Based on 2.021 opinions finded in 2 websites
Based on 2.021 opinions finded in 2 websites
Nº 125 in 234 in Bracknell Forest
Nº 5 of 10 American in Bracknell Forest
Opinions
The restaurant was very busy but despite that the service was very quick. Our waitress was Donna. She was so polite and cheerful and made our meal a delightful experience. Donna is a credit to Rackstraws and embodies the traditions of politeness, efficiency attention to detail. We will certainly return to Rackstraws again.
Ray K . 2024-10-26
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Enjoyed a lovely lunch today My hubby had a burger cooked how he liked it very hot chips I had sirloin steak very tender & med rare as I asked Fries were really nice & lovely & hot Friendly waitress & the restaurant was clean & tidy Emma the manageress greeted us & showed us to our table she’s always lovely It’s local to us so always pleased we enjoy it especially with a 40% of voucher which is always very welcome
ninapeplow . 2024-10-26
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Staff pleasant as usual. Chef Fin cooked the best chicken I ever had, served with a smile by Jake. Thank you once again, I will be back :)
Passenger408298 . 2024-10-09
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Came to rackstraws for lunch service to amazing my food was cooked to perfection compliments to the chef (Craig) highly recommend
matthew R . 2024-10-01
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Abysmal. Poor service, not overly friendly, food mediocre, drinks full of ice so half full, & despite not bring busy, the staff there were took ages between ordering, & receiving it. Note also that their so-called customer care team don't care at all, with a blunt, & very disinterested & ultimately unsatisfactory eventual reply. Then after that just ignored!!
JER888 . 2024-09-27
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The bar man was extremely polite. He caught and let a butterfly free big fan! Beer was ok had a Stella and it was just a standard pint No dogs unless outside.
James Beattie . 2024-09-04
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Came in for a celebratiory meal of ribs and a pint with my partner this evening. We were served by Georgia, who was amazing, she was attentive, friendly and prompt. 10/10 service Despite being quite busy, food was quick and delicious making for a perfect spontaneous meal out. Thank you very much, we can't wait to come back! :)
Jessica Caudwell-Morley . 2024-09-03
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The decor is quite boring, grey and dull with no atmosphere, we ordered for three people & 2 of them were very disappointing with calamari and steak the worst.
Anthony Cartwright . 2024-08-31
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Amazing food! Big thank you to Magda and Craig for the amazing service and lovely meals. Will definitely be coming back soon!
Bronwyn H . 2024-08-26
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Andre excellent waiter. Food variety very good and tasty
Dave Alexander . 2024-08-22
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A major disappointment, the food was terrible, I ordered the Sunday Roast, oh how wish I didn't! It was warm, dried out with tinned vegetables! Fortunately the portions were fairly small! I will never visit this place again, especially when I compare it with The Brewers Fayre Monkey Puzzle (Farnborough) I dined at yesterday which was much superior. The server asked if everything was okay when the food was almost finished and they were not busy.
Ian Sawyer . 2024-08-18
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We took advantage of a special offer. Great deal. First time here. Would go again - inexpensive meal out - staff lovely. Thank you.
Lynn Forbes . 2024-08-09
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Great little pub old fashioned looking but very modern inside bar area was cosy and the dinning area was outstanding the service was good to along with the food there was no delay in getting our food either our group of 11 thought it was great night out
Ian Simmons . 2024-08-05
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A very pleasant experience: food and service excellent. The surroundings were also very clean and well spaced. It was our first visit and on this experience will certainly make further visits.
Gill517 . 2024-08-04
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One of the better Beefeaters I've been to. Sunday roast was good quality and a tasty range of puddings. Excellent, attentive service. Recommended as a restaurant with menu choices to please all at a sensible price.
Kelly Hawkins . 2024-08-04
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Had a retirement dinner for 11 in Rackstraws last night. I have got to say it was brilliant. Everyone enjoyed their food and also I need to mention the lady who was waitress, Maddie. Her timing with each course, remembering each person's order and general presentation was outstanding. A credit to the company. Would recommend going to this place!
Colin V . 2024-08-03
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The full English breakfast is cooked to order. Plenty of selection with the continental breakfast including fruit.
Paul Sorby . 2024-07-27
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Average food. Fairly slow service. I ordered a signature’Baconeater’ burger. Very poor for the price.
Stuart Slade . 2024-07-21
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Service was amazing, the barkeep ben gave excellent service with the drinks and was a very friendly character, both welcoming and assuring whilst consistently making sure everything was how it needed to be.
