Burger King in Portsmouth

Food was cold when it arrived as it arrived late.

Can’t fault dining here as the food was served hot and fresh, friendly staff as always!! Will be back again no doubt!!!

Ordered for takeaway yesterday and it was packaged well and was made fresh for me as I had a long drive ahead of me. The manager was really accommodating for helping me out with opening the baby change room for me.

Food is as very good for once. The shop was clean and tidy.

Clean restaurant, hot food and lovely staff.

Good was stone cold to the point of being inedible

Can't believe you have to pay for ketchup. Joke. To busy looking after deliveries to serve you

Had a pleasant experience as usual ☺️.. your staff Daara was patient and explained the menu list to me with a very beautiful smile.. I will definitely come around again.. kudos to very nice customer service. Am impressed 👌

GREAT MANAGEMENT!!! I WOULD DEFINITELY GO AGAIN!!!

Seem almost completely incapable of getting an order correct. Each time we have eaten from here there have either been missing food items, cold food or both. Not helpful trying to get a refund either. Avoid.

Placed an order for delivery through the Burger King app (2 x Burger, 2 x Fries, Cheese Chilli Bites) £28. They knowingly delivered the our order without one of the burgers. We called to the branch to resolve the issue. They said we could come and collect the burger but they can’t deliver. Defeats the point of paying for a delivery. When we asked for a refund, they spent 15mins on the phone unable to process it (or so they said). We are still waiting for this to be resolved. Terrible service. Huge inconvenience. Waste of time and money! Get Dominos or Maccy D’s!

Tasty as always nothing compared with McDonald’s :)

Had a quick bite to eat here with my 7-year-old when visiting Portsmouth. I rarely ever review fast food places, but Jess, who served us, deserves a shout out: a couple of little things, which she didn't have to do, really made my 7-year-old's day. Thank you, Jess!

FLAME GRILLED ARE SIMPLY THE BEST BURGERS WITH OR WITHOUT CHEESE MMMMH

I specifically ordered my food for when I would be back from the train, which would have been correct if the delivery wasn't early and once I had realised the driver had driven away without a second thought

Delivery was supposed to be to arrive 1:50 instead arrived at 2:40 food was cold when arrived clearly been sat on side waiting for driver

Order was missing items one being the burger for my son

all order delivered hot and on time

the fries were so cold I had to microwave them and the beef patties were burnt so much and so dry even when I put ketchup on them I could still taste the burnt dryness, I should of bought a McDonald's instead 😔 delivery time just seemed to go on and on and change so much on the app 😞

30 mins over time and stone cold

order was missing items & food was poor quality & cold

ETA kept changing all delivered warm

Turned up freezing cold and not the first time I think it’s burger kings fault not the couriers

I have never ever taken their food due to a halal issue. As a delivery driver, I found them very cordially.

The food was stone cold most probably due to the delivery driver having to many to deliver

chips were cold, the rest of the food not as hot or warm as expected. Deliverer did not check the messages containing directions, and took his time gettig to my door.

I loved going to burger king today and being served by Dylan great service. That man deserves the credit for how welcoming he was to me and my family and how smooth the service was. Good day out today. Thanks Dylan.

i asked for no onion and burger came with it. fries were slightly cold

Great Value for type of food offered. Dynamic Fast food Service and hard working staff

I paid for a chicken royal with cheese and bacon and I didn't get any cheese or bacon in the burger.

delivery good, i asked for no sauce's on a whopper and they put mayo on it anyway.

Food was cold. Items were missing. The burger looked like it had been sat on

Not only was my food stone cold when it finally arrived, buy the delivery driver according to the tracking map was sat at the bottom of commercial road for over 20 minutes and then seemed to do a tour of Portsmouth!! The original delivery estimate was 9:45 and kept getting put back,, finally arriving at 10:13!!! TOTALLY UNACCEPTABLE!!! SORT IT OUT JUST EAT!!!

Driver called for directions and didn’t speak English and kept asking me to speak in Arabic instead. I told did not speak that and he just kept going “I don’t know” had to walk ten minutes to get the food in the rain as he had gone up the wrong street

It’s not my order! This is twice now. I’m never ordering again from just eat!!!

Meal wasnt complete & cold when it eventually arrived. Poor

Missing a meal which was 11 quid. So unhappy!!

Ordered through Uber eats, tooks over 40 minutes to arrive and half of the food was missing. What was there was less than edible. Cold, soggy and stale. Not impressed.

the portion of loaded fries were miniscule and not enough. the burger barely had any filling, really disappointing.

The restaurant is always very clean and accommodating. The food was perfect and tasted amazing. The service was very quick.

It was a great experience, my friends and I went to portsmouth to go stopping and we found ourselves in this burger king, first impressions were amazing, loads and loads of spaces to sit. The staff were amazing and extremely helpful when I had questions about the drinks machine. Overall, a wonderful experience.

