Summerseat Garden Centre in Bury

Unbelievably bad service all round with so called staff and management that gave us an ultimatum to either behave or leave the premises…when all we did was ask the staff how long we would need to wait to be served as we had already been waiting for 20 minutes and nobody came or apologised so we left not having a drink or any food We will never be going back…I suggest the staff are sacked or re trained either way we will never be going back to be treated like naughty school kids..my advice to anyone going is don’t .

Seated quickly. Unacceptable wait for order to be taken. Another long wait for drinks and even longer for food. Food was nice and well presented but service needs to be much quicker and better organised.

Great place to go went for lunch with my daughters & grandchildren good food a little expensive but tasty...had a look round lots of lovely things to buy.

Very, very disappointing visit. I have been a regular visitor, often weekly to the cafe with my daughter in law and grandson. Previously the staff were really helpful and pleasant. Today the Manager decided that my 13 month old Grandson's prepacked meal could not be heated in a microwave "on the grounds of Health and Safety!" Previously, this has never been an issue. Further more, high chairs were no longer allowed in the Conservatory for the same reason. Obviously families are not wanted, despite our being regular customers.

Came here on a Tuesday afternoon with husband and daughter. The food was lovely, expensive but I felt worth it. However, the lack of service really let them down. As soon as we arrived and were waiting to be seated a young member of staff came up to us, then walked away having taken a call on his mobile. After a few more minutes got shown to our table and given menus. Less than a minute after sitting down we were asked if we were ready to order. Said we needed another few minutes. It then took another 10/15 minutes before anyone came over for our order, and that was only after us chasing this up. Our food arrived after a reasonable time but not at the same time as our daughter who had to wait 10mins after we had our food. After we'd finished we again had to attract attention to get the bill after waiting a while. We had the afternoon cream tea with unlimited tea and coffee. We were never asked for if we wanted a refill or if everything was OK. If the service was improved this would of been 4 / 5 stars but the lack of any service really let them down.

One of the better garden centres that look after the plants shrubs and trees. There is a large selection of outdoor furniture as well as plenty of supplies for pets and wildlife. The food section is bursting with a fabulous array of deliciousness. There is a cafe that is very popular and has been extended fairly recently. One star has been removed due to the overpricing of some of the products. edit. Halfway through October and the Christmas products are filling the shelves and racks. It is clashing with the Halloween stuff, and before you know it the Easter Bunny will spring in through the front door!

Nice food been a few times . Went to the shop after . Took some stuff to the till and said price was wrong on multiple buy item . clearly marked on shelf in an offer . Wouldn’t honour and said would take off sale for 24 hours and re write the offer list . Woman had attitude . Now lost customer of many years

More than a just a Garden Centre, brilliant ideas for gifts and cards, plus a great food shop with local produce and interesting and unusual choices too. The cafe is outstanding, although closed at the moment due to the pandemic. Would recommend a visit to anyone. 21/7/24 Great choices in the deli here,as usual 14/10/24 Excellent visit here today,was able to buy everything that was required. Many Xmas items are now available as well.

Great food and a colourful selection of indoor and outdoor plants 🪴🏵️

Came for afternoon tea with my mum Food was lovely-sandwiches quiche scones and cakes Waitress Lee was very helpful and service was good Will definitely come back

Great got everything I was looking for

As usual, staff and food were marvellous. Staff just so friendly and it's like talking to friends. Have a good selection on the menu and are always on the alert for peoples allergies. Strawberry tarts are my favourite and are presented with great additions. Thanks Went back again today. Still the same. Given a very warm welcome. Service was great, always served with a warm smile. Food delicious 😋. Thanks again Molly & Lynder who made my recent call so good.

Beautiful gifts,lots of flowers,plants,garden furniture,pet supplies,plenty of room to walk round, wheelchair friendly...restaurant fab,table service...Highly recommended

My first visit as a customer here ☺️i need to say i'm well impressed with the place ☺️love the decorations 🫶🏻 I came with my friend we both had a breakfast ☺️ deliciousss !!!! Quick service - all Ladies lovely and friendly (+ kitchen)!!!!👏🏻👏🏻well done !!👏🏻👏🏻

Went for breakfast yesterday. 2 bacon butties and 1 scrambled eggs on toast. Little packets of butter too cold and hard to spread. Bacon was obviously not fresh, it was hard & lukewarm. The scrambled eggs were awful. Overcooked and cold (the butter wouldn't melt on them at all). Asked for them to be replaced and another dish of slightly warmer but still overcooked eggs came. They were like eggs that had been left out on a buffet for ages. They gave a refund but hard to attract the attention of staff once you'd paid.

