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4.2

Based on 3.055 opinions finded in 2 websites

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Nº 589 in 1574 in Tower Hamlets

Nº 22 of 48 Other european cuisines in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..cheesecoffeepaychicken

comment_iconOpinions

Amazing Hospitality at Canary Wharf Shake Shack! I had a great experience at the Canary Wharf Shake Shack! The hospitality was top-notch, and I want to give a special shoutout to Zuber, who was incredibly kind and welcoming. His service made my visit even better, and I truly appreciate the effort he put into making customers feel valued. The food was delicious as always, but the warm and friendly atmosphere really stood out. Highly recommend stopping by if you're in the area!

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joni uchia . 2025-03-24

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Great experience! Zuber was amazing and went above and beyond for us 🥰

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Amelie M . 2025-03-23

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On a business trip from Scotland we visited this Shake Shack. Food was very fresh and the restaurant was very clean and welcoming. All staff we encountered were very friendly.

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jacqueline oneill . 2025-03-18

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good food, amazing service, Zuber was very kind helpful

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Shooting Eagle . 2025-03-15

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Outstanding service from Zuber!

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sy . 2025-03-15

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We always go out of our way to visit the Canary Wharf Shake Shack venue because it's the best in London! It's located in a calm area, always clean, spacious and easy to find. The service is excellent every time, even on the very rare occasion that there's been a hiccup, the staff have been wonderful. Today we were greeted by the famous Zuber who treated us like royalty and clearly has a passion for customer service. Thank you!

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Merryn . 2025-03-15

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Food got delivered really late, but the main issue was the quantity and taste. I've eaten from this chain before, and it's quite good. But this one was not at all as I remember it to be. Taste was very average at best, and not worth the price....

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Ishaan Singh . 2025-03-13

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Excellent food and amazing service from Zuber!

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Kendall Sterling . 2025-03-11

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Zuber provided great service. We didn't have to worry about anything except ordering. Zuber even took the drinking straw out of the packaging. The sauces were also brought to the table by Zuber.

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royale TM . 2025-03-11

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Love the burgers, love the shakes, love the one and only ZUBER, best server i have ever had. Love this man, would visit him here again. Big shout out to this beautiful kind man.

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Filip Vavtar . 2025-03-10

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Our server Juber made us feel at home. He made sure we had a clean and outstanding experience… even brought us our food and condiments. Food was excellent too

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Jenna P . 2025-03-10

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Delicious, juicy burgers and outstanding service! Zuber made us feel very welcome and comfortable.

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Sally Hayajneh . 2025-03-10

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Nice food, very pleasant service by the gent called Zuber.

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Konstantin Suslov . 2025-03-10

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Zuber was great! Top notch service from him. Prompt service, clean restaurant.

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Gamal Crichton . 2025-03-10

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My first time trying Shake Shack and everything was 5 stars ⭐ ⭐️⭐️⭐️⭐️. Special thanks to Zuber, who was the kindest server during my London trip. Will definitely come again for the great food and such a lovely service 🥰.

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Ema Rihter . 2025-03-10

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The burger is so small and does not taste good at all, the cheese fries also were not good, they only give you small cup for a drink and all for 20 pounds. Definitely the worst burger joint I have been to ever.

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Gurkaran Bains . 2025-03-09

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It was better than most other fast food places, with a good choice of products for every taste, the burger wasn’t big, but the fries were

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Tony . 2025-03-09

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Delicious food and great service from Zuber!

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Radka Ivanova . 2025-03-08

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The server Zuber was so welcoming and helped me with my suitcases, he couldn’t have been any more helpful and so friendly!

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Ericka O Donovan . 2025-03-04

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Never have I had the quality of service at a burger place that Zuber provided during lunch today. Thank you!

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Justin . 2025-03-04

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I am always coming to eat and study at Shake Shack Canary Wharf. Thank you Zyber for always helping and being kind!! We need more people like you in the world. Recommend this place !

