Sultan Sofrasi Restaurant in Tower Hamlets - Phone Number, Reservations, Reviews

Irina fantastic customer service, lovely lady and lovely food. Will be back again

Irina gave us perfect service and food was amazing and fresh. Recommend 10/10

Average Turkish food - very good pitas and salsas and lahmacun. The meat is good but not amazing.

Best Turkish food in east London

Absolutely delicious Turkish food-we thoroughly enjoyed our meal. Hummus and mushrooms for starters with warm bread and some fantastic dips. Husbands lamb chops were perfectly cooked as was my lamb and chicken. The rice and salad are beautiful accompaniments. The service was great too -a lovely young lady served us. Definitely recommend this restaurant.

Best turkish restaurant, Irina was amazing and had great costumer service, would 100% come again.

Amazing food, had great customer service from Irina, be sure to come with an empty stomach as the food can fill you up so quick.

Every time I get take away food fantastic but the salad is awful because they put salad ready-made inside the container which always goes off and stinks they don't pull fresh salad inside the container is two days old. When I ask him to give me fresh salad he refused.

The mixed grill was fantastic. Great service by the lovely Irina who was attentive and kind.

Always good food and service. Thank you Irana!

Really nice food, the bread is excellent

We had a great time here - great service (our server was called Irina) and the food was excellent. I definitely recommend this place :)

Irna was very welcoming and attentive. The food was very delicious and great value for money. We will be back

fine dining. quality food par price

Amazing food, great value, great staff

I have been a customer of this place (takeaways mostly) for a good few years now and today I decided to go there for a meal (twice before setting in for a meal too). Was greeted by a lovely waitress, she set me down and gave me the menu. When I was ready to order this other waitress came and I asked her if I could have the £ 19-something item consisting of chicken shish, lamb shish, adana kebab with rice and salad, and whatnot. I asked her if I could have ribs instead of Adana kebab to which she replied "No I cannot change anything" I said I'll pay extra but she again said the same thing to me and I thought her customer service was a bit rude because of the way she said that to me without any explanation to why it cannot be changed. I normally take takeaways from this place and they always changed the item for me as I paid the extra difference. So disappointed in the way I was refused because I loved the food in there. I'll never come to this place again. This review is not about getting other people not to come here as I wouldn't do that.. the food is extremely tasty there so I'd urge people to go there. I'd only ask the management to cater to customers who are willing to pay the extra costs and train their staff members.. thank you.

Irina was brilliant as was the rest of the team. Nothing was too much trouble and as always great food!

Always a good atmosphere. Great food as always and the staff are great and helpful. Was served by Leena today and she was great.

I have been coming here for 9 years! Amazing Turkish food… great portion sizes, very fresh food and always fantastic service! The bread, pickles and homemade chilli sauce is delicious. Highly recommend

Irina was great, food was lovely and enjoyed the space provided for our group of 15 at the back, will be back for sure

Irina and her colleagues' service was great! The food was delicious and good value for money.

Always the best dinner spot in Bow :) good is always amazing. I recommend the chicken sarma beyti and the fresh grapefruit juice.

Love this place, best food outside of Turkey!

Very nice waiter who checks how the situation is, Turkish tea is a must and the food was divine, strong recommendation!

Excellent service and good. Kyla was a fantastic waiter. He’s a perfect example of excellent service. Thank you

really i enjoyed the food thanks kuka

Everything was great and the food was delicious

Great food and great service by Irina

Irina - has has a good sense of hourmor very good service and brilliant service.

Best Turkish restaurant in London! thanks to kuka 🥂🍻🍹

Very good food and service from Irina

Always a great time at Sultan, delicious food and friendly service from Irina

Thank you Kuka your mocktail was amazing 🥰

We had a wonderful meal with my family. Authentic Turkish food. Our waitress was very friendly and attentive. Her name was Irina. We will visit again soon.

Lovely service from Irina and another young server girl.

Thanks kuka absolutely fantastic food and service..

Irina is an excellent waitress, both in terms of ordering and overall service. We were made to feel very welcome. Food is fresh and top quality as per usual!

Our waitress Sarina was excellent

Irina was amazing , service was top notch , thanks a lot Irina ! 😅

Irina is very nice and helpful.

thanks kuka the food was amazing & delicious

Sultan sofrasei offers an exceptional dining experience with delicious Turkish cuisine and a welcoming atmosphere. One standout aspect of my visit was the attentive service provided by Yusef, who made us feel right at home. His friendly demeanor and prompt attention enhanced our meal, making it even more enjoyable. Thank you sultan and thank you Yusef

Very good food at Sultan Irina has the best service 🙏

Lovely food & very friendly staff - Irina was super attentive & took really good care of us. Thank you!

Food is good service good irina

The food is amazing and very good. The service (Irina) was extremely nice. Would definitely recommend to come .

Incredibly fast and kind service. The food was also amazing. Next time I'm here, I'll be right here!

