Taco Bell in Portsmouth

Got at 10 didn't get till 00.49 what's that missing item as well

Ordered at 18.50 and said arrival time 19.15- 19.25 order arrived at 19.59. Was given wrong order so I had to run back out to find the delivery guy. Was more concerned my order was packed at 19.09 as stated on label and didn't arrive for another 50 mins, arrived at 19.59. So was very, very cold.

entirely the wrong order was delivered

Delivery was beyond late, however the delivery man was really lovely and explained the reason for the delay which I understand.

Was two hours late and was given the wrong order

Food was mostly ok however there was way more lettuce than meat in the taco.

Our food was stone cold when it arrived.

No toppings on the nachos apart from beef. No guacamole, sour cream, beans or cheese sauce.

Order not received and restaurant didnt pick up phone despite calling several times. Will not order again.

The food was freezing and the sauce opened all over the bag

Not happy with the food it’s cold and messy and incorrect!

Was missing one of my burritos

I live on a main road and the driver still couldn’t find us even tho the pin point takes u exactly to my address embarrassing that just eat accept cold food as their standards

very little beef in my tacos, mainly salad. very disappointed 😞

Was waiting well over 3-4 hours

The order was 20 minutes late. There is onely 1 meal in the order and it is stone cold. I am absolutely fuming. One hungry family now needing to rider elsewhere. I suggest this gets sorted out immediately with compensation.

Awful, paid for delivery and driver doesn’t even delivery to door, brought a bottle of drink and didn’t come with it and my food was cold, my refund was also declined

I submitted the order at 18:20 got it at 19:35

Missing items of food no refund of any sort given

Food stone cold driver got lost and late

First of all it said eta was 19:15 then kept changing finally arrived at 8:05 it was all cold and did not enjoy it

My wife is currently in a wheelchair because of a fractured knee and dislodged tendon, and the disabled entrance was locked. It took the staff 10 minutes to unlock the door which is terrible.⁸ Food great.

I want my money back. It was cold&took over an hour and half to come. Absolute joke.

I pre ordered for a specific time, an hour and a half earlier than that given time, it arrived late and my food wasn’t being prepared at the time it was supposed to come. My taco looked rushed and it was tiny, I’ve ordered here before and I saw a dramatic size difference, overall not happy from my experience tonight

Food wasn’t as good as usual but the delivery driver was really nice and chatty!

It took over an hour and a half for my food to arrive

My estimated delivery time kept getting pushed back until it was over half an hour later than expected. The food also arrived stone cold.

Absolutely the worst takeaway I've ever ordered. Delivery time said 20 -30 mins on ordering but once the status changed to driver at the shop the delivery time kept getting pushed back. Eventually got through to Taco Bell 1hr after I ordered they said the food was being delivered by moped & had already left. The food turned up 10 mins later no idea where he had been but every item was stone cold. The burrito had hardly any filling in it and the cheese topped tacos had a tiny amount of cheese

Food had no flavour. The chips were supposed to have sour cream and nacho cheese sauce all over but the sauce literally covered about 5 chips. Wouldn’t order again.

Good food for a good price. Quick delivery I wasn't quite ready haha but I'm definitely not complaining!

Food was abysmal, burritos contained a few chips?!?! - waste of 30£ for the meal deal. Polite delivery guy.

Food was cold when it arrived, chips were freezing and I didn’t eat them because of this.

Our courier forgot our order at Taco Bell so it was around an hour late and cold.

Wrong order delivered. Whole family now have no food and get to wait 24hrs or more for Just Eat to decide if they will refund a £40 meal....

Food was barely warm and the soft chicken wrap had barely any filling. Very disappointing

the food is great, but the courier who delivered my food wasnt so great. he asked if i was ‘harming myself’ all because i had drawings on my arms. i found this very disrespectful and to be honest unexpected. usually, couriers just give me my food and leave, but this one asked if i was ‘harming myself’ even after telling him i was just doodling on my arm.

I ordered a takeaway to my friend’s address, made sure it was changed before I even began ordering the items. The just eat driver then messaged on here saying he was here and as I opened the app, i saw it was sent to my home address instead of my friends. I called Taco Bell and asked them to help but got no where. The order is now saying it’s delivered which is incorrect as I am not at that address so the driver has delivered it to someone else WITHOUT asking for the delivery code provided!!!!