Very nice place.food very nice, they are just getting ready for Christmas looks nice

Good lunch and top class goods excellent 2 for 1 offers

We went into cafe yesterday we have visited before and was allways satisfied we ordered two chicken club sandwiches which we have had before and enjoyed this time though it went downhill the sandwiches arrived and had egg mayonnaise on both of them which wasn’t on the description and not told by the waiter when asked about this the gentleman said it’s a new menu and should have been told about it it is still not showing this on the menu I think with the allergy situation it should be stated clearly he said they had to wait for the new menu sheets to arrive but surely they shouldn’t serve it before it is to be fair who puts egg mayonnaise on a club sandwich anyway ? The gentleman dismissed us and wasn’t interested just a good job we weren’t allergic to it

Lovely staff and very friendly. We came for breakfast and it was lovely. Poached eggs on toast and latte were beautiful. Plenty of dogs to make a fuss of. Only one criticism is that some of the aisles are a bit of a squeeze for wheelchair users. Need widening a little. A great place.

This is the first time I had been here. It looked nice, quite busy. We were sat down quickly enough. A bit of a delay before we were served. Not an extensive menu to start with. I asked for a baked potato, no baked potatoes. Then I asked for a steak sandwich, no steak. It was busy but not a bank holiday or weekend. So left with limited choice then. But we could have been told this when we sat down. I ordered a club sandwich. It's not something I usually have, but I didn't enjoy it. It wasn't warm. A lot of very thick white bread and an unexciting salad. We had to wave to get attention for cakes after. I wasn't brought a knife or jam with my scone. No apology when I went and asked for jam. The wrong milk was brought to which the reply was "but you asked for..." what happened to the customer is always right. Most of the staff were lovely and polite. A lot of young staff, probably inexperienced.

Limited menu and limited vegan options, in fact the vegan jacket potatoes one of our part had was found to have one piece of grated cheese on it. Didn't complain but give it a miss in future.

Place is huge so getting tables in not a problem. We were seated quickly. What I like with Summerseat is after you order you can pay immediately. No need to catch the server’s attention later. The food is always nice. I had a club sandwich. Servings are always big. We love going here. Eating at the cafe then heading back to the garden. Highly recommended. Excellent wait staff.

Small countryside garden centre with excellent cafe

First time visiting and was met by a rude & abrupt member of staff in the restaurant. Was left seated for 10 minutes before I asked to order food and was told abruptly " someone will be with you". Asked again and was given the same rude response. Won't be returning

Food wasn’t the best and certainly cut down on amount for full breakfast even a latte not included, just short of £30.00 for two full breakfasts and two latte. Won’t be bothering again, prices up amounts down no wonder your so quiet bring your prices down. The best bit was Lea who always serves us she’s a gem so happy so loyal and Fin, in the butchers, he’s a star always goes the extra mile to help. Thank you both.

My friends and myself went to Summer seat garden centre cafe today We went to the counter to order our food but were told to sit down and someone would come and take our order which we did We sat in the conservatory as it was a hot day. After waiting about 25 mins my friend got up and went back to the counter to say we were still waiting to be served and she was told That area is closed so we got up and moved inside. Sat down and waited another 15mins mean while 2 of the staff were scrubbing the floor at the side of us with a very strong smell of disinfectant around us My friend got up again and went to the counter and asked someone to come and take our order the waitress came but we had no menu so she brought a drinks menu but we also wanted a food menu I ordered a cherry scone and when I cut it in half there was half a cherry in it which I told the waitress and she barked back at me I'll change it if you want I declined as I had had enough by this time. I got up and went to the counter to asked the assistant for some hot water saying please and thank you She never said anything to me at all just banged the teapot on the counter One thing is the staff in the cafe should use some manners and be polite to people when they are spending money One thing for sure is we will not be back and looking at the other reviews alot of other people won't either It was too much trouble to serve customers 😠

Varied shopping items. Great breakfast in the cafe.

