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4.2

Based on 2.814 opinions finded in 2 websites

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Nº 579 in 1574 in Tower Hamlets

Nº 22 of 48 Other european cuisines in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..chickencoffeepaycheese

comment_iconOpinions

The burger is very good and the service was also amazing. Zuber was very attentive, he brought us our food, napkins and dips and checked on us at all times. Would definitely come back!

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Carolina Ribeiro . 2024-11-19

MORE AT Google

Zuber is super helpful, food is good. I recommend! 👌

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Romain Gherardi . 2024-11-18

MORE AT Google

Thanks Zuber for the great service!

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Rémi TOUSSAINT . 2024-11-18

MORE AT Google

Su masa madre era crujiente y suave por dentro, ¿y los cruasanes de chocolate? ¡Fue increíble! El personal era amable y bien informado, haciendo grandes recomendaciones. Ya sea que estés buscando un bocado rápido o una delicia especial, Ole & Steen es una visita obligada. ¡Cinco estrellas!

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ivan t . 2024-11-16

MORE AT TripAdvisor

Tasty burgers but we come for the amazing service of Zuber! Feel like I was dining at the ritz he is so friendly and helpful, will always return at this particular shake shack for him

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lillie brett . 2024-11-11

MORE AT Google

Plus the presence of Zuber who served us as if we were in a restaurant! Must try

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Cristina Conversano . 2024-11-09

MORE AT Google

Zuber served us at the tables, it didn't feel like we were in a fast food restaurant! Super recommended ✌🏼

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Raffaele Fiorentino . 2024-11-09

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Excellent service from Zuber which let me forget dining in a burger shop

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Ian Wang . 2024-11-09

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Thanks to Zuber for the welcome and quality service.

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Melissa Sissoko . 2024-11-09

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Enjoyed lovely food with our Grandsons. Thankyou Zuber for great service also.

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richard \homes . 2024-11-09

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Great food and thanks for Zuber’s nice service :)

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Yan Qu (Esther) . 2024-11-05

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Great food. Great vibes.The greatest is Zuber !!!!

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羅儀珊 . 2024-11-05

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Zuber is so friendly, very good!

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張靜薰 Alice . 2024-11-05

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Zuber's service is very positive and good, and the food is delicious

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許家維 . 2024-11-05

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Wonderful experience! Zuber is pretty nice and give us an unforgettable service.

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Chien-Ti Chang . 2024-11-05

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Wanted a quick snack and ZuBER was very helpfull. Good food.

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Elisabeth Tonning . 2024-11-05

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Great place for a quick lunch with friends. Zubar was very helpful and provided an excellent service.

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Leonardo Ribeiro . 2024-11-05

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Very good food, Shake Shack is McDonalds on steroids and the service was exceptionally good. Zuber made my time at Shake Shack even better with his great attitude and even greater service. I had a good time eating there, thank you Zuber bro.

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David . 2024-11-04

MORE AT Google

Good street food Thank you especially Zuber for your kindness, and for the service, making the experience even better! :)

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Russell Déborah . 2024-11-04

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Nice atmosphere with zuber & perfect Shake shack quality food.

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Antoine Michel . 2024-11-04

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Very good moment ! Zuber served us, it was great.

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Charlène DE SOUSA . 2024-11-04

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Enber is very nice staff! The food is pretty good!

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龙菁 . 2024-11-04

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Thanks for Zubers good service, very good!

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Xinyi Sun . 2024-11-04

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The food was delicious as always, but the real highlight was the waiter Zuber. Friendly, attentive, and with a contagious smile, he made the experience even better. Highly recommend

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martina de vita . 2024-11-04

MORE AT Google

Got there shortly before closure waited for a bit nobody was at cashier and when i asked if i could place an order they told me the were taking not taking orders. If you see people waiting at the cashier be proactive and tell whether it s still open or not...

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fabrizio rotondi . 2024-11-03

MORE AT Google

A great chain burger restaurant with the same good quality, a good choice for those who can't find anything to eat.

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劉祥德 . 2024-11-03

MORE AT Google

Great burgers. Zuber looked after us well

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Adam Awad . 2024-11-02

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Excellent welcome from Zuber, he took the time to chat with us and serve us very warmly! I recommend

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Nezzar Heidi . 2024-10-30

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Great food and very friendly service from Zuber with our orders! Quick and tasty food!

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Volkan Parlar . 2024-10-30

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great service by zuber, very friendly!

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Sophie Holberry . 2024-10-28

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Well received from Zuber, warm and smiling! It's nice. The burgers are good

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Eliot Montagne . 2024-10-28

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£30 for a burger and chips. Long service. Staff are clueless.

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Jiblet . 2024-10-26

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Very slow service, order was overlook for some time.

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Matthew Barnes . 2024-10-26

MORE AT Google

El café era horrible, se suponía que era un blanco plano y la leche no era nada espumosa. Los baristas claramente no están entrenados adecuadamente.

