Taj Cuisine in Medway

Ordered at 6:35pm for delivery, got to 8:30 and still hadn’t received anything so called to check on progress. After waiting on the line for 5 minutes I was told it would be leaving in less than 5 minutes. Got to 9 o’clock and still nothing so called back multiple times but no answer. Eventually got through to somebody who told me it was out for delivery but wasn’t apologetic at all. Eventually arrived just before 9:30 (delivery driver was nice and apologised for the delay) but the food was cold so had to be reheated. They had my number but never made any attempt to call and apologise or update me on the delay. Poor service and can’t see us ordering from here again.

The food was amazing as usual and I like the fact you can bring your own drinks. The service was a little off this time when it’s usually very good and usually the staff are friendly and chatty but it felt more like we were being rushed and an inconvenience. I’m sure it was a one off as usually very nice. Will definitely go back!!

Very expensive but above average food quality. Interior was clean and cultural and waiters very prompt. Sort of place you would dine out with friends or associates as the food quality and service wins. I have also had Takeaways which again are promptly delivered but disappointed on the serving size, a bit on the mean side. Overall would use when I have money in my back pocket.

Always liked it here , food delicious. I had a disaster with home cooked rice for a home cooked curry so asked if we could come collect a few rices to help me out and was told NO as we have to order a main meal. Business is business and I don’t think I was asking for anything unreasonable. I wasn’t asking taj to go out of your way to deliver these. Can’t understand why we wasn’t able to collect? Ridiculous if you ask me

We hadn’t been here in a few years and wasn’t disappointed. Amazingly good food great atmosphere and lovely staff. Rashid was super helpful. We’ll be back ASAP!

Not the best food I have ever eaten. Service was poor. Took far too long from starter to main meals arriving. The place was full but there were plenty of waiters serving, so I have no idea how we were left unattended foe so long. We won't be returning to this restaurant.

Went in for take away was asked to come back 15 mins later after ordering Staff not interacting Went back got walked to door ………. handed food and sent on my way !!!!!! Never again …..rude

Be warned they have reduced the size of there take away containers again, you will be able to eat it with a tea spoon now the size of a childs portion. The food its self is ok but very expensive for what you get. Penny pinching take aways, always lose there loyal customers. We will not get ripped off any more.

Superb Indian restaurant, from its decor to its menu, service and quality/price. What more can I say? We went on a Saturday night and it was full. Great to be able to take your own wine alcoholic drinks.

Very nice food best helpfully staff nice table not rush on food take your own drink but they have soft drink

Lovely staff, great atmosphere and delicious food what more could you want!

Used to be good, not anymore. First of all when I booked they didn’t tell me they have lost their alcohol license. Had to go to coop over road to buy some beers. Asked for a naan with starter and they refused. No reason given, just told no. I found this bizarre and told the waiter but didn’t make a fuss. Then ordered a madras which I have ordered there for years and what they gave me was equivalent to a phal in terms of heat. Had two bits and had to leave the rest and had hiccups for 3 hours afterwards. Not sure if this was to spite me for asking for a naan with my starter, maybe I offended them by asking. Who knows. What a sorry state this once renowned restaurant has become. Half empty at 8pm on a Friday night says it all really. If you’re going to charge a premium price maybe don’t offer a basement level service. Will never return. What a shame.

Used to be good, not anymore. First of all when I booked they didn’t tell me they have lost their alcohol license. Had to go to coop over road to buy some beers. Asked for a naan with starter and they refused. No reason given, just told no. I found this bizarre and told the waiter but didn’t make a fuss. Then ordered a madras which I have ordered there for years and what they gave me was equivalent to a phal in terms of heat. Had two bits and had to leave the rest and had hiccups for 3 hours afterwards. Not sure if this was to spite me for asking for a naan with my starter, maybe I offended them by asking. Who knows. What a sorry state this once renowned restaurant has become. Half empty at 8pm on a Friday night says it all really. If you’re going to charge a premium price maybe don’t offer a basement level service. Will never return. What a shame.

If you want a take away from here, please be aware the portions are getting so small you will be able to eat it with a tea spoon. The food its self is ok but very expensive for what you get.