Robert Worsfold . 2024-07-19
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Amazing service from the bar staff Ben, made sure everything was in place and everyone was happy and attended to without any issues whatsoever.
Robert W . 2024-07-19
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A lovely little pub with incredibly personable service particularly from Ben. Drinks were good and made quickly for us to enjoy either in the beautiful interior or quaint beer garden. A brilliant place to bring friends or family 10/10
James Turner . 2024-07-19
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We are a group of retired ladies & we meet up once a month, except for school holidays, & always meet at Rackstraws. We were there yesterday & we had the one of the best afternoons. We loved our table for 8, the service from Magdelain(sorry if I’ve not spelt it properly)was wonderful, the food was very good, a few of us love the chicken curry & good prices too! Your Manager is also a credit to your Company. Only small complaint, two of the ladies had to complain about the coffee having a ‘strange’ taste. They were given another coffee which was ‘ok’.
Muriel . 2024-07-17
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Good food for the type of restaurant, excellent service from Sophie our waitress
Sally Woodhead . 2024-07-13
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Second time we've attempted to come here for breakfast. Will be the last. Apparently they are not accepting walk it's as it's too busy. Why even promote it then? They then couldn't answer as to why the couple in front of us who were also walk in's were given a table. Both times I could physically count more than 10+ tables available and more tables becoming available. Steeer clear unless you want to wait nearly 15 minutes to be told no.
Joshua Flynn . 2024-07-13
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Very good food and it's hard to eat it all, very nice service, I will definitely go back there, thank you Donna for the nice service
Ola Suchy . 2024-07-06
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Very friendly welcome and excellent service throughout. Credit to Donna who looked after us really well. The food was served hot and was delicious.
andrewfair2764 . 2024-07-04
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Fancied a juicy burger, what better place to stop than a Beefeater! Served by the lovely friendly and accommodating Emilie, food was prompt and very tasty, it's just what I needed! Good atmosphere, restuarant was very clean and tidy
Bexsi . 2024-06-23
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Can't fault it however, I feel the portions have got smaller. They should bring back the 74 hotdog which was lovely.
Phil Loucas . 2024-06-13
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MAJOR FLY INFESTATION Was sat by the window when there was much availability else where, once seated I noticed the swarms of flies all over the windows trying to escape, huge graveyard of dead flies, how this has not been noticed and dealt with by the restaurant is poor.
Luke . 2024-06-12
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Service was on the slow side. There was only one barman working. Not his fault, We were there for opening time on a Wednesday. Suggest they make sure there is sufficient staff on shift and to make sure things like cutlery are full up because we had to wait for that whilst their food was going cold. Overall not negative but certainly not great either. Sorry.
Richard Smith . 2024-06-07
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This place is in serious need of an upgrade. The carpets are disgusting and the general cleanliness is poor. We sat by the window, which was so dirty you could hardly see out and the blinds had a serious coating of dust. That said, can't fault the food. Or the service.
Adrian Batchelor . 2024-06-02
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Had a nice meal it was well cooked and staff very polite and friendly
Penny May . 2024-05-25
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Very nice restaurant with good atmosphere. Food is nice too
Mishell TCL . 2024-05-24
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Lovely Sunday roast, well cooked and all nice and fresh. Staff really attentive and nice atmosphere. Will definitely return
john howes . 2024-05-12
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The service was not good, waited ages for our drinks and then again for food.
Margaret Bailey . 2024-05-12
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We did eat here at around 14.00.not many people in here. My starter was chicken goujons and a bit of bbq sauce. That was basically it. Looked plain no finesse or inviting. OK I ate it but not great. Then I received my burger and loaded fries. Oh no, no loaded fries just chips so they had to be changed. Oh and also 5 other in our family had to be shuffled around. I was so hungry I did eat the burger and now loaded chips. The chips were a bit unusual taste to be loaded fries. The burger well was just a burger. Nothing special. My daughter was not that impressed with her meal and this was her birthday special meal. They even lost a silver 3 for the cake we bought for her as she was 30 on the day. To me this was an OK meal but really nothing special. This is a place I don't think I will be going back again
John Mccomiskie . 2024-05-05
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Food and beer okay but did take a while to arrive.
