GBK Bracknell in Bracknell Forest

Excellent service, great food. The stuff was great and manager was knowledgeable and gave us tip which food to choose. Thank you

Went to GBK in Bracknell, there were 3 members of staff as we arrived, 2 trainees, 1 other seemed to be the manager. The manager needs to be retrained as there was NO URGENCY when it came to the service of new customers! Whilst we were there, there was only 3 tables and that seemed overwhelming. Toooo busy on her phone instead of assisting the Trainees. I’m an Australian on holidays, they would not survive in hospitality in Australia!!! I don’t believe GBK will survive in Bracknell

Having read some of the other reviews, it's clear I am not the only one with this feedback. Customer service is terrible. As mentioned by other reviewers, unfortunately deliveroo drivers take priority in this branch. Not even sure why they bother having tables at all. It took them 30 minutes to serve 2 pints and the staff were walking around huffing and puffing despite the place being half empty, one guy swearing... I emailed the branch and left feedback via the online form and heard absolutely nothing back. These same issues span months and the management have not taken anything onboard.

Good, standard wagamama experience. Not exceptional but solid

I absolutely love it here. The food and staff is amazing. It does get relatively busy and sometimes need to queue up but it’s totally worth it.

Great food, great service, really lovely people and superb tasting fresh food

Friendly and amazing staff. Modern atmosphere and great for both big groups and smaller groups of people. Food was flavourful and well presented.

Another excellent meal. Great value too. Burger was great, as were my skinny fries and chicken tenders! As a side note we always ask all servers if the tips paid go to them 100% as you would be surprised how many companies take a cut for themselves! In this case we were told the latter was the case so we paid the bill by card and tipped direct with cash.

如果唔計味道 其實可以比四星 服務員非常nice 食物擺碟吸引 地方清潔 但係味道真係有好大空間改善 烏冬質地太淋 不適合作炒烏冬 雞扒炸得脆口 可惜完全冇味

Right I came in for a meal with my boy and all I wanted was a curry without coconut sauce but NO that was not allowed they made me have catsu curry witch was dry only and also made fun of my boys serious mushroom allergies

We visited the place on a Sunday, it was our first time. We loved it. They had huge portions (kids and adults both), though. Taste was great, would love to be back.

Awesome food, great service and ambience, always soul reaching.

Love this place and have nothing but good to say about it. Food is always too quality and staff are friendly and helpful

Welcoming, personable, super efficient service and delicious food in a buzzing restaurant.

customer service is top tier , in particular a guy named Sam served us and had such a polite persona. 100% id go here again. Keep up the good work. many thanks GBK

Lovely staff. Well trained, humorous and surprised to see them genuinely put effort in. Food was clean and quick. I’d give the K dog a miss next time but everything else was on point. Would come back simply for the service. And they haven’t even made themselves one of the places that automatically adds service charge - fair play.

Love this place. The food is delish, the service is fab. Honestly just give it a go. You won't be disappointed...... 10/10.

Food was tasty and fresh. Would have been 5 stars but for the service. 1 of the 3 dishes we order we had to wait 10 minutes so we couldn’t eat together. Update: ordered takeaway, we had teriyaki chicken and chili chicken ramen. Was delivered promptly and both were tasty. Love the Wagamama containers too.

Amazing place to eat! The atmosphere is great and the food is even better. I would highly recommend the Tama squid.

Nice food, love the ramen’s, but like everywhere it’s getting expensive now especially if you fancy a starter aswell, especially since they’re tiny for an average price of £8. Nevertheless I enjoyed what I had thank you 🙏

Service was poor and with a toddler was more difficult waiting!! Even though the place wasn’t crowded not sure what was taking so long! Food was okay but the cheese cake was yummy!

Our server Josh was fantastic, great service. He helped us pick the best dishes and was kind and fun.

We really enjoyed our first time here. The staff were really friendly and we felt at ease with it all. We both ordered a burger and a shared fries as the burgers are a really good size. Was both very impressed with the speed and how delicious it all was. Wasn't pricy at all so will definitely be coming back thank you :)

The burgers here are simply the best in the area. They have a lovely smoky flavour to them, unlike anything else. You can buy GBK branded burgers in Waitrose but they taste nothing like the restaurant ones. Oh, and it's not just their burgers - their Cajun fries and onion rings are also excellent, crispy and not greasy. Excellent food that keeps me coming back (we even get Deliveroo orders to my workplace as a rare treat!)

New experience for me. Loved it.

We had Pedro as our server and he made sure we were well looked after. Accomodated our need to have a table for a pram and gave great advice on what to order! Great service, thank you Pedro & Waggamamas!