Was taken to the Taj with some friends and have since gone for our second visit. The food eas excellent and very friendly staff. The chicken was cooked perfectly, so many indian restaurants serve it really tough but this was just right. My Masala sauce again was perfect and my wife said the same about the Ceylon. Bajis to die for. Decor is really nice and very sociable tables. Now looking forward to our next visit to introduce some other friends.Thank you

Last minute decision, excellent waiting staff, glad they squeezed us in last week . Food was just lovely

Great food, would fully recommend.

Absolutely shocking .. Took our order and we waited 3 hours .. currently still waiting ... I won't order from here again .. called 3 times and they hang up on us .. Didn't really want the rubbish so probably done me a favour in the long run

Don't often eat out but this is the best Indian around

What a fantastic restaurant. Staff are friendly, atmosphere is great and most importantly the food is incredible. The only negative is that they don’t currently hold a license to serve alcoholic beverages, although glassware and wine coolers are provided should you wish to bring your own alcoholic drinks. Definitely worth a visit for a great Indian meal.

Despite seeing a runner-up to best takeaway in Kent sticker on door, this must’ve been the worst Indian meal. I’ve had not any Medway, but always

put so much food color in Currys and... expensive...do not go on photos it's not real..not friendly staff..test do not justify the n no of certificate...,,bad experience

Had a fabulous meal last night for a birthday celebration. 10/10 for food and Service. Bringing your own alcohol was even better 👌 well done to all staff.

First time ordering. Can say its absolutely gorgeous. Lamb curry meat was good quality and not at all chewy. Kurma, pilau rice and bombay aloo is full of flavour. Naan bread and papadum were also fresh and delicious. Will definitely be ordering again and also dine in. Jade & Brandon

We felt rushed with our meal I didn't finish my starters and the waiter was persistent to clear the table. We was not finished with the main meal but waiter was just hanging around my table and kept asking every 2 minutes if we have finished eating. I felt rushed through out the evening and uncomfortable with waiters around us as they kept looking to clear the table. The prawn curry was like water...no taste. The best thing was the naans, very soft and fresh.

We used to rate the Taj highly. But not after our latest visit. In a nutshell, to save you reading further, the staff were disinterested and rarely left the counter. The manager took umbrage at being asked to replace a bad drink. And the food was neither tasty nor hot. We arrived at 6.30 and the place was empty. As the manager passed I pointed out that my bottle of Sparkling Water was totally flat. We said it was Sparkling because it said so on the label and I'd got what I ordered. He then said that I'd opened it and poured it so I'd accepted it. And it wasn't his fault that there were no bubbles. He said if we wanted to leave that was OK. It seemed that unhapppy customers leaving didn't faze him. However my bottle was grudgingly replaced with a good one. The staff, and manager, appeared to be completely disinterested in what they were doing. They just went through the motions. It was really odd. The menu hails the great Chef Abdul. It must have been his day off. Sauces from supermarket bottles are better than those we had. We all commented that our meals were neither tasty nor spicy. And not heat-hot. It pains me to write a damning review but this place needs a wake-up call. We'd love to see it get back to what it used to be.

been coming to Taj cuisine for a while and it has never failed to impress only negative feedback is that the price of the food is expensive but I think it's worth it as food is stunning

Had to wait 2 hours for my curry , only got 4 bits of chicken in my curry so not happy , the best one I have had is the one at Davies estate more chicken in your food and taste better.after talking to the management and saying I had only 4 bits of chicken in each curry and they said they put 9 bits in get a life or back home , so placed order at 6 got it at 7.45 not good enough, and now they are saying that they will give me 20%discount of next time I order sorry but no way , please use the one taste of India better food and more for your money

Food was ok, service not good. We booked a table for 6:30, ordered poppadoms while looking at the menu and ordered mains around 6:50. Our food didn't arrive until after 8pm and we had barely finished eating before our plates were cleared, the bill arrived and we were asked to leave as they had the table booked out again at 8:30! So rude, and all avoidable if our meals had been served within a reasonable timescale.

Really nice. Restaurant is clean and stylish. Nice atmosphere and nice staff. Food was really tasty. All fresh and whilst they don't have a separate vegetarian menu as such they can make any dish vegetarian. Really liked it here. Staff were quick to clean away things at the table, so quick that at times we weren't finished with it and they were taking it away, but really no complaints :)

Great service and great food !!!

