bohemian. Popped in for Tueaday Tappas special which did not disappoint. With the quality of venue and food, the only thing missing was a waiter to take our order at the table instead of at the bar or via the table QR code. Understandably, this is the normal these days. We'll done Tesoro!

We used to love going to the Tinto lounge in Gloucester Road so when it came to thornbury I was excited. Went for a celebration meal with friends on a Friday night to be disappointed. It just feels like a chain now and the crazy order via an app system made me feel like I was in an airport restaurant. The food was fine but to be asked for a service tip (default of 20%) ahead of actually getting any service really take the mock! On a positive the food was ok but boy do they need to change the format and bring back some character and service.

After being ignored by the staff we walked out.

A nice place to have lunch. We weren't too impressed with tapas, but arancinis with mozarella were great! A large selection of drinks too.

Excellent food Excellent service thankyou kelly for a pleasant meal phil Paula rex

First time I've visited this place after a friend recommend it to me! I tried the full English breakfast which was very nice. The staff were very friendly and polite. Overall it was a very nice exsperance

Amazing food staff lovely and friendly. X

Staff very helpful as we needed to change tables as I am disabled ,they were very helpful food was good and filling and nobody rushed us even though they were busy

Great food and lovely service from the team. Varied menu and part of the lounge chain in the south west.

Organised a Christmas lunch here for my colleagues and volunteers. Staff were really helpful, friendly and bent over backwards to help - including moving table when we raised concerns we didn’t quite have enough room. Brilliant. Only issue was the mash potato that came with many of the dishes - virtually liquid!

Food served cold on hot plate. Staff not very interested in doing their work. Atmosphere ruined by receiving completely wrong table( we booked 1 week in advance by the windows ) in front of the toilet .thanks . We wont be visiting again.

Shame. Have been here numerous times before (and it's been good) but last night's experience was somewhat lack luster. The member of staff who introduced herself to us at the beginning of the evening (as table service) was conspicuous by her absence from that point onward. Why say it, if you're not going to do it...

6 of us and my pooch ate there today. It was really lovely. Good food & lovely staff!

This is my first time going to the lounge but the people I was with have been quite a few times , and even they said that this day the food was the best its ever been , nice size portions too I think it depends on who is the chef as some days it's better than others , I think the only thing to improve would be consistency with it

We have visited The Lounge a number of times and we have definitely fallen for the place, the food, drink and the staff are always so friendly and helpful. From our visits, more of our family and friends have also visited and all have said how good their visit was! We take Ted, the dog, who has become a favourite with the staff - and he loves the attention! The food that we have had has always been brilliantly cooked, it’s been fresh and v tasty. The staff are great fun and take a real interest in making our visit enjoyable- well done Kelly! Will be walking in again soon! Thank you!

The place being completely quiet, so there is no staff shortage issue. After ordering online and then receiving email of successful completion. It still took 16 minutes for drinks to arrive... one orange juice and one draft beer. Straight after drinks arrived, the food arrived... Food was OK, overpriced for quality, but nothing was wrong. Childrens macaroni cheese should be replaced rather than served in the same dish that it has been cooked in and stupidly hot for children. However, there were only 3 tables in the whole place (two still hadn’t ordered). We still received no check back on how food was. Decided not to stay for dessert and went across the road to buy dessert and take home.

This is a tough one to review because this place has a lot going for it, but falls short when it comes to customer service. I am no stranger to 'lounges', and have eaten many times at Bolero in Yate, Tinto on the Gloucester Road, the one in Westbury on Trym, and even in Weymouth. 1st November was my 65th birthday, and we went to Tesoro to meet up with friends. Now, OK, I'm old, but doesn't all age groups like customer service? Maybe Lounge owners are aiming at younger generation who are happy to order food on their phones without having to interact with any staff members. Now, I have a smart phone, I know how to use a QR code, but when waiting staff are clearing tables, bringing food and drinks to your table, why can't they take your order? Having been unable to make eye contact with any staff, and being completely ignored when verbally asking for assistance, I reluctantly used the QR code. Having placed the order, you're asked would you like to leave a tip!!!! For what! I haven't even spoken to anyone yet, let alone receive any service!! Come on Lounge owners, unless you've forgotten, you're in the hospitality industry, start offering some! That all said, great burger, dog friendly and the manager listened to my comments on the day, and seemed sympathetic to them.

Great produce and tasty. Good portion size 👌🏻 would recommend. I'm definitely going back 👍🏻

SAM NEAL IS THE BEST GUITARIST IN THE WORLD

Lovely Goan lamb curry. Didn't expect cinnamon in a sticky toffee pudding though. Can't stand the stuff!

Love Lounge ❤️ food is beautiful and the White chocolate and vanilla cheesecake is to die for! 😋

Really lively place. Great for families. Good menu choices Inc veggie.

Yet again, a disappointment. Late lunch on a Monday and some choices not available. How can your servers not know what is and isn't available? Ordered, waited ten minutes, then informed that you had no ciabatta.