Barry C . 2024-04-30
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We visited on Tuesday 9th April at 7:35pm. The restaurant was about 30% full and 5 workers at the front of house, including drinks. The first perplexing moment came when we were being seated. We asked the lady if we could sit at the table immediately behind the one she assigned but were told 3 words: "no you can't". (The table we wanted and many other tables remained empty for the bulk of our mealtime.) When the food came, we were asked if we wanted any sauces. We wanted ketchup, barbecue & mustard. However, the same lady flagged up that barbecue sauce was an extra 99p! It felt she was almost funny by then. Around 8:30, the restaurant was about 1/4 full, staff started to set up breakfast for the next day - moving tables and chairs away from the middle, opening up the breakfast bar, etc . There was so much for us diners to watch, be it somewhat puzzling as to timing and appropriateness. It took us a long time waiting for the bill, having asked 10 to 15 minutes ago. Only when chased, it was explained that their tills were fine though the card machines were down; the manager was trying to fix. We informed them that we intended to pay cash, not instead. The final confusion came when the bill eventually presented was wholly wrong: the cocktail deal was wrong as well as the food prices. [If they want to response to this, no glossy reply please!]
WCho . 2024-04-25
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After a few disappointing times at Bagshot Beefeater we decided to try Rackstraws Sandhurst which was far more superior...were met by Hostess called Donna who was super friendly ordered our food which was lovely great customer experience definitely recommend and will return again 😀
Susan Bailey . 2024-04-20
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We went to beefeater for a dinner. Was busy Monday but we received amazing service provided by Magda who was smiling and sorry for any delays. Food was tasty and hot very recommends this place
Anka M . 2024-04-18
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Very nice food, served hot and presentable. Lovely staff, Emma is a great server and a host. My birthday meal was very delicious. Thank you
Passenger408298 . 2024-04-12
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We are a group of ladies who try to meet up every month at Rackstraws,Sandhurst. We met up today, but sadly we were missing one lady, because she passed away very suddenly on Easter Sunday. The service we had from Donna & the team was excellent & we all enjoyed our lunch. We did stay rather a long time but not once were we made to feel as though we ought to go. So, once again, thank you Rackstraws for helping us get through our sad but in the end our happy afternoon.
Muers33 . 2024-04-11
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Really great value for a super meal. Sirloin steak cooked by the chef - Alex was as good as you would get in a fine dining restaurant at half the price. Friendly and efficient service by Pav was much appreciated and completed a very enjoyable experience. Many thanks
Peter S . 2024-04-11
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Food & plates could have been bit hotter, but was delicious, as always!
Debbie Priest . 2024-04-09
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Another fabulous sunday roast. Cooked by Great staff, Ryan, Ethan. Our lovely waitress Donna always smiling no matter how busy it is. Ben and Julieann in the bar warm and friendly service. Staff here are a creditvto Beefeater.
Relax797515 . 2024-03-25
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Seems a limited menu from last time i went to a Beefeater but the food was great. Blue light card accepted!
Simon Field . 2024-03-13
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Had fish and chips, batter was a bit soggy and oily, otherwise OK. Service was excellent.
Yvonne Baker . 2024-03-10
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What a great place to have a drink at; and a meal too: the food is amazing and so are the drinks and service from Jake & Donna in the bar.
Jordon J . 2024-03-06
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Very popular place. A little close to other tables. All in all I would go again
Juma Swalehe . 2024-03-04
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Enjoyed an impromptu dinner here tonight. New chicken tower was delicious. Not busy at all and service was good.
jackie Howard . 2024-03-03
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Very good food with a sensational atmosphere. :)
Cesc521 . 2024-02-29
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Excellent family meal, 10 of us altogether and we were all catered for perfectly by the manager on shift and team. Prompt drink service and food was fantastic.
rebeccacF7943KY . 2024-02-29
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Everything was perfect! Magdalena (the lady who served us) was very helpful. The best restaurant on Sandhurst! Highly recommended
Anna Maszkowska . 2024-02-29
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Wow! Amazing dining experience with friends and family.
Michał P . 2024-02-29
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Rackstraws Farm Beefeater impressed with their delicious cuisine, meeting my expectations. Magdalena's exceptional service added a personal touch, making the dining experience memorable. A must-visit destination for both food quality and attentive hospitality
Paweł Pawlak . 2024-02-29
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This is an amazing place to eat, especially the food. Magdalena served us and was very nice. I highly recommend !
Beata Sopel . 2024-02-29
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Food good and fresh as always! Staff friendly, and helpful. Miss Magda helped my son when he cried like a professional! Thanks!
