Sunset Fish Bar in Canterbury

Beautiful place, friendly people, good staff and great food The manager, Ronia, is excellent. We will definitely be back 🌹🌹🌹

The place needs a good makeover and the food was terrible and I was served the wrong pie

Lovely chip shop with seating area, the Pukka Pie and Chips was very 🙂

We wanted a light dinner, so whilst our daughter ordered a meal of sausage and chips we ordered 2 portions of small chips! These portions were so huge that we could have shared 1 between the 3 of us. The prices were brilliant (especially considering a tourist location and on the sea front!). The venue was clean and staff lovely and couldn’t do enough for customers.

The food here was average but massively over priced for what we ordered. The fish and chips was probably reasonable but the child portion of chips was expensive. There’s outdoor seating but if you order at the hatch / counter, you must sit on one side of the outdoor area and not at the table service area which was cleaner and nicer. A great view over the pier and the beach and thankfully not too many seagulls around! Note they charge for ketchup which I think is petty at 20p per small packet!

Food was horrible chips dry and cold fish soggy and batter tasted horrid was not crispy at all it was soaked and squishy second time we have had rubbish food from this place will be taking my custom else where now very expensive for rubbish quality and horrible tasting food

Stopped in for a bite to eat, cannot fault the service, but thr food was terrible, dripping in oil, I do understand they fry but this was undercooked & actually dripping!!! Also over priced for quality or amount. £16 for fish n chips which was measured in a metal thing. Sorry will only be a coffee IF I return.

This place is lovely. It was a nice day, we sat outside the service was great. The food and drink was delicious. 10/10

This place is lovely. It was a nice day, we sat outside the service was great. The food and drink was delicious. 10/10

Best fish bar in herne bay great service and hospitality

Best fish bar in herne bay great service and hospitality

Visited this fish bar after a brief afternoon out in Herne Bay. We popped in after walking back to the car and thought that being on the beach, you need fish and chips! We sat inside the restaurant and honestly did not realise the seating area across the road which did appear to be pretty decent. As we entered we realised how cramped it was with approximately five tables next to the toilets and it was also quite dirty. Valid, a staff member came and wiped the table down, but there was still food on the floor and seats and it required us to go over everything with baby wipes. We ordered food straight away and it arrived around 16-20 minutes later and considering it’s all cooked in the fish shop and immediately served, it wasn’t at hot as i would of expected. Price wise - reasonable.. We ordered a fish and chips, a halloumi wrap and a kids sausage and chips with drinks and it came to £41 which i thought wasn’t too bad. The halloumi wrap was nice and the children’s meal came with two large sausages which was not too bad either. The staff were friendly however took considerable time to come and clear the table and see if we wanted to pay or not which meant i had to chase them up as i was waiting around.

The best fish and chips in Kent. Have not had any so good for a long time. Not the cheapest but the sheer quality of light golden chips and moist, flaky and fresh cod makes it worth every penny

After a nice sunny beach dip into the sea we wanted to go home as quickly as possible to change our wet clothes while we had our hands occupied with bags. We ordered 2 meals to go . And it was hardly 3 customers waiting before us and after we ordered there one 2 to 3 more customers who has been served before us and we kept on waiting almost 20 mins meanwhile customers ordered before us was surved and gone no one assued me why its getting delayed or atleast informed me about the possible delays.. I had to remind one of the waiter to go and have look what's going in . He looked like forget after a while but then eventually remembered and prepared our meal. The meal was served open boxed no bags and I asked a bag he bring a bag and left on the counter .. then I was trying to pack my own realised there are no chips in both the meals I asked of the meal comes with chips . The guy went back and asked and filled the boxes with chips .. again not helped with the boxes to close and bag remain for myself to pack .. didn't offer any sauce salt tissues or anything.. food tasted good but the service was awful . Hernbay is not busy beach and they had atleast 5 waiters working on the premises and 3 to4 person inside the kitchen I just don't see any reason for delays and negligence .. very poor service. We will not go there again..