Didn’t even accept the food as it was cold by the time it got to me so I went a full refund

there was missing chips and it was cold

Cold ....food was cold and dry i wont order again. Had to reheat in oven and add ingredients to the order so as to find enjoyment to food ....

I haven't actually been to Taco Bell or ordered from there and I never would. Overall, the reviews are terrible. Places like this are about making money, not decent food. Fast (!) food like this is extremely over-processed and unhealthy. Why not try cooking at home!

Food was freaking. When called store to see where I food was due to it being an hour late he was rude to me and said he would cancel order but never did.

Great guy came on time and wasn’t waiting long at all and food was still warm

NOT VERY HAPPY COLD FOOD WAS 15 MINUTES LATE!!!

Food was cold and it was all thrown together and was missing my taco

Completely wrong items, stone cold food, bag opened and not sealed. What a complete joke.

Missing chips and dip from my order, something is always missing and it’s an occurring issue. Sort it out.

food was very delicious but the taco had next to non mince in it was over powered by lettuce which was a disappointment as taco Bell is my favourite

On time but yet missing items. Not happy at all.

i ticked both the no sauce boxes and they gave me sauce when i first bit into the burrito i had to spit it out. Other than that everything else was ok.

‘Crispy’Tacos were soggy and battered and needed a spoon to eat them with.

The hard shell tacos hit the spot. Plenty of Fire Hot Sauce! Tasty 😋

Went into taco Bell last night with my boys used my card they said coz it's pending they haven't received the money and wouldn't give my boys food I've rang my bank up and they have said its going to go out and this is the first time they have heard something like this happening, the manager in there was not helpful at all and to scam people out of money is wrong wont be using this place again dont use taco bell in portsmouth commercial road

Have eaten in restaurant several times and thoroughly enjoyed the food. Shocking value for the £40 spent - hardly any fillings and the food was cold. Not impressed.

the food was fine, it was warm and the fries were delicious (though taco bell fries always are). i made a mistake on my order and the employee was helpful and allowed me to rectify it without seeming TOO displeased. one older male employee was very polite to us. however, what did peeve me just slightly was the wait times. it seemed as if they certainly prioritised deliveroo/just eat/uber orders far more than the customers who actually ordered at the restaurant. we ended up waiting around 10 minutes for our meals, which really should’ve taken around 5 at the most. as well as this, the seating area didn’t seem to be overly clean, with lettuce on the seats and food on the floor beneath our table. but despite this, i would return. the food is relatively affordable, coming up to around £15 for 2 combos (including extra black beans and a bottle of mountain dew, which is an additional charge) and tastes good for what it is - cheap mexican food. but if you’re looking for quality over price with more variety and your food made a lot faster, the slightly longer trip to an area with a ‘tortilla’ branch nearby (such as gunwharf) is certainly a better shout.

Missing my main meal from yesterday waiting for refund or I won’t be using these services again

We did not receive 2 things from your our order ! We had no chips and that absolutely ruined everything and made me cry like never before! You should be ashamed

They forgot my crucnhrap supreme

Food is freezing and missing the chips

Ordered at 7:20 and was told 20-25 minutes. Arrived at 8:22, chips and quesadillas were cold and the bag was wet.

Absolutely disgusted in this companies attitude, my daughter visited Portsmouth to compete in The 5k Tough Mudder and afterwords decided to get Taco Bell, she placed her order and paid, upon trying to collect her order she was told it hadn’t gone through, she was assured she would get a refund automatically that was seventeen days ago, Taco Bell only contact complainees through their useless portal that doesn’t work as you cannot view the messages they send, they left a seventeen year old with no food and no money to get anything else and she had to wait until I arrived in Portsmouth to collect her as we live an hour away, all Taco Bell gave advised is to go back to the store to get her money back not even offering that we could go to a local store to us, DISGRACEFUL SHAME ON YOU TACO BELL!!

Food cold and burrito was sloppy

ordered and meal missing from the order as well as drink

lovely food chips are the best!!

Food was fine however, put off from going back after the state of the toilets. Men’s toilets were clean with soap and toilet paper available. The womens however. Absolutely vile. Toilet roll dispensers empty with one roll loose. No soap whatsoever. Saw 2 members of staff use these toilets. Bin was overflowing. And there’s a sign to say they are checked regularly. No restaurant goes through countless toilet paper rolls, a whole soap dispenser and a bin filling up between visits. I don’t think these are being looked at. At all! Vile.