Krzysztof B . 2024-02-28
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Amazing time with friend and family. Various options in menu for everyone.
mangowski . 2024-02-28
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Very nice and friendly place, delicious food I will recommend this place all my family and friends , I will come back whenever I can
Irena P . 2024-02-28
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Went with couple of friends and family. Nice restaurant with big menu, plenty to choose from. Amazing food, everything was delicious!
816micha_p . 2024-02-28
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Everything was perfect! Magdalena (the lady who served us) was very helpful. The best restaurant on Sandhurst! Highly recommended
Anna M . 2024-02-28
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"Rackstraws Farm Beefeater offered satisfying meals. Magdalena's service was outstanding, adding warmth to the experience. A must-visit spot!"
Paweł P . 2024-02-28
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Asked for a table for two, the staff with a chin beard as terrible as his attitude says we need to wait half hour on a restaurant half empty
Taz Dean . 2024-02-25
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Asked for a table for 2 Restaurant was half empty And said we had to wait 30mins for a table Is it because we are Asian ????
Suhail . 2024-02-25
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Lovely food was really cold and AJ put heating on for us and was so lovely and helpful Really good value for money with the offers also
fiona m . 2024-02-24
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We visited this evening for dinner and we were lucky enough to be served by AJ. She was very quick to serve us, very friendly and also very attentive. The food was delicious as always too. Thank you AJ - we will definitely be back!
lisajadesmith1994 . 2024-02-24
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We visited this evening for dinner and we were lucky enough to be served by AJ. She was very quick to serve us, very friendly and also very attentive. The food was delicious as always too. Thank you AJ - we will definitely be back!
Lisa Smith . 2024-02-24
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Lovely evening, prompt service and the food was lovely, had a small issue with my food, which was acknowledged and the Staff and team couldn’t of been more apologetic and resolved it quickly, we were served by AJ who was an absolute delight and her bubbly personality was contagious and she really made the evening for us! Thank you AJ ⭐️
Kristi Norman . 2024-02-20
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Sadly staff cuts mean service has gone down and prices have shot up. Very short staffed at the bar and now closing early when customers are in and drinking. Seems strange. Why do that when there are 20 people drinking in the bar. Biscoff ice cream horrendously over priced btw
Ewen Thomson . 2024-02-18
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Great service. Good food and nice evening had.
Sarah Kayes . 2024-02-11
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Good food, good service all round good experience at this restaurant
Russell Brown . 2024-02-11
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We went as a party of 8 for a family birthday. The food was hot and tasty. We had the table we requested away from the main area. Sophie our waitress was lovely.
Ali W . 2024-02-08
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For the price this is good value, made even better with a voucher! Service was pleasant and accurate and food was good, better than have had from many similar large chains. Fat chips are nice as don't go cold like skinny ones!! Good atmosphere with plenty of parking.
David “Dave” . 2024-02-05
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Lovely place and nice staff would be better if they lit the log fire as it was bloody freezing in the bar area
Zena Keogh . 2024-01-24
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Enjoyed the Breakfast with Family. Staff were friendly and helpful.
John Archibald MBE (POPEYE) . 2024-01-15
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Great staff great atmosphere when there
greg bramwell . 2024-01-08
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Food was good served hot and tasty. Ambience was clean and bright and not too noisy which I hate in a restaurant environment 😒 Staff were very friendly and service was very good 👌
Paul Hodge . 2023-12-31
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Came here for a family meal for Xmas normally go the the parkway beefeater but this one was closer for everyone who came staff were very friendly restaurant was clean the food was very nice and at a good price there were 5 adults 4 children in total and we all thoroughly enjoyed it.
Charlie Smith . 2023-12-25
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Had a meal here the other day. Went for the Xmas dish, turkey and the trimmings. Fair sized portion but the turkey was completely tasteless. Shame. The sweet was better, I had Apple pie and custard. Ambiance was ok, lots of kids so a bit noisy as you would expect. It was kids eat free...so quite a few there. Service was ok had to wait quite a time to get orders in, but otherwise, it was curtious.
Peter Fraser-Dunnet . 2023-12-19
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Perfect gluten-free meal, a long as I ask for a gluten-free menu, my meal is perfect. Had a lovely lunch with ex work friends.
julie flack . 2023-12-16
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To be honest, it was better than I expected. Google reviews for this place in the past had not been great so I expected the worst. Remember that this place plays towards the budget end of the market and is a bit formulaic (it is a Beefeater chain - what do you expect?) but the food was surprisingly good and the staff pleasant and attentive if a little bit slow at times.