Full English or a Mediterranean Breakfast! A corker of a place looking out over the beach. Food was generous and tasty. Serves alcohol 😃

Must be the worst food. I have had the displeasure to be served to me. I didn't eat it, I sent it back . Dirty cutlery Dirty glass, my shandy was in a pint glass but not full it was about an inch from full. I didn't pay for the food I wished I hadn't paid for the drink, not going back very poor service, food, and drink !! The salad was about 2 days old dry and limp, definitely not fresh

Well where do I start?????My wife and I came into SUNSET FISHBAR at Herne Bay and after waiting for 10 minutes then had the menus thrown on the table I knew we had made a mistake!A member of staff was picking his nose in the kitchen and another was wiping a table down with a dirty rag(didn't even spray the table with a cleaning solution.Most of the staff had B.O and the food was cold and tasteless. Guys Please give this place a VERY WIDE BIRTH.

I had Cod and Chips with my wife and children. The waitresses and waiters were so friendly. Food came out hot and fresh and kids enjoyed all their food. Definitely would recommend especially if your visiting Herne Bay. Extra nice as well seen as it’s right on the seafront!

Probably the most over priced worst fish and chips ever. The fish was dry served with the smallest portion of chips in a tiny basket.

Had fish and chips here today meal was cool fish was greasy service was appalling. Definitely won't eat there again

Would not recommend at all. Very over priced for the portions you get. The kids meal had more chips than the adult meal. Cost £40 for 4 of us to eat basic meals. We had a wrap n chips, saveloy n chips, kids nuggets n chips and kids saveloy n chips and a can of coke for £40. Food was not great at all, chips under cooked, saveloy was over cooked. It made us all feel rubbish after eating the food. Not one of us finished the whole meal. I would strongly recommend staying away.

Visited yesterday with family we went to order from this bar and asked the young girl about certain foods as son has allergies the girl was very helpful enough what wasn’t helpful were staff were ignoring her when asking and what surprised me is when she returned she explained that the staff aren’t sure which I found shocking! How can you run a business/restaurant without knowing what you’re cooking or ingredients you’re using and potentially causing serious problems to somebody who has severe allergies Don’t recommend this place what’s so ever

Awful food do not go here. The fish and chips were cold when delivered to the table. The chips had obviously been sitting around for a while. Thinnest curry sauce you have ever seen and not nice to taste. Mushy peas were also cold. Awful service would never go there again. Also very over priced.

I've been here several times before, on this occasions seem the management has changed. Things are just not the same. We sat outside, and the sun umbrellas need replacing. Service was a little lethargic. Food was disappointing for the price. Fish & chips on the menu seemed to take an age to arrive. Chips were anemic, the fish just didn't taste much. The chips and side salde came in little side buckets. This is a fish & chip shop. This place use to have queues out the door up the road. We can see why not on this day. It just seems the standards have slipped on quality. Shame

Extremely expensive (£3.50 for mushy peas!) and not great quality food, apart from the fish which was nice. Awful peach ice tea but they did take them off the bill which we appreciated. Good service / setting.

This place has seriously gone down hill New owners ? The fish we were served tonight was awful the stench coming from it was disgusting shocking that that even served it up they must of smelt it a mile off. It was defiantly off. Soggy batter small portions also They did take the food away sharpish and it was remove from the bill Prime spot here on a rare sunny day in the uk Had no problems here previously but today was very poor. Won’t bother coming back

OMG brought fish and chips the first lot were soggy they gave me a fresh cooked cod which I took home to eat and the stink from the fish made me Gag it was so bad. You Will Give People Food poisoning clean your act up thank god I didn’t eat any I would have ended up in hospital.

Burger bun was rock hard, could have built a small house with it. Chips only looked at the oil rather than cooked in it. Salad big enough to feed a mouse was nice though. Staff seemed very blunt. Very pricey for what we got! Won’t be back.

We wanted fish and chips but to pay £16 for haddock, left me getting a chicken burger which was extremely basic. A piece of chicken that was burnt and tiny with one piece of lettuce. No mayo or any type of sauce. They wouldn't let us sit on a big round table as there was a table with a wheelchair and they didn't want to walk around to get to the table.

