Subway in Bracknell Forest

I have visited this branch before in the past and have found their service substandard in comparison to other branches in the Berkshire area. I normally order a salad and its under par in terms of quantity and it is difficult to makr polite conversation with the staff. They came across as stand offish and miserable.However, my son and I went there today and were warmly greeted by two young ladies. They were so bubbly and there excellent customer service made a very welcome change - so helpful and courteous. The portion size was much improved and my don said his BMT was the best he has ever had from there. As a consequence, we will be visiting again in the near future. Well done ladies for lifting our spurits and making our ecperience a much more positive one. Credit where credit is due!

Ordered through Uber eats got my order completely wrong and would not refund the monies. Bread was very dry, crisps were stale...

I've been to this branch a few times now, it's probably one of the biggest branches I've known it can be very quiet at times, but lunchtime can get very busy due to a lack of staff. I've noticed they do deliveries now so trade will pick up. Many people dread going into this branch because although a certain manager is polite he can come across as extremely sarcastic about so many things including the way you look or how you walk into the store. It's really annoying and very uncomfortable at times.This branch also closes really early something like 68pm, which is really annoying considering the Tesco closes at 10pm and the last train which is right next door is something like 12:30am. The place does need a good clean, especially the glass in front of the food looks filthy, the tables can be a little sticky and the windows need a good clean. The store can also get very hot, not sure if it's to keep costs down. I also agree the sandwiches are shrinking, they are very tight with how much they put inside the subs, even a footlong can keep you hungry afterwards.It would also be an opportunity for the manager to put vouchers at the side of the till and have more printed for regular customers, something else this branch is very tight doing yet it can only create more business in the long run.

The menu is well known and the same in each of these outlets so it is a reliable choice no matter which one you go to. therefore it is dependable for a good quick snack type meal.

Visited this evening - excellent service and friendly staff. Haven’t been in a while and the new menu looked great, will try something new next time. Stuck to my trusty Italian BMT - no problems here. Very clean, much better than the other Subway in Bracknell in the BP.

The service in this branch has been progressively getting worse and worse over the past few months. I know it’s probably not the most enjoyable job in the world, but a smile wouldn’t go amiss. The service is slow and unorganised and when you do finally get served, there is no urgency or order to the way things are done. Two people working behind the counter at lunch time is unbelievable, there are plenty of other branches in the area. Give this one a miss. Poor.

Food great as per usual Subway offerings,but the guy serving was awful, so miserable. The other staff were nice enough but they could do with employing some cleaning staff, it was a quiet Sunday but the place was fairly messy, food on floor and tables.

Came here for a quick snack with my wife.To start with we thought they were closed as all the chairs and tables were up on the bench seats. When we asked the guy said it was because of the cleaning ( it is open late!) and it’s only 1630hrs .The server came across as though he had the world on his shoulders and didn’t want to be there. Customer service had a lot to be desired ; on the plus side the food was ok although bread choice limited.

It's alright but the toilets were out of service and my coffee was only filled halfway. It's a convenient location being next to tesco and its normally not very crowded. Would visit again.

Yo prefiero este sobre el BP, que siempre parecen tener ensalada fresca y más a menudo que no sólo parece más rápido.Como con cualquier cosa, ha habido problemas de dentición y ocasionalmente se puede sentir ignorado, especialmente si hay sólo 1 miembro del personal. . Sin embargo que es el mismo en ambos los metros de Bracknell.

Visited at lunchtime during half term, only 2 members of staff. Food all over the floor and was generally very messy and unclean.

Since they opened up the Franchise locally... literally 10 min walk from the house... I was overwhelmed as it was nice to have a different option in the area...

Visited this Subway on a number of occasions and the food is always good. It is the standard menu but the staff are friendly and the deals are great i.e. two foot longs plus drinks for under £8 if you eat between 16.00 & 20.00. Isobel, Dorcas and Owen are charming and the restaurant has a 5* environmental health rating which is always reassuring.

A visit to Subway on the basis of a coupon found us in this branch. We were served by a really charming lady called Isobel who was extremely pleasant and always smiling (other restaurants take note). Food was standard Subway but the place was clean and welcoming with good facilities. For a good value meal (Two footlongs and two drinks @£7.50 between 16.00 and 20.00) try this one, if only to be served by the charming Isobel.