We loved our dinner here and went for the chef's specials which featurw unusual dishes with a taste of the old moghul india, mixing delicate spices, fruits and sauces with giant prawns or succulent lamb or chicken and pairing them with lemon or lime rices or the like. All this, as well as the wide and proficient range of more familiar dishes. We had the Zanga golda prawns and Shemali lamb, beautifully composed meals, with a side of delicious sag paneer. Thank you chef (Kamal tonight) and all the courteous staff. Nice ambience, convenient parking, byo wine.

Nice staff and good service. Food was hot and freshly prepared. You can really taste the fresh ingredients. We enjoyed every mouthful, nothing was left over. We will definitely be back again.

Absolutely fuming ordered a curry at 6.26 for delivery was told the latest would be 7.30 so at 7.50 I called to find out how much longer it would be and was told it wasn’t ready and would be another 20 mins (I live 5 mins drive from the restaurant) the manager was so rude and told me he said 7.30-8 which was a total lie if that would of been the case then I wouldn’t have called at 7.50! No apology was given I’m Surprised they have any customers

Absolutely fantastic service, couldn’t have asked for a better experience! The food was to die for, and the presentation was fab too. Even as a large group out for a work meal, the staff were so enthusiastic to help out and made sure our experience was top notch. Would highly recommend!

Awful, rude, unprofessional staff who don’t take care about the customer.

Booked table for 6.30 didnt get our mains until 7.15 then when we asked for a coffee at 8 PM was told we will have to hurry cause the table was booked for another party at 8.30 dont mind only having 2hrs for table but serve our mains earlier then

Went here last night for my cousins 19th birthday and I have never experienced such poor customer service in my entire life. As someone who works in hospitality, if I behaved like the waiters did last night I would probably get the sack. First of all, we had our 2 year old with us in which the restaurant was not impressed at. They didn’t have high chairs or a nappy change facility. When I asked if they did they replied ‘No, we have never come across someone asking this before’, which I don’t believe for a second. Reluctantly I had to change my little boy on the chair. The whole time we were having our meal they were staring at our table, huddled at the bar in a circle talking & generally seemed eager for us to leave the whole time we was there. Food took over an hour to come out. When they brought out the food the plates were scorching hot in which they did not worn us about. Over all waiters made us feel very uncomfortable. When we left I forgot about the nappy sack on the chair in which one of the waiters gave to me and said take it home. I refused and asked them to put it in the bin here. Could write so much more about the bad service. Food was nice until me and my partner woke up during the night with belly aches. Will never be returning.

Extremely expensive and food was not cooked, had king prawn jalfrazi. Will not go there again due to excessive prices.

Top notch Ruby highly recommend

After a busy week decided to have a meal out. Had been to Taj before but not for years, so thought we would try it again (was never disappointed before). No Alcohol licence which wasn't the end of the world but would have been nice to have been told beforehand. Sunday evening, so should have been good service, restaurant very quiet. We felt more attention was focused on takeaway/deliveries than people in house. An HOUR for our main meal to arrive!! Was about 5 minutes away from paying for what we had had and walking out. Food was nice but not as good as I remember, Shozna and Poppadom much nicer and similar price. Staff ok but not overly interested we felt, the whole experience was disappointing! Needless to say we will not return. A real shame, it used to be exceptional.

We called in on the way home and wow! The restaurant has good parking, and as soon as you open the door the service is incredible , attentive, professional but not over bearing. The restaurant is light with modern decor, and a good varied selection of dishes on the menu. Best popadoms and dips ever! The ingredients for the main meals are good quality and the sauces superb, tasty, fragrant and not over bearing. This has now become our g to Indian/ Bangladeshi restaurant in Medway. Just amazing.

Restaurant is clean and tidy. Service is average. Dishes and main course is very costly compared to same kind of restaurant and you get cheaper option and same taste from other restaurant. We order 2 chicken curry and 2 type nan and 2 type rice. Garlic Nan and special fried rice was taste nice. Coconut rice have Coconut and toomuch sugar just like dessert 🍨. And Chill Nan it's name like lot of chilli 🌶. That's the difference and very costly. And very very less quantity.