Pros - we were served super quickly Our cans of drink were really cold Free sauce Cons- the food was awful. The worst fish and chips I’ve had in my life. So saturated in fat, dripping in oil, greasy, tasteless, we had one bite of the fish and couldn’t finish it. There are so many other nice fish and chips shops in Herne bay. I ate here for the first time because it’s on the beach and we were walking past but honestly don’t waste your time. Walk further and eat some proper fish and chips. Portions sizes were tiny large chips was barely a plateful.

It was very quiet when we went but absolutely lovely. Staff were kind and helpful. Food was delicious and reasonably priced!

If you want a decent portion served with a smile this is not the place to go. Portions were ridiculous, a large chips wasn’t even the size of a small at our usual chip shop and yet costs more. The server looked at us like we were an inconvenience, thudding her finger on the order screen, and when we eventually got our food and asked for some sauces, she may as well have beaten the box of sauces up while trying to get them out, and then proceeded to practically throw them at us. Awful service & over priced food.

Food was great and it was great to eat outside by the sea.

Stopped at this fish bar yesterday with family for a takeaway, can honestly say I will not be returning, over priced fish and chips miserable staff, quality of food was not good enough over cooked greasy fish. Don't mind paying over the odds but for an enjoyable dinner, this fish bar needs to look at its presentation and quality, and encourage their staff to be a little more engaging and smile.

I love it here. I always sit outside which is adjacent to the beach. See my photo of their outside area. The main cafe/fish bar is just across the road and has inside seating if you prefer. They have a nice selection of both hot and cold drinks including some more unusual ones like the Dragon Fruit and Mango cooler. They sell alcohol including cocktails but their cocktails are also good. Traditional fish & chips is available along with other chip shop favourites but you can also get various wraps,burgers and salads. Breakfast is also served until 12pm There is a kids menu and portions are generous. There are vegetarian options and one or two items for vegans. You get table service outside and I find the staff very pleasant. Lovely to stay a while and drink a cocktail as you watch the sun set

A very strange experience, so we did not order food in the end. The staff at the takeaway seemed totally confused and unresponsive, not friendly at all, and only told us after we had placed our order that we could not sit at the tables, unless a waiter took our order. The whole thing was confusing, so we left this chaos and went somewhere else.

Situated in a prime location next to the pier, the salad is the only saving grace of this place - which was quite well flavoured. The chips were soggy, the tartare sauce had a weird aftertaste and the battered fish was not hot, did not taste fresh at all. Not worth the visit if you’re interested in a good plate of fish and chips. Service was ok.

Mediocre, heated up frozen food, (possibly from Iceland) Had better food at half the price. No takeaway wraps available, but apparently, they will serve you a wrap if you sit at the table at twice the price of a takeaway, and food arrived luke warm. And they fail to inform you of the price difference, until it is time to pay. Sneaky, VERY sneaky. £20+ for two luke warm chicken wraps, with a side of frozen shrivelled chips, but apparently, takeaway wraps are not available. Work that one out! In summary, poor reheated food. Staff that did not seem to know know what was available for takeaway, and was actually told that I couldn't have a certain item to take away, but COULD have the same item if I sit at a table, confusion over pricing, and was charged DOUBLE the takeaway price for table service. VERY disappointed, and feel cheated. So Needless to say, I will not be going back, and would advise others to avoid this place. I've had better experiences at McDonald's, and that is no exaggeration. Edit, July 2024. Three years on from my original review, and I haven't been back, thankfully. But reading more recent reviews, DESPITE the owners seemingly EMPTY promises to make improvements, this DIVE has failed to make any significant improvements at all. Still people complaining about the inconsistencies relating to food quality, waiting time, presentation, and portion sizes in comparison to prices charged. And STILL complaints about the DIRE customer service. The owners of this place are CLEARLY IGNORANT, and have failed to address the problems raised. The only consistency about this place, are the inconsistencies! Take a packed lunch, or a picnic if visiting Herne Bay, because you may live to regret visiting this Mediiocre establishment.

