Based on 17 opinions finded in 1 websites
Based on 17 opinions finded in 1 websites
Nº 197 in 234 in Bracknell Forest
Nº 8 of 10 American in Bracknell Forest
Opinions
Heard about this place through a friend. Had a great time and the food was fantastic, the staff were happy and couldn't help enough. We ordered a sharing platter and asked if they could add another place to it, which was no bother at all. The food was delicious and VERY plentiful!!!. After our meal, we were invited to see the smoker units and meet the owner. He was a very personable chap and gave us a good insight to how the food is cooked. It's that personal touch a lot of restaurants need to embrace that Triple BBBs are well ahead of. Can't wait to go back.
Adam B . 2023-07-24
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Was hopeful for this place as the facebook reviews were so good. We ordered from filthy 'wipe clean' menus, but no starter arrived. We weren't too worried as we assumed it would come with the rest of the food. But nope. The main arrived with cold (and I mean stright out the fridge cold) beans, philli cheese steak was just a hunk of brisket in a bun covered in what tasted like mac n cheese sauce, no onions or anything. Staff not really fussed or even listened. Manger said he would replace beans. He also said he had no onions, if you don't have all the parts of a dish don't serve it, or at least a heads up on ordering would have worked. He apologised and offered 1 free beer. We finished the meal, still with no starter and we never did see the beans. I think they had been given to another table by staff that really couldn't of cared less. Bill came and the waitress informed us that she'd taken the beans off the bill, like she'd done us a favour not charging us for something we didn'tget?! That's when I asked for the manager again who told us that he asked them to reheat the beans, what more could he say and thanks for the feedback. Pretty awful and wouldn't return again. All the reviews seem to be along the same lines, I'd avoid if possible.
Daniel T . 2023-06-16
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I’ve been to the restaurant twice now and in my opinion this restaurant has the best bbq I’ve had in England and for any meat lovers a must try. The brisket which is as good as any I’ve had in Texas and is pure meat candy! I also thought the turkey was great, sides were spot on and the servings were very very generous especially for a place using such premium cuts of meat. We also went on. Sunday for the Sunday roast and on top of all the meat we thought the Sunday roast fixings were great! Service was also perfect and very attentive. After my daughter dropped a small toy while dining they emailed us to confirm they had found it and had it t the next time we came back. We will definitely be back soon and to our family hit is well worth a 40 minute drive from the best bbq we have. Had in England
D Money . 2023-05-06
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Very friendly staff and service was quick, but food not great and definitely not worth what they are charging. Unfortunately will not be going back.
Kerry P . 2023-04-29
MORE AT TripAdvisor
Dreadful food. Dry ribs. Burger tiny and missing food! All the food was over priced. The owner did not come and see what was wrong whilst his young staff ran around all night. I’ve had better at McDonalds. Won’t be going back. It’s seems they are not listening to repeated feedback which is a shame.
S R . 2023-04-23
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2021 Opinions
The restaurant was very busy but despite that the service was very quick. Our waitress was Donna. She was so polite and cheerful and made our meal a delightful experience. Donna is a credit to Rackstraws and embodies the traditions of politeness, efficiency attention to detail. We will certainly return to Rackstraws again.
1203 Opinions
You are great, thank you and please keep up your high standards.
3043 Opinions
Came here for my sister’s birthday and was served by Jack who was really attentive and sweet. Even separated the meat platter due to one of the party not eating pork. Even when bits where missing he sorted it out straight away.
351 Opinions
The friendliest staff and lovely food! Their all day breakfasts are the best and their coffees are a favourite. Could not recommend more!