Sultan Sofrasi Restaurant in Tower Hamlets

Standard turkish place... nothing special

Desde el pan caliente y chapuzones complementarios hasta la parrilla mixta masiva, la comida estaba increíblemente sabrosa y perfectamente cocinada. Estos tipos saben realmente cómo asar carne. Muy recomendable y a un precio razonable también.

Irina was very helpful and had an absolutely excellent customer service the food was quick arriving and tasted amazing

Dined in, kebab and rice with salad. It arrived cold. Absolute shame, it got cold so quick that the diner was stuck to the plate, due to the fat drying up and setting to the plate. I just sat their with my friends and enjoyed the get together rather than the food

Try not to eat too much bread the main meal won't be enjoyed, otherwise great food

Very pleasantly surprised by this place. Very good food and reasonably priced too.

Very tasty full platter 👌🏼. Made with excellence

A great local Turkish restaurant.

El precio ha subido tanto que puedo entender pero ahora obtienes menos por tu dinero. Cuando pides un plotter hay menos artículo en él y menos cantidad de arroz que antes, pero estoy pagando más!

Really poor service.Specially that Bengali waiter don’t even know how to welcome their customer.If your website states that your closing time on Thursday at 12am then why you denied it and said closing time at 11pm why??And even we asked them are you open while we entered in restaurant.they said yes and let us seat.after while taking order waiter was in rush to taking order.!you can’t push your customer to order quickly or even you are nearly closing time you could ask them nicely but he doesn’t even said please before rushing.and denied that closing time isn’t at 12am.they don’t even give us plates for main course we had to ask for plates..! Lastly food was salty.we are not new customer we went there before and that time food was really nice that’s why we went again..Very disappointed..!

I had a disappointing experience at Sultan Sofrası recently. We chose the restaurant because the website clearly states that it closes at 12 AM. Arriving at around 10:20-10:30 PM, we were seated and began placing our orders. While deciding on drinks after ordering our main dishes, a staff member, who appeared to be Bengali, rudely interrupted us. He strictly demanded we hurry up, saying, "Make your order ASAP because we don’t have time," without any courtesy or even a "please." This raised a simple question: why were we allowed to sit and order in the first place if they were in such a rush? When we pointed out that the website indicates a 12 AM closing time, his behavior became even more unprofessional. He flatly refused to take our order, so we had to ask for the manager. The manager eventually took our order, but the entire interaction left us feeling unwelcome. To make matters worse, the service continued to lack basic hospitality. For example, after finishing our starters, no large plates were provided for the main dishes, which is a standard at most Turkish restaurants. The food itself was overly salty to the point where it seemed intentional, adding to the disappointing experience. Finally, when settling the bill, there was no "thank you" or acknowledgment from the staff, which is the least one would expect after dining out. Overall, the experience was far from what we had anticipated. Poor service, subpar food, and rude Bengali staff make it hard to recommend Sultan Sofrası.

This is my regular go to place for Turkish food, and I’ve always enjoyed the experience. The food is consistently delicious, served very quickly, and the staff are usually very friendly and welcoming. However, my visit yesterday felt quite unusual. While the male waiter was exceptionally friendly, the tall lady waiter who seemed like she might be a family member of the staff or perhaps the manager came across as rude and abrupt. It was disappointing, especially since I came with my elderly mum, who also noticed her strange behavior. To make matters worse, it was my daughter’s birthday, and the atmosphere felt off. For the first time, we decided to leave quickly without staying for dessert or the traditional Turkish tea we always look forward to. It’s a shame because I love this place and don’t plan to stop coming altogether, but this experience has made me rethink how often I’ll return.

Just had the dinner Amazing food. Recommend

Sultan is a nice restaurant with a good seat in a relaxed atmosphere

Irina was great and impersonal!! Great food would come here again! Kuka served some great drinks also!!

I was very satisfied with Stefaniea's service in this way, I want to thank her very much

Delicious food. It is very tasty and the prices are very reasonable.

Nice food, meat was tender, and the food came really quickly.

Incredibly overpriced for what it was and in comparison to similar restaurants in the area. We were shocked at the price/quality ratio

The food was beautiful and the atmosphere was nice. The prices were reasonable. Iskender kebab was very delicious, as were the pastries. The employee, Arina, was very kind and cooperative. The restaurant is Turkish and serves Turkish sake as well.

Stephanie has looked after our massive table all night and ensured we had the best time. Food was fantastic, all staff very friendly and welcoming. 100% recommend and will definitely come back many times

Was served by Stephanie. Great waitress and a great service.