The restaurant was busy but we were seated quickly. We were in a bit of a rush but sadly the waiting staff took the orders of tables who came in after us before they came to us. We ordered a range of meals/dishes and drinks. The dish i ordered I selected duty to it not having chilli listed on the ingredients but it was certainly spicy and my tongue and lips suffered (I can’t eat chilli!) The other dishes were lovely and the kids enjoyed their ramen and we all love the steamed buns and giozas!

Even though I'm a very picky lady when is about food, we decided to try Wagamama restaurant today and we spend lovely late lunch time there . The welcome and staff was lovely. Thanks to Callum for being so patient with us and mine 1000 questions about the menu, and for his great advice and smile! And to Michael if I remember his name well for the kind service. Generally all stuff is working hard and the service was very quick ( that was important for us because we had limited time to have a small birthday lunch with my partner) but you don't feel under pressure, so they make you feel cosy and relax. The food is not the topical style for me but it was tasty and we will repeat when we have a chance. The desserts were very teasty and good combinated especially the chocolate one with vanilla ice-cream was perfect for me :) Joy ( Radostina)

Got stuck under a air conditioning vent

Went for my son's birthday last night and they were very kind and attentive to all our requests. Lovely and fresh food. Cannot wait to visit again.

Great service from the moment we walked in. Food and drinks came to our tables very quick - quality was brilliant. Having been to other branches this bracknell branch clearly stands out as much better. Well done to the whole team at Bracknell. We will be back soon!

Visited here 2 weeks ago. My friend a 66 year old lady who simply loves Wagamama had food dumped in front of her by a somewhat miserable employee. No cutlery on table. None offered. Cutlery holder filthy with old food. When my friend complained about the quality of customer service she was accused of being a racist (she's Iraqi) and barred from the restaurant by the slightly bizarre manager. If your looking for fun times then please avoid!

Terrible food. We ordered two burgers medium rare and they were charred and burnt. The size of the patties was another issue we had, they were kids sized and you couldn’t even see the burger beneath the bun.

Excellent friendly service, great food, served nice and quickly. Interesting choice of toppings too…my son loved smashed avocado on his burger!

Dining here is always better than takeaway cos the food can get steamed in. The new additions to the menu are excellent. Keep innovating Mama!

Such a lovely place with a modern feel .with a complimentary super friend staff, this is a must place for wholesome food.very busy when visited .nearby is a good selection of shops and cinemas on your doorstep.

Much better then the one in reading oracle

Absolutely zero gourmet quality about this experience. Order at the table via QR code, disinterested staff, cold fries and zero atmosphere - and not cheap! Really disappointed. Save your money and go to MacDs or Five Guys.

Food was lovely as always and wanted to take the time to say how lovely all the staff were especially the lady who served us today. I think her name was Evelyn she was warm and attentive - great service :)

Quickly served at lunch. In and out in less than an hour. Food is good as always. Always happy to visit Wagamamas around the country

Went to eat on a cold windy day The restaurant was busy and I was asked to wait outside in the cold. I asked the manager if i could wait in the warm as i am 64, permission was refused so i left to eat elsewhere. Manager of Breknel branch needs training in hospitality.

The restaurant was really nicely designed and lit, with truly lovely staff. Everyone we encountered was super welcoming, friendly and helpful. Our waitress was so sweet, we didn't have the heart to tell her how bland the food was. To be fair, the fresh juices and chilli squid were very good, but our ramen was truly lacking in flavour, almost like the broth had been super watered down. The chicken in my son's wa overcooked and unseasonal, which was disappointing. The Korean brisket in mine was very tasty but there was so little of it. The kimchi was lovely also, but even with the addition of both of these strong flavours, the dish overall was really underseasoned and lacking umami. My husband enjoyed the pork belly in his bowl, but again commented that the dish was very bland. None of us finished our main dishes and we left really disappointed. The reason for three stars is the fabulous staff. Whoever trains their front of house should get a raise.

Worst restaurant in Bracknell. Just a small step up from McDonalds but at twice tbe price. Canteen style tables order at at the bar not table service. Only 3 items for starters one we wanted they didnt have. Not the best choice of Cocktails or even the drinks menu. Cocktail were off the menu as well. Poor service fries came out 5 mins plus after the burger. They seemed to be more interestedintake aways like McDonalds, than the people eating in. No one came and asked if oyr meal was okay, because i expect they know what the answer would be. Look at tbe kitchen staff from my seat and noticed they were eating and drinking cans of coke infull view of the public. Extreamley disappointed no wonder it was the only resturant in Bracknell that was struggling for customers

Unbelievably poor service. Ordering took ages as we stood at the counter ignored by the staff as they made milkshakes for Deliveroo orders. They didn’t even acknowledge us. You would hope that actually being in store would mean that you get a little bit of service. Sadly you’re made to feel like you’re getting in the way of the take away orders.