Love summer seat garden centre, been visiting since I was very young and I'm 47 now, beautiful displays, great service and the restaurant is amazing !

Take out a mortgage before you visit

Fantastic service on arrival. Amazing table service..very fast. Food was fabulous 👌

I don't know where the bad reviews come from this is an excellent Garden Centre with a superb restaurant. Every time I have been its more than lived up to expectation. It was taken over a while back and it's now excellent.

Absolutely dreadful…. Just one thing to say “BRING BACK THE IRISH MANAGER” he knew what he was doing and the place had a lovely atmosphere…. It’s all gone now!

Had lunch today with my mum and my sister at Somerseat Garden Centre. Over £60 for 3 lunches of poor quality and the most appalling service. Waited a long time for food and when it arrived I realised why as they boil their vegetables for a good hour until nice and soggy 🤣 Terrible system of a waitress coming to the table to take your order and pay immediately, meaning you have to do that every time you would like another drink or coffees or desert. Staff uninterested and didn’t look like they enjoyed their job to say the least. Dirty tables everywhere which we pointed out to the waitress who said it wasn’t her job. Then took over 30 mins and 4 attempts to get our table cleared and order coffee. My sister actually left. I mentioned the food wasn’t great (I was being polite) and the waitress who I’d expected to say “ oh I’m sorry what was the problem” simply replied “well did you say anything” Just a shocking overpriced experience I won’t be repeating!

Just been went with my son never again went early no one at the entrance at the cafe so we sat down than we saw the girl with glasses on at the entrance so ask for some menus no smile no personality just got told u gone in the other entrance no we did not u was not there and does it mater not really run off your feet no wonder with the food and prices am been a regular for years1 we ger the same breakfast all the time it 18 pounds every time now it gone up to under 26 pounds for what cold toast horrible cold sausages that are hard cold cheap can't buy one one piece of toast no more for 2 pieces 2 pounds a drink of 7 up allmost 4 pounds got told been taken over by new manger who put the prices up people will vote with they feet on and not go back we left most of it and now I feel sick with the disgusting food if that what u call it u can go to a nice pub and get a meal for thst I wish I refuse to pay for it as what a waste of allmost 26 pounds shame on u

This is a review of the Cafe only not the Garden centre itself. First let me say we have been fans of the cafe at Summerseat for many years, even when you had to queue up for drinks and food. It has always been great food (not an extensive menu but with the specials you'll always find something great and tasty for lunch), very reasonably priced and the staff are just superb. Like any place from time to time you find small issues but they have always been more than willing to rectify them. About two months ago they hired a new Manager, we were told by the Manager on duty today that the new cafe manager is Ollie. I am sure its not Ollie as the Ollie we know has been there for ages and is really professional, but accept there could be two Ollies. Since the new manager has taken over the service and food have rapidly deteriorated, and prices hiked. The menu is much more restricted and if your vegan or can't eat fish (like me) there not a great deal going on. On arrival we asked for the conservatory, it was sunny after all, every spare table in the conservatory (there were only four/five occupied) was full of dirty pots. The waitress was happy to clear it though. Not the first time this has happened recently.We went about a week ago and same thing asked for the conservatory (we had already clocked it was nearly empty and the same lady manager told us it was full), so we walked in and it wasn't it was just full of dirty tables. We waited about 1/2 an hour (maybe a little longer) for two bowls of soup and a sandwich and only then it arrived because the lovely waitress went and chased it. When it arrived it was cold, the soup was tepid at best, the club sandwich had been stood there for a while as the toast was stone cold. We tried our best to grab the attention of someone but most of them are just running around trying their best to cope. As it was nearly three we decided to leave the soup, who wants to eat cold soup, neck the cold sandwich and get the heck out. First though my husband decided to get up and ask the waitress to knock the soups off our bill and explained why. He asked for an email address so he could write to someone and let them know the issues that we consistently see when we visit and she said she would speak to the lady manager on duty, who came to speak to my husband. Although apologetic she said that she was not allowed to give out her managers email address. I won't repeat what my husband said, but I think it culminated in something about her manager being the worst sort, sitting in his ivory tower behind his very important desk, unwilling to speak or engage with customers. We paid our bill and left on the way out we counted that there were more dirty tables than customers in the cafe. We know that staff are leaving because of the environment, the one's who have left have told us. What has gone from a lovely local cafe with decent service, decent food and reasonable prices has gone to an overpriced cafe pretending to be a restaurant with overpriced and poor quality food. Its shambolic, chaotic and disorganised. Its not the fault of the waiting team, apart from some leavers they are the same they have always been. Sadly, after years of visiting we have decided we won't be going back again. We left our telephone number for the new manager to call us. Let's see if he has the courage to step out from behind his desk and get some real customer feedback. Such a shame. Update - I've just been on FB chat with Jacob (nice lad), after saying he would take my complaint and pass it onto higher management, he was then told by the management that he couldn't take my complaint and should direct it to the manager on duty. We did but she was as much use as a chocolate teapot. Seems that Summerseat Garden centre really are not interested in customer feedback at all.