Bit disappointed as burrito 🌯 s we’re cold on delivery

Do not order food from here if your hungry. The tacos are not crispy atall but soggy you don't need to worry about them breaking because they are nice and soft soaked in grease. Must of been a table spoon of beef in the taco the rest was just lettuce. Won't order from here again.

Churro and nacho sauce under half full

Don’t bother they said they had no drinks also limited menu no one in the shop it looked like they may have entered administration

Nothing came. spent £27 and not a single thing came. It said delivered but there is nothing at my door at all. i have asked neighbours like a mad woman and they’ve all said the havent got anything either. Food has just been nicked by him! so sad

Poor delivery driver did not show up and then said he delivered the food!

Staff went above & beyond when our delivery driver picked up the wrong order, phoned us to say they still had it & got a finishing staff member to drop off the food to us. Fantastic staff

The food was mostly cold and just sort of chucked together.

Things missing from the order. Only 2 tacos and no caramel sauce.

The food was cold as the driver didn’t have a bag to keep the food warm

The food was cold and very soggy where it has been sat around for ages, upset I hat to wait just over 1 hour for cold food.

The delivery was good but the taco had little to no beef in it

I ordered at 6 pm. It’s now 5 to 8. I phoned up two times now and one I was laughed at because I was checking up on my order. My money has been taken. I have had no food over two hours not impressed as in I’m gonna go hungry tonight if it doesn’t turn up, fingers crossed.

Courier didn't even make an effort to find our flat. Made my other half who has sciatica come out to him.

The food was good, but was very confused by what we ordered, there were 4 people who ordered stuff with extras. All the packaging is the same with not much to tell the difference, even the writing people put on it wasn't easy to see as it looked like they used eyeliner to write with. Why can't you use different packaging like McDonald's and Burger King so people can know the difference with what they get?

absolutely amazing food! and the churros are the best I've ever had!!😋😋

As a delivery driver staff is really kind and fast with orders.

Food was cold, had to re heat in microwave. Food was squashed at the bottom of the bag.

Well it was delivered very fast and food was warm but the problem is I was missing one whole Burrito with chips And some cinnamon twists but they included my drink I suppose

Took close to an hour to be delivered. Food was completely stone cold and nothing was wrapped properly or bagged correctly. Entire contents of tacos fallen out and all over the bag and same with the fries, they were just thrown in there loose and all came out of their smaller bag. Not one good redeemable thing about this delivery, extremely upset !

Waiting for the food while multiple drops happen is not nice as the food arrives luke warm

food was cold and no flavouring on my chips

the delivery was fine the driver was early which I don't mind at all but when it came to the food it was poorly prepared and what I got was not what I ordered

poorly made, cold and no flavour.

Very friendly and efficient service 😊😊

Everything was ICE COLD and items were wrong - additions paid for weren’t added

we had a meal deal of Quesadillas and seasoned fries u couldn’t test anything in the quesadilla the service was too slow

.. 2 taco supreme meal, now adds £3 per taco to be £14 at least.. for tacos, fries and a drink!?

My order was missing multiple items .

ONLY ONE MEAL DELIVERED I NEED A SECOND MEAL MY KIDS ARE HUNGRY

I orderd £25 worth of food and they are missing the quesadillas and I rang Taco Bell asked for them to send me another one and she said she packed it and blamed the delivery driver!

Order placed at 17.55 and received at almost 19.55 so two hours.. would like a full refund as no apology from driver and restaurant unreachable as took phone off hook.

He seems to just eat has got way too big for its boots we waited over two hours for our delivery from Taco Bell‘s and just pointed the finger at Taco Bell‘s. The driver clearly explained to me that free drivers refused to take the delivery letting the food get cold and my kids went to bed without their dinner I fallen asleep on the sofa waiting. I ordered my food at 8 o’clock. The delivery said that it would be with me by 835. The time they moved to 920 shortly after the time moved to 957 when I looked again the time moved to 1030 this is an absolute disgrace. Avoid using just eat for your orders and just picked the food up yourself.

Food arrived cold. Very dissapointed

Food was cold and chips were missing spent over £80 to have to reheat the food