First time dining Great food Quick service Reasonably priced

Have eaten here before and food was lovely however this time was awful!

Lovely amazing place the fish and chips was lovely. Staff is very friendly and kind. Definitely will be coming back so worth the money!😄

Nice eat in cod and chips but feel over charged for average meal, I wouldn’t go back

Terrible service and very basic food . If it didn’t have the location it wouldn’t survive as mainly passing trade . Ala turka down the road is so much better

Delicious fish and chips with a lovely view of the sea. Good service, and the batter is gluten free too which is great for me. 😃

Food wasn't very hot and hot drinks were warm too. A bit disappointed as it used to be very nice but new owners now. It's gone a bit down hill if I'm honest.

Bought a bag of chips to eat whilst.we wander down the pier. Hands down worst chips we've ever had. Barely lukewarm, stale like they've been sat there for hours.

Unfortunately this was a totally different experience from the last time came here, customer service was fine, they are very friendly and price wise whilst I feel a little expensive it's pretty average compared to others I guess. Unfortunately on this occasion the food certainly didn't match the price, fishcake burnt to point bottom was black for at least 7/8 of the surface craftily placed burnt side down in box, chips whilst portion size was ok were not even close in standard to my local chippie. Will say 1st time came here good was much better so possibly just bad day at the office

Did anyone visit this place on this Saturday and try their Efes ? Look and tasted like the never clean those beer lines absolutely disappointed Don’t get EFES DRAFT I never finished my pins just throw it in the bin so horrible people can die 💀 the food wasn’t great aswell chis smells like burned oil probably never changed oil 🤷🏻

well if you fancy under cooked fish and chips here is your plaice to go !! £36.50 for 3 fish and chips and a can of coke was also very small not that we eat it the seagulls did if you like skin on fish this is where you can get it . how they scored a 2 on the the ambiance and cleanliness . would i come the anser is noo

Not impressed me and my whole family have food poisoning from this place.

I used to love coming here as the chips were always so good! But today wasn't so great, the food came out really quick with the chips looking anaemic. They tasted like fish and the battered sausage didn't really taste of anything other than grease. Both of us felt a bit iffy afterwards. Won't be rushing back there in a hurry.

Best restaurant in Heren bay.I have been here over ten times and each experience is fantastic! Every dish I have had is delicious and amazing! The service is absolutely attentive, friendly and professional. The owner and host will treat you like family and is a great

Good Food served warm and Good Prices. We had an excellent dessert 🍨 too. Thanks

Very small portions for the high price. Young Staff need training on their customer service. No smiles no interaction. Other fish and chip shops are very generous with their chip portions.

Worse restaurant for potion size meals asked waiter if I had a child’s potion it was so small , no knifes and forks and table, daughter bit into sausage wasn’t cooked, this meal for 2 adults and two children would have cost us nearly £50 and we didn’t even have fish . As for the salad well what can I say you would have eaten it in 2 forkfuls it was that small

Love their fish and chips, but they are just so disorganised and not willing to put themselves out. No wooden forks and they didn't go looking for any, just shuffled in box on countertype all dumb looking and didn't offer a solution, I had to repeatedly ask if we could have real fork from dine in area, that I had to go and get. No napkins. They served us part of our order to then realise they didn't have enough pieces of fish to complete it, so asked the fryers to put another cod on to fry, so part or order getting cold while fresh fish cooked to complete our order. Whilst waiting similar happening to other customers. Servers were blaming the guys frying saying not doing the orders right, but while we waited the servers were dishing out fish to customers that had ordered after us, so just totally not organised. We waited for over 45 mins. Bad bad service, but good food, shame.

I enjoyed my time here. Service was ok, waiters were responsive and helpful. Food was tasty. I think prices are acceptable given the sea view and the location.

Fish wasn't fresh and looked frozen was water and battery greasy. Chios pale and could do with cooking longer. No peas only mushy offered and soggy wet side salad which doesn't go with fish and chips to be honest. The one looked like a flat version of a pukka pie and told comes with gravy we never got it even after telling staff. Overall service was poor two lads doing one job and was polite but not listening well. Over all was dissapointed amd won't be going back sorry.