What a joke I went there this morning never again new manger in puting High prices up it just to cost us 18 pounds it gone up to allmost to 26 pounds for the same food I can't even order just one piece of toast have to have 2 which I can't eat at 1 pound a piece 4 pounds for a 7uo it was cold sausage hard cheap not come here to be rip off u can go to a posh pub for that shoukd of ask for my money back

Same as other reviews , standards and service have dropped. Waiting a good 15 minutes for them to take our order. Then another 30 minutes before we were served our food. Pulled beef burger was sent back because it was cold. The bun was soggy, even the fries were cold. Staff didn’t even seem that bothered. The replacement burger came back within 5 mins. Seemed like they just reheated and changed the bun for a fresher one. Prawn avocado sandwich was bland and the bread was not fresh ( seemed like it had been sat there for ages. Very expensive for a cafe, more like restaurant prices. Underneath the table was covered in dog hairs, not just from today, they looked like they had been there for some time. Overall very disappointed, won’t be going back

Was left for over 20 minutes so we decided to leave as no one was coming over to take our order. We were very hungry and thirsty.

Looked at website this morning, come and look at our new cafe, so drive from Burnley what did we find no Cafe. What is the point of advertising and misleading people!!! Called again last day in June 2024, the menu has changed and not for the better 4 types of cold sandwiches most you could make at home, had chilli baked potato which was absolutely tasteless wont be going back.

Excellent lunch today, especially the superb Fish Platter & sensible sizes cups of coffee

A fantastic place to Go lot's and lots to look at and buy Very helpful and friendly staff and great service . Will go back again and even use the restaurant as well with thanks Darren

It was such a great place to visit

Had a drive out to Summerseat Garden centre for Breakfast on Bank Holiday Monday. Very pleased with the service and quality of the food. The garden centre itself, in our opinion, was as nice, if not nicer than Barton Grange, only on a smaller scale. Will definitely visit again

Good food. Excellent friendly service from the staff in the cafe. Very well organised with a lovely selection for the home and garden.

Whilst the staff are lovely and the food was delicious I was quite disappointed. The waitress brought our drinks along with the small bowl with sugar and sweeteners. And after asking us if we wanted sugar, the bowl was taken away. Also, it seems that there is a 40p charge if you would like soya milk in your drink!. I have never seen this extra charge any where else.

Had a delicious lunch at Summerseat Garden Centre. The Asian Burger, it was fantastic, I can definitely recommend.

Very nice garden centre but expensive Cafe is tasty & reasonably priced.

went for lunch ,wanted a tuna mayo sandwich,asked for a slice of onion to be cut so i could put on my sandwich,this couldn’t be done !!!! pathetic,I mean they have onion,could they not cut a slice for me, the time it would take to do this ,is nothing ,really disappointed,if i wasn’t with my mum i would of gone some where else, won’t be visiting again,.

Great quality plants and a good range of quality food. During busy periods it can take a while to be served, but the food is freshly prepared and is usually tasty.

Great produce and wonderful restaurant.