Great food, always fresh and hot, even better staff, always helpful and happy, will definitely return and recommend

The place has gone down hill massively since the change in management I'm not even sure they know how to manage. I wouldn't recommend this bk to my worst enemy

Second time I’ve eaten at this particular store. First time was awful, floor was filthy on arrival and spillages everywhere with no wet floor signs. The burger was like the end bit of fried chicken and was no chicken just batter, I asked for a new one which they did swap which was good, but still pretty tasteless. Second time I went there (yesterday) the place was even more dirty than before!! Still food and spillages all over the floor and wasn’t even busy… The burger was a lot better this time, unfortunately that was the last time I’m going to this store as it’s just not good every time. Oh and also they NEVER have any of the good drinks, I pay for a normal coke or Fanta, but they never even have them! So I’m paying extra just to end up with a Diet Coke… which I don’t even like. I will not be going back here.

The food was cold and the burger buns where stale

Food is cold and ice cream melted. A waste of money

As always missing food yet again maybe one day there get the order right or for once you can tell them to sort it out

The driver was rude food was cold won’t be ordering again from here

so good! guy at the front longish hair is so good! as ordered

order was wrong. took a while to get here. very unhappy

Freezing cold.food and a warm bottle of coke!

Decent food this time and delivery driver was very good!!

Very accommodating staff who always seem lively and happy to serve, food always yummy

food was cold, fries were soggy, not ordering again

All I can say is WOW!!! Fantastic service and delicious food, nice and clean dining area. Very pleasant experience all round.

didnt even deliver to the right address

Appalling. Been here 3 times now and every time it has been shocking. The place is absolutely filthy, food and litter all over the floor, tables still full of the previous guest’s food. Nobody walking the floor tidying up. Drinks machine has always been a problem, either the ice doesn’t dispense, it’s completely broken or like today, the drinks were flat. Food was stone cold. Staff refunded immediately on me complaining.

I order online and requested for extra sweet chilli sauce and they delivered girls helping girls

Thank you BK girls for helping a girl out 🥰 and if you girl see this i was still hungover because I stop drink at 8 am and went to sleep woke up at 4:30 😅😅😅

Left it at door, and i didny know

Cold food. Probably from the driver walking from Burger King to McDonald’s

Missing items! So annoying when you order and pay for food and you’re missing so much! Both kids meals missing fries and missing sides, it’s ridiculous and then all you do is issue refunds when I needed the food I ordered!!!!

I did not received my food ! I want a full refund !

Just eat app saying it's delivered, nothing has turned up, so I've paid for this food and have nothing to eat, want a refund, ridiculous!!!

it was stone cold and I ordered a double whopper meal and I got a single meal not happy

Never arrived 2 hours on and food is still not delivered!!!

Food took over 50 minutes to arrive from ordering. Delivery driver clearly had multiple drops before mine as watched on the map as he went way out from me. Everything arrived ridiculously cold. Will not order again

1 burger and fries was missing and you cant contact anyone?

You can either order on machines or at the counter. Friendly, helpful staff. Quick service.

Wrong food arrived. Waiting for refund

Food is cold, missing a dip the delivery guy went the opposite way to do another delivery I guess.

the quality of the food was incredible and the time in which it was delivered was earlier than the earliest estimation delivery time! i was very happy with this! thankyou very much!

Pitifully small burger, cold fries and onion rings. .Totally unimpressed with the service, will definitely not order from here again

Some reason the bag on my order was already opened.

I’m so annoyed that a £54 shop had £20 odd worth of stuff missing. Stuff like cat food etc. I can’t leave the house atm so now I’ll have to wait ages for a refund. Do better or at least offer alternatives

Cheesy fries missing from order.

I know it’s only Burger King but come on, The double cheeseburger was SO dry we are convinced it was cooked earlier and re-heated in a microwave. The “loaded” chips should be renamed “chips with a sprinkling”. We thought we would have a BK for a change as it’s usually better quality then their rivals and more expensive as a result which is fine but for what that cost most of it went straight in the bin.

Cold cans put in with the food. The food arrived cold. Not clever thinking by Burger King as the drinks should have been in a separate bag. Common sense.

Delivery driver very nice, polite

missing my food and also drinks. food is cold and damaged.

According to the delivery map the driver seemed to return to the restaurant after starting the delivery so by the time they arrived food was no longer hot. Also wrong drink provided.

Burnt rock hard burger and rubbery nuggets. Quality has gone right down hill

Excellent meal and excellent service provided by even better staff

Nice food enjoyed it very much .

Went into there today and got to say staff were very helpful & the food was great. Almost felt like I was in a Burger King ad it looked exactly the same. Thank you!

Great time out with the family.

Had a great time with my family

Food was wrong. Ordered a xl bacon double cheese burger and got a chicken royale

Food was good, service was quick and staff were friendly. Restaurant was tidy.

food very cold, items missing.

Bag came with the sticker pulled back and had missing items shouldn’t the sticker be stuck down?? Bit strange the bag was open with the sticker not over it and missing items

order was wrong and not warm at all.

I ordered loaded bacon cheese fries and I didn't get what I ordered

Food was stone cold, very dissatisfied

Friendly driver and food was actually hot for a change!

Forgot my dips but other than that gd

the driver was really rude and shouted down phone at me I'm not happy

food was a bit on the cold side

The food was delicious, and the service was prompt, despite the establishment being quite busy.

Food came fast, delivery man was nice and food was lovely