Waited 45 minutes for takeaway order to find out they hadn't even started it others where waiting even longer the chefs attitude stinks no management missing items and the chips were vile

I would avoid this place, it's very expensive with such tiny portions, I ordered a large chips and I honestly thought they gave me a small portion. I even questioned it and they said they would add a few more on, but it was so small still that my 6 year old finished it all on his own. In reality it's a rip off. You are better off walking a little further and finding somewhere better.

Food had hair in it. customer service is absolutely awful. not wearing hair nets, wearing leather jackets and they are RUDE, not very organised & unbothered when there’s a massive queue on a bank holiday monday, standing around chatting.

Trading on location really. We sat outside which was nice. My wife’s food came out quickly enough but her chips are almost cold. Mine then came out 10 minutes later, the chips were also barely warm and the burger was the cheap stuff you get at fairgrounds. £37 for two meals and three drinks, I wouldn’t bother going back.

Had a great waitress very polite and amazing food

Ok food but spending £44 for a fish and chip lunch for 2 peopke felt like we'd been robbed.

My girlfriend and i came here for a quick dinner last night,before visiting the pier ceylon club down the road.from the moment we walked in,we were greeted with a warm and friendly service.the decor is quirky and inviting and we immediately felt comfortable.I love that the menu is uncomplicated,lovely meal.excellent exceptionally friendly and polite staff.all of the food was delicious and fresh. Thanks for a lovely evening. I think we've found our favourite fish bar.

We went in and the restaurant was busy but there was a table free. We ordered our food but the waiter didn’t understand English and didn’t know the menu. My partner kept asking for cod and he kept saying “cod bites”? I had to physically point to cod on the menu and even then it took a conversation with the manager to confirm what we wanted. My daughter ordered a jumbo battered sausage and got 2 normal pork sausages. There was no salt on the table or even enough cutlery we had to ask for both after our food was delivered. My haddock and my partners cod were identical, they were mushy ant tasteless. I’m going to assume it’s under new management now as it’s completely different from anything we’ve ever had in the past. I didn’t complain as we were so disappointed we just left as we weren’t confident our complaint would even be remedied. This has always been our go to for food when visiting Herne bay but unless it’s just a bag of chips we won’t be returning anytime soon.

Very nice staff, very friendly and great quality food for good prices( especially for a family day out). Couldn’t fault this place!

Food served awful, sausages fatty and full of oil, most chips are undercooked, food took ages to come out and staff eating whilst serving people, cod bites awful, waste of money!

Friendly staff, couldn’t fault them! Food didn’t taste nice. Old, oily and bland. Shame as location is great!

Came here a couple of weeks ago, and the food was all well and fine, but the staff are just so unorganised, I'm sorry to be blunt but it's truth, the staff couldn't understand what customers were saying no matter how simple or properly they spoke, and as a result they kept messing peoples orders up, losing track of who ordered what food, and food would get cold very quickly. We were waiting for what felt like nearly an hour due to the staff taking forever to give people their correct food.

Nice and clean, with one of the best aspects for the outdoor seated area. Decent portions. Attentive service. Drinks all nice and cold. Recommended

The chips tasted incredibly fresh, they were fluffy inside and the vinegar used was delightfully tangy and light. Exceptional chips.

Overall underwhelming. Service wasn’t able to manage a larger group and resulted in a few cold items and incorrect meals. All sorted without a fuss, which was welcomed. Expensive full meals (fish and chips and mushy peas = £19.50) which was the same size as a child’s meal (£8).

Shame about waiting time… Jumbo Sausage had a weird taste but chips were very good. We sat on the tables opposite with a nice view of the sea

Just so poor! The staff and the food, the chips had obviously been sat there for a while, the fish tasted of just pure chemicals, we couldn’t even finish our meals, for the price of £27 for 2 fish and chips you expect edible food, not left overs and chemicals, the staff play fighting and swearing at each other in plain sight of customers, everything about the experience is was horrendous, save your money, I wouldn’t have even fed it to my dog, I can now see why we were the only ones there!