Came here with my family for a little meal, food was very nice and my waitress, Stephania was very kind and on point with our needs.

Irina fantastic customer service, lovely lady and lovely food. Will be back again

Irina gave us perfect service and food was amazing and fresh. Recommend 10/10

Average Turkish food - very good pitas and salsas and lahmacun. The meat is good but not amazing.

Best Turkish food in east London

Absolutamente deliciosa comida turca - disfrutamos mucho de nuestra comida. Hummus y setas para empezar con pan caliente y algunos fantásticos chapuzones. Maridos chuletas de cordero estaban perfectamente cocinados al igual que mi cordero y pollo. El arroz y la ensalada son hermosos acompañamientos. El servicio era genial también - una joven encantadora nos sirvió. Sin duda recomiendo este restaurante.

Amazing food, had great customer service from Irina, be sure to come with an empty stomach as the food can fill you up so quick.

Best turkish restaurant, Irina was amazing and had great costumer service, would 100% come again.

Every time I get take away food fantastic but the salad is awful because they put salad ready-made inside the container which always goes off and stinks they don't pull fresh salad inside the container is two days old. When I ask him to give me fresh salad he refused.

The mixed grill was fantastic. Great service by the lovely Irina who was attentive and kind.

We had a great time here - great service (our server was called Irina) and the food was excellent. I definitely recommend this place :)

Really nice food, the bread is excellent

Always good food and service. Thank you Irana!

Irna was very welcoming and attentive. The food was very delicious and great value for money. We will be back

fine dining. quality food par price

I have been a customer of this place (takeaways mostly) for a good few years now and today I decided to go there for a meal (twice before setting in for a meal too). Was greeted by a lovely waitress, she set me down and gave me the menu. When I was ready to order this other waitress came and I asked her if I could have the £ 19-something item consisting of chicken shish, lamb shish, adana kebab with rice and salad, and whatnot. I asked her if I could have ribs instead of Adana kebab to which she replied "No I cannot change anything" I said I'll pay extra but she again said the same thing to me and I thought her customer service was a bit rude because of the way she said that to me without any explanation to why it cannot be changed. I normally take takeaways from this place and they always changed the item for me as I paid the extra difference. So disappointed in the way I was refused because I loved the food in there. I'll never come to this place again. This review is not about getting other people not to come here as I wouldn't do that.. the food is extremely tasty there so I'd urge people to go there. I'd only ask the management to cater to customers who are willing to pay the extra costs and train their staff members.. thank you.

Amazing food, great value, great staff

Irina was brilliant as was the rest of the team. Nothing was too much trouble and as always great food!

I have been coming here for 9 years! Amazing Turkish food… great portion sizes, very fresh food and always fantastic service! The bread, pickles and homemade chilli sauce is delicious. Highly recommend

Always a good atmosphere. Great food as always and the staff are great and helpful. Was served by Leena today and she was great.

Irina and her colleagues' service was great! The food was delicious and good value for money.

Irina was great, food was lovely and enjoyed the space provided for our group of 15 at the back, will be back for sure

Always the best dinner spot in Bow :) good is always amazing. I recommend the chicken sarma beyti and the fresh grapefruit juice.

Love this place, best food outside of Turkey!

Very nice waiter who checks how the situation is, Turkish tea is a must and the food was divine, strong recommendation!

Excellent service and good. Kyla was a fantastic waiter. He’s a perfect example of excellent service. Thank you

really i enjoyed the food thanks kuka

Everything was great and the food was delicious

Irina - has has a good sense of hourmor very good service and brilliant service.

Great food and great service by Irina

Sultan sofrasei offers an exceptional dining experience with delicious Turkish cuisine and a welcoming atmosphere. One standout aspect of my visit was the attentive service provided by Yusef, who made us feel right at home. His friendly demeanor and prompt attention enhanced our meal, making it even more enjoyable. Thank you sultan and thank you Yusef

Irina is an excellent waitress, both in terms of ordering and overall service. We were made to feel very welcome. Food is fresh and top quality as per usual!

Our waitress Sarina was excellent

Irina was amazing , service was top notch , thanks a lot Irina ! 😅

Irina is very nice and helpful.

thanks kuka the food was amazing & delicious

Lovely service from Irina and another young server girl.

We had a wonderful meal with my family. Authentic Turkish food. Our waitress was very friendly and attentive. Her name was Irina. We will visit again soon.

Always a great time at Sultan, delicious food and friendly service from Irina

Best Turkish restaurant in London! thanks to kuka 🥂🍻🍹

Very good food and service from Irina

Thank you Kuka your mocktail was amazing 🥰

Thanks kuka absolutely fantastic food and service..