I hesitated to give this place four stars. The food as always was excellent but this time, my carton was only two thirds full and very little sauce. I also ordered 90 minutes in advance but nevertheless had to wait about ten minutes for it to be ready when I arrived to pick it up. Seven p.m. on a Monday is not a peak time so I'm not really sure what the hold up was.

We’re regular guests /diners tried a few Indian restaurants this is by far the very best, food excellent staff lovely, it’s a pleasant experience to be cooked for by a top chef not a cook highly recommended!!!

Best Indian, I've had in a very long time

Both me and my wife had upset stomachs... I would avoid at all costs

Not so good dishes and higher cost. Not recommended

Ordered via just eat where it states that delivery time is between 50-65 mins. I place my order at 8pm so delivey by 9.05pm. once I had paid they changed time to 9.45. I called Taj directly to query the time to be greeted very rudely being told its not their problem nothing they can do I either wait for delivery or cancel. But if I cancel I won't get a refund. He the goes on to say why am I even complaining my food isn't even due yet so what was my problem!!! I wasn't even complaining that it was late just querying the delivery time. I have used Taj for many years but I will not be going there again after this experience very disappointed

Excellent food,excellent service. It is always busy for this reason, so book in advance.

Been a couple of times and I’m impressed beautiful food good service,karmando chicken lovely... I’m fussy and the best Indian around Abdul knows his stuff I highly recommend

Amazing food, very polite staff who are quick and attentive, clean and well presented restaurant, highly recommended. 👍🏽

Tried it again tonight after it went downhill a few years ago. We had takeaway, sadly very disappointed. The madras tasted of strong ginger and was extremely watery and the chicken was very tough. The mushroom rice was very, very greasey. The other dishes were mediocre at best. Definately will not be returning.

Thursday May 5th 2022 a large group of us (20) booked an evening meal as an end of season treat for our football club. On arrival the tables were already prepared so as not to disturb the other diners (we were all well behaved of course!). There were no restrictions as to what we could eat and left it to them to provide us with starter and mains and we were not disappointed. Starters were mixed and delicious and the mains were varied, plentiful with side dishes, breads and sauces of excellent quality. Cleaning away and delivery of servings to the table was spot on. Every one of us had our fill and thought the food was excellent. As they do not currently have a drinks licence we brought our own, which was not a problem and the staff provided glasses and helped to clear up afterwards. We could not fault anything about the evening and thoroughly enjoyed the experience. We would highly recommend!

Wow, lovely food!.. Not licensed so take your own Wine & Beer.. We will be back 😁

So, can't complain about the food, it was actually quite nice. The service was very poor. The waiters were constantly hovering, trying to take our food away before we'd even finished. When not standing by our table, they were all stood at their counter watching us. We were being rushed out of the door, they emptied every table around us of cutlery etc, and took the warm towel away before we'd even opened it...it was about 7:30pm, if that. All in all, a very unpleasant experience. Probably the first time ever that iv not left a tip

Very friendly service and excellent quality staff great place to eat 👍

Food was great as always, decent portions (although only 4 prawns in the main felt a bit stingy). Service was really slow - felt like there was more focus on the takeaways.

Very tasty food. Really accommodating staff. I would recommend! It's bring your alcohol if you want a drink with your dinner which actually reduces the bill too. If you haven't tried it you're missing out

Went into the restaurant at 6pm ordered food to be delivered at 8pm Called restaurant at 8.30pm to ask where my delivery was to be shouted at Delivery driver turned up at 9.10pm Bad service bad customer relations Avoid avoid avoid

We cannot recommend highly enough, the food is always great , the service is friendly and they have a fantastic selection to choose from on the menu They don’t currently have a license so soft drinks only , but they seemed ok when we took our own Cannot praise then enough

Great food and great service. Specials are varied and tempting!

A very special treat Food quality and service both outstanding

Great food as always and great service

Ordered a takeaway at 5.15pm to be delivered between 7-7.30pm. 5 past 9 and still waiting despite 3 phone calls to the restaurant. Eventually they said it had left. Told them it would be getting sent back! 20mins further on and still waiting.