We had a walk round and some breakfast also they have a nice selection of food

Lovely garden centre with a dog friendly restaurant

Went for lunch yesterday and saw 2 tables with dogs either side of a table without. At various times each dog begged for food at the dog less table and was not reprimanded by owners. Not everyone is a dog lover (frightened by/allergic to ) . Is it possible to restrict dogs to a specific cafe area, or better still ban them from the garden centre altogether? On 8 previous visit I had to avoid dog mess .

Went to the cafe today with a friend, appalling service. Waited 45 minutes and the order was not taken despite asking one of the girls who said the chef was having a break. Soo rude, avoid like the plague.

Well, I am delighted with the flowers I bought there. I recommend it . Look for yourself.

Nice garden centre, shame about their food shop! They sell things over 12 months out of date marked at full value! Good luck getting a refund from them.

Love this garden centre. It's taken me a few visits to fully appreciate it but the food in the restaurant is excellent along with the deli. Staff are all very very friendly. We'll done.

To long to wait for poor service and poor food won't be going back any time soon

Coffee and cakey with doggie. Very nice

We popped in for a wander and lunch last week, it is such a lovely garden centre. The staff and service was great, and our food was fresh and tasty. We will definitely return.

We arrived early afternoon , received a friendly greeting and we were then seated quite quickly. Once at the table we then waited to be served, unfortunately due the length of time that had lapsed we had to ask for our order to be taken. The menu was limited, but had the type of choices that suit a Sunday afternoon meal. We ordered drinks, starter and mains..the starter arrived quickly and was really nice, however we had to ask for our drinks, but unfortunately didn’t received a positive response from the waitress, just a stern look and a ‘I’ll ask’ response, the waitress didn’t return to update how long the drinks would be…the drinks arrived a minute or so ahead of the mains..we had ordered Sunday lunches as our mains, and to be honest when they arrived i wished I’d ordered something else,.. the roast potatoes were undercooked, more like boiled, the Yorkshire pudding was soggy and undercooked and the thinly sliced beef was underwhelming and not very tasty.. I left a sizeable portion of my meal and i did intend raising it with a member of staff, but at the point the waitress (same waitress as earlier) cleared some of the table she just picked up the plates, didn’t ask about the food, just walked off…overall not a great experience…

As garden centres go, this is pretty good, Great range of plants, flowers, soil and tools etc, quite pricy though, I've eaten here a couple of times and it's quite good, The fresh food they sell, samosa, bhaji and sausage rolls are excellent 👌 However, do yourself a massive favour and avoid buying anything off the shelves, Pretty much everything is way over priced, We bought 2 packs of biscuits (for cheese) they were literally inedible, and double what you'd pay at a supermarket, rip off!

11.20 were given menus for food served at 11.30 .when tried to order was told be couldn't eat hot food until 12.No explanation and other people given hot food..Service was polite enough but we were hardly noticed and food looked good. a disappointing experience for mother's day

Lovely afternoon tea for mother's day

Bad service today. Completely ignored in favour of afternoon tea guests. Had to wait ages to order then for drinks then for food! A shame it's put me off the place.

Love the garden centre especially the cafe. Lovely staff especially Peter. Always friendly and very attentive.

Great place, very good cafe, just be careful of narrow road with passing places going to it

Summerseat Garden Centre is a delightful gem nestled in the lovely village of Summerseat, just a stone's throw away from the ELR station. It's a perfect spot to visit, especially on a sunny day. The garden centre offers a good stock of horticulture and indoor ornaments, catering to both garden enthusiasts and those looking to spruce up their indoor spaces. The on-site café/restaurant is always bustling with activity, offering a nice place to relax and enjoy a meal. Additionally, the deli is a real treat, stocking a wonderful array of goods and wines. Whether you're here for gardening supplies, a bite to eat, or to explore the local offerings, Summerseat Garden Centre provides a charming and enjoyable experience

We visited during the week so it wasn't too busy. The very friendly and polite waiter took our order. All the drinks came except a tea. I questioned this with a lady waitress who informed me quite sternly "they won't have forgot, it will be in the queue" waited 5 more minutes, food had arrived and finally the waiter came back to say they'd not put it through the order, their error! The male waiter then came back and charged me for the tea and put it through the system. I thought considering this was their error, they may have apologised and brought it complimentary in view of us now being part way through our meal. I found this a little unprofessional and disappointing. Not the service you would like or expect 😒

Great food,and very friendly xxx

Had the full breakfast (glad I didn’t opt for the mini one), it was okay but the egg was like rubber, a bit overpriced for what you got. However, the staff are friendly and the setting is really nice.

