Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 59 in 963 in Milton Keynes
Nº 1 of 32 American in Milton Keynes
Opinions
Went today for a tender chicken burger and 3 chicken strips. Probably the nicest chicken strips I have ever eaten. All three were of a decent size and were cooked to perfection. The coating is the same as the tender burger, which is crispy and flavoursome. The best burger and side combination i have purchased. Will definitely be returning 5*
TheNagles . 2023-08-13
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25/09/2024 - Ate here due to being on a business trip. I was on my own, went to the desk to get a table. The guy on the desk was lovely and explained there wasn’t one available therefore could I go back in 10 to 15 minutes. If I’d like to get a drink at the bar and wait. I returned after 15 mins, there was a man ahead of me in the queue. He asked for a table, this time it was the Manager, a rather large guy, with a beard. Unfortunately I didn’t get his name. He proceeded to tell the man there weren’t any tables available. He asked us both to go and wait, yet again for me in the bar area. I explained I had already been asked to wait 10 to 15 mins and to come back. At this point I had waited 25 mins and explained this to him. He then became rather rude and said, “no you haven’t,” arguing with me, “and anyway there is this lady and these 4 people ahead of you before you can have a table.” Pointing at other people in the bar area. He smirked sarcastically as he said it. Then walked away!!! Extremely rude. The man ahead of me in the queue turned to me and said, “ he’s extremely rude isn’t he?”to which I replied, “ yes, you call that Customer Service?” If my meal hadn’t of been pre-paid by work, I definitely would’ve found somewhere else to eat. The Manager made me feel extremely uncomfortable especially being on my own. I had travelled by car for 4 hours was tired and hungry. The food wasn’t great I wouldn’t go there again. The Eton Mess I ordered, the fruit was still frozen - hence I couldn’t eat it. All in all my customer service experience wasn’t a pleasant one. I wish I had the Manger’s name to be more precise. Anyway you’ll know who he is. The date of my visit was 25/09/2024. Just to add the two girls who served me were very pleasant and gave great service. Both a credit to the restaurant as were very polite, friendly and attentive. A shame they had a poor role model in their Manager. I definitely wouldn’t return anytime soon!!! I await a reply.
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Came here for my 20th birthday and it was perfect great food as always and amazing service by Richard. Would highly recommend.