Irina is very friendly and provide us a very good service

The best turkish restaurant ever.Very friendly staffs and outstanding foods. I tried mocktails last time which is pina calada it was unforgettable in my life, specially thanks to KUKA 🔥

Excellent food and service,great atmosphere,very friendly staff,one of them was KUKA,he recommended our meals and look after us very gently. Will come again soon.

Just home from a lovely dinner here. Stephanie was very friendly and attentive. Would definitely be going back.

I was there on Friday the 31st of may Food was very chewy I ordered 6 wraps The lamb and chicken shawarma where very greasy and chewy and the falafel was uncooked Had to throw it away I will never use it again I wouldn’t recommend it

Thanks for the food and great service from Stephanie

Visited this afternoon after the Abba Voyage show. Wonderful restaurant. Very tasty food and generous portions. Enjoyed by adults and children. Great service too. Thank you.

Service is awesome, food is delicious!

Amazing food, cooked and seasoned very well. Waitress' could be a little more attentive and quicker with simple requests, otherwise a good experience.

Love our visits here , always fresh and delicious!

Great food, service and very clean. I’ve been going here for the past few years and thought it’s only right I give these guys a positive review s they’ve never dropped quality!!

Great place for a celebration! It was a very last minute booking but we were graciously accommodated. We were a party of 25 and they really gave us a great service. The icing on the cake was the food! Delicious!!!! We will be coming back again

Utterly brilliant. Great atmosphere - peaceful and chilled at lunchtime. Warm welcome and attentive service throughout lunch , nothing too much trouble. and especially the bar man "Kuka" made an Pina Colada for me was the best mocktail ever i had. just fabulous!! 10/10

I order since 2005. Always the best

The chicken shish was so disgusting it tasted like the grill they cooked it on, they saw that I didn't eat my food and did not even offer me anything else as a good gesture the staff was very rude and they tried to pull a sneaky one and keep quiet after you pay them and not give your change until you ask for it. AVOID THIS PLACE! Went to that place 17/05/2024 time was 16:45 there was tall guys he very rude asking for manager tall kitchen guys said he is onwer of the restaurant very very rude guys I never see he just try to attack me to avoid this place there are so many restaurants in East London why would I go? he can't even speak properly

Stephanie was an excellent waitress. The food was amazing! Family style all the way,

Great tasty food. We love nearby and keep coming here as the food is so good. We thank Stephanie as a waitress. Great time as friends and family.

Very good experience, food was tasty.environment was nice and specially service is memorable.That guy who served food named Kuka was amiable and funny. Assisted us to select best menu and served well. Overall nice experience.

Very quick service and big servings. We ordered one doner platter and a salad for two and, with complimentary bread on top of it, it was more than enough.

food and service always excellent pre and post pandemic especially when served by Sayed.

Might have been in the top 5 of kebabs i've eaten - and I've had a lot of kebabs.

One of the best Turkish food experience you would ever had! With a lovely atmosphere & pleasant staff to look after you! Reasonable prices, Highly recommended

Stephanie was very nice and helpful. Food was great

Great service. Have to admit the chillie sauce was mad spicy. The food was also tasty, like ive said before you cant really go wrong with turkish food 😋

The service it was so nice .its the best place where I been

Stephanie really looked after our party. We will visit again soon.

Stephanie was a top class waitress thanks 👏🏾

The food is very good and the service is very friendly thank you

Our Waitresses stefanie was very friendly and helpful

Honestly speaking….the BEST Turkish restaurant in London! The bread is soft & seasoned really well, it become addictive! 🤤 Lamb chops ⭐️ ⭐️⭐️⭐️⭐️ Ribs ⭐️⭐️⭐️⭐️⭐️ Shawarma ⭐️⭐️⭐️⭐️⭐️ Sultan Sofrasi is known for its authentic Turkish cuisine, offering a variety of flavorful dishes like kebabs, mezes, and mixed grill. The restaurant typically provides a cozy atmosphere with friendly service, making it a great place to experience traditional Turkish flavors. Highly recommend. .

If I could possibly describe this place in two words... Absolutely Abysmal! I was highly recommended this place by a friend, but after this appalling experience I am left questioning his taste buds and his level of self respect. What should have been an early red flag was the fact that the staff completely disregarded our group once we turned up, with half the restaurant filled with empty seats. Once we were finally seated, to say the level of service was appalling would be a complete understatement. I was completely ignored on multiple occasions by multiple waiting staff, while they would address the needs of the table right next to us instead. They even sent some of our food to the table next us, which the customers had to pass over to us without the staff even batting an eyelid. I would understand if the restaurant was extremely busy for these rookie mistakes to be made but it was barely half full. ...And don't even get me started on the food. The lahmacun was probably the worst I have ever tasted (and I've had cheap takeaway lahmacun), with it tasting like it had been sweatboxing in that refrigerator for a good day or two. No crisp, completely soggy middle and lacking any last bit of flavour. The mains were no better. I had to look at my phone to see the date to make sure they weren't playing an April fools joke on us when those sad looking fragments of chicken and Lamb shish came out. To add insult to injury it cost roughly £20 for a plate. Which got me questioning, did I just pay £20 for salad? The audacity is truly unreal, especially when you have other local Turkish spots like Adana (Bethnal green) which provide a far greater level of quality for a significantly cheaper price. I really have dug deep to try and find at least one good thing about this restaurant and I think I'd be pushing it to say the very least their wet wipes were of adequate quality. That is as far as I can go unfortunately. Overall, I'd have to say I would go as far as saying I'd rather go to Maedah Grill than to come back here, and Maedah is the equivalent to running a marathon with no legs. So save your money and spend it at a place that values you as a customer and not just your wallet.