Just so poor! The staff and the food, the chips had obviously been sat there for a while, the fish tasted of just pure chemicals, we couldn’t even finish our meals, for the price of £27 for 2 fish and chips you expect edible food, not left overs and chemicals, the staff play fighting and swearing at each other in plain sight of customers, everything about the experience is was horrendous, save your money, I wouldn’t have even fed it to my dog, I can now see why we were the only ones there!

The only positives are that the food was freshly cooked and the tea was served with our main course was good. The rest of the experience was shocking. The service was very slow and the food was awful. The batter fish ratio was poor and the batter was foul tasting and very greasy. The Both dinners were advertised as 'cod and chips with a salad'. No salad but unwanted mushy peas. Very disappointing, poor quality, terrible service and we shall not be returning.

It's really a shame when a good seaside fish and chip shop that used to be good goes down hill. Cod was overcooked, Rock was smaller than usual and large chips were no bigger than the medium at most places. The poor girl behind the counter kept asking for our food and even commented at the chefs about being slow and was also disappointed at the rock when it got put into the cabinet! A "Managerial type person" was more concerned about how many cases of drink to order than actually helping the team! They also didn't know where customers that ordered after me (5 mins after) had went, so I called them myself!

Waited 15 mins for room temp chips and 2 amateur battered sausages. The staff were very dismissive. Chucking everything into a paper bag and walking off. We asked if we could have it in a box and that took another few minutes for them give us a box and left us again to sort it out ourselves. No napkins or cutlery given either.

The place has FISH BAR in the title, so my logic was that it must do good fish/seafood. We ordered the calamari which is a pretty basic starter/snack. The quality of the calamari was horrific, straight from the microwave and to add comedy to the situation one of the rings turned out to be an onion ring...I will be back again to see if they improved.

Very slow service , had to ask for a glass for our drinks then given plastic cup , all our order didn’t come had to ask for it , then in the end I had to go myself and find the salt pepper ect , will definitely not be coming here again

Fantastic food and drinks for us 4 Girlies and beautiful little girl on our day out. Wow the service and portions were spot on, cannot rate any higher! Will defo return very soon - just perfect.....

There really isn’t anything positive I can say about this place. Everything was poor and pricey too. My wife chose scampi, which was of the worst quality - clearly budget chopped and formed stuff and it was over cooked too. Myself and my son in law had saveloy and chips. I have no idea how you get a saveloy to have absolutely no taste whatsoever, but they pulled it off. All of our chips were inedible too. It all went in the bin. Yes, that bad. I guess being in such a great position they don’t have to rely on repeat local customers, like us - the day trippers are what brings their money in. Never again.

Two of the girls there Sophia wanstall and Jess phur gave my family awful attitude served me little portions and all the food in there was not freash lots of chips sitting there getting cold and fish there getting greasy and poor as me working at minis bay fish and chips this service and food is awful

The food was served cold, even our toddler didn’t want to eat it, the price was also expensive and £8 for a kids meal is a joke, really we should have read the reviews on tripadvisor first and we will not be making the same mistake again! Avoid this restaurant at all costs!

I queued for a very long time last Thursday 17 August as this Fish N' Chip Place had a few decent reviews! Well all I can say is that it was not worth the time it took to queue nor the time it took for my fish n' chips to be served! Very expensive too 😳 The chips were fine to be honest but I had paid £9.00 for what was a slither of cod in a lot of batter! Absolute mickey take! Will never use that place again and suggest that you too do not get taken in by the big queue as that is only because they have one overworked girl dealing with takeaways!

Nice location, on seafront for breakfast. Full English large plate of food. Both my eggs had the yoke broken and cooked through so more omelette than fried. Toast missing, For £10 I would expect the tea to be included especially as it was the cheapest weakest cup even after standing for a while. Presented nicely just needs to be better quality products for the money .