We visited Summerseat Garden Centre today for coffee and lunch with friends. Having read some recent negative reviews concerning the service, we had some trepidations. However, our fears were unfounded, as the staff were efficient and the whole visit was very enjoyable.

Strange service pay first at the table before your food order is even processed. Probably so you can’t walk out it’s that bad. Cheap ingredients the vegetarian sausage is cheap tasteless and smells like a spring roll. The coffee is awful weak and poor beans 🫘 used poor food all around staff don’t come and ask if the food is ok when you have had some because well it’s already paid for so they don’t care 🤷🏼‍♀️ The toast was like warm bread. The spinach is a joke and just chucked on the plate wet. It’s just a massive disappointment it was horrible

the photo says it all. cheats of the cheap ingredients strange thing where they take your order then ask you to pay immediately very odd coffee is weak and cheap farm foods quality in a nice setting with staff who are weird

Strange service pay first at the table before your food order is even processed. Probably so you can’t walk out it’s that bad. Cheap ingredients the vegetarian sausage is cheap tasteless and smells like a spring roll. The coffee is awful weak and poor beans 🫘 used. The toast was like warm bread. The spinach is a joke and just chucked on the plate wet. It’s just a massive disappointment

Absolutely brain dead and shocking service yesterday 13/02/24 in the cafe. We arrived at around 1:50pm and were seated quickly enough. We were handed menus and the specials, so no problem there. That is as good as it got. We were sat waiting, and waiting and waiting for the lady with the tablet to take our order. This never happened, we soon realised that everybody in front of us in the waiting queue had been served, as well as the people stood behind us in the queue. We then noticed other people who had been seated 10 minutes after us had been served to… At this point we realised that the cafe was run by lemmings, where every member of staff has one single job to do and they do not navigate off this one job. They are so focused on their single job, that they are unable to see two customers sat there with menus on the table looking around waiting to be served. A simple “Have you been served?” by any member of staff would have rectified the error, as it was pretty obvious that we were not on the ladies tablet to be served, as she passed our table on multiple occasions to take orders and collect payments. Not once did she have the common sense to look away from here tablet to see if people were waiting to be served. This particular lemming failed at her one and only job, which was to take customer orders. At around 2.20pm we got up and left. I wouldn’t be surprised if our menus are still on the table, as the lemmings dare not navigate off task. To the lemmings at Summerseat Garden Centre Cafe… break off from your one task and take a look around to see if customers require assistance.

We enjoyed a strawberry tart and a cherry Bakewell slice with a latte and a cafetière of coffee. Service was pleasant but a bit slow. It was late on a Saturday afternoon though. I’d go back.

Went in for breakfast and we were both disappointed. Overpriced for what it was, hot drinks were served in very small cups, extra items which had been ordered were just thrown on the side of the plate Also, disappointingly, they won’t allow you to swap items on the full breakfast, most places allow this as-long as it’s reasonable however it was a straight ‘no’ from the staff here. We won’t be going back.

Had breakfast which was great Friendly staff and good food

We had a lovely brunch at the garden centre cafe, food was very nice and fresh and staff very nice and helpful. Nice experience with good service.

Lovely Garden Centre friendly and great stock nice to walk around always buy something Farm shop is a great place lots of nice goodies We had Breakfast in the restaurant we were sat down quickly but had a long wait for hot drinks to arrive and dogs at nearly every table a table of ladies having a morning scone and coffees had two dogs which were barking to get up on the knee of course they put them on there knee table level we counted six dogs pass us in the time we were had a breakfast Obviously I love dogs but Garden centre restaurants even garden centres do you really need to take a dog! My husband nearly tripped over another near the toilet Also where is the line drawn on sizes of dogs just put a downer on our visit

The restaurant really does need to sort itself out. Food is good when it comes but you get shown to your table then wait..... A long time..... No managers directing servers or order takers, which means people get there orders taken out of sync, which can be very annoying when you have been waiting a while, and some just walks in and has there order taken. Come on guys, stop penny pinching and get this manager floor walking service back on. You don't want to get any more bad reviews and look after your customers.

