Tesco Express in Basingstoke and Deane

The staff resolved my issue. ( missing items ) The staff in dealing with my issue was quickly resolved. (The Mangeress was very polite and dealt with the situation very well. ) Service from staff was very good and food was very enjoyable. Thank you, Paul.

Had a great time, always open of your stuck in Basingstoke for the weekend

Delivery quick, order disappointing. Not sure how hard it is to not miss things, sorriest burger I ever seen. BK do better.

I’m a loyal KFC fan and regularly recommend it for family gatherings and special occasions. As it’s the school holidays, I decided to treat my family with bargain buckets and chicken wings for our Sunday evening get-together. Wanting to avoid cold, delayed delivery, we went directly to the KFC at the Town Centre to get our food fresh and hot. To my surprise, the order was ready within 1 minute and 20 seconds of placing it. While I was initially impressed by the speed, I couldn’t help but question how such a large order – including fried chicken, wings, and chips – could possibly be prepared and packed in such a short time. Once we got home (just 5–6 minutes later), the disappointment hit us hard. The chicken pieces were extremely dry, as though they had been sitting out for hours. The wings were also dried out, with the coating falling off most of them. The chips tasted stale and had clearly not been freshly made. It was honestly horrifying, and I felt embarrassed in front of my family, especially as I’m always the one recommending KFC. I usually get my KFC from the Leisure Park branch, which has never let me down – the food is always fresh and hot. But this experience at the Town Centre branch was shocking. Even though it was only 8pm and the store closes at 11pm, the staff seemed completely uninterested in customer service. There were at least three employees present, yet they were more focused on their closing procedures than ensuring quality food was served – with three whole hours left until closing time! To KFC management: I hope you realise that polite responses to complaints on Google won’t help your business if the actual issues aren’t addressed. I’ve heard negative feedback about this location before, and now I’ve experienced it myself. With new chicken shops opening in Basingstoke, and one in particular near the town centre gaining popularity quickly, KFC cannot afford to lose loyal customers. If you don’t take care of us, rest assured – we’ll take our business elsewhere.

Terrible service went for birthday celebration all you can eat no milk for my tea waited 1/2 hr for milk tea got cold went to get some food and there wasn't no plates, when plates eventually arrived there was no food so had to wait again for some to be cooked, very limited choice . Desert consisted of some mixed fruit in syrup but only the juice left but plenty of ice cream. This meal costs 19 95 per person, the place was so disorganized I was very disappointed will never go again.