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Matilda W . 2024-10-25

MORE AT TripAdvisor

Vamshi is very proffesional and the food is delicious recomanded

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andreea . 2024-10-23

MORE AT Google

Vamshı, amazing guy. He is behaving lovely to customers. Appriciated and ı will come again for his service.

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Ahmet Götepe . 2024-10-23

MORE AT Google

Vamsha was wonderful. I saw him looking after every customer. A lady dropped her jacket he was on it. I needed a receipt for expenses, on it. If he isn't the manager he should be. He was looking after everyone!

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Lew H . 2024-10-23

MORE AT Google

Great food, great service. Vamshi went above and beyond to give us great hospitality and kindness. Appreciate it!

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Sadian Choudhury . 2024-10-23

MORE AT Google

Quality food, lovely setting and the most impressive of this experience was the world class customer service. Namely my new good friend Vamshi who took care of my table with much appreciation and care. Would advise if in the area + chicken is halal!

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Ali Farshori . 2024-10-23

MORE AT Google

it was okay tbh but the hype around it is too much! much better places for a burger near by!

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gifford shillingford . 2024-10-20

MORE AT Google

A long wait for overpriced, overcooked food, that’s served cold. The screens that show when your order is ready - either do not work, or are not updated. Nobody will tell you that. There are far better options around. You will also get asked for feedback on a form that diverts you to order more. It’s a shambles.

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Stuart Pennycook . 2024-10-18

MORE AT Google

More than half of my delivery was missing and it took over an hour to arrive. Had to pay a service charge which was not refunded. Food that did arrive was ok. But completely ruined lunch with friends and there was not enough food and no time to get a replacement order. This shake shack is one of the worse.

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Tammy Oaks . 2024-10-16

MORE AT Google

Food was good but the service that Zuber gave made it worthwhile to visit this location!

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A8Person . 2024-10-12

MORE AT Google

Lukewarm food that took 25 minutes to arrive and not worth the money, even had it been hot! The guy taking our order wandered off before he’d finished to do delivery orders.

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Ed Cross . 2024-10-12

MORE AT Google

Zuber the best costumer services in shake shack from canary wharf im in love with costumer attention God bless him

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Daniella Mendoza . 2024-10-12

MORE AT Google

Lovely service- Zuber is the best!!

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Rachel Labo . 2024-10-12

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Delicious but overpriced. I don't think it would be second time here.

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Suleyman onur Genc . 2024-10-09

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Zuber made the whole lunch Super. Give this man a raise already!

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Ádám Kovács . 2024-10-08

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Great burgers with fast, friendly service from Zuber

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Andreas dsf . 2024-10-07

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The best genuine caring customer service by Zuber! Will definitely be back again 👍

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AJ Lee . 2024-10-07

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Great food and service was great, and food came fast

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Zulifkar Younas . 2024-10-07

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Customer service from Zuber is just exceptional. Thank you

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Romain Dalmasso . 2024-10-07

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Thank you Zuber for your sense of welcome and service

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Laurence Belaval . 2024-10-07

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The food was good and quick, and I especially loved the chocolate milkshake. However, our waiter Zuber was the highlight of the visit with his friendly and attentive service. He kindly brought our food and napkins over, rather than making the customer wait near the front desk. Really appreciated the interaction and attentive service.

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Jamie Howatson . 2024-10-06

MORE AT Google

Usual shake shack with good food. Zuber was very nice and helpful :)

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Maximilian Redt . 2024-10-05

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Good food, and our waiter Zuber was great

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Anna Redt . 2024-10-05

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Excellent food but more importantly excellent service from the one and only Zuber!

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Ahmad JE . 2024-10-03

MORE AT Google

Everything there seemed to be broken. Service was slow and food was cold

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Ben Rankin . 2024-10-03

MORE AT Google

It is a very nice restaurant, the service (especially Zuber) was extremely kind.

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Maxi S . 2024-10-01

MORE AT Google

Fui a la tienda Canary Wharf para recoger canela paquete social y recibí un excelente servicio de José, que era increíblemente amable y servicial. Me sirvieron muy rápido y mientras esperaba me ofrecieron una degustación de la almendra social que es increíblemente delicioso - será mi delicia semanal. Gracias de nuevo. Muy recomendable, 5 🌟 de mi parte.

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Barbara K . 2024-09-30

MORE AT TripAdvisor

Food here never disappoints, but Zuber made our trip! Very attentive and helpful, brought us napkins and sauces and made sure our table was very clean. Lovely guy!

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Ella Lee . 2024-09-29

MORE AT Google

Super nice welcome and service thank you ZUBER you are exceptional..

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Hilton Alvaro . 2024-09-28

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Zuber was very cheerful and accommodating. 5 stars for the food experience.

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Darwin Remandaban (Dabz) . 2024-09-28

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Zuber has been made this lunch a 100 times better. He’s been very accommodating and helpful!!!

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Jantje Uhlenberg . 2024-09-28

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zuber was very hepful. Food was very good as well. Definitely 5 stars

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Iulia Marinela . 2024-09-28

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The service was amazing. Zuber is really nice and really helpful. He does make you feel special.