Absolutely shocking food. Ordered calamari and chips come out cold, they brought it out again still cold! Obviously cooked and left until someone orders. The best part of the mean was the small plate of salad. Wouldn't recommend to anyone!!! And at almost £50 for 2 small meals. Avoid and go else where is all I can say

Family lunch for 3 adults & 2 young children just after 12 on a Wednesday. Restaurant was quiet when arrived & filled while we were there. Order was taken after we were seated & drinks arrived promptly, I asked about our food after 45 mins when orders were being delivered to tables that had arrived after us. Complained when yet more tables were being served who had arrived after us & said we would leave if it didnt arrive soon. No apologies just excuses. It did come, 1 lunch was wrong chicken nuggets instead of burger which was corrected fairly quickly & my 4yr grandson helped with mine until it arrived. The 2 fish wraps must have been cooked & sat waiting for quite a while - they were not great & i only ate half of mine. Not a good experience & we will not be returning...

Lovely place to eat outside near sea front ,food was good but we waited quite a while but they were very busy ,but the prices are a total rip off £16 for fish and chips fish was good small bottle of water was £2.50 Fanta £2.80 can iced tea jar £3.50 kids chicken nuggets £8 small portion of peas £3.50 and small portion of curry sauce £3.50 total of bill was £80.10 for three adults and one child ,oh and they don’t have prices on menu won’t be going back there

We arrived at 5pm for some dinner we were seated fairly quickly as we sat down a waitress was there and asked if we could place our order quickly as she had another table she wanted to take an order for before the road was closed for the carnival ! As we read out our rushed order she again asked if we could be quick so she could serve the other table The food came out within 10 minutes but was cold like it had been at for awhile Disappointed as I had been wanting to try the place for a while having lived in Herne bay for 5 years I can say it was a let down

Although the location is spectacular, the service and food quality leaves a lot to be desired. We had to wait over an hour for our meals, after requesting to place our order twice. We were patient and hopeful but our experience was really disappointing. Of course, we understand a busy seaside restaurant in summer, but, the lack of communication and follow up to our requests was just poor. If you are going, go in the quiet season, you will enjoy a much better experience than we did.

We had breakfast here this morning and it was worst experience for the money I've ever had. The sausage had no flavour the egg was burnt and the toast was, well I don't know what it was - it was black and soggy. Avoid

Food and service excellent. We ate in roughly £15 including coffees (each). But we'll worth it. We will be back

Rather disappointed in the lack of training for the staff. I visited on Saturday, we was really looking forward to our food, but we were served by 2 young ladies who obviously had no food hygiene training whatsoever, one was standing in front of the fryer scratching her head, playing with her hair and flicking her hair everywhere, the other girl was standing biting her nails and playing with her ponytail and the pair just standing around gossiping. Such a shame as the food smelt amazing and just what we all wanted after a long day. If I ever return I'll make sure I'm served by someone that has hygiene as a main priority especially with covid around.

Food was way over priced and not great. We ordered fish and chips and pie and chips and asked the waitress for extra crispy chips and she agreed to this before we placed the order. When the chips arrived they were soggy. When we asked the waitress if she could make them more crispy she said they were too busy. Why did she promise this in the first place? As well the pie was heated up in a microwave and was very sub standard especially when they charge £8.45 for a pie?? The pieces of fish are very small and so are the serving sizes of chips for the p[rice of £12.50 for both. There are far better value places nearby. Will notbe going back!

I appreciate it’s my opinion, but I felt the chips were undercooked, crunchy and pale. They have been reviewed by others for this failing before. At first the cod looked okay, but upon cutting it open, it was full of slimy, scaly skin, which was really off putting. Why they can’t be bothered to remove this, is beyond me. I didn’t eat any of it. The bread and “butter” is also not butter, it’s clearly a synthetic, cheap margarine / spread. Absolutely no way was this worth £50 for two fish and chips and a couple of drinks. Won’t be back.

A bit rough and ready but the bacon butty was good

Lovely restaurant and friendly staff. Fab food too.

Lovely location, Hot Chocolate was very nice too.