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Angelica Rosu . 2025-03-03

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Very good service, and food was great, personal was very thoughtful and serving, specially Zuber! Super sweet and caring,

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Nathalia Vásquez . 2025-03-03

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Zuber was fantastic, so friendly and kind!

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Ana Engel . 2025-03-03

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Love a shake shack burger you can’t go wrong.

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Lateesha-Marie Tyler . 2025-03-03

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Zuber is Super! Nice lunch, amazing hamburgers and Zuber is great in making you feel confortable! Highly reccomended!

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Laura Zaccone . 2025-03-03

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It was absolutely lovely, Zubar was very friendly and brought our food over and wouldn’t even let me get my own refill he did everything for us. Very valuable member of the team and we will definitely be coming back

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Bill Harris . 2025-03-01

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Zuber our server was very sweet and food was great

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Emily Chew . 2025-03-01

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Food was great, our server Zuber was fantastic anc super helpful, would recommend!

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Brian Ng . 2025-03-01

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Zuber has been very helpful! The food was amazing too!

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Stephen Lam . 2025-03-01

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Excellent food and Zuber who served us had exceptional customer service. He made the experience 5 star.

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David Dunsmuir . 2025-03-01

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Zuber provided excellent service. He addressed me by name, checked-in on the meal, & even offered to get us more sauces without asking. He went above & beyond to make us feel welcomed. Thanks Zuber.

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James . 2025-02-26

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Zuber Zuber Zuber. An attribute to the franchise. Will be returning due to his hospitality. Next week I will be treating my office to lunch there and making it a weekly occasion. Thanks for your hospitality Zuber

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Oliver Wilson . 2025-02-26

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Zuber was very helpful. He also gave us warm greeting when we arrived.

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Cindy Lin . 2025-02-26

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Good burgers and shakes. Very nice personnel. Mr. Zuber served us and was very delightful.

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Olisaemeka Onwusonye . 2025-02-25

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Great place. For a burger place the service was better than I am used to anywhere else! Personnell was also very friendly! Zuber is the best, made sure we could be content about everything haha. Recommend to deffo check this place out

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Monica Chocostars . 2025-02-25

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Food was excellent. Best Fast Food burger anywhere. Service was also great. Zuber, the waiter, bought everything, and always made sure I had what I needed.

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Vi CO . 2025-02-25

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ZUBER was amazing ! I felt welcome and looked after and I only popped in for a burger ! My first time and I hope to see ZUBER again ! Thank you my friend

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Laura C (Wini) . 2025-02-24

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Amazing food but even better service from a friendly smile, Zuber. I will definitely be coming back!

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Humza . 2025-02-24

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Zuber service was amazing! Thank you!

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Philip Lardanchet . 2025-02-24

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The food is good. The chicken burger is very crispy. No waiting. Zuber is helpful, kind and welcoming, he takes great care!

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Auriane Giuliani . 2025-02-24

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Food amazing Ambience amazing Service very good by Zuber

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Baran Gü . 2025-02-21

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Zuber gave an amazing service ! He waited us amazingly and always smiling. The food was absolutely gorgeous, I recommend it 100%.

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Elza Demollari . 2025-02-21

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I had a great experience at Shake Shack. The server, Zuber, was very welcoming and provided excellent service. I really appreciated his friendly attitude and attention to detail. I highly recommend this restaurant and will definitely return when I’ll come back in London. ( we came from Switzerland)

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Giselle Reney . 2025-02-21

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I think I've found my favourite place to get a burger! I had the chicken burger, cheese fries and a cookies and cream milkshake! 😍 they were amazing!!

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Charlotte Taylor . 2025-02-19

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Excellent place to have a chicken burger, nuggets and shaked

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Kavin . 2025-02-19

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Very nice place with great burgers and excellent service. Zuber made sure that we will be well taken care of.