I used to live in Walderslade and it used to be my go to indian restuarant however i returned a couple of weeks ago and it was dead ?The place used to be buzzing ?As soon as i got in there they turned the wine glasses upside down and explained that they were not selling alcohol ??It did not bother me that much as i do not drink however the majority of people going to this sort of place are probably going to want a beer or a glass or two of wine with their meal ? Perhaps this is why people no longer seem to be going there?i was taking somebody there for the first time too and had told them what a good restaurant it was so it was very disappointing .

Fantastic food and great service.

One of the staff members was very rude and did like we were an inconvenience being there, very rude and unprofessional. Waiting time for the food was unnecessarily long. Food was average, for that price. Do not recommend yikes. The next day had to vomit and had diarrhoea… says enough. I do not recommend coming here unless you’re boring and basic.

Biggest pile of crap I have ever eaten, used this restaurant for years spent loads of money, always lovely, but since lockdown really big concern Order placed with nut free concerns, they delivered but never read the notes and added nuts!!! Phoned me over the next 2 days to make sure I was OK, just as well I never ate it as I realised.The delivery arrived 1 hour after the scheduled time, was meant to be a Kourma but tasted like a tomato soup with rice.Will never order from here again

Excellent food in a nice, quiet yet sophisticated environment. Staff are friendly and again the food is superb. Highly recommend.

One of the staff members was very rude and did like we were an inconvenience being there, very rude and unprofessional. Waiting time for the food was unnecessarily long. Food was average, for that price. Do not recommend yikes. The next day had to vomit and had diarrhoea… says enough. I do not recommend coming here unless you’re boring and basic.

Always amazing food and nice atmosphere

Had a take away for collection at 6pm. They rang at 5.30ppm to say it was ready. We were not able to collect until 6pm and 10 minutes later when we opened it, it was just warm enough to eat but not hot. Then I found an elastic band in my curry which I had inadvertently tried to eat. On the way home from my daughter’s house, I went back to the restaurant to complain. I was met with a disinterested attitude because I had waited 2 hours to complain. After a lot of arguing, they finally refunded my curry. I won’t go back;shame, as the curry tasted good.

Lovely lunch even though we were the only one eating in we didn't feel rushed at all. 5 stars and will always go back!

Ate here yesterday with my son. Excellent food and service, at a very reasonable price. Was a little surprised to be asked to be told they’re not licensed for alcohol, but I’m used to the BYOB concept, so no issue. After the usual pappadoms we had a mixed starter to share, and then a chicken tikka bhuna and lamb tikka dansak with pilau rice, keema naan, and Bombay potatoes. Absolutely superb - best Indian meal I’ve had in ages !! Thoroughly recommend and will definitely return

Ever since they have been prosecuted for illegally employing and mistreating their staff , MORE THAN ONCE, I am nothing short of disgustedg with this place. Can't believe it can continue to trade tbh. Will never go there again.

Very nice as it always is. Bring your own booze is a nice touch

The food here is excellent. Always is The service though used to be more welcoming than it is now. The staff seem jaded.. Such a shame.

We have just had a takeaway delivered and I am afraid its back to the bad old days! the food was not hot enough to eat so had to be microwaved, the order was missing a peshwari Nan and they said they could not refund me as I had to be at the restaurant! I was not willing to wait while my food got cold again so I told them to forget it! this restaurant does the best Indian food but did have a bad reputation for service, it has been good for a while but I am afraid it could be slipping back into the old ways!

Amazing food, best we've had in a long time. Especially the Kathmandu chicken! N well priced

Gourmet Indian food. Portions could be a little bigger, but the food is absolutely excellent. Easily the best in Kent.

We had a takeaway from here tonight and it was very underwhelming but with some standout dishes. The Kathmandu lamb is great, but the Taj special curry was flavourless and boring and the zinga golda was quite strange and also flavourless so it was let down at almost £18!!! The butter chicken was nice but the lamb Rogan Josh was underwhelming. I expected a lot more as we've had good meals at the restaurant before. The takeaway also came later than the slot I booked it for and they never got back to my voicemail about a query with my order. Quite disappointing all in all.

Best Indian restaurant in Kent. Only let down is the recent changes on serving alcohol. Says bring your own...I thought it was a joke but turns out it's true!!! sort it out.