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Micha Mouawad . 2024-09-24

MORE AT Google

A regular to Canary Wharf, but first time at Shake Shack and pleaseantly surprised. The burgers were excellent, fresh ingredients and super tasty. And great in-store service from Zuber, who brought spare plates and straws to our table, which was super helpful with a young family. Will definitely be returning.

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Paul Williams . 2024-09-24

MORE AT Google

We came here for lunch and Zuber was a really nice and friendly

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Oday Jawaada . 2024-09-23

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Thanks for the service form Zuber,he is really nice and friendly. I will definitely go back ☺️.

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suzy su . 2024-09-23

MORE AT Google

Food and service were amazing. Special thanks to Znber

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Wai Man Chin . 2024-09-23

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Service from Zuber was amazing 10/10

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Tze Tao Loh . 2024-09-23

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Znber services us outstanding!! Even we got extra fried for free!!

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H K . 2024-09-23

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Zubar - unbelievable service, thank you!

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Sam Guinness . 2024-09-23

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Was served by Zuber who was very friendly. Would recommended to others.

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Molly Eaton . 2024-09-23

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Had a delicious meal but the best part was the welcome we received from Zuber. He was so friendly and helpful and made us feel so welcome. He radiates positivity and did a great job!

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Sarah Shaw . 2024-09-23

MORE AT Google

Zuber sat me at a table and offered to bring my food, he also later brought me ketchup & mayo and generally seemed like a nice guy. It's nice to have staff separately dedicated to customers. Will be back here some day in the future.

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Przemysław Szymczak . 2024-09-23

MORE AT Google

Zuber’s attendance and service was impeccable

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Anna Bartyzel . 2024-09-23

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Zuber has been nice and friendly with me and my friends.

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Camilla Castagnet . 2024-09-23

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Friendly service from Zuber, space is clean and neat. However the burger can be inconsistent, beef patty was a bit dry this time

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Jill Sung . 2024-09-23

MORE AT Google

Another fantastic visit to Shake Shack. However on this occasion Zuber went above and beyond with his service and was great. A wonderful asset to this branch. Food as always is delicious.

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Scott . 2024-09-15

MORE AT Google

Very nice and with others commend server Zuber on his work

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Bosheng Gao . 2024-09-14

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Amazing food in a great location. Our server Zuber looked after us very well and made sure we had everything we needed! 5 star service! 🤩

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Hester Blair . 2024-09-14

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The Thai green chips were a bit too salty, but Zuber is a great waiter and mitigated that issue.

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saudi magbanua . 2024-09-14

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Great food and great customer service as well. Especially Alif and Jaseem👍

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Binshid Kp . 2024-09-14

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Fab visit from start to finish, food was fresh and the service was fab. Big thanks to Zuber for being so welcoming. Will definitely pass by again.

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Tom Fincher . 2024-09-10

MORE AT Google

Amazing as always. Thx to Zyber

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Hugo Sadoun . 2024-09-10

MORE AT Google

Tried the special green curry burger. When I got my burger, the chicken was so ridiculously small. So raised this with the staff at the counter. They offered to make another and as I have another burger with my order/tray, it was great they replaced the whole order so I won’t have 1 burger 1st and having to wait for the replacement. Extra service by Rishal is that he came over to our table and offered my daughter a drink while she waited for her burger as he must have noticed that her burger was being taken away. And surprised her with extra order of fries too when her burger came back. And he was so friendly and kept checking back that we were ok for the rest of the meal / visit. The extra service Rishal provided made the disappointment of the 1st chicken burger go away. Thumbs up.

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Cheryl Peacock . 2024-09-10

MORE AT Google

Zuber was great and brought our meals to us! Very friendly and good food.

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Christopher Hodges . 2024-09-10

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Absolutely gorgeous food, Zuber provides fantastic service

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Richard H . 2024-09-09

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Food was excellent and Zuber was very welcoming and helpful throughout. Menu could benefit from some meal offers but can’t complain as burger was sublime.

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Jon Rees . 2024-09-09

MORE AT Google

Zuber always pending, great service on your part!!

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marcestones . 2024-09-09

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Great customer services. And excellent food and drink.

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BvGizzle . 2024-09-09

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delicious food,excellent service from Zuber

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Elena S . 2024-09-09

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Visited from Cambridgeshire was welcomed in by the waiter Zuber very kind and polite food was amazing and the strawberry shake was banging!

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Alan Young . 2024-09-07

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Zyber was amazing - he made my little daughter feel very welcomed! Amazing service

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J Lutz . 2024-09-07

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Zuber was super friendly and kind

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Alejandro Salamanca . 2024-09-07

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I love their shallot burguer. Zuber was really nice with us and helped us carrying the food

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Cris Cortes CC . 2024-09-07

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A real legend exists in this place, named Zuber. He should be the big boss.

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Ardan Kavuklu . 2024-09-07

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Good but it's not worth it you can only pay by card so quite boring

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Eline Arasamohan . 2024-09-07

MORE AT Google

The food was great and Zyber was so kind and friendly

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Claudia Patarroyo . 2024-09-07

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