Food is good service good irina

Very good food at Sultan Irina has the best service 🙏

Lovely food & very friendly staff - Irina was super attentive & took really good care of us. Thank you!

The food is amazing and very good. The service (Irina) was extremely nice. Would definitely recommend to come .

Incredibly fast and kind service. The food was also amazing. Next time I'm here, I'll be right here!

Irina is very friendly and provide us a very good service

The best turkish restaurant ever.Very friendly staffs and outstanding foods. I tried mocktails last time which is pina calada it was unforgettable in my life, specially thanks to KUKA 🔥

Just home from a lovely dinner here. Stephanie was very friendly and attentive. Would definitely be going back.

Excellent food and service,great atmosphere,very friendly staff,one of them was KUKA,he recommended our meals and look after us very gently. Will come again soon.

I was there on Friday the 31st of may Food was very chewy I ordered 6 wraps The lamb and chicken shawarma where very greasy and chewy and the falafel was uncooked Had to throw it away I will never use it again I wouldn’t recommend it

Thanks for the food and great service from Stephanie

Visitado esta tarde después del espectáculo Abba Voyage. Maravilloso restaurante. Comida muy sabrosa y porciones generosas. Disfrutado por adultos y niños. Gran servicio también. Gracias.

Service is awesome, food is delicious!

Amazing food, cooked and seasoned very well. Waitress' could be a little more attentive and quicker with simple requests, otherwise a good experience.

Love our visits here , always fresh and delicious!

Great food, service and very clean. I’ve been going here for the past few years and thought it’s only right I give these guys a positive review s they’ve never dropped quality!!

Great place for a celebration! It was a very last minute booking but we were graciously accommodated. We were a party of 25 and they really gave us a great service. The icing on the cake was the food! Delicious!!!! We will be coming back again

Utterly brilliant. Great atmosphere - peaceful and chilled at lunchtime. Warm welcome and attentive service throughout lunch , nothing too much trouble. and especially the bar man "Kuka" made an Pina Colada for me was the best mocktail ever i had. just fabulous!! 10/10

I order since 2005. Always the best

The chicken shish was so disgusting it tasted like the grill they cooked it on, they saw that I didn't eat my food and did not even offer me anything else as a good gesture the staff was very rude and they tried to pull a sneaky one and keep quiet after you pay them and not give your change until you ask for it. AVOID THIS PLACE! Went to that place 17/05/2024 time was 16:45 there was tall guys he very rude asking for manager tall kitchen guys said he is onwer of the restaurant very very rude guys I never see he just try to attack me to avoid this place there are so many restaurants in East London why would I go? he can't even speak properly

Great tasty food. We love nearby and keep coming here as the food is so good. We thank Stephanie as a waitress. Great time as friends and family.

Stephanie was an excellent waitress. The food was amazing! Family style all the way,

Very good experience, food was tasty.environment was nice and specially service is memorable.That guy who served food named Kuka was amiable and funny. Assisted us to select best menu and served well. Overall nice experience.

food and service always excellent pre and post pandemic especially when served by Sayed.

Very quick service and big servings. We ordered one doner platter and a salad for two and, with complimentary bread on top of it, it was more than enough.

Might have been in the top 5 of kebabs i've eaten - and I've had a lot of kebabs.

One of the best Turkish food experience you would ever had! With a lovely atmosphere & pleasant staff to look after you! Reasonable prices, Highly recommended

Stephanie was very nice and helpful. Food was great

Great service. Have to admit the chillie sauce was mad spicy. The food was also tasty, like ive said before you cant really go wrong with turkish food 😋

The service it was so nice .its the best place where I been

Stephanie really looked after our party. We will visit again soon.

Stephanie was a top class waitress thanks 👏🏾

The food is very good and the service is very friendly thank you

Our Waitresses stefanie was very friendly and helpful

Honestly speaking….the BEST Turkish restaurant in London! The bread is soft & seasoned really well, it become addictive! 🤤 Lamb chops ⭐️ ⭐️⭐️⭐️⭐️ Ribs ⭐️⭐️⭐️⭐️⭐️ Shawarma ⭐️⭐️⭐️⭐️⭐️ Sultan Sofrasi is known for its authentic Turkish cuisine, offering a variety of flavorful dishes like kebabs, mezes, and mixed grill. The restaurant typically provides a cozy atmosphere with friendly service, making it a great place to experience traditional Turkish flavors. Highly recommend. .