Its okay. Just like another wagamama. Crowded but customer services was good. Place is okay. Sitting very uncomfartable.and toilets were not clean.

I ate here a couple of years ago and I remember it as good, but not great. Fast forward to 2023 and a work colleague and I decided to order GBK via Deliveroo for lunch. They were doing a 2 burger 2 side deal for £22, so we had that. My burger with French fries was delicious - it's the best burger I've had in ages despite it only being a "Classic" - less is more in this case! The meat was beautifully cooked and the burger had a wonderful smoky flavour to it. Fries too were nice, they were only lukewarm but then they had travelled from Bracknell to Ascot via Deliveroo so that is to be expected I guess. I think I will have to go back there in person again and sit in with my fiancée, as it was a damn good lunch today! Full marks.

Finally this restaurant seems to have caught up with the standards of the Wagamama franchise, the food is now good quality, and no complaints about the service either. Five stars.

Always good. You know exactly what you are going to get. Good food and good service and competitively priced.

Always love Wagamama. Great comfort food ❤️

Food and staff were pleasant; however waited over 45 minutes for sides (tea stained egg), meaning our food was cold waiting to complete the meal. leave the ‘wholesome’ cocktails alone, they’re violent. stick to what you know.

To be honest wasn’t keen on having a burger on our night out but my husband was adamant. I have to say I was pleasantly surprised. Not your average burger, presentation was spot on too. Thoroughly enjoyed the ‘gourmet’ burger and the condiments were a nice touch. Definately will be returning as my husband was beaming when we left and as you know the saying the way to a man’s heart is through his stomach! Now I know how to keep my man happy when he’s hangry!

Prices have gone up, and the size of meals has gone down. Not keen on sitting next to strangers while eating, especially ones with no table manners.

Visited on Sat 7th Jan for my son's birthday. Made it clear on the booking (which I had to chase up), that it was a birthday celebration. This was not acknowledged at all, so that was sad for my son. Sat for ages watching the deliveroo orders coming and going. It was like sitting in a take away as a spare part. Food was dreadful. Sent an online complaint. Heard nothing. Avoid.

We got sat at a dirty table that seemed like it hadn’t been cleaned in centuries. I thought it couldn’t get any worse. The food came out burnt, cutlery dirty and have food pieces in them, glasses are dirty looked unwashed, as I was sat...

Went here last night and it seems the buzz is back. All the staff looked different from our last visit which was appalling. Looked after by all the staff while they were working tirelessly as the restaurant was busy and what looked like takeaway tickets...

We had a horrendous visit on Saturday 07th January. Initially almost turned away despite being almost empty, with only 2 customers entering the empty venue throughout the whole hour we were in the restaurant. 2 out of 4 meals not as ordered - had to...

food was great and cocktails were even better, susie was amazing and made it a meal to remember, the passion fruit martinis were great

Not only great food but also amazing staff! Susie was such a laugh and made us some great drinks as we chatted , Highly recommended.. Will be back just to see susie again if anything. Thanks for the cocktail!

A great Wagamamas with fantastic customer service. Always quick and tasty.

Pretty poor restaurant. Came in for a family meal, staff were bright and cheery, but food took forever to arrive, mains came 10 mins apart, and burgers although tasty, weren’t warm. No-one bothered to ask how our meals were, or if we wanted more drinks....

I popped in yesterday to have a bite to eat with my partner and mum and have to say we thoroughly enjoyed the food. Yummy burger which was cooked to perfection as my other half says! Even my mum whose first time at GBK was...

They add msg to the dishes so I always get sleepy and headache after eating the food but it's tasty enough and fairly affordable. It's ok in a pinch...

Love this place 👌👌👌..you get the best prawn rice curry and chilli squid. Go for it !!! It’s truly delicious, yummy and super tasty. Wagamama Bracknell branch is super cool, great hospitality and quick service. A must visit and you will really love the food. I also tried the mackerel with brown rice - a good healthy option with some broccoli 🥦. If you like some spice on the mackerel, this is a good one. The prawns are fresh and cooked to perfection and curry goes well with steamed rice. Highly recommend you to visit Wagamama 👌👌👌⭐️

5*. Food is delicious and the waitress is very helpful.

Delicious burger & really friendly staff. Cooked to perfection. American cheese burger & blue cheese burger with fries.