Alastair Swaffer . 2023-12-12
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Service was slow but this was due to staff shortage. Our waitress was lovely and did her best. Fish and chips was excellent and the prices are reasonable
Heather Hughes-McVeigh . 2023-12-04
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Arrived at 10.31 for breakfast, told kitchen closes at 10. 30 to prepare for lunch, so will try and arrive before 10.30 next time
Ben Bennett . 2023-11-30
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Had a great evening with good food and a lovely waitress
Gill Collins . 2023-11-19
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Family get together uncle's 80th birthday party brilliant
Gary Cummings . 2023-11-19
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We had a meal here last night 18th Nov a party of 7 for our granddaughters 16th birthday we were so disappointed by the food that was dished up to us some had the Christmas menu which was over cooked and dry the steak also was tough and I myself had the gammon which was tough and over cooked so I dought if we will ever return yo this beefeater again it totally spoilt our granddaughter's birthday
ray Carpenter . 2023-11-19
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Unlimited breakfast for £9.99 bargain
Andy Pearce . 2023-11-15
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Booked table for 1.15pm, arrived at 1.10, told table not ready go and get a drink and wait. Returned at 1.30 as no one came to get us. Then, I was told no roast beef or roast lamb, just chicken. Short of staff, so one of the chefs came out to serve food.
John Rogers . 2023-11-14
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If your looking for a good value breakfast, this should be on your shortlist. For 10 pounds per adult (kids eat free), you can enjoy an "unlimited" cooked breakfast and unlimited continental items (pastries, cereal, crumpets / muffins / pancakes / toast and yoghurt). While the food isn't Michelin star, you cant fault the value and staff were very friendly and receptive to our needs (pistachio allergy). The company advertise an unlimited cooked breakfast but we were only asked once for an order and the breakfast items were itemised which meant you felt obliged to order a reasonable breakfast. I'm sure if you wanted more they could accommodate. Overall, I would recommend this place and will certainly go again.
Rob Cooper . 2023-11-13
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A family lunch where we wanted a good menu selection and this was just right. Everything tasted good and the fish n chips won the day However service was slow because they need more staff the servers were lovely and helpful but couldn't keep up with everything. More staff for lunch service and another chef for desserts is really a needed.
Siobhan Lalor-McTague . 2023-11-10
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First visit to a Beefeater..won't be going back.
Craig Kirby . 2023-11-05
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Excellent all you can eat breakfast, unlimited continental and tea, coffee. Would really recommend going 👌
steve pickett . 2023-10-28
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Food that is great value and good on quality for the price. Decor is a little dated and well worn. They really could do with more staff on shift as this has a detrimental effect on service during busier times.
Philip Wark . 2023-10-27
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Best tasting food with good prices in the area.
Ozgur Uzlasan . 2023-10-09
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Found the service a bit slow. Food was nice.
katrina birch . 2023-10-08
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One of the last original buildings from this area, nice enough.
Keith Cowley . 2023-09-26
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Had roast chicken yesterday and you couldn't cut the roast potatoes I had to break them and eat what was inside my partner had the same problem it was as if they were deep fried and stuck together. Will not be going back. I told the waitress to tell the chef to learn how to cook potatoes and she apologised.
Helen Salisbury . 2023-09-25
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Great food and great service from Bekky
jasbir singh . 2023-09-14
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Typical Beefeater/Premier inn place. Nice selection of simple and tasty meals that don't cost the earth. Staff are pleasant, quick, and efficient.
Andrew Goodwin . 2023-09-10
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Visited this week and I’m very happy with the service. Thanks to waitress Magda
Josh . 2023-09-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Came here for my sister’s birthday and was served by Jack who was really attentive and sweet. Even separated the meat platter due to one of the party not eating pork. Even when bits where missing he sorted it out straight away.
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The friendliest staff and lovely food! Their all day breakfasts are the best and their coffees are a favourite. Could not recommend more!
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Heard about this place through a friend. Had a great time and the food was fantastic, the staff were happy and couldn't help enough. We ordered a sharing platter and asked if they could add another place to it, which was no bother at all. The food was delicious and VERY plentiful!!!. After our meal, we were invited to see the smoker units and meet the owner. He was a very personable chap and gave us a good insight to how the food is cooked. It's that personal touch a lot of restaurants need to embrace that Triple BBBs are well ahead of. Can't wait to go back.