Whilst I understand that dogs take priority in some peoples eyes we do not wish to see dogs sniffing the food displays in the deli area. Or indeed owners feeding their dog a sample of scotch egg left out for us humans to try!! Put us off and therefore Summerseat G C lost a sale! In the Restaurant area dogs allowed too and not all owners keep them quiet unfortunately 🙄.

Cafe has gone severely down hill recently, very long wait times and when we wanted to order more drinks and a dessert each we were told someone would come over which they didn't after 25 minutes of waiting we left. Used to be really good I don't know what has changed.

Bought beef stir fry at deli counter, thought it rather expensive but decided to treat myself. Absolutely inedible, binned the lot, SO disappointed. Expected better Summerseat

No breakfasts anymore !! More money in lunches now so breakfasts (even the basic toast ) are out - only drinks + multiple cakes up to 12.00. Fingers crossed Bradley Fold don't do the same !!

Excellent! Also great atmosphere and friendly staff.

Service poor and slow, servers glide along with a smile but don't see you. Order and pay 1st, so you can't run away when you see how bad it is. Xmas dinner complete RIP-off. Cold plate, cold food, shredded Brussels, limp carrots, white roasties and 'swipe with a knife' of mashed potato to top it off, 2 pieces of Turkey settled in a puddle of light brown coloured water. Can't use the word 'gravy' just not in that category. Didn't ask for cranberry ! Service so bad my husband had to go and look where our order was at the service counter. Absolutely terrible. Don't go, don't pay for substandard food and service, too expensive, We deserve better

Whoever Santa was must of had a bad day.Couldn’t wait to get rid of us, showed no interest what’s so ever, very disappointing experience for my 1 year old nephew.

Fabulous gift shop &deli next to the garden center , amazing Cafe excellent food

Brought my little boy here for some lunch after some Christmas shopping and was very happy with the food and the friendly customer service from the lady who served us. Will be back soon, thank you for the warm welcome and lovely lunch.

Lovely Christmas display with singing reindeer, a little chocolate box model village and reasonably priced grotto!

Twice now with a month we have driven half an hour parked up to be told .... "We've stopped serving breakfast, we're just doing coffee n cakes. BECAUSE WE'RE BUSY". For such a large substantial restaurant cafe this is really inconvenient and poor consistency. It's now given me a feeling of relying on this place to eat ...is a bad idea

Oh no wont be coming here again. Wrong order for one meal scrambled egg burnt tasted horrid and to top it off served by the older lady (lots of reviews about her and her attitude issue) hostile, unfriendly and should not be in a position where she is dealing with the public. Horrible experience wont be back again its put me right off!

Very nice garden centre and some of stuff expensive, but good quality, but also some bargains, bought our Christmas tree from there and really good quality

Lunch was not great , my club sandwhich was cold it felt as if the chicken & bacon had been chilled . Toast was also stone cold . Not enjoyable at all , could not complain until we were leaving as once the meals were delivered no one came over to check if all was ok , also no staff it sight .

Love this garden centre all year round. Christmas isn't complete without our visit to see its fantastic wares has to be said!.

Beautiful centre piece ideas for Christmas x love mine ! Deli is fabulous but service at the counter is hit and miss and not much order I was pushed right in front of so didn’t purchase my beef But generally overall happy

3 diners. 2 very disappointed with the turkey dinner. Not very warm, rock hard potatoes and parsnips and not very much for the cost. £15.95! Lamb burger was lovely and fries very tasty.

Afternoon Tea Treat to brighten up a cold damp winter day. Pleasant welcome with a smile from greeter and server Jannet T, who explained the options and format, swiftly delivered. Salmon and Rocket wrap, beef sandwich, egg mayo sandwich, two fruit scones with jam and coffee flavoured cream, luxury chocolate brownie, bakewell tart style brownie (different!) and bottomless tea and coffee. Not exactly what was on the menu - but all very tasty, fresh, delicious and all in-house production No hurry, relaxed atmosphere. Tracy sorted the bill, ensuring our voucher processed correctly. Very pleasant afternoon, thanks to Summerseat Garden Centre.