Went in for a quick burger before the cinema but was so put off by the lack of cleanliness and state of the restaurant that we walked out and went to Nando’s instead. Table was dirty, you had to brush your seat down before sitting,...

Fab as always. Quick service and great food. Don't forget to ask them to leave stuff off if you don't like things like onion, coriander or kimchi!

Absolutely love the food and would recommend to anyone.

Consistent with other Wagamama branches. Overall good food.

SHOCKING service!!! Waited 50mins for our food. Everyone around us was waiting the same amount of time. Uber orders took priority over the customers who had chosen to visit the restaurant. If we had been advised of the waiting time before we had sat down...

My favourite restaurant in Bracknell. A menu of great variety and constantly changing, with a strong far Eastern influence. Large dining area inside with additional tables outside. Staff are friendly and helpful. Always clean, and great toilets.

Just moved to the area, lots of places to eat on a Saturday evening on the highstreet, glad we picked wagamamas ! Fantastic service and food, will be visiting again.

Ate here with my friends before we went to see a new film. Milkshakes are amazing.... all ordered burgers chips and 2 lots of onion rings all piping hot and defo the best burgers in the area. Great service and experience will defo be back.

Do not get a delivery from Bracknell wagamamas!! Every time it is terrible, items always wrong or missing and you can almost guarantee that it will arrive late and cold. Happens every time! Last time I order from them

Ordered through Deliveroo, someone forgot one of our burgers and when we called to speak to someone, we were explaining the situation the lady hung up on us and refused to pick up the phone when we tried to call back.

Got a take away from here. Absolutely awful. Ordered the special Korean burger which looked amazing on the website but got it home and looked nothing like the picture….missing sauces and toppings and looked chewed and scrapped off the floor! Not a good experience.

Only six people in the restaurant and still couldn’t get our order right. Wrong cheese, well done burgers (ordered medium), missing fries and dips, entire order brought to our table again when we were halfway through our meal, water offered as we were putting our...

Service was very friendly as always, our food was prepared/presented in a way that was extremely pleasing to the eye. Plenty of drinks choices to go with the authenticity of the restaurant, a little bit of confusion when ordering but that can be chalked up to the noise level and how busy it was all in all worth the money for some great ramen

Really love their Firecracker curry, especially when ondered extra hot!

Great food great service great atmosphere

Always yummy and quick service, with friendly staff

The food and service are great, but why the menu doesn't have any price on it anymore, price should be next to the menu. Customer need to know the price at least

Great service. Best Yaki Udom I have had on a while and service charge not automatically added. All round great

This our new favourite Wagamama The Windsor one has gone down hill The staff allocating tables were a little careless and not checking the queue as often as they needed to or clearing finished tables quick enough but we got there in the end The waters and food were spot on this time

Food was average for a Wagamama, air conditioning so completely exaggerated it gave us a cold. Might give it another try in winter.

The katsu curry was absolutely delicious! Will come again

Our server Lucas was absolutely amazing and made the experience even better. The food was delicious and the portions are massive. Definitely recommend!

Very pleasant lunch. Staff were friendly and very helpful.

One of the best restaurants in the Lexicon mall. The restaurant is clean and neat. There is a kid's menu and the rice dish (more like a friend rice) is very nice. The prawn starter lollipop prawn kushiyaki is full of flavours. Also the sticky miso corn is a surprise, we loved it. And for the mains Ramen & Donburi and both are just amazing. Don't forget to try the miso soup. And finish it with the free green tea.

Muy rica la comida, particularmente tuve cuidado que no fuera un plato picante. Muy amables. Los postres y el café muy rico también

Awesome food and service every visit! 👍🏼

Best place to eat locally. Real food and friendly staff.

Excellent lunch of small starter. Great service and friendly staff.

Visited on a rather quiet Thursday afternoon. Lots of space, friendly staff and as always delicious healthy food. Chicken Katsu Salad was lovely.

After a terrible start at another restaurant where we waited for 2 hrs before we walked out, I have to say that Gourmet Burger Kitchen saved the day. They were welcoming, empathetic and professional. We had the most incredible burgers and the kids loved the...

Delicious as always. Food is spicy enough and the service was great too.

Banging!! Our waiter was helpful, knew his products and made some great suggestions. Could not fault it. Definitely going again.👍👍👍

Great management, friendly staff, clean tables and quick service Perfect

Really friendly staff and good food. The waiter took the time to explain things for those of us that hadn't been before. Very nice, recommended.

Cold food. Asked manager, said we are busy so servers taking longer time to serve. Ask to change the food and they did but manager wasn’t happy and took unusually longer time to serve.