Excellent food every time , staff really friendly , nothing's too much trouble, would recommend Taj 100%

This is my first time here, and the food wasn’t great, I had chicken biriani and Bombay pots, the dishes had excessive oil and was so bland, no real flavour and biriani was like a blended soup, very poor. I have had better from the supermarket. The restaurant looks very nice but the takeaway was terrible.

Price is good, immense food!! Very tasty, big portions, 10 out of 10 for me!! Will definitely order from here again!!

Great food but the soft drinks are expensive

Amazing...the flavours were having a party in my mouth...I've never tasted anything like this....

Have been here before, have also ordered takeaways, have always enjoyed the food. Staff are polite and attentive, food is always piping hot, well cooked and delicious. Not the cheapest, but, can’t knock food or service. Recommended.

Ordered from here tonight for the first time and can honestly say this is the best Indian takeaway we have ever had. Delivery was quick and food was still hot on arrival! Like the idea that our names are printed on individual containers so the food cannot get mixed up before leaving the restaurant. Flavours were fantastic and will definitely be ordering from here again. 5 stars!

Fantastic and authentic. Award winning Indian chef. Fresh ingredients used, plenty of parking space

Well lets start with the only good thing about this order - the delivery driver absolutely lovely lady, now we come to the rest of the experience - we ordered our food at 6.20pm which gave us a delivery of 8pm that’s was fine for us, the order was a large order £100 for 3 households as we was going to do a zoom dinner with family as not being able to eat together. 8pm came and went, 8.30 also came and went so we phoned to check on the order after several attempts to get through and keep getting put through to a voicemail, we got through and was told that the food was ready and they where waiting for the driver as they only had one on tonight, at it would be with us in 20mins this was 8.40pm - 9pm came and went still no delivery - phone call made again this time the people on the phone where not as nice as the first call and where rather rude on the phone, i was passed to 2 different people before i was told that the food was still ready and has left to be delivered to us and will be a few mins as we live close and they have given a free coke with the meal, this was 9.05pm - 9.30pm the food arrived - Over 3 Hrs from ordering, when the food arrived we then had to drop of food on the door step of our family before we could eat what we had ordered - this made the food even more colder then it was when it was delivered as it had been sat out waiting since 8.40pm and as it was so late we was unable to our zoom call and all the kids had gone to bed apart from my 7yr old niece who was still up waiting form her part of the curry. Over all this was the worst order ever !!!! - we will never be ordering from here again which is a shame as we did like the food on other orders, if you can not handle the amount of orders coming in - then do not accept them ! If you you are reading this review DO NOT ORDER FROM HERE unless you are willing to wait 3hrs plus for your food to arrive.

Normally ok.. waited 2hr 30 for a delivery.. stuff missing... not OK. Won't use again now...

Absolutely fantastic, very accommodating. I have a dairy allergy and the chef always goes that extra mile by cooking me my own dairy free chicken korma, and its delicious as is all the food. Very friendly staff. Highly recommended.

Delightful restaurant, the food was very good and the staff extremely friendly. Takeaway also available. I would say reasonably priced, doing their best to cope with Covid. Will visit again

When we first experienced this take away we were mightily impressed with the delicious curry , something we hadn’t really expected in rural back water Kent. Then from the spring of this year, we had about 5 mediocre experiences, and indeed were reluctant to go back. Tonight not wanting to eat in a restaurant, nor cook, we decided to give the Taj another go, frankly not expecting much. But WOW it seems to be back on form . Well done guys , keep it up

Local restaurant to me, but actually the food is some of the best Indian you will find and has won many awards.

Food is oustanding on all levels. You taste every flavour as well as heat in some dishes. The staff are friendly and service is of a high standard. Award Winning. Thank you. I will return

We called upon the Taj tonight to rescue us from a bad experience we had out at another Indian restaurant. The Taj absolutely delivered by having our food ready for collection in half an hour, even though there was a power cut in the area and we thought our night was ruined. The food was outstanding, so much flavour and very hot even after a 15 minute drive home. The staff were also friendly and professional. Cheers Taj guys! We will be back soon 👍

Great food delivered quickly. A smile from the delivery guy would have been great. Quite expensive.