I honestly do not understand how this place has a 4.2. I’m actually baffled. I never write reviews but felt the need to after this experience. My friends and I went here and it was BAD. I rate wherever I go based on 4 things. Customer service, price, taste, and portion size for the money. For starters, the customer service was actually insulting. My friends and I have never experienced anything like this before. We walked in and asked for a table and the person that seated us rolled their eyes when they saw us. They asked if we had a reservation which we did not. The place was barely half full and till we left there were still many tables available. So they couldn’t have been mad if they had tables reserved. Also they would have said if they had tables reserved. So I didn’t understand the face the person made when seeing us. Do they not want customers? Once we sat down my friend tried to call someone over and they saw my friend but didn’t even bother attending to him. They attended to others instead. Including the table that was sitting right next to us. My friend called out to the same waiter multiple times. This waiter looked at my friend and ignored him everytime. Price was daylight robbery. And it goes hand in hand with the portion size too as it was not worth the price compared to other Turkish places like gokyuzu which is far better for the price, portion size, taste/quality and customer service. £19.95 for a mixed shish only for the portion size to be tiny and not even taste good. We all looked at our plates confused and were disappointed with the taste and could not believe we were being charged this much for something so below average. Summary. Horrible service, taste was bad. Lacked so much flavour. Way overpriced. Portions were small. Not worth it at all. Just go to somewhere else honestly.

We have ordered lahmacun but it was the worst lahmacun I have ever seen. Have tried some and only managed less than a half to eat cause it was not cooked and thickest dough you can see on lahmacun. I am not even mentioning salad they have sent with it.

I booked two week in advance due to Ramadan I didn’t want to rush. I arrived my table was already. We quickly ordered our platter. As food was taking time I thought I’ll quickly pray, they have small court yard at the rear as soon as I started to look for pray area other brothers joined around 10 of us guy prayed. Welcome Bread is really tasty. We ordered platters for 4, Food was juicy, hot, fresh and most importantly tasty. Spice and marination was spot on…service was friendly and the atmosphere was great, decent place to have a meal. We fancied ice cream for dessert they’ve run out with kids option on ice cream, so we come out crossed over the road and walked in to dessert shop to complete our evening meal 😀

I when to order lamb and chicken shesh for for people they charge me 85.00 I felt they robed me they over charge me

This place will always be a favourite. Food is exceptionally good and the customer service is always on point. Everyone has a smile on their face and the waitresses are so attentive and lovely.

Verry cosy good food, have to bring your own alcohol, of licence next-door

The kebab meat was seasoned and succulent which is not the case in quiet a few restaurants of the genre. I look forward to my next visit

Our server Irina was very lovely and accommodating and very smiley! An amazing experience when the staff are so kind!

Great experience and atmosphere Service is the best as always

Stephanie gave us fantastic service. Very caring, and offered my little boy a cheeky iccream after. Thank you. Food was lovely, music was good!

A bit expensive but the food was nice

I love the food from this place. Better and better

Nice, very clean restaurant offering tasty food and great value for money.

Food was really nice, but very expensive. Think it would attract more people if prices was slightly reduced. But overall really nice food.

Honestly one of the best Turkish!!!

Such a good restaurant. Always enjoyable and my pal and me never go anywhere else. Sayed the main man, thanks a million for always being brilliant!

Been going here for years, always great food especially the chicken shish, love the bulgur, great service as always from Sayed and the Sultan’s team

Absolutely DELICIOUS food!! If you love Turkish cuisine or you’re unsure and want to try GREAT Turkish food, this is the place to go. I wasn’t a fan of Turkish food until recently, but Soltan Sofrasi exceeded my expectations! The flavours are perfect, the meat is cooked to perfection! There is a generous amount of fresh bread, food, salad, drinks and dessert- you’ll be leaving in a food coma! I went with my family (13 of us) and there was a lot of food leftover for the next day. Our waiter was great, very friendly, bubbly personality! I will definitely be returning here. 10/10

Want to make a huge complaint about a worker names Syed, he is a horrible person who messed up my order and called me “bruv” when I called him up on it he said to me this isn’t a fine dining place for me to speak to you with respect. I was left without any food and he did not do anything to rectify the mistake this is absolutely disgusting!

I went with my family (16 people). Fantastic, authentic Turkish food. The bread was delicious, we would love to know what flavour you add please! Service was great too. Food arrived in a timely manner. Thank you!

What a gem in the middle of Roman road market. Saheed admirable job on the floor.

Food is okey but service is not upto thd mark.