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Ania Puzyna . 2025-02-18

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The food is superb & the place is viping. The service is excellent. And Zuber is such a gentleman with his service & smille.. Highly recommended.

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Soumaya Ali . 2025-02-18

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Great service, Zuber made sure that we were taken care of. Super friendly atmosphere and great food (especially cheese fries and cheesecake raspberry shake).

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Aleksander Puzyna . 2025-02-18

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Me and my cousin had been for lunch at Shake Shack and we were served by Zuber who was very friendly and attentive. Very good food also!

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Bruna de Souza . 2025-02-17

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A huge thank you to Zuber for his kindness and helpfulness! He went out of his way to bring me my food and some napkins, which I really appreciate. Excellent service!

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JingHan Hao . 2025-02-17

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Zuber provided excellent service

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Vanisha b . 2025-02-17

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Zuber was very nice and delivered good customer service

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Nneka Mahoney . 2025-02-15

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Food was really good, but the the customer service is great , zuber makes you feel like you’re at a restaurant a true asset to shake shack

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Yaas Meen . 2025-02-15

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Zuber was super nice and went out of his way for the service!

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Abhinav Bhardwaj . 2025-02-15

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Great food. The boy Zuber very friendly, Thank you

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Arianna Vitale . 2025-02-15

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Food was great but service from kuber was great!

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Himanshu Chauhan . 2025-02-15

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Very good. Zuber is a fantastic!

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Federico Camilleri . 2025-02-15

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Zuber is wonderful always so cheerful in the mornings , the staff is lovely & food is so great !! My favourite breakfast spot

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Mary Ogunbanwo . 2025-02-11

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Thanks to Zuber! He is the best server ever! Give the man a pay rise

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Katurah Horton . 2025-02-11

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Thank you Zuber! Really great service!!

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N A . 2025-02-11

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Zuber looked after us like VIPs- great service and food delightful as always.

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Emma Ball . 2025-02-11

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Really great service by Zuber 😊

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Rose Patard . 2025-02-11

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Food was good as always Chicken bites were a tad on the too salty side. Zuber provided exceptional customer service at the table. Made me feel very welcome and was very attentive. He deserves a raise!!!

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Gareth Greenidge . 2025-02-11

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Zubar was the experience at Shake Shack great! Thank you.

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Michael Hansen . 2025-02-11

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Excellent burger 🍔 friendly staff who provide a good experience, Zuber was very helpful and friendly. Highly recommend if in the area 👌

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Paul How . 2025-02-10

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It's worth a visit just to meet the legendary Zuber. The food is good but Zuber is the main event, he is very polite and helpful

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Owen Perdy . 2025-02-10

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Good Burger and good service feom Zuber

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Luca Perego . 2025-02-10

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Not only is the food amazing and the restaurant clean but the staff especially Zuber are amazing. Zuber was so attentive and made sure our visit was perfect ! Thank you Shake Shack and thank you Zuber!!

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CourtnieOlivia . 2025-02-10

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The waiter staff zuber was fantastic, came and delivered my food to my table which he didnt need. He made me feel like i was back in nusrets in istanbul with the 5 star service.

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Ikbal Hussain . 2025-02-04

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Good service given by Zuber. Very friendly staff.

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zetton zhang . 2025-02-04

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Amazing shakes and excellent service from Zuber! Thanks very much!

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Justin Stafford . 2025-02-01

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Zuber greeted me with a smile that was very refreshing!

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Cameron Trew . 2025-02-01

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Very nice food and the waiter Zuber was very polite and helpful Thank you for a very nice birthday

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Isla Vinton-Smith . 2025-02-01

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Nice chicken burger and the strawberry shake is tasty and thick. Service inside the restaurant is good. Zuber is doing his utmost to help you and make you feel welcome!! Hardworking guy!

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Jacco van Trigt . 2025-02-01

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Food was very fresh and delicious. Zuber customer service was excellent ❤️

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Umer Javaid . 2025-02-01

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Do not order from here for delivery. The food never arrives

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M Z . 2025-01-30

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Orderer food on just eat, paid and they just took the money and weren't even bothered to deliver it at all. I tried calling them 3 tjmes on the phone given here and no answer What a joke. Do not recommend.

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Mati _Mistrz . 2025-01-30

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Rotten burger, long queues dont recommend avoid this place!!!

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Reska Fleta . 2025-01-29

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Lots of thanks to zuber for the excellent service.felt very welcome

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Lawal Al Ameen . 2025-01-28

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Zuber was excellent. So helpful and made us feel so welcome. Great service and great food.

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Chris Gould . 2025-01-28

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Zuber served us really well :) Thanks a lot

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袁楒蒀 . 2025-01-28

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Nice clean location, maintains the usual Shake Shack vibe. Good food, and the 50/50 is the best fast food drink money can buy. A little on the pricey side, but better value than 5 guys or GBK in my opinion. Zuber was great as well, super friendly guy and kept the place in top shape! Legend :)

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Aran Stuart . 2025-01-27

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Great service from Zuber, he made sure to accommodate us and check in throughout the meal.

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Keeshan Arnachellan (UK) . 2025-01-25

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As soon as we walked in Zuber grabbed the door and greeted us with a huge smile and went way above and beyond to ensure we had the best experience - the burger is unbelievable so the combination of the food and service means this is 5* every time 👍

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Liam Stainer . 2025-01-25

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Excellent. Went for early lunch. Kids loved the hot dog and the wiggly chips. Great service from Zuber. Well done.

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Zafar Salimov . 2025-01-25

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Lovely shakes and Great service from zuber. This guy made our day❤️

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Dani Page . 2025-01-25

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Good experience, thanks Zuber for service

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Bauyrzhan Batayev . 2025-01-25

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The food was great even though it was about pricey. Zuber was incredibly helpful.

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Charlie . 2025-01-25

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Great food and the burgers were a good size

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Carmen Freed . 2025-01-25

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Customer service was exceptional. We were served by Naveen and Sai. It was my birthday and they were incredible patient and friendly throughout the experience. Their professionalism and attitude was outstanding. Would love to meet them again for my next visit to Shake Shack Canary Wharf.

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Christopher Dadi . 2025-01-23

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Lovely service by Zuber, who was very helpful and attentive.

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Dhara Tandel . 2025-01-21

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Good food. Great service, Zuber made the experience great, very helpful.

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Stefan Blanchard . 2025-01-21

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So good food and nice service from the best Zuber!

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Ellen Hultberg . 2025-01-20

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Zuber was exceptionally friendly and brought my food over to my table making sure I was well looked after. Incredible service!

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Rory . 2025-01-20

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Tasty food, well presented and speedy service.

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Jae Murdoch . 2025-01-20

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Health services should pay a visit there. I've placed an order today, and on the first bite was a hair long enough to build a bridge over Thames.

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Eleftherios Kallis . 2025-01-19

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Thank you so much to Zuber, the friendliest and most helpful staff around!

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Jacob Turner . 2025-01-17

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Good afternoon, I want to share my experience with Shake Shack Canary Wharf. I had a visit to the branch and I enjoyed it so much with my family! The food was absolutely fabulous. The manager on shift Asif was very attentive to us. The atmosphere in Shack was very friendly, the lady who helped us on till Diana was very kind, explained to us the food options and recommended some extras! We definitely will be back!

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Maria Lutenco . 2025-01-17

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Shake shack has got the best fried chicken burger as this is the only halal food they have and they did not disappoint we got the cheesy fries as well and this finished off with a cup of their iconic 50/50 great place for a dirty treat

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IMSAYEED . 2025-01-15

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Hi, great experience today in this shake shack. i've been welcome by Zuber who helped me to obtain my receipt and was very kind during my lunch there. I recommend !

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Christophe Maillault . 2025-01-14

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